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KAM12PDWFSA - Dishwasher Kogan - Free user manual and instructions

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Product Type Freestanding Dishwasher
Brand Kogan
Model KAM12PDWFSA
Place Settings 12
Energy Efficiency Class A+
Noise Level 44 dB(A)
Dimensions (W x D x H) 60 x 60 x 85 cm
Weight 45 kg
Power Supply 220-240V, 50Hz, 10A
Water Connection Cold water only, 3/4 inch
Programs Eco, Intensive, Normal, Quick, Glass, Rinse
Drying System Condensation drying
Control Panel Electronic, push-button with LED display
Delay Start Yes, up to 24 hours
Child Lock Yes
Cutlery Basket Yes, removable
Rinse Aid Dispenser Yes, adjustable
Salt Dispenser Yes
Cleaning Method Self-cleaning filter, removable spray arms
Spare Parts Availability Yes, through Kogan support or authorized dealers

Frequently Asked Questions - KAM12PDWFSA Kogan

How do I install the dishwasher?
Ensure the unit is level and connected to a cold water supply and a drain hose. Plug into a grounded outlet. Refer to the manual for detailed step-by-step instructions.
What detergent should I use?
Use a dishwasher detergent (powder, gel, or tablets) specifically designed for dishwashers. Avoid hand dish soap as it causes oversudsing.
How do I clean the filter?
Remove the lower spray arm and unscrew the filter assembly. Rinse under running water and use a soft brush to remove debris. Reinstall securely.
Why is my dishwasher not draining?
Check for a clogged filter or blocked drain hose. Ensure the drain hose is not kinked. Also verify the garbage disposal (if connected) is clear.
Can I open the dishwasher during a cycle?
Opening the door will pause the cycle and may release steam. For safety, wait for the cycle to finish or use the cancel/drain function to stop.
Why are my dishes not drying?
Ensure rinse aid is filled and the setting is appropriate. Use the Extra Dry option if available. Also, avoid overloading and use a higher temperature rinse.
How do I reset the dishwasher?
Press and hold the Start/Reset button for 3 seconds or follow the manual's reset procedure. This will cancel the current cycle and drain water.
What does the 'E' error code mean?
Error codes vary by model. Common causes include water supply issues, drain blockages, or heating faults. Consult the manual for specific code meanings.
Where can I find spare parts?
Spare parts such as spray arms, filters, and racks can be ordered through Kogan customer support or authorized service centers.
How do I descale my dishwasher?
Use a descaler or a mixture of vinegar and water. Run a hot cycle with the solution in the detergent dispenser. Rinse with a normal cycle afterwards.

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USER MANUAL KAM12PDWFSA Kogan

12 PLACE DISHWASHER

(WHITE)

KAM12PDWFSA

Safety & Warnings 3

Overview 6

Installation 9

Before First Use 20

Operation 22

Cleaning & Care 31

Troubleshooting 35

Specifications 38

Note:

To get the best performance from your dishwasher, read all operating instructions and safety notes before using it for the first time. Retain this user guide for future reference.

WARNING

When using your dishwasher, follow the precautions listed below:

• Installation and repair must be carried out by a qualified technician.
- This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments.
o farmhouses.
- by clients in hotels, motels and other residential type environments.
- bed and breakfast type environments.

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

- Children should not be allowed to play with the appliance.

- Cleaning and user maintenance shall not be done by children without supervision.

- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

- Packaging material could be dangerous for children.

- This appliance is for indoor household use only. To protect against the risk of electrical shock, do not immerse the unit, cord or plug in water or other liquid.

- Unplug before cleaning and performing maintenance on the appliance.

- Use a soft cloth moistened with mild soap, and then use a dry cloth to wipe it again.

- This appliance must be earthed. In the event of a malfunction or breakdown, earthing will reduce the risk of an electric shock by providing a path of least resistance of electric current. This appliance is equipped with an earthing conductor plug.

- The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all local codes and ordinances.

- Improper connection of the equipment-earthing conductor can result in the risk of an electric shock.

- Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.

- Do not modify the plug provided with the appliance if it does not fit the outlet.

- Ensure a proper outlet has been installed by a qualified electrician.

- Do not abuse, sit on or stand on the door or dish rack of the dishwasher.

- Do not operate your dishwasher unless all enclosure panels are properly in place.

- Open the door very carefully if the dishwasher is operating, there is a risk of water squirting out.

- Do not place any heavy objects on or stand on the door when it is open. The appliance could tip forward.

- When loading items to be washed:

- Place sharp items so that they are not likely to damage the door seal.

o Warning: Knives and other utensils with sharp points must be loaded in the basket with their points facing down or placed in a horizontal position.

- Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open.

- Check that the detergent compartment is empty after completion of the wash cycle.

- Do not wash plastic items unless they are marked "Dishwasher safe" or the equivalent.

- For unmarked plastic items not so marked, check the manufacturer's recommendations.

- Use only detergent and rinse agents recommended for use in an automatic dishwasher.

- Never use soap, laundry detergent or hand washing detergent in your dishwasher.

