STR-TLW7W - Washing machine Stirling - Free user manual and instructions

Product Type	Front-Load Washing Machine
Brand	Stirling
Model	STR-TLW7W
Capacity (Wash)	7 kg
Maximum Spin Speed	1200 rpm
Energy Efficiency Class	A+++
Height	85 cm
Width	59.5 cm
Depth	54 cm
Net Weight	72 kg
Power Supply	220-240 V / 50 Hz, 10 A
Water Connection	Cold water only, Max 1 MPa
Number of Programs	15 (Cotton, Synthetics, Delicates, Quick 30, Eco, Wool, Hand Wash, Rinse & Spin, Drum Clean, etc.)
Display	LED Digital (Time, Delay, Temperature, Spin Speed)
Delay Start	Yes, up to 24 hours
Child Lock	Yes
Drum Material	Stainless Steel
Noise Level (Wash/Spin)	56 dB / 76 dB
Annual Energy Consumption	180 kWh/year
Annual Water Consumption	10 000 L/year
Features	AquaStop, Foam Control, Unbalance Detection, End of Cycle Buzzer
Spare Parts Availability	7 years minimum (EU regulations)
Reparability Index	8.2 / 10

Frequently Asked Questions - STR-TLW7W Stirling

How do I clean the drum of my Stirling STR-TLW7W?

Run a Drum Clean cycle (or a 90°C cotton cycle) with a washing machine cleaner or a cup of white vinegar. This removes limescale and mold. Leave the door open after use.

Why is my washer not spinning?

Possible causes: unbalanced load, drain pump clogged, or the lid not closed. Redistribute the laundry, clean the pump filter, and ensure the door is fully shut.

How do I install the washing machine?

Remove transport bolts, level the machine using adjustable feet, connect water hose to cold tap, and attach drain hose to a waste pipe. Ensure electrical connection is 220-240V with a grounded outlet.

What does the error code E10 mean?

E10 indicates a water filling problem. Check if the water tap is open, the hose is kinked, or the inlet filter is blocked. Clean the filter and straighten the hose.

Can I use liquid detergent instead of powder?

Yes, but use the detergent drawer compartment labeled for liquid (usually an insert). Avoid overfilling to prevent leaks. For pre-wash, use powder.

How do I reset the machine?

Turn the dial to Off, unplug for 10 minutes, then plug back in and select a new program. This resets the electronics.

What is the maximum load for a quick wash?

For the Quick 30 program, do not exceed 2 kg of lightly soiled laundry. Overloading reduces cleaning performance.

How often should I clean the pump filter?

Every 3 months or if you notice draining issues. Open the filter cover, drain residual water, and remove lint or coins.

Can I wash delicate items like silk?

Yes, use the Delicates/Hand Wash program (30°C max, low spin). Place items in a mesh bag to protect them.

What spare parts are available for this model?

Common spares include drain pump, door seal, inlet valve, and control board. Contact Stirling support or a certified technician for replacements.

USER MANUAL STR-TLW7W Stirling

7 kg Top Load Washing Machine

Model Number STR-TLW7W

INSTRUCTION MANUAL

Welcome

Congratulations on choosing to buy a STIRLING ^® product.

All products brought to you by STIRLING ^® are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will enjoy using your purchase for many years to come.

Contents

02 Welcome
04 Warranty Details
05 General Safety Instructions
09 Unpacking
10 Product Overview
12 Installation
16 Getting Started
18 Instructions
21 FAQs and Troubleshooting
23 Other Useful Information
27 Repair and Refurbished Goods or Parts Notice

STIRLING®

7 kg Top Load Washing Machine

Warranty Details

REGISTER YOUR PURCHASE AT www.aldi.com.au/en/about-aldi/product-registration/ TO KEEP UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION

The product is guaranteed to be free from defects in workmanship and parts for a period of 36 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

3

YEAR IN HOME WARRANTY

General Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Keep the manual in a safe place for future reference, along with any warranty information and your purchase receipt. If applicable, pass these instructions on to the next owner of the appliance.

Always follow basic safety precautions and accident prevention measures when using an electrical appliance, including the following:

Pay particular attention to safety advice following the words WARNING and

CAUTION. These words are used to alert you to a potential hazard that can seriously injure you and others. The instructions will tell you how to reduce the chance of injury and let you know what can happen if the instructions are not followed.

