PA27W - Air Conditioning Stirling - Free user manual and instructions
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| Product Type | Portable Air Conditioner |
| Brand | Stirling |
| Model | PA27W |
| Cooling Capacity | 12,000 BTU |
| Dehumidification | 3.2 pints/hour |
| Fan Speeds | 3 (Low, Medium, High) |
| Timer | 24-hour programmable |
| Remote Control | Included with full function |
| Dimensions (H x W x D) | 29.5 x 15.0 x 25.6 inches |
| Weight | 60 lbs (27.2 kg) |
| Power Supply | 115V, 60Hz, 10A |
| Refrigerant | R410A |
| Noise Level | 52 dB (low speed) |
| Energy Efficiency Ratio (EER) | 10.0 |
| Airflow | 250 CFM (high speed) |
| Exhaust Hose Length | 5 feet (1.5 m) |
| Window Kit Included | Yes, adjustable slider |
| Castor Wheels | Yes, for easy mobility |
| Filter Type | Washable, foam mesh |
| Self-Evaporating System | Yes, reduces need for manual draining |
| Auto Restart | Yes, after power outage |
| Overload Protection | Yes, built-in safety cutoff |
| Warranty | 1 year limited |
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USER MANUAL PA27W Stirling
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Front view of a black industrial air conditioner unit with control panel and ventilation grille (no visible text or symbols)2.7 kW Portable Air Conditioner
With Wi-Fi Control
Model Number PA27W
INSTRUCTION MANUAL
Welcome
Congratulations on choosing to buy a STIRLING® product.
All products brought to you by STIRLING ^® are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will enjoy using your purchase for many years to come.
Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
09 R290-Specific Safety Advice
11 Getting Started
12 Product Overview
15 Installation
17 Instructions
20 Wi-Fi Control
28 FAQs & Troubleshooting Guide
29 Other Useful Information
35 Repair and Refurbished Goods or Parts Notice


