ZEUC1825 - Freezer Zanussi-Electrolux - Free user manual and instructions
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| Product Type | Freezer |
| Brand | Zanussi-Electrolux |
| Model | ZEUC1825 |
| Dimensions (H x W x D) | 124 cm x 55 cm x 60 cm |
| Power Supply | 220-240 V / 50 Hz |
| Power Consumption | 90 W total, 0.658 kWh/day average |
| Gross Capacity | 170 L |
| Net Capacity | 150 L |
| Star Rating | 4 stars |
| Freezing Capacity | 20 kg per 24 hours |
| Climate Class | SN, N, ST, T |
| Control Panel | Thermostat knob, Fast freeze knob, Pilot light, Fast freeze light, Alarm light |
| Fast Freeze Function | Yes, activated by turning knob to 'S' |
| Door Reversal | Possible, instructions provided |
| Defrosting | Manual, with scraper provided |
| Refrigerant | Hydrocarbons (isobutane) |
| Maintenance | Clean interior with bicarbonate; dust condenser annually |
| Safety Features | Earthed plug, child lock removal, temperature alarm |
| Spare Parts Availability | Through local Service Force Centre |
| Guarantee | 12 months standard, European guarantee available |
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USER MANUAL ZEUC1825 Zanussi-Electrolux
© Electrolux plc 2005
From the Electrolux Group. The world's No.1 choice.
The Electrolux Group is the world's largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world.
INSTRUCTION BOOKLET
2223 132-61
⚠️ IMPORTANT SAFETY INFORMATION
It is most important that this Instruction book should be retained with the appliance for future reference. Should the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always ensure that the book is left with the appliance in order that the new owner can get to know the functioning of the appliance and the relevant safety information.
This information has been provided in the Interest of safety. You MUST read it carefully before installing or using the appliance.
Installation
• This appliance is heavy. Care should be taken when moving it.
- It is dangerous to alter the specifications or attempt to modify this product in any way.
- Care must be taken to ensure that the appliance does not stand on the electrical supply cable. Important: if the supply cable is damaged, it must be replaced by a special cable available from your local Service Force Centre.
• Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person.
- Parts which heat up should not be exposed. Whenever possible, the back of the appliance should be close to a wall but leaving the required distance for ventilation as stated in the installation instructions.
• The appliance should be left for 2 hours after installation before it is turned on, in order to allow the refrigerant to settle.
Child Safety
- Do not allow children to tamper with the controls or play with the product.
- Keep all packaging well away from children.
General Safety
• This appliance contains hydrocarbons in its cooling unit; maintenance and recharging must therefore only be carried out by authorized technicians.
• Take utmost care when handling your appliance so as not to cause any damages to the cooling unit with consequent possible fluid leakages.
• The appliance must not be located close to cookers, radiators or boilers.
- Avoid prolonged exposure of the appliance to direct sunlight.
• Do not use other electrical appliances (such as ice cream makers) inside of refrigerating appliances.
During Use
- This appliance is designed for domestic use only, specifically for the storage of edible foodstuffs.
- Frozen food must NOT be re-frozen once it has thawed out.
- Do not place carbonated or fizzy drinks in the freezer.
- Do not remove items from the freezer if your hands are damp/wet, as this could cause skin abrasions or frost/freezer burns.
- Ice lollies can cause 'frost/freezer burns' if consumed straight from the freezer.
• Manufacturers' storage recommendations should be strictly adhered to. Refer to relevant instructions.
• The cooling plate or refrigerated freezer shelves in this appliance contain channels through which the refrigerant passes. If these are punctured this will cause substantial damage to the appliance and result in food loss. DO NOT USE SHARP INSTRUMENTS to scrape off frost or ice. Under NO circumstances should solid ice be forced off the lining or shelves. Solid ice should be allowed to thaw, when defrostling the appliance. See Defrost Instructions.
Maintenance and Cleaning
- Switch off and unplug the appliance before carrying out any cleaning or maintenance work.
Servicing
- This product should be serviced by an authorised engineer and only genuine spare parts should be used.
• Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Refer to your local Service Force Centre and always insist on genuine spare parts.
At the end of the Appliance Life
- When disposing of your appliance, use an authorised disposal site.
