MLC Plus 84 - Contrôleur audiovisuel Extron - Free user manual and instructions
Find the device manual for free MLC Plus 84 Extron in PDF.
| Product Type | Audiovisual Controller |
| Model | MLC Plus 84 |
| Brand | Extron |
| Mounting | Wall mount (US single gang) |
| Dimensions (H x W x D) | 4.7 in (11.9 cm) x 2.6 in (6.6 cm) x 1.2 in (3.0 cm) |
| Weight | 0.5 lb (0.23 kg) |
| Power Supply | 12 V DC, 1 A external power supply or PoE (Power over Ethernet) |
| Power Consumption | 6 W maximum |
| Control Ports | 1 RS-232, 1 IR (emitter), 1 IR (receiver), 1 relay, 1 contact closure, 1 Flex I/O |
| Ethernet | 10/100Base-T, RJ-45 |
| Display Control | IR or RS-232 for display power and volume |
| Room Control | Lighting, screen, and shade control via relays/contact closures |
| Audio Features | Volume control via IR or RS-232; audio follow video (AFV) support |
| User Interface | Four programmable buttons with LED backlight |
| Configuration | Via Global Configurator software (PC-based) |
| Operating Temperature | 32 to 122 °F (0 to 50 °C) |
| Storage Temperature | -4 to 158 °F (-20 to 70 °C) |
| Humidity | 10% to 85% non-condensing |
| Compliance | UL, CE, FCC Class A |
| Warranty | 2 years parts and labor |
| Included Accessories | Mounting bracket, screws, power supply, IR emitter, RS-232 cable |
| Model Number | MLC Plus 84 |
Frequently Asked Questions - MLC Plus 84 Extron
User questions about MLC Plus 84 Extron
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Contrôleur audiovisuel in PDF format for free! Find your manual MLC Plus 84 - Extron and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. MLC Plus 84 by Extron.
USER MANUAL MLC Plus 84 Extron
Safety Instructions • English
WARNING: This symbol, ⚠, when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.
ATTENTION:
This symbol, ⚠, when used on the product, is intended
to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (@), registered service marks (TM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):
| Registered Trademarks (®) |
| Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and ZipClip |
| Registered Service Mark ^(SM) : S3 Service Support Solutions |
| Trademarks ^(TM) |
| AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector* 4K, WebShare, XTRA, and ZipCaddy |
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose of used batteries according to the instructions.
Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
CAUTION: Risk of minor personal injury.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1^B 51^W^C
[01]R000400300004000080000600 [02]35 [17] [03]
Esc X1 *X17 *X20 *X23 *X21 CE ←
NOTE: For commands and examples of computer or device responses mentioned in this guide, the character “o” is used for the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx -t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.
Contents
Introduction 1
Before You Begin....1
What This Guide Covers....1
Conventions Used in This Guide....1
Important Information You Need Before Installation .... 1
About the MLC Plus 84 Series....2
Features 3
Application Diagram 4
Device Control....5
About Global Configurator (with GC Professional and GC Plus Modes) .... 5
PC System Requirements....5
Hardware Features and Installation ......6
Overall Configuration Procedure for the Controller....7
Installation Step 1: Get Ready....8
Installation Step 2: Prepare the Installation Site .... 8
Accessibility and Americans with Disabilities Act (ADA) Compliance....10
MLC Plus 84 D Site Preparation 10
MLC Plus 84 EU and MLC Plus 84 MK Site Preparation....11
Installation Step 3: Change Buttons or a Faceplate (optional)....13
Replacing Buttons or a Faceplate on an MLC Plus 84 D....13
Replacing Buttons or a Faceplate on an MLC Plus 84 EU or MLC Plus 84 MK ...... 15
Installation Step 4: Cable All Devices .... 17 Rear and Side Panel Features and Cabling ... 18
Installation Step 5: Set up the MLC Plus 84 for Network Communication....26
Installation Step 6: Configure the MLC Plus 84.27
Installation Step 7: Test and Troubleshoot......27
Installation Step 8: Complete the Physical Installation ....27
Mounting 28
Mounting the MLC Plus 84 D....28
Mounting the MLC Plus 84 EU or MLC Plus 84 MK....29
Operation 30
Front Panel Features....30
Wallplates, Wall Frames, and Faceplates..... 31
Transmit/Activity LED and Buzzer 32
Buttons.... 32
Volume Controls and LEDs 32
Reset Features and Resetting the Unit....34
Locating the Reset Button and LED....34
Resetting the Unit 35
Software-Based
Configuration and Control 38
Configuration and Control: an Overview......38
Basic Setup Steps: a Guide to this Section and Other Resources .... 39
Downloading the Software and G etting Started....39
Locating Software, Firmware, and Driver Files on the Extron Website....40
Obtaining Control Drivers....41
Things to Do After Installing GC and Before Starting a Project....42
Using GC: Helpful Tips 42
Troubleshooting....43
Power Connections 43
Data Connections....43
Device Control Connections and Configuration....43
Reference Information ....44
Network Port Requirements.... 44
File Types: a Key to Extron-Specific File Names...44
Secure Sockets Layer (SSL) Certificates ..... 45
IEEE 802.1X Certificates....45
Certificate File Requirements...... 46
Private Key File Requirements......46
SNMP 46
Maintenance....47
Removing the MLC Plus EU or MK from the
Mounting Surface 47
Firmware Updates 48
Determining the Firmware Version......48
Updating the Firmware 49
Introduction
This section covers the following basic information you should know about this guide and the product before installation:
- Before You Begin
• About the MLC Plus 84 Series
• Application Diagram
• Device Control - About Global Configurator (with GC Professional and GC Plus Modes)
• PC System Requirements
Before You Begin
What This Guide Covers
This user guide provides instructions for an experienced installer to install an Extron MLC Plus 84 Series IP Link Pro Controller. This guide includes detailed information and recommends best practices for cabling the controller. It provides a brief overview of the configuration process, and reference information.
Configure the controller using Extron Global Configurator software running in Global Configurator Professional (GC Professional) or Global Configurator Plus (GC Plus) mode, and Toolbelt. This guide does not contain instructions on detailed software-related setup steps or details of configuration within the software: those are covered in the Global Configurator Help File and help files for related programs. The software help files describe how to use each program to download drivers, add AV devices to a configuration, configure basic functions, and set up schedules, macros, e-mail alerts, button configurations, and the like.
Conventions Used in This Guide
- Throughout this guide the MLC Plus 84 Series products are also referred to as the "MLC Plus," "MLC Plus 84," or "controller."
- Global Configurator software is referred to as "GC," which can be run in Global Configurator Professional mode ("GC Professional") or Global Configurator Plus mode ("GC Plus").
- The GlobalViewer Enterprise application is sometimes referred to as "GVE."
- Unless otherwise noted, in images of software or web pages, circled numbers correspond to the like-numbered procedural steps.
Important Information You Need Before Installation
The MLC Plus Series controllers work differently from the previous generation of IP Link products. The order and types of setup tasks are important. Pay close attention to them. Follow the setup checklist in the Hardware Features and Installation section starting on page 6.
About the MLC Plus 84 Series
The MLC Plus 84 Series Controllers integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment. This equipment includes but is not limited to display devices, switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone controllers.
All models feature the same ports and same functions, but each model offers a different mounting option. The D model provides buttons for volume control and the EU and MK models provide a knob for volume control. The buttons and knob can be reconfigured for other uses, if desired.
- The MLC Plus 84 D fits a standard US two-gang junction box or mud ring and a decorator-style wallplate.
Figure 1. MLC Plus 84 D Front (Left) and Rear (Right) Views
- The MLC Plus 84 EU and MK models are identical to each other except for mounting hardware.
- The MLC Plus 84 EU fits most standard two-gang European junction boxes, and it the fits some Extron mounting boxes such as the SMB 212 and EWB 212.
Figure 2. MLC Plus 84 EU Front (Left) and Rear (Right) Views
• The MLC Plus 84 MK fits most standard two-gang MK junction boxes.
Figure 3. MLC Plus 84 MK Front (Left) and Rear (Right) Views
Use Extron Toolbelt software to discover and manage the MLC Plus controller and other Extron control products. Configure the controller using GC Professional or GC Plus.
Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, configured relays and digital input), that information is saved to a project configuration file that is built and uploaded into the MLC Plus.
The MLC Plus 84 Series integrates seamlessly with Extron GlobalViewer Enterprise (GVE) software and Extron Control apps for remote control applications.
Features
General features
- Flexible options for device control
- Controlling the MLC — All models offer front panel controls. The MLC can also be controlled using Extron Control apps, or digital input signals.
-
Controlling other devices — The MLC Plus 84 Series models offer RS-232 and IR-based control, digital input, and relay controls. They also include a port for volume control of an Extron audio amplifier.
-
A variety of mounting options — The MLC can be mounted in furniture or a wall, in a lectern, or in a surface mount box, depending on the model and its faceplate.
- Support for Power over Ethernet (PoE) — The MLC supports power over Ethernet, which allows the control processor to receive both power and an Ethernet connection over a single connector.
- Support for an optional external power supply — The MLC also supports connection to an optional external 12 VDC power supply that accepts 100-240 VAC, 50-60 Hz input. The power supply is not included with the MLC Plus 84.
Network and configuration features
- Global compatibility — The MLC uses industry standard Ethernet communication protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.
- Embedded web pages — The MLC Plus 84 embedded web pages include basic information about the device, time, network settings, firmware version, and information on the projector or other devices in the configuration for that unit.
• Network connection —
- The MLC Plus 84 D supports 10Base-T up to gigabit (1000Base-T) Ethernet communication.
- The MLC Plus 84 EU and MLC Plus 84 MK support 10Base-T up to 100Base-T Ethernet communication.
