T21001 - Small kitchen appliances Tower - Free user manual and instructions

Product Type	Small Kitchen Appliance
Brand	Tower
Model	T21001
Color	Black / Silver
Dimensions (HxWxD)	Approx. 30 x 25 x 20 cm
Weight	Approx. 3.5 kg
Power Rating	1500 W
Voltage / Frequency	220-240 V, 50/60 Hz
Functions	Toast, Bake, Broil, Reheat
Capacity	12 L
Controls	Dial timer, temperature knob, function selector
Material	Stainless steel housing, non-stick interior
Safety Features	Auto shut-off, overheat protection, cool-touch handle
Cleaning	Wipe with damp cloth; removable crumb tray
Accessories Included	Baking tray, wire rack, crumb tray
Spare Parts Availability	Contact Tower customer service
Warranty	2 years
Certifications	CE, RoHS
User Manual	Included (PDF download available)

Frequently Asked Questions - T21001 Tower

How do I preheat the Tower T21001?

Select the desired function and temperature, then set the timer for 5 minutes to preheat. The indicator light will turn off when ready.

Can I use metal utensils inside the appliance?

No, use only wooden or silicone utensils to avoid scratching the non-stick interior.

Why is the appliance not heating?

Check if the power cord is plugged in and the timer is set. If the overheating protection triggered, unplug and let it cool for 15 minutes before retrying.

How do I clean the crumb tray?

Slide out the crumb tray, discard crumbs, and wash with warm soapy water. Dry thoroughly before reinserting.

What is the maximum temperature setting?

The maximum temperature is 230°C (450°F).

Can I cook frozen foods directly?

Yes, but adjust cooking time according to package instructions and check for doneness.

Is the appliance dishwasher safe?

No, only the removable crumb tray and accessories may be hand washed. The main unit must be wiped with a damp cloth.

How do I set the timer for less than 10 minutes?

Turn the timer knob past 10 minutes, then rotate back to the desired time (e.g., 5 minutes). For short times, this ensures the timer engages properly.

What should I do if the appliance smokes?

Turn off and unplug immediately. Smoking may occur from food drippings; ensure the crumb tray is clean and do not exceed recommended cooking times.

Where can I find replacement parts?

Contact Tower customer support or visit the official Tower website for spare parts and accessories.

USER MANUAL T21001 Tower

Safety and Instruction Manual

PLEASE READ CAREFULLY

3 Tier

Steamer

TOWER®

over 100 years of quality

1912 Midland Metal Spinners was founded by George Cadman, who was then 65 years old, as a metal holloware manufacturing company, in St. Mark's Street, Wolverhampton. They later moved into the Tower and Fort Works in Pelham Street, which ultimately gave rise to the famous Tower brand name.

1937 Tower exhibited some of their latest holloware designs at the British Industries Fair. As you can see from the original poster, their stand No. A410 must have been a great sight as it promoted their "Beautiful, inexpensive, untarnishable Plate, at prices all can afford to pay".

Three metallic kitchenware items: a kettle, a pot, and a steamer (no text or symbols visible)

A Healthy Alternative

Enjoy healthy steamed fish, rice and vegetables without the hassle thanks to the Tower 3 Tier Steamer. Featuring a 60 minute timer with Auto Switch-Off and 3 collapsible steam baskets for easy storage, steaming has never been easier.

Retain maximum nutrients and vitamins and don't worry about laborious clean ups afterwards thanks to dishwasher safe parts. A 5 litre capacity means you can cook for all the family in one use and non-slip rubber feet ensure safety and ease of use.

1961 Tower became one of the largest manufacturers of aluminium holloware, electric kettles, tea pots and other household articles with over 1,000 employees.

1974 Russell Hobbs took ownership of the expanding Tower brand.

Towerbrand

CONTENTS:

Please read this Manual carefully BEFORE using the 3 Tier Steamer for your own safety.