WARNING means that failure to read this safety statement may result in extensive product damage or serious personal injury.

CAUTION means that failure to read this safety statement may result in minor or moderate personal injury, property or equipment damage.

Electrical safety and cord handling

• Voltage: Before connecting and turning on the appliance, ensure the electrical voltage and circuit frequency correspond to those indicated on the rating label.
• Power supply system: Make sure the power supply system (current, power voltage and cabling) at your home can meet the normal loading requirements of electrical appliances.
• WARNING! Only connect the washing machine to a grounded (earthed) electrical outlet. Do not overload the wall outlet, as overloading can result in fire or electric shock. Insert the power plug securely. Do not use the washer when the plug and/or socket are loose.
• WARNING: All electrical work must be undertaken by licenced and qualified persons only in accordance with all applicable local and national electrical codes.
• Power cord: Do not kink or damage the power cord, and position it out of the way so no one steps on or places anything on the cord or against it. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
• Protect from moisture: To avoid electric shock, fire and malfunction, do not install this machine in a damp place. Do not pull out or insert the plug with wet hands or bare feet. Do not expose the appliance, cord or plug to rain, moisture or other liquid.
• WARNING! Do not use the machine if the cord or plug is damaged to avoid an electric shock, short circuit or fire. If the cord is damaged, it must be replaced by the manufacturer's service agent or a properly qualified person in order to avoid a hazard.
• Winding the cord: If winding the power cord, avoid tight bends as this could damage the cord.

General Safety Instructions (Cont.)

• CAUTION! Do not connect the appliance to the power supply using a power adaptor or extension cord. Use of an extension cord does not guarantee the required safety.
• After use: Always unplug the appliance and turn off the water after use. Wait until the tub has stopped spinning before opening the lid and removing your wash load.
• Disconnect: Unplug the washing machine from the power supply before cleaning, servicing, maintenance or moving the appliance. Pull by the plug, not by the cord.
• No timer: The appliance is not intended to be operated by means of an external timer or separate remote control system.
• RCD: Unless your home is already fitted with a residual current device (safety switch), we recommend installing an RCD with a rated residual operating current not exceeding 30 mA to provide additional safety protection when using electrical appliances. See your electrician for professional advice.

Usage conditions and restrictions

• Domestic use only: This appliance is intended for indoor household use only. It is NOT suitable for commercial, industrial or trade use.
• Intended purpose: This washing machine is designed for washing domestic quantities of textiles suitable for machine-washing. Do not use the machine for anything other than its intended purpose, and only use it as described in this manual.
  • No outdoor use: Do not operate the appliance outdoors.
• Usage restriction: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children: Supervise children to ensure they do not play with the appliance. Close supervision is necessary when any appliance is used by or near children. Do not allow children (or anyone else) to climb up and sit on top of the washing machine or peer into the rotating spin tub.
• Handling: Handle the washing machine with care. Do not place or store flammable items or heavy objects on top of the machine. Do not sit on the top cover.
  • Before loading the washing machine, make sure that:

– no young child or pet has climbed into the tub
– the water inlet hoses are properly connected and the taps are turned on
- all pockets of clothing to be washed are empty. Hard, sharp objects such as coins, safety pins, paper clips, bra wires, nails, screws or stones can cause extensive damage to the appliance and block the pump. Any damage or malfunction resulting from foreign objects is not covered by your warranty and may lead to expensive repairs.

- Do NOT wash the following items in the washing machine:

– rain jackets, raincoats, fishing coats and similar waterproof clothes or covers
- carpets or floor rugs

General Safety Instructions (Cont.)

• underwire bras (damage to the appliance can result if metal reinforcements come loose during the washing cycle)
• clothes that have any residues of flammable materials, as this may result in fire or explosion. For example, articles that have been cleaned in, washed in, soaked in, or dabbed with industrial chemicals, or combustible or explosive substances (such as wax, oil, paint, petrol, alcohol, degreasers, dry-cleaning solvents, kerosene, etc.). Items containing such substances must be washed by hand or rinsed thoroughly before they may be machine-washed.

- Flammable, explosive or toxic substances must not be used as washing detergents or for cleaning the machine.

- Capacity: Do not overload the washer; its maximum capacity is 7 kg (dry wash load).