- Remove the plug and ensure that any locks or catches are removed, to prevent young children being trapped inside.
Door reversal
- Disconnect from the electricity supply.
- Remove all loose items, including food, store food in a cool place.
- Gently lay the fridge/freezer on its back with the top held away from the floor by 5-8 cm (2-3 inches) of packing;
- Remove the feet (3)
- Remove bottom hinge (1).
- Slide out the door from pin (G), unscrew the latter and then screw it down into the hinge hole provided on the opposite side, after having removed the small plugs which should then be fitted on the opposite side.
- Refit the door and bottom hinge (1) on the opposite side.
- Refit the feet (3) on the opposite side.
- Unscrew the handle. Reft it on the opposite side after having pierced the plugs with a punch. Cover the holes left open with the plugs contained in the documentation pack.
Important
After completion of the door reversing operation, check that the door gasket adheres to the cabinet. If the ambient temperature is cold (i.e. in Winter), the gasket may not fit perfectly to the cabinet. In that case, wait for the natural fitting of the gasket or accelerate this process by heating up the part involved with a normal hairdryer on a low setting.
CONTENTS
Instructions for the User
Important Safety Information 2
Operation 4
Before use 4
Control panel 4
Start your appliance 4
Temperature control 4
Freezing fresh food 4
Frozen food storage 5
Thawing 5
Making Ice cubes 5
Normal operating sounds 6
Hints and tips 6
Maintenance and Cleaning 7
Internal cleaning 7
External cleaning 7
When the appliance is not in use 7
Defrosting 7
Something Not Working 8
Service and Spare Parts 9
Customer Care Department 9
Guarantee Conditions 10
Instructions for the
Installer
Technical Specification 11
Installation 12
Positioning 12
Rear Spacers 12
Electrical Connection 13
Door Reversal 14
OPERATION
Control Panel
A - Fast freeze knob
B - Thermostat control knob
Before using
Remove all securing tapes. Wash inside the appliance with lukewarm water and bicarbonate of soda (5 ml to 0.5 litre of water).
Do not use soap or detergent as the smell may linger. Dry thoroughly.
Control Panel
A. Fast freeze knob
When you place fresh food in the appliance, turn the fast freeze knob to "S".
B. Thermostat control
When you first start the freezer we suggest that you turn the thermostat to a medium setting by using a coin that fits the groove.
Min = lowest setting, minimum cold
Max = highest setting, maximum cold
C. Operation light
The operation light is illuminated continuously, to show that the appliance is on.
D. Fast freeze light
The fast freeze light is illuminated, to show that the fast freeze function is working.
E. Alarm light
If the alarm light (E) lights up, it indicates that the temperature within the freezer has reached a level where the safe food storage is no longer ensured. When the freezer is first switched on, the alarm light will stay on until the temperature has dropped to a safe level for the storage of frozen food.
Start your appliance
Insert the plug into the wall socket. The pilot light (C) will illuminate to show that the appliance is on.
C - Pilot light - Green
D - Fast freeze light - Amber
E - Alarm light - Red
Temperature control
The temperature within the freezer is controlled by the thermostat situated at the top of the cabinet.
To operate the freezer proceed as follows:
Turn the thermostat control beyond the ▼■ position. When you first start the freezer, we suggest that you turn the thermostat control to a medium setting.
For easier turning of this control, use a small coin. The internal temperature of the freezer is automatically adjusted by the thermostat to ensure safe food storage.
However, if the appliance is working in unfavourable room conditions such as
- poor ventilation,
- high temperature,
- frequent door openings,
it may be necessary to select a more suitable setting.
To obtain a lower temperature, turn the thermostat control towards max; to obtain a higher temperature turn the control towards min.
Freezing fresh food
In any 24 hour period you can freeze up to 20 kg of fresh food.
When you first start the freezer or after a period of non-use, turn the fast freeze knob to "S" 24 hours before you want to freeze your food (the yellow light (D) illuminates).
If the freezer is already in operation, the fast-freeze knob should be activated about 2-3 hours before freezing fresh food.
This time can be shortened, depending on the quantity of food to be frozen. After the time has elapsed place the food to be frozen in the "10 kg" compartments of the freezer (see the diagram) as these are the coldest parts.