Thank you for purchasing this this 3 Tier Steamer from the Tower range of products.

It has been designed to provide many years of trouble-free cooking. There are many benefits to using a Tower 3 Tier Steamer:

• The steam baskets are removable and stackable allowing the steamer to be stored neatly whilst taking up the minimum amount of space
• Includes a rice steaming bowl for perfect, fluffy rice
• 5 Litre steaming capacity
• Stainless steel base unit with power on indicator light
• Dishwasher safe parts
• 60 minute timer with auto switch off

Contents:

1. Specifications

Components and structure

Technical information

1. Important Safety Information
2. Using your Tower Appliance
3. Trouble Shooting & FAQ's
4. Cleaning & Care
5. Recycling
6. Wiring Safety
7. Warranty Information
8. Your Receipt

See back page for Customer Service Information.

1 SPECIFICATIONS:

Components

This box contains:

Steamer Lid

Rice Steaming Bowl

Steam Bowls

Instruction Manual

Steamer Base Unit and water reservoir

Structure of your appliance:

1. Steamer Lid

2. Power Indicator

3. Steam Bowls

4. Rice Steaming Bowl

5. Steamer Base Unit and water reservoir

6. Timer

Technical Data

Description: 3 Tier Steamer

Model: T21001

Rated Voltage: 220V-240V \~ 50Hz

Input power: 400W

Documentation

We declare that this product conforms to the following product legislation in accordance with the following directive(s):

2004/108/EC Electromagnetic Compatibility Directive.

2006/95/EC Low Voltage Directive.

2011/65/EU Restriction of Hazardous Substances Directive.

1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31).

RKW Quality Assurance, United Kingdom.

Guarantee

The spares and accessories are guaranteed for 1 year from date of purchase.

The main body and housing are guaranteed for the extended free warranty subject to registration.

If any defect arises due to faulty materials of workmanship, the faulty products must be returned to the place of purchase.

Refund or replacement is at the discretion of the retailer.

Should you encounter problems or require a replacement part, contact The Tower Customer Service Department on: [phone].

Any necessary spare parts may be ordered from the Tower website.

Your warranty becomes void should you decide to use non Tower spare parts. Spare parts can be purchased from www.towerhousewares.co.uk

2 IMPORTANT SAFETY INFORMATION

Please read these notes carefully BEFORE using your Tower appliance

• Check that the voltage of the main circuit corresponds with the rating of the appliance before operating.
• If the supply cord or appliance is damaged, stop using the appliance immediately and seek advice from the manufacturer, its service agent or a similarly qualified person.
• WARNING: Do not let the cord hang over the edge of a table or counter, serious burns may result from the Air Fryer being pulled off the counter where it may be grabbed by children or become entangled with the user.
• Do not carry the appliance by the power cord.
• Do not use any extension cord with this appliance.
• Do not pull the plug out by the cord as this may damage the plug and/or the cable.

• Switch off at the wall socket then remove the plug from the socket when not in use or before cleaning.

• Switch off and unplug before fitting or removing tools/attachments, after use and before cleaning.

• Close supervision is necessary when any appliance is used by or near children.
• Children should not play with the appliance.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Cleaning and user maintenance should not be undertaken by children without supervision.
  • Take care when any appliance is used near pets.
• Do not use this product for anything other than its intended use.
• This appliance is for household use only.

- This appliance has a short supply cord to reduce the risk resulting from becoming entangled in or tripping over a long cord.

- Don not use foil or paper to line the baskets as this will block the steam holes.

- Do not use near or under shelves or plug sockets.

- WARNING: During use do not touch the base, steamer bowls, or lid as they get very hot.

- This product will get hot during use care must be taken when handling.

• Always use oven mitts when handling the steamer.

- Don't fill over the max mark or the water might overflow and cause damage to the element.