- Water intake / drainage: Never refill the water by hand during washing. The intake water temperature should not exceed 50°C. Be careful to avoid scalding when the machine drains hot washing water.

Installation

• WARNING! This appliance is heavy. Transport with care! A team lift or mechanical aid is required when moving the machine. Do not hold the washing machine by the door or any other protruding part while lifting or transporting it.
• Location: The area where the washing machine is to be placed should have a floor drain flush with or slightly lower than the floor on which washing machine is placed. This is to prevent any potential damage should a water leak occur.
  • Freestanding use only: This appliance is not to be built in.

• Do NOT install the appliance:

• outdoors or in a damp or wet environment (such as a bathroom)
  – in areas where caustic or explosive gases are present

• near open flames or heat sources.

• Installation surface: This washing machine must be installed on a flat, even and stable ground to avoid overturning during use or maintenance. Do not place it on a sloping, uneven surface. Do not place it on an unstable stand or floor. Do not place it on carpet. If the machine must be positioned on carpet, place a plastic mat underneath the machine and make sure any ventilation openings in the base are not obstructed.

• Clearances: The washing machine must be placed with a minimum clearance of 5 cm from any wall. There must also be at least 20 cm clear space between the appliance and any external heat sources, such as appliances containing heating elements.
• Installation: Make sure that all water and electrical connections are made by qualified persons only, observing all local safety regulations and following the instructions in this manual (refer to “Installation”, pages 12–15). Do not use until fully installed.

General Safety Instructions (Cont.)

• Water connection: Connect the washing machine to the water mains using new hose sets. Do not reuse old hose sets. The required water pressure is 0.03 MPa (min.) to 0.85 MPa (max.).
• Ventilation openings: Do not cover any air inlet or exhaust openings.
• Electrical connection: During installation, the power cord must not be excessively or dangerously bent or flattened. The plug must be accessible after installation.
• Misuse: Improper installation or faulty use may result in the risk of fire, electric shock and/or injury. We accept no liability for any eventual damages or injury caused by improper use or installation, or noncompliance with the instructions.

Cleaning and maintenance

• Disconnect: Before cleaning or carrying out maintenance, always unplug the appliance from the power supply.
• CAUTION! After each wash, check and clean the lint filter inside the tub. Regularly clean the power plug to remove dust and dirt and avoid contact failure. Cleaning and user maintenance shall not be carried out by children without supervision. Do not spray the machine with water.
• CAUTION! Cleaning the inside of your washing machine regularly is particularly important if you frequently use a cold wash cycle, especially if you also use a fabric softener. Liquid detergents can cause detergent scum to build up around the outside of the tub, which cold water will not remove and which can cause bacteria, unpleasant odours, and eventually soiling of your wash load.
• Do not open the housing: Except for the filter that requires regular cleaning, the washing machine has no user-serviceable parts contained within. Do not attempt to repair, dismantle or modify it. Do not insert any objects into the appliance.
• Service: Only have the appliance serviced by authorised service personnel. Service or repairs carried out by inexperienced or unqualified persons may cause injury and/or make more serious repairs to the appliance necessary.

Unpacking

Unpacking

• This product has been packaged to protect it against transportation damage. Keep the original packaging carton in a safe place. It will help prevent any damage if the product needs to be transported in the future. In the event that it is to be disposed of, please recycle it and all other packaging materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children, so ensure all packaging materials are out of their reach and disposed of safely.
• Unwind the power cord to its full length and inspect it for damage. Do not use the appliance if the appliance or its cord has been damaged or is not working properly. In case of damage, contact our after sales support centre for advice on examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating principles of the washing machine. Pay particular attention to the safety instructions on the previous pages.

Installing the bottom cover

Before you can use the machine you have to install the bottom cover, which during transport is placed between the top of the washing machine box and the foam. Take it out when unpacking the appliance.

WARNING! Make sure the power cord is unplugged from the mains supply during installation.

• Place some padding (such as a soft mat, blanket or thick towel) on the floor and gently lay the washing machine on the padding, back side down. Take care not to dent the housing.
• Insert the bottom cover along the mounting slots on the base until it is seated (Fig. 1).
• Fasten the base cover to the base with the supplied screws (in the accessories bag).
• Carefully set the washer upright and let it rest.

