Retractor SM Network - Network accessory Extron - Free user manual and instructions

Product Type	Cable Retraction Module for TeamWork Collaboration Systems
Brand	Extron
Model	Retractor SM Network
Compatible Cable Interfaces	HDMI, DisplayPort to HDMI, Mini DisplayPort to HDMI, VGA
Cable Extension Length	Up to 3 ft (90 cm)
Pigtail Length	6 ft (1.8 m) for under-table connection
Supported Video Resolutions	Up to 1920x1200, including 1080p/60 Deep Color and 2K
Share Button Functionality	Lights up when source is switched to main display
Retraction Method	Push-button release; cable is held at user-defined length
Mounting Orientations	Horizontal, vertical, angular
Compatible Enclosures	Cable Cubby Series/2, TMK 120 R Under Table Mount Kit
Required Mounting Kits	Retractor SM Cable Cubby Mount (Triple or Quad) or Horizontal Bracket Kit
Filler Module	Required for unused slots; includes blank and pass-through plates
Power Source	None; mechanical retraction, no external power needed
Safety Precautions	Controlled retraction to prevent injury; keep hands clear
Adjustability	Pulley tension and retraction speed (coarse and fine adjustment)
Warranty Period	3 years from date of purchase
Color	Black

Frequently Asked Questions - Retractor SM Network Extron

How do I extend the cable?

Grip the connector and pull the cable to the desired length. There is no need to press the release button while extending. The cable locks automatically when you stop pulling.

How do I retract the cable?

Disconnect the cable from the device, then press and hold the cable release button. When the Share button is fully seated against the release assembly, release the button. The cable retracts smoothly.

How can I adjust the retraction speed?

Use the speed control knob on the retractor. For coarse adjustment, turn the knob in quarter-turn increments. For fine adjustment, turn it one click at a time. Test after each adjustment.

What cable types are available for the Retractor SM?

The Retractor SM is available with HDMI (male to male), DisplayPort to HDMI, Mini DisplayPort to HDMI, and VGA (male to male) cables.

What video resolutions does it support?

It supports resolutions up to 1920x1200, including 1080p/60 Deep Color and 2K for computer and video signals.

Can I mount the retractor horizontally?

Yes, horizontal mounting is recommended for maximum legroom and protection. You will need the optional Horizontal Mounting Bracket Kit.

What mounting accessories do I need for installation?

Depending on your enclosure, you may need a Retractor SM Cable Cubby Mount - Triple or Quad for Cable Cubby enclosures, or a Horizontal Mounting Bracket for under-table mounting. Filler modules are required for unused slots.

Does the retractor require external power?

No, the retractor is purely mechanical and does not require any external power source. Cable retraction is spring-driven.

How do I maintain the retractor?

Periodically check the pulley system tension and retraction speed. Adjust the thumbwheel nut for tension and the speed control knob for speed as needed. Keep the area under the table clear of obstructions.

What is the warranty period for the Retractor SM?

Extron provides a 3-year warranty against defects in materials and workmanship from the date of purchase.

USER MANUAL Retractor SM Network Extron

TeamWork "Show Me" Cable Retraction Modules

Black electronic device with attached cable and connector, no visible text or symbols

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.

ATTENTION: This symbol, △when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

DANGER:

CAUTION: Risk of minor personal injury.

NOTE: A note draws attention to important information.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

NOTE: For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide” on the Extron website.

