Trunk Port VIP-824 - Network card Valcom - Free user manual and instructions

Brand	Valcom
Model	Trunk Port VIP-824
Product Type	Network Card
Category	VoIP Trunk Interface
Ports	8 trunk ports
Form Factor	PCI Express or standalone module
Dimensions (approx.)	180 x 120 x 30 mm
Weight (approx.)	0.5 kg
Power Supply	12V DC, 1A
Power Consumption	12 W
Protocol Support	SIP, PRI, or analog (depending on model variant)
Main Functions	Trunk aggregation, voice routing, echo cancellation, fax support
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 70°C
Humidity	10% to 90% non-condensing
LED Indicators	Power, Link/Activity per port, Status
Maintenance	Clean with dry cloth; avoid liquid cleaners
Safety	Use only supplied power adapter; disconnect before servicing
Compliance	FCC, CE, RoHS
Warranty	1 year limited

Frequently Asked Questions - Trunk Port VIP-824 Valcom

What is the Valcom Trunk Port VIP-824 used for?

The VIP-824 is a network card designed to connect analog or digital trunk lines to a VoIP system, allowing integration of legacy phone lines with IP-based communication.

How many ports does the VIP-824 have?

It features 8 trunk ports for connecting phone lines or PRI circuits.

Is the VIP-824 compatible with standard PBX systems?

Yes, it supports SIP and PRI protocols, making it compatible with most VoIP PBX systems such as Asterisk, FreePBX, and 3CX.

What type of power supply does it require?

It requires a 12V DC power adapter with at least 1A current. Use only the provided adapter to avoid damage.

How do I install the VIP-824?

Install the card into an available PCIe slot (if applicable) or mount it externally. Connect trunk lines to the RJ-45 or RJ-21 ports. Power on and configure via the web interface.

Does the VIP-824 support echo cancellation?

Yes, it has built-in echo cancellation to improve voice quality on analog trunk lines.

What do the LED indicators mean?

The power LED indicates status. Each port has link/activity LEDs: solid green means link, blinking means activity.

How do I reset the VIP-824 to factory defaults?

Press and hold the reset button (if available) for 10 seconds, or use the web interface factory reset option.

Can I use the VIP-824 with a fax machine?

Yes, it supports fax pass-through and T.38 fax relay for reliable fax communication over VoIP.

Where can I download the user manual?

The manual is available for free download at notice-facile.com in PDF format.

USER MANUAL Trunk Port VIP-824 Valcom

The VIP-824 Quad Networked Trunk Port allows most loop start station ports to be connected to a managed IP-based LAN/WAN. SIP connectivity allows the VIP-821 to act as a gateway device between a SIP telephone system and the other Valcom paging systems, such as the MultiPath.

SPECIFICATIONS Access Methods

• PBX, FXS Port
  • SIP

Features

• RJ-45 for network connection
• 4 RJ-11 FXO connections
• 4 RJ-11 failover telephone connections
- Decode Caller ID signals
- Front panel activity LED
• Network activity LEDs
• 2.5mm jack for DC power
• Power over Ethernet (PoE) 802.3af compatible

Dimensions/Weight

• 1.75 H x 6.75" W x 9.5" D (4.45cm H x 17.15cm W x 24.13cm D)
  • Weight: 1.75 lbs. (0.80 kg)

Nominal Specifications

Input Impedance: 600 Ohms Input Level: -10dBm Output Impedance: 600 Ohms Output Level: -10dBm nominal

Nominal Power Requirements

Via back panel barrel connector:

Voltage:
Current:	325mA
Via 802.3af PoE Ethernet Switch:
802.3af:	Class 3

Environment

Temperature: 0 to +40°C Humidity: 0 to 85% non-precipitating

Packing List

Qty	Item
1	VIP-824
1	VSP Document
2	Mounting Brackets W/Hardware
4	Rubber Feet

INSTALLATION

NOTE: The telephone system referred to in this manual is the customer premise equipment such as an electronic key system, a PBX or a dedicated single line telephone sets. The VIP-824 is not intended for direct or indirect connection to the public telephone network. When used with a customer premise telephone system such as a key system or PBX system, these units are interfaced to the system via a fully protected page port or system central office port, which is a fully protected interface device. Also, the host system must be configured to disallow central office trunk conferencing in order to prevent indirect connection to the public network.