Product Overview

Scope of delivery

Front view (Fig. 2)

Parts list

1 Lid with viewing window
2 Control panel
3 Housing
4 Water inlet connections
5 Adjustable foot (1)

NOTE: Due to continued product improvement, images and illustrations in this manual may vary slightly from the product purchased. All images in this manual are for reference purposes only. Parts are not necessarily pictured to scale.

Product Overview (Cont.)

Interior view (Fig. 3)

Rear view (Fig. 4)

* Please see the NOTE on page 13.

6 Lint filter
7 Detergent drawer
8 Wash/spin tub
9 Slot for bleaching agent
10 Pulsator
11 Power cord and plug
12 Back lid board
13 Base
14 Drain hose connection
15 Pump strainer

Accessories (not shown)

1 Cold water supply hose *
1 Hot water supply hose *
1 Drain hose with support (elbow)
1 Bottom cover and 2 screws

Documentation (not shown)

Instruction manual

Quick start guide

Warranty certificate

Installation

Levelling the washer

• Install the washer on a stable and level surface, in a dry location, out of sunlight.
- Open the lid and look inside the tub. It should be level in the centre of the housing. Use a spirit level to check and ensure the machine is installed level.
- If levelling is necessary, you can raise or lower the adjustable foot at the front right side of the machine (Fig. 5). The maximum permissible inclination of the supporting surface is 2° .

CAUTION: Installing the washer on a carpeted floor may cause vibration issues. If you must install it on carpet, make sure not to block any ventilation openings on the bottom of the washer.

Working environment

We recommend installing the washing machine in an environment where temperatures do not fall below 0° C or rise above 40° C. Too low or high ambient temperatures may cause the unit to malfunction. If the washing machine is stored in an environment below 0° C, it must be left at room temperature for about 4 hours before it can be used to prevent any frost causing damage to the machine.

Installation (Cont.)

Connecting the water inlet hoses

The water inlet hoses are supplied separately (in bags inside the washing tub) and need to be installed to your hot and cold water taps following the instructions below.

• Check and ensure that the sealing gaskets are firmly in place in the joints of the water tap ends (Fig. 6).
• Attach the straight ends of the hoses to your water taps. Make sure to attach the hot water supply hose (with red markings) to the hot water tap and the cold water supply hose (with blue markings) to the cold water tap.

Fig. 6

Fig. 7

• Tighten the coupling nuts securely by hand (Fig. 7).
• Before connecting the curved end of the hoses to the corresponding inlet valves of the washer, check and ensure that the sealing gaskets are firmly in place.
• Connect the inlet valve nuts of the hoses to the water inlet connections at the top of the washing machine (Fig. 8). Tighten the nut securely by hand, turning it clockwise while holding the hose. (To detach the water supply hose, turn the nut anticlockwise after turning the tap off.)
• Turn on the taps and check for leaks. Tighten the nuts firmly if there is any leakage. If your water pressure is strong, close the water tap completely, then open it slightly.

Fig. 8

Sealing gasket Inlet valve joint

NOTE

The two water supply hoses supplied with this washer (labelled for HOT water) are suitable for connection to both the HOT and COLD water tap.

IMPORTANT!

• Both the hot water and cold water hoses should be connected to your taps. If you can only connect to cold water, you must use the valve cover (supplied on the hot water inlet) to close the inlet valve at the top of the washer to prevent water leakage (Fig. 9).
  • Make sure your hot water from the tap is no hotter than 50° C.

Installation (Cont.)

CAUTION!

• When tightening the nut, take care not to damage the water inlet valve joint. Apply force evenly and do not twist the water inlet valve.
• Use only the new (supplied) hoses with your new appliance. Do not use a hose from an existing machine, or one that has been used previously.
• In the event that the hoses are too short for your set-up, please seek advice from your local washing machine store to purchase a longer hose.

Installing the drain hose

The drain hose is supplied separately (in a bag inside the washing tub) and needs to be installed following the instructions below.

- Pinching the two bands of the clamp on the drain hose, connect it to the drain hose connection at the back of the washer (Fig. 10). Make sure the clamping ring is firmly in place to ensure a secure connection (Fig. 11).

Fig. 10 Fig. 11

The drain hose can be installed into a drain spout or into a sink/tub.

• If installing the drain hose into a drain spout, the height of the drain hose must not exceed 6 cm from the bottom of the machine (Fig. 12).
• If installing the drain hose into a sink or tub, the height of the drain hose (A) must not exceed 90 cm from the bottom of the machine (Fig. 13).