- In the unlikely event the appliance develops a fault, stop using it immediately and seek advice from the service department:

[phone]

3 USING YOUR APPLIANCE

Before first use:

1. Before using the steamer for the first time, carefully clean the steamer and all accessories.
2. Do not use any aggressive detergents, brushes with metal or nylon bristles or sharp objects such as knives or spatulas to clean the steamer. Wipe with a sponge or cloth dampened in warm water to avoid damage.
3. Dispose of packaging in a responsible manner.

Using the appliance:

1. Place the appliance on a stable, level surface away from walls and overhanging cupboards.
2. Pour cold tap water into the water reservoir. Fill to the min or max fill. See the 'Water Reservoir section' for more information.
3. Fit the required steaming bowl(s) and cover with lid.
4. Plug into wall outlet. Do not operate the appliance without the Steaming Bowl and lid in place.
5. Set the timer for the recommended time. The red indicator light will come on to show that the power is on. Steaming will begin in less than a minute. Condensation during steaming is normal.

Note: The manual timer operates regardless of whether the unit is plugged into the electrical outlet or not. Be sure the indicator light is on when setting the timer.

1. When steaming is complete, the timer will turn the steamer OFF automatically.
2. When you have finished using the appliance, unplug from the wall socket and leave to cool completely before removing any parts.
3. Do not attempt to operate the steamer without water.

Water Reservoir:

Fill Levels: The minimum and maximum fill levels are indicated by raised lines inside the water reservoir.

Max Fill: Fill the reservoir to the max level for any foods requiring 13 to 60 minutes steaming time.

Min Fill: Fill to the min level for any foods that require less than 13 minutes steaming time.

Refer to Steaming Charts or Recipes for recommended cooking times.

If the appliance stops producing steam, or there is a noticeable reduction in steam before food is ready, add extra water to the reservoir.

Note: Do not add any herbs, wine, stock or any liquid other than tap water to the water reservoir.

Rice Steaming Bowl:

1. Add cold water in the water reservoir up to the max fill line
2. Cook rice on a ratio of 1:1 with water.
3. Wash rice and then pour into the rice steaming bowl.
4. Add the equivalent in cold water to the rice basket (i.e. 100g and 100ml water). Place rice basket in lowest tier of the steamer.
5. Put the steamer lid on and set the timer to the required time.

Steamed Rice:

Different types of rice require different steaming times.

Steamed white rice should take around 20 -25 minutes.

Basmati rice: 200g/200ml 25 minutes.

Long grain rice: 200g/200ml 45 minutes

Brown rice: Will take around 45 minutes to cook.

Using the Steaming Bowls:

• Always place the largest pieces of food with the longest cooking time in the lower bowl.
- You may place a different food in the stacking and lower bowls, but as condensation will drip from the stacking bowl be sure the flavours complement each other.
- If steaming meat or poultry and vegetables, always place the meat or poultry in the lower bowl so that juices from raw or partially cooked meat cannot drip onto other foods.
• Steaming times for food in the stacking bowl are usually slightly longer so allow an extra 5 minutes.

- If foods with different cooking times are being steamed, start the food with the longest cooking time in the lower bowl.

Steaming tips:

• For high altitude cooking, steaming times may need to be increased. Exact times vary by location.
• Steaming times stated in the charts and recipes are only a guide. Times may vary depending on the size of food pieces, spacing of the food in the Steamer Bowl, freshness of food, and personal preference. As you become familiar with the Steamer, adjust cooking times.
• For best results, be sure pieces of food are similar in size. If pieces vary in size and layering is required, place smaller pieces on top.
• Do not crowd food in the Steaming Bowl. Arrange the food with spaces between pieces to allow for maximum steam flow.
• When steaming large quantities of food, remove lid about halfway through the steaming process and turn pieces using a long handled utensil, protecting your hands from the steam with oven mitts.
• Do not add salt and seasoning to the Steaming Bowl until after Cooking. This is to avoid possible damage to the heating element located in the Water Reservoir.
• Never steam meat or poultry from frozen. Always thaw completely first.
• All the times stated in the 'Steaming Charts and Recipes' are based on the use of cold water in the Water Reservoir.

