Fence Guard - Security management software AXIS - Free user manual and instructions

Product Type	Security Management Software
Brand	Axis
Model	Fence Guard
Category	Security Management
User Rating	6.5/10
Manual Format	PDF
Manual Pages	14
Language Options	Over 40 languages via translation request
AI Question Support	Yes (AI-powered question answering)
Download	Free PDF download available
User Community	Q&A forum for user questions
System Requirements	Internet connection and modern web browser
Deployment	Cloud-based, no physical installation
Key Functions	Intrusion detection, real-time monitoring, alert management
Integration	Compatible with Axis cameras
Updates	Automatic updates via cloud service
Security	Encrypted communication
Support	Email support and online documentation

Frequently Asked Questions - Fence Guard AXIS

How can I download the manual for Axis Fence Guard?

You can download the free PDF manual directly from the product page by clicking the Download button. The manual has 14 pages and is available in English.

Can I get the manual in another language?

Yes, you can request a translated version by selecting your desired language from the dropdown menu on the page and providing your email. A specifically translated manual will be sent to you.

What is the AI Question feature?

The AI Question feature allows you to ask questions about the device directly on the page. It uses artificial intelligence to provide answers, helping you find information quickly without reading the entire manual.

How do I rate the manual?

You can rate the manual by clicking on the stars (1 to 5) displayed on the page. The current average rating is 6.5/10 based on user votes.

Is the Axis Fence Guard software free?

The manual and basic access to the software's documentation are free. For full software usage, please check with Axis for licensing details, but the page provides free download of the user manual.

How can I ask a question to the community?

You can post a question in the Q&A forum section by entering a title, describing your issue, and optionally providing your name and email. You will be notified when someone responds.

What are the system requirements for Fence Guard?

Since Fence Guard is a cloud-based software, you only need an internet connection and a modern web browser (e.g., Chrome, Firefox, Edge) to access the dashboard and features.

Does Fence Guard support integration with cameras?

Yes, Fence Guard is designed to integrate with Axis cameras and other security devices, enabling real-time monitoring and intrusion detection alerts.

What kind of security functions does Fence Guard offer?

Fence Guard provides perimeter intrusion detection, real-time alerts, and centralized management of security events through an intuitive web dashboard.

How do I get support for Fence Guard?

Support is available via email and through the online documentation. You can also use the AI Question feature for immediate answers or post in the community forum.

USER MANUAL Fence Guard AXIS

TrademarkAcknowledgments

AXISCOMMUNICATIONS, AXIS, ETRAX, ARTPECandVAPIXare registeredtrademarksortrademarkapplicationsofAxisABinvarious jurisdictions. All other company names and products are trademarksor registeredtrademarksof their respective companies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarkor registeredtrademarksofOracleand/oritsaffiliates.UPnP ^TM ia certificationmarkoftheUPnP ^TM ImplementersCorporation.

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:[phone]

Fax:[phone]

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channel to ensure a rapid response. If you are connected to the Internet, you can:

- downloaduserdocumentationandsoftwareupdates

•findanswerstoresolvedproblemsintheFAQdatabase.Search byproduct, category, orphrase

• reportproblemstoAxissupportstaffbyloggingintoyourprivate supportarea

- chatwithAxissupportstaff

- visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.

ApplicationOverview......4

Requirements......4

Considerations....4

InstallApplication....5

InstallLicense....5

StartandStoptheApplication....5

ConfiguretheApplication....7

Profiles......7

MultichannelProducts....7

AXISFenceGuardSetup....8

TheVirtualFence....8

VirtualFenceRecommendations....9

SmallObjects....10.

Short-LivedObjects....12.

VisualConfirmation....12.

UsingtheApplicationinanActionRule....13

ApplicationOverview

AXISFenceGuardmonitorsavirtualfenceandsendsanalarmifapersonorobjectcrossesthefence.ThealarmcanbeusedbyAxis networkcamerasandvideoencoders,andbythird-partysoftware,to,forexample,recordvideoandalertsecuritystaff.Toreduce falsealarms,usefilterstoignoreobjectssuchassmallanimals,lightbeamsfrompassingcarsandquicklymovingshadows.

TouseAXISFenceGuard, the application must be uploaded to an Axis network camera or video encoder, the license must be installed and the application must be started. To configure the application, use AXISFenceGuard Setup which is started automatically if the application is not yet configured. Use profile to create multiple configurations, for example for daytime and nighttime or with different virtual fences. Each profile has its own settings and generates its own alarms.