Fig. 12

Fig. 13

Installation (Cont.)

Electrical connection

WARNING! This appliance must be earthed.

In the event of a malfunction or breakdown, earthing will reduce the risk of an electric shock by providing a path of least resistance for the electric current.

This appliance is equipped with a cord having an equipment-earthing conductor and an earthing plug. The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all local standards and requirements.

Do not modify the plug under any circumstances. If the plug does not fit your outlet, consult a licensed electrician and have the outlet changed.

Power supply system

• Make sure the power supply system (current, power voltage and wire) at your home can meet the normal loading requirements of electrical appliances. The electrical voltage and circuit frequency are listed on the appliance rating label.
• WARNING! Only connect the washing machine to a single, grounded (earthed) electrical outlet. Do not overload the outlet, as overloading can result in fire or electric shock. Insert the power plug securely. Do not use a power adaptor or extension cord.

Electrical installation advice

• To avoid electric shock, fire and malfunction, do not install this machine in a damp place. Do not pull out or insert the plug with wet hands or bare feet. Do not expose the appliance, cord or plug to rain, moisture or other liquid.
• Do not kink or damage the power cord, and position it out of the way so no one steps on or places anything on the cord or against it.
• Ensure the washer is unplugged from the power supply before installation. The plug must be accessible after installation.
• CAUTION! Do not use a power adaptor or extension cord.
• Unless your home is already fitted with a residual current device (safety switch), we recommend installing an RCD with a rated residual operating current not exceeding 30 mA to provide additional safety protection when using electrical appliances. See your electrician for professional advice.
• All electrical connections must be made by qualified personnel, and all instructions in this manual as well as local safety regulations must be observed.

Getting Started

Control panel operation (Fig. 14)

1 POWER

Press this button to turn on the power to the machine, or to set it to standby.

After powering on, if you do not press the START button within 5 minutes, the machine will automatically power off.

2 PROGRAM

Press this button to select the required washing program from the available options: Fuzzy, Bulky, Gentle, Quick, Eco, Spin. The respective indicator light will illuminate.

3 WATER LEVEL

Press this button to select the water level appropriate for the amount of washing in the tub (see "Water level", page 19, for more details).

1: 25.5 L 2: 35.5 L 3: 43.5 L 4: 52.5 L 5: 62.5 L 6: 73.5 L

4 START/PAUSE

Press this button to start or pause the washing machine.

5 CHILD LOCK

Press the WATER LEVEL and PROGRAM buttons at the same time and hold for 1.5 seconds to activate the child lock. When the buzzer sounds, all buttons will be locked and an alarm will sound when the lid is opened. Repeat the action to release the child lock.

Getting Started (Cont.)

Before you start washing

At the end of the installation process, please check the following points to ensure everything will work properly when you want to start washing.

• Is the washer stable and level? A spirit level will help you determine whether levelling is necessary. If so, adjust the adjustable feet (front right) to level the machine.
• Are the water inlet hoses properly installed? You must connect both hoses to both inlet connections. Or, if you can only connect to cold water, you must cover the hot water connection with the supplied cover.
• Is the machine plugged into your power supply? Make sure to use a properly earthed electrical outlet and the power is switched on at the outlet.
• Are the water taps open?
• Is the drain hose properly installed? Make sure it is not tangled up. Hang the upper end of the hose over the laundry sink or lead it into a drain spout.
• Before using the washing machine for the first time, run a complete cycle without laundry items. Select the “Quick” program and run the machine until the end of the program.

Pretreatment of laundry

• Check whether there are special requirements for washing and whether it can be machine-washed.
• Remove any coins, keys and other hard items from pockets. Close any zippers and fasten buttons to prevent damaging your clothes and the wash tub.
• Brush dirt and sand off clothes and turn pockets inside out. Items with grease or oil stains should be cleaned separately.
• Sort your washing into appropriate loads: white, coloured, cotton, delicate, heavily soiled, etc. Place delicate items into a mesh laundry bag for protection.
• Pretreat stubborn stains.

WASHING LOAD SIZE

• The washing and spinning capacity of a washing machine refers to the maximum weight of a standard laundry in dry state, which may be different from your actual washing load. The thickness, size and type of your washing load will affect the actual washing capacity.
• When washing small loads weighing less than 1 kg, always select a low water level so as to prevent splashing during the washing process.