Electrical connections
Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person.
WARNING: THIS APPLIANCE MUST BE EARTHED.
The manufacturer declines any liability should this safety measure not be observed.
If the plug that is fitted to your appliance is not suitable for your socket outlet, it must be cut off and the appropriate plug fitted.
Remove the fuse from the cut off plug.
The cut off plug should then be disposed of to prevent the hazard of shocks in case it should be plugged into a 13amp socket in another part of your home.
Important
The wires in the mains lead are coloured in accordance with the following code:
Green and Yellow - Earth
Blue
- Neutral
Brown
- Live
If you fit your own plug, the colours of the wires in the mains lead of your appliance may not correspond with the markings identifying the terminals in your plug, proceed as follows:
Connect the Green and Yellow (earth) wire to the terminal in the plug which is marked with the letter
«E» or the earth symbol ⊕ or coloured green and yellow.
Connect the blue (neutral) wire to the terminal in the plug which is marked with the letter «N» or coloured black.
Connect the brown (live) wire to the terminal in the plug which is marked with the letter «L» or coloured red.
The plug moulded onto the lead incorporates a fuse.
For replacement, use a 13amp BSI362 fuse. Only ASTA or BSI approved fuses should be used.
The plug must not be used if the fuse cover/carrier is lost. The cover/carrier is indicated by the coloured insert at the base of the plug.
A replacement cover/carrier must be obtained from your local Service Force Centre.
This appliance complies with the E.E.C. Directive No. 87/308 of 2.6.87 relative to radio interference suppression.
CE This appliance complies with the following E.E.C. Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.
Please ensure that when the appliance is installed it is easily accessible for the engineer in the event of a breakdown.
INSTALLATION
Important
IF YOU ARE DISCARDING AN OLD APPLIANCE THAT HAS A LOCK OR CATCH ON THE DOOR, YOU MUST ENSURE THAT IT IS MADE UNUSABLE TO PREVENT YOUNG CHILDREN BEING TRAPPED INSIDE.
Positioning
This appliance should only be installed at a location where the ambient temperature corresponds to the climate classification indicated on the rating plate, which is located at the left on the inside of the appliance.
The following table shows which ambient temperature is correct for each climate classification:
SN +10°C to +32°C
N +16°C to +32°C
ST +18°C to +38°C
+18°C to +43°C
It should be located in a dry atmosphere, out of direct sunlight and away from extreme temperature e.g. not next to a boiler or radiator, or in a very cold room e.g. an outhouse, where the temperatures may fall below 10°C (50°F) . If these temperatures are exceeded i.e. colder or warmer, then the appliance may not operate correctly.
You should also ensure that air can circulate freely around the back and the top of the cabinet. There must also be at least 100 mm (4") distance between the top of the cabinet and any overhanging kitchen furniture (A). Ideally, the appliance should not be positioned beneath overhanging furniture (B).
There should also be a gap of 25 mm either side of the appliance. Do not obstruct the space underneath. The back of the cabinet may be placed close to the wall but must not touch it. DO NOT install in places with restricted ventilation.
Adjust the level of the appliance by screwing out the adjustable foot, or feet, at the bottom of the cabinet using your fingers or a tool (see figure).
Rear spacers
The plastic bag containing all relevant documentation also contains two spacers to be fitted into special holes in the back of the appliance. Fit the spacers into the holes, taking care to ensure that the arrow (A) is positioned as shown in Fig. Then turn them through 45° (arrow (A) vertical) until they lock into place.
Depending upon the position which you choose for your appliance, you may wish to reverse the way in which the door opens. To do this, refer to instructions under "Door reversal".
Important
It must be possible to disconnect the appliance from the mains power supply; the plug must therefore be easily accessible after installation.
In order to freeze the quantity indicated on the rating plate, arrange the food directly in contact with the cooling surfaces. If the food is frozen in the baskets, the maximum quantity that can be frozen is slightly less.
Once the food is completely frozen (which could take up to 24 hours) return the fast freeze switch to the «N» position; the yellow light (D) goes off.
Distribute the frozen food packages in the other compartments, so that the fast freeze compartments can be used for a further freezing operation.
