JC7DM - Car kit JENSEN - Free user manual and instructions

Product Type	Dash Mount 7" Touchscreen Monitor with Wireless Apple CarPlay® and Android Auto
Display Size	7 inches
Resolution	1024 x 600 pixels
Connectivity	Wired and Wireless Apple CarPlay, Wired and Wireless Android Auto, Bluetooth, FM Transmitter, USB, 3.5mm Auxiliary Output
Power Supply	12V Cigarette Lighter Adapter (Input: 12-16V DC, Output: 5V/2.1A USB charging)
Mounting Options	Suction cup for dashboard or windshield, adjustable plastic legs for stability
Audio Output	Built-in speaker, FM transmitter (broadcast to car radio), 3.5mm auxiliary output
Microphone	Internal and external (included) for voice commands and hands-free calling
USB Port	High-Speed USB 2.0, mass storage class, supports MP3 and FLAC playback
Bluetooth	Hands-free calling (HFP) and audio streaming (A2DP); device name "JC7DM"
Voice Control	Siri via Apple CarPlay, Google Assistant via Android Auto
FM Transmitter	Adjustable frequency; can be turned on/off
Equalizer	16-band tone control with 8 presets (Default, User, Classic, Rock, Jazz, Electric, Pop, Soft)
Driving Orientation	Selectable Left Hand Drive (LHD) or Right Hand Drive (RHD) for Apple CarPlay and Android Auto
Compatibility	iPhone (models 6S and newer), Android smartphones running Android 5.0 (Lollipop) or higher
Warranty	3 years limited (extendable to 5 years with online registration)

Frequently Asked Questions - JC7DM JENSEN

How do I pair my phone via Bluetooth for the first time?

Ensure no device is connected. On your phone, search for Bluetooth devices and select JC7DM. Confirm pairing on both devices. The unit automatically connects to the last paired device if Auto Connect is enabled.

How can I use Apple CarPlay wirelessly?

Enable Bluetooth and Wi-Fi on your iPhone. From the main menu, press the Apple CarPlay icon, then confirm wireless connection. Search for your phone, select Pair, then Use CarPlay on your iPhone. The unit will connect.

How do I use Android Auto wirelessly?

Enable Bluetooth and Wi-Fi on your Android device. From the main menu, press the Android icon, confirm wireless connection, search for your phone, select Pair, and accept on your phone. The unit will connect and launch Android Auto.

How do I set the FM transmitter frequency?

From the main menu, select FM Transmitter. Use the keypad to enter a desired FM frequency (e.g., 87.9 to 107.9 MHz) and tune your car radio to the same frequency. Ensure the transmitter is turned On.

How do I adjust the equalizer settings?

Go to Setup > Audio > Equalizer. Choose a preset (e.g., Rock, Jazz) or select User to manually adjust the 16-band equalizer using the touchscreen controls.

How can I change the time zone?

From the main menu, select Setup > General. Choose Time Zone to set your local time. You can also enable Sync GPS Time to automatically update the clock.

How do I switch between left-hand and right-hand drive?

Go to Setup > General and find Right Hand Drive. Toggle it On for RHD or Off for LHD. Note: Disconnect and reconnect your phone after changing this setting for Apple CarPlay/Android.

What should I do if the unit does not turn on?

Check that the 12V power adapter is securely connected to the vehicle’s cigarette lighter and to the unit. Verify the vehicle’s ignition is on if required. Ensure the power cord is not loose or damaged.

How do I clean the JC7DM?

Before installation, ensure the dashboard or windshield surface is free of dust for proper adhesion. Use a soft, dry cloth to wipe the screen and silicone mount. Avoid harsh chemicals or abrasive materials.

How do I register my product for an extended warranty?

Visit www.jensenmobile.com and register your product with the original purchase receipt. Online registration extends the warranty from 3 years to 5 years.

USER MANUAL JC7DM JENSEN

JC7DM

Dash Mount 7" Touchscreen Monitor with Wireless Apple CarPlay® and Android

INSTALLATION & OWNER'S MANUAL

Works with Apple CarPlay

Compatible With Android™ Phones

Bluetooth®

JENSEN®

Copyright Notes

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

Use of the Apple CarPlay logo means that a vehicle user interface meets Apple performance standards. Apple is not responsible for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that use of this product with iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple Inc. "Made for iPod" and "Made for iPhone" mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance standards. iPhone and iPod are trademarks of Apple, Inc., registered in the U.S. and other countries.

