SUN-10K-SG01HP3-AU-AM2 - Solar inverter Deye - Free user manual and instructions
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| Product Type | Solar Inverter |
| Model | SUN-10K-SG01HP3-AU-AM2 |
| Brand | Deye |
| Rated AC Power | 10 kW |
| Number of Phases | Three-phase |
| Max DC Input Power | 13.5 kW |
| Max PV Input Voltage | 1000 V |
| MPPT Voltage Range | 200 - 850 V |
| Number of MPPT Trackers | 2 |
| Max AC Output Current | 16.7 A per phase |
| AC Grid Frequency | 50 Hz / 60 Hz |
| Max Efficiency | 98.0% |
| Dimensions (W x H x D) | 520 x 660 x 225 mm |
| Weight | 38 kg |
| Operating Temperature Range | -25°C to +60°C |
| Cooling Method | Forced Air (smart fan) |
| IP Protection Rating | IP65 |
| Display | LCD Touchscreen |
| Communication Ports | USB, RS485, Wi-Fi (optional) |
| Protection Features | Anti-islanding, AFCI, overvoltage, overcurrent, short circuit |
| Warranty | 5 years (extendable) |
| Noise Level | < 30 dB |
| Certifications | AS/NZS 4777.2, CEC approved (Australia) |
| Compliance | Grid-Connected Inverter standard |
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USER MANUAL SUN-10K-SG01HP3-AU-AM2 Deye
SUN-5K-SG01HP3-AU-AM2
SUN-6K-SG01HP3-AU-AM2
SUN-8K-SG01HP3-AU-AM2
SUN-10K-SG01HP3-AU-AM2
SUN-12K-SG01HP3-AU-AM2
SUN-15K-SG01HP3-AU-AM2
SUN-20K-SG01HP3-AU-AM2
SUN-25K-SG01HP3-AU-AM2
User Manual

Contents
- Safety Introductions 01-02
- Product instructions 02-06
2.1 Product Overview
2.2 Product Size
2.3 Product Features
2.4 Basic System Architecture
2.5 Maintenance of the System
2.6 Product handling requirements
- Installation 06-29
3.1 Parts list
3.2 Mounting instructions
3.3 Function port definition
3.4 Battery connection
3.5 Grid connection and backup load connection
3.6 PV Connection
3.7 Meter or CT installation
3.8 Earth Connection(mandatory)
3.9 Data logger Connection
3.10 Communication Connection
3.11 Wiring diagram with neutral line grounded
3.12 Typical application diagram of on-grid system
3.13 Typical application diagram of diesel generator
3.14 Three phase parallel connection diagram
- OPERATION 30
4.1 Power ON/OFF
4.2 Operation and Display Panel
- LCD Display Icons 31-46
5.1 Main Screen
5.2 Detail pages
5.3 Curve Page-Solar & Load & Grid
5.4 System Setup Menu
5.5 Basic Setting Menu
5.6 Battery Setting Menu
5.7 System Work Mode Setup Menu
5.8 Grid Setting Menu
5.9 Generator Port Use Setup Menu
5.10 Advanced Function Setup Menu
5.11 Device Info Menu
-
Mode 46-47
-
Warranty 47-48
- Troubleshooting 4&-53......
- Datasheet 54-57
....10. Package and
....11. Disposing of
....12. Appendix I 5
13. Appendix II
About This Manual
This manual provides information and guidelines for the installation, operation, and maintenance of the SUN-(5/6/8/10/12/15/20/25)K-SG01HP3-AU-AM2 inverter. Please note that it does not contain comprehensive information about the photovoltaic (PV) system.
How to Use This Manual
Before undertaking any operation involving the inverter, it is crucial to thoroughly read this manual and any associated documents. Ensure that these documents are stored safely and are readily accessible at all times.
Please be aware that the contents of this manual may undergo periodic updates or revisions as a result of ongoing product development. Consequently, the information contained herein is subject to change without prior notice. The latest manual can be acquired via service@deye.com.cn
1. Safety Introductions
Labels description
| Label | Description |
![]() | Caution, risk of electric shock symbol indicates important safety instructions, which if not correctly followed, could result in electric shock. |
![]() | The DC input terminals of the inverter must not be grounded. |
![]() | Surface high temperature, Please do not touch the inverter case. |
![]() | The AC and DC circuits must be disconnected separately, and the maintenance personnel must wait for 5 minutes before they are completely powered off before they can start working. |
![]() | CE mark of conformity |
![]() | Please read the instructions carefully before use. |
![]() | Symbol for the marking of electrical and electronics devices according to Directive 2002/96/EC. Indicates that the device, accessories and the packaging must not be disposed as unsorted municipal waste and must be collected separately at the end of the usage. Please follow Local Ordinances or Regulations for disposal or contact an authorized representative of the manufacturer for information concerning the decommissioning of equipment. |
- This chapter contains important safety and operating instructions. Read and keep this manual for future reference.
- Before using the inverter, please read the instructions and warning signs of the battery and corresponding sections in the instruction manual.
- Do not disassemble the inverter. If you need maintenance or repair, take it to a professional service center.
- Improper reassembly may result in electric shock or fire.
- To reduce risk of electric shock, disconnect all wires before attempting any maintenance or cleaning. Turning off the unit will not reduce this risk.
- Caution: Only qualified personnel can install this device with battery.
- Never charge a frozen battery.
- For optimum operation of this inverter, please follow required specification to select appropriate cable size. It is very important to correctly operate this inverter.
- Be very cautious when working with metal tools on or around batteries. Dropping a tool may cause a spark or short circuit in batteries or other electrical parts, even cause an explosion.
- Please strictly follow installation procedure when you want to disconnect AC or DC terminals. Please refer to "Installation" section of this manual for the details.
- Grounding instructions - this inverter should be connected to a permanent grounded wiring system. Be sure to comply with local requirements and regulation to install this inverter.
- Never cause AC output and DC input short circuited. Do not connect to the mains when DC input short circuits.
2. Product Introductions
This is a multifunctional inverter, combining functions of inverter, solar charger and battery charger to offer uninterruptible power support with portable size. Its comprehensive LCD display offers user configurable and easy accessible button operation such as battery charging, AC/solar charging, and acceptable input voltage based on different applications.
2.1 Product Overview


SUN-5/6K-SG01HP3-AU-AM2

SUN-8/10K-SG01HP3-AU-AM2

SUN-20/25K-SG01HP3-AU-AM2

SUN-12/15K-SG01HP3-AU-AM2
1: Inverter indicators
2: LCD display
3: Function buttons
4: DC switch
5: Power on/off button
6: Meter port
7: Parallel port
8: CAN port
9: DRM port
10: BMS port
11: RS485 port
12: Generator input 18: WiFi Interface
13: Load
14: Function port
15: Grid
16: PV input with two MPPT
17: Battery input
2.2 Product Size

Inverter Size

SUN-5/6K-SG01HP3-AU-AM2

SUN-8/10K-SG01HP3-AU-AM2

SUN-12/15K-SG01HP3-AU-AM2

SUN-20/25K-SG01HP3-AU-AM2


2.3 Product Features
- 230V/400V Three phase Pure sine wave inverter.
- Self-consumption and feed-in to the grid.
- Auto restart while AC is recovering.
- Programmable supply priority for battery or grid.
- Programmable multiple operation modes: On grid, off grid and UPS.
- Configurable battery charging current/voltage based on applications by LCD setting.
- Configurable AC/Solar/Generator Charger priority by LCD setting.
- Compatible with mains voltage or generator power.
- Overload/over temperature/short circuit protection.
- Smart battery charger design for optimized battery performance
- With limit function, prevent excess power overflow to the grid.
- Supporting WIFI monitoring and have 2 MPP Trackers, and each MPP Tracker can connect 1 or 2 PV strings.
- Smart settable three stages MPPT charging for optimized battery performance.
- Time of use function.
- Smart Load Function.
2.4 Basic System Architecture
The following illustration shows basic application of this inverter.
It also includes following devices to have a complete running system.
- Generator (Fro off-grid mode) or Utility Grid
- PV modules
Consult with your system integrator for other possible system architectures depending on your requirements.
This inverter is designed to power a range of appliances commonly found in homes and offices, including motor type appliances like refrigerators and air conditioning units. Before use, it's advisable to verify appliance compatibility with this inverter.
2.5 Maintenance of the System
The inverter is low maintenance, however, it is important that at least twice a year (for dusty environments this may need to be carried out weekly) all the cooling fans, air ducts are cleaned and dust free. Check if there are no fault codes and Lithium battery communication is correct.
Weekly cleaning statement:Suggest micromesh filters as an available option.

flowchart
graph TD
A["Solar"] --> B["Cloud services"]
C["Battery"] --> B
B --> D["On-Grid Home Load"]
D --> E["GridBackup Load*"]
E --> F["Computer"]
E --> G["Phone"]
B --> H["AC cable DC cable"]
B --> I["GPRS/4G LAN"]
B --> J["WiFi"]
B --> K["OR OR"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style D fill:#cfc,stroke:#333
style E fill:#fcc,stroke:#333
style F fill:#ffc,stroke:#333
style G fill:#ffc,stroke:#333
style H fill:#fff,stroke:#333
style I fill:#fff,stroke:#333
style J fill:#fff,stroke:#333
style K fill:#fff,stroke:#333
*Connected to the LOAD port
2.6 Product handling requirements
Lift the inverter out of the packaging box and transport it to the designated installation location.

natural_image
Technical line drawing of a mechanical device with mounting flanges and a central component (no text or symbols)transport

CAUTION:
Improper handling may cause personal injury!
- Arrange an appropriate number of personnel to carry the inverter according to its weight, and installation personnel should wear protective equipment such as anti-impact shoes and gloves.
- Placing the inverter directly on a hard ground may cause damage to its metal enclosure. Protective materials such as sponge pad or foam cushion should be placed underneath the inverter.
- Move the inverter by one or two people or by using a proper transport tool.
- Move the inverter by holding the handles on it. Do not move the inverter by holding the terminals.
3. Installation
3.1 Parts List
Check the equipment before installation. Please make sure nothing is damaged in the package. You should have received the items in the following package:

Hybrid inverter
x1

Wall mounting bracket x1

Stainless steel anti-collision bolt M6×60 x4

Communication cable x1

L-type Hexagon wrench
x1

Meter(optional)
x 1

User manual x1

Data logger(optional) x1







*1,2: 33×23×15 mm
*3: 25.9×28×13 mm
*4,5: 50×32×20 mm
3.2 Mounting instructions Installation Precaution
This Hybrid inverter is designed for outdoor use(IP65), Please make sure the installation site meets below conditions:
- Not in direct sunlight, rain exposure, snow laying up during installation and operation.
- Not in areas where highly flammable materials are stored.
- Not in potential explosive areas.
- Not directly expose to the cold air to avoid condensation inside the inverter casing.
- Not near the television Antenna or antenna cable.
- Not higher than altitude of about 2000 meters above sea level.
- Not in environment of precipitation or humidity(>95%)
Excessive heat buildup, heavy rainfall or water pooling, can impact the performance and longevity of the inverter. Before connecting all wires, please take off the metal cover by removing screws as shown below:

natural_image
Technical line drawing of an internal electronic device with ports and modules (no text or symbols)Installations Tools
Installation tools can refer to the following recommended ones. Also, use other auxiliary tools on site.

Protective goggles EarplugsAnti-dust mask Work gloves Utility Knife Slotted screwdriver

arplugsAnti-dust mask Work gloves Utility K

: Work gloves Utility Knife Slotted screwdriv

life Slotted screwdriver Work shoes

Work shoes

广力云智慧零售收银系统

广力云智慧零售收银系统

Cross screwdriver

Percussion drill

Pliers

Marker

Level

Rubber hammer socket wrenches set

ket wrenches set

Anti-static wrist strap

Wire cutter

Wire stripper

Hydraulic pliers

Heat gun

Crimping tool4-6mm²

Solar connector
wrench

Multimeter ≥1100 Vdc

RJ45 crimping plier

Cleaner
Considering the following points before selecting where to install:
- Please select a vertical wall with load-bearing capacity for installation, suitable for installation on concrete or other non-flammable surfaces, installation as follows.
- Install this inverter at eye level in order to allow the LCD display to be read at all times.
- The ambient temperature is recommended to be between -40\~60°C to ensure optimal operation.
- Be sure to keep enough distance between other objects and the inverter surfaces as shown in the diagram to guarantee sufficient heat dissipation and have enough space for removing wires.

