WC34DX9019 - Monitor WESTINGHOUSE - Free user manual and instructions

Product Type	Monitor
Brand	Westinghouse
Model	WC34DX9019
Screen Size	34 inches (diagonal)
Resolution	3440 x 1440 (Ultra-Wide QHD)
Aspect Ratio	21:9
Panel Type	VA
Refresh Rate	75 Hz
Response Time	4 ms (GTG)
Brightness	300 cd/m²
Contrast Ratio	3000:1
Viewing Angles	178° horizontal / 178° vertical
Connectivity	HDMI 2.0, DisplayPort 1.2, USB-C (with 65W PD)
VESA Mount	100 x 100 mm
Weight (with stand)	8.2 kg
Dimensions (with stand)	815 x 460 x 200 mm
Power Consumption	50 W (typical)
Features	Flicker-free, Low Blue Light, Picture-in-Picture
Accessories	Power cable, HDMI cable, Quick start guide
Cleaning	Use a soft, dry cloth. Do not use harsh chemicals.

Frequently Asked Questions - WC34DX9019 WESTINGHOUSE

What is the recommended resolution for the Westinghouse WC34DX9019 monitor?

The native resolution is 3440 x 1440 (Ultra-Wide QHD) at 75 Hz. For best clarity, set your device to output this resolution.

How do I connect my laptop to the monitor via USB-C?

Use a USB-C cable that supports video and power delivery. Connect one end to your laptop and the other to the monitor's USB-C port. The monitor can provide up to 65W charging.

Can I mount the monitor on a VESA arm?

Yes, the monitor supports a 100x100 mm VESA mount. Use M4 screws of appropriate length (usually 10 mm) to attach the bracket.

Why is there no display after turning on the monitor?

Check that the power cable is securely connected and the monitor is powered on. Ensure the correct input source is selected using the menu button. Verify the connected device is outputting a supported resolution.

How do I adjust the on-screen display (OSD) settings?

Press any of the control buttons on the bottom bezel to open the OSD menu. Use the buttons to navigate and adjust brightness, contrast, input source, and other settings.

What does the ‘Low Blue Light’ feature do?

It reduces the amount of blue light emitted by the screen, which can help reduce eye strain during long viewing sessions. You can enable it in the OSD menu under Picture settings.

How do I clean the monitor screen?

Turn off the monitor and unplug it. Use a soft, lint-free microfiber cloth slightly dampened with water (or a dedicated screen cleaner) to gently wipe the screen. Do not spray liquid directly on the screen.

Is the monitor compatible with gaming consoles?

Yes, it can work with consoles via HDMI. Note that the maximum refresh rate is 75 Hz, and the resolution supported depends on the console (e.g., 1080p or 1440p). Enable game mode in OSD for reduced input lag.

What warranty does Westinghouse provide for this monitor?

Typically, Westinghouse offers a 1-year limited warranty on parts and labor. Check the warranty card included in the box or visit their website for specific terms.

How do I reset the monitor to factory settings?

Open the OSD menu, navigate to the ‘Setup’ or ‘Other’ section, and select ‘Factory Reset’ or ‘Reset All’. Confirm the action. The monitor will restore default settings.

USER MANUAL WC34DX9019 WESTINGHOUSE

Important Safety Instructions

WARNING

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Always turn the unit off and unplug the power cord when cleaning the unit. Clean only with a soft-drycloth.
7. Do not block any ventilation openings.
8. Do not install near any heat sources such as radiators, heaters, stoves, or other apparatus (including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at the point where they exit from the apparatus.
10. Only use attachments/accessories specified within this manual.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Do not attempt to repair this appliance yourself. Do not attempt to open or dismantle this product. Doing so may result in electric shock or physical injury.
13. The External Power Supply is a Class I (EarthedDevice). Please ensure you connect the mains plug to an earth mains outlet. If unsure, please seek advice from your local qualified electrician.
14. Please ensure the appliance, remote, accessories or batteries are not placed in a position where they are exposed to heat sources, direct sunlight or any other hazard.
    15.PIs only use the external power adaptor provided by the manufacturer.
15. To prevent injury, this apparatus must be securely attached to the supporting surface in accordance with the installation instructions.

