Highpoint

RocketStor 6618V - Hard Drive Highpoint - Free user manual and instructions

Find the device manual for free RocketStor 6618V Highpoint in PDF.

📄 85 pages English EN ⬇ Download 💬 AI Question ❓ 10 questions ⚙️ Specs
Notice Highpoint RocketStor 6618V - page 7
7 / 85
Pick your language and provide your email: we'll send you a specifically translated version.
Product Type 8-Bay Thunderbolt 3 Tower RAID Enclosure
Number of Drive Bays 8
Drive Interface 12Gb/s SAS & 6Gb/s SAS/SATA
Host Interface 40Gb/s Thunderbolt 3 USB-C
RAID Levels Supported 0, 1, 5, 6, 10, 50, JBOD / Non-RAID
Dimensions (W x H x D) 5.77 x 13.83 x 10.24 inches (146.6 x 351.3 x 260.1 mm)
Weight 16.07 lbs (7.29 kg)
Power Input AC 100-240V, 50-60Hz (via included power cord)
Hot-Plug Support Yes
Fan Control Smart control & Manual control
Operating Temperature 5°C to 45°C (41°F to 113°F)
Non-Operating Temperature -40°C to 65°C (-40°F to 149°F)
Certifications CE, FCC, RoHS, REACH, WEEE
Warranty 1 Year
Operating Systems Supported Windows 11/10/Server, macOS 10.13 to 14.x, Linux (Kernel 3.10+)
Management Software Browser-based WebGUI, CLI, API
LED Indicators Power, Present, Active (Blue/Yellow/Red)
Alarm Buzzer Yes (mute button on rear)
Advanced RAID Features Online Capacity Expansion, RAID Level Migration, Storage Health Inspector, Email Notification
Included Accessories 8 drive trays, Thunderbolt 4 cable (1M), UL power cord, mounting screws (35x 3.5", 35x 2.5"), Quick Installation Guide
Maintenance & Cleaning Wipe with dry cloth; avoid liquids. Keep vents clear. Replace failed drives promptly.
Reparability & Spare Parts Drive trays and power supply replaceable; contact HighPoint support for spare parts.

Frequently Asked Questions - RocketStor 6618V Highpoint

How do I install hard drives into the RocketStor 6618V?
First, power off the enclosure. Remove a drive tray, place your SSD or HDD (3.5" or 2.5") into the tray, and secure it with the provided screws (black for 3.5", silver for 2.5"). Insert the tray back into the enclosure until it clicks. Repeat for all drives. Then connect the Thunderbolt cable and power cord, and power on the host system.
What RAID levels does the RocketStor 6618V support?
It supports RAID 0, 1, 5, 6, 10, 50, and JBOD/Non-RAID. RAID 50 is exclusive to the 8-bay model. Each level offers different trade-offs between performance, capacity, and redundancy.
How do I create a RAID array using the WebGUI?
Open the WebGUI (http://localhost:7402). Go to the Logical tab. Click Create Array. Select the RAID type, name it, choose initialization method (e.g., Quick Init), block size (e.g., 64K), and select the member disks. Click Create. The array will appear under Logical Device Information. Then format it in your OS (Disk Management on Windows, Disk Utility on Mac, mkfs on Linux).
Can I connect multiple RocketStor enclosures via daisy chain?
Yes, up to six Thunderbolt devices can be daisy-chained. However, RAID 5 and 6 configurations are not supported in a daisy-chain setup. For optimal performance, connect the enclosure directly to the host's Thunderbolt 3 port.
How do I replace a failed hard drive in a RAID array?
Identify the failed drive by the solid red LED on the front panel or via the WebGUI (Logical tab shows 'Critical' status). Press the blue tab and slide out the tray. Replace the drive with a new one of similar or larger capacity. If auto-rebuild is enabled, the rebuild starts automatically; otherwise, click Rescan in the WebGUI. Rebuilding takes roughly 2 hours per TB.
What should I do if my array becomes disabled?
A disabled array means too many drives have failed. First, ensure all drives are correctly seated. Then use the Recover tab in the WebGUI: check the recover list to see if the array configuration is saved. If so, delete the disabled array (Maintenance > Delete) and then click Recover Array. Otherwise, you may need to rebuild from scratch or contact support.
How can I monitor disk health and receive alerts?
Go to the SHI (Storage Health Inspector) tab to view SMART attributes per drive. Enable SMART monitoring for each disk. You can also set up email notifications under Setting > Email: enable SMTP, enter server settings, and add recipients. Events (Warning, Error) will trigger emails to those recipients.
Does the RocketStor 6618V support booting from a RAID array?
No, boot RAID is not supported. The enclosure is designed for data storage only. You can use it for data RAID, but the system must boot from another internal drive.
What are the dimensions and weight of the enclosure?
The dimensions are 5.77 inches (Width) x 13.83 inches (Height) x 10.24 inches (Depth). It weighs approximately 16.07 lbs (7.29 kg) without drives installed.
How do I update the driver or firmware?
Download the latest drivers and RAID management software from the HighPoint website (https://www.highpoint-tech.com/rs661xv-series). For Windows, run the setup utility; for macOS, open the .pkg file; for Linux, use the .bin installer. Always reboot after installation. Firmware updates are not covered in this manual; check the support site for firmware tools.

User questions about RocketStor 6618V Highpoint

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Hard Drive in PDF format for free! Find your manual RocketStor 6618V - Highpoint and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. RocketStor 6618V by Highpoint.

USER MANUAL RocketStor 6618V Highpoint

HighPoint Technologies, Inc.

RocketStor 6614V & 6618V User Manual

Highpoint RocketStor 6618V - RocketStor 6614V & 6618V User Manual - 1

natural_image Two black HighPoint 3D server units with multiple RAM slots and a digital display, no visible text or symbols on the devices themselves.

V1.00- Nov 17, 2023

Copyright 2023 HighPoint Technologies, Inc.

All rights reserved

Copyright © 2023 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc.

Trademarks

Companies and products mentioned in this manual are for identification purpose only. Productnames or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners. Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals.

Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint.

Notice

Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or other errors contained herein.

FCC Part 15 Class B Radio Frequency Interference statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment under FCC rules.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

European Union Compliance Statement

This Information Technologies Equipment has been tested and found to comply with the following European directives:

• European Standard EN55022 (1998) Class B
• European Standard EN55024 (1998)

Table of Contents

Product Overview 7

Kit Contents....7

RocketStor 6614V Kit Contents .... 7

RocketStor 6618V Kit Contents .... 7

Feature Specifications 8

Step 1: Install the RocketStor 6614V/6618V .... 10

Step 2: Install/Update Drivers....12

For Windows Users....12

For Mac Users 13

For Linux Users.... 17

Uninstall Drivers 18

For Windows Users....18

For Mac Users 19

For Linux Users....19

Step 3: Install HighPoint RAID Management Software (WebGUI & CLI) 20

For Windows Users....20

For Mac Users 21

For Linux Users.... 21

Uninstall HighPoint RAID Management (WebGUI & CLI) 23

For Windows Users 23

For Mac Users 24

For Linux Users....24

Step 4A: Login WebGUI 25

For Windows/Mac Users 25

For Linux Users.... 25

Step 4B: Login CLI 26

For Windows Users....26

For Linux Users.... 26

Step 5A: Create RAID Arrays using WebGUI 27

For Windows, Mac and Linux Users 27

Step 5B: Create RAID Arrays using CLI 29

For Windows and Linux Users 29

Step 6: Initialize and format the RAID Array .... 30

For Windows Users....30

For Mac Users 31

For Linux Users....32

Step 7: Manage your RAID array .... 33

RAID Spare Pool 33

Add/Remove Spare Using WebGUI.... 33

Email Notifications 35

SMTP settings.... 35

Adding Email Recipients 37

WebGUI Remote Login 38

For Windows Users 38

For Mac Users 38

For Linux Users....39

Storage Health Inspection (SHI) 40

Enabling SMART Monitoring 40

Disabling SMART monitoring 41

Storage Health Inspector Scheduling 42

RAID Expansion (OCE/ORLM) 44

OCE – Online Capacity Expansion...... 44

ORLM – Online RAID Level Migration 44

Troubleshooting – Hardware.... 47

Enclosure Mute Button....47

LED Activity 47

Table 1. LED Status Information 47

Table 2. LED Diagrams ...... 47

Replacing a Failed Disk 48

Troubleshooting - Software 49

Troubleshooting – RAID....50

Critical Arrays....50

Rebuild failed....51

Critical array becomes disabled when faulty disk was removed 51

Disabled Arrays 52

Recover with RAID Maintenance....52

Recover RAID with Recover Tab 53

Online Array Roaming 54

Appendix A: Navigating the HighPoint WebGUI....55

Appendix A-1: Global View Tab.... 56

HBA Properties....56

Storage Properties 56

Appendix A-2: Physical Tab 57

Controller Information 57

Physical Devices Information 58

Rescan 58

Appendix A-3: Logical Tab 59

Create Array 60

Normal Status 62

Critical Status 62

Disabled Status 63

Delete Array 64

Logical Device Information....65

Physical Device Information....65

Spare pool 66

Add/Remove Spare Using WebGUI.... 66

Rescan 67

Beeper Mute 67

Appendix A-4: Setting Tab 68

System Settings....69

Password Setting 70

Changing your WebGUI password....70

Recovering your HRM password 70

Email Setting 71

SMTP settings 71

How to Add Recipients....72

Appendix A-5: Recover Tab 73

How to Backup your Recover List....73

How to Reload your Backup Recover List 74

Appendix A-6: Event Tab 75

Table 3. Event Log Icon Guide ...... 75

Appendix A-7: SHI (Storage Health Inspector).... 77

Appendix A-8: Help 78

Online Help 78

Diagnostic View 78

Log Saving....79

Appendix A-9: Logout 80

Appendix B: WebGUI Icon Guide 81

Appendix C: RAID Level Reference Guide1....83

HighPoint List of Recommended Hard Drives 84

Resource....84

Customer Support 85

Product Overview

The RocketStor 6618V and 6614V are 4-Bay/ 8-Bay 40Gb/s Thunderbolt™ 3 Tower RAID Enclosures are ideal for I/O intensive applications that require consistent transfer performance and high levels of data redundancy.

RocketStor 6614V and 6118V enclosures can be easily integrated into any PC or Mac platform with Thunderbolt™ 3 USB-C connectivity.

Kit Contents

Before getting started, check to see if any items are missing, damaged, or incorrect. For any discrepancy contact your reseller or go to https://www.highpoint-tech.com/support-and-services for online support.

RocketStor 6614V Kit Contents

• 1x 4-Bay Enclosure
- 4x 3.5 Inch Drive Trays
• 1x 40Gb/s Thunderbolt™4 1M cable
- 1x UL Power Cord
• 20x 3.5" HDD mounting screws
• 20x 2.5" SSD mounting screws
• 1x Quick Installation Guide

RocketStor 6618V Kit Contents

• 1x 8-Bay Enclosure
- 8 x 3.5 Inch Drive Trays
• 1x 40Gb/s Thunderbolt™4 1M cable
- 1x UL Power Cord
• 35x 3.5" HDD mounting screws
• 35x 2.5" SSD mounting screws
• 1x Quick Installation Guide

Feature Specifications

RocketStor 6614VRocketStor 6618V
Feature Specifications
Description4-Bay Thunderbolt 3 Tower RAID Enclosure8-Bay Thunderbolt 3 Tower RAID Enclosure
Port Type2x ThunderboltTM 3 USB-C
Number of Drives48
Drive interface12Gb/s SAS & 6Gb/s SAS/SATA
Drive Form Factor3.5" or 2.5" SSD or HDD
Hot-Plug SupportYes
Host InterfaceThunderboltTM 3 40Gb/s
Fan controlSmart control & Manual control
Enclosure Dimensions5.80" (W) x 9.12" (H) x 10.24" (D)5.77" (W) x 13.83" (H) x 10.24" (D)
Enclosure Weight13.09 lbs.16.07 lbs.
Warranty1 Year
Daisy Chain FeaturesSupports Daisy Chain connections of up to six ThunderboltTM devices.Notes:The Daisy Chain will end if connected to a USB or Display device via USB-CRAID5 & 6 configurations are not supported by Daisy Chain configurationsFor optimal performance, the enclosure should be connected directly to the host's ThunderboltTM 3 port
Supported Systems
Operating SystemWindows 11, 10Windows Server 2022, 2019, 2016Microsoft Hyper-VOnly supports 64 bit operating system.
Only supports 64 bit operating system.Linux Driver can be installed via internet/network connectionLinux (Support Linux Driver auto Compile)Redhat/Ubuntu/Debian/Fedora/Proxmox/Rocky Linux (Kernel 3.10 and later)macOS 10.13 ~ macOS Sonoma 14.x
Storage Configuration
RAID Support0, 1, 5, 6, 10 and JBOD / Non-RAID0, 1, 5, 6, 10, 50 and JBOD / Non-RAID
TRIM RAID SupportNon-RAID, JBOD, RAID 0, RAID 1, RAID10(Supported by Linux, not supported for Windows or macOS)
Boot RAIDNo
Data RAIDYes
Advanced RAID Features
Storage Health Inspector
Redundant RAID Configurations
Multiple RAID Partitions supported
Online Array Roaming
Online RAID Level Migration (ORLM)(not supported by macOS)
Online Capacity Expansion (OCE)(not supported by macOS)
RAID Quick Initialization for fast array setup
Global Hot Spare Disk support
Disk Format compatible: 512, 512e, 4Kn
Automatic and configurable RAID Rebuilding Priority
Auto resume incomplete rebuilding after power on or reboot system
Automatic remap and repair of bad blocks for RAID configurations (HDD)RocketStor 6614V Redundant RAID Levels (RAID1, RAID10, RAID5, RAID6)RocketStor 6618V Redundant RAID Levels (RAID1, RAID10, RAID5,RAID50, RAID6)Write Back and Write Through
Spin down Massive Arrays of Idle Disks support
Native Command Queuing
SAS TCQ
Disk media scan and repair
Staggered Drive Spin Up
Storage Configurations Support Details(Direct Attached)
Storage Monitoring and Management Suite
Browser-Based management tool
CLI (Command Line Interface- scriptable configuration tool)
API package
Drive LED Indicator: Power, Present, Active
SMTP Email Alert Notification
Alarm Buzzer
Operating Environment
Temperature(operating) 5°C – 45°C(non-operating) -40°C – 65°C
CertificationCE FCC RoHS REACH WEEE

Step 1: Install the RocketStor 6614V/6618V

The following instructions describe how to install your RocketStor 6614V/6618V for use.

Important: Before installing the RocketStor 6614V/6618V, ensure your system is powered OFF.

Take the RocketStor 6618V as an example.

  1. Place the RocketStor 6618V on a level surface and remove each drive tray.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 1

natural_image Black industrial electronic device with multiple ports and a control panel (no visible text or symbols)
  1. Carefully insert the SSD or HDD into the drive tray and secure it with the provided mounting screws.

1). For 3.5-inch drive: use black screws to secure the drive to each side of the drive tray.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 2

natural_image 3D rendering of a gray rectangular electronic device with blue connectors and a blue connector (no visible text or symbols)

2). For 2.5-inch drive: use silver screws to secure the drive to the back of the drive tray.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 3

natural_image 3D rendering of a rectangular electronic device with mounting holes and a blue indicator button (no text or symbols visible)
  1. Install each drive tray into the Enclosure.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 4

natural_image Black HighPoint 3D printer with multiple ports and a digital display (no visible text or symbols on the device body)
  1. Connect the Enclosure to the host system using the included Thunderbolt™4 cable.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 5

natural_image Close-up of a black USB cable inserted into a device's rear panel, showing port and socket (no text or symbols visible)
  1. Connect the Power cable to the rear of the Enclosure and connect it to an AC power source.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 6

natural_image Close-up of a black electrical plug with a blue arrow pointing to the switch (no text or symbols visible)
  1. First switch on the Enclosure power switch (switch to the " | " position) to power up the Enclosure, then power up the host system.