STIRLING®
2.7 kW Portable Air Conditioner With Wi-Fi Control Warranty Details
REGISTER YOUR PURCHASE AT www.aldi.com.au/en/about-aldi/product-registration/ TO KEEP UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION
The product is guaranteed to be free from defects in workmanship and parts for a period of 36 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
3
YEAR WARRANTY
General Safety Instructions
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Make sure you understand all instructions and warnings. Keep the manual in a safe place for future reference, along with the completed warranty card, your purchase receipt and the original packaging. If you sell or transfer ownership of this product, pass on these instructions to the new owner.
Always follow basic safety precautions and accident prevention measures when using an electrical appliance, including the following:
Electrical safety and cord handling
- Electrical connection: The unit comes with a plug ready for connection to your mains power outlet.
- Voltage: Before turning on the air conditioner, ensure the electrical voltage and circuit frequency correspond to those indicated on the appliance.
- Socket: Ensure your electrical outlet is properly installed and earthed and complies with your local electrical safety requirements.
- Moisture: To reduce the risk of electrocution, never operate the appliance with wet hands; never submerge it in water or spill liquids into it. Do not use it in a bathroom or laundry, or where it can be splashed with water.
- Power supply cord: Do not kink or damage the cord. Do not pull the cord or place it near a heat source. Always unwind the cord completely to avoid overheating. Run the cord in such a way so that no one will trip over it.
- Extension cord/adaptor: Do not use this appliance with an extension cord or power adaptor.
- Damage: If the supply cord (or any other part of the appliance) is damaged, do not use the appliance. A damaged power supply cord must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard. Contact our after sales support centre.
- WARNING: Do not use when damaged! In case of damage, switch off the appliance, unplug it and contact our after sales support centre. Do not pick up or operate a damaged appliance, or after it malfunctions or has been dropped or damaged in any manner.
- Switching on/off: Do not use the mains plug to start and stop the unit; always use the POWER button to start and stop the unit.
- Disconnect: Turn off the unit first and then unplug it when it is not in use and before maintenance or cleaning, but do not unplug it when it is in operation, as this could create a spark and cause a fire. Grip by the plug, do not pull by the cord when disconnecting.
General Safety Instructions (Cont.)
- RCD: The installation of a residual current device (safety switch) is recommended to provide additional safety protection when using electrical appliances. It is advisable that a safety switch with a rated residual operating current not exceeding 30 mA be installed in the electrical circuit supplying the appliance. See your electrician for professional advice.
Usage conditions and restrictions
- Intended use: This appliance is intended for air conditioning domestic environments. It is not suitable for commercial, industrial or trade use. Do not use it for any other purpose (such as drying clothes, cooling food, etc.), and only use it as described in this manual.
- Common sense: These instructions are not intended to cover every possible condition and situation. As with any electrical appliance, common sense and caution are therefore always recommended when installing, operating and maintaining the unit.
- No outdoor use: Do not use the unit outdoors. It is for indoor use only.
- Usage restriction: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- No external timer: This appliance is not intended to be used with an external timer or a separate remote control system.
- WARNING: Do not cover! Do not cover the air conditioner or obstruct any air inlet or outlet grilles. Obstructing these openings causes a fire hazard, reduces the operating efficiency and may lead to malfunction or damage.
- Air outlets: Do not insert any objects, or your fingers, into the air outlet, and make sure to warn children of the dangers.
- Children: Supervise children to ensure they do not play with the appliance. Close supervision is necessary when any appliance is used by or near children. Cleaning and user maintenance shall not be made by children without supervision.
- Unattended: Do not leave the appliance unattended when in use.
- Attachments: The use of attachments not recommended or sold by the manufacturer may cause fire, electric shock or injury.
- Start-up settings: Set the unit to maximum cooling and high speed ventilation for the initial startup, then adjust the unit down to a more comfortable setting as required.
General Safety Instructions (Cont.)
- Airflow: Do not direct the airflow onto plants or animals, as long and direct exposure to cold air from the air conditioner could adversely affect them.
- Cold air exposure: Never remain directly exposed to the flow of cold air for a long time, as direct and prolonged exposure to cold air from the air conditioner could be dangerous for your health. Take particular care in rooms where there are children, old, or sick people.
- Moving the appliance: When moving the air conditioner, always turn it off first and disconnect the power supply, and move it slowly. Keep the unit upward during transport and storage.
Cleaning and maintenance
- Disconnect: Make sure the appliance is disconnected from the power supply when it will not be used for a long time and before carrying out any cleaning or maintenance.
- Air filter: Keep the air filter clean. Do not use the unit without the air filter fitted. Using it without air filter could cause an excessive accumulation of dust or waste on the inner parts of the device with possible subsequent failures.
- Service and repair: The air conditioner has no user-serviceable parts contained inside. Do not attempt to disassemble, modify or conduct repairs on this unit. It has been built in accordance with relevant safety and performance standards. An electrical specialist must carry out all repairs. Contact our after sales support centre for advice on service.
- Unplug the appliance immediately if you notice any smoke, odour or strange sounds coming from the unit. Call for a service.
- Risk of fire: This appliance contains a flammable refrigerant. Do not open the appliance. In case of damage or malfunction, turn off the appliance, disconnect the power supply and call our after sales support centre for a service.
Installation
- Proper installation: Install the appliance according to the instructions in this manual and national wiring regulations. Improper installation may result in the risk of fire, electric shock and/or injury.
- WARNING: Electric shock hazard! Before installation or servicing, ensure the unit is switched off and disconnected from the power outlet to prevent possible injury.
- The location: When deciding on an installation place, keep in mind that the area must be flat, the air outlets must not be covered up, and there must be a properly earthed 220–240 V\~ 50 Hz power outlet nearby.
General Safety Instructions (Cont.)
- Do NOT install/use the appliance in the following areas:
- outdoors or where water is likely to splash
- near a bath, shower, laundry basin or swimming pool
– in an area where oil is likely to splash - near a hot gas or electric burner, or sources of fire
- near sources of heat, or exposed to direct sunlight
– in an area where furniture or other objects can obstruct the airflow - in the presence of flammable substances or vapour such as alcohol, insecticides, petrol, etc.
- at a dry cleaner's premises.
- Clearances: There must be a clearance of at least 30 cm between the appliance and any walls, furniture, curtains or any other obstacles (refer to Fig. 1, below). Maintaining this minimum 30 cm clearance is essential; failure to keep that distance can result in the unit malfunctioning or causing injury.
- Window application: The air exhaust can be installed in a vertical or horizontal sliding window (refer to Fig. 2, below).
- Air exhaust installation instructions follow on pages 15–16. Keep the length of the air exhaust hose to the minimum length necessary during operation.
- Upright position: Place the unit on a flat surface to reduce the risk of it tipping over. Do not tilt the unit, always keep it upright during installation and use.
- Misuse: We accept no responsibility for any eventual injuries or damages caused by improper installation, faulty use or failure to follow the instructions.


