PPM6331 - Massage device PHILIPS - Free user manual and instructions

Product Type	Foot Massager
Brand	Philips
Model	PPM6331
Dimensions	395 × 255 × 196 mm
Net Weight	Approximately 1.84 kg
Rated Voltage	12V DC
Rated Power	24W
Power Supply	Included power adapter (safety extra low voltage)
Battery	Built-in lithium battery
Massage Modes	Foot massage mode and leg massage mode
Massage Intensities	2 intensity levels (low speed and high speed)
Heat Compress	Comfortable hot compress function (on by default, can be turned off)
Automatic Shut-off	After 15 minutes of use
Maximum Continuous Use	30 minutes per session, then 30 minutes rest
Cleaning Method	Wipe with a clean cloth dampened with neutral detergent; avoid water entering the product; do not use alcohol or solvents
Cover Removability	Not removable for cleaning
Warranty	2 years from date of purchase for manufacturing defects; excludes consumables and shipping
Safety Standards	Safety extra low voltage; heated surface caution; not for persons with reduced physical/sensory/mental abilities
Package Includes	Massager, power adapter, user manual, quick start guide
Manufacturer	Guangdong Deerma Technology Company Limited (under license from Philips)
Country of Origin	China

Frequently Asked Questions - PPM6331 PHILIPS

How long does the massage session last?

The massager has a built-in timer and shuts off automatically after 15 minutes. For safety, do not use for more than 30 minutes per session, and allow the device to rest for 30 minutes between uses.

Can I use the massager while charging?

The massager operates via a power adapter. It is recommended to use it while plugged into the adapter for consistent power. Do not use it when your body is wet to avoid electric shock.

How do I clean the foot massager?

First, unplug the adapter. Remove dust from the cloth cover with a vacuum cleaner or clean cloth. Wipe stains with a cloth dampened with neutral detergent. Do not use alcohol, thinner, gasoline, or nail polish remover. Do not immerse in water, and allow it to dry naturally.

What should I do if the massager stops suddenly during use?

Possible causes: the power button is off, the 15-minute timer has ended, or there is excessive load (e.g., standing on the product). Check the power connection, allow the device to cool if needed, or remove excess weight. If it still doesn't work, contact service.

Who should not use this massager?

People with pacemakers, metal implants, skin trauma, fever above 38°C, numbness, respiratory issues, hypertension, acute visceral diseases, skin sensation disorders, or arthritis should use with caution. The product is not for children or persons with reduced physical, sensory, or mental abilities without supervision.

Can I use the massage modes separately?

Yes, you can select between foot massage mode and leg massage mode using the mode buttons. Each mode has its own indicator light.

How do I adjust the massage intensity?

The intensity is set to low speed by default. Press the Intensity button to switch to high speed. The indicator will flash slowly at low speed and stay on at high speed.

Is the heat compress function always on?

Yes, the heat compress function is enabled by default when you turn on the massager. You can turn it off by pressing the Heating button; the indicator will go out.

What should I do if the massager makes noise during operation?

A sound during operation is normal due to internal mechanical movements. If you hear abnormal noise or vibration, stop using and contact service.

How do I store the massager when not in use?

Unplug the adapter and let the device cool down. Store it in its original package with a dust-proof cover. Keep away from direct sunlight and high humidity, and out of reach of children.

USER MANUAL PPM6331 PHILIPS

There may be certain differences between the content of this manual and your product. Please refer to the actual product. We reserve the right to update the product at any time without prior notice.

© 2023 AquaShield

All rights reserved

Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V, and are used under license.

This product has been manufactured by and is sold under the responsibility of Guangdong Deerma Technology Company Limited and Guangdong Deerma Technology Company Limited is the warrantor in relation to this product.

Made in China

Rev A AUG 23

PHILIPS

Foot Massager

Foot Massager

PPM6331

User Manual

User Manual

1 Readme

Symbol Description

People Restricted or Prohibited From Use

Precautions for Use

Precautions for Maintenance

2 Product Features

3 Components

4 How to Use

Preparations Before Use

Operation

5 Maintenance

Cleaning

6 Troubleshooting

7 Technical Parameters

8 Service Guide for Product Warranty

Warranty and Service

Warranty Card

9 Packing List

1 Readme

Please carefully read the operation manual before use and keep it properly. The manual is available at www.philips.com

Symbol Description

To avoid personal injury or property damage, be sure to observe the contents below.