- The door should not be left open since this could increase the risk of tripping.

- If the power cord is damaged, cease use immediately and contact help.Kogan.com for support.

- During installation, the power cord must not be excessively or dangerously bent or flattened.

- Do not tamper with controls.

  • The appliance needs to be connected to the main water valve using new hose sets. Old sets should not be reused.
  • To save energy, in standby mode. the appliance will switch off automatically while there is an any operation in 30 minutes.

Disposal

Kogan KAM12PDWFSA - Disposal - 1

This marking indicates that this appliance should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

OVERVIEW

Top spray arm Inner pipe Lower spray arm Filter assembly Dispenser

Kogan KAM12PDWFSA - OVERVIEW - 2

natural_image Line drawing of a rectangular container with a handle and grid pattern on the side (no text or symbols)

Cutlery basket

Upper spray arm Upper basket Cup rack Lower basket

Kogan KAM12PDWFSA - OVERVIEW - 4

natural_image Isometric line drawing of a multi-tiered mechanical or electrical housing structure with no text or symbols

Control Panel
7 8 9 8 Intensive — ● Heavy — ● ECO — ● Glass — ● 90 Min — ● Rapid — ● Soak — ● Programs Start/Pause 1 2 4 3 5 6

Buttons

1 PowerPress this button to turn on your dishwasher.
2 DelayPress the Delay button to increase the delay start time. Delay a cycle for up to 24 hours in one-hour increments. After setting the delay time, press the Start/Pause button to start.
3 Extra DryingFor better drying result. (It can only be used with intensive, normal ECO, Glass and 90 min.)
4 Child lockThis option allows you to lock the buttons on the control panel - except the On/Off button - so children cannot accidentally start the dishwasher by pressing the buttons on the panel. To lock or unlock the buttons on the control panel, press and hold the Alt button+ Delay button for 3 seconds simultaneously. When pressing this button, corresponding indicator will be lit.
5 ProgramSelect the appropriate washing program, the selected program indicator will be lit.
6 Start / PauseTo start the selected washing program or pause it when the dishwasher is working.

Display

7 ScreenTo show the reminding time, delay time, error code etc.
8 Warning indicatorRinse AidIf the “” indicator is lit, it means the dishwasher is low on dishwasher rinse aid and requires a refill.Program EndWhen the program is end, the indicator will be lit.Water FaucetIf the “” indicator is lit, it means the water faucet closed
9 Program indicatorIntensiveHeavily soiled items include pots and pans. With dried on food.NormalFor normally soiled loads, such as pots, plates, glasses and lightly soiled pans.ECOThis is the standard program suitable for normally soiled loads, such as pots, plates, glasses and lightly soiled pans.GlassFor lightly soiled crockery and glass.90 MinFor normally soiled loads that need quick wash.RapidA shorter wash for lightly soiled loads that do not need drying.SoakTo rinse dishes that you plan to wash later that day.

WARNING

Kogan KAM12PDWFSA - WARNING - 1

Electrical Shock Hazard

Disconnect electrical power before installing dishwasher. Failure to do so could result in death or electrical shock.

Kogan KAM12PDWFSA - Electrical Shock Hazard - 1

Attention

The installation of the pipes and electrical equipment's should be done by professionals.

About Power Connection

WARNING

For personal safety:

  • Do not use an extension cord or an adapter plug with this appliance.
  • Do not, under any circumstances, cut or remove the earthing connection from the power cord.

Electrical requirements

Pay attention to the rating label to know the rating voltage and connect the dishwasher to the appropriate power supply. Use the required fuse 10A/13A/16A, time delay fuse or circuit breaker recommended and provide separate circuit serving only this appliance.

Electrical connection

Ensure the voltage and frequency of the power supply corresponds to those on the rating plate. Only insert the plug into an electrical socket which is earthed properly. If the electrical socket to which the appliance must be connected is not appropriate for the plug, replace the socket, rather than using an adaptor or the like as they could cause overheating and burns.

Kogan KAM12PDWFSA - Electrical connection - 1

Ensure that proper earthing exists before use

Water Supply and Drain

Cold Water Connection

Connect the cold-water supply hose to a threaded 3/4-inch connector and ensure that it is fastened tightly in place.

If the water pipes are new or have not been used for an extended period, let the water run to make sure that the water is clear. This precaution is needed to avoid the risk of the water inlet blocking and damaging the appliance.

Kogan KAM12PDWFSA - Cold Water Connection - 1

About the Safety Supply Hose

The safety supply hose consists of the double walls. The hose's system guarantees its intervention by blocking the flow of water in case of the supply hose breaking and when the air space between the supply hose itself and the outer corrugated hose is full of water.

WARNING: A hose that attaches to a sink spray can burst if it is installed on the same water line as the dishwasher. If your sink has one, it is recommended that the hose be disconnected and the hole plugged.