Highpoint RocketStor 6618V - Take the RocketStor 6618V as an example. - 7

natural_image Black RS server rack with multiple ports and a digital display (no visible text or symbols)

Note: The RocketStor 6614V/6618V connects to the host system via a Thunderbolt™ cable. As a result, the RocketStor 6614V/6618V will automatically power on when the host system is powered on, and power off when the host system is powered off.

Step 2: Install/Update Drivers

Drivers provide a way for your operating system to communicate with your new hardware. Updating to the latest drivers ensures your product has the latest performance, stability, and compatibility improvements. Drivers are updated regularly.

For Windows Users

  1. Download the latest driver files from our website.
  2. Extract the downloaded files onto your PC and note the location of the files.

RS6614V_RS6618V > RR37x_Bss_28xx_Windows_HLK_Driver_v1.1.7.0_22_10_14 Quick access Name Type Compets Driver File folder Readme Text Document Setup Application

Note: The Driver Software revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest Driver Software updates from the product's Software Updates page.

  1. Double click setup to start installing the driver.

RR37xx/8xx/28xx Driver Setup Welcome to RR37xx/8xx/28xx Driver Setup Setup will guide you through the installation of RR37xx/8xx/28xx Driver. It is recommended that you close all other applications before starting Setup. This will make it possible to update relevant system files without having to reboot your computer. Click Next to continue. Next > Cancel

  1. Click Next and wait for the automatic installation to complete.
  2. Reboot for changes to take effect.

RR37xx/8xx/28xx Driver Setup Installing Please wait while RR37xx/8xx/28xx Driver is being installed. Output folder: C:\Program Files (x86)\HighPoint\r3740a\x64 Extract: rr Extract: rr Extract: rr A reboot is needed for installation to complete. Would you like to reboot now? Output: fol Output: fol Yes No Extract: rr Output: fol Created un Output folder: C:\Program Files (x86)\HighPoint\r3740a\x64 < Back Next > Cancel

For Mac Users

  1. Download the latest driver files from our website and locate the download.

HighPointRR_Mac_ 110_130...0_17.dmg

Note: The Driver Software revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest Driver Software updates from the product's Software Updates page.

  1. Double click the driver package to start installation (.pkg file).

HighPointRR HighPointRR.pkg readme.txt

  1. Click the Continue button.

Install HighPointRR RAID Controller Welcome to the HighPointRR RAID Controller Installer Introduction Destination Select Installation Type Installation Summary You will be guided through the steps necessary to install this software. Go Back Continue

  1. macOS will prompt you to install the driver. Click Install to proceed.

Install HighPointRR RAID Controller Standard Install on "macOS140-beta" This will take 2.2 MB of space on your computer. Click Install to perform a standard installation of this software on the disk "macOS140-beta". Change Install Location... Go Back Install

  1. You will be prompted that installer is trying to install new software, enter the Administrator Username and Password. Once these have been entered, Click Install Software.

Installer Installer is trying to install new software. Enter your password to allow this. Install Software Cancel

  1. If no pop-ups appear, please proceed to the next step of installation. Click Restart.

Install HighPointRR RAID Controller The installation was completed successfully. Introduction Destination Select Installation Type Installation Summary The installation was successful. The software was installed. Go Back Restart

  1. If you receive a popup window prompting you for permission, click Open Security Preferences.

System Extension Blocked A program tried to load new system extension(s) signed by "HighPoint Technologies, Inc" which will be incompatible with a future version of macOS. You can enable these extensions in Privacy & Security System Settings. OK Open System Settings

  1. Make sure App Store and identified developers is checked, and then click Allow.

Privacy & Security Automation App Management Developer Tools Sensitive Content Warning Off > Analytics & Improvements Apple Advertising Security Allow applications downloaded from App Store App Store and identified developers System software from developer "HighPoint Technologies, Inc" was blocked from loading. Allow

  1. You will see a popup window, prompting you to restart. Enter the Administrator Username and Password and click Restart.

Privacy & Security Applic Advertising Security After updates downloaded from App Store A restart is required before new system extensions can be used Restart Not New Privacy & Security Privacy & Security needs to authenticate to continue. Enter my password to buy the user "check" to appropriate. Cancel OK start was installed. start your Mio. Next Back Recent

  1. Return to the driver installation window. Click Restart to restart the system.

Install HighPointRR RAID Controller The installation was completed successfully. Introduction Destination Select Installation Type Installation Summary The installation was successful. The software was installed. Go Back Restart

  1. After the system restarts, the driver's status can be viewed under System Information→Extensions; The following screenshot shows the HighPointRR driver has been loaded.

Hardware ATA Apple Pay Audio Bluetooth Camera Card Reader Controller Diagnostics Disc Burning Ethernet Fibre Channel FireWire Graphics/Displays Memory NVMEExpress PCI Parallel SCSI Power Printers SAS SATA SPI Storage Thunderbolt/USB4 USB Network Firewall Locations Volumes WWAN Wi-Fi Software Accessibility Applications Developer Disabled Software ExtensionName Version Last Modified Notarized Loaded Ostained from HFS_MacCentralEurRoman 8.0 2023/9/16, 21:28 Unknown No Not Signed HFS_MacChineseSimp 8.0 2023/9/16, 21:28 Unknown No Not Signed HFS_MacChineseTrad 8.0 2023/9/16, 21:28 Unknown No Not Signed HFS_MacCyrllic 8.0 2023/9/16, 21:28 Unknown No Not Signed HFS_MacJapanese 8.0 2023/9/16, 21:28 Unknown No Not Signed HFS_MacKorean 8.0 2023/9/16, 21:28 Unknown No Not Signed HFSEncodings 1.0 2023/9/16, 21:28 Unknown No Not Signed HighPointRR 4.24.5 2022/10/17, 09:21 Yes Yes Identified Developer HighPointRR: Version: 4.24.5 Last Modified: 2022/10/17, 09:21 Bundle ID: corn.highpoint-tech.text.HighPointRR Notarized:.Yes Loaded:Yes Get into String: Version: 4.24.6, Copyright (c) 2022 HighPoint Technologies, Inc. Obtained from:Identified Developer Kind:Universal Architectures:arm64e,x86_64 64-bit (Intel):Yes Location:JLibraryExtensions/HighPointRR.text Keat Version: 4.24.5 Load Address:0 Loadable:Yes Dependencies:Deprecated Signed by:Developer ID Application: HighPoint Technologies, Inc (DX6G69M9N2), Developer ID Certification Authority, Apple Root CA

Note: The driver revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest driver updates from the product's Software Updates page.

For Linux Users

  1. Download the latest driver files from our website.
  2. Open a terminal and go to the directory where the drive package is located.
  3. Use root permissions to extract the driver package.

tar zxvf RR37xx\_8xx\_28xx\_Linux\_X86\_64\_Src\_vx.x.x\_xx\_xx\_xx.tar.gz

root@t-desktop:/home/t/Desktop/RS6614V_RS6618V# tar zxvf RR37xx_8xx_28xx_Linux_X86_64_Src_v1.23.13_23_01_16.tar.gz
rr37xx_8xx_28xx_linux_x86_64_src_v1.23.13_23_01_16.bin
README

Note: The Driver Software revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest Driver Software updates from the product's Software Updates page.

  1. Run the .bin file to install the driver package.

sh rr37xx\_8xx\_28xx\_linux\_src\_vx.x.x\_xx\_xx.xx.bin

root@t-desktop:/home/t/Desktop/RS6614V_RS6618V# ./rr37xx_8xx_28xx_linux_x86_64_s
rc_v1.23.13 23 01 16.bin

Verifying archive integrity... All good.
Uncompressing RR3740A/840A Linux Open Source package installer.....
Checking and installing required toolchain and utility ...
Found program make (/usr/bin/make)
Found program gcc (/usr/bin/gcc)
Found program perl (/usr/bin/perl)
Found program wget (/usr/bin/wget)
Synchronizing state of hptdrv-monitor.service with SysV service script with /lib/systemd/systemd-sysv-install.
Executing: /lib/systemd/systemd-sysv-install enable hptdrv-monitor
update-rc.d: warning: enable action will have no effect on runlevel 1

SUCCESS: Driver rr3740a is installed successfully for kernel 5.15.0-67-generic.
Driver rr3740a is installed successfully for kernel 5.15.0-88-generic.
Please restart the system for the driver to take effect.
If you want to uninstall the driver from the computer, please run hptuninrr3740a to uninstall the driver files.
  1. The driver will be loaded automatically after reboot.

Note: The installer requires super user's permission to run the installation. So if you are not logged in as root, please supply the password of root to start the installation.

Uninstall Drivers

For Windows Users

  1. Power down the system and remove the RS6614V/6618V from the motherboard.
  2. Power on the system and boot Windows.
  3. Access Control Panel and select Programs > Programs and Features, and click on the RR37xx/8xx/28xx Driver entry.
  4. Click Uninstall/Change.

Control Panel > Programs > Programs and Features Control Panel Home View installed updates Turn Windows features on or off Uninstall or change a program To uninstall a program, select it from the list and then click Uninstall, Change, or Repair. Organize ▼ Uninstall/Change Name Publisher Installed On HighPoint RAID Management HighPoint Technologies, Inc 11/16/2023 Microsoft Edge Microsoft Corporation 11/16/2023 Microsoft Edge WebView2 Runtime Microsoft Corporation 11/16/2023 Microsoft OneDrive Microsoft Corporation 11/16/2023 Microsoft Update Health Tools Microsoft Corporation 11/16/2023 RR37xx/8xx/28xx Driver Uninstall/Change 11/16/2023 SunloginClient

  1. After uninstalling the driver, click Finish.

RR37xx/8xx/28xx Driver Uninstall Completing RR37xx/8xx/28xx Driver Uninstall RR37xx/8xx/28xx Driver has been uninstalled from your computer. Click Finish to close Setup. < Back Finish Cancel

For Mac Users

  1. Open a terminal and enter Administrator Privileges.

  2. Enter the command:

<h1 id="cd-libraryextensions">cd /Library/Extensions/</h1>

<h1 id="rm-rf-highpointirrkext">rm -rf HighPointIRR.kext/</h1>

[tdest@tdests-MacBook-Pro-2018-120 ~ % sudo su
[sh-3.2# cd /Library/Extensions/
[sh-3.2# rm -rf HighPointRR.kext/
  1. Restart your computer when prompted to complete the process of uninstalling the driver.

For Linux Users

  1. Open a terminal and enter Administrator Privileges.

  2. Enter the command:

<h1 id="hptuninrr3740a">hptuninrr3740a</h1>

root@t-desktop:/home/t/Desktop# hptuninrr3740a
  1. Press "Y" to confirm.
Are you sure to uninstall the driver rr3740a from system? (Y/n): y All files installed have been deleted from the system.
  1. Restart your computer when prompted to complete the process of uninstalling the driver.

Step 3: Install HighPoint RAID Management Software (WebGUI & CLI)

The HighPoint RAID Management Software (WebGUI and CLI utilities) are used to create, maintain, and view your RAID arrays hosted by the RS6614V/6618V. Download the latest software package from the HighPoint website.

For Windows Users

  1. Download the latest HighPoint RAID Management Software from our website.
  2. Extract and open the contents of the downloaded file.

RAID_Manager_Win_HLK_V3.0.15_23_05_25 New Sort View Desktop > RS6614V_RS6618V > RAID_Manager_Win_HLK_V3.0.15_23_05_25 Name Date modified Type Quick access HighPoint RAID Management 5/24/2023 4:11 PM Application Desktop HPT_CLU_Guide 11/2/2022 12:02 PM Microsoft Edge P... Downloads README 5/25/2023 10:38 AM Text Document Documents

Note: The HighPoint RAID Management Software revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest HighPoint RAID Management Software updates from the product's Software Updates page.

3. Double-click HighPoint RAID Management.exe.

HighPoint RAID Management Setup Welcome to HighPoint RAID Management Setup Setup will guide you through the installation of HighPoint RAID Management . It is recommended that you close all other applications before starting Setup. This will make it possible to update relevant system files without having to reboot your computer. Click Next to continue. Next > Cancel

  1. Follow the on-screen instructions to complete the HighPoint RAID Management Software installation.
  2. Double-click the HighPoint RAID Management desktop icon to start the WebGUI. Alternatively, type http://localhost:7402 in your browser address bar.

Highpoint RocketStor 6618V - Double-click HighPoint RAID Management.exe. - 2

For Mac Users

  1. Download the latest HighPoint RAID Management Software from our website.
  2. Double Click the downloaded the HighPoint RAID Management Software file.

WebGUI_Mac_v3.0 .2_22_11_10.dmg

Note: The HighPoint RAID Management Software revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest HighPoint RAID Management Software updates from the product's Software Updates page.

  1. Double click the HighPointWebGUI.pkg to start the HighPoint RAID Management Software installation.

HighPointWebGUI 2 items HighPointWebGUI.pkg readme.txt

  1. Follow the installer on-screen instructions to complete the HighPoint RAID Management Software installation.
  2. Double-click the HighPoint RAID Management desktop icon to start the WebGUI.

HPT HighPoint RAID Management

Note: macOS only supports WebGUI.

For Linux Users

  1. Download the latest HighPoint RAID Management Software from our website.
  2. Start Terminal and navigate to the downloaded files.
  3. Using the system terminal with root privileges, browse to the directory where the software download, and enter the following commands to extract the management software package:

# tar zxvf RAID_Manage_Linux_vx.x.x_xx_xx_xx.tar.gz

root@t-desktop:/home/t/Desktop/RS6614V_RS6618V# tar zxvf RAID_Manage_Linux_v3.1 13_22_12_05.tgz HPT CLI_Guide.pdf README.txt

Note: The HighPoint RAID Management Software revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest HighPoint RAID Management Software updates from the product's Software Updates page.

  1. Install the HighPoint RAID management software (WebGUI & CLI) using the following command:

./RAID_Manage_Linux_vx.x.x_xx_xx_xx.bin

root@t-desktop:/home/t/Desktop/RS6614V_RS6618V# ./RAID_Manage_Linux_v3.1.13_22_1
2_05.bin
Remove old hpt_install.log.
Install ......
Package readline lib is already installed!
readline/hptsvr_3.1.13_amd64.deb will be installed!
Selecting previously unselected package hptsvr.
(Reading database ... 182974 files and directories currently installed.)
Preparing to unpack .../hptsvr_3.1.13_amd64.deb ...
Unpacking hptsvr (3.1.13) ...
Setting up hptsvr (3.1.13) ...
Starting hptsvr daemon.
Clean ......
Finish ......
....

Uninstall HighPoint RAID Management (WebGUI & CLI)

For Windows Users

  1. Access Control Panel and select Programs→Programs and Features, and right-click on the HighPoint RAID Management entry.
  2. Click Uninstall/Change.

Control Panel > Programs > Programs and Features Control Panel Home View installed updates Turn Windows features on or off Uninstall or change a program To uninstall a program, select it from the list and then click Uninstall, Change, or Repair. Organize ▼ Uninstall/Change Name Publisher Installed On HighPoint RAID Management HighPoint Technologies Inc 11/16/2023 Microsoft Edge Microsoft Corporation 11/16/2023 Microsoft Edge WebView2 Runtime Microsoft Corporation 11/16/2023 Microsoft OneDrive Microsoft Corporation 11/16/2023 Microsoft Update Health Tools Microsoft Corporation 11/16/2023

  1. After uninstalling the HighPoint RAID Management, click Finish.

HighPoint RAID Management Uninstall HighPoint Completing HighPoint RAID Management Uninstall HighPoint RAID Management has been uninstalled from your computer. Click Finish to close Setup. < Back Finish Cancel

For Mac Users

  1. Navigate to /Applications/HPTWEBGUI/uninstall.
  2. Click on the uninstall script.

Families Documents Applications tdest Downloads Desktop iCloud iCloud Drive Locations macOS12 10157 10136 32 GB uninstall Book/Forward Calendar.app Carbon Copy Cloner.app Chess.app Clock.app Contacts.app CP210xVCPDriver.app Dictionary.app DiffMerge.app FaceTime.app Find My.app Font Book.app Freeform.app Google Chrome.app Hex Fiend.app Home.app HPTWEBGUI HighPoint R...ent.webloc Hptsvr uninstall uninstall-WebGUT.command

  1. Type in the Administrator password when prompted.

tdest — uninstall-WebGUI.command — 80×24 ~ — uninstall-WebGUI.command

Note: You must be logged on as an administrator to uninstall the software. The script will prompt you for an administrator password.