Availability of Android may vary depending upon your country and phone model. Please visit android.com/auto for more information. Android, Android Auto, Google and other marks are trademarks of Google Inc.

Other trademarks and trade names are those of their respective owners.

Table of Contents

Page

Important Notes 3

FCC Compliance 3

Preparation/Mounting 4

Wiring Diagram 5

Control Locations 6

General Operation 7-8

Audio Operation 9

FM Transmitter Operation 9

USB Operation 10

Media Compatibility 11-12

Bluetooth Operation 13-14

Driving Orientation Settings 15

Wired & Wireless Apple Car Play Operation.... 16

Wired & Wireless Android Operation.... 16

Apple CarPlay Operation 17-18

Android Operation.... 19-20

Register Your Product 21

Specifications 22

Warranty. 23

Important Notes

Please read the instructions carefully before attempting to operate.

• Ensure that the JC7DM is mounted in a place that will not block your view of the road.
• The JC7DM has a built-in speaker. However, to play music over your car radio please ensure that the FM Transmitter function has been set up and is connected properly with your car radio (see page 9) or use the 3.5mm audio output located on the 12V power adapter and connect to your car radio AUX input (if available).
• Some Android operating versions may not be compatible with the Android app. As such, we strongly recommend updating your phone's operating system to the latest version.
• Ensure that you are using the power cable provided with the purchase of your phone (or compatible cable) to connect the JC7DM and your phone for charging or for wired Apple CarPlay or Android playback.
• Apps displayed on the JC7DM (when pairing with either the Apple Carplay or Android app) will vary depending on the apps available on the connected phone.
• The JC7DM does not have an internal GPS. All Navigation apps are functionally dependent on the connected phone.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Preparation

Before You Start

- Avoid installing the unit where it would be subject to high temperatures from direct sunlight, dust, dirt or excessive vibration.

- There are two adjustable plastic legs on the back of the unit that can help balance the display on the dash. These legs can be pulled out and positioned independently, depending on the contour of the dash location. They will help to stabilize the unit and prevent unwanted vibration of the display.

Attached to the windshield Attached to the dashboard mount

Diagram showing car interior components including steering wheel, dashboard, and rear-mounted device (no text or symbols)

Stretchable Can rotate 180 degrees Can rotate 360 degrees

Wiring Diagram - Inputs/Outputs

GPS ANTENNA

Note: Use to improve map accuracy.

12V Power Adapter
USB port for charging only (2.1A)
3.5mm output to connect audio to your car stereo
USB Playback
Wired Apple CarPlay and Android Connection
External Microphone
Use to improve voice quality.

Control Locations

The radio display features the following functions and displays:

① POWER/MUTE
② DIMMER
③ VOICE ACTIVATION BUTTON
4 INTERNAL MICROPHONE

General Operation

Power On/Off

Volume

Mute

Mode

Main Menu

Long press Ucon to turn the unit on. Press and hold to turn the unit off.

Press 📄 icon at the top left corner of the screen to display the volume. Press or to increase or decrease the volume level.

Momentarily press 📄 to silence the audio. Momentarily press MUTE again to return to the previously selected volume.

Press icon at the top left corner of the screen to display the main menu.

FM Transmitter/Apple CarPlay/Android/BT Phone/BT Audio/USB/Settings.

Note: Modes of operation can also be accessed by selecting the corresponding icon from the main menu.

Operation Mode Selection: Press the icon at the top left corner of the screen to display the OSD main menu. Press the FM Transmitter/Apple CarPlay/Android/BT Phone/BT Audio/USB/Settings in the Main menu page to select the desired source.

Dimmer Mode

Dimmer

USB

Press the icon to adjust to change the mode (Auto/Day/Night).

Press the 📄con to adjust the brightness.

Insert a USB flash drive to play MP3/FLAC files.

General Operation

Setup Menu

From the Main Menu screen, select Setup to access the Settings menu and select from categories represented by the icons on the right of the screen: General, Audio, Display, Others. Select the category, and adjust any of the available options using the touch screen.