- The food to be frozen must be fresh and of the best quality.
- Do not allow fresh food to touch food which is already frozen.
- During the freezing process, ensure that the freezer door remains closed.
Frozen food storage
When you first start the freezer or if the freezer has been out of use for some time, we advise you to run your appliance for at least two hours in the “fast freeze” mode before storing frozen food.
Do not exceed the storage period indicated by the manufacturer.
Finally, do not open the door frequently or leave it open longer than is absolutely necessary.
Important
Do not put carbonated liquids, (fizzy drinks etc.), in the freezer compartment.
Ice lollies, if consumed immediately after removal from the freezer, can possibly result in a low temperature skin burn.
Do not remove items from the freezer if your hands are damp/wet, as this could cause skin abrasions or "frost/freezer burns".
Important
In the event of a power cut do not open the door. The food in the freezer will not be affected if the power cut is short and if the freezer is full. Should the food begin to thaw, it must be consumed quickly and must not be re-frozen.
Thawing
Frozen food, prior to being used, can be thawed in the fridge or at room temperature depending on the time available. Small food items may even be cooked from frozen; in this case cooking will take longer.
Any frozen food which is allowed to thaw accidentally should either be eaten as soon as possible or thrown away. Alternatively, if the food is uncooked and has not been completely defrosted it can be cooked and then refrozen.
Meat, fish and fruit should be thawed in the refrigerator compartment and small pieces of meat can even be cooked while still frozen, but you must ensure that it is thoroughly cooked through.
Vegetables should be directly immersed in boiling water; ready-cooked dishes can be placed directly in the oven in their aluminium wrapping.
A microwave oven is particularly suitable for thawing any type of frozen or deep-frozen food: follow the oven Instructions, particularly regarding the placement of aluminium wrapping or containers in the oven.
Defrosted cooked food must never be refrozen.
Making ice cubes
The appliance is provided with one or more plastic ice cube trays.
Fill the tray(s) 3/4 full to give the ice space to expand and place them in one of the freezer compartment.
To release the ice cubes simply give the tray a slight twist. Do not use sharp or metallic instruments to remove the trays from the freezer.
Normal Operating Sounds
- You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils or tubing at the rear, to the cooling plate/evaporator or to the fixed freezer shelves.
- When the compressor is on, the refrigerant is being pumped round, and you will hear a whirring sound or pulsating noise from the compressor.
- A thermostat controls the compressor, and you will hear a faint 'click' when the thermostat cuts in and out.
i HINTS AND TIPS
Food Storage
To obtain the best performance from your freezer
- Do not store warm food or evaporating liquids.
- Avoid buying frozen food if you cannot store it straight away. The use of an insulated container is advisable. When you arrive home place the frozen food in the freezer immediately.
- Do not push food together too much, try to allow air to circulate around each item.
• Do not store food uncovered.
- Ensure that food placed in the freezer is dated and labelled and used in date order to ensure that food is consumed at its best.
- Lean food keeps better and longer than fatty food, salt reduces the storage time.
- Wrap the food in polythene or aluminium freezing bags or foil so that they adhere to the food and provide an airtight seal.
• Packaging which is swollen or has traces of refrozen water droplets on the pack could indicate that the product has not been kept at a suitable temperature and that it may have lost its original quality. Partially thawed food must not be refrozen, it must be consumed within 24 hours. Never exceed the storage times indicated by the manufacturer.
• The symbols on the drawers show different types of frozen goods.
The numbers indicate storage times in months for the appropriate types of frozen goods.
Energy Saving Advice
- Do not install the appliance close to sources of heat, such as a boiler or radiator.
-
Locate the appliance in a cool well ventilated room and make sure that the air openings of the appliance are not obstructed.
-
Avoid unnecessary frosting in the cabinet by packing all foodstuffs into airtight packages before placing them in the freezer.
- Food which is to be frozen (when cool) should be placed in the fridge before being transferred to the freezer.
- Try to avoid keeping the door open for long periods or opening the door too frequently as warm air will enter the cabinet and cause the compressor to switch on unnecessarily often.
- Ensure there are no obstructions preventing the door from closing properly.