How to Connect the Safety Supply Hose

  1. Pull the safety supply hoses completely out from storage compartment located at rear of dishwasher.

  2. Tighten the screws of the safety supply hose to the faucet with 3/4-inch thread.

  3. Ensure the water is on before starting the dishwasher.

How to Disconnect the Safety Supply Hose

  1. Turn off the water.

  2. Unscrew the safety supply hose from the faucet.

Connection of Drain Hoses

Insert the drain hose into a drainpipe with a minimum diameter of 4cm or let it run into the sink, making sure to avoid bending or crimping it. The height of drainpipe must be less than 1000mm. The free end of the hose must not be immersed in water to avoid the back flow of it.

Kogan KAM12PDWFSA - Connection of Drain Hoses - 1

Securely attach the drain hose in either position A or position B

Counter Back of dishwasher Drain hose A B MAX 1000mm Water Inlet Drainpipe Mains Cable Φ 40 mm

How to Drain Excess Water from Hoses

If the sink is 1000mm higher from the floor, the excess water in the hoses cannot be drained directly into the sink. It will be necessary to drain excess water from hoses into a bowl or suitable container that is external and lower than the sink.

Water Outlet

Connect the water drain hose. The drain hose must be correctly fitted to avoid water leaks. Ensure that the water drain hose is not kinked or squashed.

Extension Hose

If you need a drain hose extension, ensure to use a similar drain hose. It must be no longer than 4m; otherwise, the cleaning effect of the dishwasher may be impacted.

Syphon Connection

The waste connection must be at a height less than 1000mm (maximum) from the bottom of the dishwasher. The water drain hose should be fixed.

Position the Appliance

Position the appliance in the desired location. The back should rest against the wall behind it, and the sides, along the adjacent cabinets or walls. The dishwasher is equipped with a water supply and drain hoses that can be positioned either to the right or the left sides to facilitate proper installation.

Levelling the Appliance

Once the appliance is positioned, the height of the dishwasher may be adjusted rotating feet. Ensure the appliance is not inclined more than 2^ .

Kogan KAM12PDWFSA - Levelling the Appliance - 1

natural_image Diagram showing a hand holding a tool with an arrow indicating motion, enclosed in a dashed circle (no text or symbols)

Free Standing Installation

Fitting between existing cabinets

The height of the dishwasher (845 mm) has been designed to allow the machine to be fitted between existing cabinets of the same height. The feet can be adjusted so that correct height is reached.

The laminated top of the machine does not require any particular care since it is heatproof, scratchproof and stainproof.

Kogan KAM12PDWFSA - Fitting between existing cabinets - 1

natural_image Line drawing of a minimalist kitchen sink with a grid-patterned wall and side table (no text or symbols)

Underneath existing work top

In most kitchens, there is only one single work top under which cabinets and electrical appliances are fitted. In this case remove the top of the dishwasher by unscrewing the screws under the rear edge of the top (a).

The height can then be reduced to 815 mm, as scheduled by the International Regulations (ISO) and the dishwasher will fit perfectly under the kitchen bench top.

a b a b

Kogan KAM12PDWFSA - Underneath existing work top - 2

Attention

After removing the top, the screws must be screwed again under the rear edge of the top (b).

Built-in Installation (for the integrated model)

Step 1: Selecting the best location for the dishwasher.

The installation position of dishwasher should be near the existing inlet and drain hoses and power cord.

  1. Ensure there is a gap of no more than 5mm between the top surface of the dishwasher and the underside of the kitchen cabinet.

90° 820mm 580mm Electrical, drain and water supply line entrances 90° 80 100 Space between cabinet bottom and dishwasher floor 600mm (for 60cm model) 450mm (for 45cm model)

  1. If dishwasher is installed at the corner of the cabinet, there must be adequate space to allow the door to open.

Dishwasher Cabinet Door of dishwasher Minimum space of 50mm

Note:

Depending on where your electrical outlet is, you may need to cut a hole in the opposite cabinet side.

Step 2: Aesthetic panel installation.

This integration method ensures that the wooden panel aligns with the surrounding cabinets, creating an appealing and seamless appearance while maintaining efficient dishwasher operation.

Semi-integrated model:

(A) Apply adhesive tape to the wooden panel, and then attach the felted side of the adhesive tape to the outer door of the dishwasher.
(B) Once the wooden panel is correctly positioned, securely fasten it to the dishwasher's outer door using screws and bolts.

A B
Adhesive tape Adhesive tape

Remove the 4 short screws
Technical diagram showing a structural frame with labeled components and an inset close-up of a mechanical component detail.

Attach the 4 long screws

Fully-integrated model:

(A) Install the handle onto the wooden panel and attach the back of the hook into the slots in the outer door of the dishwasher.
(B) After positioning the panel, attach the panel onto the outer door using the screws and bolts.

A B
Kogan KAM12PDWFSA - Fully-integrated model: - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Remove the 4 short screws
Technical diagram showing a structural assembly with labeled components and an inset close-up of a mechanical component detail.

Attach the 4 long screws

Step 3: Tension adjustment of the door spring

  1. The door springs are set from the factory to the proper tension for the outer door. If wooden panels are installed, you will have to adjust the door spring tension. Rotate the adjusting screw to drive the adjustor to strain or relax the steel cable.