Copyright

© 2015 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks ^(SM) , and trademarks ^(TM) are the property of RGB Systems, Inc. or Extron Electronics:

Registered Trademarks ^(8)

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, Global Configurator, GlobalViewer, Hideaway, Inline, IP Intercom, IP Link, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, Pure3, Quantum, SoundField, SpeedMount, SpeedSwitch, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems

Registered Service Mark ^(SM) : S3 Service Support Solutions

Trademarks ^(TM)

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), DTP, eLink, EQIP, FastBite, FlexOS, FOX, FOXBOX, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, NetPA, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, WebShare, XTRA, ZipCaddy, ZipClip

Contents

Introduction ...... 1

About this User Guide .... 1

About the Retractor SM Module .... 1

Features....1

Getting Started .... 3

Planning 3

Determine Under-table Clearances .... 4

Retractor SM Cable Cubby 1200/1400

Mounting 5

Retractor SM Cable Cubby 500/700

Mounting 6

Pigtails....6

Prepare the Retractors 7

Installation 8

Retractor SM installation Overview ....8

Cable Cubby 1200 and Cable Cubby 1400

Enclosures....9

Retractor SM Cable Cubby Mount – Quad ..... 9

Retractor SM Cable Cubby Mount – Triple....10

Cable Cubby 1400 11

Cable Cubby 500 and Cable Cubby 700

Enclosures....12

Retractor SM Filler Module 13

Horizontal Mounting Bracket 14

Locking Screw....15

Connect the Cables....15

Initial Adjustments....16

Operation 17

Extend a Cable 17

Retract a Cable 17

Maintenance and Adjustments....18

Pulley System Adjustment 18

Speed Control 20

Speed Control Coarse Adjustment.... 20

Speed Control Fine Adjustment 20

Reference Information ......21

Retractor SM Part Numbers 21

Optional Accessories....21

Introduction

• About this User Guide
• About the Retractor SM Module
- Features

About this User Guide

This guide provides instructions and information for an experienced technician to install, adjust, and operate the Extron Retractor SM "Show Me" Cable Retraction Modules for HDMI, DisplayPort, and VGA in an Extron TeamWork Collaboration System and in compatible Cable Cubby Series/2 enclosures.

In this guide, the terms "system", and "retraction system" are used to refer to the TeamWork "Show Me" Cable Retraction Modules for HDMI, DisplayPort, and VGA in a TeamWork enclosure. The term "retractor", "retractor module", and "module" refer to an individual retractor in the system. Where differences in preparation, installation, operation, or maintenance occur, they are called out.

About the Retractor SM Module

The TeamWork "Show Me" Cable Retraction Module is a cable retracting device installed into, but not limited to, Extron Electronics TeamWork "Show Me" systems. The cable retraction system can be mounted into all current TeamWork enclosures.

The module allows extended cables to be retracted back into the enclosure for storage without force or gravity. It also prevents cables from tangling underneath the table as commonly seen with traditional gravity-fed systems. The retractor is a compact multi-pulley assembly that provides a smooth consistent return motion with the push of a button.

Each retractor comes pre-loaded with Extron tested and approved cable, optimized for the specific cable diameter and flexibility. The Retractor SM allows up to three feet of cable to be extended from the top of the enclosure and provides up to six feet of pigtail for connection of devices under the table.

Features

• Provides the user interface for digital or analog signals in a TeamWork collaboration system
• Convenient, easy to install cable retraction system designed for use with most Cable Cubby Series/2 cable access enclosures
  • Also works with TMK 120 R Under Table Mount Kit
• Simple. intuitive operation: Extend – Connect – Share
• "Share" button lights as it switches the connected source to the main presentation display
• Cables extend up to three feet (90 cm) — Also provides 6 feet (1.8 m) of pigtail for connecting to other AV products located beneath the mounting surface.

- Holds cable securely in place at a user-defined length

- Simple push-button release retracts cable into Cable Cubby enclosure after use.

- Adjustable cable retraction speed for smooth operation in horizontal or vertical mounting orientations — Cable extension and retraction mechanisms operate independently for greater reliability and longer cable life.

- Engineered for long life and reliability in high-utilization environments.