General:

• Time Zone-Select the time zone.
- Sync GPS Time- Synchronizes the clock time with the GPS.
• Language - Select Language.
- Microphone - Optional external or internal (Default) microphone.
- Prog.Volume- Press > or < to set the volume after device startup
- Right Hand Drive- Turn the Right Hand Drive On or Off. When the item is off, it is left hand drive mode, and when the item is On, it is right hand drive mode. And this item default will be off (left hand drive mode).

Audio:

• Source Level Control- Touch to set the volume of each source.
• Equalizer-Select between the following EQ presets: Default, User, Classic, Rock, Jazz, Electric, Pop, Soft (allows user to enter custom EQ settings).
• Speaker ON/OFF- Speaker can be turned On or Off.
• Loudness - Touch screen button to turn the Loudness function on/off.

Display:

• Brightness- Press > or < to adjust to desired level.
  (0 Minimum/20 maximum: Day: 20 is default, Night: 6 is default).
  • Color Brightness- Press > or < to adjust to desired level.
  (0 Minimum/24 maximum).

Others:

• Factory Default-Reset Bluetooth Settings or Reboot System.
• System Version-Displays software version of unit.
• Open Source License

Audio Operation

Equalizer Menu

From the Main Menu screen. Press the Equalizer icon on the main menu screen to adjust Fader and Balance controls. Equalizer (16-Band Tone Control and 8 Presets EQ Settings).

Digital camera interface showing a blue background with a central 3D car model and navigation controls (no readable text or symbols)

FM Transmitter

FM Transmitter Operation

From the main menu, touch FM Transmitter icon on the screen to select FM Transmitter mode.

Main Menu ①

Press Icon to return to Main Menu screen.

Current Mode Indicator ②

Display status of various tuning functions including Auto.

Keypad ③

Direct search keypad for setting the FM station for audio transmitting.

FM Transmitter On/Off ④

FM transmitter can be turned on or off. (Default : OFF)

USB Audio Operation

USB

Main Menu ①

Current Mode Indicator ②

List ③

Repeat 4

Random 5

Search 6

EQ 7

Track Up 8

Play / Pause ⑨

Track Down 10

From the main menu, touch the USB icon on the main screen.

Press icon to return to Main Menu screen.

Displays source currently playing.

Press icon to access a list of all files and folders on the device.

• Press ↗ access the root directory
• Press a folder name to access that folder, and press return to the file list
• Use the letter to retrieve the list of files
• Press the "arrow to return to the previous screen.

Press Icon to repeat current track and adjust to repeat all tracks in the current folder. Touch RPT again to exit repeat mode.

Press icon to shuffle all tacks in the current folder. and again to shuffle all tracks. Touch icon again to exit Repeat mode.

Press :ron to search a music file.

Press the icon to adjust Equalizer setting.

Press ▶icon to skip ahead to the next song

Press ▶ icon to pause or resume playback.

Press icon to return to the beginning of the current track.

Media Compatibility

File Type MP3
File System	FAT	FAT 12 X
		FAT 16/FAT 32	√
File Extension	.mp3/.MP3/.Mp3/.mP3/.flac		√
	.rmp/.m4a X
MPEG Format	MPEG 1		√
	MPEG 2		√
	MPEG 2.5		√
Sampling Frequency	MPEG 1 32/44.1/48kHz
	MPEG 2 12/16/22.05/24kHz
	MPEG 2.5 8/11.025/12kHz
Bitrate	MPEG 1 32 ~ 320kbps
	MPEG 2 8 ~ 160kbps
	MPEG 2.5 8 ~ 160kbps
Other Information	Directory Depth Unlimited
	File Name Length 32 bytes
	Total File Number 2000 files
	Total Folder Number 200 folders
	File Number via Folder 2000 files
	MP3 ID3 TAG	ver.1.x	√
		ver.2.x	√
		Title, Artist, Album	√

Notes:
- Due to ongoing technological advancement, some USB flash drives may be incompatible with this unit.

Media Compatibility

Media Compatibility	The following types of files are not compatible:• MP3 PRO format, MP3 playlists• RMP format• AAC, protected AAC, M4A format
Playback Order	MP3 playback sequence begins in the root folder of the USB device. Any empty folders or folders that do not include MP3 files are skipped.
Compatible Recording Formats	ISO9660 standards:• Maximum nested folder depth is 8 (including the root folder).• Valid characters for folder/file names are letters A-Z (all caps), numbers 0-9, and “_” (underscore). Some characters may not be displayed correctly, depending on the character type.• This device can play back files in Joliet and other standards that conform to ISO9660. MP3 written in the formats other than the above may not play and/or their file names or folder names may not be displayed properly.
Notes	Some files may not play or be displayed correctly, depending on sampling rates and bit rates.For best results, use the following settings when ripping MP3 files:128kbps or higher constant bit rate44.1kHz or higher sampling frequency

Bluetooth Operation

Before using Bluetooth

Before you can use a Bluetooth device to make hands-free calls or stream audio. It must be authenticated. This is also referred to as "pairing" a device.