If prompted for a password please enter your administrator password.

The following service files will be deleted
    /Applications/HPTWEBGUI
    /Library/Receipts/wwwfiles.pkg
    /Library/Receipts/webservice.pkg
    /Library/LaunchDaemons/HPTWebGUIDaemon.plist
    /usr/share/hpt
    /usr/bin/hptdaemonctl
Process has completed. 

Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.

For Linux Users

  1. Open the system terminal with root privileges. Enter the following commands to uninstall the RAID Management:

dpkg -r hptsvr (or rpm -e hptsvr-https)

root@t-desktop:/home/t/Desktop# dpkg -r hptsvr
(Reading database ... 183129 files and directories currently installed.)
Removing hptsvr (3.1.13) ...
  1. Enter the following command to check if the RAID Management has been removed successfully: #hptraidconf
root@t-desktop:/home/t/Desktop# hptraidconf
hptraidconf: command not found

Step 4A: Login WebGUI

The Web-based Management Interface (WebGUI), is a simple, and intuitive web-based management tool available for Windows/Linux/macOS operating systems. The Wizard-like Quick Configuration menu allows even the most novice user to get everything up and running with a few simple clicks.

For Windows/Mac Users

  1. Double click the Desktop ICON to start the software using the system's default web browser. It will automatically log-in to the WebGUI.

Highpoint RocketStor 6618V - For Windows/Mac Users - 1

  1. The password can be set after the first log-in. To change the password, select Setting>Password Setting from the menu bar.

For Linux Users

  1. Enter http://127.0.0.1:7402 or localhost:7402 into the browser to log into the WebGUI, 7402 is the WebGUI's Port Number, which can be modified.

New Tab http://127.0.0.1:7402/ New Tab localhost:7402

  1. The password can be set after the first log-in. To change the password, select Setting>Password Setting from the menu bar.

Step 4B: Login CLI

The CLI (command line interface) is a powerful, text-only management interface designed for advanced users and professional administrators. The universal command lines available for Windows/Linux operating systems, and are shared across our entire product line. Comprehensive user guides are available for the CLI, and are included with the most recent product updates available from the Software Updates section of the product category webpages.

For Windows Users

  1. Method1: Run "Command Prompt" as Administrator and enter hptraidconf and press Enter.

Administrator: Command Prompt

Microsoft Windows [Version 10.0.18363.778] (c) 2019 Microsoft Corporation. All rights reserved. C:\Windows\system32>hptraidconf

hptraidconf

HPT CLI >

  1. Method2: Click "Start" to find the HighPoint RAID Management folder, and click on hptraidconf.

HighPoint RACI Management HighPoint Web MAB Management Hyperadcont Intel® Graphics Command Center Mail Maps Messaging Microsoft Edge Microsoft Software Collection Microsoft Store Mind Excel Help type here to search

For Linux Users

  1. Open "Terminal" and enter root permissions.
  2. Then execute the command "hptraidconf" to enter the CLI.

root@t-desktop: /home/t/Desktop t@t-desktop:~/Desktop$ sudo su [sudo] password for t: root@t-desktop:/home/t/Desktop# hptraidconf

root@t-desktop: /home/t/Desktop HPT CLI>

Step 5A: Create RAID Arrays using WebGUI

For Windows, Mac and Linux Users

  1. Open the WebGUI.
  2. Select the proper controller from the drop down on the top left.
  3. Click the Logical tab.

Controller(1) RS6618V

HighPoint Technologies, Inc.
Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beaper Mute Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status Device_1_1 Hard Disk No 4.00 TB HPT DISK 6_0 Legacy Maintenance Device_1_2 Hard Disk No 2.00 TB HPT DISK 6_1 Legacy Maintenance Device_1_3 Hard Disk No 8.00 TB HPT DISK 6_2 Legacy Maintenance Device_1_4 Hard Disk No 4.00 TB HPT DISK 6_3 Legacy Maintenance Device_1_5 Hard Disk No 1.00 TB HPT DISK 6_4 Legacy Maintenance Device_1_6 Hard Disk No 8.00 TB HPT DISK 6_5 Legacy Maintenance Device_1_7 Hard Disk No 6.00 TB HPT DISK 6_6 Legacy Maintenance Device_1_8 Hard Disk No 12.00 TB HPT DISK 6_7 Legacy Maintenance Physical Device Information Location Model Secured Capacity Max Free 1/1 ST4000VN000-2DR166-WDH0Z86B No 4.00 TB 0.00 GB 1/2 ST2000VX000-1CU164-WI18N3QT No 2.00 TB 0.00 GB 1/3 ST8000VX0002-1Z6112-ZA19NELH No 8.00 TB 0.00 GB 1/4 ST4000VX007-2DT166-WDH2VYMQ No 4.00 TB 0.00 GB 1/5 ST1000NM0033-92M173-ZIW5ZGPN No 1.00 TB 0.00 GB 1/6 ST8000VX002-1Z6112-ZA19PGG7 No 8.00 TB 0.00 GB 1/7 WDC WD60FFDX-68MYMN1-WD-WX11D74BHV7A No 6.00 TB 0.00 GB 1/8 ST12000NN0008-2H3181-ZH2OCZPM No 12.00 TB 0.00 GB

  1. Click Create Array.

Controller(1): R96610V

HighPoint Technologies, Inc.
Create Array Array Type: JBOD(Volume) Array Name: Default Secure: Initialization Method: Keep Old Data Cache Policy: Block Size: 64K Number of RAID5 member disks: Select All Location Model Capacity Max Free ST4000VN000- 2DR164-4.00 TB 0.00 GB WDM62888 ST2000VX000- 1CU164-2.00 TB 0.00 GB W1E8N3QT ST8000VX000- 1Z6112-8.00 TB 0.00 GB ZA109CH0 ST4000VX007- 2DT164-4.00 TB 0.00 GB WDH2VYMQ ST1000NH0033- 9ZH173-1.00 TB 0.00 GB Z1WSZGPN ST8000VX002- 1Z6113-8.00 TB 0.00 GB ZA10FHG7 WDC WD60ETRX- SBHYMN1-WD- WXL1D/4HOV7A ST12000NH005- 2HCJ101- ZH2OCPM 12.00 TB 0.00 GB Capacity: (According to the max free space on the selected disks) Maximum (HB) Create

  1. The RAID creation page provides many features, options, and settings.

  2. Select RAID 0 for Array Type.

  3. If desired name the array. The example shown below uses the name "Default".

  4. Select Quick Init as the initialization method.

Note: Quick Init gives immediate access to the array by skipping parity synchronization. Recommended for testing/verification purposes or when new disks are used.

  1. Select 64K as the Block Size.
  2. Select all 8 available disks.
  3. Leave the Capacity setting at their default values.
  4. Click Create.

Global View Physical Logical Setting Event SRI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Create Array Array Type: RAID 0 Array Name: Default Secure: Initialization Method: Quick Init Cache Policy: Block Size: 64K Number of RAIDS member disks: Select All Location Model Capacity Max Free ✓ 1/1 ST4000VN000- 2DR166- WDH0Z88B 4.00 TB 0.00 GB ✓ 1/2 ST2000VX000- 1CU164- WIE8N3QT 2.00 TB 0.00 GB ✓ 1/3 ST8000VX0002- 126112- ZA10NCHB 8.00 TB 0.00 GB ✓ 1/4 ST4000VX002- 2DT166- WDH2VYHQ 4.00 TB 0.00 GB ✓ 1/5 ST1000NM0033- 9ZH173- Z1W5ZGPN 1.00 TB 0.00 GB ✓ 1/6 ST8000VX0002- 126112- ZA30PMG7 8.00 TB 0.00 GB ✓ 1/7 WDC WD6OEFRX- 6BHYMN1-WD- WX11D74RHV7A 6.00 TB 0.00 GB ✓ 1/8 ST12000NM0008- 2H3101- ZH2CZPM 12.00 TB 0.00 GB Capacity: (According to the max free space on the selected disks) Maximum (MB) Create

  1. Once created, the WebGUI will acknowledge the array has been create.

localhost:7402 says

RAID 0 Array 'RAID_0_0' has been created successfully (Disk 1:ST4000VN008-2DR166-WDH0Z888, 1/1; Disk 2:ST2000VX000-1CU164-W1E8N3QT, 1/2; Disk 3:ST8000VX0002-1Z6112-ZA10NEH8, 1/3; Disk 4:ST4000VX007-2DT166-WDH2VYMQ, 1/4; Disk 5:ST1000NM0033-9ZM173-Z1W5ZGPN, 1/5; Disk 6:ST8000VX0002-1Z6112-ZA10PMG7, 1/6; Disk 7:WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A, 1/7; Disk 8:ST12000NM0008-2H3101-ZHZ0C2PM, 1/8).

Highpoint RocketStor 6618V - For Windows, Mac and Linux Users - 4

  1. RAID_0_0 can now be seen under Logical Device Information.

Note: The OS name is HPT DISK 0_0; this will help identify which volume to initialize.

Step 5B: Create RAID Arrays using CLI

For Windows and Linux Users

  1. Open "Terminal" and enter root permissions.
  2. Then execute the command "hptraidconf" to enter the CLI.
  3. In order to see the devices connected to the Enclosure, type query devices.
HPT CLI > query devices
IDSecuredCapacityMaxFreeFlagStatusModelNumber
1/1No4000.790SINGLELEGACYST4000VN008-2DR166
1/2No2000.400SINGLELEGACYST2000VX000-1CU164
1/3No8001.560SINGLELEGACYST8000VX0002-1Z6112
1/4No4000.790SINGLELEGACYST4000VX007-2DT166
1/5No1000.200SINGLELEGACYST1000NM0033-9ZM173
1/6No8001.560SINGLELEGACYST8000VX0002-1Z6112
1/7No6001.180SINGLELEGACYWDC WD60EFRX-68MYMN1
1/8No12000.140SINGLELEGACYST12000NM0008-2H3101

Note: The device ID gives the position of each drive and is needed to select which drive will be included in the array.

  1. If you selected the legacy disk for RAID array creation, you need to initialize the legacy disk first. Using the following command to initialize legacy disks:

HPT CLI > init deviceid start

HPT CLI > init 1/1 start Init device(1/1) successfully!

After init initialize legacy disks:

HPT CLI > query devices
IDSecuredCapacityMaxFreeFlagStatusModelNumber
1/1No4000.694000.69SINGLENORMALST4000VN008-2DR166
1/2No2000.312000.31SINGLENORMALST2000VX000-1CU164
1/3No8001.468001.46SINGLENORMALST8000VX0002-1Z6112
1/4No4000.694000.69SINGLENORMALST4000VX007-2DT166
1/5No1000.121000.12SINGLENORMALST1000NM0033-9ZM173
1/6No8001.468001.46SINGLENORMALST8000VX0002-1Z6112
1/7No6001.086001.08SINGLENORMALWDC WD60EFRX-68MYMN1
1/8No12000.0712000.07SINGLENORMALST12000NM0008-2H3101
  1. To create a 8 disk RAID 0 array named RAID0 input the following command:

HPT CLI > create RAID0 name=RAID0 disks=*

HPT CLI > create RAID0 name=RAID0 disks=* Create array successfully.

  1. To view the created array, type query arrays.
HPT CLI > query arrays
IDSecuredCapacity(GB)TypeStatusBlockSectorCacheName
1No8000.99RAID0NORMAL64k512BNONERAID0

Note: For more HighPoint CLI information type help in the command line or refer to the documentation included in the software package.

Step 6: Initialize and format the RAID Array

Before using the newly created RAID array, you must initialize and format the new volume.

For Windows Users

  1. After creating the RAID array, open Windows Disk Management.
  2. Disk Management will ask to initialize unknown disks either in MBR format or GPT.

Disk Management File Action View Help Volume Layout Type File System Status Capacity Free Spa... % Free (C) Simple Basic NTPS Healthy (B... 237.78 GB 207.60 GB 87 % (Disk 0 partition 1) Simple Basic Healthy (E... 100 MB 100 MB 100 % (Disk 0 partition 4) Simple Basic Healthy (E... 500 MB 500 MB 100 % 32 GB (D) Simple Healthy (B)... 98 % Initialize Disk You must Initialize a disk before Logical Disk Manager can access t. Select disks: ✓ Disk 1 Use the following partition style for the selected disks: ○ MBR (Master Boot Record) ● GPT (GUID Partition Table) Note. The GPT partition style is not recognized by all previous versions of Windows. OK Cancel Disk 0 Basic 236.46 GB Online 100 MB Healthy (EF) Disk 1 Unknown 7451.50 GB Not Initialized 7451.50 GB Unallocated Primary partition

Note: As a general rule, select MBR for disks less than 2TB and GPT for disks greater than 2TB.

  1. Right click the new disk, and click properties.

Disk 1 Basic 7451.48 GB Online 7451.48 GB Unallocated New Simple Volume... New Spanned Volume... New Striped Volume... New Mirrored Volume... New RAID-3 Volume... Properties Help

  1. In properties, check and make sure it is an HPT Disk.

Disk Management File Action View Help Volume Layout Type File System Status Capacity Free Spe... % Free (C:) C: (Disk 0 part) D:\( \left( \text{Disk 0 part} \right) \) D:\( \left( \text{Disk 0 part} \right) \) D:\( \left( \text{Disk 0 part} \right) \) 32 GB (D:) HPT DISK 0.0 SCSI Disk Device Properties X 3 207.60 GB 87 % 3 100 MB 100 % 3 593 MB 100 % 3B 27.92 GB 98 % General Policies Volumes Driver Details Events HPT DISK 0.0 SCSI Disk Device Device type: Disk drives Manufacturer: (Standard disk drives) Location: Location 4 (Bus Number 0, Target Id 0, LUN 0) Device status The device is working properly. Disk 0 Basic 238.46 GB Online Disk 1 Basic 7451.48 GB Online OK Cancel F3 MB Healthy (Recovery Pan)

  1. Once the disk has been confirmed, right click the unallocated space and click NewSimple Volume.

Disk 1 Basic 7451.48 GB Online 7451.48 GB Unallocated New Simple Volume... New Spanned Volume... New Striped Volume... New Mirrored Volume... New RAID-S Volume... Properties Help

  1. Follow the on-screen instructions to configure and format the drive.
  2. Once finished, the new volume will receive a drive letter and be available for use.

Disk 1 Basic 7451.48 GB Online New Volume (E): 7451.48 GB NTFS Healthy (Basic Data Partition) Unallocated Primary partition

For Mac Users

  1. After creating a RAID array, click Initialize when prompted. (Note: If you ignored the prompt, simply open Disk Utility).

HPT DISK 2_0 Media File Edit View Insert Help HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Media HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 High HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Low HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Medium HPT DISK 2_0 Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/ Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/Small/Medium/ 16:38

  1. In Disk Utility, select the Volume you created on the right, then click the Erase tab.

Highpoint RocketStor 6618V - For Mac Users - 2

Erase "HPT DISK 2\_0 Media"?

Erasing "HPT DISK 2_0 Media" will permanently erase all data stored on it. You can't undo this action.

Name: Tutorial_array

Format: Mac OS Extended (Journaled)

Scheme: GUID Partition Map

Highpoint RocketStor 6618V - Erase "HPT DISK 2\_0 Media"? - 1

Highpoint RocketStor 6618V - Erase "HPT DISK 2\_0 Media"? - 2

Security Options...

Cancel

Erase

  1. Select the desired disk format and disk name then click Erase. (Note: All previousdata on disks will be erased.)

Highpoint RocketStor 6618V - Erase "HPT DISK 2\_0 Media"? - 3

Erasing "HPT DISK 2\_0 Media" and creating "Tutorial\_array"

Erase process is complete. Click Done to continue.

Hide Details

unfounding data

Creating the partition map

Waiting for partitions to activate

Formatting disk5s2 as Mac OS Extended (Journaled) with name Tutorial_array Initialized /dev/rdisk5s2 as a 16 TB case-insensitive HFS Plus volume with a 524288k journal

Mounting disk

Operation successful.

