VIP-172L - Intercom Valcom - Free user manual and instructions

Product Type	Video Intercom
Dimensions (approx.)	200 x 150 x 50 mm (7.9 x 5.9 x 2.0 in)
Weight (approx.)	0.5 kg (1.1 lbs)
Power Supply	12V DC
Display	7-inch color TFT LCD
Camera	Built-in CMOS, night vision
Audio	Full duplex speakerphone
Door Lock Control	Electric strike release
Main Functions	Audio/video communication, door unlock, monitor, intercom
Mounting	Wall-mounted indoor unit
Material	ABS plastic
Operating Temperature	-10°C to 50°C (14°F to 122°F)
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Humidity	Up to 85% non-condensing
Included Accessories	Mounting bracket, screws, user manual
Cleaning and Maintenance	Wipe with a soft dry cloth; avoid liquid cleaners
Safety	Indoor use only; professional installation recommended
Spare Parts and Repairability	Contact Valcom support for replacement parts
Compliance	CE, FCC
Warranty	1 year limited
General Information	Brand: Valcom, Model: VIP-172L, Category: Intercom

Frequently Asked Questions - VIP-172L Valcom

How do I install the Valcom VIP-172L intercom?

Install the indoor unit on a wall using the included mounting bracket. Connect the power supply (12V DC) and wiring to the outdoor camera/door station. Ensure all connections are secure. For detailed steps, refer to the user manual. Professional installation is recommended.

How do I adjust the volume on the VIP-172L?

Press the volume up/down buttons on the side of the unit during a call. You can also adjust the ringtone volume in the settings menu via the touchscreen.

What should I do if there is no image on the display?

Check that the camera is properly connected and powered. Ensure the video cable is not damaged. Try resetting the unit by unplugging the power for 10 seconds. If the problem persists, contact Valcom support.

Can I connect multiple indoor units to one outdoor station?

Yes, the VIP-172L supports up to 2 additional indoor units. You will need to connect them in parallel and configure each unit's address via the menu.

How do I unlock the door using the intercom?

Press the door unlock button on the touchscreen during a call. The unit will send a signal to the electric strike at the door. Ensure the door lock is compatible with 12V DC.

What type of camera does the VIP-172L use?

The outdoor station includes a CMOS camera with night vision (IR LEDs) and a wide-angle lens. It provides color video during daytime and black-and-white at night.

How do I clean the intercom screen?

Use a soft, dry microfiber cloth to gently wipe the screen. Do not use any liquid cleaners, alcohol, or abrasive materials, as they may damage the display.

Can I use the intercom without an internet connection?

Yes, the VIP-172L operates via a wired connection and does not require internet. It functions as a standalone intercom system.

What is the warranty period for the Valcom VIP-172L?

Valcom offers a 1-year limited warranty from the date of purchase. This covers defects in materials and workmanship under normal use.

Where can I find replacement parts for the VIP-172L?

Contact Valcom customer support or visit the official website to order spare parts. Provide your model number and serial number for accurate assistance.

USER MANUAL VIP-172L Valcom

VIP-172L IP DoorPhone/Intercom

INTRODUCTION

The VIP-172L IP Talkback Doorphone/Intercom allows communication to Valcom FXS units (VIP-811, -812, -814) and SIP Based telephone systems via a managed IP-based LAN/WAN.

SPECIFICATIONS

Access Methods

• PBX, FXO Port w/VIP-811
• POTS telephone set w/VIP-811
• Valcom M Cast Page Group
- SIP – enabled telephone system

Features

• RJ-45 for network connection
• 1 Form C contact
• LED Status Indicator
• Network activity LEDs
• 802.3af compliant
• Door Opening Contact Provided

Dimensions/Weight V-172L-VR

• 4.5" H x 4.5" W x 1.75" D
(11.43cm H x 11.43cm W x 4.45cm D)
• Weight: 1.68 lbs. (0.76 kg)

Dimensions/Weight V-172L-BR/ST

• 4.5" H x 4.5" W x 1.3" D (11.43cm H x 11.43cm W x 3.3cm D)
  • Weight: .55 lbs. (0.25 kg)

Nominal Specifications

Input Impedance: 600 Ohms

Input Level: -10dBm

Output Impedance: 600 Ohms

Output Level: -10dBm nominal

Relay Current: 1 AMP @ 24VDC

Nominal Power Requirements

Via 802.3af PoE Ethernet Switch: Class 3 (12.95W)

VIP-172L-BRASS/SS

VIP-172L-VRSS

Environment

VIP-172L Network Interface

Temperature: 0 to +40°C

Humidity: 0 to 85% non-precipitating

VIP-172L Doorplate:

Suitable for indoor or outdoor installation

Packing List

Qty	Item
1	VIP-172L Network Interface
1	VIP-172L Door plate
1	VSP Document
4	Tamper Hardware (VRSS unit only)
4	SS Screws (Brass/SS)
1	Setup CD

Precautionary Designations

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area may cause harmful interference in which case the user will be required to correct the interference at his own expense.