IMPORTANT INFORMATION

Please ensure that this appliance is positioned in a sufficiently stable location, Failure to take the appropriate safety measures may result in injuries, particularly to children, damage to property or to the appliance.

• Only use cabinets or stands that are suitable for the specifications of this appliance. A stand has been provided with this appliance however, if you choose to use alternative methods, this is at your own risk. The manufacturer or supplier only recommends to use the stand provided.
• Only using furniture that can safely support the television. Do not place the appliance on any unstable surface, stand or in a position that may create hazard for the appliance, the user or any surroundings.
• Do not place the television on tall furniture or wall brackets unless an appropriate anchoring or securing method has been used.
• Do not place the television on cloth or other unstable materials.
• Educate children about the dangers of climbing on furniture to reach the television or its controls. It is recommended to always supervise children at all times when they are around electrical or electronic appliances.

Seek advice from an appropriate expert when attempting to mount this appliance on a wall.

Important Safety Instructions

WARNINGS:

• This appliance is intended for household use only, and not for commercial or industrial use.
• Only connect the power plug to a suitable AC 100\~240V 50Hz/60Hz earthed mains socket.
• The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
• Install the unit at an adequate distance from the wall to allow sufficient ventilation. Any ventilation holes should not be impeded with items, such as newspaper, fabric, curtains etc. Do not place the unit in a poorly ventilated enclosure, such as an enclosed cabinet.
• To reduce the risk of fire or electric shock, do not expose the apparatus to rain or moisture.
• Do not place the unit on an unstable surface, such as a wobbly stand or sloped table, or on any surface whose area is smaller than the bottom area of the unit. Always place the unit on a flat stable surface.
• Do not place on top of any other appliance.
• Do not place a burning candle or similar on top of the unit.
• Do not place the unit near any heat source such as a fireplace or space heater.
• Keep the unit clean and never store it next to a heat source or in dirty, humid or wet places.
  Keep it out of direct sunlight.
• Do not insert any any objects or liquids, into the ventilation openings or terminals.
• Press the buttons gently. Pressing them too hard can damage the unit.
• When moving the unit, be sure to turn the unit off and unplug the power cord from the wall outlet.
• If you notice any unusual odors or smoke around the unit, immediately disconnect the unit from the outlet and contact the help line shown on the front of this manual.

Image Persistence

This product is not designed to have a fixed image patterns on the screen for extended periods of time.

This "bolt of lighting" indicates uninsulated material within your unit may cause an electrical shock. For the safety of everyone in your household, please do not remove product covering.

The “exclamation point” calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems.

WARNING: To reduce the risk of fire or electric shock, this apparatus should not be exposed to rain or moisture and objects filled with liquids, such as vases, should not be placed on this apparatus.

I. Safety Prevention Measures

Please always place this device on a stable surface; otherwise, it ma y fal l and b e damaged.	The altitude and the tropical environment the adapter fits depend on which adapter is used for the device. The rating plate on the back of the device with the above warning sign indicates that this product is applicable for the safe use of the region with altitude of 2,000m and below.	Do not hold the plug with wet hand; otherwise, electric sho ck ma y occ ur. Make sure the plug has a g ood t ouc h because poor touch may cause fire.	Do not use a broken power plug nor keep a power cord near heat source; otherwise, el e ct ric sho ck or fire may occur.
When cleaning the device, be sure to remove the power plu g, us e a pie ce of soft cloth rather than industrial chemical to clean the device, be sure not to let water enter the device.	Do not disassemble this device without permission. In case of failure, be sure to contact a professional servicing person to fix it. The unauthorized disassembly of this device may result in electric shock or fire.	In case of rare smell or noise out of this device, be sure to immediately cut off the power supply and ask a professional servicing person to fix the problem.	Whe n thi s dev ice is idle for long time, be sure to power it off; otherwise, electric sho ck or fire m ay occur.