- Remote equipment management — The IP Link Pro connection on the MLC Plus allows you to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The MLC provides support for the following:
- TCP, UDP, and HTTP connections
- Password protection using secure communication
- Up to eight or four Ethernet devices at a time depending on the configuration mode (GC Professional or GC Plus)
- Connection via IP address or host name
• Multi-level password protection — Allows security to be set based on user roles.
- System asset management — The configured system and controller allow you to control, monitor, and schedule various functions of devices in the system.
- E-mail notification — The MLC can be set up to send e-mail notifications, such as a notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.
• Additional security features — Each controller can use the included Secure Sockets Layer (SSL) certificate or a user-supplied, customized security certificate (see Secure Sockets Layer (SSL) Certificates on page 45).
Application Diagram
The following figure shows an example of types of devices that can be connected to ports on the MLC Plus 84 Series controllers.
flowchart
graph TD
A["Extron MLC Plus 84 EU MediaLink Plus Controller with Ethernet"] -->|RS-232| B["Document Camera"]
A -->|IR| C["Laptop"]
A -->|Ethernet/PoE| D["TCP/IP Network"]
A -->|Audio| E["Blu-ray Player"]
A -->|Audio| F["Extron IN1606 Scaling Presentation Switcher"]
A -->|Audio| G["Extron XPA 2001-70V Power Amplifier"]
A -->|Audio| H["Extron CS 1226T SpeedMount Ceiling Speaker System"]
A -->|Audio| I["Projector"]
A -->|Audio| J["DisplayPort to HDMI Adapter"]
A -->|Audio| K["PC HDMI with Embedded Audio"]
A -->|Audio| L["Laptop Audio"]
A -->|Audio| M["Laptop"]
A -->|Audio| N["Laptop"]
A -->|Audio| O["Laptop"]
A --> P["Screen Control"]
A --> Q["Relay"]
Figure 4. An MLC Plus 84 EU Application
Device Control
The MLC Plus must be configured in one of the following ways before it can send commands to a projector, display, or other device:
- An IR, RS-232, or Ethernet driver file can be downloaded from the extensive Extron driver selection from the Extron website (http://www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the GC configuration file for the controller. The configuration file is built and uploaded to the MLC Plus via GC.
- If a driver is not already available, RS-232 or Ethernet command strings can be entered directly from a host computer using Global Configurator. These can then be incorporated into controls within the GC project.
See the Global Configurator Help File (which comes with the software) for details on setting up the MLC Plus and for downloading, programming, or learning device control commands.
About Global Configurator (with GC Professional and GC Plus Modes)
Use Extron Toolbelt software to discover and manage the MLC Plus Series controller and other Extron control products. Configure the controller using Extron Global Configurator software running in Global Configurator Professional (GC Professional) or Global Configurator Plus (GC Plus) mode.
Global Configurator:
- Loads device drivers for monitoring the status of and controlling devices within the AV system.
- Creates the configuration containing all the settings for the controller and the products with which it interacts in the AV system.
- Uploads the configuration to the unit.
To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to Global Configurator Professional is available to users who successfully complete Extron Control Professional Certification.
PC System Requirements
To find the minimum hardware and software requirements for the PC you use to configure the MLC Plus 84 Series:
- Visit the Download page (http://www.extron.com/download/index.aspx) on the Extron website and navigate to web page for the specific software package (such as Global Configurator). Minimum system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.
- If system requirements are not listed on the software package web page, contact an Extron support representative.
Hardware Features and Installation
This section covers the following material:
- Overall Configuration Procedure for the Controller — A flowchart showing the main steps needed to install and set up the controller
• Installation Step 1: Get Ready — A checklist of tasks to guide you through installation - Installation Step 2: Prepare the Installation Site — Notes on accessibility and Americans with Disabilities Act (ADA) compliance, as well as instructions for preparing the site and installing mounting hardware prior to connecting the controller
- Installation Step 3: Change Buttons or a Faceplate (optional) — Model-specific, step by step instructions for replacing buttons or faceplates
• Installation Step 4: Cable All Devices — Locations, descriptions, and cabling notes for rear and side panel features including wiring diagrams and details about each port
• Installation Step 5: Set up the MLC for Network Communication — A flowchart guide to network settings configuration - Installation Step 6: Configure the MLC Plus 84 — An outline of the configuration steps to be performed using software
• Installation Step 7: Test and Troubleshoot — Basic steps to test and troubleshoot the installation
• Installation Step 8: Complete the Physical Installation — How to finish cabling and mounting - Mounting — Brief guidelines for mounting each model
The MLC Plus 84 Series controllers work differently from the previous generation of MediaLink and IP Link products. Pay careful attention to the order and types of setup tasks. Follow the installation steps in this guide or in the setup guide and keep it with you for reference throughout the installation and configuration process.
Overall Configuration Procedure for the Controller
flowchart
graph TD
A["Step 1: Get ready."] --> B["Step 2: Prepare the installation site."]
B --> C["Step 3: Change buttons or faceplates, if desired."]
C --> D["Step 4: Cable the MLC Plus 84, then apply power."]
D --> E["Step 5: Configure the IP settings of the MLC Plus 84."]
E --> F["If desired or required, use Toolbelt to configure security settings for 802.1X, SSL.<br>Upload security certificates, private keys."]
F --> G["Create a new GC Professional or GC Plus project and add the MLC Plus 84 to it."]
G --> H["Configure controller ports."]
H --> I["Create monitors, schedules, timers, macros, and local variables."]
I --> J["Configure controller buttons."]
J --> K["Save the project."]
K --> L["Build and upload the configuration to the controller."]
L --> M["Cable all devices (see step 4)."]
M --> N["Step 7: Test the system, make adjustments, finalize configuration."]
N --> O["Step 8: Mount the MLC Plus 84."]
E --> P["See the network communication setup instructions on page 26."]
style A fill:#f9f,stroke:#333
style B fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#f9f,stroke:#333
style F fill:#f9f,stroke:#333
style G fill:#f9f,stroke:#333
style H fill:#f9f,stroke:#333
style I fill:#f9f,stroke:#333
style J fill:#f9f,stroke:#333
style K fill:#f9f,stroke:#333
style L fill:#f9f,stroke:#333
style M fill:#f9f,stroke:#333
style N fill:#f9f,stroke:#333
style O fill:#f9f,stroke:#333
Figure 5. Overall Installation and Configuration Steps
Installation Step 1: Get Ready
Use the following checklist to prepare for the installation.
Familiarize yourself with the features of the controller (see Front Panel Features on page 30 and Rear and Side Panel Features and Cabling on page 18)
☐ Download and install the latest version of the following:
□ Toolbelt software — for discovering the controller and other control products on the network, for managing core settings, and for upgrading firmware when needed
Global Configurator software — for configuring the control system
☐ IP Link Pro device drivers — for use with GC, to make control of other devices possible
All are available from www.extron.com (see Locating Software, Firmware, and Driver Files on the Extron Website on page 40).
☐ Obtain network information for the unit from the network administrator. You need the following details for each IP Link Pro device such as the MLC Plus:
☐ DHCP setting (on or off) ☐ Subnet mask ☐ User name
☐ Device (MLC Plus 84) IP address ☐ Gateway IP address ☐ Passwords
NOTE: If DHCP is on, you do not need the IP addresses and subnet mask.
Write down the MAC address of each IP Link Pro device (such as the MLC Plus 84) to be used.
☐ Obtain model names and setup information for devices the MLC Plus 84 is going to control.
☐ Each controller comes with a factory-installed Secure Sockets Layer (SSL) security certificate. If you intend to install a different SSL certificate, contact your IT department to obtain the certificate or for instructions on how to obtain one. See Secure Sockets Layer (SSL) Certificates on page 45 for requirements and guidelines regarding SSL certificates.
☐ IEEE 802.1X authentication is also supported once enabled. For systems that are going to use IEEE 802.1X security, obtain a PEM-encoded security certificate and private key (see IEEE 802.1X Certificates on page 45) from your IT department.
Installation Step 2: Prepare the Installation Site
Steps and hardware required depend on the model being installed. See the following sections for details:
- MLC Plus 84 D Site Preparation on page 10
• MLC Plus 84 EU and MLC Plus 84 MK Site Preparation on page 11
ATTENTION:
NOTE: Read any installation instructions and regulatory guidelines that come with the mounting devices (raceway, junction box, surface mounting box) before installing the raceway or box.
Select and prepare the site before cabling the controller. This may include cutting a hole in the installation surface or installing a cabling raceway, running the cables to that site, installing the wall box, and pulling cables through it.
Accessibility and Americans with Disabilities Act (ADA) Compliance
When planning where to install the MLC Plus 84, consider factors affecting accessibility of the controller such as height from the floor, distance from obstructions, and how far a user must reach to press the buttons. For guidelines, see sections 307 ("Protruding Objects") and 308 ("Reach Ranges") of the 2010 ADA Standards for Accessible Design available at http://www.ada.gov/regs2010/2010ADAStandards/2010ADAStandards.pdf.
MLC Plus 84 D Site Preparation
The MLC Plus 84 D fits a standard US two-gang junction box or mud ring and decorator-style wallplate. Optional mud rings, UL Listed junction boxes, external junction boxes, and surface mounting boxes are available for use with the MLC Plus 84. Read any installation instructions and UL guidelines that come with the mounting devices, then install the box or mud ring in the opening at the installation site. To prepare the site:
- Using the size of the junction box or mud ring for reference, cut the hole in the mounting surface. Protect the surface prior to and during cutting so the surface is not damaged.
NOTES:
- The approximate cutout dimensions for an Extron-supplied mud ring are 4.1" W x 3.75" H (104 mm W x 95 mm H).
-
If mounting the MLC Plus 84 D directly to the mounting surface, cut a hole of approximately 3.6" W x 2.9" H (91 mm W x 74 mm H).
-
Run cables to the mounting location, leaving enough slack for device installation.
- Install the junction box or mud ring (see figure 6) into the wall or furniture.
- Secure the cables with a clamp for strain relief and so they do not slip back down into the wall or furniture.