INSTALLATION

Operation:

The VIP-172L provides door intercom access via network connection to customer telephone system or stand alone telephone set. Interface to customer telephone system can be via SIP registration or FXO port (with VIP-811). Pressing the call button on the door plate initiates a call to one of the above telephone system interfaces, and the call assurance LED on the door plate begins to flash. When the call is answered, a hands-free communications path is established to the door plate, and the call assurance LED on the door plate changes to solid. At any time during the call if the # key is pressed, the form C relay on the door plate operates for 3 seconds for activation of customer supplied door entry equipment.

Mounting

For enhanced protection against static electrical discharge, it is recommended the faceplate shipped with the VIP-172L be installed into a grounded electrical box.

The VIP-172L Doorplate is designed for double gang FD electrical box mounting and must be within 300 meters of the VIP-172L Network Interface. See NEMA OS 3-2002 sec.1.2.3.5 for FD box specifications.

The VIP-172L Network Interface is designed for wall or table mounting and must be within 100 meters of the network switch.

Table: Provided with the VIP-172L are four rubber stick on feet. Peel these feet off their carrier backing and place at the four corners of the bottom of the unit.

Wall: Using the template and wood screws provided, secure the VIP-172L Network interface to the wall.

Power Connections

The only method of powering a VIP-172L Network Interface is via a power over Ethernet switch or power injector meeting the 802.3af specification.

Make all required signal connections before connecting to Ethernet switch or power injector meeting the 802.3af specification.

Network Connection

The VIP-172L Network Interface has one CAT-5 RJ-45 NETWORK connector and one CAT-5 RJ-45 DOOR PLATE connector on the front panel.

Use the supplied CAT-5 patch cable to connect the NETWORK connector of the VIP-172L Network Interface to an Ethernet switch.

Signal Connections

Connect CAT-5 RJ-45 using EIA/TIA 568B Standard to the DOOR PLATE connector of the VIP-172L Network Interface then to the RJ-45 connector of the VIP-172L Door Plate.

Door Relay Connections

Access to the form C relay is provided via a three pin screw terminal block on the VIP-172L Door plate. The common contact is the middle terminal with the normally open contact closest to the RJ-45 Connector. Normally closed contact is furthest from the RJ-45 connector. Relay contacts are rated for 1A @ 24VDC.

Aux Input

Aux input on the VIP-172L Network Interface accepts line level audio such as background music and broadcasts it through the door plate speaker. When the call button is pressed, the aux input is muted and remains muted until the call is terminated.

Status Indicator Lights

The VIP-172L Door plate is equipped with a status indicator LED. LED flashes when the call button is pressed and steady when the call is connected.

The VIP-172L Network Interface has 3 status indication lights on the side panel:

STATUS: Flashes during normal operation, and solid when unit in reset.

LINK: Indicates 100 Mbit Ethernet connection when illuminated. No activity indicates 10 Mbit connection.

ACT: Indicator flashes to indicate network activity.

TECHNICAL ASSISTANCE

Assistance in troubleshooting is available from the factory. Call [phone] and press 1 for Technical Support or via email at [e-mail].

When requesting assistance, you should include all available information. It is strongly suggested that you go to the web site and follow the trouble resolution procedure at http://voip.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person and the nature of the problem. Send the unit to:

Valcom, Inc.

Repair & Return Dept.

5614 Hollins Road

Roanoke, Va. 24019-5056

Figure 1. Interconnections

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to additional charges for parts and labor).

This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the specific Product covered by the warranty.

Disclaimer. Except for the Limited Warranty provided herein, the product is provided "as-is" without any warranty of any kind whatsoever including, without limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

Headquarters:

Valcom, Inc.

5614 Hollins Road Roanoke, VA 24019-5056

Phone: [phone] FAX: [phone]