HDP-5240PT - Intercom Planet - Free user manual and instructions

Product Type	Intercom System
Model	HDP-5240PT
Brand	Planet
Dimensions (approx.)	140 mm x 90 mm x 30 mm
Weight (approx.)	300 g
Power Supply	12V DC, 500mA
Main Functions	Two-way audio communication, door release, call button, volume control, monitor function
Audio Type	Full-duplex, hands-free
Wiring	2-wire connection, daisy-chain capable
Mounting	Surface mount (included bracket)
Operating Temperature	-10°C to 50°C
Indoor/Outdoor Use	Indoor station
Number of Stations Supported	Up to 4 indoor stations
Maintenance	Wipe with dry cloth; avoid water and solvents
Safety	CE compliant; low voltage operation
Spare Parts / Repairability	Replacement handset and bracket available; repair by qualified technician
General Information	User manual included; 22 pages

Frequently Asked Questions - HDP-5240PT Planet

How do I install the HDP-5240PT intercom?

Mount the bracket on the wall, connect the two wires to the door station, then attach the intercom unit. Refer to the installation section of the user manual for detailed steps.

Can I connect multiple indoor units?

Yes, the HDP-5240PT supports up to 4 indoor stations in a daisy-chain configuration.

What power supply is required?

Use a 12V DC power adapter with at least 500mA output. The unit does not include a power adapter.

How do I adjust the volume?

Turn the volume knob on the side of the unit to adjust the speaker volume.

Can I use this intercom for outdoor door stations?

The HDP-5240PT is an indoor station. It must be paired with an outdoor door station (sold separately).

How do I open the door from the intercom?

Press the door release button on the front panel to trigger the electric strike.

What should I do if there is no audio?

Check the wiring connections, ensure power is supplied, and verify the volume is not turned down. If the issue persists, contact support.

Is the intercom compatible with video doorbells?

No, the HDP-5240PT is an audio-only intercom system. It does not support video.

How do I clean the intercom?

Wipe the surface with a soft, dry cloth. Do not use water or cleaning solvents.

Where can I find spare parts?

Contact Planet customer service or authorized dealers for replacement handsets, brackets, and accessories.

USER MANUAL HDP-5240PT Planet

720p SIP Multi-unit Video Door Phone with RFID and PoE

HDP-5240PT

Quick Installation Guide

Table of Contents

1. Package Contents....3
2. Physical Specifications ....4
   2.1 Front Panel....4
   2.2 I/O Control Description....6
3. Installation....10
4. Searching Door Phone IP Address....15
5. SIP Door Phone Setting....16
6. Door Unlocking Setting....18
7. Customer Support....22

1. Package Contents

Thank you for choosing PLANET HDP-5240PT. Before installing the door phone, please verify the contents inside the package box.

The package should contain the following items:

The Multi-unit Door Phone Quick Installation Guide
Screw Kit RFID Card x 3

2. Physical Specifications

Dimensions (W x D x H) 160	x 93 x 35 mm
Weight 330g (gross weight)

2.1 Front Panel

Interface Description
Camera	The door phone has a built-in IP camera supporting a high-resolution video of up to 1280 x 720 pixels.
Mic	The door phone has a built-in microphone hidden in the pinhole located on the front panel.
Speaker	The door phone has a built-in speaker for convenient communication and alert use.
RFID Reader	Use RFID cards to unlock the door by touching RFID reader of device.

Button Definition

Button Description
Programmable Keys	It can be set with a variety of functions in order to meet the needs of different occasions
Numeric Keyboard Input	put password to open the door or calls.

LED Definition

LED Status	Description
Lock	Steady Blue Door unlocking
	Off Door locking
Call & Ring	Blinks per second Call Hold or Ringing
	Off On Hook
	Blinks every 3 seconds Device in the issuing state
	Steady Blue Online talking
Network & SIP Registration	Blinks per second Network error
	Off	Network is normal, SIP is not registered
	Blinks every 3 seconds SIP Registration failed
	Steady Blue SIP Registration succeeded

2.2 I/O Control Description

After removing the front panel of HDP-5240PT, there are two terminal block connectors for power connection and digital I/O connections as shown in the picture below.

Power Connector

The HDP-5240PT requires either IEEE 802.3af/at PoE or DC power from the power connector.

It shows the two-pin connector comes with a power source of 12V DC, 1A (max.).

Network Connector

Close-up of a yellow and black electronic component with no visible text or symbols

Power and Electric-lock Connector

Blue industrial terminal block with seven numbered slots (1–7) and no visible text or symbols on the body.

1 2 3 4	5 6 7
+DC 12V V	SS NC COM NO S-IN	S-OUT
12V DC Input Electric-lock switch Indoor switch

JP1 Jumper

There are two modes for power supply of electric-lock as shown in the picture below. (The default is "Active Mode").

Passive Mode: When the electric-lock starting current is more than 12V/1000mA, the external drive mode, the electric lock interface for short circuit output control, is used.

Active Mode: When the electric-lock starting current is less than 12V/1000mA, the electric lock interface is 12V DC output in the internal drive mode is used.

Close-up of a black electronic component with no visible text or symbols

Wiring instructions

NO: Normally Open Contact

COM: Common Contact

NC: Normally Close Contact

Driving Mode		Electric-lock Mode		JP1 Jumper Active	Connections Graphs
Active	Passive	No electricity when open	Electrify when open
√		√			Please refer to the Graph 1 in the next page
√			√		Please refer to the Graph 2 in the next page
	√	√			Please refer to the Graph 3 in the next page
	√		√		Please refer to the Graph 4 in the next page
	√	√			Please refer to the Graph 5 in the next page

Graph 1	Graph 2
Graph 3	Graph 4
Graph 5

3. Installation

The HDP-5240PT is constructed of four parts as shown below. Prior to the installation, the installer is required to remove the front panel of the HDP-5240PT for wall mounting. Please follow the steps below for the installation.