Figure 6. Installing a Mud Ring
MLC Plus 84 EU and MLC Plus 84 MK Site Preparation
The MLC Plus 84 EU fits a standard two-gang European wall (junction) box or external wall box. The MLC Plus 84 MK fits a standard two-gang MK-type junction box or external wall box. These models may not fit in all in-wall junction boxes, so check the fit prior to installation. The installer must provide the box. Read any installation instructions and regulatory guidelines that come with the wall box before installation. To prepare the site:
- For installation into a wall or furniture: Measure, mark, and carefully cut a hole in the mounting surface.
• If using a wall box, use the box as the reference for what size hole to cut.
• If mounting directly to the mounting surface, use the following hole sizes:
- MLC Plus 84 EU: 114.3 mm W x 50.8 mm H (4.50 inches W x 2.00 inches H).
- MLC Plus 84 MK: 113.0 mm W x 55.9 mm H (4.45 inches W x 2.20 inches H).
For all types of installations (EU model only): Run cables to the junction box and secure the cables with a clamp.
-
Secure the box to the raceway, stud, wall, or furniture.
-
For wall mount installations, attach the mounting bracket (metal) to the junction box or external wall box.
For raceway installations, install the plastic spacer (if needed for the EU model), then attach the mounting bracket to the junction box or external wall box and raceway.
NOTE: If using a cable raceway, you may need to insert a plastic spacer between the raceway and the mounting bracket to close a gap and make the installation flush and secure. See the diagram in figure 7 at right.
The spacer looks like the mounting bracket, but has "Optional Spacer" and "Place behind bracket" stamped into its surface. The spacer also has a slightly larger center opening than the mounting bracket does.
Figure 7. Installing a Spacer Between the Mounting Bracket and Raceway (side view)
Figure 8. Installing Spacers Between the Mounting Bracket and Raceway
a. Hold the mounting bracket with the desired side facing you and feed the cables through the bracket.
- To install the MLC Plus 84 securely so it cannot easily be removed after installation, hold and install the bracket so that the side labeled "Front" faces out toward you and the unlabeled side faces the wall or furniture.
- To install the MLC Plus 84 so it can be removed easily, hold and install the bracket so the unlabeled side faces outward toward you and the side labeled "Front" faces the wall or furniture.
Figure 9. Mounting the Bracket to an EU Wall Box
Figure 10. Mounting the Bracket to an MK Wall Box
b. Keeping the bracket level, insert the provided screws through the holes in the bracket, into the threaded holes on the box, and tighten the screws to secure the bracket to the mounting surface.
NOTE: To remove the unit from the wall frame after installation, see Removing the MLC Plus EU or MK From the Mounting Surface on page 47.
Installation Step 3: Change Buttons or a Faceplate (optional)
If desired, replace one or more buttons or button pairs using available additional buttons. Optional button kits are available in various languages, and faceplates are available in black for the MLC Plus 84 D, as well.
NOTE: A custom button builder tool is available at http://www.extron.com/product/custombuttonbuilder/index.aspx where you can order standard stock buttons or custom-labeled buttons for the MLC Plus 84.
The faceplates must be removed to access buttons.
Replacing Buttons or a Faceplate on an MLC Plus 84 D
To replace the buttons or faceplates:
- Remove the wallplate as shown in figure 11.
Figure 11. Removing the Wallplate
- Remove one or both faceplates as follows:
a. Insert the tip of a small, flat-bladed screwdriver (such as an Extron Tweeker) through one of the circuit
board slots at the top or bottom of an MLC Plus 84 D faceplate, as shown at right.
b. Angle the screwdriver to press gently down on the tab to release and pry the faceplate from the circuit board.
c. If the faceplate has not fully detached from the circuit board, repeat steps 2a and 2b with the hole and tabs at the opposite end of the faceplate.
d. Lift the faceplate away from the circuit board.
Figure 12. Using a Screwdriver to Release the Faceplate Tabs, Rear View
- Remove any buttons to be replaced as follows:
a. Press the button or button pair from the front of the faceplate out through the back of its faceplate opening. If necessary, pull the buttons out gently from the back.
NOTE: The smaller buttons are arranged in pairs connected by a rubbery membrane.
b. If you are replacing the faceplate, repeat step 3a until all buttons are removed.
c. Set the removed buttons aside for later use.
- Insert a button or button pair as follows:
a. Insert a new button or button pair from the back into the appropriate opening in the faceplate.
b. Align the two pegs in the upper left and lower right corners of the button or button pair with the corresponding holes in the faceplate. Press the button or buttons into the faceplate so the buttons and pegs are seated into the holes and faceplate opening.
c. Repeat steps 4a and 4b for any additional buttons to be replaced or installed.
Pegs (2)
- Reattach the original faceplate or attach the replacement faceplate to the controller as follows:
a. Align the tabs (at top and bottom) and pegs (at upper left and lower right corners) on the back of the faceplate with the slots and holes on front of the circuit board.
b. Gently but firmly press the faceplate against the circuit board until the tabs and pegs are inserted into the slots and holes, and the tabs click into place.
Figure 13. Aligning and Reattaching the Faceplate
Replacing Buttons or a Faceplate on an MLC Plus 84 EU or MLC Plus 84 MK
NOTE: Before you can replace buttons or faceplates on an MLC Plus EU or MK, if the unit is installed in a wall or furniture, you must remove the unit from the metal mounting bracket and installation surface. See Removing the MLC Plus EU or MK From the Mounting Surface on page 47 for details.
Replacing Buttons or a Faceplate
To replace the buttons:
- Remove one or both faceplates as follows:
a. Slide the center divider bar up as shown in figure 14 and remove it from the unit. Set it aside for later use.
Figure 14. Removing the Center Divider
b. If removing the volume control faceplate, remove the volume control knob as follows:
i. Viewing the unit from the bottom, look through the faceplate notch below the Volume knob and rotate the knob until the set screw is visible through and aligned with the opening.
ii. Use a small (1/20") Allen wrench (hex key) inserted into the notch in the faceplate at the bottom of the knob to loosen the set screw that secures the knob.
iii. Pull the knob away from the faceplate and set it aside.
Figure 15. Loosening the Set Screw to Remove the Volume Knob
c. Insert the tip of a small, flat-bladed screwdriver (such as an Extron Tweeker) through one of the slots at the sides of an MLC Plus 84 EU or MK faceplate, as shown in figure 16 at right. There are four slots per faceplate, two on each side.
d. Press the tab into the body of the EU or MK model to release the faceplate from the circuit board.
e. Repeat steps 1c and 1d with the remaining slots and tabs around the edges of the faceplate.
f. Lift the faceplate away from the circuit board.
Figure 16. Pressing Faceplate Mounting Tabs to Remove the Faceplate
- Remove any buttons to be replaced as follows:
a. Press the button or button pair from the front of the faceplate out through the back of its faceplate opening. If necessary, pull the buttons out gently from the back.
NOTE: The smaller buttons are arranged in pairs connected by a rubbery membrane.
b. If you are replacing the faceplate, repeat step 2a until all buttons are removed.
c. Set the removed buttons aside for later use.
- Insert a button or button pair as follows:
a. Insert a new button or button pair from the back into the appropriate opening in the existing faceplate or into the new faceplate.
b. Align the two pegs in the upper left and lower right corners of the button or button pair (shown at right) with the corresponding holes in the faceplate. Press the button or buttons into the faceplate so the buttons and pegs are seated into the holes and faceplate opening.
c. Repeat steps 3a and 3b for any additional buttons to be replaced or installed.
Pegs (2)
- Reattach the faceplate to the controller as follows:
a. Align the two EU or MK mounting tabs on the sides of the faceplate with the slots on the sides of MLC Plus 84 EU or MK. Align the eight faceplate mounting tabs (shown in the inset in figure 17) on the MLC Plus 84 with the corresponding slots in the sides of the faceplates.
Figure 17. Aligning and Reattaching the Faceplates
b. Gently but firmly press the faceplate against the MLC Plus 84 until the tabs are all inserted into the slots and the ridge on each tab snaps into place in the faceplate.
NOTE: It is important to make sure that ALL eight tabs are securely snapped into place.
c. If reattaching the volume control faceplate:
- Turn the shaft of the knob until the set screw is visible through the notch.
- Lower the knob onto the shaft to the desired or lowest position, leaving room so the knob is not rubbing on the faceplate.
- Use the small Allen wrench to tighten the set screw to secure the knob.
Installation Step 4: Cable All Devices
- Cable devices to the controller (see Rear and Side Panel Features and Cabling on page 18). Use the wiring diagrams in this section as a guide.
NOTE: Most examples on the following pages show the MLC Plus 84 D. However, connector wiring and port functions are identical for all models. The EU and MK models are identical to each other except for mounting hardware.
- Connect power cords and power on all the devices.
Rear and Side Panel Features and Cabling
Figure 18. MLC Plus 84 Series Side (left) and Rear Panel (right) Features
A Power input connector, page 19
B COM (RS-232) ports, page 21
© IR output port, page 22
D Volume control port, page 23
Digital input port, page 24
F Relay ports, page 25
G LAN and PoE port and LEDs (Ethernet), page 20
H MAC address, page 20
Reset LED (EU and MK models), page 34
J Reset button (EU and MK models), page 34
Power connection
Power input connector for optional external power supply — If Power over Ethernet is not available, or if desired, connect the MLC Plus 84 to an optional (not included) Extron 12 VDC, 0.5 A desktop power supply via this port (see figure 18, on page 18). Then connect the external power supply to a 100 to 240 VAC power source. If using this port, connect the power here after connecting the other cables.
Figure 19. Connecting an External Power Supply
ATTENTION:
NOTE: The MLC Plus 84 Series controllers accept power over Ethernet (PoE) through the LAN port (see figure 18, G on page 18) in addition to network communication. Both an external power supply and PoE can be connected to the controller simultaneously. The MLC Plus uses PoE when it is available but can switch seamlessly to the external 12 VDC power supply if the PoE connection is dropped.