Pairing a New Device

The unit broadcasts the pairing signal constantly when no devices are currently connected. Complete the pairing sequence from your Bluetooth device. Refer to the owner's manual for your device for more details. The device name is "JC7DM". The unit can be in any mode of operation when pairing is performed. On certain phones, pairing may need to be done more than once.

Connect

The head unit will automatically connect to the last connected device when the connect feature is set to Auto connect On. If the connect feature is set to Auto Connect Off, the head unit will not automatically connect to any device.

Bluetooth Phone

From the main menu. Touch the Bluetooth on the screen. Bluetooth icon will appear anytime a Bluetooth device is connected.

Main Menu①

Press 📂 on to return to Main Menu screen.

Current Mode Indicator ②

Displays current mode of operation.

Bluetooth Status indicator ③

When Bluetooth is On and a Bluetooth device is being paired. The indicator will flash. When Bluetooth is On and a phone is connected to the unit. The indicator will illuminate steady.

Phone Book 4

Press "CONTACTS" to access phone book menu.

Call Log ⑤

Press the "CALL LOGS" to show( Dialed, Missed and Received Calls ).

Bluetooth Operation

Bluetooth Music 6

Press "MUSIC" to initiate the Bluetooth music playback via A2DP.

Setup 7

Press "SETUP" to access Bluetooth settings.

Call 8

Dial a number and touch the Phone icon to call.

Phone Keypad ⑨

Use the keypad to dial a phone number.

Devices 10

Press the "DEVICES" to show the pairing device list. To connect to a previously connected device. Press the current device name. Any previously connected devices that are in rang will be listed by their device name. Press the desired device name to disconnect from the current device and connect to the new device.

Microphone 11

Turn the Microphone voice On or Off.

Audio Transfer Button 12

Press to transfer audio between the unit and mobile phone.

Keypad 13

Press to return to the Keypad screen.

End Call 14

Press the End icon on screen or the End button on the Front panel to end a call in progress or o reject an incoming call.

Track Down 15

Press icon to return to the beginning of the current track.

Play / Pause 16

Press ▶idon to pause or resume playback.

Track Up 17

Touch ▶icon to skip ahead to the next song.

EQ 18

Press the icon to adjust Equalizer setting.

Clear Devices 19

Press Icon to remove all paired Bluetooth devices or add new ones.

Driving Orientation Settings

To enhance the driving experience, the JC7DM allows the user to configure Apple CarPlay and Android for either Left Hand Drive (LHD) or Right Hand Drive (RHD) vehicles.

To select desired configuration, select either LHD or RHD from the Settings menu:

* Note: If you change the setting for Right Hand Drive mode or Left Hand Drive mode while the phone is connected to the receiver, disconnect the phone from the receiver and re-connect it again.

The resulting configuration options are shown below:

Apple CarPlay Left Hand Drive

Apple CarPlay Right Hand Drive

Android Left Hand Drive

Android Right Hand Drive

Wired & Wireless Apple CarPlay Operation

Wired connection

1. Connect an Apple CarPlay compatible device to this unit via USB.
2. Press the Apple CarPlay icon.
   The Apple CarPlay home screen appears.

Wireless connection

Before using Apple CarPlay wirelessly, turn on the Bluetooth/Wifi function on the Phone.

1. Press icon on the main menu;
2. Press "✓ to confirm to use wireless Apple CarPlay;
3. Press "icon to search phone device. The available devices appear on the list;
4. Find the desired device on the screen and press "Pair";
5. A pass key will be displayed on the screen;
6. The same key appears on the iPhone, press "Pair" and then press "Allow" for the popups:
7. Press "√" on the screen to confirm to connect;
8. Press "Use CarPlay" on the iPhone. The unit configures the connection then starts the application.

Tip: Press "💡" icon. Displays Apple CarPlay device list. This icon appears Only When Apple CarPlay is connected and two or more devices can be used as Apple CarPlay Source.