Requirements

TheapplicationcanbeinstalledinAxisnetworkcamerasandvideoencodersthatsupportAXISCameraApplicationPlatform.A completelistofcompatibleproductsandfirmwareversionsisavailableatwww.axis.com/applications

Forfullfunctionality, InternetExplorer and AXISMediaControl(AMC) are required when configuring the application and when using visual confirmation.

Considerations

Beforeusingtheapplication,takethefollowingintoconsideration:

• Positionthecamerasothatthevirtualfenceisnottooclosetotheimageedges.Theapplicationmustbeabletodetectobjectsonbothsidesoftheline.
• Touse perspectivewhenthemonitoredareahassignificantdifferencesinelevation,createmultipleprofilesandconfigure perspectiveineachprofile.SeeProfiles.
• Smallanddistantobjectsmightnotbedetected.
• Detection accuracy may be affected by weather conditions such as heavy rainorsnow.
• MakesurethatthelightingconditionsarewithintheAxisproduct'sspecification.Useadditionallightingifneeded.
• Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.

InstallApplication

To download the application to www axis.com/applications there are two installation packages:

• Applicationonly.SelectthisoptioniftheapplicationistobeconfiguredfromacomputerwithInternetaccess.
• Stand-aloneinstallercontainingtheapplicationandAXISMediaControl(AMC)installer.Selectthisoptionifthe applicationistobeconfiguredfromacomputerwithoutInternetaccess.

AXISMediaControlisasoftwarecomponentforviewingvideoinInternetExplorer.Forfullfunctionality,AXISMediaControls requiredwhenconfiguringtheapplication.IftheapplicationisconfiguredfromacomputerwithInternetaccess,AXISMediaControl isdownloadedandinstalledautomatically.

If the application is configured from a computer without Internet access, AXISMediaControl must be installed separately. Select the stand-alone installer package, unzip the file and run the AXISMediaControl installer. Install the application as described below.

ToinstalltheapplicationinanAxisnetworkcameraorvideoencoder, followthesesteps:

1. Download the application as described above.

2. GotoSetup>ApplicationsintheAxisproduct'swebpages.

UndeUploadApplicationclicBrowseLocattheapplicationfileandherclicUploadPackage.

The application appears under installed applications in the Application page and under Overviewth menu.

Note

Uploadingapplicationsrequiresadministratorrights.

InstallLicense

Tostarttheapplication, a license key file is required. The license key is uniqueto the Axis product and is based on the product's serial number.

If the Axis network camera or video encoder is connected to an network with Internet access, the license key file can be requested directly from the product's web pages.

1. GotoApplications>AXISFenceGuard>License.

AutomationinstallationappearsorthwebpageEntetherequiredinformation.

3.ClickInstall.

Alternativemethod: If the camera is connected to an network without Internet access, the key must first be retrieved from www.axis.com

[e-mail]/applications&licLicensKeyRegistrationSelectapplicationandentethAxisproduct's serialnumber(S/N).

1. Savethelicensekeyfile.

OpertheAxiproduct'swebpagesanddoApplicationsAXIFenceGuardLicense.

LundeManualInstallationclicBrowseandrowsethicenskeyfile.

5.ClickInstall.

StartandStoptheApplication

TostartheapplicationselectrthInstalledApplicationsisbrtheApplicationpagandliclStart.

Tostoptheapplication,selectitinthelistandclickStop.

ConfiguretheApplication

The application is available from SetupApplicationsAXISFencGuardGoSettingsandherelclickMain Main Main page to open the application'swebpage.

AXIFenceGuardSetupstartsautomaticallyifthapplicationisnotconfiguredOncethapplicationisconfiguredthapplication'smainpagecanbeusedforvisualconfirmationandtomodifysettings.

Forinformationaboutvisualconfirmation,seeVisualConfirmation.

Forinformationaboutprofiles,seeProfiles.

TæditettingsfirstselectheprofilfromtheProfilesandherselectheappropriatesetting:

TohangthevirtuafenceclicEdifenceSeeThevirtuaFence.

Tohangtheshort-livedobjectfilterclickShort-livedobjectSeeShort-LivedObjects.

TohangethsmalobjectfilterclickSmalobjectsSeeSmalObjects.

Profiles

Profilesmakeitpossibletocreatemultipleconfigurations,forexampleoneconfigurationfordaytimeandonefornighttimeor configurationswithdifferentvirtualfences.Eachprofiletriggersitsownalarmsandhasitsownsettings.Axiscamerasand third-partysoftwarethatlistentoalarmsfromtheapplicationcanbeconfiguredtoresponddifferentlywhenreceivingalarms fromdifferentprofiles.