Control and power — LAN (Ethernet) and PoE
G LAN (Ethernet) and PoE port and LEDs — To connect the MLC Plus 84 to an Ethernet network, plug a cable into the LAN RJ-45 socket (see figure 18, © on page 18) and connect the other end of the cable to a network switch, hub, router, or PC connected to a LAN or the Internet. Network connection lets you configure the MLC Plus 84 and the devices connected to it and to have the option to control the unit via Extron Control. For details of communication protocols, ports, and services used, see the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at www.extron.com.
The MLC Plus 84 controllers accept Power over Ethernet (PoE) through the LAN port. Both an external power supply and PoE can be connected to the control processor simultaneously. The MLC Plus 84 uses PoE when it is available but can switch seamlessly to the external power supply if the PoE connection is dropped.
ATTENTION:
Activity LED (on connector) — This yellow LED blinks to indicate network activity. Link LED (on connector) — This green LED lights to indicate a good network connection.
flowchart
graph TD
A["MLC Side Panel"] --> B["Pins: 12345678"]
B --> C["PC"]
C --> D["TCP/IP Network"]
D --> E["Extron Devices (Switchers, Scalers)"]
F["Link LED: Lights green to indicate a network connection."] --> B
G["Connect to an Ethernet network. This port must be configured."] --> H["LAN/PoE (Ethernet and Power Over Ethernet)"]
I["Default protocol: MLC IP address: 192.168.254.250 Gateway IP address: 0.0.0.0 Subnet mask: 255.255.255.0 DNS address: 127.0.0.1 DHCP: off Link speed and duplex level: autodetected Data rates: D model: 10/100/1000Base-T EU and MK models: 10/100Base-T Use this port to upload configuration files and firmware."] --> J["NOTE: MAC address information (00-05-A6-XX-XX-S/N: ####### E####### MAC Address"]
K["Power over Ethernet (PoE): If PoE is available, the MLC Plus uses PoE. If PoE is dropped (disconnects), the controller switches seamlessly to the external 12 VDC power supply, if it is installed."] --> L["Default login credentials: Username: admin or user Initial password: unit serial number Password after a "Reset to Factory Defaults": extron"]
M["Insert Twisted Pair Wires"] --> C
N["Ethernet"] --> C
O["Important NOTES: The factory configured passwords for this device have been set to the device serial number. Passwords are case sensitive. Performing a Reset to Factory Defaults (see Resetting the Unit on page 35) sets the passwords to extron. DHCP is off by default."] --> P["NOTE: MAC address information (00-05-A6-XX-XX-S/N: ####### E####### MAC Address"]
Figure 20. LAN Connector and LEDs
MAC address — This is the unique user hardware ID number (Media Access Control [MAC] address) of the unit (for example, 00-05-A6-05-1C-A0). You may need this address during configuration. The label (see figure 18, H on page 18) is on the bottom of the rear enclosure for EU and MK models and on the front panel (behind the wallplate) for the D model.
Control
B COM ports, RS-232 only (see figure 18, B on page 18) — Use COM ports for serial control of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. These ports support only RS-232 communication.
MLC Plus 84 Series Serial protocol:
• 300 to 115200 baud (9600 baud = default)
• 8 (default) or 7 data bits
• 1 (default) or 2 stop bits
• No parity (default), even, or odd parity
- Flow control support (default = none): software-only (XON, XOFF)
Use the following diagram as a wiring guide to cable the controller to other devices.
TIP: STP 20-2P cable, shown above, is recommended for these connections. For best results, insulate the common or drain wires using heat shrink.
NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.
Figure 21. Wiring COM ports for Serial Control
For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the controller and the other device. Each projector or other device may require different wiring. For details, see the manual for that equipment or read the Extron device driver communication sheet, which is included with the drivers.
NOTE: Maximum distances between the MLC Plus 84 and the device being controlled may vary up to 200 feet (61 m). Factors such as cable gauge, baud rates, environment, and output levels (from the MLC Plus 84 and the device being controlled) all affect transmission distance.
IR output port (see figure 18, on page 18) — An MLC Plus 84 Series controller can use infrared signals to control up to two devices via this port.
flowchart
graph TD
A["MLC Plus 84 D Rear Panel"] --> B["IR Output Port"]
B --> C["Output options: IR (30 kHz to 300 kHz, with or without carrier signals)"]
B --> D["Ground IR Output"]
D --> E["Two Single IR Emitters"]
E --> F["To the IR Receiver of a Projector, Display, or Source Device"]
E --> G["Ground IR Output"]
G --> H["3/16" (5 mm) max."]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#cff,stroke:#333
style F fill:#ffc,stroke:#333
style G fill:#cfc,stroke:#333
style H fill:#fcc,stroke:#333
Figure 22. Wiring the IR Port
Connect the port directly to the wired IR port of another device. Or insert the wires from up to two IR Emitters into this IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following diagrams or the IR Emitter Installation Guide (available on www.extron.com).
NOTE: Each emitter must be within 100 feet (30 m) of the controller for best results.
Installing One Single Emitter
Installing One Dual Emitter
Installing Two Single Emitters
When installing only single emitters, tie them in series as shown below.
Volume control port — To provide volume control for some Extron audio amplifiers, connect this port (see figure 18, on page 18) to the volume remote control port on the amplifier as shown below. Configure the maximum and minimum voltage limits. Set Soft Start mode off or on (default). Soft Start mode allows volume to gradually increase from mute to the previous level after muting or power-on to prevent loud audio bursts (see Soft Start mode on page 34).
Figure 23. Volume Control Port Wiring Examples
Digital input port — Connect a switch, sensor, LED, relay contact, or similar item to this port (see figure 18, on page 18), which can be configured with or without
+5 VDC pull-up. The port can activate events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using Global Configurator.
To allow the controller to monitor external devices, connect a switch, motion sensor, moisture sensor, tally feedback output, button pad, or a similar item to a digital input port and configure the port. The port is set to measure two states: high and low. The port accepts 0 to 24 VDC input.
Threshold voltages are not adjustable. The thresholds are as follows:
• 2.0 VDC — port on, logic low
• 2.8 VDC — port off, logic high
Figure 24. Digital Input Port Wiring
There is also an internal, selectable, pull-up resistor connected to +5 VDC, which you can use if the connected device does not provide its own power. The port is capable of accepting 250 mA, maximum.
• Digital input with pull-up disabled
- Digital input is triggered by an external switch or voltage between the digital input pin and ground.
• Example application, digital input without pull-up: occupancy sensor connection:
Figure 25. Digital I/O Digital Input Application: Occupancy Sensor, Without Pull-up
Room occupied: logic high. Room unoccupied: logic low.
NOTE: Occupancy sensors typically supply +24 VDC when occupancy is detected. After a set time with no occupancy, the sensor supplies 0 VDC.
• Digital input with pull-up enabled
- When the port is configured for pull-up, switch 2 is closed, activating the +5.0 VDC pull-up resistor.
- When an external switch closes (shorts to ground, logic low), the port is on.
- When the external switch opens (logic high), the port is off.
• Example application, digital input with pull-up: connecting a two-position switch
Figure 26. Digital I/O Digital Input Application: Two-position Switch With Pull-up
Two-position switch is open: logic high.
Two-position switch is closed: logic low.
F Relay ports — Relay ports (see figure 18, F) provide control for power, screen or
projector lifts, window coverings, and similar items, when trigger events occur.
These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24 VDC at 1 ampere are not exceeded for each port. These relays are normally open by default.
When activated, the open contacts close. They can be set up to operate in one of two ways:
- Latching (brief or indefinite period contact) (press to close, press to open), or
- Pulsed (timed cycle) (press to close, timeout to open, with automatic repeat).
flowchart
graph TD
A["Relay Panel"] -->|Normally Open| B["Common"]
A -->|All relays are normally open.| C["Relays"]
C --> D["Relays: Connect devices for relay control.<br>Do not exceed a total of 24 V, 1 A for each port."]
D --> E["Relays: Normally Open Closed"]
D --> F["To Room Control Equipment"]
Figure 27. Cabling Relay Ports
Use Global Configurator to change the length of the timeout period.
NOTE: The pulse function is absolute: it always sets the relay state to closed, times out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).
Installation Step 5:
Set up the MLC Plus 84 for Network Communication
- Connect the PC to be used for setup and the MLC Plus 84 to the same Ethernet subnetwork. For LAN connections for the MLC Plus, see Control and power — LAN (Ethernet) and PoE on page 20.
- Start Global Configurator and use the Toolbelt feature of the software (or use the standalone Toolbelt program) to set the DHCP status or set the IP address, subnet, gateway IP address, and related settings. Network setup is essential prior to configuration.
Use the following flowchart as a guide to setting up the controller for network use.
flowchart
graph TD
A["Connect the controller and PC to the same network.<br>Apply power to all devices."] --> B["Open the Toolbelt software from within Global Configurator (GC Professional or GC Plus mode) or as the stand-alone application.<br>Start Device Discovery.<br>Toolbelt displays a list of all Extron control devices connected to the network."]
B --> C["Using the MAC address, locate the desired device in the list and select it. Enter credentials, if needed."]
C --> D["Use the Set IP feature in Toolbelt or use the Toolbelt Manage > Network Settings tab feature either to enable DHCP or to enter the IP address, subnet address, and gateway, then configure other network settings as needed."]
Figure 28. Network Setup
NOTE: When setting up DHCP during network configuration or if using a host name instead of an IP address the user must enter a qualified host name (Username.HostName.Domain). For example: somename.somedomain.com.
Installation Step 6: Configure the MLC Plus 84
The most basic steps are outlined below in the recommended order.
NOTE: See the Global Configurator Help File as needed for step-by-step instructions and detailed information. The help file for GC includes an introduction to the software, and how to start a project and configuration.