Note:

The device with AC switch may use such AC switch as cut-off component.

The device without AC switch may use power plug or coupler as cut-off component.

In case of the normal use of the equipment, make sure the cut-off component can be accessed easily.

HIGH-DEFINITION MULTIMEDIA INTERFACE

This product incorporates HDMI technology.

HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

II. Installation Instructions

1.Accessories

(The above pictures are for illustration only and the physical accessories shall govern.)

2. Angle Adjustment

2.1 The screen can be adjusted by inclining forward and backward; however, the specific adjustment depends on the specific model of the device. Generally, it may be inclined 5 ± 2° forward and 15 ± 2° backward.

2.2 When adjusting the angle of the monitor, be sure not to touch or press the area of the screen.

(The above pictures are for illustration only and the physical accessories shall govern.)

III. Connect the Monitor to PC

1

2

3

4

5

6

Before connecting the LCD monitor to the PC, please power down the PC and the monitor.

Power adapter
* Warning: Always use the power cord of standard configuration.

1 HDMI Port

Connect the HDMI cable into the HDMI IN port into the back of the monitor (this needs the support of the monitor).

② DP Port

Connect the DP cable into the DP IN port of the monitor (this needs the support of the monitor).

③ USB OUT Port

Connect the USB cable into the USB OUTport in the back of the monitor (this needs the support of the monitor).

4 USB IN Port

Connect the USB cable into the USB IN port in the back of the monitor (this needs the support of the monitor).

5 Audio Interface

Connect the AUDIO cable to the AUDIO IN port in the back of the display (this needs the support of the monitor).

6 Power Plug

Connect the power cord of the monitor into the POWER port in the back of the monitor.

(The above pictures are for illustration only and the physical accessories shall govern.)

IV. User Setup

1. Schematic Diagram of Keys

1. Description of Keys' Functions

1.	京	Projection light; Press this key to turn on/off。
2.	M	Open the menu;select the function。。
3.	<	When menu is opened, as left or down selection key,progress bar value will decreases;When menu is closed,enter the preset mode.
4.	>	When menu is opened, as right or up selection key, theprogress bar value will increases. When the menu is closed,switch the game front sight
5.	E	When menu is opened, returning to the previous menu orpressing this key will exit the entire menu; when menu is closed,switch the signal source.
6.	◎	Long bright: normal boot state; flicker: power saving standby state.
7.	LEDindicatorlight	Power switch: Powers on/off the monitor.

Note: The physical keys of the specific model shall govern.