- Retractor SM HDMI —

• Male to male HDMI cable with 3-conductor pigtail for contact closure and tally
• Supports computer and video signals up to 1920x1200, including 1080p/60 Deep Color and 2K
- Ultra-flexible cable conforms to HDMI High Speed cable specifications

- Retractor SM DP-HDMI and Retractor SM MDP-HDMI —

• DisplayPort or Mini DisplayPort male to HDMI male cables with 3-conductor pigtail for contact closure and tally
• Provides connectivity between a dual-mode DisplayPort enabled source and an HDMI switcher
  • Supports computer and video signals up to 1920x1200, including 1080p/60 Deep Color and 2K

- Retractor SM VGA —

• Male to male VGA cable with 3-conductor pigtail for contact closure and tally
• Supports analog computer-video signals up to 1920x1200 and 1080p/60

- Retractor SM Filler Module fills unused spaces in Retractor SM Cable Cubby Mounts — Includes a Blank Cover Plate and Cable Pass-through Plate that accommodates audio, network, or USB cables to support Retractor SM modules

Getting Started

In this section the following topics are covered:

• Planning
  • Determine Under-table Clearances
  • Prepare the Retractors

Planning

Retractor SM modules can be mounted in a horizontal, vertical, or angular orientation depending upon under-table clearance and accessibility.

Horizontal mounting is recommended to provide maximum legroom and to protect the Retractors against accidental damage.

Vertical mounting is used where insufficient under-table space exists for horizontal mounting or where under-table access is limited.

Angular mounting is used where insufficient under-table space exists for horizontal mounting and tabletop to floor clearance prevents vertical mounting. The enclosure has additional mounting holes that enable mounting at a fixed angle between vertical and horizontal.

• For horizontal mounting, a Retractor SM Horizontal Bracket Kit is required.
• A Retractor SM Filler Module is required to occupy unused Retractor space.
• For Cable Cubby 1200 and Cable Cubby 1400 enclosures, a Retractor SM Cable Cubby Mount - Triple or Retractor SM Cable Cubby Mount - Quad kit is required.
• For Cable Cubby 500 and Cable Cubby 700 enclosures, a Retractor SM Mount - Triple kit is required.

Mounting kits, the bracket kit, the filler module, and accessories are available at www.extron.com (see Optional Accessories on page 21).

For new installations, to determine the best location for the enclosure, keep in mind the under-table space required for the retraction system. See the enclosure installation guide to mount the enclosure.

NOTE: Before starting an installation, determine if additional hardware is needed.

Determine Under-table Clearances

Follow the installation instructions provided in your TeamWork and Cable Cubby Series/2 enclosure user guide to determine a suitable mounting location.

The diagrams that follow show the space required for a Retractor SM module installation in a compatible enclosure.

NOTES:

• To prevent objects from impeding cable retraction, ensure the exposed cable clears nearby obstructions.
• Excess cabling may cause clearance issues. Use zip ties to secure under-table cabling to prevent accidental contact or entanglement with users.

The Retractor SM module is mounted from below the enclosure.

Horizontal Mounting: Be certain the Horizontal Mounting Bracket can be fastened under the table or on a table support without bending the pulley system or forcing it from perpendicular with the enclosure.

Figure 1. Retractor SM Module, Horizontal Mounting

Vertical Mounting: Ensure the Retractor SM modules hang freely without touching the floor and are not obstructed by anything under the table. The standard system requires approximately 28 inches (70 cm) from the top of the furniture to clear the floor.

Angular Mounting: Angular mounting is necessary where the enclosure size and installation location makes the Retractor SM modules too long for vertical mounting and there is not adequate under-table clearance for horizontal mounting. An additional mounting hole allows installation at an angle providing extra floor clearance (see the mounting diagrams on the next pages).

Retractor SM Cable Cubby 1200/1400 Mounting

The following diagrams indicate the required clearances under a table for proper Retractor SM installation and operation in a Cable Cubby 1200 enclosure. The side-to-side clearance dimensions are identical for the Cable Cubby 1400 enclosure.

Retractor SM Cable Cubby Mount - Quad

Figure 2. Cable Cubby 1200/1400 Quad Bracket Clearance

Retractor SM Cable Cubby Mount - Triple

The following diagrams indicate the required clearances under a table for proper Retractor SM installation and operation in a Cable Cubby 1200 enclosure. The front and rear clearance dimensions are identical for the Cable Cubby 1400 enclosure.