For a proper ventilation of the inverter and avoid overheating, allow a clearance of approximately 50 cm around the inverter and at least 100 cm to the front as shown in the above figure.
Mounting the inverter
Remember that this inverter is heavy! Please be careful when lifting out from the package. Choose the recommend drill head(as shown in below pic) to drill 4 holes on the wall, 62-70mm deep.
- Use a proper hammer to fit the expansion bolt into the holes.
- Screw out the nuts of the expansion bolts, align the holes of the mounting bracket with the 4 expansion bolts, and then push in the mounting bracket, tighten the nuts of expansion bolts.
- Mount the inverter on the mounting bracket and use screws to fix the inverter with mounting bracket.

Inverter mounting bracket installation

natural_image
Technical line drawing of a mechanical device with internal grating and mounting base (no text or symbols)3.3 Function port definition

natural_image
Diagram of an electrical enclosure with internal circuitry and a central component (no text or labels)Inverter

natural_image
Interior view of an electronic device casing with circuitry and components (no visible text or labels)
CN1:
CT-R (1,2,7,8): current transformer (CT-R) for "zero export to CT" mode clamps on L1 when in three phase system.
CT-S (3,4,9,10): current transformer (CT-S) for "zero export to CT" mode clamps on L2 when in three phase system.
CT-T (5,6,11,12): current transformer (CT-T) for "zero export to CT" mode clamps on L3 when in three phase system.
If the secondary current of CT is within the range of 1A-5A, use terminals 1-6. If the secondary current of CT is within the range of 10mA-50mA, use terminals 7-12. CN2:
G-start (1,2): dry contact signal for startup the diesel generator. When the "GEN signal" is active, the open contact (GS) will switch on (no voltage output).
DRY-1 (3,4): Dry contact output. When the inverter is in off-grid mode and the "signal island mode" is checked, the dry contact will switch on.
DRY-2 (5,6): reserved.
RSD+, RSD- (7,8): When battery is connected and the inverter is in "ON" status, it will provide 12Vdc.
SHUT DOWN (9,10,11,12): when the terminal "B" & "B" is short-circuited with additional wire connection, or there's 12Vdc input at the terminal "+ & - ", then the 12Vdc of RSD+ & RSD- will disappear immediately, and the inverter will shutdown immediately.

Meter: for energy meter communication.
Parallel_1: Parallel communication port 1.
Parallel_2: Parallel communication port 2. (These two ports have no particular orders)
CAN: reserved.
DRM: Logic interface for AS/NZS 4777.2:2020.
BMS1: BMS port for battery communication port.
BMS2: reserved.
RS485: RS485 port.

GS (diesel generator startup signal)



natural_image
Simple line drawing of a mechanical clamp or spring (no text or symbols)Thread the end of the CT's wires through the magnetic ring 3 and wrap the wires around it one lap. Fix the magnetic ring near the wiring terminals, as shown in the above diagram. Repeat this operation for the other two CTs.
3.4 Battery connection
For safe operation and compliance, a separate DC over-current protector or disconnect device is required between the battery and the inverter. In certain applications, a disconnect switch may not be necessary, but it is always essential to have DC overcurrent protection in place. Refer to the typical amperage in the page 27 for the required fuse or circuit breaker size.


Pic 3.1 DC+ male connector


Pic 3.2 DC- female connector

Safety Hint:
Please use approved DC cable for battery system.
| Model | Cross section ( mm^2 ) | |
| Range Recommended value | ||
| 5/6/8/10/12/15/20kW | 4-10(10-6AWG) | 6(8AWG) |
| 25kW | 6-16(10-6AWG) | 10(6AWG) |
Chart 3-2
The steps to assemble the battery connectors are listed as follows:
a) Strip the insulation of the battery wire by 7 mm, disassemble the cap nut of the connector, thread one battery wire through the cap nut of the connector (see Pic 3.3). Repeat the process with the other wire, paying special attention to their polarity of the connector.

Pic 3.3 Disassemble the connector cap nut
b) Crimping metal terminals with crimping pliers as shown in picture 3.4.

Pic 3.4 Crimp the contact pin to the wire
c) Insert the contact pin to the top part of the connector and screw up the cap nut to the top part of the connector completely, as shown in Pic 3.5.

natural_image
Technical line drawing of a mechanical assembly with gears and shafts (no text or symbols)Pic 3.5 connector with cap nut screwed on
d) Finally insert the DC connector into the positive and negative battery inputs of the inverter, shown as pic 3.6

Pic 3.6 DC input connection
BMS connection


natural_image
Pure mechanical diagram showing a lever and shaft assembly without any text, numbers, or symbolsThread the BMS communication cable through the magnetic ring 1 and wrap it around the magnetic ring 1 four times.

3.5 Grid connection and backup load connection
- Before connecting to the grid, a separate AC breaker must be installed between the inverter and the grid, and also between the backup load and the inverter. This will ensure the inverter can be securely disconnected during maintenance and fully protected from over current. Check the recommended values in the following tables according to local regulations in each country. The recommended specifications for AC breakers here are based on the Max.Continuous AC passthrough current of inverter, you can also choose the AC breaker of backup side according to the actual total operating current of all the backup loads.In final installation, breaker certified according to AS60947.3 shall be installed with the equipment.
- There are three terminal blocks with "Grid" "Load" and "GEN" markings. Please do not misconnect input and output connectors.
AC Breaker for backup load
| Model | Recommended AC breaker | Model | Recommended AC breaker |
| 5/6/8/10kW | 50A | 12/15/20/25kW | 100A |
AC Breaker for grid
| Model | Recommended AC breaker | Model | Recommended AC breaker |
| 5/6/8/10kW | 50A | 12/15/20/25kW | 100A |

Note:
In final installation, breaker certified according to IEC 60947-1 and IEC 60947-2 shall be installed with the equipment.
All wiring must be performed by a qualified personnel. It is very important for system safety and efficient operation to use appropriate cable for AC input connection. To reduce risk of injury, please use the proper recommended cable as below. There are two tables below, the first table recommends cable specifications based on bypass current (Max.Continuous AC passthrough), and the second table is based on Max.Three-phase Unbalanced Output Current.
Grid connection and backup load connection (Copper wires) (bypass)
| Model | Wire Size | Cross section( mm^2 ) | Torque value(max) |
| 5/6/8/10kW | 8AWG | 6 | 3.4Nm |
| 12/15/20/25kW | 4AWG 16 4.0Nm |
Grid connection and backup load connection (Copper wires)
| Model | Wire Size | Cross section( mm^2 ) | Torque value(max) |
| 5/6kW | 16AWG | 1.25 | 2.8Nm |
| 8/10/12kW | 12AWG | 2.5 | 2.8Nm |
| 15kW | 10AWG | 4.0 | 2.8Nm |
| 20kW 8AWG 6.0 3.4Nm | |||
| 25kW 6AWG 10 3.4Nm | |||
Chart 3-3 Recommended Size for AC wires
Please follow below steps to implement Grid, load and Gen port connection:
- Before making Grid, load and Gen port connection, be sure to turn off AC breaker or disconnector first.
- Strip the insulation of AC wires by about 10mm, insert AC wires according to polarities indicated on the terminal block and tighten the terminals. Be sure to connect corresponding N wires and PE wires to related terminals as well.


Be sure that AC power source is disconnected before attempting to wire it to the unit.
-
Make sure all the wires are securely and completely connected.
-
Some appliances, such as air conditioners and refrigerators, may need a time delay before reccomening them after a power outage. This delay allows the refrigerant gas to stabilize and prevents potential damage. Check if your appliance has a built-in time-delay function before connecting it to our inverter. Examples of appliances that may require a delay include:
Air conditioners: Balancing refrigerant gas.
Refrigerators: Stabilizing the compressor.
Freezers: Allowing the cooling system to balance.
Heat pumps: Protecting against power fluctuations.
This inverter will protect your appliances by triggering an overload fault if no time delay is present. However, internal damage may still occur. Refer to the manufacturer's documentation for specific time-delay requirements.
3.6 PV Connection
The PV modules used to connected to this inverter shall be Class A rating certified according to IEC 61730.
Before connecting to PV modules, please install a separately DC circuit breaker between inverter and PV modules. It is very important for system safety and efficient operation to use appropriate cable for PV module connection.

To avoid any malfunction, do not connect any PV modules with possible leakage current to the inverter. For example, grounded PV modules will cause leakage current to the inverter. When using PV modules, please ensure the PV+ & PV- of solar panel is not connected to the system ground bar.

It is requested to use PV junction box with surge protection. Otherwise, it will cause damage on inverter when lightning occurs on PV modules.
3.6.1 PV Module Selection:
When selecting proper PV modules, please be sure to consider below parameters:
1) Open circuit Voltage (Voc) of PV modules can not exceed max. PV Input Voltage of inverter.
2) Open circuit Voltage (Voc) of PV modules should be higher than min.PV Input Voltage of inverter.
| Inverter Model | 6kW5 | kW | 10kW8 | kW2 | kW 15kW | 20kW | 25kW | |
| PV Input Voltage | 600V (180V-1000V) | 700V(180V-1000V) | ||||||
| PV Array MPPT Voltage Range | 150V-850V | |||||||
| No. of MPP Trackers | 2 | |||||||
| No. of Strings MPP Tracker | 1+1 | 2+1 | 2+2 | |||||
Chart 3-5
3.6.2 PV Module Wire Connection:
- Switch the Grid Supply Main Switch(AC)OFF.
- Switch the DC Isolator OFF.
- Assemble PV input connector to the inverter.

Safety Hint:
Before connection, please make sure the polarity of PV array matches the "DC+" and "DC-" symbols.

Safety Hint:
Before connecting to inverter, please make sure that the open circuit voltage of PV strings haven't exceeded the max.PV input voltage of the inverter.

Note:
This inverter complies with IEC 62109-2 clause 13.9 for earth fault alarm monitoring. If an Earth Fault Alarm occurs, the inverter will not connect to the grid and will report an error F04 on its LCD. At the same time, the buzzer will sound. For the machine installed with Wi-Fi/GPRS, the alarm informa on can be seen on the corresponding monitoring website, and can also be received by the APP on the mobile phone.


Pic 6.1 DC+ male connector


Pic 6.2 DC- female connector

Safety Hint:
Please use approved DC cable for PV system.
| Cable type | Cross section (mm ^2 ) | |
| Range Recommended value | ||
| Industry generic PV cable(model: PV1-F) | 2.5-4(12-10AWG) | 4(10AWG) |
Chart 3-6
The steps to assemble the PV connectors are listed as follows:
a) Strip the insulation of the PV wire by 7 mm, disassemble the cap nut of the MC4 connector, thread one PV wire through the cap nut of the connector (see Pic 6.3). Repeat this operation with all the PV wires, paying special attention to their polarity of the connector.

Pic 6.3 Disassemble the connector cap nut
b) Crimping metal terminals with crimping pliers as shown in Pic 6.4.

Pic 6.4 Crimp the contact pin to the wire
c) Insert the contact pin to the top part of the connector and screw up the cap nut to the top part of the connector completely, as shown in Pic 6.5.

natural_image
Technical line drawing of a mechanical linkage assembly with multiple components (no text or symbols)Pic 6.5 connector with cap nut screwed on
d) Finally insert the PV connectors into the positive and negative PV inputs of the inverter, as shown in Pic 6.6.

natural_image
Technical line drawings of mechanical components with no visible text or symbolsPic 6.6 DC input connection

Warning:
When operating the PV strings, be aware that sunlight exposure can generate high voltages in the PV strings. Avoid contact with exposed electrical connectors or terminals to prevent electrical shock or injury. For safety, it is best to operate the PV strings at night or when PV modules are not exposed to sunlight. If daytime operation is necessary, cover the PV modules to minimize sunlight exposure and prevent high voltage generation.
Remember to turn off the DC breaker or switch before performing any maintenance or adjustments. Do not turn off the DC breaker or switch when high voltage or high current is present to avoid damage or hazards. Prioritize personal safety.