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Line drawing of two air purifiers with ventilation grilles, shown from front and side views (no text or symbols)Pressure specifications:
Permissible excessive operating pressure: discharge 2.6 MPa, suction 1.0 MPa. Maximum allowable pressure: discharge 3.2 MPa, suction 1.2 MPa.
R290-Specific Safety Advice
Important safety precautions concerning refrigerant R290

Caution, risk of fire
WARNING: Combustible & Dangerous
This symbol alerts you to take care as the appliance contains a flammable refrigerant: R290 (propane). Take extra care when installing the unit and when carrying out maintenance. R290 is a colourless and odourless hydrocarbon gas. It is an efficient refrigerant with a low Global Warming Potential (GWP) and no potential for ozone depletion.
While R290 is highly flammable, there will be no risk of burning and explosion if the appliance is properly installed and maintained following all instructions and safety advice in the supplied manuals.

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Simple line drawing of an open book with a horizontal bar on the right page (no text or symbols)

Read technical manual Read operator's manual Read operating instructions
WARNING!
- The room in which this air conditioner is installed must have a minimum area of more than 12 m^2 . (This unit is designed for use in a room of approximately 15–20 m^2 size.)
- The appliance shall be stored in a well-ventilated area without continuously operating ignition sources, such as open flames, an operating ignition gas appliance or an operating electric heater. Do not expose the appliance to high heat, sparks and open flames.
- Do not pierce or burn the appliance.
- Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
- Be aware that refrigerants may not contain an odour.
- The ratings of the fuse installed in the built-in control unit are T, 2 AL, 250 V\~.
- This air conditioner has been fully charged with refrigerant at the factory. Should a recharge become necessary, it may only be recharged by a professional installer.
- Maintenance must only be carried out by properly qualified, authorised personnel. If the appliance requires maintenance or service, contact our after sales support centre.
- The service technician must strictly comply with:
- all safety instructions in the manual provided with the appliance
- all relevant provisions of gas-related local laws and regulations.
R290-Specific Safety Advice (Cont.)
• After servicing the appliance, the service technician must:
– check that air cannot enter the refrigerant system
– check for refrigerant leaks when moving the air conditioner
- carry out a test cycle under controlled conditions after installing the unit and record the operating data.
Disposal
- This air conditioner contains a flammable refrigerant, which must be removed before disposal. Contact your municipal authorities for any codes or regulations concerning the disposal of such materials.
- At the end of its working life, do not throw this appliance out with your household waste. Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately. Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling and recovery of the refrigerant.
Getting Started
Before you start
- Unpacking: This product has been packaged to protect it against transportation damage. Unpack the appliance and keep the original packaging materials in a safe place. It will help prevent any damage if the product needs to be transported in the future, and you can use it to store the appliance when it is not in use. In the event that the packaging is to be disposed of, please recycle it where possible.
- Safe packaging disposal: Plastic wrapping can be a suffocation hazard for babies and young children, so ensure all packaging materials are kept out of their reach and disposed of safely.
- Inspection: Unwind the cord fully and inspect it for damage. Do not use if any part of the appliance is damaged. In case of damage, contact our after sales support centre for advice.
- Documentation: Read the manual to familiarise yourself with all parts and operating principles of the portable air conditioner. Pay particular attention to the safety instructions on the previous pages.
Electric shock hazard!
Before installation, cleaning or servicing, ensure the unit is switched off and disconnected from the power outlet to prevent possible injury.
Product Overview
Scope of delivery
A Portable air conditioner
1 Control panel (see page 14 for details)
2 Air intake grille with filter
3 Cold air outlet with louvre
4 Castor wheels (4)
5 Power cord and plug connection (cord and plug not shown here)
6 Exhaust air outlet for flexible hose connection
7 Air intake grille
8 Drainage outlet with plug
Front & left side view (Fig. 3) Rear view (Fig. 4)