  2. Door spring tension is correct when the door remains horizontal in the fully opened position yet rises to a close with the slight lift of a finger.

Kogan KAM12PDWFSA - Fully-integrated model: - 3

natural_image Technical line drawing of a washing machine with an inset close-up showing internal components (no text or symbols)

Step 4: Dishwasher installation steps

  1. Attach the condensation strip under the work surface of cabinet. Please ensure the condensation strip is flush with edge of work surface.

  2. Connect the inlet hose to the cold-water supply.

  3. Connect the drain hose.

  4. Connect the power cord.

  5. Place the dishwasher into position.

  6. Level the dishwasher. The rear foot can be adjusted from the front of the dishwasher by turning the Philips screw in the middle of the base of the dishwasher. To adjust the front feet, use a flat blade screwdriver and turn the front feet until the dishwasher is level.

  7. Install the wooden panel to the outer door of the dishwasher.

  8. Adjust the tension of the door springs by using an Allen key turning in a clockwise motion to tighten the left and right door springs. Note: Failure to do this could cause damage to your dishwasher.

  9. The dishwasher must be secured in place. There are two ways to do this:

A. Wooden benchtop: Place the installation hook into the slot in the side panel and secure it to the work surface using wood screws.

B. Marble or granite benchtop: Fix the side using screws.

Technical diagram showing two steps (A and B) of a mechanical assembly with screw fasteners and a sliding mechanism, labeled in Chinese.

Step 5: Levelling the dishwasher.

The dishwasher must be level for proper dish rack operation and wash performance.

  1. Place a spirit level on the door and rack track inside the dishwasher to ensure the dishwasher is level.
  2. If necessary, level the dishwasher by adjusting the 3 levelling legs individually.
  3. When levelling the dishwasher, pay attention to avoid letting the dishwasher tip over.

Check level front to back Check level side to side

Note:

The maximum adjustment height of the feet is 50 mm.

Loading The Baskets

Upper basket:

Technical diagram of a mechanical assembly with numbered components, likely a valve or housing assembly.

NumberItems
1Cups
2Saucers
3Glasses

Lower basket:

6 5 4 6 6 7 6

NumberItems
4Dinner plates
5Soup plates
6Dessert dishes
7Cutlery basket

Cutlery tray:
4 3 1 2 5 5 2 1 3 4

① ② ③ ④ ⑤

NumberItems
1Forks
2Soup spoons
3Dessert spoons
4Teaspoons
5Knives

BEFORE FIRST USE

Adjusting the Upper Basket

Type 1:

The height of the upper basket can be easily adjusted to accommodate taller dishes in either the upper or lower baskets.

To adjust the height of the upper rack, follow the steps below:

Kogan KAM12PDWFSA - Type 1: - 1

natural_image Line drawing of a car chassis with wheels and a directional arrow (no text or symbols)
  1. Pull out the upper basket.

Kogan KAM12PDWFSA - Type 1: - 2

natural_image Line drawing of a shopping cart with wheels and an arrow indicating motion (no text or symbols)
  1. Remove the upper basket.

Kogan KAM12PDWFSA - Type 1: - 3

natural_image Line drawing of a car with wheels and an arrow indicating motion (no text or symbols)
  1. Re-attach the upper basket to the upper or lower rollers.

Kogan KAM12PDWFSA - Type 1: - 4

natural_image Diagram of a car chassis with wheels and an arrow indicating motion (no text or symbols)
  1. Push in the upper basket.

Type 2:

Kogan KAM12PDWFSA - Type 2: - 1

natural_image Line drawing of a mechanical assembly with a hand operating it (no text or symbols)
  1. To raise the upper basket, just lift the upper basket at the centre of each side until the basket locks into place in the upper position. It is not necessary to lift the adjuster handle.

Technical diagram showing a hand operating a tracked vehicle with two circular annotations highlighting specific positions.

  1. To lower the upper basket, lift the adjuster handles on each side to release the basket and lower it to the lower position.

Folding the Cup Shelves

To make room for taller items in the upper basket, raise the cup rack upwards. You can then lean the tall glasses against it. You can also remove the cup shelves when they are not required for use.

Kogan KAM12PDWFSA - Folding the Cup Shelves - 1

natural_image Diagram showing a mesh structure before and after rotation, with no text or symbols present.

Folding the Rack Shelves

The racks on the lower basket are used for holding plates and platters. These can be lowered to make more room for large items.

Kogan KAM12PDWFSA - Folding the Rack Shelves - 1

natural_image Diagram showing structural changes in a mechanical component before and after, with no visible text or symbols

Select a program with the lowest possible temperature, depending on your load.

The following items are not suitable:

  • Cutlery with wooden, china or mother-of-pearl handles
  • Plastic items that are not heat resistant
  • Older cutlery with glued parts that are not temperature resistant
  • Bonded cutlery items or dishes
  • Pewter or cooper items
  • Crystal glass
    • Steel items subject to rusting
  • Wooden platters
  • Items made from synthetic fibres

The following items are of limited suitability:

  • Certain types of glasses can become dull after many washes
    • Silver and aluminium parts tend to discolour during washing
  • Glazed patterns may fade if machine washed frequently

When Loading the Dishwasher

Scrape off large amounts of leftover food. Soften remnants of burnt food in pans. It is not necessary to rinse the dishes under running water. For best performance of the dishwasher, follow these loading guidelines.