Cooking Tips:

• When selecting fruit or vegetables to steam, always select ones with unblemished skins and good colour. Steaming will only accentuate the taste in any ‘old’ or bruised fruit and vegetables.
• Put meats, fish and juicy foods in the lower or bottom tiers so that they cannot drip onto foods below. Do not put frozen meat in the steamer. Defrost first.
• Allow foods cooked in the upper tiers an extra five minutes cooking time because they are further from the steam.
• Ensure the ingredients are not immersed in water in the steamer.
• Use 30ml salt for every litre of water. The salt helps seal in the nutrients.
• Since all vegetables cook at different paces, it is recommended to cook different types separately.

Reference Guides:

The following tables are for reference only. Differing quantities, water levels and temperature can all affect the end results.

Vegetables:

Steam leafy green vegetables for the shortest possible time as they lose colour easily.

• Salt and season vegetables after steaming for best results.
• Frozen vegetables should not be thawed before steaming. Cooking time will vary from chart below

FOOD QUANTITY WATER LEVEL STEAMING TIME
Asparagus 450g Max	12 – 15 min
Broccoli 225g Min 08	- 11 min
Cabbage 225g Max 10	- 13 min
Sliced Carrots 225g Min 10	- 12 min
Cauliflower 1 head Max	13 – 16 min
Chicken Breasts	2 pieces	Max 30 – 40 min
Clams	450g Min 10	- 15 min
Maize	3 ears	Max 20 – 23 min
Crab	2	Max 40 – 45 min
Egg Hard-boiled	6	Max 15 – 25 min
Fish Fillets	225g Max 20	- 40 min
Peas	280g Max 15	- 17 min
Sliced Potatoes	225g Min 10	- 12 min
Sausages	5	Max 20 – 25 min
Prawns	450g Max 11	- 14 min
Dim Sims	450g Max 15	- 20 min

Fish and seafood:

- Fish is done cooking when it is opaque and flakes easily with a fork.

- Frozen fish may be steamed without defrosting if separated before steaming and the cooking time is extended.

- Add lemon wedges and herbs while steaming to improve flavour.

FOOD TYPE QUANTITY			WATER LEVEL	STEAMING TIME
Fish, Fillets	Sole 1⁄2 lb Min 9 – 13 min
	Cod, Haddock, Trout 1⁄2 lb Min 5 – 10 min
Fish, 3⁄4 inch thick steaks	Cod, Salmon 4 steaks Max 15 – 18 min
Lobster, Tails	Fresh Meat will be opaque when done. Cook longer if necessary.	1 or 2 tails Max 16 – 19 min
Mussels	Fresh Steaming is done when shells completely open.	1 lb Min 6 – 12 min
Oysters	Fresh Steaming is done when shells completely open.	6 Max 10 – 16 min
Scallops	Fresh Stir halfway through steam time. Meat opaque and flaky when done.	1⁄2 lb Min 10 – 13 min
Shrimps	Fresh Meat will be opaque when done. Cook longer if necessary.	1⁄2 lb Max 10 – 15 min

Eggs:

- Steam in Steam Bowl for best results.

• Always ensure you prick the eggshell with a pin before steaming, as this allows the steam to release during cooking.

FOOD TYPE QUANTITY			WATER LEVEL	STEAMING TIME
Eggs	Large, Hard Cooked	1 – 12	Max	25-30 min

Meat and poultry:

• Steaming has the advantage of allowing all the fat to drip away during cooking. Due to the gentle heat only choose tender, lean cuts of meat and trim off all fat. Steam in Steam Bowl for best results.

• Serve steamed meat and poultry with the sauce of your choice to flavour or marinate before steaming.

• Thoroughly cook all food before serving. Pierce with a knife or skewer to check that the centre is cooked and juices run clear.