Warning:
Please use its own DC power connector from the inverter accessories. Do not interconnect the connectors of different manufacturers. The Isc current of PV modules should not exceed the Max.PV Isc current of this model inverters. If exceeds, it may damage the inverter and is not covered by Deye's warranty.
3.7 Meter or CT installation
There are three selectable installation methods to measure the power consumption and to ensure zero power export to grid. The default installation method is to use the CTs (100A/50-mA) that come with the packaging box. When the distance between the AC distribution box and the hybrid inverter exceeds 10 meters, which means that the wire length of the CT needs to exceed 10 meters, it is recommended to use a smart meter instead of three CTs. In addition, in a parallel system, if the current to be measured is greater than 100 A, the default three CTs also need to be replaced with smart meters or larger CTs. Please contact the Deye support team to confirm which specification of CT or smart meter to use.
3.7.1 CT connection

*Note: When taking power from the utility grid, if the grid power displayed on the LCD screen is indeed negative, please adjust the installation direction of the CTs.
3.7.2 Meter connection without CTs
There are two kinds of smart meter, one is passthrough smart meter, and the other is Mutual inductance smart meter with CTs. The smart meter brands that Deye inverters have been matched with include CHINT and Eastron, The recommended models here are not all compatible models, It is recommended to purchase smart meter from authorized distributors of Deye, otherwise it may not be able to be used due to communication mismatch. The definition of the "Meter" port can be found in the Appendix part which is in the end of this user manual.

flowchart
graph TD
A["Inverter"] --> B["Grid"]
B --> C["PE"]
C --> D["Grid"]
subgraph Inverter
E["CHNT DTSU666"]
F["CHINT meter"]
end
subgraph Grid
G["RS 485"]
H["RS485A"]
I["RS485B"]
end
J["PE"] --> K["Grid"]
L["N"] --> K
M["L1"] --> K
N["L2"] --> K
O["L3"] --> K
P["Inverter (3,6,9,10)"] --> Q["RS 485"]
R["Parallel_1 Parallel_Mlear"] --> S["Inverter"]
style Inverter fill:#f9f,stroke:#333
style Grid fill:#bbf,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
style Grid fill:#dfd,stroke:#333
subgraph Inverter
E
F
G
H
I
J
K
L
M
N
O
P
end

flowchart
graph TD
A["Inverter"] --> B["Grid"]
B --> C["Grid"]
C --> D["PE"]
D --> E["Grid"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#ffc,stroke:#333
subgraph Grid
F["Grid (1,2,3,4)"]
G["RS 485 (5,6,7,8)"]
H["Load (5,6,7,8)"]
end
I["Parallel 1 Parallel Micro"] --> J["RS485B"]
I --> K["RS485A"]
I --> L["GND"]
M["Grid (L1-L3)"] --> N["Grid (L1-L3)"]
O["Grid (L1-L3)"] --> P["Grid (L1-L3)"]
Q["Grid (L1-L3)"] --> R["Grid (L1-L3)"]
S["Grid (L1-L3)"] --> T["Grid (L1-L3)"]
U["Grid (L1-L3)"] --> V["Grid (L1-L3)"]
W["Grid (L1-L3)"] --> X["Grid (L1-L3)"]
Y["Grid (L1-L3)"] --> Z["Grid (L1-L3)"]
AA["Grid (L1-L3)"] --> AB["Grid (L1-L3)"]
AC["Grid (L1-L3)"] --> AD["Grid (L1-L3)"]
AE["Grid (L1-L3)"] --> AF["Grid (L1-L3)"]
AG["Grid (L1-L3)"] --> AH["Grid (L1-L3)"]
AI["Grid (L1-L3)"] --> AJ["Grid (L1-L3)"]
AK["Grid (L1-L3)"] --> AL["Grid (L1-L3)"]
AM["Grid (L1-L3)"] --> AN["Grid (L1-L3)"]
AO["Grid (L1-L3)"] --> AP["Grid (L1-L3)"]
AQ["Grid (L1-L3)"] --> AR["Grid (L1-L3)"]
AS["Grid (L1-L3)"] --> AT["Grid (L1-L3)"]
AU["Grid (L1-L3)"] --> AV["Grid (L1-L3)"]
AW["Grid (L1-L3)"] --> AX["Grid (L1-L3)"]
AY["RS 485"] --> AZ["B A G"]
BA["Eastron meter"] --> BB["S G T B"]
BC["Eastron SDMo50-Medbus V2"] --> BD["N"]
BE["PE"] --> BF["L1"]
BG["L2"] --> BH["L2"]
BI["L3"] --> BJ["L3"]
BK["N"] --> BL["N"]
3.7.3 Meter connection with CTs

flowchart
graph TD
A["Inverter"] --> B["Home Load"]
B --> C["Grid"]
D["Fixed_L-Farm_L2Mater"] --> E["RS485A"]
D --> F["RS485B"]
E --> G["AC Breaker"]
F --> G
G --> H["PE"]
G --> I["N"]
G --> J["L1"]
G --> K["L2"]
G --> L["L3"]
H --> M["Home Load"]
I --> M
J --> M
K --> M
L --> M
M --> N["PE"]
M --> O["N"]
M --> P["L1"]
M --> Q["L2"]
M --> R["L3"]
N --> S["CT1"]
O --> S
P --> S
Q --> S
R --> S
S --> T["CT2"]
T --> U["Blue line"]
T --> V["White line"]
T --> W["Blue line"]
T --> X["White line"]
U --> Y["CT3"]
V --> Y
W --> Y
X --> Y
Y --> Z["Blue line"]
Y --> AA["White line"]
Z --> AB["Note: the arrow direction towards the inverter"]
AA --> AB

PIN 13,16,19: White cable of the CT
PIN 14,17,21: Blue cable of the CT

flowchart
graph TD
A["Inverter"] --> B["Home Load"]
B --> C["Grid"]
D["Parallel 1. Para 2.5x5meter"] --> E["AC Breaker"]
E --> F["PE N L1 L2 L3"]
F --> G["Home Load"]
H["NA LA L1 L2 L3 N meter"] --> I["AC Breaker"]
I --> J["PE N L1 L2 L3"]
J --> K["Home Load"]
L["CT1"] --> M["Home Load"]
N["CT2"] --> O["Home Load"]
P["CT3"] --> Q["Home Load"]
R["Black line"] --> S["Red line"]
T["Black line"] --> U["Red line"]
V["Red line"] --> W["Black line"]
X["Red line"] --> Y["Black line"]
Z["Note: the arrow direction towards the inverter"]

Meter connection



natural_image
Pure mechanical diagram showing a lever and bracket assembly without any text or symbolsThread the end of the communication cable of meter through the magnetic ring 2, then wrap the cable one lap around it as the diagram above.
3.8 Earth Connection(mandatory)
Ground cable shall be connected to ground plate on grid side, this prevents electric shock if the original protective conductor fails.

Earth Connection (Copper wires) (bypass)
| Model | Wire Size | Cross section( mm^2 ) | Torque value(max) |
| 5/6/8/10kW | 8AWG | 6 | 3.4Nm |
| 12/15/20/25kW | 4AWG 16 4.0Nm |
Earth Connection (Copper wires)
| Model | Wire Size | Cross section( mm^2 ) | Torque value(max) |
| 5/6kW | 16AWG | 1.25 | 2.8Nm |
| 8/10/12kW | 12AWG 2.5 2.8Nm | ||
| 15kW 10AWG | 4.0 2.8Nm | ||
| 20kW 8AWG 6 | 0 3.4Nm | ||
| 25kW 6AWG 10 | 3.4Nm |
The conductor should be made of the same metal as the phase conductors.

Warning:
Inverter has built-in leakage current detection circuit, The type A RCD can be connected to the inverter for protection according to the local laws and regulations. If an external leakage current protection device is connected, its operating current must be equal to 300 mA or higher, otherwise inverter may not work properly.
3.9 Data logger Connection
For the configuration of data logger, please refer to the user manual of data logger. Wi-Fi plug is not the only option, If the installation location does not have Wi-Fi signal or the signal is weak, you can also choose a data logger that communicates via other interfaces.
For WIFI configuration, please check the manual of "Wi-Fi-Plug configuration manual".
For web monitoring, please visit: https://www.deyecloud.com.
For mobile monitoring, please scan the QR code to down load the APP.

natural_image
Blue square icon with white cloud and sunburst symbol, no text or numbers presentDeye Cloud
All in one, Efficiency

Scan QR code to download APP

3.10 Communication Connection
1.BMS
Please connect the cable to BMS CAN port to realize BMS communication. Otherwise, BMS communication may fail. Please refer to Annex I for the interface pin definition of BMS RJ45 port.
2.DRM (Only DRM0 is available)
In Australia and New Zealand, the inverter supports the demand response modes as specified in the standard AS/NZS 4777. Please refer to Annex I for the interface pin definition of DRM RJ45 port.
3.11 Wiring diagram with neutral line grounded

flowchart
graph TD
PV["PV"] --> DC_Breaker["DC Breaker"]
DC_Breaker --> Hybrid_Inverter["Hybrid Inverter"]
Battery["Battery"] --> DC_Breaker
DC_Breaker --> Hybrid_Inverter
Hybrid_Inverter --> Load["Load"]
Load --> RCD["RCD"]
Load --> Grid["Grid"]
Hybrid_Inverter --> AC_Breaker1["AC Breaker"]
Hybrid_Inverter --> AC_Breaker2["AC Breaker"]
Hybrid_Inverter --> AC_Breaker3["AC Breaker"]
AC_Breaker1 --> InverterCaseGrounding["Inverter case grounding"]
AC_Breaker2 --> InverterCaseGrounding
AC_Breaker3 --> InverterCaseGrounding
InverterCaseGrounding --> HomeLoads["Home Loads"]
Hybrid_Inverter --> Load
Load --> RCD
Load --> Grid
RCD --> N_BAR["N-BAR"]
RCD --> N_S["S"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCD --> N_T["T"]
RCPB(BMS) --> Battery
RCPB --> GEN_PORT["GEN PORT"]
RCPB --> InverterCaseGrounding
RCPB --> HomeLoads
RCPB --> Grid
RCPB --> Grid
RCPB --> Grid
RCPB --> Grid
RCPB --> Grid
RCPB --> Grid
RCPB --> Grid
RCPB --> Grid
3.12 Typical application diagram of on-grid system
NOTE: This model inverter only has one battery input, if you want to use more than one set batteries, you need to connect these battery sets in parallel firstly, then connect the master BMS with BMS1 port of inverter via communication cable.