In the Event of a Power Failure
If there is a power failure during the storage of frozen foods, keep the door closed. If the temperature within your freezer should rise, do not refreeze the food without checking its condition. The following guidelines should assist you:
Ice-cream: Once thawed should be discarded. Fruits & Vegetables: If soft should be cooked and used up.
Breads & Cakes: Can be refrozen without danger. Shellfish: Should be refrigerated and used up quickly.
Cooked Dishes: i. e. cassercles should be refrigerated and used up.
Large Pieces of Meat: Can be refrozen providing there are still ice crystals remaining within them. Small Joints: Should be cooked and can then be refrozen as cooked dishes.
Chicken: Should also be cooked and refrozen as a fresh dish.
TECHNICAL SPECIFICATIONS
DIMENSIONS
| Height 124 cmWidth 55 cmDepth 60 cm | ||
| POWER SUPPLY VOLTAGE AND FREQUENCY | 220-240 V / 50 Hz | |
| TOTAL POWER ABSORBED | 90 W | |
| AVERAGE DAILY UNITS ELECTRICITY * 0.658 kWh | ||
| GROSS CAPACITY | ||
| Freezer | 170 l | |
| NET CAPACITY | ||
| Freezer | 150 l | |
| STAR RATING | XXXXX | |
* This figure is based on standard test results in accordance with European Standard EN 153. Actual consumption will depend on how the appliance is used and where it is located.
GUARANTEE CONDITIONS
Standard guarantee conditions
We, Zanussi-Electrolux, undertake that if within 12 months of the date of the purchase this
ZANUSSI-ELECTROLUX appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
- The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
- All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property.
• This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
- Damage or calls resulting from transportation, Improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
- Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the European Community (EC) or European Free Trade Area.
- Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
- Products of Zanussi-Electrolux manufacture which are not marketed by Zanussi-Electrolux.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:
• The guarantee starts from the date you first purchased your product.
- The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products.
• This guarantee relates to you and cannot be transferred to another user.
- Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.
• The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.
France Senlis +33 (0)3 44 62 29 29
Germany Nürnberg +49 (0)800 234 7378
Italy Pordenone +39 (0)0434 39 4700
Sweden Stockholm +46 (0)8 672 53 90
UK Slough +44 (0)1753 219 897
Ireland Dublin +353 (0)1 4090751
MAINTENANCE AND CLEANING
Before any maintenance or cleaning work is carried out, DISCONNECT the appliance from the ELECTRICITY supply.
Internal cleaning
Clean the inside and accessories with warm water and bicarbonate of soda (5ml to 0.5 litre of water). Rinse and dry thoroughly.
NEVER USE DETERGENTS, ABRASIVE POWDERS, HIGHLY PERFUMED CLEANING PRODUCTS OR WAX POLISHES, TO CLEAN THE INTERIOR AS THESE WILL DAMAGE THE SURFACE AND LEAVE A STRONG ODOUR.
External cleaning
Many proprietary kitchen surface cleaners contain chemicals that can attack/damage the plastics used in this appliance. For this reason it is recommended that the outer casing of this appliance is only cleaned with warm water with a little washing-up liquid added.
An accumulation of dust will affect the performance of the appliance and cause excessive electricity consumption.
You MUST ensure that the appliance is switched OFF.
Once or twice a year dust the condenser (black grill) and the compressor at the back of the appliance, with a brush or vacuum cleaner, see figure.
When the appliance is not in use
When the appliance is not in use for long periods, disconnect from the electricity supply, empty all foods and clean the appliance, leaving the doors ajar to prevent unpleasant smells.
Defrosting
When the frost has reached a thickness of up to 4mm it can be removed using the ice scraper provided with the appliance. During this operation it is not necessary to disconnect the appliance from the mains and remove the food. Never use metal tools for this operation.
For complete defrosting (once or twice a year) proceed as follows:
- turn the thermostat control knob to the «OFF» position (■) or disconnect the appliance from the mains.
- Remove any food from inside the freezer, wrap it in several sheets of newspaper and store in a cool/dry place.
- Leave the door open and insert the ice scraper under the channel in the centre of the lower part of the appliance; place a low-sided container beneath the scraper to collect the water (see fig.)