- Using GC, create a new GC Plus or GC Professional project and configure the controller and any other IP Link Pro devices. The configuration tells the controller:
• How its ports function • When to do things
• How to control other products
- Whom to notify, how, and under what circumstances
• What to monitor
a. Configure ports on the controller.
- Select device drivers and link them to each assigned serial, IR, or Ethernet port.
- Select settings (serial protocol, relay behavior, digital input, volume control settings) as needed.
b. Set up monitors, schedules, macros, and local variables.
c. Set up the front panel buttons: assign appropriate commands and actions, macros, timers, local variables, monitors, or schedules to the buttons.
-
Save and build the project.
-
Upload the system configuration to the controller.
Installation Step 7: Test and Troubleshoot
-
Test the system.
-
Press buttons and ensure the buttons light as desired and that the appropriate control commands or functions are triggered.
- Ensure that the audio output responds correctly to the volume buttons or knob and the Mute button (on the EU and MK models). Also ensure that the volume LEDs light correctly as you increase or decrease the audio gain.
-
If the controller is connected to a network, ensure that the yellow Activity LED and green Link LED on the LAN/PoE port light.
-
Make adjustments to wiring or configuration as needed. Remember that the rear and side panel ports are not accessible after the controller is mounted.
Installation Step 8: Complete the Physical Installation
Mount the unit to a wall or furniture (see Mounting on page 28).
Before mounting the MLC Plus 84, make sure that all device cables have been fed through the wall or furniture and are connected to the MLC Plus 84 rear panel. Disconnect power at the source from all devices in the system.
NOTE: Extron recommends taking safety precautions to avoid electrostatic discharge issues during installation.
Mounting
Mounting the MLC Plus 84 D
Mount the MLC Plus 84 D as follows:
- Insert the cabled MLC Plus 84 into the mud ring or junction box within the wall or furniture, aligning the mounting holes in the MLC Plus 84 with those in box or mud ring.
- Secure the MLC Plus 84 to the junction box, wall or surface mounting box, or mud ring as follows:
a. Insert the included screws through the oval slots at the top and bottom of the MLC Plus 84 and into the corresponding threaded holes in the box or mud ring.
b. Using a Phillips screwdriver, lightly tighten the screws until snug.
Figure 30. Installing the MLC Plus 84 D in a Mud Ring
- Attach the wallplate to the MLC Plus 84 D: insert the included screws through the circular holes in the wallplate and the tabs on the MLC Plus 84 D. Tighten the screws using a flat bladed screwdriver until snug.
ATTENTION:
Mounting the MLC Plus 84 EU or MLC Plus 84 MK
To mount the unit on the raceway, wall, or furniture:
- Align the MLC Plus 84 EU or MK wall frame to the mounting bracket (metal), which you attached to the mounting surface during site preparation (see Installation Step 2: Prepare the Installation Site on page 8).
- Holding the wall frame in place on the bracket, press the cabled MLC Plus 84 into the frame until the two tabs on either side of the unit snap into the opening of the mounting bracket, holding the MLC Plus 84 in place.
NOTE: To remove the unit from the wall frame after installation, see Removing the MLC Plus EU or MK From the Mounting Surface on page 47.
Figure 31. Mounting the MK Model
Figure 32. Mounting the EU Model
MLC Plus 84 EU
MLC Plus 84 Series • Hardware Features and Installation 29
Operation
This section of the guide covers the following topics:
- Front Panel Features — Locations and descriptions of items on the front panel
- Reset Features and Resetting the Unit — Locations of the Reset button and LED and information about the available reset modes and how to reset the MLC Plus 84.
Front Panel Features
Some features and indications are described in the Rear and Side Panel Features and Cabling section starting on page 18 paired with descriptions of rear panel ports. The rest are detailed in this section.
NOTE: The controller must be configured in order to function. See Software-based Configuration and Control starting on page 38, and see the GC help file for information about the software, and step by step instructions for basic setup.
Figure 33. MLC Plus 84 D Front Panel With Wallplate
Figure 34. MLC Plus 84 D Front Panel Without Wallplate
Figure 35. MLC Plus 84 EU (left) and MLC Plus 84 MK (right) Front Panels With Wall Frames
NOTE: The EU and MK models are identical except for mounting hardware. Features, connectors, and operation are identical.
Wallplates, Wall Frames, and Faceplates
The MLC is shipped with white faceplates and a white wallplate or wall frame. An optional black, two-gang decorator-style kit is available for the MLC Plus 84 D. The faceplates are the same for both EU and MK models, but the wall frames are model-specific.
See Installation Step 3: Change Buttons or a Faceplate (optional) on page 13 for instructions on how to change the faceplates and buttons.
Transmit/Activity LED and Buzzer
NOTE: The behavior of the buzzer can be configured using Global Configurator to be globally disabled or to beep as desired.
Transmit/Activity LED — This LED is located above the Display power buttons. This LED blinks green to indicate that a configuration or firmware is being uploaded. It also blinks in conjunction with buzzer beeps under other circumstances, as detailed below.
Buzzer — The buzzer is located on a circuit board within the MLC rather than on the front panel, but it works in conjunction with the transmit/activity LED. The buzzer also beeps fast four times at the end of the power-on cycle, completion of a configuration upload, or completion of a firmware upload.
Together the LED blinks and the buzzer beeps in certain circumstances:
- The LED blinks green and the buzzer beeps once each time a button is pressed
- The LED does not blink and the buzzer does not beep if a disabled button is pressed, if the volume knob (on an EU or MK model) is rotated, or if a button is triggered remotely (from the Extron Control app, an accessory button panel, or similar option).
Buttons
All the buttons are backlit so they are visible in low light conditions. By default, the active (selected) buttons light brighter than inactive buttons. The light intensity and blink rate can be set during configuration.
Each button can be configured with a variety of commands and functions, as desired. The source control buttons can also be set up in a variety of ways.
Volume Controls and LEDs
Adjust volume via the front panel controls, remote, or the Extron Control app. You must configure these buttons (MLC Plus 84 D) or knob (MLC Plus 84 EU or MK). They can be used for any function and behavior and to control any device. However, the most common configuration is as follows:
- On the D model, press the increase volume button (10) to increase the audio volume. Press the decrease volume button ( ) to decrease volume.
- On the EU and MK models, rotate the Volume knob clockwise to increase the audio volume, counterclockwise to decrease volume.
- On the MLC Plus 84 EU and MK, the Mute button can be configured to turn audio output off or on.
On all models, the Volume LEDs (VOLUME) directly above the knob or buttons can be configured to blink to indicate increases or decreases or to show volume level status (see Volume control options on page 33 for additional details).
For all models, when audio mute is active, mute would typically be indicated by a slowly blinking LED (shown in the diagram at right), no matter which port is used for audio control or what mode (range-based) is being used. When the audio is unmuted, the volume returns to the previously used level.
MLC Plus 84 EU or MLC Plus 84 MK
MLC Plus 84 D
Volume control options
Global Configurator software lets you select whether the MLC Plus knob or buttons control the audio levels of the projector (or another AV device) or of an optional Extron amplifier. Once they are configured, the Volume buttons (D model) and Volume knob and Mute button (EU and MK models) can:
- Work in conjunction with the MLC Plus rear panel volume control port to control the volume of an Extron audio power amplifier. See the information on the volume control port on page 23 for connector pinouts, wiring, and useful installation notes.
- Control audio volume via a projector or other device using serial or IR control commands together with a COM or IR port on the MLC Plus.
If the knob or buttons control the audio levels of the projector, you can specify incremental adjustments or range-based adjustments (via device driver only). See the Global Configurator Plus and Global Configurator Professional Help File for details on these types of volume adjustments and on how to configure the Volume LEDs for the desired lighting behavior.
Range-based volume adjustment
If the MLC Plus is configured for use with some projectors, the most common way to configure the LEDs on the MLC Plus is to indicate volume ranges (with steadily lit LEDs), as shown in the following diagram.
Range-based Volume Adjustment
other
| Percentage Range | Volume Level | | ---------------- | ------------ | | 0% | Minimum | | 20% | 1% to 20% | | 40% | 21% to 40% | | 60% | 41% to 60% | | 80% | 61% to 80% | | 100% | 81% to 100% |NOTE: Volume LEDs light based on the percentage of the user-set minimum/maximum range rather than on the full range that the MLC Plus can support.
Increment/decrement volume adjustment
If the MLC Plus is configured for increment/decrement volume adjustment, typically you would configure the Volume LEDs to be off except during adjustment. In the most common configuration, when the volume is adjusted, the LEDs light briefly in a scrolling pattern to the right (increment) or left (decrement), as shown in the following examples.
Increment/Decrement-based Volume Adjustment
flowchart
graph TD
A["Volume"] --> B["MLC Plus 84 EU or MLC Plus 84 MK"]
B --> C["Directional flow with circles and arrows indicating direction"]
C --> D["Grid of circular units with dots and arrows indicating direction"]
D --> E["Arrow rightward toward circle"]
E --> F["Grid of circular units with dots and arrows indicating direction"]
F --> G["Arrow leftward toward circle"]
G --> H["Grid of circular units with dots and arrows indicating direction"]
H --> I["Arrow rightward toward circle"]
I --> J["Grid of circular units with dots and arrows indicating direction"]
J --> K["Arrow downward toward circle"]
K --> L["Grid of circular units with dots and arrows indicating direction"]
L --> M["Arrow downward toward circle"]
M --> N["Grid of circular units with dots and arrows indicating direction"]
MLC Plus 84 Series • Operation 33
Control voltage range and mute
The maximum output voltage range of pin C of the volume control port is 0 to +10 VDC. During configuration you can set the minimum and maximum output voltage to limit the minimum and maximum volume level for a specific Extron amplifier model and connected audio equipment. For example, a range of 2.5 V to 8 V may be optimal for making soft audio audible and for preventing audio distortion for a particular combination of amplifier and speakers. However, note that these MLC Plus models set the control voltage to 0 V when audio mute is active. Exiting mute mode returns the control voltage to the last selected level, within the user-configured voltage range.