Forexample,touseoneconfigurationfordaytimeandonefornighttime,createtwoprofileswithdifferentsettings.IntheAxis product,createoneactionruleforeachprofileandusedaytimeandnighttimeschedulesasadditionalconditions.

If the cameramonitors an area with differences in elevation, profiles can be used to create configurations with different perspectives, setup make it possible to set them small objects with perspective filter. Divide the area contains regions without significant elevation differences and create one profile for each region. In each profile, setup a virtual fence and calibrate perspectives in the region instead of the whole image.

Toswitchbetweenprofiles,selecttheprofilefromthedrop-downlistinthemainpage.

Create, Edit and Delete Profiles

The first profile is created automatically. Addition profiles are created by selecting SaveContinuingAXISFenceGuardSetup by selecting Profiles. New profile from the main page to simplify configuration new profiles and based existing profiles. Select Copysettings from profile and then select the profile photocopy.

Toeditanexistingprofile,click StarStart application setplicist the mainpagetorestartAXISFenceGuardSetup.Alternatively,selectthe profileinthemainpageandthenselectthesettingtochange.

ToenameleteareexistingprofileselecProfilesManagprofilesithemairpage.

Note

Ifdeletingaprofilethatisusedbyanactionruleorbythird-partysoftware,alsodeleteorreconfiguretheactionruleor third-partysoftware.

MultichannelProducts

Formultichannelproductssuchasvideoencodersandcameraswithmultiplecameraheads,theapplicationcanbeusedonallchannels.Eachchannelhasitsownsettings.

Note

FosomeideencoderstapplicationcanonlybusedronchanneltimeGowww.axis.com/applicationforlistofcompatibleproducts.

Tousetheapplicationonamultichannelproduct, theapplicationmustbeenabledandconfiguredforeachcamera.

• Toswitchbetweencameras, clickonthetabsbelowthevideoimage.
• To enable the application on an acamera, switch to that camera and click Enable.

When configuring the application using AXISFenceGuardSetup, select the camera configuration. Greepcheckmark indicates that the cameras is configured. A red checkmark indicates that the camera has been configured but need to be reconfigured, for example because the image has been rotated.

AXISFenceGuardSetup

AXISFenceGuardSetupstartAutomaticallytheapplicationisnotconfiguredSetupincludesthfollowingsteps:

1. Configurethevirtualfence.
   3.Configurethesmallobjectfilter.
   4.Configuretheshort-livedobjectfilter.
   5.Savetheprofile.

2. Select the profile to configure (not available when running Setup for the first time).

To continue configuring another profile select Save Continue to close Setup and return them in pages select Save Close.

TorestartAXISFenceGuardSetup,clickthelinkStart Start application setup application'smainpage.Allcurrentlyconfigured valueswillbekeptwhensetupisrestarted.

Note

PerspectiveconfigurationisonlyavailablethroughAXISFenceGuardSetup.

TheVirtualFence

Thefenceisavirtuallineintheimage.Theapplicationcansendalarmswhenobjectspassthelineinonedirectionorinboth directions.Thearrowsonthelineshowthecurrentdirection.Alarmsaretriggeredwhenobjectscrossthelineinthedirection indicatedbythearrows.

Objectsthatonlytouchthelinedonottriggeralarms.Totriggeranalarmtheobjectmustpasstheline.Anobjectisconsideredto havepassedthelinewhenthelerpartoftheobjecthaspassed.Thisisillustratedintheimagebelow.Thegreenmanwithone footacrossthelinedoesnottriggeranalarmasheonlytouchestheline.Theredmanhastriggeredanalarmashislowerbodyhas passedtheline.Thegreenwomandoesnottriggeranalarmassheonlyhaspassedwithlinewithherheadandupperbody.

See also Virtual Fence Recommendations.

The green man and the green woman and the trigger alarms as they haven not passed the line. The red man has passed the line and triggered an alarm.

The virtuafencisetup whethapplicationconfigured using AXISFenceGuardSetupChangethfenceclicEdit fenceinthemainpage.

Toeditthevirtualfence:

1. Use themousetomovethefence. Clickonthelinetoaddmosegments. Right-clickonacornertoremoveasegment.

Dehangthelarmdirectionclic|ChangdirectionTharrowsortheineshowtheurrentdirectionAlarmare triggeredwhenobjectscrossthelineinthedirectionindicatedbythearrows.