Place objects in the dishwasher in following way:

  • Curved items or ones with recesses, should be loaded aslant so that water can run off.
  • All utensils are stacked securely and cannot tip over.
  • All utensils are placed in the way that the spray arms can rotate freely during washing.
  • Load hollow items such as cups, glasses, pans etc. With the opening facing downwards so that water cannot collect in the container or a deep base.
  • Dishes and items of cutlery must not lie inside one another or cover each other.
  • To avoid damage, glasses should not touch one another.
  • The upper basket is designed to hold more delicate and lighter dishware such as glasses, coffee and teacups.

  • Long bladed knives stored in an upright position are a potential hazard!

  • Long and / or sharp items of cutlery such as carving knives must be positioned horizontally in the upper basket.
  • Do not overload your dishwasher. This is important for good results and for reasonable consumption of energy.

Note:

Very small items should not be washed in the dishwasher as they could easily fall out of the basket.

Loading the Upper Basket

The upper basket is designed to hold more delicate and lighter dishware such as glasses, coffee and teacups and saucers, as well as plates, small bowls and shallow pans (as long as they are not too dirty). Position the dishes and cookware so that they will not get moved by the spray of water.

Kogan KAM12PDWFSA - Loading the Upper Basket - 1

natural_image Cross-sectional diagram of a mechanical component with no visible text or symbols

Loading the Lower Basket

Large items and more difficult to clean items are to be placed into the lower basket: such as pots, pans, lids, serving dishes and bowls, as shown in the figure below. It is preferable to place serving dishes and lids on the side of the racks to avoid blocking the rotation of the top spray arm. Note: The maximum diameter advised for plates in front of the detergent dispenser is of 19 cm, as not to hamper the opening of it.

Kogan KAM12PDWFSA - Loading the Lower Basket - 1

natural_image Pure diagram of vertical panels arranged in a grid pattern without any text, numbers, or symbols

Loading the Cutlery Rack

Cutlery should be placed in the cutlery rack separately from each other in the appropriate positions and to make sure the utensils do not nest together, this may cause bad performance.

WARNING

Kogan KAM12PDWFSA - WARNING - 1

Do not let any items extend through the bottom of the baskets/racks. Always load sharp utensils with the point facing downwards.

Removing the Dishes

To prevent water dripping from the upper basket into the lower basket, we recommend that you empty the lower basket first, followed by the upper basket.

WARNING

Kogan KAM12PDWFSA - WARNING - 1

Items will be hot! To prevent damage, do not take glass and cutlery out of the dishwasher for around 15 minutes after the program has ended.

Function of the Rinse Aid and Detergent

The rinse aid is released during the final rinse to prevent water from forming droplets on your dishes, which can leave spots and streaks. It also improves drying by allowing water to roll off the dishes. Your dishwasher is designed to use liquid rinse aids.

WARNING: Only use branded rinse aid for dishwasher. Never fill the rinse aid dispenser with any other substances (e.g., Dishwasher cleaning agent, liquid detergent). This would damage the appliance.

When to Refill the Rinse Aid Dispenser

Unless the rinse-aid warning light ( * ) on the control panel is on, you can always estimate the amount from the colour of the optical level indicator located next to the cap. When the rinse-aid container is full, the indicator will be fully dark. The size of the dark dot decreases as the rinse-aid diminishes. You should never let the rinse aid level be less than 1/4 full.

As the rinse aid diminishes, the size of the black dot on the rinse aid level indicator changes, as illustrated below.

Kogan KAM12PDWFSA - When to Refill the Rinse Aid Dispenser - 1

Full

Kogan KAM12PDWFSA - When to Refill the Rinse Aid Dispenser - 2

3/4 full

Kogan KAM12PDWFSA - When to Refill the Rinse Aid Dispenser - 3

1/2 full

Kogan KAM12PDWFSA - When to Refill the Rinse Aid Dispenser - 4

1/4 full

Kogan KAM12PDWFSA - When to Refill the Rinse Aid Dispenser - 5

Empty

Detergent

The chemical ingredients that compose the detergent are necessary to remove, crush and dispense all dirt out of the dishwasher. Most commercial quality detergents are suitable for this purpose.

WARNING: Proper Use of Detergent

Use only detergent specifically made for dishwashers use. Keep your detergent fresh and dry.

Don't put powdered detergent into the dispenser until you are ready to wash dishes.

Kogan KAM12PDWFSA - WARNING: Proper Use of Detergent - 1

Dishwasher detergent is corrosive! Keep dishwasher detergent out of the reach of children.

Filling The Rinse Aid Reservoir

Kogan KAM12PDWFSA - Filling The Rinse Aid Reservoir - 1

natural_image Hand pressing a button on a device panel with icons for lighting and control (no text or symbols)
  1. To open the dispenser, turn the cap to the "open" (left) arrow and lift it out.

