Happy Ride Folding Pet Ramp - Pet ramp PETSAFE - Free user manual and instructions

Product Type	Foldable Pet Ramp
Brand	PetSafe
Model	Happy Ride Folding Pet Ramp (62321, 62462)
Intended Use	Assisting pets (dogs, cats) to climb into vehicles or onto elevated surfaces
Material	Plastic (body) with rubber feet and non-slip tread
Foldable Design	Bi-fold (folds in half) with safety locking strap
Weight Capacity	Up to 150 lbs (estimated)
Approximate Dimensions (Unfolded)	72" L x 18" W x 2" H (estimated)
Approximate Dimensions (Folded)	36" L x 18" W x 4" H (estimated)
Approximate Weight	10 lbs (estimated)
Non-Slip Surface	Yes, textured tread material
Rubber Feet	Four rubber feet for stable placement
Safety Latch	Yes, locking strap to secure when folded
Warranty	1-year limited manufacturer’s warranty
Cleaning Instructions	Clean plastic with household cleaner; tread with mild detergent and brush or water jet
Maintenance	Generally maintenance-free; inspect for damage before each use
Safety Notes	Not for human use; do not exceed load capacity; use on stable surface only
Included Accessories	Safety locking strap (integrated)

Frequently Asked Questions - Happy Ride Folding Pet Ramp PETSAFE

How do I unfold the ramp?

Unhook the safety latch on the side of the ramp and unfold it flat. Ensure the ramp is fully extended before use.

How do I get my dog to use the ramp?

Start with the ramp flat on the ground and offer treats to encourage your dog to walk across. Gradually raise the ramp to the desired height, using praise and treats. Patience is key.

What is the weight capacity of the ramp?

The ramp is designed for pets. Do not exceed the rated load capacity (estimated 150 lbs). Exceeding may cause injury or damage.

Can I use the ramp on uneven surfaces?

Ensure all four rubber feet rest firmly on a stable, level surface. Unstable placement could cause the ramp to shift during use.

How do I clean the ramp?

Clean plastic parts with a standard household cleaner. For the tread, use mild detergent and a stiff brush or a strong jet of water.

What is the warranty?

The PetSafe Happy Ride Folding Pet Ramp comes with a 1-year limited manufacturer's warranty against defects in materials and workmanship.

Can humans stand on the ramp?

No. The ramp is for pet use only. Standing on it or using it for carrying items while the vehicle is in motion is prohibited and voids the warranty.

How do I store the ramp?

Fold the ramp, engage the safety locking strap, and store in a dry, secure place out of reach of children.

Is the ramp suitable for cats?

Yes, the ramp is designed for pets such as dogs and cats. Use positive reinforcement to train your cat as well.

What should I do if the ramp seems damaged?

Inspect the ramp for defects or damage before each use. If any part is damaged or worn, replace the product immediately. Contact PetSafe customer service for assistance.

USER MANUAL Happy Ride Folding Pet Ramp PETSAFE

Black and white photo of a dog sitting inside a car cab, no visible text or symbols

Happy Ride™ FOLDING DOG RAMP

1

Line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

2

Illustration of a white dog standing on a blue ramp (no text or symbols)

Unhook the safety latch and unfold the ramp.

Start with the ramp flat on the ground and offer treats to encourage your dog to walk across. Don't worry if your dog hesitates at first. We all need a little reassurance sometimes!

Let's give your buddy a leg up on adventure.

Illustration of a white dog climbing a blue slide (no text or symbols)

Set up the ramp on your vehicle with all four rubber feet resting on a stable surface. Offer treats to gently encourage your dog to practice walking up and down.

With a little patience and lots of praise, your dog will soon be happy using the ramp on his own!

Let us help!

For questions or additional tips:

[phone]

petsafe.com

1-Year Warranty

©2019 Radio Systems Corporation

Models: 62321, 62462 | PE400-2269

For important safety information, please see the customer care guide.

live happy together™

SOLVIT™

PRODUCTS

UltraLite Bi-fold Pet Ramp

Care & Use Guide

Thank you for purchasing the durable, easy-to-use UltraLite Bi-fold Pet Ramp from SOLVIT Products. With proper care, your Pet Ramp should provide years of trouble-free service.

The Pet Ramp should come packaged with the safety locking strap engaged (on side of ramp, see image). To disengage, pull on the finger tab which will remove the bulb end from the opposite ramp piece.

To use the Pet Ramp, simply unfold into a straight shape, set the angled, upper end (with the “Solvit” logo) on the surface to which the pet is trying to climb (car, couch, etc.), and set the angled, lower surface on the ground. When finished, simply fold the ramp into the closed position, engage the safety locking strap, and stow in a convenient place.

Line drawing of a mechanical component with a lever mechanism (no text or symbols)

It is important to make sure the rubber feet on the upper and lower ends of the ramp are resting firmly on a stable surface (car bumper, sidewalk, etc.) before using. If the rubber feet are not in contact, the ramp could shift during use.

Please note when the safety locking strap is not engaged, it is possible for the ramp to swing open unintentionally. Always engage the locking strap when the ramp is not in use.

CAUTION: The SOLVIT Pet Ramp is designed for use only by pets such as dogs, cats, and small animals. It is not intended to carry humans or heavy loads. Using the Ramp in this way voids the warranty and creates an unsafe situation! Please follow this guideline strictly.