VirtualFenceRecommendations

Configure the virtual fences that objects cannot enter the protected area without passing the line and so that the application is able to detect objects before they cross the line. If possible, use an one-way alarm direction or create one profile for each alarm direction. This reduces false alarms.

Theimagesbelowillustratethreeinstallationscenarios.

ScenarioA: Cameramonitorsafence.

InscenarioA, the cameramonitorsafencewhere a container is placed just inside the defence. Draw the line inside the defence, on the ground and closet of the defence. The distance between the container and the lines should be larger than the distance between the defence and the line. If the line is drawn to a closet of the container, a person hidden by the container might be able to enter the protected area without triggering an alarmsthe application would not detect the intruder until the person is already inside the area.

ScenarioB:Bird'seyeview.Thecameramonitorsanareabetweentwobuildings.Theareaisprotectedbyafence.

InscenarioB, thecamera has as abird'seyewiew and monitors an area between two buildings. Draw the line closet of the fence and extend the line onto the building walls and to the image edge gessothat objects cannot enter the protected area without crossing the line. If using these small object filter, select small object without perspective.

ScenarioC: Cameramonitors adelivery area.

InscenarioC, the cameramonitors a door at ad elivery area. The applications should generate alarms if some on triesto access the door. Draw the lines o that a protected area is created in front of the door. Here, the line is also extended to the wall. Makesure that the protected area is large enough so that people have top as the line in order to access the door. If the line is drawn close to or acrosst hedor, only person sentering or exiting through the door trigger alarms. In scenario C, the line is drawn so that all persons approaching and touching the door trigger alarms.

SmallObjects

Thesmallobjectfilterreducesfalsealarmsbyignoringobjectsthataresmall,forexamplesmallanimals.Thefilterisappliedtoall objectstirthecendThefiltersetupwherthapplicationisconfiguredusingAXISenceGuardSetupChangethefilter, clickSmallobjectsinthemainpage.

Supportedsmallobjectfilters:

Smallobjectfilterwithperspectiveprovidethebesfalsalarmreductionandrecommendedomostinstallations. Selectthisoptionwhentheimagehasasignificantdepth,thatis,whenobjectsfarfromthecameraappearsmallerthan objectsclosetothecamera.SeeSmallObjectswithPerspective.

Smallobjectfilterwithouperspectivesrecommendedthereononlysmaldepthirthemagandsituations whereperspectivecannotbeused,forexampleifthecamerahasabird's-eyeviewormonitorsanareawithsignificant differencesinelevation.SeeSmallObjectswithoutPerspective.

SmallObjectswithPerspective

WherSmalobjectwithperspectiviselectedthsmalbjectfiltersizeshsizeofphysicabbjectrthetupwindowthe filterisvisualizedasarectangle.Objectsthatfitinsidetherectangleareignored.Whendraggedanddroppedatdifferentscene locations,therectanglesizeisadaptedtoreflecthowobjectsappearatdifferentdistancesfromthecamera.

PerspectivesetupwherconfiguringheapplicationusingAXISFencGuardSetupSeePerspectiveCalibrationTorestartetup, clickonthelinkStaStatapplicationsetupcontrolmainpage.

Toeditthefilter:

1.ClickEnabletoenablethefilter.

2.Entertheobjectheightandwidthinthefields. Smallerobjectsare ignored and donottriggeralarms. Tobe ignored, objectsmustbesmallerthanbothvalues.

PerspectiveCalibration

Perspectiveneedstobecalibratediftheimagehasasignificantdepth,thatis,ifobjectsfarfromthecameraappearsmallerthan objectsclosetothecamera.Duringcalibration,theapplicationcomparesobjectheightsastheyappearintheimagewiththe heightsofthecorrespondingphysicalobjects.Aftercalibration,theapplicationusesthecalibratedperspectivetocalculatethe objectsizebeforeapplyingthesmallobjectfilter.

Perspectiveiscalibratedbypositioningverticalbarsintheimage.Thebarsrepresentphysicalobjectsatdifferentdistancesfromthe camera.Useleasttwobars.Addingadditionalbarsimprovescalibration.

Tocalibrateperspective:

1. Placethebarsatobjectsofknownheights.Useobjectsthatstandontheground,forexamplehumansorfencepoles.
2. Modify the height of each bartomatch the height of the object as it appears in the image.
3. Foreachbar, enter the corresponding object's height in the field. Use centimeters or feet and inches.
   4.ClickAddbartoaddadditionalbars.