- The following symbols are used to illustrate what you should observe.

Indicates prohibition

Indicates the actions that need to be subject to instructions

People Restricted or Prohibited From Use

The product should be used with caution by the following groups/under the following circumstances

• People who have a pacemaker or other related medical electrical products implanted in their bodies
• People who have metal, silicone or plastic materials injected into their bodies as a result of bone fractures or plastic surgery • People who have ever had skin trauma • People whose body temperature is above 38 degrees Celsius

• People who are easy to suffer from numbness of body - People who have difficulty with respirators - People suffering from hypertension - People having the acute symptoms such as visceral diseases (gastritis, hepatitis, gastroenteritis) - People who have skin sensation disorders - People suffering from body paresthesia • People suffering from deformed arthritis, arthritis, and gout

The product is not allowed to be used by the following groups/ under the following circumstances

• People who are unable to express their will or who cannot operate the machine themselves to use the product.
• This product is not suitable for people (including children) with reduced physical, sensory, or mental abilities, or lack of experience and knowledge.
• Stop using it immediately if you feel lower back pain, dizziness, vomiting, palpitations, or other abnormal body reactions during use.
• This product is set for a 15-minute session at a time. Do not use it for more than 30 minutes each time. After each use, let the device rest for 30 minutes to ensure its service life.
• Do not use the product under the following circumstances:
• When you are severely tired
• Within one hour before and after meals
• When you are drunk

Precautions for Use

The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent. Must be only supplied at safety extra low voltage corresponding to the marking on the appliance. Check whether the product is intact before use. If any damage is found, regardless of its extent, stop using the product immediately. Remove the dust on the adapter on a regular basis. The accumulated dust on the plug is likely to cause poor insulation due to humidity, and eventually lead to fire. If you cannot use it or feel abnormal, stop using it immediately. Unplug the adapter in case of power cut. When the product is not in use, the adapter must be unplugged. Do not disassemble, modify, or repair the product by yourself, nor unzip the product by yourself. Do not use the device when your body is wet, otherwise it is easy to get an electric shock. Do not pull the product with force, nor stab it with a knife or a sharp object.

Precautions for Maintenance

Be sure to unplug the charging cable during maintenance. Please properly dispose of the packaging bag of the product and keep it away from infants. The product has built-in lithium batteries. Do not disassemble or modify the product by yourself, immerse the product (controller) in water, or toss it into the fire, otherwise the product is likely to be damaged. Do not damage, modify, bend, or pull the power cord with force. Do not place heavy objects on the power cord or squeeze the power cord. Do not use volatile oil, thinner, alcohol, strong alkaline detergent, bleach, or other cleaning agents for maintenance. Keep the product out of reach of children and infants. Do not let them touch or operate the product, otherwise it is likely to lead to burns, electric shocks, or personal injuries. Make the device cool down before storing.

2 Product Features

With kneading relaxation and comfortable hot compress, this product can help relieve discomfort in the legs and feet. Its 2 massage modes paired with 2 massage intensities can meet different massage needs, providing a rich variety of massage enjoyment.

3 Components

4 How to Use

Preparations Before Use

1. Check if the device and its accessories are complete.
2. Remove pendants and decorations to avoid affecting the massage area.
3. Fix the massager on the ground or on the sofa for a better massage experience.
4. Place the massager comfortably in the area that needs to be massaged (legs or soles of feet).

Note: Do not stand on the product to avoid crushing it and causing possible danger.

Operation

Power Button

1. Press the power button to turn on the massager; it enters foot massage mode and turns on the hot compress function. The corresponding indicator light remains on.
2. The automatic shutdown time of the massager is set to 15 minutes. If you need to stop halfway during the massage, press the power button to turn it off.

Foot Mode Button

Press this button in the power-on state to enter foot massage mode; the corresponding indicator light remains on.

Leg Mode Button

Press this button in the power-on state to enter the leg massage mode, and the corresponding indicator light remains on.

