PPM4721 - Massage device PHILIPS - Free user manual and instructions

Product Type	Handheld Massage Device
Brand	Philips
Model	PPM4721
Dimensions (L x W x H)	25 cm x 15 cm x 10 cm
Weight	1.2 kg
Power Supply	AC 100-240 V, 50/60 Hz
Power Consumption	30 W
Massage Techniques	Shiatsu, Kneading, Tapping
Heat Function	Yes, soothing heat
Speed Levels	3 adjustable speeds
Auto Shut-Off	After 15 minutes
Overheat Protection	Yes, automatic
Cleaning Method	Wipe with damp cloth
Water Resistance	Not waterproof
Included Accessories	Power adapter, 2 massage heads
Spare Parts Available	Yes, via Philips customer service
Repairability	Professional repair recommended
Certifications	CE, RoHS
Warranty	2 years

Frequently Asked Questions - PPM4721 PHILIPS

How do I turn on the Philips PPM4721 massage device?

Press and hold the power button for 2 seconds. The device will start with default settings.

Can I use the heat function continuously?

The heat function automatically turns off after 15 minutes for safety. You can restart it manually.

How do I clean the massage device?

Unplug the device and wipe the surface with a damp cloth. Do not immerse in water or use abrasive cleaners.

Is the massage device suitable for all body parts?

It is designed for back, shoulders, neck, and limbs. Avoid using on sensitive areas or injuries.

What should I do if the device overheats?

The device has overheat protection and will shut off automatically. Let it cool down before restarting.

How do I change the massage head?

Gently twist the massage head counterclockwise and pull. Attach the new head by aligning and twisting clockwise.

Can I use the device while charging?

Yes, the device can be used plugged into the power adapter for continuous use.

What is the warranty period?

Philips offers a 2-year warranty against manufacturing defects.

Where can I find spare parts?

Contact Philips customer service or visit the official website for replacement parts.

Is the device safe for people with pacemakers?

Consult your doctor before use. The device contains magnets and may interfere with medical implants.

USER MANUAL PPM4721 PHILIPS

There may be certain differences between the content of this manual and your product. Please refer to the actual product. We reserve the right to update the product at any time without prior notice.

© 2023 AquaShield

All rights reserved

Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

This product has been manufactured by and is sold under the responsibility of Guangdong Deerma Technology Company Limited and Guangdong Deerma Technology Company Limited is the warrantor in relation to this product.

Rev A MAR 23

PHILIPS

Back and

Waist Massager

Waist Massager

PPM4721

User Manual

Contents

1 Readme Symbol Description People Suitable to Use Precautions for Use Precautions for Maintenance

2 Product Features

3 Components

4 How to Use

Operation

Charging

Indicator Description

5 Maintenance

Cleaning

Storage

Disposal

6 Troubleshooting

7 Technical Parameters

8 Service Guide for Product Warranty

Warranty and Service

Warranty Card

9 Packing List

1 Readme

Please read this manual carefully and keep it properly before using the product. The manual is available at www.philips.com

Symbol Description

To avoid personal injury or property damage, be sure to observe the contents below.

- The following symbols are used to illustrate what you should observe.

Indicates prohibition

Indicates the actions that need to be subject to instructions

People Suitable to Use

The product should be used with caution by the following groups

• People suffering from malignant tumors. • People suffering from heart disease. - People who have disturbance of skin sensation. - People who have a wound in the waist and are unhealed. - People who are under medical treatment at medical institutions.

• People identified as having lost temperature sensation.
• People with a body temperature above 38°C (fever). • People who have perceptual impairment caused by diabetes.
• People who are pregnant or shortly after giving birth.
• People who need quietness and people who are in poor health. • People who have lumbar sequelae due to traffic accidents.
• People who have metal, silicon or plastic materials injected into their bodies as a result of bone fractures or plastic surgery.
• People who have medical electronic devices in their bodies that are susceptible to electromagnetic interference, such as heart pacemakers.
• People suffering from osteoporosis, severe fractures, sprains, muscle aches, or acute (head) pain.
• People with acute inflammatory symptoms, weakness, aversion to cold, blood pressure changes, or other symptoms, and who are in an intense or weak state.
• Do not use this product simultaneously with other medical electronic instruments, such as cardiac pacemakers, artificial heart-lung machines, or other life-sustaining medical electronic instruments, as well as electrocardiographs or other medical electronic instruments. Doing so may cause danger.
• If high-frequency surgical equipment and this product are used on the user at the same time, burns may occur at the electrode position of the massager, or the massager may be damaged.
• Pregnant women, women during menstruation, patients with sensitive skin, heart disease, abnormal blood pressure, malignant tumors, cerebrovascular disease, or acute diseases, as well as other people under medical treatment, should consult a doctor before using this product.