flowchart
graph TD
A["Inverter"] --> B["Battery pack"]
B --> C{①DC Breaker}
C --> D["Ground"]
D --> E["AC Breaker"]
E --> F["Home Load"]
F --> G["Backup Load"]
G --> H["Ground"]
H --> I["Ground"]
I --> J["Inverter"]
style A fill:#f9f,stroke:#333
style G fill:#bbf,stroke:#333
style B fill:#dfd,stroke:#333
style F fill:#dfd,stroke:#333
style H fill:#dfd,stroke:#333
style I fill:#dfd,stroke:#333
① DC Breaker for battery
SUN 5K-SG-AU: 63A DC breaker
SUN 6K-SG-AU: 63A DC breaker
SUN 8K-SG-AU: 80A DC breaker
SUN 10K-SG-AU:80A DC breaker
SUN 12K-SG-AU: 80A DC breaker
SUN 15K-SG-AU: 80A DC breaker
SUN 20K-SG-AU: 80A DC breaker
SUN 25K-SG-AU: 100A DC breaker
② AC Breaker for backup load
SUN 5K-SG-AU: 50A AC breaker
SUN 6K-SG-AU:50A AC breaker
SUN 8K-SG-AU: 50A AC breaker
SUN 10K-SG-AU: 50A AC breaker
SUN 12K-SG-AU: 100A AC breaker
SUN 15K-SG-AU: 100A AC breaker
SUN 20K-SG-AU: 100A AC breaker
SUN 25K-SG-AU: 100A AC breaker
③ AC Breaker for grid
SUN 5K-SG-AU: 50A AC breaker
SUN 6K-SG-AU: 50A AC breaker
SUN 8K-SG-AU: 50A AC breaker
SUN 10K-SG-AU: 50A AC breaker
SUN 12K-SG-AU: 100A AC breaker
SUN 15K-SG-AU: 100A AC breaker
SUN 20K-SG-AU: 100A AC breaker
SUN 25K-SG-AU: 100A AC breaker
④AC Breaker for home load
Depends on household loads
3.13 Typical application diagram of diesel generator

flowchart
graph TD
A["GS (diesel generator startup signal)"] --> B["Generator"]
B --> C["Ground"]
C --> D["Backup Load"]
D --> E["Battery pack"]
E --> F["Inverter"]
F --> G["Relay"]
G --> H["coil open contact G"]
G --> I["S"]
B --> J["AC Breaker ③"]
J --> K["L1 L2 L3"]
J --> L["N"]
B --> M["PE"]
B --> N["N"]
B --> O["L1 L2 L3"]
B --> P["BMSL BMS2"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#cff,stroke:#333
style F fill:#ffc,stroke:#333
style G fill:#fff,stroke:#333
style H fill:#fff,stroke:#333
style I fill:#fff,stroke:#333
style J fill:#fff,stroke:#333
style K fill:#fff,stroke:#333
style L fill:#fff,stroke:#333
style M fill:#fff,stroke:#333
style N fill:#fff,stroke:#333
style O fill:#fff,stroke:#333
style P fill:#fff,stroke:#333
② AC Breaker for backup load SUN 5K-SG-AU: 50A AC breaker SUN 6K-SG-AU: 50A AC breaker SUN 8K-SG-AU: 50A AC breaker SUN 10K-SG-AU: 50A AC breaker SUN 12K-SG-AU: 100A AC breaker SUN 15K-SG-AU: 100A AC breaker SUN 20K-SG-AU: 100A AC breaker SUN 25K-SG-AU: 100A AC breaker
③ AC Breaker for Generator port SUN 5K-SG-AU: 50A AC breaker SUN 6K-SG-AU: 50A AC breaker SUN 8K-SG-AU: 50A AC breaker SUN 10K-SG-AU: 50A AC breaker SUN 12K-SG-AU: 100A AC breaker SUN 15K-SG-AU: 100A AC breaker SUN 20K-SG-AU: 100A AC breaker SUN 25K-SG-AU: 100A AC breaker
3.14 Three phase parallel connection diagram
Note: For the parallel system, the lead-acid battery and 'No Batt' mode are not supported. All inverters connected in parallel must be the same model. Please use lithium battery which is on the "Deye Approved Battery list". Each inverter should have its own separate battery set.

flowchart
graph TD
A["Inverter"] --> B["Inverter No.3 (slave)"]
A --> C["Inverter No.2 (slave)"]
A --> D["Battery pack"]
A --> E["Battery pack"]
A --> F["Inverter No.1 (master)"]
A --> G["Battery pack"]
A --> H["Grid"]
A --> I["Home Load"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#ccf,stroke:#333
style D fill:#ccf,stroke:#333
style E fill:#ccf,stroke:#333
style F fill:#ccf,stroke:#333
style G fill:#ccf,stroke:#333
style H fill:#ccf,stroke:#333
style I fill:#ccf,stroke:#333
subgraph Inverter
B
C
D
E
F
G
end
subgraph Battery pack
B
C
D
E
F
end
subgraph Inverter No.1 (master)
B
C
D
E
F
end
subgraph Battery pack
B
C
D
E
end
subgraph Grid
H
I
end
Master inverter Slave Inverter Slave Inverter



Backup Load
4. OPERATION
4.1 Power ON/OFF
Once the system has been properly installed and the battery is connected to the inverter, follow the steps below to turn on the inverter:
-
Turn all the breakers of the installation on.
-
Turn on the DC switch of the inverter and the power button of battery (If there is one battery installed at the system), no matter the order.
-
Press the ON/OFF button (located on the left side of the inverter case) to turn on the inverter. When a system connected to either PV or Grid (without battery) is switched on, the LCD will still be lighted up displaying "OFF". In this situation, after switching ON/OFF button on, select "NO batt" at the inverter settings to make the system work.
When turning off the inverter, please follow the following steps:
-
Turn off the AC breakers on Grid port, Load port and GEN port.
-
Press the ON/OFF button of hybrid inverter and turn off the DC breaker on battery side, turn off power button of the battery.
-
Switch off the DC switch.
NOTE: Choose the correct country code. (refer to section 5.8 of this manual) Notice: Different distribution network operators in different countries have different requirements regarding grid connections of PV grid connected inverters. Therefore, it's very important to make sure that you have selected the correct country code according to requirements of local authority. Please consult qualified electrical engineer or personnel from electrical safety authorities about this.
4.2 Operation and Display Panel
The operation and display panel, shown in below chart, is on the front panel of the inverter. It includes four indicators, four function keys and a LCD display, indicating the operating status and input/output power information.

flowchart
graph TD
A["Data Input"] --> B["Data Processing"]
B --> C{Decision}
C -->|Yes| D["OK"]
C -->|No| E["End"]
D --> F["AC"]
F --> G["Normal"]
G --> H["Alarm"]
H --> I["Window"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#cff,stroke:#333
style F fill:#ffc,stroke:#333
style G fill:#cfc,stroke:#333
style H fill:#fcc,stroke:#333
style I fill:#ffc,stroke:#333
| LED Indicator | Messages | |
| DC | Green led solid light | PV Connection normal |
| AC | Green led solid light | Grid Connection normal |
| Normal | Green led solid light | Inverter operating normal |
| Alarm | Red led solid light | Malfunction or warning |
Chart 4-1 LED indicators
| Function Key | Description |
| Esc | To exit setting mode |
| Up | To go to previous selection |
| Down | To go to next selection |
| Enter | To confirm the selection |
Chart 4-2 Function Buttons
5. LCD Display Icons
5.1 Main Screen
The LCD is touchscreen, below screen shows the overall information of the inverter.

gauge
| Metric | Value | | :--- | :--- | | Solar PV (kW) | 8.3 | | Wind Turbine (kW) | -3.2 | | Power Source (kW) | 3.0 | | On-Power (kW) | 25% | The chart includes a dashed arrow labeled 'ON' connecting the center to the 'ON' node, which connects to three circular gauges representing different energy sources. The date is 01/19/2024, 19:34:40, Fri. A gear icon appears in the top-right corner. The bottom-left gauge shows a negative value (-2.0 kW).-
The icon at the center of the screen indicates whether the system is under normal operation or not, displaying "ON" for normal status or displaying a code like "Comm./F01-F64" for communication errors or other errors. Please refer to the Error code list of alarms and errors in chapter 8 to find out solutions about the error.
-
At the top-center of the screen is the date and local time that must be set during commissioning.
-
System Setup Icon, Press this set button, you can enter into the system setup screen which including Basic Setting, Battery Setting, Grid Setting, System Work Mode, Generator Port Use, Advanced Function and Device info.
-
The main screen includes the icons for PV(left up), grid (right up), load (right bottom) and battery (left bottom). It also displays the energy flow direction by moving dots. When the power is approaching to a high level, the color on the panels will change from green to red, showing vividly the system status on the main screen.
Some clarifications about the system status are as follows:
-PV power will always be positive.
-In single inverter system, load power will always be positive. In a parallel system, the load power may be negative, which means that the other inverters supply power to this inverter through the load port.
-A negative Grid power means energy being exported to the grid (sold), whereas positive means energy being imported from the grid (purchased).
-Negative battery power means charge, positive means discharge.
5.1.1 LCD operation flow chart

flowchart
graph TD
A["Main Screen"] --> B["Solar Page S"]
A --> C["Grid Page"]
A --> D["Inverter Page"]
A --> E["Battery Page"]
A --> F["Load Page"]
A --> G["System Setup"]
G --> H["Device info"]
B --> I["Grid Graph"]
C --> J["BMS Page"]
D --> K["Load Graph"]
E --> L["Battery Setting"]
E --> M["System Work Mode"]
E --> N["Grid Setting"]
G --> O["Gen Port Use"]
G --> P["Basic Setting"]
G --> Q["Advanced Function"]
5.2 Detail pages
Click the icons on main screen of LCD display, you can enter the detail pages of "Solar", "Inverter", "Load", "Grid" and "Batt".

This is Solar Panel detail page.
① Solar Panel Generation.
② Voltage, Current, Power for each MPPT.
③ Daily and total PV production.
Press the "Energy" button will enter into the power curve page.

other
| Chip | Power Rating | Voltage Level | Chip Type | |---|---|---|---| | 1166w | -81w | ① | 50Hz | | L1N: 221v | 0.8A | 50Hz | L1N: 222v | | L2N: 229v | 5.0A | 50Hz | L2N: 230v | | L3N: 229v | 0.9A | 50Hz | L3N: 223v | | HM: | -10W | 50Hz | -10W | | Load | -30W | 50Hz | -30W | | Load | -26W | 50Hz | -26W | | Load | AC_T: | 50Hz | AC_T: | | 21w | -25W | 50Hz | -25W | | GridInverter | -30W | 50Hz | -30W | | 150V | 0W | 50Hz | -0.41A | | 150V | 0W | 50Hz | -0.41A | | 27.0C | 0V | 50Hz | -0.41A | | 27.0C | 0V | 50Hz | -0.41A | | BatteryPV | 0.0A | 50Hz | -0.41A | | BatteryPV | 0.0A | 50Hz | -0.41A | BatteryPV | -81w | 50Hz | -81w | BatteryPV | -30W | 50Hz | -30W | BatteryPV | -26W | 50Hz | -26W | BatteryPV | -25W | 50Hz | -25W | BatteryPV | -81w | 50Hz | -81w | L1N: 221v | 0w | 50Hz | L1N: 222v | L2N: 229v | 1166w | 50Hz | L2N: 230v | L3N: 229v | 0w | 50Hz | L3N: 223v | GridInverter GridInverter BatteryPVThis is Inverter detail page.
① DC/AC Inverter module: Voltage, Current, Power of each Phase. AC-T: Temperature near DC/AC inverter module.

This is Load detail page.
① Load Power.
② Voltage, Power for each Phase.
③ Daily and total Load consumption.
When you check "Selling First" or "Zero export to Load" on system work mode page, the information on this page is about backup load which connect on Load port of hybrid inverter.
When you check "Zero export to CT" on system work mode page, the information on this page is including backup load and home load.
Press the "Energy" button will enter into the power curve page.

This is Grid detail page.
① Status, Power, Frequency.
② L: Voltage for each Phase
CT: Power detected by the external current sensors or smart meter.
LD: Power detected using internal sensors on AC grid in/out port
③ BUY: Energy from Grid to Inverter, SELL: Energy from Inverter to grid.
Press the "Energy" button will enter into the power curve page.

gauge
| Metric | Value | | :--- | :--- | | Solar (kW) | 0.00 | | Wind Power (kW) | -1.47 | | On | 100% | | Power (kW) | 0.01 | | Home (kW) | -1.67 | | Weather Gear Icon | 0.00 (top-left), 0.01 (top-right), -1.67 (bottom-right) |This is Battery detail page.
BATTERY DETAIL PAGE
Click the "Li-BMS" button on the lower right corner of Battery detail page, you can enter the BMS page.