Kogan KAM12PDWFSA - Filling The Rinse Aid Reservoir - 2

natural_image Illustration of a hand inserting a cable into a device panel (no text or symbols)
  1. Carefully pour in the rinse-aid into its dispenser, whilst avoiding it to overflow

Kogan KAM12PDWFSA - Filling The Rinse Aid Reservoir - 3

natural_image Illustration of a hand pressing down on a device panel with icons for buttons, lights, and a magnifying glass (no text or symbols)
  1. Replace the cap by inserting it aligned with "open" arrow and turning it to the closed (right) arrow.

Note:

Clean up any spilled rinse aid with a cloth to avoid excessive foaming during the next wash.

Adjusting the Rinse Aid Reservoir

max 6 5 4 3 2 1 Dial

The rinse aid reservoir has six settings. Both the recommended setting and the factory setting is "4". If the dishes are not drying properly or are spotted, adjust the dial to the next higher number until your dishes are spot-free. Reduce it if there are sticky whitish stains on your dishes or a bluish film on glassware or knife blades.

Filling The Detergent Dispenser

Diagram showing a door with labeled parts and directional arrows, including icons for lighting, ventilation, and control knobs.

  1. Press the release catch on the detergent dispenser to open the cover.

A B

  1. Add detergent into the larger cavity (A) for the main wash cycle. For more heavily soiled wash loads, also add some detergent into the smaller cavity (B) for the pre-wash cycle.

Kogan KAM12PDWFSA - Filling The Detergent Dispenser - 3

natural_image Illustration of a hand pressing down on a kitchen fan with directional arrows indicating motion (no text or symbols)
  1. Close the cover and press on it until it locks into place.

Note:

  • Be aware that depending on the soiling of water, setting may be different.
  • Observe the manufacturer's recommendations on the detergent packaging.

Programming the Dishwasher

Wash Cycle Table

The table below shows which programs are best for the levels of food residue on them and how much detergent is needed. It also shows various information about the programs.

(●) Means: need to fill rinse into the Rinse-Aid Dispenser.

ProgramDescription Of CycleDetergent Pre/MainRunning Time (min)Energy (Kwh)Water (L)Rinse Aid
Kogan KAM12PDWFSA - Wash Cycle Table - 1 IntensivePrewash (50°C) Wash (60°C) Rinse (65°C) Drying5/27.5g (Or all in 1)1701.517.5
Kogan KAM12PDWFSA - Wash Cycle Table - 2 HeavyPrewash (45°C) Wash (55°C) Rinse(65°C) Drying5/27.5g (Or all in 1)1601.31.35
ECOPrewash Wash (45°C) Rinse (48°C) Drying5/27.5g (Or all in 1)1700.6910.2
Kogan KAM12PDWFSA - Wash Cycle Table - 3 90 MinWash (65°C) Rinse (65°C) Drying25g (Or all in 1)901.211.5
RapidWash (40°C) Rinse (45°C)25g300.611.5
Kogan KAM12PDWFSA - Wash Cycle Table - 4 GlassPre-wash wash (42°C) Rinse (60°C) Drying5/27.5g (Or all in 1)1250.813
SoakPrewash/80.024

Starting A Cycle Wash

  1. Load the dishes and push the baskets back in place. It is recommended to load the lower basket first, then the upper one.
  2. Pour in the detergent.
  3. Ensure the dishwasher is plugged into an electrical outlet and turned on. Make sure that the water supply is turned on to full pressure.
  4. Close the door, press the Power button, to switch on the machine.
  5. Choose a program, the indicator light will turn on. Then press the Start/Pause button, the dishwasher will start its cycle.

Changing the Program Mid-cycle

A wash cycle can only be changed if it has been running for a short time otherwise, the detergent may have already been released and the dishwasher may have already drained the wash water. If this is the case, the dishwasher needs to be reset and the detergent dispenser must be refilled. To reset the dishwasher, follow the instructions below:

  1. Press the Start/Pause button to pause the washing.
  2. Press program button for more than 3 seconds - the program will cancel.
  3. Press the program button to select the desired program.
  4. Press the Start/Pause button, after 10 seconds, the dishwasher will start.

Kogan KAM12PDWFSA - Changing the Program Mid-cycle - 1

flowchart
graph LR
    A["Hand icon"] --> B["3 sec finger"]
    B --> C["Target icon"]
    C --> D["Target icon"]
    style C fill:#f9f,stroke:#333
    note right of C
        • Intensive
        ○ Heavy
        ○ ECO

Adding a Dish Mid-cycle

A forgotten dish can be added any time before the detergent dispenser opens. If this is the case, follow the instructions below:

  1. Press the Start/Pause button to pause the cycle.
  2. Wait 5 seconds then open the door.
  3. Add the forgotten dishes.
  4. Close the door.
  5. Press the Start/Pause button after 10 seconds, the dishwasher will start.