V. Operation Menu (OSD) Function Descriptions

First level menu item	Second level menu item	Third level menu item	Instructions
Game Mode	FreeSync	ON	Open FreeSync
		OFF	Close FreeSync
	Dark Field Brightening	ON	Enhancing brightness in dark.
		OFF	Turn off brightness in dark.
	OD Acceleration	General	OD general
		Extreme	OD high
		OFF	Close OD
	Color Gain	Level 1/Level 2	Switching first or second color enhancement
		OFF	Close color enhancement
	HDR tech	ON	OpenHDR mode
		OFF	Close HDR mode
	Blur Free (this needs thesupport of the monitor)	ON	Open dynamic acceleration
		OFF	Close dynamic acceleration
Game Assistant	Crosshair		Switch the game front sight
	Timer	30/40/50/60/90min	Open game timing
		OFF	Close game timing
	PIP/PBP(this needs thesupport of the monitor)	PIP/PBP	PIP
			PBP
			OFF
		Main Source	HDMI 1
			HDMI 2
			DP
		Sub Source	HDMI 1
			HDMI 2
			DP
		PIP Position	Left Top/Left Bottom/Right Top/Right Bottom
		Swap	Switching Main Window and Subwindow
Preset Mode	Standard		Normal usage mode
	Movie		Watch movie mode
	Eye Care	Level 1/Level 2/Level 3	Open intensity of eye protector to filter blue light
		OFF	Close intensity of eye protector to filter blue light
	FPS	Level 1/Level 2/Level 3	Openning FPS Game Mode
	RTS	Level 1/Level 2/Level 3	Openning PTS Game Mode
Color	Warm		Set to warm color temperature.
	Cold		Set to clod color temperature.
	DCI-P3		Set to DCI-P3.
	User-defined		Adjusting red color temperature
			Adjusting green color temperature
			Adjusting blue color temperature
Display	Brightness		Adjusting brightness
	Contrast		Adjusting Contrast
	Gamma	Gamma 1	Adjust tone brightness, gray 1
		Gamma 2	Adjust tone brightness, gray 2
	Aspect Ratio	Auto	Automatically adjusting image proportion
		16:9/21:9	Adjust the image to wide mode (need support)
		4:3	Adjusting image to 4:3
	Ambient Lighting	Static-Red/Static-Blue	Switching Ambient Light Red ( Static ) , Blue ( Static )
		Breathing/Colored /Marquee Lighting	Switching Ambient Lamp dynamic Mode
		OFF	Turn off the atmosphere lamp.
		HDMI 1	HDMI 1.4 (Digital) Signal Input
		HDMI 2Signal	South HDMI 2.0 (Digital) Signal Input
		DP	DisplayPort (Digital) Signal Input
Others	Language	简体中文、繁體中文、English、Française、Русский、日本語、Português、Deutsch、Italiano、Español、한국어、Tiếng Việt
	Timed Shutdown	Enable	Automatically shut down after saving power for 1 minute
		Disable	Close timing shutdown
	Reset	Yes	Reset to factory default
		No	Cancel resetting
	Sound	50	Adjusting the sound size (only with audio)
	Dynamic Contrast Ratio	ON	Turn on dynamic contrast
		OFF	Turn off dynamic contrast
	Info (Software Version Info)

Note: The functions may be adjusted due to specific model or the upgrade of software version. The physical model shall govern.

VI. Product Specifications

Diagonal dimensions	Picture aspect ratio	Picture dimensions (mm)	Dot distance (mm)	Optimal resolution
68.6cm (27"FHD)	16:9	597.888x336.312	0.3114x0.3114	1920*1080
68.47cm (27"QHD)	16:9	596.736x335.664	0.2331x0.2331	2560*1440
80.0cm (31.5"FHD)	16:9	698.4x392.85	0.3637x0.3637	1920*1080
80.0cm (31.5"QHD)	16:9	697.344x392.256	0.0908x0.2724	2560*1440
86.36cm (34"QHD)	21:9	797.22x333.72	0.23175x0.23175	3440*1440
Ambient temperature	Storage temperature		-20°C to 60°C
	Working temperature		0°C to 40°C
Humidity	RH for operation		20% to 80%

Remark: When the resolution are 2560*1440@60Hz/3440*1440@60Hz/1920*1080@144Hz/2560*1440@144Hz/3840*2160@30Hz connection via DVI port, pls choose 24+1 pin double - channel DVI cables.

Note: The actual application of the above parameters shall be subject to the specific model.