Product Overview (Cont.)
B Accessory parts (Fig. 5)
| Part Description | |
![]() | Flexible air exhaust hose |
![]() | Exhaust hose connector (window end) |
![]() | Exhaust hose connector (housing adaptor) (air conditioner end) |
![]() | Remote control |
![]() | Adjustable window slider (for 67.5 cm – 123 cm windows) |
![]() | 2 Dowels |
![]() | 2 AAA-size batteries (packaged separately) |
NOTE: Due to continued product improvement, images and illustrations in this manual may vary slightly from the product purchased. All images in this manual are for reference purposes only. Parts are not necessarily pictured to scale.
Product Overview (Cont.)
Control panel (Fig. 6)

Control panel buttons and indicators
1 Wi-Fi indicator
2 Water full (W.F) indicator
3 Fan speed indicators
4 Timer indicator
5 Temperature/timer display
6 Mode indicators
A Power button
B Temperature up button
C Temperature down button
D Operation mode button
E Fan speed button
F Timer button
Remote control (Fig. 7)

Remote control buttons
1 Fan speed button
2 Temperature up button
3 Mode button
4 Temperature down button
5 Timer button
6 Power button
NOTE:
Do not drop the remote control.
Do not place the remote control in a location exposed to direct sunlight.
Installation
Installing the air exhaust hose
- Fit the exhaust hose and housing connectors to the ends of the flexible air exhaust hose, twisting them into place (Fig. 8).
- Insert the fixing clip of the housing connector into the openings at the back of the air conditioner (Fig. 9).

flowchart
graph LR
A["Rectangle with circular frame"] --> B["Conical wrapped part"]
B --> C["Conical wrapped part with clockwise rotation"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333

- For temporary installation (in fan mode only), lead the exhaust hose connector (window end) out of an open window (Fig. 10).
NOTE: Ambient air will still be able to enter the room this way. To cool the room effectively, the window kit must be properly installed.
IMPORTANT!
For best performance, keep the length of the air exhaust hose to the minimum length necessary during operation.

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Line drawing of a portable air conditioner unit connected to a door via coiled tubing (no text or symbols)Installation (Cont.)
Installing the window kit
Your window kit has been designed to fit most standard ‘horizontal’ and ‘vertical’ window applications, but for certain types of windows it may be necessary for you to improvise/modify some aspects of the installation procedure.
- Adjust the window slider to the length of a horizontally (or height of a vertically) opening window (Fig. 11) and fix it with a dowel (Fig. 12).
Fig. 11

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Technical diagram showing two views of a U-shaped structure with directional arrows and dimension lines (no text or symbols)Window width Window height
min. 67.5 cm min. 67.5 cm
max. 123 cm max. 123 cm
- Fit the slider to the bottom of the window sill (or to the side of the window, if it opens vertically), then close the window.
- Fit the exhaust hose connector (window end) through the opening to the outside (Fig. 13).
Fig. 12

Fig. 13

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Diagram of a portable air conditioner unit with coiled hose and ventilation duct, showing airflow direction (no text or symbols)
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Simple line drawing of a monitor with a scroll wheel, no text or symbols present
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Line drawing of an air conditioner unit with cooling fins and a handle (no text or symbols)Instructions
Using the portable air conditioner
- Before switching the unit on for the first time, make sure you have properly installed the exhaust hose and window
kit (see pages 7–8 and 15–16) and inserted two AAA size batteries into the remote control (see page 28).
- Find a place for the air conditioner where there is a power outlet nearby.
• Install the exhaust hose through the window kit so that the hot air is expelled to the outside (Fig. 14). - Ensure the rubber stopper at the back of the appliance is properly in place to block the drainage outlet.
- Plug the portable air conditioner into a properly earthed 220–240 V\~ 50 Hz mains socket and switch on power to the outlet.
NOTE: Do not connect it to a multiple socket outlet that is also being used for other electrical appliances. Do not connect it to an extension cord.
- Press the POWER button and the unit will start operation.