Figure 3. Cable Cubby 1200/1400 Triple Bracket Clearance

Retractor SM Cable Cubby 500/700 Mounting

The Cable Cubby 500 and Cable Cubby 700 enclosures require a Retractor SM Cable Cubby Mount - Triple for Retractor SM installation. Up to three retractors can be installed. Filler modules are required for unused retractor spaces.

Figure 4. Cable Cubby 500 Clearance

The Cable Cubby 700 enclosure is wider; however, the clearance dimensions for the Retractor SM from each side are the same.

Pigtails

For connections to devices under the table, the Retractor SM modules have 6 feet (1.8 m) of pigtail from the exit of the cable retainer as shown below.

Figure 5. Retractor SM Pigtail

Prepare the Retractors

The Retractor SM modules are delivered ready to mount vertically. No further modifications are required. Confirm proper tension adjustment using the cable tension adjustment instructions on the product label. If the "Share" button is not seated fully against the cable release assembly, confirm proper tension adjustment using the instructions on the product label.

To mount a Retractor SM horizontally or at an angle:

Figure 6. Retractor SM Horizontal Mounting

To mount the Retractor SM at an angled position for increased under-table clearance:

Figure 7. Retractor SM Angular Mounting

Installation

This section provides details of the retractor system installation, cable connection, and verification of operation.

• Retractor SM installation Overview
• Cable Cubby 1200 and Cable Cubby 1400 Enclosures
• Cable Cubby 500 and Cable Cubby 700 Enclosures
• Retractor SM Filler Module
• Horizontal Mounting Bracket
- Locking Screw
- Connect the Cables
- Initial Adjustments

By now you should be certain the Retractor SM modules have adequate under-table clearance for installation and that proper legroom is provided to avoid accidental contact with the system. You should have the required accessories for mounting the retraction system and to configure the enclosure (see Planning on page 3).

DANGER:

Retractor SM installation Overview

1. Follow the enclosure installation guide for new installations, or prepare an existing enclosure to mount the Retractor SM modules.
2. Refer to the bracket installation examples that follow, and install the Retractor SM modules.
3. For horizontal mounting, proceed to Horizontal Mounting Bracket on page 14.
4. For vertical and angular mounting, proceed to Locking Screw on page 15 for final installation details.
5. Connect Retractor SM cables to devices under the table.
6. Perform initial adjustments (see Initial Adjustments on page 16).

Cable Cubby 1200 and Cable Cubby 1400 Enclosures

To install a Retractor SM module in a Cable Cubby 1200 or Cable Cubby 1400 enclosure, a Cable Cubby Mount - Quad, or a Cable Cubby Mount - Triple is required.

Retractor SM Cable Cubby Mount - Quad

Each Quad Bracket can mount up to two Retractor SM modules on either side of a centrally located Power Module.

Figure 8. Retractor SM Mounting with Quad Bracket

Retractor SM Cable Cubby Mount - Triple

A Triple Bracket can mount up to three Retractor SM modules on either side of a Cable Cubby 1200 enclosure.

Figure 9. Retractor SM Mounting with Triple Bracket

Cable Cubby 1400

Up to six Retractor SM modules can be mounted in the Cable Cubby 1400 enclosure using the Triple Brackets. Up to eight Retractor SM modules can be installed using the Quad Brackets. The brackets install in the Cable Cubby 1400 the same as in a Cable Cubby 1200. When two Triple Brackets are installed, they must be mounted diagonally and opposite as shown below.

Technical line drawing of a mechanical device with articulated arms and mounting brackets (no text or symbols)

Figure 10. Multiple Retractor SM Mounted in Cable Cubby 1400

NOTE: Cable Cubby 1400 enclosures support vertical and angular mounting.

Cable Cubby 500 and Cable Cubby 700 Enclosures

The Retractor SM modules require a bracket for installation in a Cable Cubby 500 or Cable Cubby 700 enclosure. Each bracket installs up to three modules.