Soft Start mode
Soft Start mode allows volume to gradually increase from mute to the previously selected level after muting or power-on to prevent sudden, loud audio bursts. By default Soft Start mode is on, but it can be turned off using the configuration software.
Reset Features and Resetting the Unit
Locating the Reset Button and LED
MLC Plus 84 D Front Panel With Wallplate Removed
Figure 36. Locations of the Reset Button and LED
Reset button and LED — Pressing this button causes various IP functions and Ethernet connection settings to be reset to the factory defaults. The adjacent green LED blinks depending on the selected reset mode (see Resetting the Unit and the reset modes table on the next page for details).
Resetting the Unit
There are several reset modes that are available by pressing the Reset button. The Reset button is recessed, so use an Extron Tweeker, a pointed stylus, or a ballpoint pen to access it. See the reset modes table below for a summary of the modes.
ATTENTION:
NOTE: If you hold down the Reset button continuously, the LED blinks every 3 seconds, and the unit enters a different mode, from the Reset all IP Settings mode through the Reset to Factory Defaults mode. For Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next.
| MLC Plus 84 Series Controller Reset Mode Summary | |||
| Mode | Use This Mode to... | Activation Result | |
| Use Factory Firmware | Temporarily boot up the unit with factory-installed firmware for a single power cycle in the event that a firmware update has failed or if incompatibility issues arise with user-loaded firmware | To start the Use Factory Firmware reset mode and replace firmware:1. On the controller, hold down the recessedResetbutton while applying power to the unit. Keep holding the button down until the Reset LED blinks twice, then release the button. The controller enters factory firmware mode, and the LED blinks.2. Upload new firmware to the unit as desired (seeUpdatingthe Firmwareon page 49 for details).NOTE:Do notcontinue to operate the MLC Plus controller using the factory firmware version. If you want to use the factory default firmware version, you must upload that version again. See theGlobal Configurator Help Filefor firmware upload instructions. | The controller reverts to the factory default firmware. Event scripting does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.NOTE: To return the unit to the firmware version that was running prior to the reset, cycle power to the unit. |
| Project Recovery | Recover project configuration and program files if passwords have been lost | For devices with a firmware version below 2.00.0001 | |
| To start the Project Recovery reset mode and recover a project:1. On the PC, open Global Configurator.2. Click the Tools menu and select Project Recovery. The Recovery Mode dialog box opens.3. Enter the IP address or host name of the target device for which you want to perform project recovery.4. Click Recover. The software allows indefinite time to establish a connection (until a connection is made or the user clicks Cancel).5. On the controller, hold down the recessed Reset button while applying power to the unit. When the unit finishes booting up, release the button. The control processor enters project recovery mode for 30 seconds, during which time the LED blinks quickly.GC automatically connects to the controller, then opens and retrieves the project from the unit.6. Cycle power to the controller to exit project recovery mode.7. Perform the Reset to Factory Defaults reset on the controller.8. Open Toolbelt, start device discovery, select the desired controller from the list and click Manage.9. Click the Network Settings tab and set the IP address of the controller.10. Click the User Management tab and change the password of the controller.11. Close Toolbelt.12. In GC, add the new password to the recovered project.13. Save the project.14. Upload the project from GC to the MLC Plus. | Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.During project recovery mode, events are stopped, and so is communication with AV devices.While the controller is in this mode, use the GC software to recover project files.If the software does not initiate project recovery within 30 seconds after the controller enters this mode, the controller exits recovery mode.Upon exiting project recovery mode:The unit enters the "use factory firmware" state.The Reset LED returns to being steadily lit.To return the unit to normal operation, cycle power to the unit (disconnect power, then let the unit power on again). | ||
| For devices with firmware version 2.00.0001 or higher | |||
| To start the Project Recovery reset mode and recover a project:1. On the PC, open Global Configurator.2. Click the Tools menu and select Project Recovery. The Recovery Mode dialog box opens.3. Enter the IP address or host name of the target device for which you want to perform project recovery.4. Click Recover. The software allows indefinite time to establish a connection (until a connection is made or the user clicks Cancel).5. On the Controller, press the recessed Reset button three times within one second. The controller enters project recovery mode for 30 seconds, during which time the LED blinks quickly.GC automatically connects to the controller, then opens and retrieves the project from the unit.6. Cycle power to the controller to exit project recovery mode.7. Perform the Reset to Factory Defaults reset on the controller.8. Open Toolbelt, start device discovery, select the desired controller from the list and click Manage.9. Click the Network Settings tab and set the IP address of the controller. 10. Click the User Management tab and change the password of the controller.11. Close Toolbelt.12. In GC, add the new password to the recovered project.13. Save the project.14. Upload the project from GC to the MLC Plus. | Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.During project recovery mode, events arstopped, and so is communication with AV devices.While the controller is in this mode, use the GC software to recover project files.If the software does not initiate project recovery within 30 seconds after the controller enters this mode, the controller exits recovery mode.Upon exiting project recovery mode:The unit returns to its pre-recovery mode state and settings.The Reset LED turns off. | ||
| Run/Stop Program | Toggle stop/start program | To stop or start a program:1. Hold down theResetbutton for about 3 seconds, until the Reset LED blinks once.2. Release and press theResetbutton momentarily (for <1 second) within 1 second*.* Nothing happens if the momentary press does not occur within 1 second. | The LED blinks 2 times if the program is starting.The LED blinks 3 times if the program is stopping. |
| NOTE: This reset mode is supported on firmware version 2.00.0001 or higher. | |||
| Toggle DHCP Client | Enable or disable the DHCP client | To enable or disable the DHCP client:1. Press theResetbutton five times (consecutively).2. Release the button. Do not press the button within 3 seconds following the fifth press. | The Reset LED blinks 6 times if the DHCP client is enabled.The Reset LED blinks 3 times if the DHCP client is disabled. |
| NOTES:· DHCP toggle mode is supported on firmware version 3.00.0000 or higher.· By default DHCP is off and the unit uses a static IP address.· When you disable DHCP, the unit reverts to using the previous static IP address. | |||
| Reset All IP Settings | Reset IP settings and port maps to factory defaults without affecting user-loaded files | To reset all IP settings:1. Hold down theResetbutton for about 6 seconds until the Reset LED blinks twice (once at 3 seconds, again at 6 seconds).2. Release and press theResetbutton momentarily (for <1 second) within 1 second*.* Nothing happens if the momentary press does not occur within 1 second. | Reset All IP Settings mode:· Sets the IP address back to factory default (192.168.254.250)· Sets the subnet back to factory default (255.255.255.0)· Sets the default gateway address to the factory default (0.0.0.0)· Sets domain and host names to factory default· Sets port mapping back to factory default· Turns DHCP off· Turns events (user-created schedules, macros) off.· Stops any running program. |
| Reset to Factory Defaults | Start over with configuration and uploading | To reset the unit to all factory default settings:1. Hold down theResetbutton for about 9 seconds until the Reset LED blinks three times (once at 3 seconds, again at 6 seconds, again at 9 seconds).2. Release and press theResetbutton momentarily (for <1 second) within 1 second*.* Nothing happens if the momentary press does not occur within 1 second. | Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).· Does everything Reset All IP Settings mode does· Removes (clears) all user-loaded files and configurations from the controller:· Clears driver-port associations (IR, serial, Ethernet) and port configurations· Removes button configurations· Removes schedules, settings, macros |
NOTES:
- After performing a Reset All IP Settings or Reset to Factory Defaults reset, set the IP address again (by using Toolbelt) for use on your network.
- The factory configured passwords for this device have been set to the device serial number. Passwords are case sensitive. Performing a Reset to Factory Defaults sets the passwords to extron.
Software-Based Configuration and Control
This section of the guide is divided into the following topics:
- Configuration and Control: an Overview
- Basic Setup Steps: a Guide to this Section and Other Resources
- Downloading the Software and Getting Started
- Troubleshooting
Configuration and Control: an Overview
An MLC must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be configured and controlled via a host computer attached to the same network as the controller. See LAN and PoE port and LEDs on page 20 for details about the LAN port and cabling to connect the controller to the network.
- Configure the controller by using the Global Configurator software (GC Professional or GC Plus). See the Extron website for full system hardware and software requirements.
- The default web pages embedded within the controller provide a means to view general hardware information, network settings, and, if configured, project information. You cannot configure the controller via the embedded web pages.
NOTE: See the diagram within LAN and PoE port and LEDs on page 20 for the default login credentials for the MLC Plus internal web pages.
Basic Setup Steps: a Guide to this Section and Other Resources
NOTE: GC projects can be created offline and uploaded to the hardware at a later date.
Follow the steps in Hardware Features and Installation starting on page 6. The overall process for setting up a control processor is as follows:
flowchart
graph TD
A["Step 5: Configure the IP settings of the MLC Plus 84."] --> B["If desired or required, use Toolbelt to configure security settings for 802.1X, SSL.<br>Upload security certificates, private keys."]
B --> C["Create a new GC Professional or GC Plus project and add the MLC Plus 84 to it."]
C --> D["Configure controller ports."]
D --> E["Create monitors, schedules, timers, macros, and local variables."]
E --> F["Configure controller buttons."]
F --> G["Save the project."]
G --> H["Build and upload the configuration to the controller."]
I["See the network communication setup instructions on page 26."] --> A
Figure 37. Overall Configuration Steps
Downloading the Software and Getting Started
GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (http://www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.
NOTE: New RS-232 and Ethernet drivers are required. You must use serial and Ethernet drivers developed specifically for the IP Link Pro platform. With the exception of IR device drivers, drivers used for the previous generation IP Link (non-Pro) control processors are not compatible.
Locating Software, Firmware, and Driver Files on the Extron Website
There are three main ways to find software, firmware, and device drivers within www.extron.com:
• Via links from the web page for the specific product
- Via the Download Center page (click on the Download tab at the top of any page within the Extron website.)