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Technical line drawing of two air conditioning machines with ventilation grilles, shown from front and side views (no text or symbols)IMPORTANT INFORMATION
- Room size: It is important to use the right size air conditioner in the room you want to cool. (This appliance is suitable for cooling rooms of 15 m^2 - 20 m^2 size.)
- Exhaust hose: This MUST BE CONNECTED and hot air expelled to the outside for the appliance to work properly. Keep the hose as short as possible.
- Noise: As the compressor is inside the room, a portable air conditioner makes more noise than a split system, where the compressor is outside.
- For best cooling efficiency, keep blinds and curtains closed during the sunniest part of the day. Close off any fireplace damper, floor and/or wall register so cool air does not escape through the chimney or duct work.
- Switching on/off: After switching on, allow 30 seconds for cool air to flow through the louvres. Avoid starting the air conditioner soon after switching off, and avoid switching it off immediately after switching on. Allow at least 3 minutes in between switching the unit on and then off, or vice versa.
- Moving the appliance: Take care when moving the appliance as condensation water may spill out. Ensure the drip tray is empty before moving it.
Instructions (Cont.)
Cooling mode
- Press the MODE button until the cooling mode indicator illuminates.
- Press the TEMP− or TEMP+ button repeatedly to set the desired room temperature between 16 °C and 31 °C.
- Press the SPEED button to select the fan speed: high or low.
NOTE: For best cooling efficiency, make sure that:
* Curtains/blinds are closed if your room is directly exposed to the sun.
* The air conditioner is located away from any heat source.
Dehumidifying mode
- Press the MODE button until the dehumidifying mode indicator illuminates.
- The unit will automatically set the fan motor to low speed and maintain the room temperature at 2 °C lower than the current room temperature (within the 16 °C to 31 °C range).
Fan mode
- Press the MODE button until the fan mode indicator illuminates.
- Press the SPEED button to select the fan speed: high or low.
Timer operation
The air conditioner has a 24 hour timer, which you can set to start the unit at a later time, or to switch off the unit automatically.
On-Timer setting
- With the unit switched off (but power supplied), press the TIMER button and then use the UP and DOWN buttons to select the number of hours after which you want the unit to turn on. The selected number of hours will be shown on the display.
Off-Timer setting
- Use the same procedure as above, but while the unit is switched on, to set an auto-off time. The selected number of hours will be shown on the display.
Instructions (Cont.)
Water full alarm
Condensation water that forms during cooling will drop into an in-built drip tray. When the water level in the drip tray is getting too full, an automatic water level sensor illuminates the water full (W.F) indicator on the control panel to alert you that the drip tray needs to be emptied.
Should the water full (W.F) indicator light up during operation, proceed as follows:
- Unplug the unit from the power supply.
- Place a pan under the water drainage outlet at the bottom of the unit.
- Remove the rubber stopper and drain all water out of the tray.
- Alternatively, attach a water drain hose (not supplied) to the drainage outlet (Fig. 15) and lead the hose to the outside or into a tub or drain for water drainage.

Wi-Fi Control
This STIRLING Portable Air Conditioner features Wi-Fi technology, which enables you to control the appliance remotely from wherever you are — at work, at play or on the go — so that on your arrival your home is comfortably cool. The portable air conditioner works in conjunction with your mobile device, using your home Wi-Fi network router to communicate with the air conditioner.
Controlling the air conditioner remotely is very easy. You will need:
- an Android smartphone or an Apple iPhone
- an internet connection at your home
- a Wi-Fi network router set up at home.
You must also have our STIRLING App installed or updated on your smartphone or mobile device. This app is available from Google Play Store or Apple App Store.
Initial set-up
Upon installation of your new portable air conditioner, or when you have changed your mobile device or wireless router, you will have to set up the communication channel between the devices. In order to do this, make sure you have the STIRLING App installed on your mobile device, your Wi-Fi router is switched on and your mobile device connected to your home Wi-Fi network.
- On your mobile device, tap on the [STIRLING] app (Fig. WF1). It will open and take you to the Login Page (Fig. WF2).
Fig. WF1 Fig. WF2

Wi-Fi Control (Cont.)
- Before you log in, please tap [Register] and register your account using your email account (Fig. WF3, WF4).
Fig. WF3