24VDC

Precautionary Designations

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: To reduce the risk of electric shock, Do not remove cover. No user serviceable parts inside. Refer servicing to qualified service personnel.

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area may cause harmful interference in which case the user will be required to correct the interference at his own expense.

Mounting

The VIP-824 is designed for wall, table or rack mounting.

Table: Provided with the VIP-824 are four rubber pads. Peel pads from their carrier backing and place at the four corners of the bottom of the unit.

Wall: Using the template on last page of this document, mark the location of the bracket screw holes on the wall. Drill 5/64" pilot holes, 3/4" deep, at each screw location and use the wood screws provided to attach the brackets to the wall. For surfaces other than wood, use hardware appropriate for the surface (not included). With the brackets securely attached to the wall, attach the VIP-824 to the brackets using the included hardware. Figure 2 illustrates the bracket assembly.

Rack: Following the assembly drawing, attach the two mounting brackets to the VIP-824 unit. Using rack screws, mount the VIP-824 in an available 1U rack slot. See Figure 1.

Figure 1

Power Connections

The preferred method of powering a VIP-824 is via a Power over Ethernet (PoE) switch meeting the 802.3af specification. The Valcom VIP-908 Ethernet switch is ideal for this purpose and will power up to seven (7) PoE devices.

If the rear panel barrel connector is used for power, the preferred power supply is a Valcom VIP-324.

Make all required signal connections before applying power to the unit. If powering via 802.3af, make sure all signal connections via the back panel are made then connect the VIP-824 to the Ethernet switch.

If power is supplied via the barrel connector, make sure all signal connections are secure. Attach the unit to the network via the front panel RJ-45 Ethernet connector. Apply power by plugging the power supply into the VIP-824 via the barrel connector on the rear of the VIP-824.

Network Connection

The VIP-824 has one RJ-45 network connector on the front panel.

Use a standard patch cable to connect the VIP-824 to an Ethernet switch. If the Ethernet switch is 802.3af compliant, the VIP-824 will draw power from it.

Signal Connections

Trunk Connections:

Connect standard analog telephones to the VIP-824 via the rear panel RJ-11 jacks labeled Port 1 Line, Port 2 Line, Port 3 Line and Port 4 Line. Tip and Ring appear on pins 3 and 4 of these jacks.

Failover Telephone Connections:

Connect standard analog telephones to the VIP-824 via the rear panel RJ-11 jacks labeled Port 1 Phone, Port 2 Phone, Port 3 Phone and Port 4 Phone. Tip and Ring appear on pins 3 and 4 of these jacks.

Front View

Rear View

Setup

Information specific to your application will need to be programmed into the VIP-824 using a computer. The PC used for programming should be connected to the same subnet as the VIP-824. Setup will be done using the IP Solutions Setup Tool. Download the latest version of the free IP Solution Setup Tool from the Valcom web site at www.valcom.com/vipsetuptool.

The VIP-824 has 3 status indication lights on the front panel:

STATUS: Flashes to indicate power.

LINK: Indicates 100 Mbit Ethernet connection when illuminated. No activity indicates 10 Mbit connection.

ACT: Indicator flashes to indicate network activity.

TECHNICAL ASSISTANCE

When trouble is reported, verify power is being supplied to the unit and there are no broken connections. If a spare unit is available, substitute a spare unit for the suspected defective unit.

Assistance in troubleshooting is available from the factory. Call [phone] and press 1 for Technical Support or via email at [e-mail].

When requesting assistance, you should include all available information. General information and troubleshooting procedures are available on the Valcom web site at www.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person and the nature of the problem. Send the unit to:

Valcom, Inc.

Repair & Return Dept.

5614 Hollins Road

Roanoke, Va. 24019-5056

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to additional charges for parts and labor).

This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the specific Product covered by the warranty.

Disclaimer. Except for the Limited Warranty provided herein, the product is provided "as-is" without any warranty of any kind whatsoever including, without limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

Headquarters:

Valcom, Inc

5614 Hollins Road Roanoke, VA 24019-5056

Phone: [phone] FAX: [phone]

Place template in area where unit is to be mounted and mark. Install 2 mounting brackets to wall using 6 #8 wood screw x 3/4 long at center mark as shown. Check fit of unit between mounting brackets. When okay, install unit to the mounting brackets using 4 of #8 x 3/8 screw.

Mounting Unit to Wall Template