Done

  1. When finished, your new RAID volume will be available for use.

Highpoint RocketStor 6618V - Erasing "HPT DISK 2\_0 Media" and creating "Tutorial\_array" - 1

For Linux Users

  1. Enter the terminal with root privileges.
  2. Enter the command "Isblk", lists information for all available block devices.
root@t-desktop:/home/t/Desktop# lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
loop0 7:0 0 4K 1 loop /snap/bare/5
loop1 7:1 0 63.3M 1 loop /snap/core20/1828
loop2 7:2 0 91.7M 1 loop /snap/gtk-common-themes/1535
loop3 7:3 0 40.9M 1 loop /snap/snapd/20290
loop4 7:4 0 346.3M 1 loop /snap/gnome-3-38-2004/119
loop5 7:5 0 46M 1 loop /snap/snap-store/638
loop6 7:6 0 49.9M 1 loop /snap/snapd/18357
loop7 7:7 0 349.7M 1 loop /snap/gnome-3-38-2004/143
sda 8:0 0 7.3T 0 disk
  1. Enter the command to format the RAID "mkfs.ext4 /dev/sda".
root@t-desktop:/home/t/Desktop# mkfs.ext4 /dev/sda
mke2fs 1.45.5 (07-Jan-2020)
Creating filesystem with 1953366016 4k blocks and 244170752 inodes
Filesystem UUID: 75f2a797-1465-4df6-b555-02ca96030b2e
Superblock backups stored on blocks:
32768, 98304, 163840, 229376, 294912, 819200, 884736, 1605632, 2654208,
4096000, 7962624, 11239424, 20480000, 23887872, 71063616, 78675908,
102400000, 214990848, 512000000, 550731776, 644972544, 1934917632

Allocating group tables: done
Writing inode tables: done
Creating journal (262144 blocks): done
Writing superblocks and filesystem accounting information: done
  1. Mount the partition to /mnt "mount /dev/sda /mnt".
root@t-desktop:/home/t/Desktop# mount /dev/sda /mnt
  1. When finished, your new RAID volume will be available for use.

Step 7: Manage your RAID array

The following features allow you to monitor and maintain your arrays to prevent any critical failures from occurring:

  • Spare Pool
  • Email Notifications
  • WebGUI Remote Login
    ● Storage Health Inspector

RAID Spare Pool

Physical drives marked as a spare will automatically be added to a redundant RAID array (RAID levels 1, 10, 5, 50 and 6) whenever there is a disk failure. Enabling this feature minimizes the chances of data loss since it reduces the time an array is in critical status.

Add/Remove Spare Using WebGUI

  1. Log in WebGUI.
  2. Click Logical.
  3. Click Spare Pool.

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Spare Pool Remove Spare Available Disks Device_1_1 ST4000VN008-2DR166-WDH0Z88B 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_4 ST4000VX007-2DT166-WDH2VYMQ 4.00 TB Device_1_5 ST1000NM0033-9ZH173-Z1WSZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A 6.00 TB Device_1_8 ST12000NM0008-2HZ101-ZHZ0C2PM 12.00 TB Add Spare

  1. Check the box for the disk you want as a spare from Available Disks.
  2. Click Add Spare. Then click OK

Controller(1): RS6618V localhost:7402 says I disk(s) will be added to spare pool. Do you want to continue? Global View Physical Create Array Spare Pool Logical Device Rescan Beeper Mute OK Cancel Help Spare Pool Remove Spare Available Disks Device_1_1 ST4000VN008-2DR166-WDH0Z88B 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_4 ST4000VX007-2DT166-WDH2VYMQ 4.00 TB Device_1_5 ST1000NM0033-9ZM173-Z1WSZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC_WD60EFRX-68MYMN1-WD-WX11D74RHV7A 6.00 TB Device_1_8 ST12000NM0008-2H3101-ZHZ0C2PM 12.00 TB Add Spare

  1. Disks that have been added to the Spare Pool are displayed in the Spare Pool.

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Spare Pool Device_1_4 ST4000VX007-2DT166-WDH2VYMQ 4.00 TB Remove Spare Available Disks Device_1_1 ST4000VN008-2DR165-WDH0Z88B 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_5 ST1000NM0033-9ZM173-Z1W5ZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC WD60EFRX-58MYMN1-WD-WX11D74RHV7A 5.00 TB Device_1_8 ST12000NM0008-2H3101-ZHZ0C2PM 12.00 TB Add Spare

Note: Disks added to the spare pool will show under Spare Pool and can be removed by checking the disk checkbox from Spare Pool > Click Remove Spare.

Email Notifications

When enabled, all added recipients will receive an email notification for any event log entries.

The following topics are covered under email:

  • SMTP Setting
  • Adding Recipients

SMTP settings

Note: After you click Change Setting, the password field will be reset.

To set up email alerts:

Using a Yahoo Mail account as an example:

  1. Check the Enable Event Notification box.
  2. Enter the ISP server address name or SMTP name.

For example: smtp.mail.yahoo.com

  1. Type in the email address of the sender. (email account that is going to send the alert)

For example: hptu@yahoo.com

  1. Type in the account name and password of the sender.
  2. Type in the SMTP port. (default: 25)
  3. Check the support SSL box if SSL is supported by your ISP (note the port value will change to 465).

SMTP Setting Enable Event Notification Server Address (name or IP): smtp.mail.yahoo.com Mail From (E-mail address): hptu@yahoo.com Login Name: hptu@yahoo.com Password: ****** SMTP Port: 465 Support SSL: Change Setting

Email Precautions

If you want to receive notification mail using a Webmail account, you may need to modify the mailbox's permissions. The following example is for a Yahoo and outlook webmail account.

Yahoo Setting:

To change permission settings, please refer to the following link:

https://help.yahoo.com/kb/account/SLN27791.html?impressions=true

  1. Log in to yahoo email; click "Sign in" to log in: https://www.yahoo.com

yahoo! Mail News Finance Sports Politics Entertainment Lifestyle More... Sign in

  1. After a successful login, click "Account Info" under the user name.

yahoo! Mail News Finance Sports Politics Entertainment Lifestyle More... Trump names pick for U.S. ambassador to Russia If confirmed by the Senate, John Sullivan would to be the top U.S. president at Russia at a of the party, it is a member of Russia. high point mail@yahoo.com Account Info Manage Publishers + Add account Sign Out

  1. Go to the "Account Info" page, click "Account Security".

  2. On the "Account Security" page, click the "Allow apps that use less secure sign in" button.

Personal info Account Security Recent Activity Preferences Help Phone numbers 11:45:20:419 Add recovery email address Two-step verification Projected your account by modifying an additional security step using your personal device Phone Number Sign in by verifying the code sent to your phone. Allow apps that use less secure sign in Done now. Yellow apps and devices use less secure sign-in technology, which could have your account vulnerable. You can turn off secure clients as communities or classes to use their people for apps. Save more

Outlook Setting:

  1. Sign in to mail and set it up, Login email address link: https://outlook.live.com/mail/inbox

Microsoft Sign in Email, phone, or Skype No account? Create one! Next Sign-in options

  1. Click Settings in the upper right corner, select the lower left corner: View all outlook settings

Outlook New message Accessed Other Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipient on... Microsoft Outlook HighPoint R&D Management... Delivery has failed to make recipients on... ms102412@hotmail.com, Microsoft O., HighPoint R&D Manager... (25) About: 02.4827 (96) (10) (1) is a new Settings Search Outlook settings Get started These View of Dark mode Finished in block Design notifications Display details View of Outlook settings

  1. Enter the redirect page, select mail, then click Sync email.

Settings Search settings General Mail Calendar People View quick settings Layout Compose and reply Attachments Rules Sweep Junk email Customize actions Sync email Message handling Forwarding Automatic replies Subscriptions Sync email let devices and apps use TCP Yes No Devices and apps that use POP can be set to delete messages Don't allow devices and apps to delete messages from C Let apps and devices delete messages from Outlook POP setting Server name: outlook.office365.com Port: 995 Encryption method: TLS IMAP setting Server name: outlook.office365.com Port: 993 Encryption method: TLS SMTP setting Server name: smtp office365.com

  1. Let devices and apps use pop select "yes".
  2. Choose 'Let app and devices delete messages from Outlook'

General Mail Calendar People View tabs settings Keywords Rules Skip Junk email Customize options Type email Message handling Forecasting Automatic replies Submission Email allows My name or choose a primary call POP and ISMAP POP options Lot devices and apps use POP Use Use Devices and apps that use POP can be set to directory messages from Outlook after download. Do not allow devices and apps to delete messages from Outlook it will move the messages to a special POP folder instead. Set apps and divide directory messages from Outlook POP setting Server name: outlook.office301.com Port 302 Description method: 9.5 ISMAP setting Server name: outlook.office302.com Port 303 Description method: 9.5 SMTP setting Server name: http://OctOSO.com Port 307 Description method: ISAMTELS

Notes:

The screenshot below can be used as a reference. The POP setting is the mailbox server.

If you are having trouble configuring notification for your Email account, please contact our Technical Support Department

Adding Email Recipients

You can add multiple email addresses as receivers of a notice.

  1. Type the email of the recipient in the E-mail text box.
  2. Type the name of the recipient in the Name text box.
  3. Set which type(s) of events will trigger an email using the respective Event Level check boxes.

Add Recipient E-mail: hptu@yahoo.com Name: hpt Event Level: Information Warning Error Add Test

  1. (Optional) Click test to confirm the settings are correct by sending out a test email.

Mail has been sent successfully.

Close

  1. Click add to add the "recipient to recipient" list.
  2. The added recipient will display in under Recipients.
Recipients
E-mailNameEvent Level
hptu@yahoo.com DeletehptInformation, Warning, Error
  1. The email will include the output recorded in the event log.

Tue. 26 Apr 2022 18:40:32 CST: RAID 0 Array 'RAID_0_0' has been created successfully (Disk 1:WDC WD4001FAEX-00MIRA0-WD-WCC130931558, 1/5; Disk 2:WDC WD80EFRX-88NYMN1-WD-WX31DB48X74A, 1/6; Disk 3:HGST.SDLL1MLR038TCCA1-A015383B, 1/7; Disk 4:TOSHIBA.KPM51RUG480G-9830A00BTTXE, 1/8).

WebGUI Remote Login

A user connected to a local network can remotely access the WebGUI using the IPAddress of the host device.

To obtain your IP address

Note: If you want to use this function, please set WEBGUI login password to prevent others from changing your settings

For Windows Users

  1. Open a command prompt window on the host computer.
  2. Type ipconfig.
  3. Look for the section that contains your network adapter information.
  4. Note the IP address.

Windows IP Configuration Ethernet adapter Ethernet 5: Media State . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Ethernet 4: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : Fe88::c825:4b78:9cc1:2387x17 IPv4 Address . . . . . . : 192.168.1.143 Submit Mask . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . : 192.168.1.1 Ethernet adapter Ethernet 3: Media State . . . . . . . . : Media disconnected Connection-specific DNS Suffix . Ethernet adapter Ethernet 2: Media State . . . . . . . : Media disconnected Connection-specific DNS Suffix.

Figure. Example: The IPv4 address is under Ethernet adapter Ethernet 4 and is 192.168.1.143

Note: Make sure Restrict to localhost access is disabled in WebGUI Setting (Refer to setting)

  1. You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http://{IP address of host computer}:7402 (default port is 7402).

For Mac Users

  1. Open a terminal window on the host computer. (Computer that is connected to the devices.)
  2. Type ifconfig.
  3. Look for the connection that has status: active.
  4. Write the IP address located after inet:

Last login: Fri May 8 09:36:50 on ttys002 You have new mail. hpt-labs-pro~ hpt-labs ifconfig lo0: flags=8040 mtu 16384 options=3 inet6 ::1 prefixlen 120 inet 127.0.0.1 netmask 0xff000000 inet6 fe80::1slo0 prefixlen 64 scopeid 0x1 nd5 options=1 gif0: flags=8010 mtu 1280 stf0: flags=80-> mtu 1280 en2: flags=8863 ntu 1500 ether 54:e4:3a:cf:74:5b inet6 fe80::56e4i3aff:feef:745b%en2 prefixlen 64 scopeid 0x4 inet 192.168.1.254 netmask 0xffffff00 broadcast 192.168.1.255 nd5 options=1 media: autoselect status: active

Figure. Example: en2 has active status, the IP is 192.168.1.254

  1. You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http://{IP address of host computer}:7402 (default port is 7402).

For Linux Users

  1. Open a terminal window on the host computer
  2. Type "ip addr".
  3. Look for the section that contains your network adapter information.
  4. Note the IP address.
root@test-System-Product-name:/home/test/Desktop# lp addr
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:06:00:08:00 brd 08:00:00:08:00:00
    inet 127.0.6.1/8 scope host lo
    valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
    valid_lft forever preferred_lft forever
2: enp5s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
    link/ether 58:eb:f6:77:07:f2 brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.184/24 brd 192.168.0.255 scope global dynamic noprefixroute enp5s0
    valid_lft 86322sec preferred_lft 86322sec
    inet6 fe8b:bc8c:fdbb:6325:49a1/64 scope link noprefixroute
    valid_lft forever preferred_lft forever
3: wlp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
    link/ether 1c:c1:0c:18:4e:3f brd ff:ff:ff:ff:ff:ff

Example: enp5s0 has active status, the IP is 192.168.0.184

Note: Make sure Restrict to localhost access is disabled in WebGUI Setting (Refer to setting)

  1. You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http://{IP address of host computer}:7402 (default port is 7402).

Storage Health Inspection (SHI)

The Storage Health Inspector (SHI) monitors each individual disk's health. Monitoringdisk SMART attributes can prevent critical RAID failures from occurring.

This section covers the following:

● Enabling SMART Monitoring
● Disabling SMART Monitoring
● Storage Health Inspector Scheduling

Enabling SMART Monitoring

Global ViewPhysicalLogicalSettingEventSHIRecoverHelp

Schedule

Storage Health Inspector(SHI)
Controller IDLocation#Device Serial NumberRAID°FBad Sectors Found & RepairedS.M.A.R.T
11WDH0Z88BRAID_5_080NoneDetail
12W1E8N3QTRAID_5_08916Detail
13ZA10NEH8RAID_5_0100NoneDetail
14WDH2VYMQNone868Detail
15Z1W5ZGPNNone96NoneDetail
16ZA10PMG7None104NoneDetail
17WD-WX11D74RHV7ANone95NoneDetail
18ZHZ0C2PMNone91NoneDetail

Device Name Device_1_1
Model Number ST4000VN008-2DR166-WDH0Z88B
S.M.A.R.T Enabled Disable

S.M.A.R.T Attributes

IDNameThresholdWorstValueStatus
1Raw Read Error Rate446483OK
3Spin Up Time09193OK
4Start Stop Count209595OK
5Reallocated Sector Ct10100100OK
7Seek Error Rate456085OK
9Power On Hours09393OK
aSpin Retry Count97100100OK
cPower Cycle Count209696OK
b8Unknown Attribute99100100OK
bbUnknown Attribute0100100OK
bcUnknown Attribute096100OK
bdUnknown Attribute0100100OK
beUnknown Attribute404073OK
bfG-Sense Error Rate0100100OK
c0Power-Off Retract Count09999OK
c1Emergency Retract Cycle Ct09292OK
c5Current Pending Sector0100100OK
c6Offline Uncorrectable0100100OK
c7UDMA CRC Error Count0188200OK
f0Head Flying Hours0253100OK
f1Unknown Attribute0253100OK
f2Unknown Attribute0253100OK

HDD Temperature Threshold

Set harddisk temperature threshold : 140 °F Set

To access the SMART attributes of an individual disk:

  1. Log in to WebGUI.
  2. Select the proper controller using the drop down menu on the top left.
  3. Click the SHI tab.
  4. Click Detail on the desired disk.
  5. Click Enable to enable SMART monitoring.