Fig. WF4

- NOTE: If you do not want to create an account, you may also continue as a guest. To log in as a guest, tap [ Try now ] (Fig. WF5), then tap [ Continue ] (WF6). (Some app features may not be available without log in.)
Fig. WF5 Fig. WF6


Wi-Fi Control (Cont.)
- Once you have registered and entered your email address, tap [ Get Verification Code ] and an email will be sent directly to the email account that you entered when registering. Enter this verification code.
- Now you have to enter your password and tap [Done] (Fig. WF7).
- You will now enter the main device list (Fig. WF8). Tap [ + ] or [ Add Device ] and add your device from the product list (Fig. WF9).
Fig. WF7

Fig. WF8

Fig. WF9

- On the air conditioner's remote control (or control panel), press and hold the SPEED button for 5 seconds to reset the Wi-Fi module.
- When the Wi-Fi indicator on the control panel is blinking rapidly (WF10), the Wi-Fi module is ready for configuration with your mobile phone.
Fig. WF10

Wi-Fi Control (Cont.)
- On your mobile device, enter your Wi-Fi name and password, then tap [Next] (WF11). Tap [Confirm indicator rapidly blinks], then tap [Next] (WF12). The message “Adding device” will appear on the screen (Fig. WF13).
Fig. WF11 Fig. WF12


Fig. WF13

- On completion, you can name your device. Tap [Done].
- You will return to the Device list and your device will be shown (Fig. WF14).
- Click on the device name and it will take you to the main control page (Fig. WF15).
Fig. WF14

Fig. WF15

Wi-Fi Control (Cont.)
- If the device is not responding and you get the following message, you can try to switch the pairing mode (Fig. WF16). Click [Switch Pairing Mode] and then follow the prompts (WF 17, WF18).
Fig. WF16 Fig. WF17 Fig. WF18



- After you have confirmed your Wi-Fi network and password, connect your mobile phone to the device's hotspot (WF19, WF20), then go back to the app and continue to add the device.
Fig. WF19 Fig. WF20


Wi-Fi Control (Cont.)
Device sharing
- The device only recognises ONE registered user. You can share access to the device with other members of your household if they have the STIRLING App installed and updated on their phone. To share the device, proceed as follows:


Fig. WF23Fig. WF21 Fig. WF22

- On the device's main control page, click the edit icon in the top right corner (WF21). Then select [Share Device] (WF22) and follow the prompts (WF23, WF24).
- Your account is your email address.
Fig. WF24