Training: Many pets will begin using the Pet Ramp with no hesitation. If your pet is unsure at first, lay the Ramp flat on the ground and allow your pet to become comfortable walking on it before using it in an inclined position. It also helps to hold your pet by the collar and offer reassuring praise and/or treats as your pet gains confidence using the Ramp. For vehicle use, command your pet to stay inside the vehicle until the Ramp is deployed, then walk your pet down safely.

Cleaning & Maintenance: If the plastic parts of the Pet Ramp become dirty, simply clean with any standard household cleaner. The tread material can be cleaned with mild detergent and a stiff brush, or a strong jet of water. The Ramp should be maintenance-free. If a problem occurs, please contact Customer Service below.

Warranty: The Pet Ramp is warranted to be free from defects in materials or workmanship for a period of one (1) year from date of purchase.

PetSafe®

Let us help!

Welcome!

We are devoted to making sure you and your pet have what you need to live happy together™. If you have any questions or need extra support, don't hesitate to reach out by visiting our website or giving us a call.

Hereinafter Radio Systems Corporation and any other affiliate or brand of Radio Systems Corporation may be referred to collectively as "We" or "Us".

Warranty

This product has the benefit of a limited one-year manufacturer's warranty. Complete details of the warranty applicable to this product and its terms can be found online and/or are available by contacting your local Customer Care Center.

United States/Canada - Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

CAUTION

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your dog.

NOTICE

NOTICE, use whenever the situation does not relate to personal injury, but may result in property or product damage.

Happy Ride™ products: Seat Belt Tether, Safety Harnesses, Dog Barriers, Pet Seats, Seat Covers, Car Dog Beds, Cargo Area Liner and Dog Zipline

WARNING

• To avoid distractions while driving, please read all instructions thoroughly and ensure the product is correctly installed and your pet is settled before operating your vehicle.
• If your pet is a chewer, check periodically to make sure the product has not been damaged by your pet. Replace product if damaged.
• Only attach the product to vehicle's original manufacturer (OEM) installed parts. Examples are a seat belt tab, head rest, or rear-passenger handles.
  • These products are for pets only. Never use them for children.
• Do not place a restrained pet in the front seat of a vehicle with a passenger air bag unless the air bag is turned off. DEATH or SERIOUS INJURY can occur. The back seat is the safest place for your pet.
• A harness is recommended rather than a collar for safely securing pets in your vehicle. Collars are not suitable for automotive restraint and could allow the pet to launch into the cabin of a vehicle during quick stops or collision.

CAUTION

• Pets should not be left unattended in vehicle at any time. Do not ever leave your dog in a car in the sun or in warm weather. This can very quickly lead to heat stroke or other life-threatening situations.
• Replace this product if it is ever involved in an accident.
• Radio Systems Corporation is not responsible for injuries suffered by pets as a result of improper adjustment of straps or vehicle accidents.

Happy Ride™ products: Bench and Hammock Seat Covers

CAUTION

- It is recommended that these seat covers should be used in the back seat of the vehicle for better safety to your pet.

Happy Ride™ product: Cargo Area Liner

CAUTION

• Always make sure the floor of the vehicle is dry before installing the cargo area liner.

Happy Ride™ products: Dog Barriers

CAUTION

- The mesh barrier is attached to a coiled metal frame which might "pop open" when removed from the pouch. Remove carefully in an open area.

Happy Ride™ products: Ramps and Hitch Steps

WARNING

• Read and understand all instructions. Failure to follow all instructions may result in serious injury or property damage.
• Do not allow other persons to operate or assemble the product until they have read the quick start guide and have developed a thorough understanding of how it works.
  • Always be aware of your environment and ensure that the product is used in a safe and responsible manner.
• Do not exceed the rated load capacity. Exceeding the load limit will void the product warranty and could cause injury to the pet or pet owner.

• Do not stand on or ride on or use the product in any way while the vehicle is in motion.

• Do not use product as a platform to carry items (coolers, camp stoves, luggage, bicycles, etc.) while the vehicle is in motion.

• Use product on a stable level surface.
• Inspect product for defects or damage before each use.
  • Use as a pet product ONLY!

CAUTION

• Check for damaged parts before each use. Carefully check that the product will operate properly and perform its intended function. Replace damaged or worn parts immediately. Never operate the product with a damaged part.
• Store the product when it is not in use. Store it in a dry, secure place out of the reach of children. Inspect the product for good working condition prior to storage and before re-use.
• If assembling or folding or unfolding the product, do not insert hands anywhere there is a potential for pinching or crushing.

CAUTION

• Never leave the product unattended with a pet present.
• Inspect the product after each use and clean as needed. Make sure dirt, oil, grease, or debris is not present on the product that could cause the pet to slip or be injured in a fall.

NOTICE

- Do not modify this product in any way. Unauthorized modification may impair the function and/or safety and could affect the life of the product. There are specific applications for which the product was designed.

Happy Ride™ product: Hitch Steps

WARNING

• Be advised that back up sensors could be obstructed by the product. Make sure there is a clear line of sight before backing up the vehicle.
• Do not use product as a towing device.
  • After maneuvering the product into place to use of store, make sure the locating pin is locked and in place.

Terms and Limitation of Liability

1. Terms of Use

The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.

2. Proper Use

Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.

3. No Unlawful or Prohibited Use

This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.

4. Limitation of Liability

In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.

5. Modification of Terms and Conditions

Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Questions?

[phone]

petsafe.com

live happy together.

PetSafe®

Radio Systems Corporation

10427 PetSafe Way, Knoxville, TN 37932 USA

[phone]

©2019 Radio Systems Corporation.

PE401-077/1