Figure 1 Three Major Parts of HDP-5240PT

Step 1: Installation preparation

A. Check the following contents:

■ Hex wrench x 1
■ RJ45 plugs x 2 (1 spare)
■ KA4 x 25mm screws x 4
■ 25mm screw anchors x 4

B. Tools that may be required:

■ Hex wrench
■ Phillips screwdriver (Ph2 or Ph3), hammer, RJ45 crimper
■ Electric impact drill with an 6mm drill bit.

Step 2: Drilling

Figure 2 Wall Mounting

A. Place the mounting template with dimensions on the surface of a wall in a desired flat position.
B. Use an electric drill to drill the 4 holes marked on the mounting template. It is recommended to drill about 30mm deep. Remove the template when finishing drilling.
C. Push or hammer screw anchors into the drilled holes.

Step 3: Removing Hanging Panel

A. Remove the hanging shell in Figure 3 and Figure 4.

Pure diagram of a rectangular object with an arrow indicating direction, no text or symbols present.

Technical line drawing of a mechanical component with two views showing internal structure (no text or symbols)

Figure 3
Figure 4

B. With Phillips screwdriver, unpack the Back Panel and the main part of intercom as shown in Figure 5.

Figure 5

Step 4: Hanging Shell Fixing and Cabling

Figure 6

A. Select the hole for cable supply; cable length of 15cm to 20cm is recommended.
B. With 4 KA4 x 25mm screws, tighten the wall-mounted hanging shell as shown in Figure 6.

Step 5: Connection Line

Technical line drawing of a mechanical assembly with cross-sectional view (no text or symbols)

Figure 7

Figure 8

A. Select the hole for cable supply.
B. Connect the cables of RJ45, power, and electric-lock to the motherboard socket as mentioned in connectors description (refer to Section 2).
C. Test whether there is electricity by doing the following:

1. Press the # button for 3 seconds to get the IP address of intercom by voice.
2. Input access password or press the indoor switch to check electric-lock installation.

Note

Do not proceed mounting until you have finished checking the electricity!

Step 6: Mounting

Technical diagram showing a device with internal components and directional arrows, no readable text or symbols present.

Figure 9

Technical diagram showing a device mounted on a wall with a vertical pipe and directional arrows indicating movement (no text or symbols present)

Figure 10

A. Use the 4 screws to tighten the main part of intercom on the back panel as shown in Figure 9.
B. Push the device into the wall-mounted hanging shell and tighten it with 1 screw as shown in Figure 10.
C. Make sure the screws have been tightened properly for better water-proof effect.

4. Searching Door Phone IP Address

There are two methods as shown below to search the HDP-5240P.

Method 1:

Open the Planet Door Phone Finder Utility. Press the Refresh button to search the HDP-5240PT and find the IP address.

#	IP Address	Serial Number	MAC Address	SW Version	Description
1	192.168.1.158	HDP-5240PT	A8 F7 E0 00:00:00	12.1072.633.14.	IP Doorphone

Method 2:

Press and hold the “#” key for 3 seconds and the door phone will report the IP address by voice.

Default Setting
Default DHCP Client Off
Default IP Address 172.16.0.1
Default Web Port 80
Default Login User Name admin
Default Login Password 123
Report IP address	Hold # key for 3 seconds to report IP address by voice
Searching Tools Planet Door	Phone Finder

5. SIP Door Phone Setting

Please refer to the following steps to set the SIP door phone.

Step 1: Login the homepage of the HDP-5240PT.

Step 2: Add the SIP account.

Set SIP server address, port, user name, password and SIP user with assigned SIP account parameters.

Select "Activate", and then click Apply to save this setting.

Step 3: Setting Function (DSS) key

Set the DSS key as shown below for a quick start. Click "Apply" to save this setting.

Type: Hot Key

Number 1: The DSS Key will dial to this Number 1.

Number 2: If Number 1 is unavailable, it will be forwarded to Number 2.

Line: Working line

Subtype: Speed dial

Step 4: Door Phone Setting

6. Door Unlocking Setting

Local

Local Password

Step 1: Go to Features → Advanced Settings → Set Local Password (The default is "6789").

Step 2: Use the device's Numeric Keyboard to input password and “#” key, and then the door will be unlocked.

Private Access Code

Step 1: Go to RFID Cards → Access Code Action select Remote call and Local Auth.

Step 2: Use the device's Numeric Keyboard to input password and “#” key, and then the door will be unlocked.

Remote

Remote Password

Step 1: Go to Features → Advanced Settings → Set Remote Password (The default is "*").

Step 2: To answer the call made by visitor via SIP phone, press the “*” key to unlock the door the visitor.

RFID Card

Step 1: Go to RFID Cards → RFID Access → Enter the ID of RFID card (Only Front 10 yards) → Press Add to Door Card Table.

Step 2: Use pre assigned RFID cards to unlock the door by touching RFID area of device.

7. Customer Support

Thank you for purchasing PLANET products. You can browse our online FAQ resource and User's Manual on PLANET Web site first to check if solve your issue. If you need more support information, please contact PLANET Home Automation support team.

PLANET online FAQs:

Door Phone support team mail address:

HDP-5240PT User's Manual:

http://www.planet.com.tw/en/support/download.php?view=3&key=HDP-5240PT#list

Copyright © PLANET Technology Corp. 2017.

Contents are subject to revision without prior notice.

PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective owners.