EP-104 - Earphones Vorago - Free user manual and instructions

Product Type	Wired In-Ear Earphones
Brand	Vorago
Model	EP-104
Driver Unit	10mm dynamic
Impedance	32 Ω
Frequency Response	20 Hz – 20 kHz
Sensitivity	95 dB/mW
Connector	3.5mm TRS jack, gold-plated
Cable Length	1.2 m
Weight	Approx. 15 g
Microphone	Yes, inline with remote
Compatibility	Devices with 3.5mm jack (smartphones, tablets, laptops)
Ear Tips	3 sizes (S/M/L) silicone
Color	Black
Noise Isolation	Passive, up to 20 dB
Care & Cleaning	Wipe with soft dry cloth; do not use liquids
Safety	Do not use at high volume for extended periods to prevent hearing damage
Spare Parts	Ear tips available separately; cable not user-replaceable
Warranty	1 year limited manufacturer warranty

Frequently Asked Questions - EP-104 Vorago

How do I connect the earphones to my device?

Simply plug the 3.5mm connector into your device's headphone jack. Ensure the connection is secure. The earphones do not require pairing or Bluetooth.

Can I use these earphones for phone calls?

Yes, the EP-104 includes an inline microphone and remote control, allowing you to answer calls and control music playback.

What should I do if the earphones produce no sound?

Check that the jack is fully inserted. Test with another device to isolate the issue. Clean the jack and connector gently. If the problem persists, the earphones may be defective.

Are the ear tips interchangeable?

Yes, the package includes three sizes of silicone ear tips: small, medium, and large. Choose the size that provides a comfortable and secure fit for best sound isolation.

How should I clean the earphones?

Use a soft, dry cloth to wipe the earbuds and cable. Do not use water, alcohol, or other liquids. For ear tips, remove and wash with mild soap and water, then dry thoroughly before reattaching.

What is the warranty period for the EP-104?

Vorago offers a 1-year limited warranty against manufacturing defects. Keep your proof of purchase for warranty claims.

Can I use these earphones with a computer?

Yes, the 3.5mm connector works with computers, laptops, and tablets that have a headphone jack.

Why does the sound cut out when I move?

This may be due to a loose connection at the jack or damage to the cable. Try repositioning the plug or replacing the earphones if the issue persists.

Are these earphones suitable for sports?

The EP-104 are standard wired earphones; they are not specifically designed for sports. Sweat may damage them, and the cable can be cumbersome during intense activity.

How can I improve sound quality?

Ensure a proper fit with the correct ear tip size. Use a high-quality audio source. Avoid excessive volume to prevent distortion.

USER MANUAL EP-104 Vorago

Connector: 3.5 mm stereo for audioFrequency range: 20Hz - 20kHzSensitivity: 92±3dB(1KHz)Impedance: 16Frequency (mic): 30 Hz - 16 kHzSensitivity (mic): -42±3DBffective value: 3mWTHD: <5%Speaker diameter: 10 mmCable type: RoundCable length: 1.20mWeight: 14.4g

ENGLISH

Limited product warranty

Vorago equipment and / or accessories are covered by a limited

warranty for the time indicated in the annexed validity table, counting from the date of acquisition against any manufacturing and operation

from the date of acquisition, against any manufacturing and operation defect, provided they have been used under normal conditions of use

during the warranty period and for which it was manufactured. Vorage warranty the buyer the absence of anomalies regarding the materials.

Products Validity
PC, tablets, cell phones, audio, keyboards, mouse, networks and accessories	12 Months
LCD Monitor* Except in panel (screen display) for which it will only be 12 months.	36 Months*
Computer equipment 3 years including nanobody s.* Except computer equipment where the processor is integrated on the motherboard it will only be 12 months.	36 Months *

Important warranty policy: Please read and complete this warranty policy and seal it in the store when purchasing the product.

Product: Earphones
Model: EP-104 Dealer stamp
Brand: Vorago
Serial number:
Invoice number:
Delivery date:

Responsibilities

The total responsibility of Vorago will be to repair or replace the product, including labor and parts, at no cost to the buyer when it is returned to the point of sale, presenting this warranty policy properly completed and approved by the manufacturer's license. The entire warranty of the copy of the receipt or receipt in which data of the product the date of purchase is specified, to verify the times within the warranty. Vorago may use new parts, restored or used in good condition to repair or replace any product, at no additional cost to be consumed, in the case of the purchase price, which will not be paid for any reason, will be generated by a similar product or with superior characteristics. This warranty covers the transportation expenses of the product derived from its fulfillment; which will be directly attributable to the supplier of the product in all replacement products, the original warranty period will be 10 years earlier. The manufacturer is governed by international standards for the manufacture of products.

How to obtain warranty support

Warranty claims are processed through the point of sale, during the first 15 days after the purchase, as long as they meet the requirements. Guarantee claims that can not be processed through the point of sale and any concerns related to the product purchased should be sent with the prepaid guide by Vorago to the address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustín, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico.

Except in situations of force majeure or fortuitous event, the repair time in no case will be greater than 30 calendar days from the date of receive of the equipment in Vorago.

Exclusions

This warranty is has valid in the following cases:

a) When the product had been used in conditions other than normal. b) When the product has got been operated in accordance with the

6) When the product has not been operated in accordance with the instructions for use.

c) When the product has been altered or repaired by unauthorized persons by Vorago.

Vorago does not offer any other express warranty for this product.

To make the warranty valid, as well as the acquisition of parts, components, consumables and accessories.

To validate a warranty, the following information must be sent to the email:

[e-mail]

1.- Model and color

2.- Product failure

3.-Ticket or purchase invoice (digitized)

4.-Your address with CP, telephone and full Name.

Available in the establishment where the product was purchased and / or in our central offices:

Returns

In the case of product return, it will only be the place of purchase by the end customer. Subject to the return policies established by the same seller.

Vorago, S.A. de C.V.

Francisco Villa No. 3 Col. San Agustio, C