ARC-2132S - Rice cooker Aroma - Free user manual and instructions

Type	Commercial Rice Cooker
Model	ARC-2132S
Brand	Aroma
Power Supply	120V AC, 60Hz
Capacity (Uncooked Rice)	2 to 6.4 tumblers (equivalent to 10 to 32 conventional 180mL cups)
Capacity (Cooked Rice)	Up to 64 conventional 180mL cups (approx. 20 to 64 cups depending on amount)
Functions	Cook and Warm (automatic switch)
Inner Pot Material	Nonstick coating
Included Accessories	180mL measuring cup, 900mL measuring tumbler, serving spatula, condensation collector
Dimensions (Approx.)	Height: 15 inches, Width: 17 inches, Depth: 15 inches (estimate for commercial model)
Weight (Approx.)	12 lbs (estimate)
Safety Features	Grounded plug, short cord, automatic shut-off, cool-touch handles
Cleaning	Hand wash inner pot and accessories with warm soapy water; remove inner lid and condensation collector for cleaning
Maintenance	Do not immerse in water; keep heating plate free of debris; dry inner pot before use
Warranty	1 year limited warranty (proof of purchase required)
Customer Support	1-800-276-6286, M-F 8:30am-4:30pm PT, www.AromaCo.com

Frequently Asked Questions - ARC-2132S Aroma

Why is my rice too dry/hard after cooking?

If the rice is dry or chewy when the cooker switches to Warm, add 1/2 to 1 cup of water and stir thoroughly. Close the lid and press the cook switch down. Once it switches to Warm again, stir and check consistency. Repeat until soft.

Why is my rice too moist/soggy?

If rice is too wet, stir with the serving spatula to redistribute moisture and release excess steam. Keep the cooker on Warm with the lid closed for 10-30 minutes, stirring occasionally.

Do I need to rinse the rice before cooking?

Yes, rinsing white rice for 10 seconds in a bowl (not a strainer) at least 2 times until water runs clear removes excess starch, reducing browning and sticking.

How do I measure rice and water correctly?

Use the included 900mL tumbler for rice and fill water to the corresponding line inside the pot (e.g., Line 10 for 2 tumblers of white rice). Refer to the Rice & Water Measurement Table for precise ratios.

Can I open the lid during cooking?

Avoid opening the lid during the cooking cycle as it causes heat and steam loss, prolonging cooking time. Only open when the cooker switches to Warm.

How do I clean the inner lid?

Press down on the white silicone support pin in the center while pulling the sides of the inner lid outward to remove. Hand wash with warm soapy water, then wipe the inner surface of the lid with a damp cloth.

What is the maximum amount of rice I can cook?

Maximum capacity is 6.4 tumblers of uncooked white rice (using the included 900mL tumbler), which yields up to 64 conventional 180mL measuring cups of cooked rice.

Can I use broth instead of water for flavor?

Yes, substitute meat or vegetable broth for water using the same ratio. This adds flavor without altering the cooking process.

How long can food stay on Warm mode?

Food should not be left on Warm for more than 12 hours. For best quality, serve within a few hours.

What is covered under the warranty?

Aroma warrants against defects in material and workmanship for one year from the date of purchase in the US. Proof of purchase required. Warranty does not cover misuse, modifications, or commercial use other than indoor commercial.

USER MANUAL ARC-2132S Aroma

Exterior view of a modern Aroma Commercial rice cooker with visible control panel (no text or symbols on body)

instruction manual

ARC-2132S

Commercial Rice Cooker

Questions or concerns about your Aroma product?

www.AromaCo.com/Support

1-800-276-6286

A silver rice cooker with black control panel and 'AROMA' branding (no visible text beyond label)

Digital Rice & Grain Multicookers

White and black rice cooker with lid and side handles (no visible text or symbols)

Rice & Grain Cookers

Exterior view of a modern stainless steel water heater with black handle (no visible text or symbols)

Electric Kettles

Black circular appliance with lid and side clip, no visible text or symbols

Indoor Grills

Black wok with lid and side handles, no visible text or symbols

...and More!