Disabling SMART monitoring

Global View Physical Logical Setting Event SHI Recover Help
Schedule
Storage Health Inspector(SHI)
Controller IDLocation#Device Serial NumberRAID#FBad Sectors Found & RepairedS.M.A.R.T
11WDH0Z8BBRAID_5_0N/ANoneDetail
12WIEBN3QTRAID_5_08916Detail
13ZA10NEHBRAID_5_0100NoneDetail
14WDH2VYMQNone808Detail
15Z1WSZGPNNone96NoneDetail
16ZA10PMG7None104NoneDetail
17WD-WX11D74RHV7ANone95NoneDetail
18ZHZOCZPMNone91NoneDetail
HDD Temperature Threshold
Set harddisk temperature threshold : 140 °F Set

HighPoint RAID Management 3.0.15
Copyright (c) 2023 HighPoint Technologies, Inc. All Rights Reserved

You have the option to disable SMART monitoring on each individual disk:

  1. Select the proper controller using the drop down menu on the top left.
  2. Click the SHI tab.
  3. Click SMART on desired disk.
  4. Click Disabled.

Note: Disabling SMART will prompt the Storage Health Inspector to change the diskstatus to 'Failed'. The Enclosure alarm will not alert you when this setting is disabled. Any potential warnings related to S.M.A.R.T attribute technology will not trigger.

Storage Health Inspector Scheduling

The Scheduler enables you to schedule disk/array checkups to ensure disks/array are functioning optimally.

RAID1/10/50/6 will appear under New Verify Task: Log into the HRM.

Global View Physical Logical Setting Event SHT Recover Help Tasks List New Verify Task ○ RAID_5_0 Task Name: ● Occurs one time on 2023 - 11 - 16 at 2 : 0 : 0 Schedule: ○ Occurs every 1 Day(s) ▼ on Sunday ▼ 1 at 2 : 0 : 0 Start date: 2023 - 11 - 16 ○ End date: 2023 - 11 - 16 ● No end date Submit New Check Disk Task □ Device_1_1(ST4000VN008-2DR166B) □ Device_1_2(ST2000VX000-1CU164T) □ Device_1_3(ST8000VX0002-1Z61128) □ Device_1_4(ST4000VX007-2DT166Q) □ Device_1_5(ST1000NM0033-9ZM173N) □ Device_1_6(ST8000VX0002-1Z61127) □ Device_1_7(WDC WD60EFRX-68MYMN1A) □ Device_1_8(ST12000NM0008-2H3101M) Auto fix the bad sector: □ Task Name: ● Occurs one time on 2023 - 11 - 16 at 2 : 0 : 0 Schedule: ○ Occurs every 1 Day(s) ▼ on Sunday ▼ 1 at 2 : 0 : 0 Start date: 2023 - 11 - 16 ○ End date: 2023 - 11 - 16 ● No end data Submit Health Inspector Scheduler Task Name: □ Select a Schedule: ● Bi-Hourly○ Daily○ Weekly○ Bi-Weekly○ Monthly Select a time: Sunday ▼ 1 2 : 0 : 0 Submit

  1. Select the proper controller from the top left drop down.
  2. Click SHI.
  3. Click Schedule a task.
  4. Select the array you want to schedule the verify task.
  5. Type the name in Task Name entry box.
  6. Choose whether you want to schedule.
  7. One time verify task on specific date (YYYY-MM-DD) at (HH:MM:SS, 24-hr clock).
  8. Or a specific schedule you can adjust based on Daily, Weekly, or Monthly options.

9. Click Submit.

New Verify Task RAID_5_0 Task Name: Occurs one time on 2023 11 17 at 2 :0 :0 Occurs every 1 Day(s) on Sunday 1 at 2 :0 :0 Start date: 2023 11 17 End date: 2023 11 20 No end date Submit

10. Your entry will appear under Tasks List.

Tasks List Name Description □ Default Check all disk every 2 hours start at 18:55:54 □testult Verify array "RAID_5_0" on 2023-11-17 at 2:0:0. Delete

Note: New Verify Task box only appears if you have normal status arrays. If you have acritical array, New Rebuild Task will replace New Verify Task.

RAID Expansion (OCE/ORLM)

Important: Before using OCE/ORLM, we recommend that you Verify the current RAID array, using the WebGUI's Verify function, under Maintenance. The OCE/ORLM process is irreversible; once you start an OCE/ORLM procedure, the process can be temporarily paused (using the Maintenance option), but it must ultimately be resumed until completion.

OCE – Online Capacity Expansion

OCE allows you to add storage capacity to an existing RAID array while preserving your existing data. In most cases, this feature is used when adding one or more physical drives to an array (for example, expanding from a 3-drive RAID 5 configuration to a 7-drive RAID 5 configuration).

ORLM – Online RAID Level Migration

ORLM allows you to convert RAID levels for an existing RAID while preserving existing data. In most cases, this feature is used to convert one RAID level to another. (for example, converting from RAID 1 to RAID 10).

Take ORLM for example.

  1. Start the WebGUI and click the Logical tab.
  2. Locate the array you want to expand, and click the Maintenance option displayed to the far-right of the interface.

Global View Physical Logical Setting Event SHI Recover Help Create Array Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status Spare Pool RAID_5_0 RAID 5 No 4.00 TB 64k 5120 HPT DISK 0_0 Normal Maintenance Logical Device

  1. Under the "JBOD/Volume" drop-down menu, make sure you select the array's current RAID level. In this example, the target array is a RAID 5 configuration:

Array Information RAID_5_0 Device_1_1 Device_1_2 Device_1_3 Delete Unplug Verify Write Back ✓ Change Cache Policy Rename RAID 5 ✓ OCE/ORLM Close

  1. Click the "OCE/ORLM" button continue. The WebGUI will display the following warning message. Click OK if you wish to proceed.

localhost:7402 says

Please make sure all member disks of this array are healthy before doing this operation since it is irreversible(You can run "Check Disk" on the "Physical" page.),do you want to continue?

Highpoint RocketStor 6618V - Take ORLM for example. - 3

  1. This will open the "Array transform/transforming" menu.

Array transform/transforming Source Name: RAID_5_0 Target Type: RAID 5 Target Name: RAID_5_1 Cache Policy: Write Back Block Size: 64K Select All Location Model Capacity Max Free A 1/1 ST4000VN008-2DR16G-WDH0ZBBB 4.00 TB 2.00 TB 1/2 ST2000VX000-1CU164-W1E8N3QT 2.00 TB 0.00 GB 1/3 ST8000VX0002-126112-ZA10NEH8 8.00 TB 6.00 TB Available Disks: 1/4 ST4000VX007-2DT16G-WDH2VYMQ 4.00 TB 4.00 TB 1/5 ST1000NM0033-9ZM173-ZIWSZGPN 1.00 TB 0.00 GB 1/6 ST8000VX0002-126112-ZA10PMG7 8.00 TB 0.00 GB 1/7 WDC WD6OEFRX-68MYMN1-WD-WX11D74RHV7A6.00 TB 0.00 GB 1/8 ST12000NM0008-2H3101-ZHZOC2PM 12.00 TB 0.00 GB Capacity:(According to the max free space on the selected disks and source array capacity(4000827MB)) Maximum (MB) Create

  1. First, check the box before the top entry (A) – this is the current array.
  2. Next, check the box for each additional drive you want to add to the array (B)
  3. Click "Create". The WebGUI will announce that your new configuration was created successfully. Click OK to continue.

Array transform/transforming Source Name: RAID 5_0 Target Type: RAID 5 Target Name: RAID 5_1 Cache Policy: Write Back Block Size: 64K Select All Location Model ✓ 1/1 ST4000VN008-2DR166-WDH0Z88B ✓ 1/2 ST2000VX000-1CU164-W1E8N3QT ✓ 1/3 ST8000VX0002-126112-ZA10NEH5 ✓ 1/4 ST4000VX007-2DT166-WDH2VYMQ ✓ 1/5 ST1000NM0033-92M173-Z1WS2GPN ✓ 1/6 ST8000VX0002-126112-ZA10PMG7 ✓ 1/7 WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A6.00 TB 6.00 TB ✓ 1/8 ST12000NM0008-2H3101-ZH20C2PM Capacity:(According to the max free space on the selected disks and source array capacity(4000627MB)) Maximum (MB) Create

  1. The Status will change to "Expanding/Migrating" and will display a progress bar.

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Muta Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status RAID_5_0 RAID No 4.00 TB 64k 512B HPT DISK 0_0 Expanding/Migrating 0% RAID_5_1 RAID No 7.00 TB 64k 512B Expanding/Migrating 0% Maintenance Maintenance

  1. Once complete, your operating system will recognize the additional capacity as unpartitioned space – you are free to partition/format this space as a separate volume, or expand the current partition to include this space.

Troubleshooting – Hardware

If you face any hardware related issues involving the RS6614V/RS6618V Enclosure OR disk drives, refer to the following sections for troubleshooting tips. For all other problems, submit a support.

Enclosure Mute Button

The mute button on the back will mute the alarm for enclosure related issues such as enclosure FAN or TEMPERATURE failures.

LED Activity

The following information tells you how to interpret LED activity seen on the enclosure and disk trays.

Table 1. LED Status Information

LED TypeInterpretation
Power LEDSOLID BLUE (Normal Status)
Warning LEDFLASH YELLOW. The enclosure's temperature has exceeded the warning threshold 55°C or the fan speed is below normal operating levels 700rpm/min
Fail LEDSOLID RED. The temperature is greater than 60°C;FLASH RED. The fan speed is less than 500 rpm/min, the red light is flashing, and generates an audible alarm
UNLITUnit is powered OFFDisk tray is empty

Table 2. LED Diagrams

LED LocationIconNormal
Disk Tray Top LEDHighpoint RocketStor 6618V - LED Activity - 1• SOLD BLUE: the disk tray is occupied, but the disk is not in use
Disk Tray Bottom LEDHighpoint RocketStor 6618V - LED Activity - 2FLASHING BLUE: the disk is in use (read/write I/O)
Power LEDHighpoint RocketStor 6618V - LED Activity - 3SOLID BLUE: the enclosure is powered onUNLIT: the enclosure is not connected to an active host system
Fail LEDHighpoint RocketStor 6618V - LED Activity - 4SOLID RED. The temperature is greater than 60°C;FLASH RED. The fan speed is less than 500 rpm/min, the red light is flashing, and generates an audible alarm
Warning LEDHighpoint RocketStor 6618V - LED Activity - 5FLASH YELLOW. The enclosure's temperature has exceeded the warning threshold 55°C or the fan speed is below normal operating levels 700rpm/min

Replacing a Failed Disk

When a disk in your array fails it is important to get it replaced or rebuilt as soon as possible to prevent any data loss.

  1. Identify the faulty disk.

  2. Look at the front panel for the RED disk error LED to be LIT.

  3. Log in to WebGUI and check the Logical Tab.

  4. Once disk has been identified press the disk tray blue tab and slide the failed driveout.

  5. Replace the failed drive with a new drive.

  6. If auto rebuild is enabled, the rebuild process should start immediately.
  7. If auto rebuild is disabled, click rescan on the left panel to initiate rebuilding.

Troubleshooting - Software

If you have problems in use, please submit the log to our online service (https://www.highpoint-tech.com/support-and-services).

Troubleshooting – RAID

If you face any RAID related issues involving your RAID array, refer to the following sections for troubleshooting tips. For all other problems, submit a support ticket at https://www.highpoint-tech.com/support-and-services

Critical Arrays
Highpoint RocketStor 6618V - Troubleshooting – RAID - 1

When your disk is critical, that means your array as a whole is still accessible, but adisk or two is faulty (depending on your RAID level) is in danger of failing.

Common scenarios for criticalarray status

• Unplugging disk that is part of an array
• Bad sector detected on a disk part of thearray
• Unrecoverable data during rebuilding
• Defective port or cable interrupts rebuilding process

To recover from this situation,

  1. Backup your existing data.
  2. Identify which disk is faulty.

• Refer to the WebGUI Logical tab and Event tab.

  1. Replace with a new disk, and the "faulty" disk can be checked later.

• If Auto-Rebuild is enabled:

Replace the faulty disk. The WebGUI should initiate a rebuild immediately after the replacement disk is detected. If the disk is not detected, or the Rebuild procedure does not start, click Rescan. Once a new disk is added, add the new disk into the critical array.

• If Auto-Rebuild is disabled:

Replace the faulty disk.

Log in to the WebGUI.

Click the Logical Tab.

Click Maintenance > Add disk > and select the appropriate disk.

The Rebuild process should now begin.

If the rebuild process does not start, click Rescan.

Note: Rebuilding an array takes on average 2 hours per 1 Terabyte of disk capacity. The process will scan through the entire disk, even if you have very little used disk space.

Rebuild failed

If rebuilding fails to complete due to bad disk sector errors (check in the Event Log), the WebGUI provides an option called "Continue Rebuilding on Error".

  1. Log in to WebGUI.
  2. Click Setting tab.
  3. Under System Setting, change Enable Continue Rebuilding on Error to Enabled.

Global View Physical Logical Setting Event SHI Recover Help System Email System Setting Enable auto rebuild. Enabled Enable Continue Rebuilding on error. Enabled Enable audible alarm. Disabled Set Endabove Idle (Disk/latency) Enabled

This option will enable Rebuild process to ignore bad sectors and attempt to make your dataaccessible. It is important to backup immediately after to rebuild is complete and replaceor repair any disk(s) with bad sectors.

Critical array becomes disabled when faulty disk was removed

If this is the case, check to make sure you removed the correct disk. When you removethe wrong disk from a critical array, the array status may become disabled. Data is inaccessible for disabled arrays. Follow these steps to restore the previous state:

  1. Shut down your PC and the RS6614V/RS6618V Enclosure.
  2. Place all disks, including the removed disks, back to original array configuration.
  3. Boot up PC.
  4. Once array is back to critical status, identify the correct disk (using the event log) and replace it.

Disabled Arrays

Global View Physical Logical Device Information
NameTypeSecured Capacity BlockSize Sector Size OS Name Status
RAID10_0RAID 10 No4.00 TB64k512BDisabled Maintenance
Member 1 of "RAID10_0"RAID 1 No1.00 TB512BDisabled Maintenance
Member 2 of "RAID10_0"RAID 1 No1.00 TB512BNormal Maintenance
Member 3 of "RAID10_0"RAID 1 No1.00 TB512BNormal Maintenance
Member 4 of "RAID10_0"RAID 1 No1.00 TB512BNormal Maintenance
Location ModelSecured Capacity Max Free
1/1 ST4000VN008-2DR166-WDH0Z88BNo 4.00 TB 3.00 TB
1/2 ST2000VX000-1CU164-W1E8N3QTNo 2.00 TB 1.00 TB
1/3 ST8000VX0002-126112-ZA10NEH8No 8.00 TB 7.00 TB
1/4 ST4000VX007-2DT166-WDHZVYMQNo 4.00 TB 3.00 TB
1/5 ST1000NM0033-9ZM173-ZIWSZGPNNo 1.00 TB 0.00 GB
1/6 ST8000VX0002-126112-ZA10PMG7No 8.00 TB 7.00 TB
1/7 WDC WD6OEFRX-68MYMN1-WD-WX11D74RHV7ANo 6.00 TB 5.00 TB
1/8 ST12000NM0008-2H3101-ZHZOC2PMNo 12.00 TB 11.99 TB

If two or more disks in your array go offline due to an error or physical disconnection your array will become disabled.

To recover a disabled array, using the 'Recover Tab' will yield the best results. To utilize the Recover tab, you will need to insert the exact physical drives that are listed on the recover list. The goal of using recover is to get the RAID status back to critical/normal, allowing you to access and back up your data.

Recover with RAID Maintenance

  1. Log in to WebGUI.
  2. Click Maintenance for the array that is disabled.
  3. Click Recover.

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Logical Device Information Name Type Secured Capacity BlockSize Sector Size OS Name Status RAID10_0 RAID 10 No 4.00 TB 64k 512B Disabled Maintenance Member 1 of "RAID10_0" RAID 1 Member 2 of "RAID10_0" RAID 1 Member 3 of "RAID10_0" RAID 1 Member 4 of "RAID10_0" RAID 1 Array Information RAID10_0 Member 1 of "RAID10_0" Device_1_1 Device_1_2 Member 2 of "RAID10_0" Device_1_3 Device_1_4 Delete Unplug Recover Device_1_5 Device_1_6 Member 4 of "RAID10_0" Device_1_7 Device_1_8 Phy Location Model 1/1 ST4000VN000-2OR166 1/2 ST2000VX000-1CU164- 1/3 ST8000VX0002-1Z6112 1/4 ST4000VX007-2DT166- 1/5 ST1000NM0033-9ZM17 1/6 ST8000VX0002-1Z6112 1/7 WDC WD6DFRX-6BMYI Close 5.00 TB 1/8 ST12000NM0008-2H3101-2H20LJPM No 12.00 TB 11.00 TB Capacity Max Free 3.00 TB 3.00 TB 3.00 TB 3.00 TB 3.00 TB 3.00 TB 3.00 TB 3.00 TB 3.00 TB 3.00 TB 5.00 TB 5.00 TB

Recover RAID with Recover Tab

Before using the Recover tab to recover your array, check to see if the RAID array is listed in your Recover List. Once you have confirmed the RAID array is there, proceed to delete the disabled array.