The enclosure must be installed and properly configured before beginning a Retractor SM module installation.

Figure 11. Cable Cubby 500/700 Enclosure Mounting

Retractor SM Filler Module

The Retractor SM Filler Module is required to occupy unused space in Retractor SM installations. The kit includes the filler module, a cable pass-through plate, hole plugs (for unused pass-through holes), a blank cover plate, and hardware for mounting the plates.

A blank cover plate or pass-through plate must be fastened to the Filler Module prior to it being installed in the enclosure.

Figure 12. Retractor SM Filler Module Installation

Retractor SM • Installation 13

Horizontal Mounting Bracket

With the Retractor SM modules installed in the enclosure, attach the Horizontal Bracket to the Retractor end caps using the included pin and clip.

Raise the Retractor SM modules with attached bracket to the desired mounting location.

NOTE: Be certain the system is perpendicular to the enclosure (see the Top View Diagram on page 11) to prevent binding of the pulley system.

Ensure the bracket is flush with the surface and trace a line around the bracket perimeter.

Lower the assembly and remove the horizontal bracket from the Retractor SM modules.

Position the bracket inside the lines drawn in step 3 and fasten with the supplied screws.

Raise the Retractor SM modules up into the installed bracket, run the pin through the bracket and end caps, and secure with the supplied clip.

See Locking Screw on page 15 for final installation details.

ATTENTION:

Figure 13. Horizontal Mounting Bracket Installation

Locking Screw

A locking screw on each Retractor SM and Retractor SM Filler Module prevents it from rotating on the enclosure mounting pin during operation. Tighten each locking screw to prevent movement of the module.

Figure 14. Locking Screw

NOTE: Do not overtighten. The locking screw only needs to be snug.

Connect the Cables

Connect the cables beneath the enclosure to the proper device.

Excess cabling may cause clearance issues. Use wire ties to secure under-table cabling to prevent accidental contact or entanglement with users.

Initial Adjustments

Once installed, proper Retractor operation must be verified and necessary adjustments performed.

CAUTION: Do not operate a Retractor until it is installed.

Confirm Proper Cable Extension

To extend a cable, grasp the connector and pull it from the Retractor to its full length.

Confirm Proper Cable Retraction

To retract a cable:

Figure 15. Confirm Cable Retraction

CAUTION: Use one hand to control the cable as it retracts. A cable allowed to retract too quickly and without control can cause possible injury to the user or damage the furniture surface, Cable Cubby, and nearby items.

• If the cable does not retract to suit your application, see the Speed Control section on page 20.
• When the Share button is seated against the cable release assembly, release the button and cable.
• If the Share button is not seated fully against the cable release assembly, confirm proper tension adjustment using the pulley system adjustment Pulley System Adjustment on page 18.

Operation

This section provides details of the retractor system operation.

• Extend a Cable
• Retract a Cable

Once installed and the initial adjustments are completed, the retractors are ready for operation.

CAUTION:

• Retraction should be a slow, controlled motion.
• Keep hands away from moving parts.

ATTENTION :

To connect a cable, grip it by the connector and pull enough cable from the retractor to connect to the device. There is no need to press the cable release button when extending a cable. When you stop pulling the cable, the cable release assembly fixes the length automatically.

Retract a Cable

1. Disconnect the cable from the device.
2. Press and hold the cable release button.
3. When the Share button is against the cable release assembly, release the button.

Maintenance and Adjustments

• Pulley System Adjustment
- Speed Control

ATTENTION:

Pulley System Adjustment

The tension on the cable that provides constant force during cable extension and retraction is maintained by proper adjustment of the pulley system. Too little tension and the cable will have slack or may slip out of the pulley tracks, and will not retract properly.

To Adjust the Pulley System:

1. Before beginning pulley system adjustments, ensure the cable routing around the pulley system is correct (see below) and the cable is completely retracted into the enclosure.