AROMA®

To Enhance and Enrich Lives.

Here at Aroma we strive to make a difference —to design and distribute products that enhance and enrich people's lives.

Aroma offers an array of exceptional products to make cooking simple and satisfying. Discover other countertop appliances and cookware from our current product lineup to complement your kitchen.

REGISTER YOUR PRODUCT

Activate your warranty. Registration is quick and easy.

Be notified of:

• new product releases
• new test kitchen recipes
  • sales and promotions ...and more!

SCAN TO REGISTER AromaCo.com/registration

/AromaHousewares

Basic safety precautions should always be followed when using electrical appliances, including the following:

1. Important: Read all instructions carefully before first use.
2. Do not touch hot surfaces. Use the handles or knobs.
3. Use only on a level, dry and heat-resistant surface.
4. To protect against fire, electrical shock and injury to persons, do not immerse the power cord, plug or appliance in water or any other liquid. See instructions for cleaning.
5. Close supervision is necessary when the appliance is used by or near children.
6. Unplug from the wall outlet when not in use and before cleaning. Allow the unit to completely cool before putting on or removing parts and before cleaning the appliance.
7. Do not operate any appliance with a damaged power cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact Aroma® customer service for examination, repair or adjustment.
8. The use of accessory attachments not recommended by Aroma® Housewares may result in fire, electrical shock or injury.
9. Do not use outdoors.
10. Do not allow the power cord to touch hot surfaces or hang over the edge of a counter or table.
11. Do not place the appliance on or near a hot gas or electric burner or in a heated oven.
12. Do not use the appliance for other than its intended use.

13. Extreme caution must be used when moving the appliance containing hot food, oil or liquids.

14. Do not touch, cover or obstruct the steam vent on the top of the appliance as it is extremely hot and may cause scalding.

15. Use only with a 120V AC power outlet.
16. Always unplug from the plug gripping area. Never pull on the cord.
17. The appliance should be operated on a separate electrical circuit from other operating appliances. If the electrical circuit is overloaded with other appliances, the appliance may not operate properly.
18. Always make sure the exterior of the inner pot is dry prior to use. If the inner pot is returned to the appliance when wet, it may damage or cause the product to malfunction.
19. Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.
20. Food should not be left in the appliance on Warm mode for more than 12 hours.
21. Never use the inner pot on a stovetop or burner. This will cause damage or deformation to the inner pot.
22. To disconnect, flip the cook switch to Warm then remove the plug from the wall outlet.
23. CAUTION: To reduce the risk of electrical shock, cook only in the removable inner pot provided.
24. Do not wrap or tie the power cord around the appliance.
25. WARNING: Spilled food can cause serious burns. Keep the appliance and power cord away from children.
26. CAUTION: Intended for countertop use only.
27. Do not use for deep frying.

SAVE THESE INSTRUCTIONS

Short Cord Instructions

1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
2. Longer extension cords are available and may be used if care is exercised in their use.
3. If a longer extension cord is used:

a.) The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
b.) The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled by children or tripped over unintentionally.

c.) If the appliance is of the grounded type, the extension cord should be a grounding wire/cord.

DO NOT DRAPE CORD!

KEEP AWAY FROM CHILDREN!

Line drawing of a person using a rice cooker on a kitchen appliance (no text or symbols)

Grounding Instructions

This appliance must be grounded while in use to protect the operator from electrical shock. The appliance is equipped with a 3-conductor cord and a 3-prong grounding-type plug to fit the proper grounding-type receptacle. The appliance has a plug that looks like figure (A).

THIS APPLIANCE IS FOR COMMERCIAL USE ONLY.

Parts Identification

Simple line drawing of a cylindrical container (no text or symbols)

180mL Rice Measuring Cup

900mL Rice Measuring Tumbler*

Serving Spatula Nonstick I

*The included 900mL rice measuring tumbler is equivalent to five 180mL rice measuring cups.

Controls/Functions

Cook

Simply press the switch down to begin cooking rice, grains, and a variety of other meals.