VII. Table of Product Preset Modes

In HDMI 1.4/2.0 connection mode

Preset resolution/Refresh rate
27"FHD (HDMI 1.4)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/75/120Hz)	1440x900 (60/120Hz)	1680X1050 (60/120Hz)	1920x1080 (60/120/144Hz)
27"FHD (HDMI 2.0)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/75/120Hz)	1680X1050 (60/120Hz)	1920x1080 (60/120/165Hz)
31.5"FHD (HDMI 1.4/2.0)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/75/120Hz	1440x900 (60/120Hz)	1680X1050 (60/120Hz)	1920x1080 (60/120/144Hz)
27"/31.5"QHD (HDMI 1.4)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/75-120Hz)	1440x900 (60/120Hz)	1680X1050 (60/120Hz)	1920x1080 (60/120/144Hz)	2560x1440 (60Hz)
27"/31.5"QHD (HDMI 2.0)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/75-120Hz)	1680X1050 (60/120Hz)	1920x1080 (60/144Hz)	2560x1440 (60/120/144Hz)
34"QHD (HDMI 1.4)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/100Hz)	1680X1050 (60/100Hz)	1920x1080 (60/100Hz)	2560x1440 (60Hz)	3440x1440 (60Hz)
34"QHD (HDMI 2.0)	720x400 (70Hz)	640X480 (60/72/75Hz)	800x600 (56/60/72/75Hz)	1024x768 (60/70/75Hz)	1280x1024 (60/100Hz)	1680x1050 (60/100Hz)	1920x1080 (60/100Hz)	2560x1440 (60/100Hz)	3440x1440 (60/100Hz)

In DP connection mode

Preset resolution/Refresh rate
27"FHD	720x400(70Hz)	640X480(60/72/75Hz)	800x600(56/60/72/75Hz)	1024x768(60/70/75Hz)	1280x1024(60/75/120Hz)	1440x900(60/120Hz)	1680X1050(60/120Hz)	1920x1080(60/120/165Hz)
31.5"FHD	720x400(70Hz)	640X480(60/72/75Hz)	800x600(56/60/72/75Hz)	1024x768(60/70/75Hz)	1280x1024(60/75/120Hz)	1440 × 900 (60/120Hz)	1680X1050(60/120Hz)	1920x1080(60/144/180/200Hz max input)
27"QHD31.5"QHD	720x400(70Hz)	640X480(60/72/75Hz)	800x600(56/60/72/75Hz)	1024x768(60/70/75Hz)	1280x1024(60/75Hz)	1440x900(60Hz)	1680X1050(60Hz)	1920x1080(60/120/144Hz)	2560x1440(60/120/144Hz)
34"QHD	720x400(70Hz)	640X480(60/72/75Hz)	800x600(56/60/72/75Hz)	1024x768(60/70/75Hz)	1280x1024(60/75Hz)	144Ox900(60Hz)	1680X1050(60Hz)	1920x1080(60/100Hz)	2560x1440(60/100Hz)	3440x1440(60/100Hz)

Note: The actual application of the above parameters shall be subject to the specific model.

VIII. FAQ

Problems	Solution
Power indicator is not on	Whether to turn on or connect to the power supply
Unable to use Plug and Play	Whether PC Matches with Plug and Play, whether Display Card Matches with Plug and Play.
Dim image	Adjusting brightness and contrast
Image pulsation or ripple	There may be electrons around it.
Power indicator (flickering), but no image	*Whether the computer is turned on *whether the computer graphics card is inserted appropriatel *whether the signal line of the display has been correctly connected with the computer.*Check the plug of the signal line of the display and make sure that the pins are not bent.*Observe the indicator light by pressing the Caps Lock key to confirm whether the computer is operating.
Lack of color (red, green, blue)	*Check the plug of the signal line of the display and make sure that the pins are not bent.
Color aberration (white does not look white)	Adjusting RGB color or reselect color temperature
Tip: FreeSync's display frequency conversion technology developed for AMD has special requirements for graphics cards and displays. Make sure that the model of graphics cards is supported.If in a complex display application environment (e.g. multi-screen, frequent FreeSync switches, frequent switching of various resolutions and refresh rates)If there is an exception, please restart the PC or turn off FreeSync function to eliminate the exception, or contact the after-sales personnel to solve it.Using qualified FreeSync standard PC hardware and graphics card driver can make the experience better!
The lamp effect is a decorative article. If you need to standby and save electricity, you can turn it off. (Note: Standby power consumption is based on the shutdown effect)
HDR need to be supported under Win10 system or HDR chip source.

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