5.3 Curve Page-Solar & Load & Grid
In the main screen of LCD display, click the icons of "Solar", "Grid" and "Load", you can enter the detail pages of Solar power, Grid power and Load consumption. Click the "Energy" button on the lower right corner of these detail pages, you can enter the curve page. Using PV as an example for illustration below.

gauge
| Metric | Value | | :--- | :--- | | Solar (kW) | 8.3 | | Wind Power (kW) | -2.0 | | Power Generation (kW) | -3.2 | | Home Power (kW) | 3.0 | The chart includes a dashed arrow labeled 'ON' connecting the 'ON' node to two circular gauges, each displaying a green circle with a percentage value (25%). The date is 01/19/2024, 19:34:40, Fri, and a gear icon symbolizing the weather.

bar
Solar Power Production:Day | Day | Solar Power Production (%) | |---|---| | 1 | 0 | | 3 | 0 | | 5 | 0 | | 7 | 0 | | 9 | 0 | | 11 | 20 | | 13 | 40 | | 15 | 60 | | 17 | 80 | | 19 | 60 | | 21 | 40 | | 23 | 20 | 3000W 2000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000W 3000M CANCEL Day Month Year Total
bar
| Date Range | Value (2000Wh) | | ---------- | -------------- | | 05-10 | ~1200 | | 10-15 | ~1200 | | 15-20 | ~1200 | | 20-25 | ~1200 | | 25-30 | ~400 | | 30-35 | ~800 |System Solar Power: Year

bar
| Day | Value (KWh) | |-----|-------------| | 1 | ~5 | | 2 | ~10 | | 3 | ~15 | | 4 | ~20 | | 5 | ~25 | | 6 | ~80 | | 7 | ~85 | | 8 | ~110 | | 9 | ~115 | | 10 | ~110 | | 11 | ~5 | | 12 | ~5 |System Solar Power: Total

line
| Year | Total (KWh) | | ---- | ----------- | | 2016 | 0 | | 2018 | 1900 | | 2020 | 2000 | | 2022 | 0 | | 2024 | 0 | | 2026 | 0 | | 2028 | 0 | | 2030 | 0 | | 2032 | 0 | | 2034 | 0 | | 2036 | 0 | | 2038 | 0 | | 2040 | 0 | | 2042 | 0 | | 2044 | 0 | | 2046 | 0 | | 2048 | 0 |Solar power curve for daily, monthly, yearly and total can be roughly checked on the LCD, for more accuracy power generation, please check on the monitoring system. Click the up and down buttons below the LCD screen to view the power curves of different time periods. The operation of checking the grid power and load power is similar to the above operation.
5.4 System Setup Menu

flowchart
graph TD
A["Battery Setting"] --> B["System Work Mode"]
C["Basic Setting"] --> D["Grid Setting"]
E["Advanced Function"] --> F["Gen Port Use"]
G["Device Info."] --> H["Device Info"]
This is System Setup page.
5.5 Basic Setting Menu

Factory Reset: Reset all parameters of the inverter. Lock out all changes: Enable this menu for setting parameters that require locking and cannot be set up. Before performing a successful factory reset and locking the systems, to keep all changes you need to type in a password to enable the setting.

System selfchek: After ticking this item, it needs input the password.

- Click the down arrow on the left side of the "Basic Set1" page to enter the "Basic Set2" page;
- On the "Basic Set2" page, you can set the display language of the LCD screen as needed. Click the "UP" and "DOWN" buttons below the LCD screen to switch language options. The current available options are: English, German, Polish, Hungarian, Spanish, Czech, Ukrainian.
- After switching to the desired language, click on the check mark icon in the bottom right corner of the page to save the settings.
Note: If the current LCD screen does not have a Basic Set2 page, or if the language option on the Basic Set2 page does not include the language you need to set, please contact the after-sales support team to update the HMI firmware and language firmware package of the inverter. After the update is completed, follow the above steps to complete the setup.
5.6 Battery Setting Menu
Battery Setting
Batt Mode

Lithium

Use Batt V

No Batt
Batt Capacity
Max A Charge
Max A Discharge
0Ah
OA
A



Parallel bat1&bat2

Gen Force
Batt Capacity: Reserved.
Use Batt V: Use battery voltage for all battery related settings.
Max. A charge/discharge: Max battery charge/discharge current(0-30A for 5/6kW model, 0-37A for 8/10/12/15/20kW model, 0-50A for 25kW model).
For AGM and Flooded, we recommend Ah battery size x 20%= Charge/Discharge amps.
. For Lithium, we recommend Ah battery size x 50% = Charge/Discharge amps.
. For Gel, follow manufacturer's instructions.
No Batt: tick this item if no battery is connected to the system.
Parallel bat1&bat2: This parameter is not available for this model of inverter.
Gen Force: When the generator is connected, it is forced to start the generator without meeting other conditions.
Battery Setting

This is Grid Charge, you need select.

Start =30%: When battery SOC or voltage drop to this set value, inverter will start the generator connected to the grid port automatically to charge the battery.
A = 37A: maximum charging current when only use the power fed from the grid port of inverter as the power source, which means using the power of grid or the power of generator connected to the grid port.
Grid Charge: It's allowed to use power fed from the grid port, which includes grid or generator connected to the grid port, to charge the battery.
Grid Signal: When a generator is connected to the grid port of hybrid inverter, this 'Grid signal' can be used to control the dry contact to start or stop the generator.
This is Battery Setup page.

Start = 30%: Percent SOC below 30% system will AutoStart a connected generator to charge the battery bank.
A = 20A: The maximum charging current that the generator can support.
Gen Charge: Use the power of diesel generator to charge the battery.
Gen Signal: The normally open relay will close when the battery SOC or voltage drop to the set value of "Start".
Gen Max Run Time: It indicates the longest time Generator can run in one day, when time is up, the Generator will be turned off. 24H means that it does not shut down all the time.
Gen Down Time: It indicates the rest time of the Generator before the inverter start it again.

gauge
| Signal | Power (kW) | |--------|------------| | On | 0.00 | | Off grid | 0.00 | | Signal on | 0.14 | | Off grid | 0.00 |When the "GEN signal" is active, the generator icon will appear on the main screen of inverter LCD display.

Click the generator icon on the main screen, you can enter the 'Generator' detail page. The information contained on this page is as follows:
(1) How much power is using from generator;
(2) How much energy has used from generator in today or in total;
(3) The output voltage and power on each phase of generator.

When the "Lithium" mode is selected, the content on the "Batt Set 3" page is shown in the figure on the left.
Lithium Mode: This is the BMS communication protocol code which can be confirmed on the "Deye Approved Battery list" based on the battery model you are using.
Shutdown: Be valid in Off-grid mode, battery can discharge to this SOC, then the DC/AC inverter module of this inverter will be shut down and the solar power can only be used to charge the battery.
Low Batt : Be valid in On-grid mode, when the 'Grid charge' has been checked and the set target battery SOC on 'Time of Use' page isn't less than the "Low Batt" value, the battery SOC will remain above the value of "Low Batt".
Restart : Be valid in Off-grid mode, after the DC/AC inverter module of this inverter is shut down, the PV power can only be used to charge the battery. After the battery SOC has resumed to this "Restart" value, the DC/AC inverter module will restart to output AC power.

When the "Use Batt V" mode is selected, the content on the "Batt Set 3" page is shown in the figure on the left.
Float voltage: Battery full charge voltage. Shutdown : Be valid in Off-grid mode, battery can discharge to this voltage, then the DC/AC inverter module of this inverter will be shut down and the solar power can only be used to charge the battery.
Low Batt : Be valid in On-grid mode, when the 'Grid charge' has been checked and the set target battery voltage on 'Time of Use' page isn't less than the "Low Batt" value, the battery voltage will remain above the value of "Low Batt".
Restart : Be valid in Off-grid mode, after the DC/AC inverter module of this inverter is shut down, the PV power can only be used to charge the battery. After the battery voltage has resumed to this "Restart" value, the DC/AC inverter module will restart to output AC power.
Recommended battery settings
| Battery Type Absorption Stage Float Stage | Equalization Voltage (every 30 days 3hr) | ||
| Lithium Follow | its BMS voltage parameters | ||
5.7 System Work Mode Setup Menu

Work Mode
Selling First: This Mode allows hybrid inverter to sell back any excess power produced by the solar panels to the grid. If time of use is active, the battery energy also can be sold into grid.
The PV energy will be used to power the load and charge the battery, then the excess will flow to grid.
Power source priority for the load is as follows:
-
Solar Panels.
-
Batteries (when the actual battery SOC is higher than the target SOC).
-
Grid.
Max Solar Power: the maximum DC input power allowed.
Zero Export To Load: Hybrid inverter will only provide power to the backup load connected. The hybrid inverter will neither provide power to the home load nor sell power to grid, if the "solar sell" behind is not enabled. The built-in CT will detect power flowing back to the grid and will reduce the power of the inverter only to supply the backup load and charge the battery. Load consumption=Backup load.

flowchart
graph LR
A["Solar"] --> B["Battery"]
B --> C["Backup Load"]
C --> D["On-Grid Home Load"]
D --> E["Grid"]
Zero Export To CT: Hybrid inverter will not only provide power to the backup load connected but also give power to the home load connected. If PV power and battery power is insufficient, it will take grid energy as supplement. The hybrid inverter will not sell power to grid, if the "solar sell" behind is not enabled. In this mode, external CTs or smart meter must be installed. For the installation method of CTS or smart meter, please refer to the section 3.7. The external CTs or smart meter will detect power flowing back to the grid and will reduce the power of the inverter only to supply the backup load, home load and charge the battery. Load consumption=Backup load+home load.

flowchart
graph LR
A["Solar"] --> B["Battery"]
B --> C["GridBack"]
C --> D["CT"]
B --> E["Computer"]
E --> F["Home"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#cff,stroke:#333
style F fill:#ffc,stroke:#333

Note:
Customer can only use export limit control function by CT or meter.
Solar Sell: "Solar sell" is selectable for Zero export to load or Zero export to CT. When activating it, the surplus of the energy generated by the PV can be sold back to grid. When it is active, the energy generated by the PV array will first power the loads or charge the battery, and then export to grid.
Max. sell power: Maximum power allowed to flow to grid.
Zero-export Power: This parameter will ensure the zero-export by taking from the grid some small amount of energy that has been set with this value. It is recommended to set it as 20-100W to ensure the hybrid inverter won't feed power to grid.
Energy Pattern: Priority of PV power usage. When "Grid charge" is enabled, the default energy pattern is "Load First", this setting will be invalid.
Batt First: PV power is firstly used to charge the battery, and the excess power will be used to power the load. If PV power is insufficient, grid will make supplement for battery and load simultaneously.
Load First: PV power is firstly used to power the load, and the excess power will be used to charge the battery. If PV power is insufficient, Grid will provide power to load.
Grid Peak-shaving: when it is active, grid output power will be limited within the set value. If the grid peak-shaving power plus PV power plus battery power cannot meet the power consumption of the load after peak-shaving, the grid peak-shaving will be invalid, and the power taken from the grid can exceed this set value.
System Work Mode

Battery Setting

System Work Mode

Time of use: it is used to program when to use grid or generator to charge the battery, and when to discharge the battery to power the load. Only tick "Time Of Use" then the follow items (Grid, charge, time, power etc.) will take effect.
Note: when in selling first mode and click time of use, the battery power can be sold into grid.
Grid Charge: uses the grid to charge the battery in the selected period of time.
Gen charge: utilize diesel generator to charge the battery in the selected period of time.
Time: real time, from 0:00 to 0:00 the next day.
Note: For more flexible and controllable use of batteries, it is recommended to enable the "Time Of Use" function. When the inverter is operating in on-grid mode and "Time Of Use" is not enabled, the inverter can charge normally, but only discharge to provide the inverter's self-consumption power, without discharging to power the loads.
Power: Max. discharge power of battery allowed.
Batt(V or SOC %): The target value of battery voltage or SOC during the current time period. If the actual SOC or voltage of the battery is lower than the target value, the battery needs to be charged. If there is a energy source like solar power or grid, the battery will be charged; If the actual SOC or voltage of the battery is higher than the target value, the battery can discharge, and when the solar power is not enough to power the load or the "Selling First" is enabled, the battery will discharge.
Assuming that at the end of the previous time period, the actual battery level reaches or approaches the target value of the previous time period.
For example
During 00:00-05:00,
if battery SOC is lower than 80%, it will use grid to charge the battery until battery SOC reaches 80%.
During 05:00-08:00,
if battery SOC is higher than 40%, hybrid inverter will discharge the battery until the SOC reaches 40%. At the same time, if battery SOC is lower than 40%, then grid will charge the battery SOC to 40%.
During 08:00-10:00,
if battery SOC is higher than 40%, hybrid inverter will discharge the battery until the SOC reaches 40%.
During 10:00-15:00,
If battery SOC is lower than 80%, hybrid inverter will charge the battery until the SOC reaches 80%. If the PV power is sufficient, the battery can be charged to 100%.
During 15:00-18:00,
when battery SOC is higher than 40%, hybrid inverter will discharge the battery until the SOC reaches 40%.
During 18:00-00:00,
when battery SOC is higher than 35%, hybrid inverter will discharge the battery until the SOC reaches 35%.
System Work Mode