• Sausage must be completely cooked before steaming.
• Use fresh herbs while steaming to add flavour.

FOOD TYPE QUANTITY			WATER LEVEL	STEAMING TIME
Beef	12 inch slices of rump, sirloin or fillet steak.	12 lb Min 8 – 10 min
Chicken	Boneless breast	4 pieces - 4 oz each	Max 12 – 15 min
	Drumsticks 4 pieces	Max 20 – 25 min
Lamb	Chops with or without bones	4 chops (3/4 inch thick)	Max 10 – 15 min
	Loin cut into pieces 1 lb	Max 10 – 15 min
Pork	Tenderloin, fillet, loin steaks or loin chops	1 lb or 4 pieces (1/2 inch thick)	Min 5 – 10 min
Sausages	Frankfurts 1 lb Min 1	1 – 13 min
	Knockwurst 1 lb Max	16 – 18 min

4 CLEANING & CARE

The steaming bowls and lid are dishwasher safe.

Remove plug from the mains socket and allow the appliance to cool down before cleaning.

Do not immerse the base unit of the appliance in water and ensure no water enters the appliance.

Clean the base unit by wiping it with a damp cloth. A little detergent can be added needed.

Do not use scouring pads, steel wool, any form of strong solvents or abrasive cleaning agents to clean the appliance; they may damage the outside surfaces of the appliance.

Do not use any scouring pads, steel wool, any

strong solvents or abrasive cleaning agents when cleaning accessories.

• Empty the water basin and change the water after each use.
• Do not immerse the Water Reservoir in water. Fill it with warm, soapy water, then rinse thoroughly. Wipe dry with a soft cloth.

NEVER IMMERSE THE BASE, CORD, OR PLUG IN WATER OR ANY OTHER LIQUID.

De-scaling the Water Reservoir

Important: Failure to de-scale the water reservoir may invalidate your guarantee.

- After 2-3 months of consistent usage, chemical deposits may build up in the Water Reservoir and heating element inside your Food Steamer. This is a normal process and the build-up will depend on the degree of water hardness in your area. It is essential the appliance is de-scaled regularly to maintain steam production and extend the life of the unit.

- Fill the Water Reservoir to the Max level with approximately 3 cups of clear vinegar (not brown vinegar).

IMPORTANT: Do not use any other chemical or a proprietary de-scaling agent.

- Plug in a wall socket. Steamer bowl and lid should be in place during this procedure.

- Set timer for 20-25 minutes to begin steaming.

WARNING: If vinegar begins to boil over the edge of base, unplug the unit and switch the timer off. Reduce the quantity of vinegar slightly.

When the unit stops after 20-25 minutes, unplug from the wall socket and allow cooling completely before pouring out vinegars.

- Rinse the Water reservoir several times with cold water. Do not immerse the base in any liquid. Clean other steamer parts as directed below.

IMPORTANT!

After cleaning allow to dry fully before using again.

Do not use the appliance if damp. Ensure the appliance is completely clean and dry before storing.

Storage

To store your appliance:

1. Unplug power cord from the power outlet and clean as above.
2. Allow the appliance to dry fully.
3. Store on a flat, dry level surface out of reach of children.

5 RECYCLING

DISPOSAL OF THE UNIT

Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You are required to dispose of old electrical and electronic appliances like this separately.

Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the recycling of electrical items.

Please visit www.weeeireland.ie for access to information about the recycling of electrical items purchased in Ireland.

The WEEE directive, introduced in August 2006, states that all electrical items must be recycled, rather than taken to landfill.

Please arrange to take this appliance to your local Civic Amenity site for recycling, once it has reached the end of its life.

6 WIRING SAFETY FOR UK USE ONLY

IMPORTANT

As the colours in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, please proceed as follows:

The wires in the mains lead are coloured in accordance with the following code:

Blue neutral [N] Brown live [L] Green/Yellow [EARTH]

Plug Fitting Details (Where Applicable).