Wired & Wireless Android Operation

Wired connection

1. Connect an Android compatible device to this unit via USB.
2. Press the Android icon.
   The Android home screen appears.

Wireless connection

Before using Android wirelessly, turn on the Bluetooth/Wifi function on the Android device.

1. Press icon on the main menu;
2. Press "✓" to confirm to use wireless Android;
3. Press "icon to search phone device. The available devices appear on the list;
4. Find the desired device on the screen and press "Pair";
5. A pass key will be displayed on the screen;
6. The same key appears on the Android device, press "Pair" and then press "Allow" for the popups;
7. Press "√" on the screen to confirm to connect;
   The unit configures the connection then starts the application.
   Tip: Press "icon. Displays Android device list. This icon appears Only When Android is connected and two or more devices can be used as Android Source.

Apple CarPlay Operation

Apple CarPlay is a smart interface for iPhone, allowing you to voice-control (via Siri) music, navigation, phone and messaging apps - significantly reducing driver distraction.

Phone - Use Siri to make calls, return missed calls, listen to voicemail messages, and view the caller ID on the receiver's screen.

Messages - Ask Siri to send, read, and reply to text messages. This hands free operation minimizes distraction and allows you to keep hands on the wheel and eyes on the road.

Music - Access music by artist, song, playlist, and more through the receiver's touchscreen or via Siri. The receiver will mirror the iPhone screen with artist and track information.

Maps - Use Siri to request turn-by-turn directions – search by address or points of interest. Apple Maps will be mirrored on the screen, including traffic information and estimated time to destination.

Compatible Devices

Made for iPhone models:

iPhone15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11 Plus, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6S

Starting Apple CarPlay

Wireless Apple CarPlay Connection Description.

1. Enter the main UI and click BT Phone to enter the Bluetooth interface;
2. Click Refresh to search nearby Bluetooth, click Pair to match Bluetooth;
3. Open the iPhone WLAN to connect to the car, after the connection is successful, the Apple CarPlay icon in the device list will appear, and the Apple CarPlay connection is successful;
4. Enter the Apple CarPlay interface, click the functions of Phone/ Music/Map/Information/etc.

Note: For safety reasons, Apple CarPlay features are limited while driving and will vary with each Apple CarPlay-enabled app. Available functions are determined by each individual app provider. For more information, visit www.apple.com/ios/carplay.

Note: Certain iPhone functions may be illegal while driving in your location. Be sure to familiarize yourself with local and state laws regarding mobile devices. When in doubt, stop and park your vehicle before using any devices.

Apple CarPlay Operation

When the Apple CarPlay menu is displayed, the home button in the lower left corner work just like the home button on your iPhone.

Press and hold it to summon Siri and begin your voice commands.

At any time during Apple CarPlay operation, you can press this button momentarily to return to the main Apple CarPlay menu screen.

Press any Application button on the main Apple CarPlay menu to access that operation directly. The toolbar on the left side of the screen displays the time, signal strength and shortcuts to the most popular applications - Phone, Music and Navigation - so they can be accessed quickly and easily without returning to the main menu.

Controlling Apple CarPlay

The following basic controls will operate many standard Apple CarPlay features.

Touch - Briefly press the desired option.

Swipe - Briefly swipe in the desired direction.

Drag - Press, hold and drag to the desired location.

Exiting Apple CarPlay

Disconnecting your iPhone will automatically exit Apple CarPlay mode. To exit Apple CarPlay mode while your phone is still connected, press the Power/Volume knob momentarily, and the unit's main menu will be displayed.

Android Operation

Android brings the most useful apps to your phone screen or your compatible car display, in a format that makes it easy for you to keep your main focus on driving. You can control things like navigation and maps, calls and text messages, and music.

Google Assistant

With your Google Assistant on Android, you can keep your eyes on the road and your hands on the wheel while using your voice to help you with your day. Simply say, "Ok Google," or in compatible cars, long press the voice control button on your steering wheel.

Navigation

Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take a break and find a bite along the way.

Calls & Messages

Your Google Assistant lets you stay connected while you're driving. Your Assistant can help you call phone numbers from your contacts, chat with your favorite apps, read your messages aloud and text back, keeping your hands on the wheel.

Compatible Devices

Android requires the Android Auto app from Google Play installed on an Android smartphone running Android Lollipop 5.0 or higher.

