15A2 - Desktop computer ELO - Free user manual and instructions

Product Type	All-in-One Desktop Computer
Brand	Elo
Model	15A2
Display Size	15.6 inches
Display Type	LED-backlit LCD with projected capacitive touch
Touch Technology	Projected capacitive, 10-point multi-touch
Resolution	1920 x 1080 (Full HD)
Processor	Intel Celeron N3350 (dual-core, 1.1 GHz)
Memory	4 GB DDR3L SO-DIMM
Storage	64 GB eMMC
Operating System	Windows 10 IoT Enterprise (or Windows 10 Pro)
Connectivity	Wi-Fi 802.11ac, Bluetooth 4.2, Ethernet (RJ-45)
Ports	2 x USB 3.0, 2 x USB 2.0, 1 x HDMI-out, 1 x Audio combo jack
Power Supply	External AC adapter, 100-240V, 50/60Hz, 60W
Dimensions (W x H x D)	14.5 x 12.5 x 2.5 inches (368 x 318 x 64 mm)
Weight	6.2 lbs (2.8 kg)
Mounting	VESA 75 x 75 mm compatible
Cleaning	Wipe with soft, lint-free cloth; use mild soap if needed; avoid abrasive cleaners
Safety	Do not disassemble, avoid liquids, use only supplied power adapter
Spare Parts	AC adapter, stand, screen protectors available from Elo
Warranty	3 years limited warranty

Frequently Asked Questions - 15A2 ELO

How do I clean the touchscreen?

Use a soft, lint-free cloth slightly dampened with water or a mild soap solution. Avoid abrasive cleaners, ammonia, or alcohol. Gently wipe the screen in circular motions.

Can I upgrade the RAM?

Yes, the 15A2 has one SO-DIMM slot that supports DDR3L 204-pin RAM up to 8 GB. Access the slot by removing the back cover.

How do I connect to Wi-Fi?

In Windows, click the network icon in the system tray, select your Wi-Fi network, enter the password, and connect. Ensure the Wi-Fi adapter is enabled in Device Manager.

What operating system does the 15A2 run?

It comes with Windows 10 IoT Enterprise or Windows 10 Pro depending on the configuration.

Can I mount the desktop on a wall?

Yes, the back has VESA 75 x 75 mm mounting holes. Use a compatible VESA mount or arm (not included). Ensure the mount can support the weight (6.2 lbs).

How do I perform a factory reset?

Go to Settings > Update & Security > Recovery. Under 'Reset this PC', click 'Get started' and choose 'Remove everything'. Follow the on-screen instructions.

What are the display specifications?

The 15A2 has a 15.6-inch LED-backlit LCD with Full HD (1920x1080) resolution and projected capacitive touch supporting 10-point multi-touch.

How do I replace the AC adapter?

Unplug the old adapter from the wall and the computer. Purchase a replacement adapter (60W, 19V output, with the correct barrel plug) from Elo or an authorized reseller. Plug in the new adapter.

Is the computer fanless?

Yes, the 15A2 uses a fanless design for silent operation. It relies on passive cooling, so ensure proper ventilation around the device.

Where can I download drivers or the user manual?

Visit the Elo Support website at www.elotouch.com/support. Enter model 15A2 to find drivers, manuals, and software updates.

USER MANUAL 15A2 ELO

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Quick Installation Guide

Installing additional RAM for the 17A2/15A2

North America Eo Touch System 301 Contributor Drive Meno Park, DA 94025 www.alobouch.com

www.elotouch.com

Elo Technical Support Online self-help: www.sicltech.com/gewshag.co.uk Technical Support contacts in your region: www.sicltech.com/gewshag.co.uk

Europe Tel [phone] Fax [phone] [e-mail]

Asia-Pacific Tel: [phone] Fax: [phone] www.tps.co/p

For current Elo news, product updates and announcements, register to receive our TouchMonitor newsletter at www.elolouch.com/go/news

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Note: ●Always handle the component by its edges.

- Installer must be electrically grounded while performing installation steps.

Note on adding/removing memory modules:

Be careful, as improper installation or removal of a memory module can cause harmful damage to your touchcomputer. Only install memory modules that are compatible with your touchcomputer. The module packaged with this accessory kit meets the requirements for this touchcomputer.

Be careful when handling a memory module, as ESD can damage the module.

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Turn off power to the touchcomputer and unplug the power adapter from the unit.

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Turn touchcomputer upside down and take off the back cover insert

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Remove the four screws connecting the stand to the chassis. Once these screws are removed, the stand will come off. Then remove the four screws on the chassis.

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To remove an existing memory module, pull the two metal latches away from the modules until the module is released. The module should tilt up and then can be safely removed.

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Align the pins of the memory module with the connector at an angle and push it in until the pins are in place. Then push the memory module down until it clicks. If it clicks, then it means the module was installed successfully.

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Reinstall the four screws to close the chassis and then reinstall the stand using the screws removed in Step 3.

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Replace the back cover insert.

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Reconnect the power adapter and power on the touchcomputer. You may use the operating system to verify that the additional memory was installed properly.