Kogan KAM12PDWFSA - Adding a Dish Mid-cycle - 1

flowchart
graph LR
    A["Bottle with lid"] --> B["After 5 sec"]
    B --> C["Hand valve with liquid level"]
    C --> D["Bar chart with drop"]
    D --> E["Water container with inlet"]
    E --> F["Hand valve with handle"]

WARNING:

Kogan KAM12PDWFSA - WARNING: - 1

natural_image Simple line drawing of a box with a lid and handle (no text or symbols)

Take caution when opening the door mid-cycle, as hot steam may scald you.

CLEANING & CARE

Before cleaning or performing maintenance, always remove the plug from the socket.

External Care

Door and door seal:

Clean the door seals regularly with a soft damp cloth to remove food deposits. When the dishwasher is being loaded, food and drink residues may drip onto the sides of the dishwasher door. These surfaces are outside the wash cabinet and are not accessed by water from the spray arms. Any deposits should be wiped off before the door is closed.

Control panel:

If cleaning is required, the control panel should be wiped with a soft damp cloth only.

WARNING: To avoid penetration of water into the door lock and electrical components, do not use a spray cleaner of any kind.

Never use abrasive cleaners or scouring pads on the outer surfaces because they may scratch the finish. Some paper towels may also scratch or leave marks on the surface.

External Care

The filtering system in the base of the wash cabinet retains coarse debris from the washing cycle. The collected coarse debris may cause the filters to clog. Check the condition of the filters regularly and clean them if necessary, under running water.

Follow the steps below to clean the filters in the wash cabinet.

Note:

The images below are for illustrative purposely only. Actual components may differ.

Open

Coarse Main Fine

  1. Hold the coarse filter and rotate it anticlockwise to unlock the filter. Lift the filter upwards and out of the dishwasher.

  2. The fine filter can be pulled off the bottom of the filter assembly. The coarse filter can be detached from the main filter by gently squeezing the tabs at the top and pulling it away.

Kogan KAM12PDWFSA - Note: - 3

natural_image Illustration of a hand using a tool to clean or spray liquid from a surface, with no text or symbols present.

Kogan KAM12PDWFSA - Note: - 4

natural_image Diagram of a mechanical component with internal parts and directional arrows, no text or symbols present
  1. Larger food remnants can be cleaned by rinsing the filter under running water. For a more thorough clean, use a soft cleaning brush.

  2. Reassemble the filters in the reverse order of the disassembly, replace the filter insert, and rotate clockwise to the close arrow.

WARNING: Do not overtighten the filters. Put the filters back in sequence securely otherwise debris could get into the system and cause a blockage.

Never operate the dishwasher without the filters installed. Improper replacement of filters may reduce the performance and damage the appliance.

Spray Arms

Note:

The images below are for illustrative purposely only. Actual components may differ.

Kogan KAM12PDWFSA - Note: - 1

natural_image Technical illustration of an aircraft wing assembly with a magnified inset showing internal components (no text or symbols)
  1. To remove the upper spray arm, hold the nut in the centre still and rotate the spray arm counter-clockwise to remove it.

Kogan KAM12PDWFSA - Note: - 2

natural_image Illustration of a hand using a tool to adjust or install a mechanical component, with no visible text or symbols.
  1. To remove the lower spray arm, pull out the spray arm upward.

Kogan KAM12PDWFSA - Note: - 3

natural_image Illustration of hands cleaning a kitchen sink with a faucet and spray bottle (no text or symbols)
  1. Wash the arms in soapy and warm water and use a soft brush to clean the jets. Replace them after rinsing them thoroughly.

Frost Precaution

Take frost protection measures on the dishwasher during winter. After every wash cycles, please operate as follows:

  1. Cut off electrical power to the dishwasher at the supply source.
  2. Turn off the water supply and disconnect the water inlet pipe from the water valve.
  3. Drain the water from the inlet pipe and water valve. (Use a pan to gather the water)
  4. Reconnect the water inlet pipe to the water valve.
  5. Remove the filter at the bottom of the tub and use a sponge to soak up water in the sump.

After Every Wash

After every wash, turn off the water supply to the appliance and leave the door slightly open so that moisture and odors are not trapped inside.

No Solvents or Abrasive Cleaning

To clean the exterior and rubber parts of the dishwasher, do not use solvents or abrasive cleaning products. Only use a cloth with warm soapy water.

To remove spots or stains from the surface of the interior, use a cloth dampened with water and a little vinegar, or a cleaning product made specifically for dishwashers.

When Not in Use For a Long Time

It is recommend that you run a wash cycle with the dishwasher empty and then remove the plug from the socket, turn off the water supply and leave the door of the appliance slightly open. This will help the door seals to last longer and prevent odors from forming within the appliance.

Moving the appliance

If the appliance must be moved, try to keep it in the vertical position. If absolutely necessary, it can be positioned on its back.

Seals

One of the factors that cause odours to form in the dishwasher is food that remains trapped in the seals. Periodic cleaning with a damp sponge will prevent this from occurring.

TROUBLESHOOTING

Before calling for service, refer to the troubleshooting steps on the following pages. If you are still unable to resolve the issue, contact help.Kogan.com for support.