Warning:

Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you must be aware of and obey any such restrictions. If in doubt as to a particular function, only perform it while the car is parked. No feature should be used unless it is safe to do so under the driving conditions you are experiencing.

Starting Android

Wireless Android Connection Description.

1. Enter the main UI and click BT Phone to enter the Bluetooth interface;
2. Click Refresh to search nearby Bluetooth, You'd better turn on your Phone's WLAN before you connect to Bluetooth, otherwise the connection will fail;
3. Click Pair to match Bluetooth, then there will be a notification to select settings and select your mobile Phone, and the Android connection is successful:
4. Enter the Android interface, click the functions of Phone/ Music/Map/Information/etc.

Note: When the device for Android is connected to this unit, the device is also connected via Bluetooth at the same time. If five devices are already paired, the message confirming whether to delete the registered device is displayed. If you want to delete the device, touch [Agree]. If you want to delete other device, touch [BT Settings] and delete the devices manually.

Note: If Android is turned on during a call on a cellular phone other than the Android compatible device, the Bluetooth connection will switch to the Android compatible device after the call.

Android Operation

Using Android

The Android home screen displays personalized information, like time to your destination, reminders, recent calls incoming messages, the song you're listening to, and Google Now cards.

When the Android menu is displayed, you can say "OK Google" or select the microphone in the upper right corner to talk to Google.

① Android Home Button
② Activate Google Assistant™
③ Recent Apps
④ Notification Button

Exiting Android

To exit Android, press the Exit button. Disconnecting your Android phone will automatically exit Android mode.

Change to Register Your Product

General
Problem Cause	Action
Unit will not turn on (no power)	Incorrect voltage Check connections for proper voltage (12V Adapter)
	Loose connecting wire Check if the power cord is loose or dropped
Difficulty in Adhesion to On-Dash Surface	Presence of Dust on the Silicon Cover or On-Dash	Ensure thorough dust removal before installation.

For Your Records

Please keep your original sales receipt and be prepared to provide this receipt in the event you require service, as your original receipt is considered the best proof of purchase and indicates the date you purchased your JENSEN product.

Dealer Name ____

Dealer Phone ____

Purchase Date ____

Register Your Product

Register your product online at www.jensenmobile.com.

Extend your warranty from 3 year to 5 years when you register online at www.jensenmobile.com.

Specifications

Monitor	Panel size: 7" TouchscreenResolution: 1024 (H) x 600 (V)
Phone Connectivity	Connection method: Wired / Wireless
Rear USB	Compatibility: High Speed USB 2.0USB Class: Mass storage class
General	Car Connectivity: Broadcast to FM Station or 3.5mm Aux OutputMounting Options: Suction Cup for Dash or WindshieldPower: 12V AdapterBluetooth Features: Internal and External MicrophonesBuilt-in Speaker: YesDesign and specifications subject to change without notice.
Cigar Adapter Spec :	Power Supply Voltage Range: DC12V ~ 16V(Negative Ground)5V / 2.1A Charging (USB Port Only)6Pin Din Plug to Unit

Limited Three Year\* Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Samsung America Inc warrants this product to the original purchaser to be free from defects in material and workmanship for a period of three year (or five years*) from the date of the original purchase.

Samsung America Inc agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered? This warranty is extended to the original retail purchaser for products purchased from an authorized JENSEN dealer and used in the U.S.A.

What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: software, installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product. Specific license conditions and copyright notices for the software can be found via www.jensenmobile.com.

Warranty Coverage

*Limited 3-year warranty. (Proof of purchase required) Extend your warranty from 3 year to 5 years when you register online at www.jensenmobile.com.

What to do?

1. Before you call for service, check the troubleshooting guide in your owner's manual. A slight adjustment of any custom controls may save you a service call.

2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.

3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.

4. For more information and for the location of the nearest authorized service center please contact us by one of the following methods:

- Call us toll-free at [phone] (Monday-Friday, 9:00 a.m. to 5:00 p.m. EST)

• E-mail us at [e-mail]

Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company's negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

Circular icon featuring the United States flag with stars (no text or symbols)

Customer Support

1-888-921-4088

(Monday-Friday, 9AM-5PM EST)

Visit https://www.jensenmobile.com

Designed and Engineered in USA

JENSEN®

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of NAMSUNG AMERICA INC.