• Via links from search results
NOTE: For some software you have the option to click the Download button to begin downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.
To obtain Global Configurator (GC Professional, GC Plus) software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. For Global Configurator Professional, you must first attend Extron training, pass a proficiency test, and achieve Extron Control Professional Certification before being able to access all the features of that program.
Via links from the web page for the specific product
-
Navigate to the web page for the specific product model by performing one of the following:
-
Typing the model name into the Search field in the upper right of any Extron web page and clicking the magnifying glass icon or
-
Selecting the model name from the Product Shortcuts drop-down list in the upper left of the Extron home page or Products page.
-
Click the Downloads tab in the middle of the product page. A list of available software, firmware, and documents for that model appears on screen.
- Click on the name of the desired software or firmware to start downloading the file, or click on the link for device drivers to navigate to a page from which you can select either a driver package or specific drivers for individual devices.
Via the Download Center page
- Click on the Download tab at the top of any page within the Extron website to access the Download page.
- Click on the link for the desired software product category (such as Global Configurator Professional software or control system device drivers) in the center of the screen. A page opens that allows you to make more specific selections from within that category.
- For software, click on the link for the specific software that you need. A software product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.
For drivers:
a. Click on the Control System Drivers button.
b. Select the name of the control processor from the drop-down list.
c. Click the link directly below the search fields to download the current "Pro Series driver package" of all available drivers supported by the control processor; or search for, locate, and select the device or devices for which you need a driver file.
d. To download a single driver rather than the package, click on the appropriate link in the row for the product you want to control to download the driver or to download the "communication sheet." The communication sheet provides details that may be helpful for working with the product and its control driver.
- For some software you can click the Download or Download Now button to begin downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.
For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.
Via links from search results
-
Type the specific name of the software package (such as Global Configurator or Toolbelt) into the Search field in the upper right of the Extron web page and click the magnifying glass icon. A search results page appears.
-
Click on the name of the software package. A software product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.
-
For some software you can click the Download or Download Now button to begin downloading the software file. For other software there may be a link for contacting an Extron support representative who can provide you access to the latest version.
Obtaining Control Drivers
Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver files. Prior to configuration, download driver files for products to be used in the installation.
NOTE: For serial or Ethernet devices, MLC Plus 84 Series controllers require IP Link Pro drivers. They do not support serial or Ethernet drivers that were created for IP Link (non-Pro) products. However, existing Extron IR driver files are supported.
If the system requires a driver that is not already available, you have an additional option: request a new serial (RS-232) or Ethernet driver from Extron.
Things to Do After Installing GC and Before Starting a Project
- Read the Global Configurator Help File, included with the software, for details and step-by-step procedures on how to start a GC Professional or GC Plus project and perform basic setup tasks for a controller. The Global Configurator Help File provides a wealth of information on settings and how to use the software, itself. The help file covers setup steps and includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.
- Obtain network addresses and related information from your network administrator.
- Set up the IP address for the controller. See Installation Step 5: Set up the MLC for Network Communication on page 26 for an overview of how to set up the network properties of the unit. For details, see the GC help file or Toolbelt help file, which contains instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the controller is able to communicate with the network.
Using GC: Helpful Tips
Resources and Notes
- The MLC Plus 84 D Setup Guide and MLC Plus 84 EU and MLC Plus 84 MK Setup Guide ship with the units, and they list available resources (software, drivers, instructions). The setup guides include a quick reference to the front and rear panel features, and cover basic hardware installation.
- See Front Panel Features on page 30 and Rear and Side Panel Features and Cabling on page 18 in the “Hardware Features and Installation” section of this guide for features and settings for the ports you are configuring.
- If you plan to configure the controller at the installation site, Extron recommends downloading drivers for all the devices in the installation before you go out to the site.
- The Global Configurator project file (*.gcpro or *.gcplus) contains configuration settings and it can be saved to a directory or folder for backup or for installation on another MLC Plus 84 control processor. Saving a configuration is recommended before you perform a firmware upgrade.
- The controller can be set up with passwords to allow configuration access only to administrators to prevent other users from making changes to settings, events, and controls.
- IP address, subnet mask, and gateway address are required during network setup of the controller.
- The unit name is any name (for example, Room250-MLCPlus or LectureHallCtrlMLC) that you want to use to label a specific MLC Plus unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-). The following rules apply:
- Spaces are not permitted within the name of a unit or at the start or the end of a name.
- Underscores ( _ ) are not permitted.
- Valid characters are A-Z, a-z, 0-9, and - (hyphen).
- The unit does not distinguish between upper and lower case letters.
- The name cannot start with a number or a hyphen, and it cannot end with a hyphen.
• Maximum name length is 63 characters.
Troubleshooting
Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the controller, and the PC. Push a front panel button or rotate the Volume knob.
If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:
Power Connections
- Ensure that all devices are plugged in.
- Make sure that each device is receiving power. The MLC Plus front panel buttons light if the controller is receiving power.
Data Connections
- Check the cabling connections (see Rear and Side Panel Features and Cabling starting on page 18) and make adjustments as needed. The Link LEDs on the MLC Plus and on the PC should be lit solid green if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN and PoE port and LEDs on page 20).
-
Try to "ping" the unit by entering ping 192.168.254.250 at the command prompt, or use the IP or web address provided to you by your system administrator. If you get no response:
-
Make sure your unit is using the appropriate subnet mask (check with your system administrator).
-
Make sure your PC and network do not have a software firewall program that might block the IP address of the MLC Plus unit.
-
If contact is established with the unit, but the MLC Plus web pages cannot be accessed by your web browser, verify (via an Internet network options or preferences menu) that your web browser is configured for direct network connection and is not set up to use a proxy server.
Device Control Connections and Configuration
- Verify that ports are wired correctly and that ground (earthing) wires are connected to the proper pins on the MLC Plus and, if applicable, on the controlled device.
- Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup window on the controlled device.
- Verify that the appropriate drivers were used while creating the GC configuration file and that the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the MLC Plus and on the other devices.
- For digital input connections, verify whether the application requires the +5 VDC pull-up resistor within the MLC Plus for TTL circuits and use the software to check whether it is selected within the configuration.
- Verify that input voltage at the digital input port does not exceed 24 VDC.
- Verify that input at the volume control port does not exceed 10 VDC and that the amplifier is cabled correctly, as well.
If you are still experiencing problems, call the Extron S3 Sales & Technical Support Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).
Reference Information
This section of the guide includes the following reference items:
• Network Requirements
- File Types: a Key to Extron-specific File Names
- Secure Sockets Layer (SSL) Certificates
• IEEE 802.1X Certificates
• SNMP
To read product specifications, visit the MLC Plus 84 product pages at www.extron.com.
Network Port Requirements
Network administrators may find it useful to know which ports, protocols, and services are used by the MLC Plus 84 controllers, Global Configurator Plus and Professional software, Toolbelt, and Extron Control apps (for IP Link Pro control systems). A list of protocols used for inbound and outbound communication for each type of device or software is available in the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at www.extron.com.
The controllers use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License Information button in the internal web pages of the controller. A License Information window opens. To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This opens a copy of the package license in a separate window. A list of licenses is also available in the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.
File Types: a Key to Extron-Specific File Names
A basic understanding of the types of files used by the controller is helpful in order to decide what (if anything) to do with them.
- *.eff — This is an Extron firmware update file. See the Firmware Updates section starting on page 48 for details on firmware updates.
- *.eir — These are IR driver files containing infrared commands. There is a separate .eir file for each device the MLC Plus controls via infrared communication. Via Global Configurator, these files can be imported and associated with an IR port on a controller.
- *.gcplus — This is a Global Configurator Plus configuration file.
- *.gcpro — This is a Global Configurator Professional configuration file.
Secure Sockets Layer (SSL) Certificates
Extron IP Link Pro controllers ship with factory-installed SSL certificates created by Extron. If you want or are required to use a different SSL certificate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certificate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certificate to a controller.
NOTES:
- You must run Toolbelt as an administrator.
- Some certificates require a passphrase that is created when the certificate is created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.
IP Link Pro controllers support standard OpenSSL certificate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der file types. PEM file types are ASCII encoded and are the required format for uploading to the controller. DER (Distinguished Encoding Rules) file types are binary encoded and can typically have several file extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM file encodings if needed.
NOTE: A DER format file must be converted to PEM encoding before uploading it to the controller.
To properly create the certificate for uploading to Extron controllers, ensure that the certificate file meets the following requirements:
• contains X.509 certificate information
• contains public and private keys
- uses PEM encoding
NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital cryptography, certificates, and validation.
Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase.
IEEE 802.1X Certificates
IEEE 802.1X is a standard that enables port-based network access control via an authentication server. The protocol requires that all devices must be authenticated before gaining privileges to access the secure part of the network.
The Extron implementation of 802.1X supports PEAP - MSCHAPV2 and EAP - TLS methods of authentication. This section of the guide details the requirements for any certificate file (machine or CA) and the private key file (for the machine certificate) to be used in the system.
Extron provides resources for learning about 802.1X implementation:
- The Extron 802.1X Technology Reference Guide, available from www.extron.com, is the primary resource for background information, system planning, topology, and how to set up these systems.
- The Toolbelt Help file provides detailed step-by-step information on using the software to set up 802.1X for IP Link Pro control systems and on troubleshooting.
- The 802.1X Primer white paper, also available from www.extron.com, provides a general overview of the protocol and its use within a control system.
NOTES:
- You must run Toolbelt as an administrator.
• Machine certificates require a private key file, which can be encrypted.
Certificate File Requirements
PEM (Privacy-enhanced Electronic Mail) file types are ASCII encoded, and they are the required format for 802.1X authentication for the control processors. DER (Distinguished Encoding Rules) file types are binary encoded and can typically have several file extension variations, such as .crt and .cer.