Warm

Automatically switches to Warm at the end of the cooking cycle. Perfect for keeping food at a ready-to-serve temperature.

BEFORE FIRST USE

1. Read all instructions and important safeguards.
2. Remove all packaging materials and check that all items have been received in good condition.
3. Tear up all plastic bags and dispose of them properly as they can pose a risk to children.
4. Remove the inner pot from the cooker and clean with warm, soapy water. Rinse and dry thoroughly before returning to the cooker.
5. Wash all accessories in warm, soapy water. Rinse and dry thoroughly.
6. Wipe the cooker's body clean with a damp cloth.

TO CLEAN

1. Remove the inner pot when the cooker has completely cooled.
2. Hand wash the inner pot and all accessories using warm, soapy water.
3. Remove the inner lid by pressing down on the white silicone support pin in the center while pulling the sides of the inner lid out towards you.
4. Hand wash the inner lid using warm, soapy water then wipe the inner surface of the lid with a damp cloth.
5. Remove the condensation collector and hand wash using warm, soapy water.
6. Wipe the cooker's body clean with a damp cloth.
7. Thoroughly dry the cooker's body and all accessories. Reassemble for next use.

Caution:

Before placing the inner pot into the cooker, check that it is dry and free of debris. Adding the inner pot when wet may damage the cooker.

Do not use harsh abrasive cleaners, scouring pads or products that are not considered safe to use on nonstick coatings.

· We recommend hand washing the inner pot with warm, soapy water to lengthen its lifespan and avoid damage over time. If washing in a dishwasher, a slight discoloration to the inner pot may occur. This is cosmetic and will not negatively affect performance.

Note:

· To remove the condensation collector, squeeze both sides and pull out towards you.
- If the cooker's lid does not close, the inner lid may be installed incorrectly. When the cooker lid is open, the small side of the inner lid seal should be facing towards you.
- Ensure that the heating plate is free of any grains or debris. If not properly cleaned, the cooker lid may not close properly and may overheat.

TROUBLESHOOTING

Rice is too dry/hard after cooking.

- If your rice is dry or hard/chewy when the cooker switches to Warm, additional water and cooking time will soften the rice. Depending on how dry your rice is, add 12 to 1 cup of water and stir thoroughly. Place the lid back on and press the cook switch down. When the cooker switches to Warm mode, open the lid and stir the rice to check the consistency. Repeat as necessary until rice is soft and moist.

Rice is too moist/soggy after cooking.

- If your rice is still too moist or soggy when the cooker switches to Warm, use the serving spatula to stir the rice. This will redistribute the bottom (moist) part of the rice as well as release excess moisture. Place the lid back on and allow the cooker to remain on Warm mode for 10-30 minutes as needed, opening the lid and stirring periodically to release excess moisture.

Note:

· Any other servicing should be performed by Aroma® Housewares.

· Not satisfied with your Aroma® purchase? Our product experts can help! Before returning, please contact Customer Service at 1-800-276-6286 for product support, helpful tips and more!

RICE & GRAIN

1. Using the provided tumbler, add rice to the inner pot.
2. Rinse white rice for 10 seconds and drain the water. Repeat this process at least 2 times, or until the water runs clear.
3. Refer to "Rice & Water Measurement Table" on page 9 and fill the inner pot with water between lines 10 and 32.
4. Place the inner pot into the cooker then place the lid on securely.
5. Plug the power cord into an available 120V AC wall outlet.
6. Press the cook switch down. The cook indicator light will illuminate as the cooker begins heating.
7. Once rice is ready, the cook switch will automatically flip up and the cooker will switch to Warm.
8. For best results, stir with the serving spatula to distribute any remaining moisture.
9. When finished serving, turn the cooker off by unplugging the power cord.

Caution:

Before placing the inner pot into the cooker, check that it is dry and free of debris. Adding the inner pot when wet may damage the cooker.

After cooking, the inner pot will be very hot. Be sure to use heat-resistant gloves or protective oven mitts to remove the inner pot from the cooker.