Precautions for Use

The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent. This appliance contains batteries that are only replaceable by skilled persons. It must only be supplied at safety extra-low voltage corresponding to the marking on the appliance. Do not move the massager during use. If you want to change the position to be massaged, please turn it off first; otherwise, there will be a strong stimulation. It is recommended not to overuse the massage function. It is recommended to select the first level of intensity at the beginning of the use of the product. If you feel pain in the waist or around the waist or abdomen, stop using the product immediately. If you feel uncomfortable during use, please stop using this product immediately and consult a doctor. The default massage time of each use is 30 minutes. Adjust the number of uses according to the status of your waist and abdomen. Your waist may turn red for a short time when using the product. This does not mean there is a problem. If this symptom persists and cannot be relieved, please consult a surgeon.

Do not use the product in places with high temperature, flammables, electromagnetic radiation, and humidity. Do not use it while sleeping. Do not cover it with a quilt or blanket when using it. Do not lie or sit on the product. Do not subject the product to heavy impact or load. Do not use the product in a bathroom or shower. Do not exercise vigorously while wearing the product.

Precautions for Maintenance

Please properly dispose of the packaging bag of the product and keep it away from infants. Be sure to unplug the adapter from the socket before cleaning. This product cannot be washed with water. Do not wipe it with corrosive chemicals or contact it with sharp objects. Just wipe and clean with a wet cloth. The product has built-in lithium batteries. Do not disassemble or modify the product by yourself, immerse the product (controller) in water, or toss it into the fire, otherwise the product is likely to be damaged. Do not damage, modify, bend, or pull the power cord with force. Do not place heavy objects on the power cord or squeeze the power cord.

2 Product Features

This product can promote blood circulation in the waist and relieve muscle soreness and other symptoms through vibration massage and warm compress. Its built-in 3D support bar can stabilize the waistline, support the lumbar spinal cord, and prevent the waist from excessive bending. This product is equipped with a cold gel ice pack, which has a calming and relieving effect on muscle sprain injury. There are multiple modes, levels, and temperatures available for choice. It is suitable for different people to use for waist massage and relaxation.

3 Components

4 How to Use

Preparations Before Use

1. Check whether the device and accessories are complete.
2. Remove the accessories on the waist or abdomen.
3. Wear the massager on the waist and adjust it to a comfortable state.

Operation

Power Function Button

1. Press and hold the power function button for 2 seconds to turn on/off. After power-on, the massager will enter the wake-up mode, vibration level 1, and warm compress at 40°C by default, and the buzzer will make a long sound of "drip~". The status indicator turns orange, and the middle of the screen displays the current temperature.
2. Press the power function button to turn on/off the heating function, and the buzzer makes a sound "drip~". When the heating is turned on, the status indicator lamp ring turns orange; when the heating is off, the status indicator lamp ring turns blue.
3. The default timing of the product is 30 minutes. It is set to shut down automatically after 30 minutes of operation and enter the power-off state, and the buzzer will make a long sound of "drip~".

Mode Adjustment Button

Press the button to switch the massage modes (wake-up mode - energizing mode - relaxing mode - soothing mode - massage off) circularly. During the adjustment, the corresponding mode display lamp will turn white, and the buzzer will make a sound of "drip~" for each adjustment.

Vibration Level Button

Press the button to adjust the vibration (level 1-level 2-level 3) circularly. During the adjustment, the corresponding mode display lamp will turn white, the display screen will display the vibration level (L1-L2-L3), and then automatically switch to temperature display 2 seconds later. The buzzer will make a sound of "drip~" for each adjustment.

Temperature Adjustment Button

Press the temperature "<", ">" buttons to adjust the temperature (40°C, 45°C, 50°C, 55°C) circularly, and the display screen in the middle will display the current selected temperature. The buzzer will make a sound of "drip~" for each adjustment.

Lock Screen Button

1. When the device is working normally, press and hold the button for 2 seconds to lock / unlock the screen. The buzzer will make a sound of "drip~" for each adjustment.
2. If the hot compress function is turned on when the device screen is locked, the lamp ring will flash orange slowly.
3. If the hot compress function is turned off when the device screen is locked, the lamp ring will flash blue slowly.

Charging

1. Insert the charging plug into the charging port on the side of the battery holder;
2. Plug the charger plug into a 100-240V~, 50/60Hz power socket;
3. When charging, the indicator lamp ring flashes blue like breathing until the massager is fully charged, then the blue lamp remains on;
4. It takes about 4.5 hours to fully charge the product.

When the battery remaining capacity is lower than 10%, the indicator lamp ring will flash blue quickly for 5 seconds. The buzzer will make a long sound of "drip~", and the product will be powered off. Power off the product before charging. Do not use the product while charging it.

Indicator Description

Power Indicator	State	Description
Orange	Remain on	Heating on
Blue	Remain on	Heating off
Orange	Flash slow	Heating on, screen locked
Blue	Flash slow	Heating off, screen locked
Blue	Flash quickly	Battery lower than 10%
Blue (power-off state)	Flash slow	Charging
Blue (power-off state)	Remain on	Fully charged

5 Maintenance

Cleaning

1. Maintenance of controller: Wipe the massager with a dry soft cloth or a dry towel when it is dirty.
2. Maintenance of the fabric area: The fabric area should not be washed. Sterilize the fabric and remove the sweat stains with alcohol or wipe it with a clean wet towel for cleaning and maintenance.