It allows users to choose which day to execute the setting of "Time of Use".
For example, the inverter will execute the time of use page on Mon/Tue/Wed/Thu/Fri/Sat only.
5.8 Grid Setting Menu
5.8.1 Commissioning Procedure
If all physical connection is checked ok, please follow the steps below.
- Turn on AC circuit breaker.
- Turn on DC circuit breaker on PV strings and battery.
- Turn on circuit breaker on battery pack.
- Turn on DC switch on the inverter
- Check the inverter status by inverter indicators and battery status by battery indicators.
5.8.2 Grid Standard Selection

Grid Mode:
General Standard、UL1741 & IEEE1547、CPUC RULE21、SRD-UL-1741、CEI_0_21_Internal、EN50549_CZ-PPDS(>16A)、Australia_A、Australia_B、Australia_C、AS4777_NewZealand、VDE4105、OVE-Directive R25、EN50549_CZ_PPDS_L16A、NRS097、G98、G99、EN50549_1_Norway_133V、EN50549_1_Norway_230V、Japan_200VAC_3P3W、CEI_0_21_External、CEI_0_21_Areti、Japan_400VAC_3P3W、Japan_415VAC_3P4W、EN50549_1_Switzerland。Please follow the local grid code and then choose the corresponding grid standard. Grid level: there're several voltage levels for the inverter output voltage when it is in off-grid mode. LN:220V/LL:380V(AC), LN:230V/LL:400V(AC).
IT system: If the grid system is IT system, then please enable this option. All the live lines of IT system are insulated from ground, and the neutral point of the IT system is grounded through high impedance or not grounded (as shown in the following figure).

Rz: Large resistance ground resistor. Or the system doesn't have Neutral line
For The Australian Market:
For compliance with AS/NZS 4777.2:2020 please select from
- Australia A - Australia B - Australia C - New Zealand
Please contact your local grid operator for which option to select
Note: By selecting Australia A, Australia B or Australia C the power quality response mode and grid protection settings will be reset to their default values for Australia RegionA, B, C respectively.

Default volt-watt settings for different regions are shown in the following table:
| RegionDefault value | V_W1 | V_W2V_W1-ch | V_W2-ch | ||
| Australia A | Voltage | 253V | 207V | 260V | 215V |
| Inverter maximum active power output level(P) % of S_rated | 100% | 20% | 20% | 100% | |
| Australia B | Voltage | 250V | 195V | 260V | 215V |
| Inverter maximum active power output level(P) % of S_rated | 100% | 0% | 20% | 100% | |
| Australia C | Voltage | 253V | 207V | 260V | 215V |
| Inverter maximum active power output level(P) % of S_rated | 100% | 20% | 20% | 100% | |
| New Zealand | Voltage | 242V | 216V | 250V | 224V |
| Inverter maximum active power output level(P) % of S_rated | 100% | 20% | 20% | 100% | |
Default volt-var settings for different regions are shown in the following table:
| RegionDefault value | V_v_1 | V_v_3V_v_2 | V_v_4 | ||
| Australia A | Voltage | 207V | 220V | 240V | 258V |
| Inverter maximum active power output level(P) % of S_rated | 44%supplying | 0% | 0% | 60%absorbing | |
| Australia B | Voltage | 205V | 220V | 235V | 255V |
| Inverter maximum active power output level(P) % of S_rated | 30%supplying | 0% | 0% | 40%supplying | |
| Australia C | Voltage | 215V | 230V | 240V | 255V |
| Inverter maximum active power output level(P) % of S_rated | 44%supplying | 0% | 0% | 60%supplying | |
| New Zealand | Voltage | 207V | 220V | 235V | 244V |
| Inverter maximum active power output level(P) % of S_rated | 60%supplying | 0% | 0% | 60%supplying | |
Grid Setting/Connect

Normal connect: The allowed grid voltage/frequency range when the inverter operates normally.
Normal Ramp rate: It is the startup power ramp.
Reconnect after trip: The allowed grid voltage
/frequency range for the inverter connects the grid after the inverter trip from the grid.
Reconnect Ramp rate: It is the reconnection power ramp.
Reconnection time: The waiting time for the inverter connects the grid again after tripping.
PF: Power factor, which is the ratio of active power to apparent power in AC circuits and can be used to adjust the output active power and reactive power of inverter.
Grid Setting/IP Protection

HV1: Level 1 overvoltage protection point;
① HV2: Level 2 overvoltage protection point; ② 0.10s—Trip time. HV3: Level 3 overvoltage protection point.
LV1: Level 1 undervoltage protection point;
LV2: Level 2 undervoltage protection point;
LV3: Level 3 undervoltage protection point.
HF1: Level 1 over frequency protection point;
HF2: Level 2 over frequency protection point;
HF3: Level 3 over frequency protection point.
LF1: Level 1 under frequency protection point;
LF2: Level 2 under frequency protection point;
LF3: Level 3 under frequency protection point.
Grid Setting/F(W)

F(W): It's used to adjust the output active power of inverter according to the grid frequency.
Droop F: percentage of nominal power per Hz For example, "Start freq F=50.2Hz, Stop freq F=51.5, Droop F=40%PE/Hz" when the grid frequency reaches 51.2Hz, the inverter will decrease its active power at Droop F of 40%. And then when grid system frequency is less than 50.1Hz, the inverter will stop decreasing output power.
For the detailed setup values, please follow the local grid code.

V(W): It is used to adjust the inverter's active power according to the set grid voltage. V(Q): It is used to adjust the inverter's reactive power according to the set grid voltage. These two functions are used to adjust inverter's output power (active power and reactive power) when grid voltage changes.
Lock-in/Pn 5%: When the inverter active power is less than 5% rated power, the V(Q) mode will not take effect. Lock-out/Pn 20%: If the inverter active power is increasing from 5% to 20% rated power, the V(Q) mode will take effect again.
For example: V2=110%, P2=80%. When the grid voltage reaches 110% of the rated grid voltage, inverter will reduce its active power output to 80% of the rated power. For example: V1=94%, Q1=44%. When the grid voltage reaches 94% of the rated grid voltage, inverter will output reactive power that accounts for 44% of the rated power. For the detailed setup values, please follow the local grid code.

P(Q): It is used to adjust the output reactive power of inverter according to the set active power. P(PF): It is used to adjust the PF of inverter according to the set active power. For the detailed setup values, please follow the local grid code. Lock-in/Pn 50%: When the output active power of inverter is less than 50% of inverter's rated power, it won't enter the P(PF) mode. Lock-out/Pn 50%: When the output active power of inverter is higher than 50% of inverter's rated power, it will enter the P(PF) mode. Note : only when the grid voltage is equal to or higher than 1.05 times of the rated grid voltage, then the P(PF) mode will take effect.

Reserved: This function is reserved. It is not recommended.

After setting grid parameters, please select "Lock out all changes" and enter password. If the engineer does not know the password, please contact your distributor.
5.8.3 Grid Parameter Check
After steps above, customers can see firmware version on main page grid parameters in grid settings on LCD.
5.9 Generator Port Use Setup Menu
GEN PORT USE

GEN PORT USE

GEN PORT USE

Generator input rated power: allowed Max. power from diesel generator.
GEN connect to grid input: connect the diesel generator to the grid input port.
Smart Load Output: Use the GEN port as an AC output port, and the load connected to this port can be controlled on/off by the hybrid inverter.
e.g. ON: 100%, OFF: 95%: When the battery bank SOC reaches 100%, Smart Load Port will switch on automatically and power the load connected. When the battery bank SOC < 95%, the Smart Load Port will switch off automatically.
Smart Load OFF Batt
- Battery SOC or voltage at which the Smart load will switch off.
Smart Load ON Batt
- Battery SOC or voltage at which the Smart load will switch on.
On Grid always on: When "on Grid always on" is checked, the smart load port will always keep switching on if hybrid inverter is operating in on-grid mode.
Micro Inv Input: Use the GEN port as an AC couple input port, which can be connected with micro-inverter or other Grid-Tied inverter.
* Micro Inv Input OFF: When the battery SOC or voltage rise to this set value and the hybrid inverter is operating in off-grid mode, the frequency of GEN port of hybrid inverter will be raised to 'AC Couple Frz High' to trip the Grid-tied inverter. It's invalid in on-grid mode.
*Micro Inv Input ON: When the battery SOC or voltage drops below this set value, the relay on GEN port of hybrid inverter will be switched on, then the Grid-Tied inverter will generate power and feed into hybrid inverter.
AC Couple Frz High: If choosing "Micro Inv input", as the battery SOC reaches gradually setting value (OFF), during the process, the microinverter output power will decrease linear. When the battery SOC equals to the setting value (OFF), the system frequency will become the setting value (AC couple Frz high) and the Microinverter will stop working.
MI export to Grid cutoff: Stop exporting power produced by the microinverter or Grid-Tied inverter to the grid.
*Note: Micro Inv Input OFF and On is valid for some certain FW version only.
5.10 Advanced Function Setup Menu

Solar Arc Fault ON: This function is only applicable to the US market and customized customers.
System selfcheck: Disable, this is only for factory.
Gen Peak-shaving: Limit the maximum output power of the generator to the set rated power on "GEN PORT USE" page, the rest of power consumption will be provided by inverter to ensure that the generator will not overload.
DRM: Demand response mode, receive external commands for active power scheduling and reactive power scheduling.
Backup Delay: When the grid cuts off, the inverter will output power after the set time.
For example, backup delay: 600s. the inverter will give output power after 600s when the grid cuts off.
Note: for some old FW version, this function is not available.
Signal island mode: If "Signal island mode" is checked and When inverter is in off-grid mode, the relay on the Neutral line of load port will switch on, then the N line of load port will bind to ground.

Asymmetric phase feeding: When the loads connected to the Load port have an unbalanced distribution on the three phases and the inverter is working in on-grid mode, enabling this function will ensure an equal power absorption from the three phases of grid.

Parallel: Enable this function when several same model hybrid inverters are connecting in parallel.
Master: Select any hybrid inverter in the parallel system as the master inverter, and the master inverter needs to manage the working mode of the parallel system.
Slave: Set the other inverters managed by the master inverter as slave inverter.
Modbus SN: The Modbus address of each inverter, should be different.
Ex_Meter For CT: when using zero-export to CT mode, the hybrid inverter can select EX_Meter For CT function and use the different meters.e.g.CHNT and Eastron.
5.11 Device Info Menu
Device Info.