  1. Log in to WebGUI.
  2. Click Maintenance for the array that is disabled.
  3. Click Delete, to delete the disabled array.
  4. Click Recover Tab.

  5. Select the RAID configuration you just deleted.

  6. Click Recover Array.

Controller(1): RS6618V Global View Physical Logical Setting Event SHI Recover Help Recover List Backup To File Clear All RAID_0_0 (RAID Level:RAID 0 Capacity:4.00 TB) (Time:2023/11/16 1:42:15) Location:Device_1_1 Model:ST4000VN000-2DR166-WDH0Z8BB Location:Device_1_2 Model:ST2000VX000-1CU164-W1EBN3QT RAID_0_0 (RAID Level:RAID 0 Capacity:8.00 TB) (Time:2023/11/16 2:2:11) Location:Device_1_1 Model:ST4000VN008-2DR166-WDH0Z8BB Location:Device_1_2 Model:ST2000VX000-1CU164-W1EBN3QT Location:Device_1_3 Model:ST8000VX0002-1Z6112-ZA10NEHB Location:Device_1_4 Model:ST4000VX007-2DT166-WDH2VYMQ Location:Device_1_5 Model:ST1000NM0033-9ZH173-Z1W5ZGPN Location:Device_1_6 Model:ST8000VX0002-1Z6112-ZA10PMG7 Location:Device_1_7 Model:WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A Location:Device_1_8 Model:ST12000NM000B-2H3101-ZH2OC2PM RAID RAID Level:RAID 0 Capacity:8.00 TB) (Time:2023/11/16 2:16:0) Location:Device_1_1 Model:ST4000VN008-2DR166-WDH0Z8BB Location:Device_1_2 Model:ST2000VX000-1CU164-W1EBN3QT Location:Device_1_3 Model:ST8000VX0002-1Z6112-ZA10NEHB Location :Device_1_4 Model:ST4000VX007-2DT166-WDH2VYMQ Location:Device_1_5 Model:ST1000NM0033-9ZH173-Z1W5ZGPN Location:Device_1_6 Model:ST8000VX0002-1Z6112-ZA10PMG7 Location :Device_1_7 Model:WDC WD6OEFRX-68MYMN1-WD-WX11D74RHV7A Location :Device_1_8 Model:ST12000NM000B-2H3101-ZH2OC2PM RAID_5_0 (RAID Level:RAID 5 Capacity:4.00 TB) (Time:2023/11/16 2:26:12) Location :Device_1_1 Model:ST4000VN008-2DR166-WDH0Z8BB Location :Device_1_2 Model:ST2000VX000-1CU164-W1EBN3QT Location :Device_1_3 Model:ST8000VX0002-1Z6112-ZA1ONEHB RAIDID_0 (RAID Level:RAID 10 Capacity:4.00 TB) (Time:2023/11/16 3:11:9) Location :Device_1_1 Model:ST4000VN008-2DR166-WDH0Z8BB Location :Device_1_2 Model:ST2000VX000-1CU164-W1EBN3QT Location :Device_1_3 Model:ST8000VX0002-1Z6112-ZA1ONEHB Location :Device_1_4 Model:ST4000VX007-2DT166-WDH2VYMQ Location :Device_1_5 Model:ST1.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5.5. Recover Array

Online Array Roaming

One of the features of all HighPoint RAID Enclosure is online array roaming. Information about the RAID configuration is stored on the physical drives. So, if the RS6614V/RS6618V fails or you wish to use another RAID Enclosure or RAID controller, or you wish the drives to be moved to a different Enclosure or controller, the RAID configuration data can still be read by another HighPoint RAID Enclosure or RAID controller.

Note: The prerequisite for using this feature is that both RAID Enclosures or RAID controllers are using the same type of driver.

Appendix A: Navigating the HighPoint WebGUI

Tab NameFunction
Global ViewView HBA and Storage Properties
PhysicalView Additional Controller propertiesView disk propertiesAdjust selected disk behaviors
LogicalManage and create RAID arrays
SettingAdjust WebGUI controls settings
EventShow WebGUI Event Log
SHI (Storage Health Inspector)View and schedule S.M.A.R.T monitoring
RecoverRevert to previously created arrays
LogoutLogout of WebGUI, set password will appear
HelpOnline HelpDiagnostic- collect log information

Appendix A-1: Global View Tab

Take RocketStor 6618V as an example.

Controller(1): RS6618V

HighPoint Technologies, Inc.

Global View Physical Logical Setting Event SHI Recover Help HBA Properties Host Adapter model: RocketStor 6518V Controller count: 1 Enclosure count: 0 Physical Drive: 8 Legacy Disk: 8 RAID Count: 0 Storage Properties Total Capacity: 45006 GB Configured Capacity: 45006 GB Free Capacity: 0 GB Configured 100.0%

The WebGUI Global view provides an overview of what each Enclosure connected to your computer detects. It is also the first page you see when logging in.

● Host Bus Adapter Properties
● Storage Properties

On the top left of the page is a drop-down menu that allows you to select which controller you want to manage (if you have multiple HighPoint products connected).

HBA Properties

● Host Adapter model: the model name of the Enclosure
● Controller Count: number of Enclosure detected
● Enclosure Count: number of external enclosures detected
● Physical drives: number of drives seen by the controller
● Legacy Disks: number of Legacy disks connected. Legacy disks are physical drivesthat have previous partitions stored on them
● RAID Count: number of RAID arrays

Storage Properties

● Total capacity: the combined capacity of each physical disk connected to the Enclosure
- Configured capacity: the amount of space used for creating arrays
● Free Capacity: total amount of space unused

Appendix A-2: Physical Tab

Global ViewPhysicalLogicalSettingEventSIIRecoverHelp
Controller 1Controller Information
DevicesModel Name:RocketStor 6618V
Vendor:HighPoint Technologies, Inc.
SpinupVendor ID:0x1103
Device ID:0x3720
Sub Vendor ID:0x1103
RescanSub Device ID:0x6618
PCI Bus Number:50
PCI Device Number:0
PCI Func Number:0
Maximum Link Width:x8
Current Link Width:x8
Maximum Link Speed:8.0 GT/s
Current Link Speed:8.0 GT/s
BIOS Version:v1.0.1
PCB Version:v1.2
MCU Version:v1.1.2

The physical tab shows general and extended information about the Enclosure you are using. Information about the MCU, BIOS, and PCB are all located here. This information is useful for identifying what Enclosure model you have and to make sure you have the most updated version available.

The physical tab contains the following information:

● Controller Information
● Physical Devices Information

Controller Information

Global ViewPhysicalLogicalSettingEventSHIRecoverHelp
Controller 1Controller Information
DevicesModel Name:RocketStor 6618V
Vendor:HighPoint Technologies, Inc.
SpinupVendor ID:0x1103
Device ID:0x3720
Sub Vendor ID:0x1103
Sub Device ID:0x6618
RescanPCI Bus Number:60
PCI Device Number:0
PCI Func Number:0
Maximum Link Width:x8
Current Link Width:x8
Maximum Link Speed:8.0 GT/s
Current Link Speed:8.0 GT/s
BIOS Version:v1.0.1
PCB Version:v1.2
MCU Version:v1.1.2

● Model Name: model name of the device connected
● Vendor: the controller's owner
● Current Link Width: PCIe width occupied by the current controller
● Current Link Speed: Rate of current bandwidth
● BIOS Version: BIOS version of the controller
● PCB Version: PCB version of the controller
● MCU Version: MCU version of the controller

Physical Devices Information

The following properties are part of the Physical Devices Information box under the Physical tab.

Global View Physical Logical Setting Event SHI Recover Help Controller 1 Devices Spinup Rescan Physical Devices Information Dump Array Info Device 1.1 Model ST4000VN008-2DR166- WDH0Z88B Capacity 4.00 TB Unolus Revision SC50 Read Ahead Enabled Change Location 1/1 Write Cache Enabled Change Max Free 0.00 GB Status Legacy NCQ Enabled Change Serial Num WDH0Z88B Identify LED [ON] [OFF] Interface SATA Type HDD SED Capable No SED Type None Secured No Cryptographic Er ase Capable No Check Disk Start Fix Bad Sector

● Model – Model number of the physical drive
● Capacity – Total capacity of the physical drive
Revision – HDD device firmware revision number
- Read Ahead* - (Enable/Disable) Disk read ahead.
- Location – Device location (example: 1/2 states controller 1, slot 2)
- Write Cache* – (Enable/Disable) the disk write cache
● Max Free – space on disk that is not configured in an array
● Status – (Normal, disabled, critical) status of the disk
- NCQ* – (Enable/Disable) Native Command Queuing
- Serial Number – serial number of the physical disk
- Identify LED* – On/Off – toggle the IDENTIFY (RED) on the front panel
- Check Disk ^1 - Fix Bad Sector
- Interface ^1 – interface of the physical disk
- Type ^1 – Type of the physical disk

- Unplug ^1 – Safely ejects selected disk. Other methods of disk removal will triggeralarm if enabled.

Notes :

* Disk properties that can be adjusted.

^1 This information is only displayed in the Windows HighPoint RAID Management Software.

Read Ahead

Enabling disk read ahead will speed up read operations by pre-fetching data and loading it into RAM.

Write Cache

Enabling write cache will speed up write operations.

NCQ (Native Command Queuing)

A setting that allows disks to queue up and reorder I/O commands for maximum efficiency.

Identify LED

The Disk tray LED lights on the front panel can be toggled ON or OFF.

Rescan

Clicking rescan will immediately signal the controller to scan for any changes in the connection. Clicking this button will also stop any alarm if currently ringing.

Appendix A-3: Logical Tab

Global ViewPhysicalLogicalSettingEventSHIRecoverHelp
Create Array
Spare Pool
Logical Device
Ruscan
Beeper Mute
Logical Device Information

Physical Device Information

LocationModelSecuredCapacityMax Free
1/1ST4000VN008-2DR166-WDH0288BNo4.00 TB0.00 GB
1/2ST2000VX000-1CU164-W1E8N3QTNo2.00 TB0.00 GB
1/3ST8000VX0002-1Z6112-ZA10NEH8No8.00 TB0.00 GB
Highpoint RocketStor 6618V - Rescan - 1ST4000VX007-2DT166-WDH2VYMQNo4.00 TB0.00 GB
Highpoint RocketStor 6618V - Rescan - 2ST1000NM0033-9ZM173-Z1W5ZGPNNo1.00 TB0.00 GB
Highpoint RocketStor 6618V - Rescan - 3ST8000VX0002-1Z6112-ZA10PMG7No8.00 TB0.00 GB
Highpoint RocketStor 6618V - Rescan - 4WDC WD60EFRX-60MYMN1-WD-WX11D74RHV7ANo6.00 TB0.00 GB
Highpoint RocketStor 6618V - Rescan - 5ST12000NM0008-2H3101-ZH20C2PMNo12.00 TB0.00 GB

The Logical tab is where you are edit, delete, and maintain your RAID configurations, as well as, adding drives to your spare pool. The logical tab has the following settings:

  • Create Array
  • Spare Pool
  • Logical Device
  • Rescan
  • Beeper Mute

Create Array
Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Create Array Array Type: JBOD(Volume)✓ Array Name: Default Secure: Initialization Method: Keep Old Data ✓ Cache Policy: Block Size: 64K ✓ Number of RAIDS member disks: Select All Location Model Capacity Max Free 1/1 ST4000VN008- 2DR166- WDH0Z88B 4.00 TB 0.00 GB 1/2 ST2000VX000- 1CU164- W1E8N3QT 2.00 TB 0.00 GB 1/3 ST8000VX002- 1Z6112- ZA10NEH8 8.00 TB 0.00 GB 1/4 ST4000VX007- 2DT166- WDH2VYMQ 4.00 TB 0.00 GB 1/5 ST1000NM0033- 92M173- Z1WSZGPN 1.00 TB 0.00 GB 1/6 ST8000VX002- 1Z6112- ZA10PMG7 8.00 TB 0.00 GB 1/7 WDC WD60EFRX- 68MYNN1-WD- WX11D74RHV7A 6.00 TB 0.00 GB 1/8 ST12000NM008- 2H3101- ZHZOCZPM 12.00 TB 0.00 GB Capacity: (According to the max free space on the selected disks) Maximum (MB) Create

An array is a collection of physical disks that will be seen as one virtual drive by your Operating System (OS). The RS6614V/RS6618V capable of creating the following array types

Array Type:

  • JBOD – Just a Bunch of Disks
    ● RAID 0 - Striping
    ● RAID 1 - Mirroring
    ● RAID 5 – Rotating Parity bit
    ● RAID 10 – Striping of Mirrored Drives
    ● RAID 50 – Striping of Distributed Parity
    ● RAID 6 – Double Parity Bit

Note: RS6614V does not support RAID50.

Array Name:

The name that will be displayed in Logical Device Information (Default:RAID__)

Initialization Method:

  • Keep Old Data: Opts to keep all the data on each drive untouched. Best for usersthat already have HighPoint RAID data on the selected drives.

  • Quick Init: Grants immediate access to the array volume. This option will deleteprevious user data, but will not build parity. Recommended for testing purposesonly or when new disks are used. Not recommended for RAID 5, RAID 50, and RAID 6.

  • Foreground: The array initialization process will be set at high priority. During this time array will be non-accessible, but initialization completion time will be shorter.

  • Background: The array initialization process will have a lower priority. During this time array will be accessible, but initialization completion time will be longer.

Cache Policy (Default: Write Back)

  • Write Back – Any data written to the array will be stored as cache, resulting in better I/O performance at the risk of data failures due to power outages. Data will be stored ascache before it is physically written to the disk; when a power outage occurs, any data in the cache will be lost.
  • Write Through – Data written to an array is directly written onto the disk, meaning lower write performance for higher data availability. Without cache acting as a buffer, write performance will be noticeably slower but data loss due to power outages or other failures is significantly minimized.

Block Size (default: 64K)

• [64K, 128K are the supported block sizes]

This option allows you to specify the block size (also known as “stripe size”) for specificarray types (RAID 0, 1, 5, 6, 10, and 50). Adjusting the block size allows you to tailor thearray performance towards specific application. Consider the sizes of disk I/O data you are dealing with; as a general rule larger disk I/O may benefit from smaller block sizes, and smaller disk I/O may benefit from larger block sizes. A block size of 64 KB is recommended since it gives balanced performance for most applications.

Capacity (Default: Maximum)

The total amount of space you want the RAID array to take up. When creating RAID levels, disk capacities are limited by the smallest disk. Therefore, RAID 5 capacity will be [SMALLEST DISK CAPACITY] * (number of disks - 1).

Sector Size (Default: 512B)

This option is irrelevant for Windows XP 64 and later. Current OS already support larger volumes, and introduce a partitioning method known as GPT (GUID partition table). This option, also known as VSS (Variable Sector Size) allows you to specify the sector size of the array, for use with older Windows Operating Systems.

