17A2 - Desktop computer ELO - Free user manual and instructions

Product Type	All-in-One Desktop Computer
Brand	Elo
Model	17A2
Screen Size	17 inches (typical)
Dimensions (Approx.)	420 x 330 x 60 mm
Weight (Approx.)	5 kg
Power Supply	100-240V AC, 50-60 Hz
Power Consumption	< 100W (typical)
Touch Technology	Elo TouchSystems (resistive or capacitive)
Biometric Reader	Integrated Fingerprint Reader (FPR)
Operating System Compatibility	Windows (drivers provided)
Main Ports	USB, VGA/DVI, Audio, Ethernet (typical)
Cleaning Instructions	Use a soft, lint-free cloth slightly dampened with water or mild cleaner. Do not spray directly onto the device.
Safety Precautions	Disconnect power before installation or cleaning. Ensure device is turned off when attaching peripherals.
Spare Parts Availability	Contact Elo Support or authorized distributors
Repair Service	Contact Elo Technical Support for service options
Manual Location	PDF available from notice-facile.com or Elo support
Driver Location	D:\Touch Monitor Peripherals\Fingerprint Reader\Fingerprint Reader 1729 17A2\Drivers\ (on TouchTools CD)
For TouchMonitor Models	ET1729L (separate peripheral)

Frequently Asked Questions - 17A2 ELO

How do I install the biometric fingerprint reader on my Elo 17A2?

Turn off power to the monitor and computer. Remove the back cover insert, unsecure the Biometric FPR door, place the FPR on the rear top side, secure with two screws, connect the cable to the accessory hub, replace cover, and turn on.

Where can I find the drivers for the Elo 17A2?

For touchcomputer models (ESY17A2, ESY15A2), the software is pre-installed. For the ET1729L touchmonitor, drivers are located at D:\Touch Monitor Peripherals\Fingerprint Reader\Fingerprint Reader 1729 17A2\Drivers\ on the TouchTools CD.

My fingerprint reader is not working. What should I do?

Ensure the device is properly connected to the accessory hub. Check that the driver is installed correctly. Verify that power was off during installation. Restart the computer and test again. If issues persist, contact Elo support.

Can I use the Elo 17A2 without the fingerprint reader?

Yes, the desktop computer functions normally even if the biometric reader is not installed or used. The reader is an optional enhancement.

What are the cleaning instructions for the Elo 17A2?

Use a soft, lint-free cloth slightly dampened with water or a mild cleaner. Do not spray liquids directly onto the device. Gently wipe the screen and casing. Avoid abrasive materials.

Is the Elo 17A2 compatible with Linux?

The manual and drivers are primarily for Windows. Linux compatibility may require community drivers or generic touchscreen drivers. Contact Elo support for more details.

How do I get technical support for my Elo 17A2?

Visit the Elo support website at www.elotouch.com or use online self-help at www.siccsch.com/vebeap.net. Regional contacts are available: Europe [phone], Asia-Pacific [phone], Latin America [phone].

What does the model ESY17A2 indicate?

ESY17A2 is likely a variant of the 17A2 desktop computer that includes pre-installed touch software. The manual notes that for ESY17A2 and ESY15A2, the peripheral software is already installed.

Can I upgrade the memory or storage on the Elo 17A2?

The manual does not provide specifications for upgrades. Typically, all-in-one desktops have limited user-accessible upgrades. Refer to the detailed service manual or contact Elo support.

Why is the fingerprint reader not recognized by Windows?

Make sure the driver is installed from the correct path (D:\Touch Monitor Peripherals\...). If the driver is missing, reinstall it. Also verify the connection to the accessory hub. Try a different USB port if available.

USER MANUAL 17A2 ELO

Note: For ESY17A2 and ESY15A2 touchcomputers, the software for the peripheral is already installed on the touchcomputer. For the ET1729L touchmonitor, refer to the following:

*For necessary drivers please refer to:

D:\Touch Monitor Peripherals\Fingerprint Reader\Fingerprint Reader 1729 17A2\Drivers\

Note: "D" refers to the drive in which the TouchTools CD is located.

Close-up of a black rectangular electronic component with a circular recess, enclosed in an orange circular frame (no text or symbols visible)

Quick Installation Guide

Installing the Biometric FPR for 1729/17A2/15A2

Caution: Before attaching the Biometric FPR to your monitor, make sure that power to the monitor and computer is off.

© 2008 Typo Electronics.

www.elotouch.com

301 Constitution Drive

Kenio Park, CA 94025

www.elclouth.com

Elp Technical Support

Online self-help

www.siccsch.com/vebeap.net

Technical Support contacts in your region:

www.malool.com/avocrissupport

Europe

Tel[phone]

Fax [phone]

[e-mail]

Asia-Pacific

Tel -01 (45) 478-2161

Fax +81 [45] 476-2180

www.cninfo.com

Latin America

Tel [phone]

Fax [phone]

www.cicci.com

elo

821107900402

Tyco Electronics

Our commitment. Your advantage

1

Turn off power to the unit and computer.

2

Turn unit upside down and take off the back cover insert

3

Unsecure the Biometric FPR door from the unit's top side.

4

Place the Biometric FPR onto the rear of the unit, along the unit's top side.

5

Secure the Biometric FPR to the unit using two screws from the Biometric FPR Kit.

6

Insert the connector of the cable accompanying the Biometric FPR into the mating connector on the accessory hub in the rear of the unit.

7

Replace the back cover insert.

8

Place the unit upright then turn on.