ProblemPossible CausesWhat To Do
Dishwasher doesn't startFuse blown or the circuit breaker trippedReplace fuse or reset circuit breaker. Remove any other appliances sharing the same circuit with the dishwasher.
Power supply is not turned onEnsure the dishwasher is turned on and the door is closed securely. Make sure the power cord is properly plugged into the wall socket.
Water pressure is lowCheck that the water supply is connected properly and the water is turned on.
Door of dishwasher not properly closedMake sure to close the door properly and latch it.
Water not pumped form dishwasherTwisted or trapped drain hoseCheck the drain hose.
Filter cloggedCheck the filter.
Kitchen sink cloggedCheck the kitchen sink to make sure it is draining well. If the problem is the kitchen sink that is not draining, you may need a plumber rather than a serviceman for dishwasher.
Suds in the tubWrong detergentUse only the special dishwasher detergent to avoid suds. If this occurs, open the dishwasher and let suds evaporate. Add 1 litre of cold water to the bottom of the dishwasher. Close the dishwasher door, then select any cycle. Initially, the dishwasher will drain out the water. Open the door after draining stage is complete and check if the suds have disappeared. Repeat if necessary
Spilled rinse-aidAlways wipe up rinse-aid spills immediately
Stained tub interiorDetergent with colourant may have been usedMake sure that the detergent has no colourant.
White film on the inside surfaceHard water mineralsTo clean the interior, use a damp sponge with dishwasher detergent and wear rubber gloves. Never use any other cleaner than dishwasher detergent otherwise, it may cause foaming or suds.
There are rust stains on cutleryThe affected items are not corrosion resistant.Hand wash these items.
Knocking noise in the dishwasherA spray arm is knocking against an item in a basketInterrupt the program and rearrange the items which are obstructing the spray arm.
Rattling noise in the dishwasherItems of crockery are loose in the dishwasherInterrupt the program and rearrange the items of crockery.
Knocking noise in the water pipesThis may be caused by on-site installation or the cross-section of the pipingThis has no influence on the dishwasher function. If in doubt, contact a qualified plumber.
The dishes are not cleanThe dishes were not loaded correctly.Refer to “Operation” section.
The program was not powerful enoughSelect a more intensive program.
Not enough detergent was dispensedUse more detergent or change your detergent.
Items are blocking the movement of the spray armsRearrange the items so that the spray can rotate freely.
The filter combination is not clean or is not correctly fitted in the base of wash cabinet. This may cause the spray arm jets to get blocked.Clean and/or fit the filter correctly. Clean the spray arm jets
Cloudiness on glasswareCombination of soft water and too much detergentUse less detergent if you have soft water and select a shorter cycle to wash the glassware and to get them clean.
Black or grey marks on dishesAluminium utensils have rubbed against dishesUse a mild abrasive cleaner to eliminate those marks.
Detergent left in dispenserDishes block detergent dispenserRe-loading the dishes properly.
The dishes aren’t dryingImproper loadingLoad the dishwasher as suggested in the directions.
Too little rinse-aidIncrease the amount of rinse-aid/refill the rinse-aid dispenser.
Dishes are removed too soonDo not empty your dishwasher immediately after washing. Open the door slightly so that the steam can come out. Take out the dishes until the inside temperature is safe to touch. Unload the lower basket first to prevent the dropping water from the upper basket.
The dishes aren’t dryingWrong program has been selectedWith a short program, the washing temperature is lower, decreasing cleaning performance. Choose a program with a long washing time.
Use of cutlery with a low-quality coatingWater drainage is more difficult with these items. Cutlery or dishes of this type are not suitable for washing in the dishwasher.

If there is a malfunction the dishwasher will display an error code. The following table shows possible error codes and their causes.

CodesMeaningsPossible Causes
E1Longer inlet timeFaucets is not opened or water intake is restricted or water pressure is too low.
E3Not reaching required temperatureMalfunction of heating element
E4OverflowSome element of dishwasher leaks

WARNING:

  • If overflow occurs, turn off the main water supply before calling a service.
  • If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.
  • If there is an error code that cannot be solved, contact help.Kogan.com for support.

SPECIFICATIONS

Standard place settings12
Energy efficiency class3
Water consumption class4.5
Standard cleaning cycleECO
Energy consumption of the standard cleaning cycle0.69 kWh
Water consumption of the standard cleaning cycle10.2 litre
Program duration of the standard cleaning cycle170 min
Noise level49 dB(A) re 1 Pw
MountingFree standing
Suitable for built-in configurationYes
Power consumption1760-2100W
Rated voltage / frequencyAC 220-240V/50Hz
Water pressure (flow pressure)0.04-1.0MPa=0.4-10 bar
Dimensions
Height (H)845mm
Width (W)598mm
Depth (D1)604mm (with the door closed)
Depth (D2)1175mm (with the door opened 90°)

D1 W H D2

NOTES

Need more information?

We hope that this user guide has given you the assistance needed for a simple set-up.

For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

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Product information

Brand : Kogan

Model : KAM12PDWFSA

Category : Dishwasher