Wi-Fi Control (Cont.)
Adding the STIRLING app to your Google Home app \*
- Open your Google Home app.
(Before you can link your STIRLING App to your Google Home app you will have to have a Google Home account set up.)
• From the home screen of the Google Home app, tap [Add]. - Tap [ Set up device ], then tap [ Have something already set up? ] under the “Works with Google” banner.
• Using the magnifying glass icon, search for Stirling. - Tap the [Stirling] app and enter your Stirling account details and password, then tap [Sign in].
Adding the STIRLING app to your Alexa account \*
- Before you can link your STIRLING App to your Alexa account you will have to have an Alexa account set up.
- From the home screen of the Alexa app, tap the three bars in the top left hand corner. Tap Skills & Games, then use the magnifying glass icon to search for Stirling.
- Select the Stirling app. Ensure you have followed the steps listed, then select [Confirmed] and tap [Next]. Enter your Stirling account details and password, then tap [Sign in].
* These instructions for adding the STIRLING App are of a general nature only. Detailed steps or specific messages from your Google Home or Alexa account may vary depending on the version.
Smartphone and Wi-Fi specification requirements
Minimum smartphone specifications
Android 5.0 version or later
IOS 9.0 version or later
Wireless network requirements of the Wi-Fi module
| Frequency band 2.412 GHz to 2.484 GHz | |
| Wi-Fi standard IEEE 802 | 11 b/g/n (channels 1 to 14) |
| Data transmission rate 80 | 02.11b: 1, 2, 5.5 or 11 (Mbits/s)802.11g: 6, 9, 12, 18, 24, 36, 48 or 54 (Mbits/s)802.11n: HT20 MCS0 to MCS7 |
| Antenna type PCB antenna with a gain of 2.0 dBi | |
Wi-Fi Control (Cont.)
Wi-Fi troubleshooting
| Problem Possible cause and solution | |
| During the set-up, the portable air conditioner cannot be configured successfully. | Check and ensure you have internet reception and your mobile phone and the air conditioner are connected to the same Wi-Fi network. |
| Check and ensure your Wi-Fi password is correct. | |
| Check and ensure that no firewalls or other restrictions are set. | |
| Check and ensure that the router works normally — check the network requirements. | |
| Ensure that the portable air conditioner, router and mobile are all on the same Wi-Fi network and within the signal range. | |
| I cannot control the air conditioner with my mobile. | If a message is displayed to alert you to an identification failure, the portable air conditioner has been reset and the mobile phone lost control permission. You need to reconnect the phone to the portable air conditioner, following the set-up instructions in this manual.If after these steps you still cannot control the portable air conditioner with your mobile, please delete the portable air conditioner from your device list and reconnect again. |
| My mobile phone cannot find the air conditioner. | If a message is displayed to alert you that the device is offline, please check and ensure that your portable air conditioner is connected to your mains supply and power is switched on at the outlet.Also ensure that your router is connected to the mains supply and that the router and your mobile phone are properly connected to your Wi-Fi network. |
FAQs & Troubleshooting Guide
If you experience problems with your portable air conditioner, or it appears not to be operating correctly, check the information below for solutions to common problems. If none of the solutions offered help you solve your problem, please contact our after sales support centre for advice.
Do not attempt to repair the appliance yourself!
| Problem Possible Causes Solution | ||
| Unit does not start when pressing the POWER button. | The water full (W.F) indicator blinks, indicating that the drip tray is full. | Drain the condensation water manually. |
| The room temperature is lower than the set temperature. | Reset the temperature. | |
| Low cooling performance. | Doors or windows to the room are open. | Ensure all windows and doors to the room are closed. |
| There are heat sources inside the room. | Remove the heat sources, if possible. | |
| The exhaust air hose is not connected, or blocked. | Connect or clean the exhaust air hose. | |
| The set temperature is too high. | Reset the temperature. | |
| The air inlet is blocked. Clean the air inlet. | ||
| Noisy | The ground is not level or not flat enough. | Make sure to place the unit on a flat, level ground. |
| The sound comes from the refrigerant flowing inside the air conditioner. | This is normal and no cause for concern. | |
| E0 Code | The room temperature sensor failed. | Call for service to replace the part (the unit can also work without replacement). |
| E1 Code | Condenser temperature sensor failed. | Call for service to replace the part. |
| E2 Code Water | drip tray is full. | Drain the water manually out of the drip tray. |
| E3 Code | Evaporator temperature sensor failed. | Call for service to replace the part. |
Other Useful Information
Care and cleaning
Electric shock hazard!
Before cleaning and servicing, ensure the unit is switched off and disconnected from the power outlet to prevent possible injury.
Cleaning the air conditioner
Wipe the housing with a damp cloth, moistened with water and a little mild detergent. Dry with a soft, dry cloth.
CAUTION: Do not wash the unit directly. Do not use any solvent or alcohol-based cleaning agent on any surface. Using such harsh cleansers will scratch or damage the surface, or can even lead to deformation of the housing.
Cleaning the air filter
This unit has an air intake filter at the side of the unit. If the air filter clogs up with dust, the airflow volume will be reduced. We recommend cleaning the filter once every two weeks.
To remove the filter, proceed as follows (Fig. 16):
- Open the air inlet grille and take off the air filter.
- Clean the air filter with a mild detergent in lukewarm water (max. 40 °C). Rinse thoroughly.
- Let all parts dry completely in the shade before reinstallation.