Instructions

Wash programs

Table 1: Wash programs guide

Program Suitable items		Number of rinses	* Total program time (min)	Water temperature
Fuzzy #	Normally soiled clothing and other items	2 42 Warm
Bulky	Heavily soiled clothing, large, bulky items	3 57 Hot
Gentle	Delicate fabrics, lingerie, easy care items	2 28 Cold
Quick	Lightly soiled clothing and other items	1 13 Cold
Eco	Normally soiled clothing and other items	1 146 Warm
Spin	Items that just need spinning n/a 6 –

* Times may differ depending on the weight of the wash load and water level.

This is the default wash program. A fuzzy control system analyses the wash load and determines the water level according to the weight of the load. You do not have to set a water level.

WATER TEMPERATURE

• The washing machine should be connected to both the hot and cold taps.
• If a hot water tap is unavailable—or you only want to wash with cold water—you must use the valve cover (supplied on the hot water inlet) to close the inlet valve at the top of the washer to prevent water leakage. In such a case, only programs that operate with cold and warm water will be able to function, but with cold water only.

Instructions (Cont.)

Water level

Table 2: Water levels guide
Water level	Water consumption (no load)	Weight of applicable laundry load (kg)	Standard detergent amount
1 25.5 L	1 approx. 24 g
2 35.5 L	1 – 2.5 approx. 35 g
3 43.5 L	2.5 – 3.5 approx. 45 g
4 52.5 L	3.5 – 4.5 approx. 64 g
5 62.5 L	4.5 – 5.5 approx. 76 g
6 73.5 L	5.5 – 7 approx. 83 g

For the “Fuzzy”, “Bulky”, “Gentle” and “Eco” programs, you can adjust the water level according to the amount of washing in the machine. The default water level is 3 for washing and 4 for rinsing.

To adjust the water level, press the WATER LEVEL button and choose from levels 1 to 6.

While the machine is washing, you can press and hold the WATER LEVEL button to increase the water level manually. The water inflow will stop automatically when you release the button or when the water reaches the maximum level preset by the factory.

NOTE: For the “Quick” program, the water level is non-adjustable. Its default water level is 2 for washing and the 3 for rinsing. Water can be replenished during washing. In the “Spin” program, the WATER LEVEL button is invalid and there is no water level indication.

Detergent recommendations

We suggest you use low-sudsing detergent in the amounts recommended on the detergent packaging. Alternatively, use the detergent amounts listed in Table 2, above.

CAUTION: Do not overfill detergent! Too little detergent will give poor washing results, but too much will affect rinse performance and may cause overflow of suds, which could interfere with machine operation.

Add detergent into the detergent drawer.

If adding bleach, dilute it with water and carefully add it into the slot in the balance ring for dispersion through the wash.

If adding fabric softener, dilute it with twice the amount of water and carefully add it into the slot on the balance ring at the start of the final rinse.

Instructions (Cont.)

Step-by-step operation guide

1. Load your washing items uniformly in the tub.

2. Add washing detergent (see page 19 for details).

3. Close the lid.

4. Press the POWER button to supply power to the machine.

5. Refer to the Wash Programs Guide (page 18) and select a suitable wash program. For the “Fuzzy” program, the machine will automatically choose the appropriate water level (without water level display). For all other programs, you need to select the water level.

6. To select a water level appropriate for your wash load, press the WATER LEVEL and choose from the options available (listed on page 19).

7. Make sure the lid is closed, then press the START/PAUSE button to boot the system and start the program.

8. If you need to change the set program after the system has started, press the START/PAUSE button to pause the operation, then press PROGRAM button to set the new program, and finally press the START/PAUSE button to resume operation according to the newly set program.

9. At the end of the wash, the machine will emit a beep sound and power off. Remove your washing, unplug the power plug from the wall outlet and close the water taps. Leave the lid open until the interior has dried.

WARNING: KEEP THE LID CLOSED!

- Do not open the lid while the washing machine is running, especially during the spinning process, to avoid accidents. If the lid is opened during operation, the power supply to the machine will be cut off (no display on the display screen). The washing machine will resume operation when the lid is closed.

- In order to protect the internal electronic components of the washing machine, the washing machine will be shut down directly if the cover is opened repeatedly for more than 10 times within a short time.