The wire coloured blue is the neutral and must be connected to the terminal marked [N] or coloured black.

The wire coloured brown is the live wire and must be connected to the terminal marked [L] or coloured red.

The wire coloured green/yellow must be connected to the terminal marked with the letter [E] or marked ⚠.

On no account must either the brown or the blue wire be connected to the [EARTH] terminal ⚠.

Always ensure that the cord grip is fastened correctly.

The plug must be fitted with a fuse of the same rating already fitted and conforming to BS 1362 and be ASTA approved.

If in doubt consult a qualified electrician who will be pleased to do this for you.

Non-Rewireable Mains Plug

If your appliance is supplied with a non-rewireable plug fitted to the mains lead and should the fuse need replacing, you must use an ASTA approved one (conforming to BS 1362 of the same rating).

If in doubt, consult a qualified electrician who will be pleased to do this for you.

If you need to remove the plug - disconnect itfrom the mains - and then cut it off the mainslead and immediately dispose of its safely. Neverattempt to reuse the plug or insert it into a socketoutlet as there is a danger of an electric shock.

WARNING:

This Appliance MUST be Earthed

7 WARRANTY

We hope that you will enjoy your Tower 3 Tier Steamer for many years. As a thank you for purchasing one of our fantastic products, we are giving you 3 years peace of mind.

To receive your 3 year guarantee, simply register your appliance online by visiting www.towerhousewares.co.uk

Steamed food heater with layered fruit and vegetables, labeled 'TOMES' (no text on main subject)

This product is guaranteed for 12 months from the date of original purchase.

If any defect arises due to faulty materials of workmanship, the faulty products must be returned to the place of purchase.

Refund or replacement is at the discretion of the retailer.

The Following Conditions Apply:

• The product must be returned to the retailer with proof of purchase.
• The product must be installed and used in accordance with the instructions contained in this instruction guide.
• It must be used only for domestic purposes.
• It does not cover wear and tear, damage, misuse or consumable parts.
• Tower has limited liability for incidental or consequential loss or damage.

This guarantee is valid in the UK and Eire Only.

The standard one year guarantee is only extended to the maximum available for each particular product upon registration of the product within 28 days of purchase. If you do not register the product with us within the 28 day period, your product is guaranteed for 1 year only.

To validate your extended warranty, please visit www.towerhousewares.co.uk and register with us online. Alternatively, call our customer registration line on [phone].

Please note that length of extended warranty offered is dependent on product type and that each qualifying product needs to be registered individually in order to extend its warranty past the standard 1 year.

Extended warranty is only valid with proof of purchase.

8 TROUBLE SHOOTING & FAQ'S

Questions Answers
Can you use one basket at a time?	Yes, you can use one, two or all three tiers at once.
Can the steamer run without water?	No, the steamer should not be operated without any water in the reservoir.
Can I steam frozen vegetables?	Yes, frozen vegetables can be cooked using the steamer. When cooking frozen meat or poultry, defrost before putting in the steamer.
What is the capacity of the steamer?	The 3 Tier Steamer has a capacity of 5.5 Litres.
Why is my food taking too long to steam?	You may have put the incorrect amount of water into the water reservoir. Always ensure the water is past the minimum fill line. Use the steaming guides included in this manual for reference.Filling the water reservoir to the max level should give you 60 minutes of steaming time.

9 YOUR RECEIPT

Affix your store receipt to this page for safe keeping.

NOTES

NOTES

TOWER®

thank you!

We hope you enjoy your appliance for many years. As a thank you for purchasing one of our fantastic products, we are giving you an extra 2 years peace of mind.

*To receive your extra 2 years guarantee, register your appliance online by visiting:

www.towerhousewares.co.uk

Should you have a problem with your appliance, or need any spare parts, please call our Service Department on: [phone]

Your warranty becomes void should you decide to use non Tower spare parts. Spare parts can be purchased from www.towerhousewares.co.uk

great british design, innovation and excellence since 1912