Figure 16. Cable Routing

1. Hold the cable to prevent movement.

Figure 17. Thumbwheel Nut

1. Turn the thumbwheel nut on the Speed Control counterclockwise to loosen it until the cable can be moved. Do not allow it complete freedom of movement.

Figure 18. Pulley System Adjustment

1. Adjust the cable (see figure 18) in and out to align the bottom pulley screw with the alignment port on the enclosure (see figure 19).

Figure 19. Pulley Alignment Port

1. Turn the thumbwheel nut clockwise to tighten it and secure the cable.

Speed Control

The Retractor SM module is delivered with the speed control adjusted for nominal operation in all mounting orientations (vertical, horizontal, and angular), however, speed control adjustment can be required in your application.

Figure 20. Speed Control

NOTES:

• Ensure the speed control knob remains fully seated, with the teeth of the knob engaged throughout adjustments.
• Retraction speed is affected by the installation orientation (vertical, horizontal, or angular). Always test speed adjustments with the Retractor in its installed position.

Speed Control Coarse Adjustment

The speed control adjusts the cable retraction speed. The coarse speed control adjustment allows coarse setting of the retraction speed.

Follow the steps below until the desired retraction speed is achieved.

To Decrease Retraction Speed

1 Rotate the speed control a quarter turn.
② Test the retraction speed after each quarter turn.
③ Repeat steps 1 and 2 until the desired retraction speed is reached.
4 See the "Speed Control Fine Adjustment" section.

To Increase Retraction Speed

Figure 21. Speed Control, Course Adjustment

Speed Control Fine Adjustment

In most cases, coarse adjustment is all that is required to reach the desired retraction speed. Further speed adjustment in smaller increments can also be necessary. See below for fine adjustment of the retraction speed.

To Decrease Retraction Speed

1 Turn the speed control a single "click".
② Test the retraction speed after each click.
3 Repeat steps 1 and 2 until the desired retraction speed is reached.

To Increase Retraction Speed

Figure 22. Speed Control, Fine Adjustment

Reference Information

• Retractor SM Part Numbers
• Optional Accessories

Retractor SM Part Numbers

Retractors are available in versions to support the TeamWork Collaboration systems. Each retractor provides cable that extends up to 3 feet (90 cm) from the enclosure.

See the website at www.extron.com for the complete line.

Optional Accessories

See the product page at www.extron.com for the complete line or Retractor SM accessories.

	Retractor SM, All Systems
	Retractor Filler Module
	Horizontal Mounting Bracket
	Retractor SM Mount - Quad for the Cable Cubby 1200/1400
	Retractor SM Mount - Triple for the Cable Cubby 1200/1400
	Retractor SM Mount - Triple for the Cable Cubby 500/700

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics

1230 South Lewis Street

Anaheim, CA 92805

U.S.A.

Japan:

Extron Electronics, Japan

Kyodo Building, 16 Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

Europe and Africa:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Asia:

Extron Asia Pte Ltd

135 Joo Seng Road, #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Middle East:

Extron Middle East

Dubai Airport Free Zone

F13, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876

Europe: 31.33.453.4040

Asia: 65.6383.4400

Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters+1.800.633.9876 (Inside USA/Canada Only)Extron USA - West Extron USA - East+1.714.491.1500 +1.919.850.1000+1.714.491.1517 FAX [phone] FAX

Extron Europe+800.3987.6673(Inside Europe Only)+31.33.453.4040+31.33.453.4050 FAX

Extron Asia+65.6383.4400+65.6383.4864 FAX

Extron Japan+81.3.3511.7656+81.3.3511.7656 FAX

Extron China+86.21.3760.1568+86.21.3760.1566 FAX

Extron Middle East+971.4.299.1800+971.4.299.1880 FAX

Extron Korea+82.2.3444.1571+82.2.3444.1575 FAX

Extron India1800.3070.3777(Inside India Only)+91.80.3055.3777+91.80.3055.3737 FAX