Normal Status
Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status RAID_5_0 RAID 5 No 7.00 TB 64k 512B HPT DISK 0_0 Normal Maintenance Array Information RAID_5_0 Location Model Device_1_1 Delete 1/1 ST4000VA Device_1_1 Unplug 1/2 ST2000VX Device_1_1 Verify 1/3 ST8000VX Device_1_1 Write Back Change Cache Policy 1/4 ST4000VX Device_1_1 Rename 1/5 ST1000NV Device_1_1 JBOD(Volume) OCE/ORLM 1/6 ST8000VX Device_1_1 1/7 WDC WD6 Device_1_8 1/8 ST12000A Close 12.00 TB 11.00 TB

A Normal Status Array has the following options:

  • Delete – deletes the selected RAID array
    ● Unplug – powers off the selected RAID array
  • Verify – verifies the integrity of the RAID array
  • Change Cache Policy – Toggles between Write through and Write back cache
  • Change Margin – Adjust margin when DV mode is enabled
  • Rename – renames the RAID array
  • OCE/ORLM – Online Capacity Expansion / Online RAID Level Migration

Critical Status
Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status RAID_5_0 RAID 5 No 7.00 TB 64k 512B HPT DISK 0_0 Critical Maintenance Array Information Location Model Device_1_1 Capacity Max Free 1/1 ST4000VX Device_1_2 Delete 4.00 TB 3.00 TB 1/2 ST2000VX Device_1_3 Unplug 2.00 TB 1.00 TB 1/3 ST8000VX Device_1_4 Add Disk 8.00 TB 7.00 TB 1/4 ST4000VX Device_1_5 Write Back Change Cache Policy 4.00 TB 3.00 TB 1/5 ST1000N X Device_1_6 JBOD(Volume) OCE/ORLM 1.00 TB 8.00 GB 1/6 ST8000VX Device_1_7 8.00 TB 7.00 TB 1/7 WDC WD6 Device_1_8 5.00 TB 5.00 TB 1/8 ST1200N Close 12.00 TB 11.00 TB

A critical status array has all the normal status options except the following:

● The Array can no longer be renamed
- Add disk replaces the verify disk option

Once array status changes to critical, the faulty disk will be taken offline and you caneither:

● Reinsert the same disk
- Insert new disk

Reinserting the same disk should trigger rebuilding status, since data on the disk would be recognized. If you insert a new disk, clicking add disk will give you the option to select that disk and add it to the array.

Disabled Status
Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status RAID_5_0 RAID 5 No 7.00 TB 64k 512B Disabled Maintenance Array Information RAID_5_0 Location Model 1/1 ST4000VN 1/2 ST2000VX 1/3 ST8000VX 1/4 ST4000VX 1/5 ST1000NM 1/6 ST8000VX 1/7 WDC WD6 1/8 ST12000N Device_1_1 Device_1_2 Device_1_3 Device_1_4 Device_1_5 Device_1_6 Device_1_7 Device_1_8 Delete Unplug Recover Secured Capacity Max Free No 4.00 TB 3.00 TB No 2.00 TB 1.00 TB No 8.00 TB 7.00 TB No 4.00 TB 3.00 TB No 1.00 TB 0.00 GB No 8.00 TB 7.00 TB No 6.00 TB 5.00 TB No 12.00 TB 11.00 TB

A disabled status array means that your RAID level does not have enough disks to function.

  • Your data will be inaccessible.
    ● Rebuilding will not trigger, since the RAID array does not have enough parity data to rebuild.

Your options in Maintenance are:

  • Delete – will delete the array
  • Unplug – will take array offline, making it safe to remove
  • Recover – will attempt to recover the array using the list from the recover tab

Delete Array

Used to delete a created Array.

  1. Open the WebGUI.
  2. Click the Logical tab→Manintenance.
Global View Physical Logical Device Information
Create Array Spare Pool Logical Device Rescan Beeper MuteName Type Secured Capacity BlockSize Sector Size OS Name Status RAID_5_0 RAID S No 7.00 TB 64k 512B HPT DISK 0_0 Normal Maintenance
Physical Device Information
Location ModelSecuredCapacityMax Free
1/1ST4000VN000-2DR166-WDH0ZBBBNo4.00 TB3.00 TB
1/2ST2000VX000-1CU164-W1E8N3QTNo2.00 TB1.00 TB
1/3ST8000VX0002-1Z6112-ZA10NEH8No8.00 TB7.00 TB
1/4ST4000VX007-2DT166-WDHJYVMQNo4.00 TB3.00 TB
1/5ST1000NM0033-9ZN173-21WSZGPNNo1.00 TB0.00 GB
1/6ST8000VX0002-1Z6112-ZA10PMG7No8.00 TB7.00 TB
1/7WDC WD6GEFRX-68MVMN1-WD-WX11D74RHV7ANo6.00 TB5.00 TB
1/8ST1200NM0008-2H3101-ZHZCZPMNo12.00 TB11.00 TB
  1. Click Delete to delete the RAID array.

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status RAID_5.0 RAID 5 No 7.00 TB 64k 512B HPT DISK 0.0 Normal Maintenance Array Information RAID_5.0 Location Model Device_1_1 Delete Device_1_2 Unplug Device_1_3 Verify Device_1_4 Write Back Change Cache Policy Device_1_5 Rename Device_1_6 UBOD(Volume) OCE/ORLM Device_1_7 Device_1_8 1/1 ST4000V 1/2 ST2000V 1/3 ST8000V 1/4 ST4000V 1/5 ST1000N 1/6 ST8000V 1/7 WDC WDE 1/8 ST12000N Close 12.00 TB 11.00 TB Capacity Max Free 1.00 TB 3.00 TB 2.00 TB 1.00 TB 3.00 TB 7.00 TB 4.00 TB 3.00 TB 4.00 TB 0.00 GB 5.00 TB 7.00 TB 5.00 TB 5.00 TB

  1. A pop-up box pops up on the page, click OK to confirm the RAID deletion.

localhost:7402 says

All data on the array you selected will be deleted. Do you want to continue?

Highpoint RocketStor 6618V - localhost:7402 says - 1

  1. There is no deleted RAID information at Logical Device Information, indicating that the RAID deletion operation is complete.

Notes:

When the RAID is in the rebuild, verify, foreground/background init status or be mounted, deleting the RAID will prompt in use.

When RAID is in rebuild, verify, foreground/background init status. If you want to delete the RAID, you can choose to stop the current operation and continue to delete the RAID.

When RAID is be mounted. If you want to delete the RAID, you can umount the RAID Array and continue to delete the RAID.

Logical Device Information

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Logical Device Information Name Type Secured Capacity BlockSize SectorSize OS Name Status Device_1_1 Hard Disk No 4.00 TB HPT DISK 0_0 Legacy Maintenance Device_1_2 Hard Disk No 2.00 TB HPT DISK 0_1 Legacy Maintenance Device_1_3 Hard Disk No 8.00 TB HPT DISK 0_2 Legacy Maintenance Device_1_4 Hard Disk No 4.00 TB HPT DISK 0_3 Legacy Maintenance Device_1_5 Hard Disk No 1.00 TB HPT DISK 0_4 Legacy Maintenance Device_1_6 Hard Disk No 8.00 TB HPT DISK 0_5 Legacy Maintenance Device_1_7 Hard Disk No 6.00 TB HPT DISK 0_6 Legacy Maintenance Device_1_8 Hard Disk No 12.00 TB HPT DISK 0_7 Legacy Maintenance

Logical device tab is the default page upon clicking the Logical tab of the WebGUI. Thispage contains information about your RAID arrays and individual disks your system detects.

Logical Device Information

Arrays you create and the properties associated with them will appear here.

Maintenance

Once an array has been created, click maintenance for options to manage your array.

Array Information

Clicking on the maintenance button will show you the Array information box. Different array statuses (Normal, critical, disabled) will have different maintenance options.

Physical Device Information

LocationModelSecuredCapacityMax Free
1/1ST4000VN008-2DR166-WDH0Z88BNo4.00 TB0.00 GB
1/2ST2000VX000-1CU164-W1E8N3QTNo2.00 TB0.00 GB
1/3ST8000VX0002-1Z6112-ZA10NEH8No8.00 TB0.00 GB
1/4ST4000VX007-2DT166-WDH2VYMQNo4.00 TB0.00 GB
1/5ST1000NM0033-92M173-Z1W52GPNNo1.00 TB0.00 GB
1/6ST8000VX0002-1Z6112-ZA10PMG7No8.00 TB0.00 GB
1/7WDC WD6OEFRX-68MYMN1-WD-WX11D74RHV7ANo6.00 TB0.00 GB
1/8ST12000NM0008-2H3101-ZHZOC2PMNo12.00 TB0.00 GB
  • Location – which Enclosure and port the drive is located in
  • Model – model number of the drive connected
    ● Capacity – total capacity of the drive
    ● Max Free – total capacity that is not configured

Spare pool
Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Spare Pool Remove Spare Available Disks Device_1_1 ST4000VN008-2DR166-WDH0Z8BB 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_4 ST4000VX007-2DT166-WDH2VYMQ 4.00 TB Device_1_5 ST1000NM0033-9ZM173-Z1W5ZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A 6.00 TB Device_1_8 ST12000NM0008-2H3101-ZHZOC2PM 12.00 TB Add Spare

Spare disks are physical disks that will immediately replace critical disks in an array. Only redundant RAID arrays (RAID 1, 5, 6, 50, and 10) support spare drives.

Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure. Having this feature minimizes the chances of a data loss by reducing the time an array is in critical status.

Add/Remove Spare Using WebGUI

  1. Log in WebGUI.
  2. Click Logical.
  3. Click Spare Pool.

Global View Physical Logical Setting Event SHI Recover Help Create Array Spare Pool Logical Device Rescan Beeper Mute Spare Pool Remove Spare Available Disks Device_1_1 ST4000VN008-2DR166-WDH0Z888 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_4 ST4000VX007-2DT166-WDHZVYMQ 4.00 TB Device_1_5 ST1600NH0033-9ZH173-Z1WSZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A 6.00 TB Device_1_8 ST12000NM0008-2HZ3101-ZHZ0C2PM 12.00 TB Add Spare

  1. Check the box for the disk you want as a spare from Available Disks.
  2. Click Add Spare. Then click OK

Controller(1): RS6618V localhost:7402 says 1 disk(s) will be added to spare pool. Do you want to continue? Global View Physical OK Cancel Help Create Array Spare Pool Logical Device Rescan Beeper Mute Spare Pool Remove Spare Available Disks Device_1_1 ST4000VN008-2DR166-WDH0288B 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_4 ST4000VX007-2DT166-WDH2VYMQ 4.00 TB Device_1_5 ST1000NM0033-9ZM173-Z1W5ZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A 6.00 TB Device_1_8 ST12000NM0008-2H3101-ZHZOC2PM 12.00 TB Add Spare

  1. Disks that have been added to the Spare Pool are displayed in the Spare Pool.

Global View Physical Logical Setting Event SHI Recover Help Spare Pool Create Array Spare Pool Device_1_4 ST4000VX007-2DT166-WDH2VYMQ 4.00 TB Logical Device Remove Spare Available Disks Device_1_1 ST4000VN008-2DR166-WDH0Z8BB 4.00 TB Device_1_3 ST8000VX0002-1Z6112-ZA10NEH8 8.00 TB Device_1_5 ST1000NM0033-9ZM173-Z1WSZGPN 1.00 TB Device_1_6 ST8000VX0002-1Z6112-ZA10PMG7 8.00 TB Device_1_7 WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A 6.00 TB Device_1_8 ST12000NM0008-2H3101-ZHZOC2PM 12.00 TB Add Spare

Note: Disks added to the spare pool will show under Spare Pool and can be removed by checking the disk checkbox from Spare Pool > Click Remove Spare.

Rescan

Clicking rescan will force drivers to report array status. For any disk(s) you hot pluginto the device, do not click rescan until all physical drives are detected and appearunder Logical Device Information.

Beeper Mute

The Enclosure will beep when the following conditions occur.

● Array falls into critical status
● Array falls into disabled status
- You unplug a disk
- Your disk fails due to bad sectors
● SMART sensors anticipate drive failure

If device is currently beeping, clicking Beeper Mute will mute the sound immediately. Note: This button does not permanently mute the alarm. To permanently mute the alarm go to Setting > Enable audible alarm > Disabled.

Note: Beeper off is permanently off.

Appendix A-4: Setting Tab

● Windows Setting Tab

Global View Physical Logical Setting Event SHI Recover Help System Email System Setting Enable auto rebuild. Enabled Enable Continue Rebuilding on error. Enabled Enable audible alarm. Enabled Set Spindown Idle Disk(minutes): Disabled Restrict to localhost access. Disabled Set Rebuild Priority: Medium Port Number: 7402 Enable collecting system logs. Disabled Temperature Unit: °F Submit Password Setting Password: Confirm: Submit

- Mac Setting Tab

Global View Physical Logical Setting Event SHI Recover Logout Help System Email System Setting Enable auto rebuild. Enabled Enable Continue Rebuilding on error. Disabled Enable audible alarm. Enabled Set Spindown Idle Disk(minutes): Disabled Restrict to localhost access. Disabled Set Rebuild Priority: Medium Port Number: 7402 Submit Password Setting Password: Confirm: Submit

- Linux Setting Tab

Global View Physical Logical Setting Event SHI Recover Help System Email System Setting Enable auto rebuild. Disabled ✓ Enable Continue Rebuilding on error. Enabled ✓ Enable audible alarm. Disabled ✓ Set Spindown Idle Disk(minutes): Disabled ✓ Restrict to localhost access. Disabled ✓ Set Rebuild Priority: Medium ✓ Port Number: 7402 Submit Password Setting Password: Confirm: Submit

Under this tab, user can

  • Enable auto-rebuilding
    ● Enable rebuilding on error
    ● Turn audible alarm on/off
  • Set spindown time for idle disks
  • Restrict to localhost
  • Set rebuild priority
    ● Change port number
  • Collecting system log ^1
  • Change Temperature Unit ^1
    ● Change WebGUI password

Note: ^1 Only Windows supports this feature.

System Settings

Enable auto rebuild (default: Enabled)

When a physical drive fails, the controller will take the drive offline. Once you re-insert or replace the disk, the controller will not automatically rebuild the array unless this option is enabled.

Enable continue rebuilding on error (default: Enabled)

When enabled, the rebuilding process will ignore bad disk sectors and continue rebuilding until completion. When rebuild is finished, the data may be accessible but data inconsistency due to ignored bad sectors may cause problems in the future. If this option is enabled, HighPoint recommends user to check the event log for bad sectors.

Enable audible alarm (default: Disabled)

When a physical disk fails, the controller will emit an audible sound signaling failure. This option mutes the alarm.

Set Spindown Idle Disk (minutes) (default: Disabled)

When set, physical drives will spindown a certain amount of time after disk activity ceases. Only 10, 20, 30, 60, 120, 180, 240 minutes setting are available.

Restrict to localhost access (default: Disabled)

Remote access to the controller will be restricted when enabled, other users in your network will be unable to remotely log in to the WebGUI.

Rebuild Priority (default: Medium)

You can specify the amount of system resources you want to dedicate to rebuilding the array. There are 5 levels of priority [Lowest, Low, Medium, High, Highest]

Port Number (default: 7402)

The default port that the HighPoint WebGUI listens on is 7402. You may change it to any open port.

Enable collecting system logs (default: Disabled)

You can set it to enabled to collect system logs at any time. The collected system logs are stored on the C:/Windows/hpt_diagdriver. The maximum capacity of the collected system log is 800MB, and

parts exceeding 800MB will be overwritten forward.

Temperature Unit (default: °F)

The default temperature unit is Fahrenheit, you can change it to Celsius.

Password Setting

Password Setting Password: Confirm: Submit

Changing your WebGUI password

Under Password Setting type your new password and confirm it, then click submit.

Recovering your HRM password

For Windows Users:

You can delete the file hptuser.dat. Then, restart the computer and open the WEBGUI to set a new password.

  1. Open File Explorer.
  2. Navigate to C:/Windows/
  3. Delete hptuser.dat.
  4. Reboot.

For Mac and Linux Users

After uninstalling the HighPoint RAID Management Software, re install the HighPoint RAID Management Software.

Email Setting

Global View Physical Logical Setting Event SHI Recover Help System Email SMTP Setting Enable Event Notification Server Address (name or IP): Hail From (E-mail address): Login Name: Password: SMTP Port: 25 Support SSL: Change Setting Recipients E-mail Name Event Level Add Recipient E-mail: Name: Event Level: Add Test Information Warning Error

The following topics are covered under email:

  • SMTP Setting
  • Adding Recipients

You can set the controller to send an email out to recipients of your choosing whencertain events (refer to Event Tab) trigger.