- Clean and dry thoroughly.
- Replace the scraper in one of the drawers.
- Reconnect the appliance to the mains or reset the thermostat control knob to the normal operating position.
- After letting the appliance run for at least two hours in fast freeze mode, replace the previously removed food into the compartment.
⚠️ Important
A temperature rise of the frozen food packs, during defrostling, may shorten their safe storage life.
SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force Centre
| Symptom | Solution |
| No power to the appliance | Check there is power at the socket. |
| Check there is not a power cut by checking the household lights. | |
| Check the fuse has not blown. | |
| The temperature in the freezer is too high | Check the thermostat control knob in the freezer is turned to the correct setting relative to ambient conditions. |
| Check the ambient temperature is within the appliance's operating limits, please refer to the installation section in this instruction book. Relocate the appliance if necessary. | |
| The freezer door will not open | Has door just been opened? If so leave for a few minutes to allow the air pressure to equalise. |
| The compressor runs continuously | Adjust the thermostat control knob to give correct temperature control. See "Setting the temperature". |
| Check that the door is closed. | |
| Large quantities of food have recently been placed in the cabinet and/or door is frequently opened. | |
| Check that air ventilation is not obstructed. | |
| Excessive frost and ice has built up | Ensure the door is not left open. |
| Check that nothing is preventing the door from closing. | |
| Is the door gasket intact and clean. | |
| Has advised periodic defrosting been carried out. | |
| Noise | Refer to normal operating sounds. |
If after the above checks your appliance still does not operate correctly, contact your local Service Force Centre. In-guarantee customers should ensure that the above checks have been made, as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.
SERVICE AND SPARE PARTS
SERVICEFORCE
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:-
0 8 7 0 5 9 2 9 9 2 9
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
For Customer Service in Ireland please
contact us at the address below:
Zanussi-Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Telephone : +353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out an engineer, please ensure you have read the details under the heading 'Something Not Working?
When you contact the Service Force Centre you will need to give the following details:
-
Your name, address and post code
-
Your telephone number
-
Clear and concise details of the fault
-
The model and serial number of the appliance (found on the rating plate)
-
The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Zanussi-Electrolux appliance or for further information on Zanussi-Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk
Customer Care Department
Zanussi-Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727 727 (*)
* calls to this number may be recorded for training purposes.
- ⚠️ IMPORTANT SAFETY INFORMATION
- INSTALLATION
- CHILD SAFETY
- GENERAL SAFETY
- DURING USE
- MAINTENANCE AND CLEANING
- SERVICING
- AT THE END OF THE APPLIANCE LIFE
- DOOR REVERSAL
- IMPORTANT
- CONTENTS
- INSTRUCTIONS FOR THE USER
- INSTRUCTIONS FOR THE
- INSTALLER
- OPERATION
- BEFORE USING
- CONTROL PANEL
- FAST FREEZE KNOB
- THERMOSTAT CONTROL
- OPERATION LIGHT
- FAST FREEZE LIGHT
- ALARM LIGHT
- START YOUR APPLIANCE
- TEMPERATURE CONTROL
- FREEZING FRESH FOOD
- ELECTRICAL CONNECTIONS
- WARNING: THIS APPLIANCE MUST BE EARTHED
- BLUE
- NEUTRAL
- BROWN
- LIVE
- POSITIONING
- REAR SPACERS
- FROZEN FOOD STORAGE
- THAWING
- MAKING ICE CUBES
- NORMAL OPERATING SOUNDS
- I HINTS AND TIPS
- FOOD STORAGE
- ENERGY SAVING ADVICE
- IN THE EVENT OF A POWER FAILURE
- TECHNICAL SPECIFICATIONS
- GUARANTEE CONDITIONS
- STANDARD GUARANTEE CONDITIONS
- EXCLUSIONS
- EUROPEAN GUARANTEE
- INTERNAL CLEANING
- EXTERNAL CLEANING
- WHEN THE APPLIANCE IS NOT IN USE
- DEFROSTING
- SOMETHING NOT WORKING
- SERVICE AND SPARE PARTS
- CUSTOMER CARE DEPARTMENT
Brand : Zanussi-Electrolux
Model : ZEUC1825
Category : Freezer