Note:

- Because rice varieties may vary in their make-up, results may differ.

· Food should not be left in the cooker on Warm for more than 12 hours.

· For best results, we recommend rinsing rice and grains in a bowl of water before cooking. Avoid using a strainer or colander, which may not be as effective in removing excess starch and may affect the final texture.

Helpful Hints:

To add more flavor to rice, try substituting meat or vegetable broth for water. The ratio of broth/stock to rice will be the same as water to rice.

Rice & Water

Measurement Table

Uncooked Rice:	Water: Using the Water Line (inside pot)	Approx. Yield:	Cooking Times:
2 Tumblers**	White Rice: Line 10	20 Cups*	White Rice: 22-28 Min.
3 Tumblers**	White Rice: Line 15	30 Cups*	White Rice: 26-32 Min.
4 Tumblers**	White Rice: Line 20	40 Cups*	White Rice: 30-36 Min.
5 Tumblers**	White Rice: Line 25	50 Cups*	White Rice: 34-40 Min.
6 Tumblers**	White Rice: Line 30	60 Cups*	White Rice: 38-44 Min.
6 12 Tumblers**	White Rice: Line 32	64 Cups*	White Rice: 40-46 Min.

^* "Cup" refers to a conventional 180mL rice measuring cup.

**"Tumblers" refers to the included 900mL rice measuring tumbler.

Note:

Maximum Capacity: 6.4 tumblers of uncooked white rice which yields 64 conventional 180mL rice measuring cups of cooked white rice.
Minimum Capacity: do not attempt to cook less than 2 tumblers of uncooked white rice.

- Opening the lid during the cooking cycle causes a loss of heat and steam. Cooking time may be prolonged if the lid is opened before the rice is finished.

- Rinse rice before placing it into the inner pot to remove excess bran and starch. This will help reduce browning and sticking to the bottom of the pot.

NOTES

LIMITED WARRANTY

Aroma Housewares Company warrants its products against defects in material and workmanship for one year from the provable date of purchase in the United States.

Within this warranty period, Aroma Housewares Company will repair or replace, at its discretion, defective parts at no charge. Proof of the date of purchase, such as the original dated sales receipt, will be required with any request for warranty repair or replacement. All liability is limited to the amount of the purchase price.

This warranty does not apply if the warranty period expired; the product has been modified by any unauthorized service center or personnel; the defect was subject to abuse, improper use not conforming to product manual instructions, or environmental conditions more severe than those specified in the manual and specification, neglect of the owner or improper installation; the defect was subject to Force Majeure such as flood, fire, lightning, earthquake, other natural calamities, war. The warranty excludes accessories and replacement parts. This warranty is void if the product is used for other than indoor commercial use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120V \~ 60Hz).

Aroma's sole obligation under the warranty shall be to replace the defective product with a working one or a similar model of equivalent value, if the same model is not available, in the occurrence of any failure or defect covered under the warranty during the warranty period. Refurbished items or items not purchased through an authorized retailer are not eligible for warranty claims. Transportation charges on parts, or products in whole, submitted for repair or replacement, under this warranty, must be borne by the purchaser.

This warranty gives you specific legal rights, which may vary from state to state, and does not cover areas outside the United States.

SERVICE & SUPPORT

In the event of a warranty claim, or if service is required for this product, please contact Aroma ^® customer service toll-free at:

1-800-276-6286 | [e-mail]

M-F, 8:30am-4:30pm, Pacific Time

www.AromaCo.com

Aroma Housewares Company

6469 Flanders Drive, San Diego, CA 92121, U.S.A.

Note:

• Proof of purchase is required for all warranty claims.
• Failure to register your product will not diminish your warranty rights.
• Not satisfied with your Aroma® purchase? Our product experts can help! Before returning, please contact

Customer Service at

1-800-276-6286 for

product support, helpful tips and more!

Exterior view of a modern rice cooker with black and silver casing (no visible text or symbols)

To Enhance and Enrich Lives.

Line drawing of multiple fork shapes arranged in two rows (no text or symbols)

www.AromaCo.com