FAQs and Troubleshooting

Not all unusual incidents you may encounter with your washing machine are faults, or cause for concern. Check in the list below what issues may arise and why. Also check in the table on the following page for solutions to other common problems.

Common non-fault phenomena

- The drain hose is leaking water during the first use. Does this indicate there is a problem?

No, this is normal; it is residual water from the performance test in the factory and no cause for concern.

• Why is there still some water intake during the wash or rinse cycle?

When the water level is low, the washing machine will automatically refill during the washing or rinsing process. This is no cause for concern.

- At the beginning of the spin cycle, why is the tub turning first and then stopping?

This is intermittent spinning and it results in better spinning performance.

- During the spin cycle, why is the machine spinning and then stopping suddenly and taking in water again?

If the washing is piled up at one side of the tub during the spin cycle, the washing machine automatically takes in more water to redistribute the load. Once the load is balanced again, the spin cycle will continue.

• Why is there a sound like water flowing after spinning?

This is the sound of the balancing liquid in the balance ring. This helps reduce vibration during spinning.

- Why is the control panel still warm after the power is switched off?

This is caused by the memory circuitry still working.

- I cannot operate any buttons during operation of the washing machine.

This is the default setting of the machine. You first have to pause the machine.

If none of the solutions offered above and on the following page help you solve the problem, please contact our after sales support centre for advice.

FAQs and Troubleshooting (Cont.)

Table 3: Troubleshooting guide
Type of problem	Indicators flashing	Where to check
The washer does not work at all.	None	Check the POWER and START/PAUSE buttons.Check whether the power plug is securely plugged in.Check whether a power failure has occurred.Check whether the circuit breaker has been activated.
Water does not flow, or only a slim stream flows into the tub.	“Fuzzy” + “Bulky” programs	Turn on the water supply tap.Check whether the water supply has been cut off.Check whether the water inlet mesh filter is clogged.Check whether water has frozen in the pipes.Check whether the water pressure is too low.
Water does not drain out, or drains out poorly.	Water level 3 + 5	Check and ensure the drain hose is properly connected and installed.Check the drain hose for kinks or obstructions.Check whether the drain hose is clogged.Check and ensure that the drain hose is less than 90cm off the ground.Check the lint filter bag inside the tub is clean.
The washer does not spin, or does not spin well enough.	“Bulky” + “Gentle” programs	Check whether the washing is piled at one side of the tub. If so, pause the machine, redistribute the load evenly inside the tub, then resume operation.Check and ensure the washer is installed on an even, level surface.Check and ensure the washer lid is properly closed.
Other problems	Water level 1 + 3 or 1, 3 + 5	PCB failure. Turn off the power at the machine, then contact our after sales support centre and arrange a service.

Other Useful Information

Cleaning and care

To prolong the service life of the washing machine, keep it in good condition and perform regular maintenance. For any type of cleaning and maintenance, make sure the washing machine is disconnected from the mains power supply.

Cleaning the washing machine (when required)

• Use a soft cloth to wipe any water or dirt off the washing machine lid and housing. If using a damp cloth, squeeze it almost dry to avoid leaving water residues.
• The detergent drawer may be pulled out for cleaning, if required. Other inside parts should be wiped with a damp cloth, if necessary.
• Do not use any chemical, alkaline or abrasive cleaning agents to avoid damaging the surface. Do not spray water directly onto the washer housing.

IMPORTANT!

If you frequently wash with cold water only, you will need to clean the inside of your washing machine regularly (every three months), especially if you use a fabric softener. Liquid detergents can cause detergent scum to build up around the outside of the inner tub, which cold water will not remove and which can cause bacteria, unpleasant odours, and eventually soiling of your wash load.

To remove scum build-up from the inside of a washing machine, run a cleaning cycle without clothes using the “Bulky” program and hot water.

As a cleaning agent, use a commercially available washing machine cleaning product according to the instructions on the product), or use a mix of bicarbonate of soda ( 1/2 cup) and white household vinegar (2 cups).

Other Useful Information (Cont.)

Cleaning the lint filter (suggested interval: every week)

To pull the lint filter out of its space inside the tub, press and hold the hook, as illustrated (Fig. 14). Remove the filter from the filter cover and turn the filter bag inside out (Fig. 15).

Wash the filter in warm, soapy water, taking care not the damage any parts (Fig. 16). Then rinse it thoroughly under running water and let it dry naturally.

