PEXUSB312A2C2V - Carte d'extension PCIe StarTech.com - Free user manual and instructions

Product Type	PCI Express USB 3.1 Gen 2 Card
Model Number	PEXUSB312A2C2V
Brand	StarTech.com
Ports	2 x USB-C (USB 3.1 Gen 2), 2 x USB-A (USB 3.1 Gen 2)
Interface	PCI Express x4 (v3.0 compatible)
Maximum Data Transfer Rate	10 Gbps per port
Dimensions (L x W x H)	5.5 x 4.5 x 0.8 in (140 x 115 x 20 mm)
Weight	1.8 oz (50 g)
Power Source	PCI Express bus power; optional SATA power connector for additional power
Chipset	ASMedia ASM3142
Operating Systems Supported	Windows, Linux, macOS (driver installation required on some OS)
Installation Requirements	Available PCI Express x4 or larger slot, operating system drivers
Cleaning and Maintenance	Use a soft, dry cloth to remove dust. Avoid liquids and abrasive cleaners.
Safety Precautions	Disconnect power before installation. Use anti-static precautions when handling.
Spare Parts and Repairability	No user-serviceable parts. Contact StarTech.com support for warranty or replacement.
Warranty	2 years limited warranty

Frequently Asked Questions - PEXUSB312A2C2V StarTech.com

What operating systems are compatible with the PEXUSB312A2C2V?

The card supports Windows (7, 8, 10, 11), Linux (kernel 3.x+), and macOS (10.12+). Driver installation may be required on some systems.

Does the card require an external power connection?

It can be powered solely by the PCIe slot, but for high-power devices, connect the included SATA power cable for extra power.

What is the maximum transfer speed of each port?

Each USB 3.1 Gen 2 port supports up to 10 Gbps.

Can I use this card with a PCIe x1 slot?

The card is designed for a PCIe x4 slot, but it can physically fit in an x16 slot. It will not work in an x1 slot due to lane requirements.

How do I install the drivers?

Download the latest drivers from StarTech.com support page or use the included driver disc for Windows. For Linux/macOS, drivers may be built-in.

Does it work with USB 2.0 or 3.0 devices?

Yes, the card is backward compatible with USB 3.0 (5 Gbps), USB 2.0 (480 Mbps), and USB 1.1 (12 Mbps).

What is the power output for charging devices?

Each USB-A port provides up to 900 mA (4.5 W). USB-C ports support up to 1.5 A (7.5 W) for charging.

Is the card hot-swappable?

Yes, USB devices connected to the card are hot-swappable. However, the card itself should be installed with the system off.

What should I do if my computer does not recognize the card?

Check that the card is fully seated in the PCIe slot and that the power cable (if needed) is connected. Ensure drivers are installed. Try a different PCIe slot.

Can I use this card for VR headsets?

Yes, the high bandwidth (10 Gbps) is suitable for VR headsets like Oculus Rift S or HTC Vive, provided your system meets other requirements.

USER MANUAL PEXUSB312A2C2V StarTech.com

4-Port USB 3.2 (10Gbps) Card - 2x USB-A and 2x USB-C with Two Dedicated USB Controllers - PCIe

Product ID

PEXUSB312A2C2V

Requirements

For product requirements, technical specifications, manuals, and declarations of conformance, please visit:

www.StarTech.com/PEXUSB312A2C2V

Package Contents

• PCI Express USB Card x 1
• Full Profile Bracket (Installed) x 1
- Product Insert x 1

Safety Information

• Do not touch the gold connectors or the face of the printed circuit board (PCB). Always handle the computer card by its edges.
• Computer cards can be damaged by static electricity. Ensure the installer is properly grounded before they open the computer case or touch the computer card. The installer should wear an anti-static strap when installing any computer component. If an anti-static strap is not available, discharge any built-up static electricity by touching a large grounded metal surface for several seconds. Prior to installing the computer card, turn off then unplug the computer and any peripheral devices that are connected (e.g. printers, external hard drives, etc.).
• Prior to installing the computer card, turn off then unplug the computer and any peripheral devices that are connected (e.g. printers, external hard drives, etc.).

FCC -- Part 15

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by StarTech.com could void the user's authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Warranty Information

This product is backed by a two-year warranty.

For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

StarTech.com Ltd.

45 Artisans Crescent

London, Ontario

N5V 5E9

Canada

StarTech.com LLP

4490 South Hamilton

Road

Groveport, Ohio

43125

U.S.A.

StarTech.com Ltd.

Unit B. Pinnacle 15

Gowerton Road

Brackmills

Northampton

NN4 7BW

United Kingdom

StarTech.com Ltd.

Siriusdreef 17-27

2132 WT Hoofddorp

The Netherlands

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