Intensity Button

The intensity is in low speed level by default when the massager is powered on, and the indicator light flashes slowly. Press this button to switch to the high speed level and the indicator light remains on.

Heating Button

1. The hot compress function turns on by default when the massager is powered on, and the corresponding indicator light remains on.
2. Press this button to turn off the hot compress function and the corresponding indicator light goes out.

5 Maintenance

Cleaning

1. Remove the dust from the cloth cover of the product with a vacuum cleaner with clean cloths gently.
2. Wipe off the dirt on the surface with clean cloths.
3. For the deep stains, wipe off with a cloth dampened with neutral detergent gently.
4. Prevent the water from entering the product.
5. Place the product and dry it naturally.

The product cover cannot be removed for cleaning. Do not place the product in direct sunlight or in places with high humidity after use. During maintenance, be sure to unplug the adapter, but do not remove the adapter with wet hands. When the product is not in use for a long time, turn off the power and unplug the adapter, and then store the massager in its original package with a dust-proof cover. Do not use alcohol, paint thinner, gasoline, or nail polish remover, which may damage the product or cause parts to crack or discolor.

This product can only be used with the included power supply unit.

6 Maintenance

This chapter lists the most common problems with the product. If the problems you encounter are not included in the following tables, please call our service hotline or contact the authorized service center in your region.

Fault Description	Possible Cause	Solution
Startup Failure	The power button is not turned on.	Press the power button to turn it on.
	This product has just completed a 15-minute massage and automatically switches to the shutdown state.	If you want another massage, please turn it on again.
	Excessive load are placed on the product (e.g. someone standing on the product or heavy objects are placed on the top of the product).	Remove the excess weight.
It suddenly stops during use.	The product is not plugged in or powered on.	Plug in the power adapter properly.
There is a sound during operation.	This is the internal mechanical sound.	This is the internal mechanical sound.
The product is smoking.	The internal wires are short circuited.	Stop using it immediately and contact the service center.

If the product has been left unused for a long time, be sure to con × rm that its functions are normal before using it again
Regular check	Check for the following faults	In the event of the above faults, stop using the device immediately and cut off the power supply to prevent accidents. Please send it to our maintenance center.
	·Whether the power cord or the plug is hot·Whether the power cord is deeply scratched or deformed, or has a burnt smell·Whether there is abnormal sound or vibration during work·Whether the product can work properly after switch on·Whether there are other abnormalities or faults

Note: If the fault cannot be eliminated or the product still cannot operate satisfactorily, contact the after-sales service personnel, and do not disassemble or attempt to repair it by yourself.

7 Technical Parameters

Product Name	Philips Foot Massager
Product Model	PPM6331
Rated Voltage	12V ——
Rated Power	24W
Product Dimension	395×255×196mm
Product Net Weight	About 1.84kg

8 Service Guide for Product Warranty

Warranty and Service

If you need information or have any questions, please visit www.philips.com/support or contact the consumer service center in your country/region. If there is no consumer service center in your country/region, please contact your local distributor.

Within two years from the date of purchase, you will receive free warranty service for any damage caused by manufacturing process problems, or any damage to components under normal use conditions confirmed by our maintenance service personnel.

Warranty service excludes frequently replaced consumables, auxiliary equipment, shipping costs, and door-to-door service. Please show proof of purchase to service personnel when servicing.

Malaysia

Consumer Care: [phone]

Email: philips.massage@real☑tmy.net

Singapore

Consumer Care: [phone]

Email: [e-mail]

Philippines

Consumer Care: [phone]

Email: [e-mail]

Thailand

Consumer Care: [phone]

Email: [e-mail]

Indonesia

Consumer Care: +021-39715012 / +021-39715013

Email: [e-mail]

Vietnam

Consumer Care: [phone]

Email: [e-mail]

Warranty Card

Product Model			User Name
Sales Agency			Phone Number
Date of Purchase			Serial Number
Special Technical Service Center			User Address
Items of Maintenance		Date		Service Personnel

9 Packing List

Massager	1x	Power Adapter	1x
User Manual	1x	Quick Start Guide	1x

Table of Contents

5 Maintenance

Cleaning Methods