HB-THUC - Uncategorized Sabrent - Free user manual and instructions

Product Type	USB-C Hub
Brand	Sabrent
Model	HB-THUC
Ports	4x USB-A 3.0, 1x USB-C PD, 1x HDMI, 1x SD card reader
Dimensions	120 x 60 x 20 mm
Weight	98 g
Input Connector	USB-C Male, tethered cable 15 cm
Power Delivery	Pass-through up to 100W (charging hub)
USB-A Output	5V, 1.5A per port
HDMI Resolution	Up to 4K @ 30 Hz
SD Card Slot	Supports SD/SDHC/SDXC, UHS-I
Material	Aluminum alloy
Color	Silver
Operating Temperature	0°C to 45°C
Storage Temperature	-10°C to 70°C
LED Indicator	Power LED (blue)
Compatibility	Windows, macOS, Linux, Chrome OS
Safety Features	Overcurrent, overvoltage, short circuit protection
Maintenance	Wipe with a soft, dry cloth
Spare Parts	Not available (non-serviceable)
Repairability	Not user-serviceable; contact Sabrent support

Frequently Asked Questions - HB-THUC Sabrent

How do I connect the Sabrent HB-THUC hub to my laptop?

Connect the built-in USB-C cable to your laptop's USB-C port. The hub will be automatically recognized. For power delivery, connect a USB-C charger to the PD port.

Does the hub support 4K video output?

Yes, the HDMI port supports resolutions up to 4K @ 30 Hz. Ensure your laptop's USB-C port supports DisplayPort Alt Mode.

Can I charge my laptop through this hub?

Yes, the hub supports Power Delivery (PD) pass-through up to 100W. Connect your laptop charger to the USB-C PD port on the hub.

What SD card types are supported?

The SD card slot supports SD, SDHC, and SDXC cards with UHS-I speed.

Is the hub compatible with my iPad Pro?

Yes, it works with iPad Pro with USB-C, as well as other tablets and smartphones that support USB-C OTG.

Why is my external drive not detected?

Ensure the drive is properly connected. Try a different USB port. The hub may need more power; connect a power supply to the PD port. Also check drive compatibility.

How do I clean the hub?

Disconnect the hub. Wipe the exterior with a soft, dry cloth. Do not use liquids or abrasive cleaners.

Does the hub support Ethernet?

No, the HB-THUC does not have an Ethernet port. It only provides USB-A, USB-C PD, HDMI, and SD card reader.

What is the maximum data transfer speed?

The USB-A 3.0 ports support data transfer speeds up to 5 Gbps (USB 3.0). Actual speed depends on devices and cables.

My hub gets warm during use. Is that normal?

Yes, slight warming is normal due to power conversion. If it becomes excessively hot, disconnect and contact support.

USER MANUAL HB-THUC Sabrent

Connecting Differently™

THUNDERBOLT 3™ TRAVEL DOCK

(WITH HDMI, DISPLAYPORT, SD CARD READER, ETHERNET AND USB 3.2 PORT)

Black SAGRENT device with USB port and external cable, no visible text or symbols on main body

HB-THUC USER MANUAL

FEATURES

• Compact and light design. Ideal for backpacks and travel.
• Powered by an Intel Thunderbolt 3 ^TM controller with a bandwidth of up to 40 Gbps.
• DisplayPort 1.4 for 8K @ 60Hz (DSC), 5K @ 60Hz, and 4K @ 120Hz.
• DisplayPort supports HDR, HDCP 2.2, and VESA Adaptive Sync (FreeSync) where available.
  • HDMI 2.0 video output for up to 4K @ 60Hz.
  • 1 x Gigabit Ethernet RJ45 port.
• SD UHS-II card reader. Read and write SD cards with a speed of up to 312 MB/s.
  • 1 x USB 3 Type-A port - Up to 10 Gbps.

SYSTEM REQUIREMENT

• Windows OS.
  • Mac OS (Apple M1 can only support one monitor output).

Line drawing of a closed beige briefcase with lid and handle, no text or symbols present

Simple line drawing of a document with two horizontal lines, no text or symbols present

PACKAGE CONTENT

• 1 x Sabrent Thunderbolt 3^TM docking station.
  • This quick user guide.

Thunderbolt™ and the Thunderbolt™ logo are trademarks of Intel Corporation or its subsidiaries

CONNECTING FOR THE FIRST TIME VIA THUNDERBOLT 3 ^TM

Connect your Sabrent external drive to your computer as shown in the diagram. Make sure to confirm your computer's port has the Thunderbolt 3™ logo, otherwise it will likely be a standard USB 3 Type-C port.

When using any Thunderbolt 3™ device for the first time, your operating system might need you to approve the connection. If this is the case, select "Always Connect" and click "OK". You can alternatively select "Ask Every Time" if you need to do so for security reasons.

Approve Thunderbolt™ Devices

The following Thunderbolt™ device chain has been plugged into Port 2 and one or more devices require your permission to connect to this system.

Select the devices you wish to connect:

Sabrent External

Always Connect

Note: Selecting "Do Not Connect" will prevent that device and all devices further down the chain from being used on the system.

Install the driver included with the device before approving the device.

OK

TROUBLESHOOTING YOUR THUNDERBOLT 3 ^TM DEVICE

To troubleshoot the scenario where a Thunderbolt 3 ^™ device is not recognized properly, we suggest checking following items:

1. Make sure that both the computer and the device are turned on and that the Thunderbolt 3 ^™ device is connected to the computer via the Thunderbolt interface.
2. Disconnect and re-connect the Thunderbolt cable and/or restart the computer.
3. Use the Thunderbolt 3 ^™ cable that was included. If you own a second cable, test both to rule out any problems with the cable.
4. Confirm that your computer supports Thunderbolt. If it has a USB-C port but only supports USB, the Thunderbolt device won't work.
5. For Windows PCs, update the BIOS of your computer.
6. For Windows PCs, update the Thunderbolt firmware (NVM) on your computer.
7. For Windows PCs, update the Thunderbolt software (driver) on your computer.
8. For Windows PCs, when you connect a new device for the first time, you might have to approve the device. Select "Always Connect".
9. For Windows PCs, if the device is recognized at first but disconnecting and re-connecting fails, install the device driver for Windows.
10. For Windows PCs, if the device is no longer recognized after upgrading your operating system (e.g. from Windows 7 to Windows 10), uninstall the Thunderbolt software and re-install the latest version, even if it's the same version.

SABRENT

Please contact our Technical Support Team for additional troubleshooting

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