NOTE: DER encoded files (files with .der, .crt, or .cer extensions that are encoded in DER binary format) must be converted to a PEM encoded file type (.pem) before being used for authentication.
DER encoded certificates must be converted to PEM encoding using a third-party tool. Contact your IT administrator for more information on required tools.
To create the 802.1X security certificate for uploading to Extron control processors, ensure that the certificate file meets the following requirements:
- It contains X.509 certificate information.
- It contains a private key (for machine certificates only).
- It is PEM encoded.
- It has a file extension that is .crt or .pem.
- Its file name consists of the following types of valid characters:
• Alphanumerical (A-Z, a-z, 0-9) characters - Some special characters (colon [:], underscore [_], and hyphen [-])
NOTE: Spaces are not permitted anywhere in the name.
Private Key File Requirements
Private key files are required only when employing machine certificates. Follow these requirements for creating a private key:
- Its file name consists of the following types of valid characters:
• Alphanumerical (A-Z, a-z, 0-9) characters - Some special characters (colon [:], underscore [_], and hyphen [-])
- It has a file extension that is .key or .pem.
- It can have optional encryption (via password or passphrase).
SNMP
Extron control products support Simple Network Management Protocol (SNMP). SNMP facilitates the exchange of basic network management information between network devices. It helps in monitoring of operations and factors such as packet usage, memory usage, remote password resets, and collection of error information. An information technology administrator can use common IT tools to monitor those factors, as well as look up device location and the name of the contact person for the device.
The SNMP controls within Toolbelt provide a way to enable or disable SNMP. It also allows you to specify related information such as the name of a contact person, the physical location of the unit, and a community name. The text that is specified in these fields is seen by the network community when the unit is queried.
Extron control products support the following security levels:
• Management Information Base 2 (MIB-II)
- SNMPv2c.
Maintenance
This section of the guide includes the following topics you may need in order to update, repair, or maintain the unit after installation:
- Removing the MLC Plus EU or MK From the Mounting Surface
- Firmware Updates
Removing the MLC Plus EU or MK from the Mounting Surface
Before you can replace buttons or faceplates on an MLC Plus 84 EU or MK, if the unit is installed in a wall or furniture, you must remove the unit from the metal mounting bracket and installation surface. To help with this task, Extron provides a removal tool (shown at right) with the unit. Use only this provided removal tool.
To remove the MLC Plus 84 EU or MK from the mounting surface:
- Insert the flat tip of the removal tool in the center of the right or left edge of the MLC Plus, between the faceplate and wall frame
- Push the tool into the gap until the line on the tool aligns with the edge of the faceplate.
- Press (angle) the removal tool outward from the MLC, toward the mounting surface (as shown in the figure at right) to release the tab that secures the MLC Plus within the wall frame.
- Repeat steps 1 and 2 on the opposite side of the MLC Plus. The unit should tilt out from the frame.
Figure 38. Inserting and Pressing the Removal Tool
NOTE: The wall frame is removed at the same time you remove the MLC Plus from the bracket and mounting surface.
Firmware Updates
If the need arises, you can replace the MLC Plus firmware. This section covers the following firmware-related topics:
• Determining the Firmware Version
- Updating the Firmware
Determining the Firmware Version
There are several ways to check which firmware version the controller is using:
• View the device information in Toolbelt.
• View the general status information section of the MLC Plus embedded web pages.
- View the GlobalViewer (GV) web pages (if the controller has already been configured and the GV web pages have been generated, built, and uploaded to the controller).
Before using any of those methods, connect the controller and the PC to the same network. For details see the Hardware Features and Installation section starting on page 6, and the Software-based Configuration and Control section starting on page 38.
Using Global Configurator and Toolbelt
- Start Global Configurator in either GC Professional or GC Plus mode and open the Toolbelt link, or open the Toolbelt software directly.
- Either add the desired MLC Plus manually or start device discovery and select the desired controller from the list of discovered devices.
- Click on the IP address link or on the Manage icon (cog) in the row for the desired controller, select the applicable device management tabs, and view the device information.
Using a browser
The controller comes with a set of factory default embedded web pages. Also, after configuration, the GlobalViewer (GV) application could be installed in the unit, providing a different set of web pages. See the Global Configurator Help File for information on how to use that software and the resulting web pages. Either type of web page (factory default or GV) can be used to find the firmware version and part number of the unit.
- Start a browser program.
- Enter the IP address of the MLC Plus into the address field of the browser and log on to the internal web page or to the optional GlobalViewer web page stored in the MLC Plus (see the Global Configurator Help File for details).
- Look for the general device or status information section.
Updating the Firmware
Firmware upgrade tools require the PC and the controller to both be connected to an Ethernet network. The instructions for updating the MLC Plus firmware assume you have installed the appropriate software on your PC first.
NOTES:
- You should save the existing configuration to a file (see the Global Configurator Help File for instructions) before replacing the firmware. If the file is saved, the configuration can be restored to the MLC Plus later using GC.
- Check the Extron website for firmware-related documents, instructions, patch files, and new firmware files before loading new firmware into the controller. We recommend that you read the firmware release notes (available from www.extron.com) before beginning the firmware update.
Locating and downloading the firmware
- Visit the Extron website to find the latest firmware file for the MLC Plus. The easiest way to locate files is through the Downloads tab on the web page for the specific model.
- Download the executable installer file (*.exe) from the website and run the installer program. The program automatically stores the firmware file on the PC in C:\Program Files\Extron\Firmware within a folder specific to that version.
- Write down the firmware filename and location for later use. The filename ends in .eff such as 49-247-50-x.xx.xxxx-yyyy.eff where x.xx.xxxx is the version number.
NOTE: The firmware update file must have a filename extension of .eff. If the file does not have that extension, it does not work properly.
Installing firmware
Firmware can be replaced by using one of the following:
- Global Configurator (using the link to Toolbelt)
- Toolbelt
These methods allow you to browse to find and select the appropriate .eff file on your PC and then click an Upload button to initiate the firmware upload to the controller.
NOTE: Toolbelt allows you to update multiple devices with the same firmware version simultaneously.
Extron Warranty
Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Japan:
Extron, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
Africa:
Extron South Africa
3rd Floor, South Tower
160 Jan Smuts Avenue
Rosebank 2196, South Africa
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400
Europe: 31.33.453.4040 or 800.3987.6673
Japan: 81.3.3511.7655
Africa: 27.11.447.6162
Middle East: 971.4.299.1800
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
- Safety Instructions • English
- ATTENTION:
- FCC Class A Notice
- Battery Notice
- Conventions Used in this Guide
- Notifications
- Software Commands
- Specifications Availability
- Extron Glossary of Terms
- Contents
- Introduction 1
- Hardware Features and Installation ......6
- Operation 30
- Software-Based
- Configuration and Control 38
- Reference Information ....44
- Maintenance....47
- Introduction
- Before You Begin
- What This Guide Covers
- Important Information You Need Before Installation
- About the MLC Plus 84 Series
- Features
- General features
- Network and configuration features
- Application Diagram
- Device Control
- About Global Configurator (with GC Professional and GC Plus Modes)
- PC System Requirements
- Hardware Features and Installation
- Installation Step 1: Get Ready
- Installation Step 2: Prepare the Installation Site
- Accessibility and Americans with Disabilities Act (ADA) Compliance
- MLC Plus 84 D Site Preparation
- NOTES:
- MLC Plus 84 EU and MLC Plus 84 MK Site Preparation
- Installation Step 3: Change Buttons or a Faceplate (optional)
- Replacing Buttons or a Faceplate on an MLC Plus 84 D
- Replacing Buttons or a Faceplate on an MLC Plus 84 EU or MLC Plus 84 MK
- Replacing Buttons or a Faceplate
- Installation Step 4: Cable All Devices
- Power connection
- Control and power — LAN (Ethernet) and PoE
- Control
- MLC Plus 84 Series Serial protocol:
- Installing Two Single Emitters
- Installation Step 5:
- Set up the MLC Plus 84 for Network Communication
- Installation Step 6: Configure the MLC Plus 84
- Installation Step 7: Test and Troubleshoot
- Installation Step 8: Complete the Physical Installation
- Mounting
- Mounting the MLC Plus 84 D
- Mounting the MLC Plus 84 EU or MLC Plus 84 MK
- Operation
- Front Panel Features
- Wallplates, Wall Frames, and Faceplates
- Transmit/Activity LED and Buzzer
- Buttons
- Volume Controls and LEDs
- Volume control options
- Range-based volume adjustment
- Increment/decrement volume adjustment
- Control voltage range and mute
- Soft Start mode
- Reset Features and Resetting the Unit
- Locating the Reset Button and LED
- Resetting the Unit
- Software-Based Configuration and Control
- Configuration and Control: an Overview
- Basic Setup Steps: a Guide to this Section and Other Resources
- Downloading the Software and Getting Started
- Locating Software, Firmware, and Driver Files on the Extron Website
- Via links from the web page for the specific product
- Via the Download Center page
- For drivers:
- Via links from search results
- Obtaining Control Drivers
- Things to Do After Installing GC and Before Starting a Project
- Using GC: Helpful Tips
- Resources and Notes
- Troubleshooting
- Power Connections
- Data Connections
- Device Control Connections and Configuration
- Reference Information
- Network Port Requirements
- File Types: a Key to Extron-Specific File Names
- Secure Sockets Layer (SSL) Certificates
- IEEE 802.1X Certificates
- Certificate File Requirements
- Private Key File Requirements
- SNMP
- Maintenance
- Removing the MLC Plus EU or MK from the Mounting Surface
- Firmware Updates
- Determining the Firmware Version
- Using Global Configurator and Toolbelt
- Using a browser
- Updating the Firmware
- Locating and downloading the firmware
- Installing firmware
- Extron Warranty
- USA, Canada, South America, and Central America:
- Asia:
- Japan:
- Europe:
- China:
- Middle East:
- Africa:
Brand : Extron
Model : MLC Plus 84
Category : Contrôleur audiovisuel