Example: If monitoring a fence with 2 meter high poles, position the bars at the fence poles, adjust their heights and center 200 cm (6ft7in) in the fields.

PerspectiveonlycalibratedusingAXISfencGuarSetupRoestartsetupclickorthainStart Start Start application setupsetup themainpage.

SmallObjectswithoutPerspective

If the option small object filter with ouperspective selected the filter size the sizeof object appears in the image.

Take into consideration that an object far from the camera appear smaller than an object closet to the camera. In the setup window, the filter is visualized as a rectangle. Object that fits sidether rectangle are ignored.

Toeditthefilter:

1. ClickEnabletoenablethefilter.
2. Use themousetoresizethefilter.Objectsthatfitinsidetherectangleareignored. The filterdisplayed in the image can be moved to make it easier to compare the filters size with the sizeof objects in the image. The filter is applied to all objects in the image, also to object that are not located at the position of the displayed filter.

The filtersizearalsdesebyenteringhewidththeighirthfieldsThewidththeightare measuredrpercentofthimage widthandheight. Smallerobjectsareignoredandonottriggeralarms. Tobeignored, anobjectmustbesmallerthanbothvalues.

Short-LivedObjects

The short-lived object filter reduces false alarms by ignoring object that only appear in the image for a short time, for example light beams from passing cars and quickly moving shadows. The filter is applied to all objects in the scene. The filter setup when the application is configured using AXIFencGuardSetupTo change the filter click short-lived objects there main page.

When using the short-lived object filter, alarms are not triggered until the time has passed, that is all alarms are delayed by the time. If the alarm is used to start a recording, configure the pre-trigger times that there are cording also include the time the object moved in the sequence before the alarm was triggered.

Toeditthefilter:

1. ClickEnabletoenablethefilter.
   2.Enterthetimeinsecondsinthefield.

Thetimeistheminimumtimeobjectsthatcrossthevirtualfencemustremainintheimagetotriggeranalarm. Thetimeis countedfromthemomenttheapplicationdetectstheobject.

VisualConfirmation

Visualconfirmationisusedtovalidatethatthesettingsarecorrect,thatis,thatalobjectsthatshouldbedetectedaredetectedand triggeralarms.

Note

Tousevisualconfirmation, Internet Explorer and AXIS Media Control (AMC) must be used.

When visual confirmation is enabled, all moving objects found by the application are encircled and followed by rectangles.

• Red: The objecthastriggeredanalarm.
- Yellow: Theobjectisignoredbecauseofanignorefilter.
- Green: Theobjectisfoundbuthasnottriggeredanalarmbecauseithasnotcrossedthevirtualfence.

Tenablevisuaconfirmation,cliclorthVisuaconfirmationsliderSwitchbetweenprofiles,selectethoprofilfromthedrop-downlist.

Note

• Therectanglesmaysometimeslagbehindthemovingobjects. Thelagisonlyinvisualconfirmation; itdoesnotaffectthe application'sdetectionefficiency.
• Visualconfirmationisdisabledafter15minutes.
• Enablingvisualconfirmationmayintroducevideolatency.

UsingtheApplicationinanActionRule

Usingactionrules,Axisnetworkcamerasandvideoencoderscanbeconfiguredto,forexample,recordvideoorsendanotification whenAXISFenceGuardtriggersanalarm,thatis,whentheapplicationdetectsthatsomeonecrossesthevirtualfence.

The following examples show to configure an Axiscameratore record video on SD cardornetwork share when the application sends an alarm. Ford detailed information about the different settings, see the Axis product's online help or User Manual.

InsertarSCardtheAxisproductgdaSetupSystemOptionsStoragertheAxisproduct'swebpagesand configuretheproducttouseanetworkshare.

1. InstallandconfigureAXISFenceGuard.

OptionallygdSetupVidedAudioStreamProfilesandcreatestreamprofileusforecording.

AddSetupEventsActionRulesandClickAddcreatenewactionrule.

Bonth Triggeredrop-downlistselectApplicationsandtheselectbneFenceGuarprofile.

Configure the settings required. For example, only record video during certain time periods select Schedule.

UndeActionsselectRecordVidedfromthTypdrop-downlist.

1. Selectthestreamprofileandstoragedevicetouseandconfigurethepre-andpost-triggertimes.

2. MakesurethattheruleisenabledandthenclickOK.

Ifusing multiple profiles, create one action rule to foreach profile.

Note

To appear the Triggerist the application must start and start status must be done. Running.