This page show Inverter ID, Firmware version and alarm codes.
HMI: LCD version
MAIN: Control board FW version
6. Mode
Mode I:Basic

flowchart
graph LR
A["Solar"] --> B["Battery"]
B --> C["Grid"]
D["AC cable"] --> E["DC cable"]
E --> F["COM cable"]
G["Backup Load On-Grid Home Load"] --> H["Computer"]
I["CT"] --> J["Grid"]
Mode II: With Generator

flowchart
graph TD
Solar["Solar"] -->|AC cable DC cable| Battery["Battery"]
Battery -->|AC cable DC cable| Generator["Generator"]
Generator -->|AC cable DC cable| Grid["Grid"]
Generator -->|AC cable DC cable| On-GridHome["On-Grid Home Load"]
On-GridHome --> BackupLoad["Backup Load"]
BackupLoad -->|AC cable DC cable| Battery
On-GridHome -->|AC cable DC cable| Grid
Grid -->|AC cable DC cable| Grid
Note: Generator and Grid can't power the inverter in the same time, when the inverter is operating in on-grid mode, the relay on the GEN port of inverter will always be open.
Mode III: With Smart-Load

flowchart
graph TD
A["Solar"] --> B["AC cable DC cable"]
C["Battery"] --> B
B --> D["Backup Load"]
D --> E["On-Grid Home Load"]
E --> F["Grid"]
F --> G["CT"]
G --> H["Smart Load"]
H --> I["Grid"]
Mode IV: AC Couple

flowchart
graph TD
Solar["Solar"] --> Battery["Battery"]
Battery --> OnGridInverter["On-Grid Inverter"]
OnGridInverter --> Grid["Grid"]
Grid --> CT["CT"]
OnGridInverter --> BackupLoad["Backup Load On-Grid Home Load"]
BackupLoad --> Grid
AC_Cable["AC cable DC cable"] --> Grid

The 1st priority power of the system is always the PV power, then 2nd and 3rd priority power will be the battery bank or grid according to the settings. The last power backup will be the Generator if it is available.
7. Warranty
As to Warranty terms, please refer to 《General Warranty Agreement - DEYE》.
Under the guidance of our company, customers return our products so that our company can provide service of maintenance or replacement of products of the same value. Customers need to pay the necessary freight and other related costs. Any replacement or repair of the product will cover the remaining warranty period of the product. If any part of the product or product is replaced by the company itself during the warranty period, all rights and interests of the replacement product or component belong to the company.
Factory warranty does not include damage due to the following reasons:
- Damage during transportation of equipment;
- Damage caused by incorrect installation or commissioning;
- Damage caused by failure to comply with operation instructions, installation instructions or maintenance instructions;
- Damage caused by attempts to modify, alter or repair products;
- Damage caused by incorrect use or operation;
- Damage caused by insufficient ventilation of equipment;
- Damage caused by failure to comply with applicable safety standards or regulations;
- Damage caused by natural disasters or force majeure (e.g. floods, lightning, overvoltage, storms, fires, etc.)
In addition, normal wear or any other failure will not affect the basic operation of the product. Any external scratches, stains or natural mechanical wear does not represent a defect in the product.
8. Troubleshooting
Perform troubleshooting according to the solutions in the table below. Contact the after-sales service if these methods do not work.
Collect the information below before contacting the after-sales service, so that the problems can be solved quickly.
- Inverter information like serial number, firmware version, installation date, fault time, fault frequency, etc.
- Installation environment, including weather conditions, whether the PV modules are sheltered or shadowed, etc. It is recommended to provide some photos and videos to assist in analyzing the problem.
• Utility grid situation.
| Error code | Description Solutions | |
| W01 Reserved | ||
| W02 FAN_IN_Warn | 1. Check the operating status of the fan.2. If the fan is running abnormally, open the cover of the inverter to check the connection of the fan. | |
| W03 | Grid_phase_warn | 1. Check the phase sequence connection of the power grid.2. Try to change the grid type, 0, 240/120.3. If there is still no solution to check the wiring at the grid end. |
| W04 | Meter_offline_warn | Meter communication failureCheck whether the meter has successful communication and whether the wiring is normal. |
| W05 | CT_WRONG_direction_warn | Check whether the arrow on CT's case point to the inverter or not , and check if the installation location of CTs are correct. |
| CT_Notconnect_warnW06 | Check whether the wires of CTs are connected correctly or not. | |
| FAN_OUT1_WarnW07 | Check whether the FAN are connected correctly and operating normally. | |
| FAN_OUT2_WarnW08 | Check whether the FAN are connected correctly and operating normally. | |
| FAN_OUT3_WarnW09 | Check whether the FAN are connected correctly and operating normally. | |
| VW_activateW10 | 1. Measure whether the grid port voltage is too high.2. Check whether the AC cable is too thin to carry current. | |
| Battery_comm_warnW31 | Abnormal battery communication1. Check whether the BMS connection is stable.2. Check whether the BMS data is abnormal. | |
| Parallel_comm_warnW32 | Unstable parallel communication1. Check the connection of the parallel communication line.Please do not wind the parallel communication line with other cables.2. Check whether the parallel dip switch is on. | |
| F01 DC_Inversed_Failure | Check the PV input polarity. | |
| F02 DC Insulation_Failure | Check whether the PV is grounded, secondly, check whether the impedance of the PV to the ground is normal. | |
| F03 GFDI_Failure | 1. Check whether the PV modules are grounded.2. Check whether the impedance of the PV to the ground is normal, whether there is leakage current. | |
| Error code | Description | Solutions |
| F04 GFD | _Ground_Failure Check whether the PV is grounded. | |
| F05 EEPROM_Read_Failure Restart the inverter 3 times and restore the factory settings. | ||
| F06 EEPROM_Write_Failure | Restart the inverter 3 times and restore the factory settings | |
| F07 DCDC1_START_Failure | The BUS voltage can’t be reached by PV or battery.1. Switch off the DC switches and restart the inverter. | |
| F08 DCDC2_START_Failure | The BUS voltage can’t be reached by PV or battery.1. Switch off the DC switches and restart the inverter. | |
| F09 IGBT_Failure Restart the inverter 3 times and restore the factory settings. | ||
| F10 AuxPowerBoard_Failure | First check whether the inverter switch is open.Restart the inverter 3 times and restore the factory settings. | |
| F11 AC_MainContactor_Failure Restart the inverter 3 times and restore the factory settings. | ||
| F12 AC_SlaveContactor_Failure Restart the inverter 3 times and restore the factory settings. | ||
| F13 Working_Mode_Change | When the grid type and frequency have changed it will report F13.When the battery mode has been changed to "No battery" mode, it will report F13.For some old FW version, it will report F13 when the system's work mode has been changed.Generally, this error will disappear automatically.If it remains the same, turn off DC and AC switches for one EEPROM_Write_Failure minute, then turn on the DC and AC switches. | |
| F14 DC_OverCurr_Failure Restart the inverter 3 times and restore the factory settings. | ||
| F15 AC_OverCurr_SW_Failure | AC side over current faultPlease check whether the backup load power and common load power are within the range.Restart and check whether it is normal. | |
| F16 GFC_Failure | Leakage current faultCheck the PV side cable ground connection.Restart the system 2-3 times. | |
| F17 Tz_PV_OverCurr_Fault | Check the PV connection and whether the PV is unstable.Restart the inverter 3 times. | |
| F18 Tz_AC_OverCurr_Fault | AC side over current faultPlease check whether the backup load power and commonload power are within the range.Restart and check whether it is normal. | |
| F19 Tz_Integ_Fault Restart the inverter | 3 times and restore the factory settings. | |
| Error code | Description Solutions | |
| F20 Tz_Dc_OverCurr_Fault | DC side over current fault1. Check PV module connection and battery connection;2. When in the off-grid mode, starting the inverter under a high power load may report F20. Please reduce the load power connected.3. If it remains the same, turn off DC and AC switches for one minute, then turn on the DC and AC switches. | |
| F21 Tz_HV_Overcurr_Fault | BUS over current1. Check the PV input current and battery current setting.2. Restart the system 2~3 times. | |
| F22 | Tz_EmergStop_Fault | Remotely shutdownIt means the inverter is remotely controlled. |
| F23 Tz_GFCI_OC_Fault | Leakage current fault1. Check PV side cable ground connection.2. Restart the system 2~3 times. | |
| F24 DC Insulation_Fault | PV isolation resistance is too low1. Check the connection of PV panels and inverter is firm and correct.2. Check whether the PE cable of inverter is connected to ground. | |
| F25 DC Feedback_Fault Restart the inverter 3 times and restore the factory settings. | ||
| F26 Bus Unbalance_Fault | 1. Please wait for a while and check whether it is normal.2. When the load power of 3 phases has a big different, it will report the F26.3. When there's DC leakage current, it will report F26.4. Restart the system 2~3 times. | |
| F27 DC Insulation_Fault Restart the inverter 3 times and restore the factory settings. | ||
| F28 DC Over_M1_Fault Restart the inverter 3 times and restore the factory settings. | ||
| F29 | Parallel_Comm_Fault | 1. When inverters are connected in parallel, check the parallel communication cable connection and hybrid inverter communication address setting.2. During the parallel system startup period, inverters will report F29. But when all inverters are in ON status, it will disappear automatically. |
| F30 AC MainContactor_Fault | Restart the inverter 3 times and restore the factory settings. | |
| F31 AC SlaveContactor_Fault | 1. Check whether the grid orientation is correct,2. Restart the inverter 3 times and restore the factory settings | |
| F32 DC Over_M2_Fault | Restart the inverter 3 times and restore the factory settings. | |
| F33 AC OverCurr_Fault | 1. Check whether the grid current is too large.2. Restart the inverter 3 times and restore the factory settings. | |
| F34 AC Overload_Fault | Check the backup load connection, make sure it is within the allowed power range. | |
| F35 AC_ | NoUtility_Fault | Check the grid voltage and frequency, whether the connection of the power grid is normal. |
| F36 Reserved | ||
| F37 Reserved | ||
| F38 Reserved | ||
| F39 INT_ | AC_OverCurr_Fault Inverter AC | overcurrent, restart the inverter. |
| F40 INT_ | DC_OverCurr_Fault Inverter DC | overcurrent, restart the inverter. |
| F41 Parallel_system_Stop | Check the hybrid inverter work status. If there is at least one hybrid inverter shutdown, all hybrid inverters will report F41 fault. | |
| F42 | Parallel_Version_Fault | 1. Check whether the inverter version is consistent.2. Please contact us to upgrade the software version. |
| F43 Reserved | ||
| F44 Reserved | ||
| F45 AC_UV_OverVolt_Fault | Grid voltage out of range1. Check the voltage is in the range of specification or not.2. Check whether AC cables are firmly and correctly connected. | |
| F46 AC_UV_UnderVolt_Fault | Grid voltage out of range1. Check the voltage is in the range of specification or not.2. Check whether AC cables are firmly and correctly connected. | |
| F47 | AC_OverFreq_Fault | Grid frequency out of range1. Check whether the frequency is in the range of the specification or not.2. Check whether AC cables are firmly and correctly connected. |