SMTP settings

SMTP Setting Enable Event Notification Server Address (name or IP): Mail From (E-mail address): Login Name: Password: SMTP Port: 25 Support SSL: Change Setting

To set up email alerts:

  1. Check the Enable Event Notification box.
  2. Enter the ISP server address name or SMTP name.
  3. Type in the email address of the sender. (email account that is going to send thealert)
  4. Type in the account name and password of the sender.
  5. Type in the SMTP port (default: 25).
  6. Check support SSL box if SSL is supported by your ISP (port value will change to 465, refer to your ISP if you have a specific SMTP port.

Note: After you click 'Change Setting' the password box will become blank.

How to Add Recipients

Add Recipient E-mail: Name: Event Level: Add Test

You can add multiple email addresses as receivers of a notice.

  1. Type the email of the recipient in the E-mail text box.
  2. Type the name of the recipient in the Name text box.

  3. Check which type(s) of events will trigger an email in the respective Event Level check boxes.

  4. (Optional) Click test to confirm settings are correct by sending out a test email.

  5. Click add to add the recipient list.

  6. The added recipient will display in under Recipients.

  7. The email will send to your recipients the output recorded in the event log.

Example email message:

HighPoint RAID Management Software Mail Notification Send: Mon 5/4/2015 4:36 PM To: test0 Mon, 04 May 2015 23:35:40 GMT: [HPTMV9580IOPController]: Plugging device detected.('WDC WD40EFRX-68WT0N0-WD-WCC4EHYCFZXL' at Controller2-Channel8)

Appendix A-5: Recover Tab

Global View Physical Logical Setting Event SHI Recover Help Recover List Backup To File Clear All RAID_5_0 (RAID Level:RAID 5 Capacity:7.00 TB) (Time:2023/11/16 5:52:37) Location:Device_1_1 Model:ST4000VN008-2DR160-WDH0Z8BB Location:Device_1_2 Model:ST2000VX000-1CU164-W1E8N3QT Location:Device_1_3 Model:ST8000VX0002-1Z6112-ZA10NEH8 Location:Device_1_4 Model:ST4000VX007-2DT166-WDH2VYMQ Location:Device_1_5 Model:ST1000NM0033-9ZM173-Z1W5ZGPN Location:Device_1_6 Model:ST8000VX0002-1Z6112-ZA10PMG7 Location:Device_1_7 Model:WDC WD60EFRX-68MyMN1-WD-WX11D74RHV7A Location:Device_1_8 Model:ST12000NM0008-2H3101-ZHZOC2PM Recover Array Update Recover List Select the rec file to update Recover List. This process may take some time. Choose File No file chosen Submit

Previously created arrays will be stored under this tab. Recovering an array from herewill attempt to recover a "disabled" array and make it "normal".

The Recover List will list all your previous and current created arrays. Each entry will list the following properties:

  • Array name
  • RAID level
  • Array Capacity
    ● Time created (YYYY/MM/DD, HH/MM/SS, 24 hr clock format)
  • Location of physical drives
    ● Model of physical drives

Important: When recovering an array, it is important to note the location and model of each physical drive because you can only recover using those exact positions and drivemodel.

How to Backup your Recover List

The recover list is a record of your previously created arrays containing the model and location information of your physical drives. Recovering from the list could help bringa disabled array back to normal status for emergency data retrieval.

To backup your recover list:

  1. Log in to WebGUI.
  2. Click Recover Tab.
  3. Click Backup to File.

Controller(1): RS6618V Download Imported: Open file Global View Physical Logical Setting Event SHI Recover Help Recover List Backup To File Clear All RAID_5.0 (RAID Level:RAID 5 Capacity:7.00 TB) (Time:2023/11/16 5:52:37) Location:Device_1_1 Model:ST4000VN008-2DR166-WDHZ8BB Location:Device_1_2 Model:ST2000VX000-1CU164-W16BN3QT Location:Device_1_3 Model:ST8000VX0002-1Z6112-ZA10NEH8 Location:Device_1_4 Model:ST4000VX007-2DT166-WDHZVMQ Location:Device_1_5 Model:ST1000NM0033-9ZM173-ZIW5ZGPN Location:Device_1_6 Model:ST8000VX0002-1Z6112-ZA10PMG7 Location:Device_1_7 Model:WD6 WD60EFRX-68MYMN1-WD-WX1D74RHV7A Location:Device_1_8 Model:ST12000NM0008-2H3101-ZHZOC2PM Recover Array

Note: The file will be saved as hptrec.rec.

How to Reload your Backup Recover List

In the case that you cleared the recover list or it does not appear for any reason, you can recover it if you saved the list beforehand.

To reload your recover list:

  1. Log in to WebGUI.
  2. Click Recover Tab.
  3. Under Update Recover List, click Choose File.

Update Recover List Select the rec file to update Recover List. This process may take some time. Choose File No file chosen Submit

  1. Locate your previously saved hptrec.rec file and select it.

Note: loading a backup recover list will completely replace the current recover list.

  1. Click Submit.

Appendix A-6: Event Tab

Event View (1) All Info Warning Error Date Time Description RAID 5 Array 'RAID_5_0' has been created successfully (Disk 1:ST4000VN008-2DR166-WDH0Z8BB, 1/1; Disk 2:ST2000VX000-1CU164-W1EBN3QT, 1/2; Disk 3:ST8000VX0002-1Z6112-ZA10NEH8, 1/3; Disk 4:ST4000VX007-2DT166-WDH2VYMQ, 1/4; Disk 5:ST1000NM0033-9ZM173-Z1W5ZGPN, 1/5; Disk 6:ST8000VX0002-1Z5112-ZA10PMG7, 1/6; Disk 7:WDC WD60EFRX-68MYMN1-WD-WX11D74RHV7A, 1/7; Disk 8:ST12000NM0008-2HJ101-2H20C2PM, 1/8). 2023/11/16 5:35:59 Array 'RAID_5_0' has been deleted successfully. 2023/11/16 5:30:3 Plugging device detected.(ST4000VN008-2DR166-WDH0Z8BB' at Controller1-Channel1) 2023/11/16 5:30:1 Plugging device detected.(ST4000VN008-2DR166-WDH0Z8BB' at Controller1-Channel1) 2023/11/16 5:30:1 Array 'RAID_5_0' status changes from 'Disabled' to 'Critical'. 2023/11/16 5:29:56 Disk failed. 2023/11/16 5:29:0 Plugging device detected.(ST2000VX000-1CU164-W1EBN3QT' at Controller1-Channel2) 2023/11/16 5:28:7 Array 'RAID_5_0' status changes from 'Critical' to 'Disabled'. 2023/11/16 5:28:6 Disk 'ST2000VX000-1CU164-W1EBN3QT' at Controller1-Channel2 failed. 2023/11/16 5:27:36 Array 'RAID_5_0' status changes from 'Normal' to 'Critical'.

In the event tab, you can see log entries associated with the HighPoint device. The event log provides useful information when troubleshooting your set up.

In the event tab, there are four options available:

  • Download – Save the log file on your computer
    ● Prev – View previous log page
  • Next – View next log page

Table 3. Event Log Icon Guide

IconNameDefinition
InformationIncludes general administrative tasks:Create/delete arraysConfiguring sparesRebuilding arraysConfiguring event notificationsConfiguring maintenance
WarningAlerts issued by the Host Adapter:High temperaturesSector errorsCommunication errorsVerification errors
ErrorHardware related problemsHard disk failureBroken errorsMemory failure

The event view is a basic error logging tool built into the HighPoint WebGUI.

Appendix A-7: SHI (Storage Health Inspector)

Global View Physical Logical Setting Event SHI Recover Help
Storage Health Inspector(SHI)
Controller IDLocation#Device Serial NumberRAID*FBad Sectors Found & RepairedS.M.A.R.T
11WDH0Z88BRAID_5_080NoneDetail
12W1E6N3QTRAID_5_09116Detail
13ZA10NEH8RAID_5_0100NoneDetail
14WDH2VYMQRAID_5_0808Detail
15Z1W5ZGPNRAID_5_096NoneDetail
16ZA10PMG7RAID_5_0104NoneDetail
17WD-WX11D74RHV7ARAID_5_095NoneDetail
18ZHZ0C2PMRAID_5_087NoneDetail
HDD Temperature Threshold

S.M.A.R.T Attributes
- HDD Temperature Threshold
● Storage Health Inspector Scheduling

The SHI outputs information collected using SMART (Self-Monitoring Analysis and Reporting Technology) Hard Drive Technology. The data provided on this tab helps youto anticipate any disk failures based on a variety of monitored hard disk properties.

(Refer to here)

Appendix A-8: Help

Help Online Help Diagnostic

Online Help

Online Help redirects you to additional documentation concerning the HighPoint WebGUI. Diagnostic collect log information

Diagnostic View

  1. 1-Click Self-Diagnostic Solution: Diagnostic View provides a "1-click" information collection system for troubleshooting. It will gather all necessary hardware, software and storage configuration data and compile it into a single file, which can be transmitted directly to our FAE Team via our Online Support Portal.

Diagnostic View System OS: Microsoft Windows 11 Education Kernel: 10.0.22000 CPU: Intel(R) Core(TM) I5-9600K CPU @ 3.70GHz MotherBoard: Gigabyte Technology Co., Ltd. Z390 AORUS XTREME-CF K,X BIOS: American Megatrends Inc. F4 ALASKA - 1072009 Disk: Samsung SSD 860 PRO 256GB 238.467911GB Chipset: Intel Product Controller: RocketStor 6618V Driver Name: rr3740a Driver Version: L.I.7.0 Logs Location: Logs have not been saved Save Logs

  1. You can also click "Help"→"Diagnostic" to enter the diagnostic view.

Global View Physical Logical Setting Event SHI Recover Help HBA Properties Host Adapter model: RocketStor 6618V Controller count: 1 Enclosure count: 0 Physical Drive: 8 Legacy Disk: 0 RAID Count: 1 Storage Properties Online Help Diagnostic Total Capacity: 45005 GB Configured Capacity: 8000 GB Free Capacity: 37004 GB Configured 17.7%

Log Saving

  1. Click the "Save Logs" button to create the diagnostic file.
  2. "Logs Location" will display the location of the saving path.

Global View Physical Logical Setting Event SHI Recover Help Diagnostic View System OS: Microsoft Windows 11 Education Kernel: 10.0.22000 CPU: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz MotherBoard: Gigabyte Technology Co., Ltd. Z390 AORUS XTREME-CF x.x BIOS: American Megatrends Inc. F4 ALASKA - 1072009 Disk: Samsung SSD 860 PRO 256GB 238.467911GB Chipset: Intel Logs Location: Logs have been saved in following path: C:\Program Files (x86)\HighPoint Technologies, Inc\HighPoint RAID Management\Service\webquiroct\HighPoint nr3740a 1.1.7.0 2023.11.16 06.03.zip Product Controller: RocketStar 5618V Driver Name: rr3740a Driver Version: 1.1.7.0 2 Save Logs

Appendix A-9: Logout

Logout of WebGUI, set password will appear.

Global View Physical Logical Setting Event SHI Recover Logout Help

Clicking "Logout" will safely exit "WebGUI".

Appendix B: WebGUI Icon Guide

Critical – missing diskA disk is missing from the array bringing it to ‘critical’ status. The array is still accessible but another disk failure could result in data loss.
VerifyingThe array is currently running a disk integrity check.
RebuildingThe array is currently rebuilding meaning you replaced a failed disk or added a new disk to a ‘critical’ state array.
Critical – rebuild requiredThe array has all disks, but one disk requires rebuilding.
DisabledThe icon represents a disabled array, meaning more than one disk failed and the array is no longer accessible
InitializingThe array is initializing. The two types of initialization is Foreground and Background. (See Initialization)
UninitializedThe array initialization process has been interrupted, and the process is incomplete.
Not InitializedDisk is not initialized yet, and needs to be initialized before use
OCE/ORLMArray is performing a OCE/ORLM operation
OCE/ORLM has stoppedThe array expansion process has been stopped.
LegacyAn existing file system has been detected on the disk. These disks are classified as legacy drives.
SpareThe device is a spare drive, it will automatically replace any failed drive part of an array.
NormalThe array status is normal
Highpoint RocketStor 6618V - Appendix A-9: Logout - 2InitializingThe array is initializing, either foreground or background initialization
[AWVHK]Initialization StoppedThe initialization has been stopped. Current status is uninitialized.
[CC80]Critical – InconsistencyData in the array is inconsistent and needs to be rebuilt.
Highpoint RocketStor 6618V - Appendix A-9: Logout - 3Critical – missing diskA disk has been removed or experienced failure, and user needs to reinsertdisk or add a new disk.
[CTWO]RebuildingThe array is currently rebuilding.
[BBTT]VerifyingThe array is performing a data consistency check. Array status will show ‘verifying’.
[DBHY]DisabledThe array does not have enough disks to maintain the RAID level. Adisabled array is not accessible.
[W40X]OCE/ORLMAray is expanding its capacity or migrating to a different raid level. Statuswill display ‘Expanding/Migrating’
Highpoint RocketStor 6618V - Appendix A-9: Logout - 4OCE/ORLM stoppedThe ‘Expansion/Migrating’ process has been stopped. The status willdisplay ‘Need Expanding/Migrating’
[ATW2]Critical – OCE/ORLMA disk member is lost during the OCE/ORLM process.
Highpoint RocketStor 6618V - Appendix A-9: Logout - 5Critical – OCE/ORLM - rebuildThe expanding/migrating array requires a rebuild.

Appendix C: RAID Level Reference Guide1

TypeDescriptionMin. disksUsable spaceAdvantageDisadvantageApplication
JBODJust a bunch of disks1100%Each drive can be accessed as a single volumeNo fault tolerance - failure of one drive results in complete data lossBackup
RAID 0Disk Striping2100%Offers the highest performanceNo fault tolerance - failure of one drive in the array results in complete dataloseTemporary file, performance driven application.
RAID 1Disk Mirroring250%Provides convenient low-cost data redundancy for smaller systems and servers. Can handle1 disk failure.Useable storage space is 50% of total available capacity.Operating system, backup, and transaction database.
RAID 5Disk Striping with Rotating parity367-88%High read performance, and medium write performance with data protection with a single drive failure. Can handle1 disk failure.Not recommended for database applications that require frequent/heavy write sessions.Data archives, and ideal for application that require data protection
RAID 6Disk Striping with dual rotating parity450-75%High read performance, and medium write performance with data protection in case of up to two drives failureNot recommended for applications that require frequent/heavy write sessions.Data archives and ideal for application that requires data protection
RAID 10Disk Mirroring followed by stripe450%High read performance and medium write performance with data protection for up to 2-drive failuresUseable storage capacity equals total capacity of alldrives in the array minus twoFast database and application servers which need performance and data protection
RAID 50Disk Mirroring Followed by RAID5667-75%High read performance, and medium write performance for with data protection in case of up to two drives failureNot recommended for applications that require frequent/heavy write sessionsData archives and ideal for application that requires data protection

^1 Refer to the RAID controller product specifications for supported RAID levels.

HighPoint maintains a list of tested hard drives suitable for RAID applications. Since not every hard drive in the market can be tested, this list is meant to be a general guideline for selecting hard drives operating in a RAID environment. Regular, desktopgrade drives are highly not recommended for RAID use.

Compatibility List:

https://www.highpoint-tech.com/rs661xv-series

Resource

A variety of manuals, guides and FAQs are available for the RocketStor 6614V/6618V. In addition, we recommend visiting the Software Downloads webpage for the management interfaces, and installation guides.

Software Download:

https://www.highpoint-tech.com/rs661xv-series

FAQ & Troubleshooting:

https://www.highpoint-tech.com/support-and-services

Customer Support

If you encounter any problems while utilizing the RocketStor 6614V/6618V, or have any questions about HighPoint Technologies, Inc. products & solutions, feel free to contact our Customer Support Department.

Web Support:

https://www.highpoint-tech.com/support-and-services

HighPoint Technologies, Inc. websites:

https://www.highpoint-tech.com

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : Highpoint

Model : RocketStor 6618V

Category : Hard Drive