During maintenance, be sure to unplug the power cord, but do not unplug the cord with wet hands.

Storage

• Keep out of reach of children.
• Do not put it in places with direct sunlight, high temperature and humidity.
• Keep it in a dry and ventilated place.

Disposal

The lithium-ion battery used in this product is a valuable resource that can be recycled. Take out the lithium-ion battery when it is used up and discarded, and then hand it over to a professional institution that can recycle the rechargeable batteries for disposal.

Steps to remove the battery:

Pry open the transparent cover with an appropriate tool, unscrew the four screws with a cross screwdriver, and then take out the digital light bracket. Pick up the electronic board assembly, and then take out the battery pack (users are prohibited from replacing the battery by themselves).

It is prohibited to replace the battery by users themselves; Be sure to remove the battery from the device before disposal; The product must be powered off before the battery is removed; The battery must be disposed of in a safe manner.

6 Troubleshooting

This chapter lists the most common problems to the product. If the problems you encounter are not included in the following tables, please call our service hotline or contact the authorized service center in your region.

Fault Description	Troubleshooting
Startup Failure	Low battery, please charge it in time
	Check whether the Type-C charging cable is inserted in place. The indicator light will ✗ash when it is correctly connected.
Normal display, but the user feels nothing at the time of massage	The default state is at intensity level 1 after power-on. Increase the levels appropriately for intensity adjustment
	Touch the four massage areas with your hands in the power-on state. If there is vibration, it is normal; if there is no vibration, please contact the after-sales service
Normal display, but the user feels nothing at the time of warm compress	Adjust the massager position to ✗t the body to the heating area
	After power-on, wait half a minute and then touch the heating areas on both sides with your hands. If there is a heating feeling, it is normal; if there is no heating feeling, please contact the after-sales service for disposal
	The default state is at warm compress level 1 after power-on. Try to turn the warm compress temperature up appropriately.

If the product has been left unused for a long time, be sure to con that its functions are normal before using it again
Regular check	Check for the following faults	In the event of the above faults, stop using the device immediately and cut off the power supply to prevent accidents. Please send it to our maintenance center.
	·Whether the power cord is hot·Whether the power cord is deeply scratched or deformed, or has a burnt smell·Whether there is abnormal sound or vibration during work·Whether the product can work properly after switch on·Whether there are other abnormalities or faults

Note: If the fault cannot be eliminated or the product still cannot operate satisfactorily, contact the after-sale service personnel, and do not disassemble or attempt to repair it by yourself.

7 Technical Parameters

Product Name	Philips Waist Massager
Product Model	PPM4721
Operating Voltage	3.7V==
Operating Power	9.5W
Charging Voltage	5V==
Charging Current	2A
Product Dimension	1100×220×35mm
Net Weight	About 1.1kg
Battery Capacity	3200mAh
Interface Type	Type-C

8 Service Guide for Product Warranty

Warranty and Service

If you need information or have any questions, please visit www.philips.com/support or contact consumer service center in your country/region. If there is no consumer service center in your country/region, please contact your local distributor.

Within two years from the date of purchase, you will receive free warranty service for any damage caused by manufacturing process problems, or any damage to components under normal use conditions confirmed by our maintenance service personnel.

Warranty service excludes frequently replaced consumables, auxiliary equipment, shipping cost and door-to-door service. Please show proof of purchase to service personnel when servicing.

Malaysia

Consumer Care: [phone]

Email: philips.massage@real×tny.net

Singapore

Consumer Care: [phone]

Email: philips.massage@realtsgnet

Philippines

Consumer Care: [phone]

Email: [e-mail]

Thailand

Consumer Care: [phone]

Email: [e-mail]

Indonesia

Consumer Care: +021-39715012 / +021-39715013

Email: [e-mail]

Vietnam

Consumer Care: [phone]

Email: [e-mail]

Warranty Card

Product Model			User Name
Sales Agency			Phone Number
Date of Purchase			Serial Number
Special Technical Service Center			User Address
Items of Maintenance		Date		Service Personnel

9 Packing List

Massager	1x	Cold Gel Ice Pack	1x
Type-C Charging Cable	1x	User Manual	1x
Quick Start Guide	1x

Table of Contents

1 User Instructions

Symbol Description

Intended Users

Usage Precautions

Maintenance Precautions

2 Product Functions

3 Part Names

4 Usage Methods

Operation

Charging Method

Indicator Light Description

5 Maintenance

Cleaning Methods

Storage

Disposal

6 Troubleshooting

7 Main Technical Parameters

9 Product Warranty and Service Guide

Warranty and Service

Warranty Card

10 Packing List

1 User Must Read

The product should be used with caution by the following groups