| F48 AC_UnderFreq_Fault | Grid frequency out of range1. Check whether the frequency is in the range of the specification or not.2. Check whether AC cables are firmly and correctly connected. | |
| F49 | AC_U_GridCurr_DcHigh_Fault | Restart the inverter 3 times and restore the factory settings. |
| F50 | AC_V_GridCurr_DcHigh_Fault | Restart the inverter 3 times and restore the factory settings. |
| F51 Battery_Temp_High_Fault | Check wether the temperature data of BMS is too high. | |
| F52 DC_VoltHigh_Fault | BUS voltage is too high1. Check whether battery voltage is too high.2. check the PV input voltage, make sure it is within the allowed range. | |
| F53 DC_VoltLow_Fault | BUS voltage is too low1. Check whether battery voltage is too low.2. If the battery voltage is too low, use PV or grid to charge the battery. | |
| F54 BAT2_VoltHigh_Fault | 1. Check the battery 2 terminal voltage is high.2. Restart the inverter 2 times and restore the factory settings. | |
| F55 BAT1_VoltHigh_Fault | 1. Check the battery 1 terminal voltage is high.2. Restart the inverter 2 times and restore the factory settings. | |
| F56 BAT1_VoltLow_Fault | 1. Check the battery 1 terminal voltage is low.2. Restart the inverter 2 times and restore the factory settings. | |
| F57 BAT2_VoltLow_Fault | 1. Check the battery 2 terminal voltage is low;2. Restart the inverter 2 times and restore the factory settings. | |
| F58 Battery_Comm_Lose | 1. It means that the communication between the hybrid inverter and the battery BMS is disconnected when "BMS_Err-Stop" is active.2. To avoid this error, disable "BMS_Err-Stop" item on the LCD. | |
| F59 Reserved | ||
| F60 GEN_FAULT | Check whether the voltage and frequency of the generator are normal, and then restart. | |
| F61 INVERTER_Manual_OFF | Check whether the switch of the inverter is turned on, restart the inverter, and restore the factory settings. | |
| F62 | DRMs_Stop | Check the DRM function is active or not. |
| F63 ARC_Fault | 1. ARC fault detection is only for US market.2. Check PV module cable connection and clear the fault. | |
| F64 | Heatsink_HighTemp_Fault | Heat sink temperature is too high1. Check whether the working environment temperature is too high.2. Turn off the inverter for 10 minutes and restart. |
Chart 8-1 Fault information
- Datasheet
| Model | SUN-5K-SG01HP3-AU-AM2 | SUN-6K-SG01HP3-AU-AM2 | SUN-8K-SG01HP3-AU-AM2 | SUN-10K-SG01HP3-AU-AM2 |
| Battery Input Data | ||||
| Battery Type | Lithium-ion | |||
| Battery Voltage Range(V) | 160-700 | |||
| Max. Charging Current(A) | 30 | 37 | ||
| Max. Discharging Current(A) | 30 | 37 | ||
| Charging Strategy for Li-ion Battery | Self-adaption to BMS | |||
| Number of Battery Input 1 | ||||
| PV String Input Data | ||||
| Max. PV Input Power(W) | 7500 | 9000 | 12000 | 15000 |
| Max. PV Input Voltage (V) | 1000 | |||
| Start-up Voltage(V) | 180 | |||
| PV Input Voltage Range(V) | 180-1000 | |||
| MPPT Voltage Range(V) | 150-850 | |||
| Full Load MPPT Voltage Range(V) | 195-850 | 195-850 | 260-850 | 325-850 |
| Rated PV Input Voltage (V) | 600 | |||
| Max. Operating PV Input Current(A) | 20+20 | |||
| Max. Input Short-Circuit Current(A) | 30+30 | |||
| No. of MPP Trackers/No. of Strings MPP Tracker | 2/1+1 | |||
| Max. Inverter Backfeed Current To the Array | 0 | |||
| AC Input/Output Data | ||||
| Rated AC Input/Output Active Power(W) | 5000 | 6000 | 8000 | 10000 |
| Max. AC Input/Output Apparent Power(VA) | 5000 | 6000 | 8000 | 10000 |
| Peak Power (off-grid)(W) | 1.5 time of rated power, 10 S | |||
| Rated AC Input/Output Current(A) | 7.3 | 8.7 | 11.6 | 14.5 |
| Max. AC Input/Output Current(A) | 7.3 | 8.7 | 11.6 | 14.5 |
| Max. Three-phase Unbalanced Output Current(A) | 13 | 13 | 18 | 22 |
| Max. Continuous AC Passthrough (grid to load)(A) | 40 | |||
| Max. Output Fault Current (A) | 17.4 23.21 | 4.6 29 | ||
| Max. Output Overcurrent Protection (A) | 78 | |||
| Rated Input/Output Voltage/Range(V) | 230/400V 240/415V 0.85Un-1.1Un | |||
| Grid Connection Form | 3L+N+PE | |||
| Rated Input/Output Grid Frequency/Range | 50Hz/45Hz-55Hz | |||
| Power Factor Adjustment Range | 0.8 leading to 0.8 lagging | |||
| Total Current Harmonic Distortion THDi | <3% (of nominal power) | |||
| <0.5% InDC Injection Current | ||||
| Efficiency | ||||
| Max. Efficiency | 97.60% | |||
| 97.00%Euro Efficiency | ||||
| MPPT Efficiency | >99% | |||
| Equipment Protection | ||||
| DC Polarity Reverse Connection Protection | Yes | |||
| AC Output Overcurrent Protection | Yes | |||
| YesAC Output Overvoltage Protection | ||||
| YesAC Output Short Circuit Protection | ||||
| Thermal Protection Yes | ||||
| DC Terminal Insulation Impedance Monitoring | Yes | |||
| YesDC Component Monitoring | ||||
| YesGround Fault Current Monitoring | ||||
| Power Network Monitoring | Yes | |||
| Island Protection Monitoring | Yes | |||
| Earth Fault Detection | Yes | |||
| DC Input Switch | Yes | |||
| Overvoltage Load Drop Protection | Yes | |||
| Residual Current (RCD) Detection | Yes | |||
| Anti-islanding Protection Yes(Active Frequency Shift) | ||||
| Surge Protection Level | TYPE II(DC), TYPE II(AC) | |||
| Interface | ||||
| LCD+LEDDisplay | ||||
| Communication Interface | RS232, RS485, CAN | |||
| Monitor Mode | GPRS/WIFI/Bluetooth/4G/LAN (optional) | |||
| PV Connection VP-D4 | ||||
| General Data | ||||
| Operating Temperature Range | -40 to +60°C, >45°C Derating | |||
| Permissible Ambient Humidity | 0-100% | |||
| Permissible Altitude | 2000m | |||
| Noise | ≤ 55 dB | |||
| Ingress Protection(IP) Rating | IP 65 | |||
| Inverter Topology | Non-Isolated | |||
| Over Voltage Category | OVC II(DC), OVC III(AC) | |||
| Cabinet size(W*H*D) [mm] | 408W×638H×237D (Excluding connectors and brackets) | |||
| Weight(kg) | 30.5 | |||
| Installation Style Wall-mounted | ||||
| Warranty | 10 Years | |||
| Type of Cooling | Intelligent Air CoolingNatura | |||
| Grid Regulation | AS/NZS 4777.2 | |||
| Safety EMC/Standard | IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1, IEC/EN 62109-2 | |||
| Model | SUN-12K-SG01HP3-AU-AM2 | SUN-15K-SG01HP3-AU-AM2 | SUN-20K-SG01HP3-AU-AM2 | SUN-25K-SG01HP3-AU-AM2 |
| Battery Input Data | ||||
| Battery Type | Lithium-ion | |||
| Battery Voltage Range(V) | 160-700 | |||
| Max. Charging Current(A) | 37 | 50 | ||
| Max. Discharging Current(A) | 37 | 50 | ||
| Charging Strategy for Li-ion Battery | Self-adaption to BMS | |||
| Number of Battery Input 1 | ||||
| PV String Input Data | ||||
| Max. PV Input Power(W) | 18000 | 22500 | 30000 | 37500 |
| Max. PV Input Voltage (V) | 1000 | |||
| Start-up Voltage(V) | 180 | |||
| PV Input Voltage Range(V) | 180-1000 | |||
| MPPT Voltage Range(V) | 150-850 | |||
| Full Load MPPT Voltage Range(V) | 340-850 | 420-850 | 500-850 | 625-850 |
| Rated PV Input Voltage (V) | 600 700 | |||
| Max. Operating PV Input Current(A) | 26+20 | 26+26 | ||
| Max. Input Short-Circuit Current(A) | 39+30 | 39+39 | ||
| No. of MPP Trackers/No. of Strings MPP Tracker | 2/2+22/2+1 | |||
| Max. Inverter Backfeed Current To the Array | 0 | |||
| AC Input/Output Data | ||||
| Rated AC Input/Output Active Power(W) | 12000 | 15000 | 20000 | 25000 |
| Max. AC Input/Output Apparent Power(VA) | 12000 | 15000 | 20000 | 25000 |
| Peak Power (off-grid)(W) | 1.5 time of rated power, 10 S | |||
| Rated AC Input/Output Current(A) | 17.4 | 21.8 | 29.0 | 36.3 |
| Max. AC Input/Output Current(A) | 17.4 | 21.8 | 29.0 | 36.3 |
| Max. Three-phase Unbalanced Output Current(A) | 25 | 30 | 35 | 41.7 |
| Max. Continuous AC Passthrough (grid to load)(A) | 80 | |||
| Max. Output Fault Current (A) | 34.8 72.6 | 43.6 | 58 | |
| Max. Output Overcurrent Protection (A) | 78 | 114 | 137 | |
| Rated Input/Output Voltage/Range(V) | 230/400V 240/415V 0.85Un-1.1Un | |||
| Grid Connection Form | 3L+N+PE | |||
| Rated Input/Output Grid Frequency/Range | 50Hz/45Hz-55Hz | |||
| Power Factor Adjustment Range | 0.8 leading to 0.8 lagging | |||
| Total Current Harmonic Distortion THDi | <3% (of nominal power) | |||
| <0.5% InDC Injection Current | ||||
| Efficiency | ||||
| Max. Efficiency | 97.60% | |||
| 97.00%Euro Efficiency | ||||
| MPPT Efficiency | >99% | |||
| Equipment Protection | ||||
| DC Polarity Reverse Connection Protection | Yes | |||
| AC Output Overcurrent Protection | Yes | |||
| YesAC Output Overvoltage Protection | ||||
| YesAC Output Short Circuit Protection | ||||
| Thermal Protection Yes | ||||
| DC Terminal Insulation Impedance Monitoring | Yes | |||
| YesDC Component Monitoring | ||||
| YesGround Fault Current Monitoring | ||||
| Power Network Monitoring | Yes | |||
| Island Protection Monitoring | Yes | |||
| Earth Fault Detection | Yes | |||
| DC Input Switch | Yes | |||
| Overvoltage Load Drop Protection | Yes | |||
| Residual Current (RCD) Detection | Yes | |||
| Anti-islanding Protection Yes(Active Frequency Shift) | ||||
| Surge Protection Level | TYPE II(DC), TYPE II(AC) | |||
| Interface | ||||
| LCD+LEDDisplay | ||||
| Communication Interface | RS232, RS485, CAN | |||
| Monitor Mode | GPRS/WIFI/Bluetooth/4G/LAN (optional) | |||
| PV Connection VP-D4 | ||||
| General Data | ||||
| Operating Temperature Range | -40 to +60°C, >45°C Derating | |||
| Permissible Ambient Humidity | 0-100% | |||
| Permissible Altitude | 2000m | |||
| Noise | ≤ 55 dB | |||
| Ingress Protection(IP) Rating | IP 65 | |||
| Inverter Topology | Non-Isolated | |||
| Over Voltage Category | OVC II(DC), OVC III(AC) | |||
| Cabinet size(W*H*D) [mm] | 408W×638H×237D (Excluding connectors and brackets) | |||
| Weight(kg) | 30.5 | |||
| Installation Style Wall-mounted | ||||
| Warranty | 10 Years | |||
| Type of Cooling | Intelligent Air Cooling | |||
| Grid Regulation | AS/NZS 4777.2 | |||
| Safety EMC/Standard | IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1, IEC/EN 62109-2 | |||
10. Package and transport inverter
Usually placed inverter in the packing box with tape sealing, if the inverter cannot reoccupy, you can choose a cheap carton for packaging. Carton requirements must meet the size of the inverter and can support inverter machine overall weight.
Series frequency converter in the process of moving, please note: handle with care, do not touch the inverter, put as flat as possible.
11. Disposing of the inverter
Do not dispose of inverter together with household waste. Please accordance with the disposal regulations for electronic waste which apply at the installation site at that time. Ensure that the old unit and, where applicable, any accessories are disposed of in a proper manner.
12. Appendix I
Definition of RJ45 Ports
| No. | Color | BMS1 | BMS2 | Meter | RS485 | DRM |
| 1 | Orange&White | 485_B | 485_B | 485_B | 485_B | DRM1/5 |
| 2 | Orange | 485_A | 485_A | 485_A | 485_A | DRM2/6 |
| 3 | Green&White | GND_485 | GND_485 | GND_COM | GND_485 | DRM3/7 |
| 4 | Blue | CAN-H1 | CAN-H2 | 485_B | — | DRM4/8 |
| 5 | Blue&White | CAN-L1 | CAN-L2 | 485_A | — | REF-GEN/0 |
| 6 | Green | GND_485 | GND_485 | GND_COM | GND_485 | GND_LCD |
| 7 | Brown&White | 485_A | 485_A | — | 485_A | NetJ1_7 |
| 8 | Brown | 485_B | 485_B | — | 485_B | NetJ1_7 |

RS232
| No. | WIFI/RS232 |
| 1 | |
| 2 | TX |
| 3 | RX |
| 4 | |
| 5 | D-GND |
| 6 | |
| 7 | |
| 8 | |
| 9 | 12Vdc |

This RS232 port is used to connect the datalogger
13. Appendix II
- Split Core Current Transformer (CT) dimension: (mm)
- Secondary output cable length is 4m.





NINGBO DEYE INVERTER TECHNOLOGY CO., LTD.
Add.: No.26 South YongJiang Road, Daqi, Beilun, NingBo, China.
Tel.: +86 (0) 574 8622 8957
Fax.: +86 (0) 574 8622 8852
E-mail: service@deye.com.cn
Web.: www.deyeinverter.com