Reinstall the filter, making sure it fits securely behind the cover clasp and latches and locks securely into place (Fig. 17).

Cleaning the water inlet valves (suggested interval: every 2 months)

To avoid blockage of the mesh filter at the water inlets after long time use, detach the water inlet hoses, making sure you have turned off the water supply at the taps beforehand. Clean the mesh filters inside the inlet valves thoroughly using a soft brush (Fig. 18). Then reconnect the water inlet hoses.

Other Useful Information (Cont.)

Pump strainer maintenance

We recommend you clean the pump strainer regularly (at least once a month) to avoid blockages created by excess lint, fluff or items such as bobby pins or coins.

Proceed as follows:

1. Disconnect the washer from the power source.
2. If necessary, wait until the water has cooled down.
3. The pump opening is located at the side of the washer, in the base (Fig. 19). Place a pan or dry rag underneath the opening to collect any spillage.
4. Turn the strainer cap and take it out gently (Fig. 20). Always keep a rag nearby to dry up water spillage when removing the pump strainer.
5. To remove any objects from the strainer, wash it thoroughly in a basin or under running water.
6. Put the clean strainer back in its seat and turn it until it is securely closed.

Service, repair and spare parts

If the appliance is damaged, do not attempt to repair it yourself. If it requires repair or service, contact our after sales support centre to arrange for examination or return of the product. Our after sales support centre stocks spare drain hoses, water inlet hoses, filters and adjustable feet for the appliance. To purchase a part, contact the afetr sales support centre on 1300 112 534 or online at tempo.org/support.

Other Useful Information (Cont.)

Storage

If the appliance is not going to be used for an extended period of time, please unplug the machine from the power supply and disconnect all hoses. Clean the machine and filters as described on the previous pages. Let the machine air-dry thoroughly. Then store it in the original packaging in a dry location, out of reach of children.

Table 4: Specifications and technical parameters
Model STR-TLW7W
Dimensions 597 mm x 593 mm x 930 mm
Capacity (max. weight of dry wash load) 7 kg
Weight 32.5 kg
Power 220–240 V~, 50 Hz
Rated input power 420 W
Required water pressure 0.03 MPa – 0.85 MPa
Liquid ingress protection IPX4

Compliance

This product has been fully tested and meets all requirements as set out by standards AS/NZS 60335.1 and AS/NZS 60335.2.7.

The RCM Mark (Regulatory Compliance Mark) indicates that the product complies with the relevant guidelines of the ACMA as well as corresponding government requirements for the safety of electrical devices.

Responsible disposal

Packaging materials are recyclable. Please dispose of them responsibly for recycling.

At the end of its working life, do not throw this appliance out with your household waste. Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately. Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling.

Contact your local authorities for advice on recycling facilities in your area. Or find recycling scheme services listed on Planet Ark's website at www.recyclingnearyou.com.au, or call Planet Ark on 1300 733 712.

STIRLING®

7 kg Top Load Washing Machine

Repair and Refurbished Goods or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned to the supplier for repair.

Please be aware that if your product is capable of retaining user-generated data (such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of repair, some or all of your stored data may be lost. We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with refurbished goods of the same type or use refurbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they meet ALDI's stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint. Please telephone us on 1300 112 534 or write to us at:

Tempo (Aust) Pty Ltd (ABN 70 106 100 252)

PO BOX 132, Frenchs Forest NSW 1640, Australia

Web Support: tempo.org/support

Tempo Help Desk: 1300 112 534 (Aust)

(Operating Hours: Mon-Sat 09:00 am to 06:00 pm AEST)

Please read the manual

It will help you get the best out of your product.

Still have questions?

Call after sales support

1300 112 534

Or visit www.tempo.org

Warranty returns

Should you for any reason need to return this product for a warranty claim, make sure to include all accessories with the product.

Product does not work?

If you encounter problems with this product, or if it fails to perform to your expectations, make sure to contact our After Sales Support Centre on 1300 112 534 for advice.

For an electronic copy of this manual, please go to www.stirlingappliances.com.au and download a copy, or contact our after sales support centre.

Instruction Manual Revision Index

Version No Issue Date Description

V1.0 28 January 2021 Original release

V2.0 8 November 2021 2022 release

V2.1 19 November 2021 Minor update, page 5