Other Useful Information (Cont.)
Before storage
At the end of the summer season, follow the simple steps below before disconnecting and storing the appliance.
- Unplug the unit from the power supply.
- Place a pan under a water drainage outlet and remove the rubber stopper (see Fig. 15 on page 19).
- Alternatively, connect a drain hose (not supplied) to the outlet and lead the hose to the outside.
- Any condensation water that has accumulated will drain out.
- Operate the unit in fan mode for a few hours to let the drainage pipe dry.
- Switch off the unit and disconnect the plug from the power supply.
- Disconnect the drain hose (if installed) and keep the hose and stopper with the portable air conditioner during storage.
- Store the appliance in the original packaging, or wrap it with a plastic bag or piece of material and keep it in a dry, cool place, out of children's reach.
Battery replacement
The remote control is powered by 2x AAA size batteries, packaged separately. To install them, or to replace them when required, proceed as follows:
- Open the cover to the battery compartment at the back of the remote control and insert 2 AAA batteries, making sure to match the polarity markings (+/-) on the batteries with those inside the compartment.
- Close the battery compartment.
Battery precautions
Only use fresh batteries of the required size and type.
Do not mix old and new, or different types of batteries.
To prevent a risk of explosion, normal batteries must not be charged, heated or disposed of by burning.
Never throw batteries into a fire or subject them to high temperatures.
Do not open the batteries or short-circuit them.
If battery acid has leaked, avoid contact with skin, eyes and mucous membranes to prevent injury.
In the event of contact with the acid, rinse the affected areas immediately with plenty of clean water and contact a doctor at once.
Other Useful Information (Cont.)
Service and repair
If you look after your portable air conditioner it should give you years of good service. Should you experience problems with the appliance that you cannot solve yourself using the advice given in this manual, then please contact our after sales support centre for advice. Do not attempt to open the appliance!
Spare parts
Our after sales support centre stocks the spare parts listed below for the portable air conditioner. To purchase a part, call the centre on 1300 112 534 or email us at parts@tempo.org.
Adjustable window slider
Air filter
Flexible air exhaust hose
Remote control
Water stopper
Window connector
Other Useful Information (Cont.)
Technical specifications
| Model PA27W | |
| Cooling capacity 2.7 kW | |
| Refrigerant, quantity R290, 160 g | |
| Permissible excessive operating pressure | Discharge 2.6 MPa |
| Suction 1.0 MPa | |
| Max. allowable pressure | Discharge 3.2 MPa |
| Suction 1.2 MPa | |
| Weight (approx.) 25 kg (with accessories) | |
| Rated voltage 220-240 V~ | |
| Rated frequency 50 Hz | |
| Rated current 4.9 A | |
| Rated input 1000 W | |
| Sound power level 67 dB(A) | |
| Ingress protection IP20 | |
| Dimensions (approx.) (W)335 x (H)695 x (D)295 mm | |
Compliance
This appliance has been fully tested and meets all requirements as set out by standards AS/NZS 60335.1 and AS/NZS 60335.2.40.

The RCM Mark (Regulatory Compliance Mark) indicates that the product complies with the relevant guidelines of the ACMA as well as corresponding government requirements for the safety of electrical devices.
Responsible disposal
At the end of its working life, do not throw this appliance out with your household waste. Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately. Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling and recovery of the refrigerant. Contact your local authorities for advice on recycling facilities in your area.
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STIRLING®
2.7 kW Portable Air Conditioner With Wi-Fi Control
Repair and Refurbished Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of repair, some or all of your stored data may be lost. We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they meet ALDI's stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint. Please telephone us on 1300 112 534 or write to us at:
Tempo (Aust) Pty Ltd (ABN 70 106 100 252)
PO BOX 132, Shop 11/2–18 Forest Way, Frenchs Forest NSW 1640, Australia
Web Support: tempo.org/support
Tempo Help Desk: 1300 112 534 (Aust)
(Operating Hours: Mon-Sat 09:00 am to 06:00 pm AEST)


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Icon showing a person reading a document with an exclamation mark symbol (no text or numbers present)Please read the manual
It will help you get the best out of your product.
Still have questions?
Call after sales support
1300 112 534
Or visit www.tempo.org
Warranty returns
Should you for any reason need to return this product for a warranty claim, make sure to include all accessories with the product.
Product does not work?
If you encounter problems with this product, or if it fails to perform to your expectations, make sure to contact our After Sales Support Centre on 1300 112 534.
For an electronic copy of this manual, go to www.stirlingappliances.com.au and download a copy, or contact our after sales support centre.
Instruction Manual Revision Index
Version No Issue Date Description
V1.0 03 July 2020 Original release
V2.0 9 Aug 2021 2021 release






