Fresh Control SAP0950WH - Air purifier SUNBEAM - Free user manual and instructions

Product Type	Air Purifier
Brand	Sunbeam
Model	Fresh Control SAP0950WH
Filtration System	3-in-1: Pre-Filter, True HEPA, Activated Carbon
True HEPA Efficiency	Removes up to 99.97% of particles ≥0.3 microns
Pre-Filter Function	Captures large particles (dust, hair, pet dander)
Activated Carbon Filter	Absorbs odours, vapours, gases from cooking, smoke, chemicals
Ioniser	Yes, can be turned on/off; releases negative ions
Fan Speeds	Low (I), Medium (II), High (III), Auto
Timer Settings	2, 4, or 8 hours
Air Quality Indicator	Ring light: Blue (Good), Yellow (Fair), Red (Poor)
Filter Replacement Indicator	Red flashing ring and flashing button; resets by pressing hold 3s
Air Quality Sensor	Yes; clean every 2 months with vacuum
Control Panel	Touch buttons: On/Off, Fan Speed, Timer, Ioniser, Light Toggle
Recommended Filter Life	Up to 12 months depending on usage
Replacement Filter Model	SAPF360D (Sunbeam original)
Warranty	12 months replacement or repair (Australia/NZ)
Safety Features	Auto shut-off when filter cover removed; designed for indoor use
Maintenance	Clean exterior with damp cloth; vacuum sensor; replace filter annually
Included Accessories	3-in-1 True HEPA filter (pre-installed)

Frequently Asked Questions - Fresh Control SAP0950WH SUNBEAM

How do I replace the True HEPA filter?

Turn off and unplug the unit. Open the bottom cover by rotating the knob counterclockwise. Remove the old filter, insert a new Sunbeam SAPF360D filter, and close the cover. Plug in and turn on. Press and hold the filter replacement button for 3 seconds to reset the indicator.

What does the air quality indicator light mean?

The ring light around the control panel changes color: Blue means good air quality, Yellow means fair, and Red means poor air quality.

How do I clean the air quality sensor?

Every two months, open the sensor compartment door and use a vacuum cleaner on the lowest setting for about 10 seconds to clean the sensor, air inlet, outlet, and lens.

Can I use the ioniser all the time?

Yes, you can turn the ioniser on or off using the ION button. It releases negative ions to help capture airborne particles. Occasional popping sounds are normal.

How do I set the timer?

Tap the timer button to cycle through 2, 4, or 8 hours. The unit will automatically shut off when the time elapses. Press and hold the timer button for 3 seconds to cancel.

Why is the airflow reduced?

Check if the air intake grille or outlet is blocked. Also, the filter may be nearing the end of its life or still wrapped in plastic. Remove any obstructions or replace the filter if needed.

What should I do if the air purifier is noisy?

First, ensure the filter packaging has been removed. If the noise persists, it may be the ioniser producing a normal popping or cracking sound. If loud, check for obstructions or contact Sunbeam support.

How often should I replace the filter?

The 3-in-1 True HEPA filter should be replaced every 12 months, depending on usage. The filter replacement indicator will flash red when it's time.

What is covered under the warranty?

Sunbeam provides a 12-month replacement or repair warranty for defects in materials or workmanship. It does not cover misuse, normal wear, consumables (filters), or damage from incorrect voltage.

Can I wash the True HEPA filter?

No, the filter is not washable. Replace it with a new Sunbeam SAPF360D filter only. Do not use water or cleaning agents on the filter.

USER MANUAL Fresh Control SAP0950WH SUNBEAM

White Sunbeam air purifier with perforated grille and control panel (no visible text or symbols on body)

Contents

Sunbeam's Safety Precautions 1

Get to know your Air Purifier 2

Control Panel & Features 3

Features of your Air Purifier 4

Getting Started 5

Operating Instructions 5

Care and maintenance 6

Air quality sensor maintenance 6

How to replace the True HEPA Filter 6

Troubleshooting and Support 7

Warranty Information 8

Sunbeam's Safety Precautions

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. These precautions include:

• Read all instructions before using the appliance.
  • To avoid fire or shock hazard, plug the appliance directly into appropriate electrical outlet.
• If the filter is covered by a bag when shipped, remove plastic bag before use and keep away from children.
• Keep the cord out of heavy traffic areas. To avoid fire hazard, never put the cord under rugs, near heat registers, radiators, sloves, or healers.
• To protect against electrical hazards, do not immerse the appliance or use near water or other liquids.
• This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance b a person responsible for their safety. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance. Keep the appliance and its cord out of reach of children.
  • Always turn the appliance off before unplugging it.
• Always unplug the air purifier before moving or cleaning the unit, opening the filter chamber cover, changing the filters and whenever the unit is not in use. To disconnect the unit, be sure to pull the plug and not the cord.

• Never drop or insert any objects into the openings of the unit.

• Do not operate any appliance with a damaged cord or plug. If the motor fan fails to operate or the unit has been dropped or damaged in any manner, return appliance to manufacturer for examination and/or repair.

• Use appliance only for intended household use as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
• Do not use outdoors.
• Never place on a soft surface such as a bed or sofa as this could cause the unit to lip over and block the air inlet or outlet grills.
• Keep unit away from heated surfaces and open flames.
• Do not place anything on top of unit.
• Never use detergents, gasoline, glass cleaner, furniture polish, paint thinner or other household solvents to clean any part of the appliance.
• This appliance should only be used in a room with temperatures between 10^ and 40^ .
• WARNING: To reduce the risk of fire or electric shock, do not use this appliance with any solid-state speed control device.
• Do not place the appliance on a walkway or where someone may trip over it. Misplacement of the appliance may cause a trip and fall.
• CAUTION: To prevent risk of electric shock, remove cord plug from outlet before opening appliance. To prevent risk of fire, inspect and clean equipment regularly as noted in this manual.

If you have any concerns regarding the performance and use of your appliance, please visit the Sunbeam website or contact the Sunbeam Consumer Service Line.

Ensure the above safety precautions are understood.

Get to know your air purifier Control panel and features

MAIN UNIT

TOP VIEW / CONTROL PANEL

1. Control panel
2. Filtered air outlet
3. True HEPA filter

4. Bottom cover

5. Fan speed settings

6. Ioniser
7. On/off button
8. Air quality indicator light
   Filter replacement indicator
9. Timer
10. Air quality indicator
11. Air Quality Sensor

Compartment Door

On/Off button

Turns unit on or off.

Air Quality Indicator light On/Off

Toggle On/Off.

Fan speed settings

Adjusts the speeds between I (low), II, III (high), Auto.

Auto mode automatically adjusts the speed to improve the air quality in the room.

Filter replacement indicator

When its time to replace your Filter, the Air Quality Indicator will turn red and flash, (Air Quality Indicator is the "ring light around outside of Control Panel)

The Filter Indicator Button will flash also, (Press and hold for 3 seconds to reset, when you change filter)

ION

loniser

Turns the ioniser on and off depending on your preference.

Air Quality Indicator

Indicates the surrounding air quality.

Timer

Sets a timer for 2, 4 or 8 hours.

Colour of light Air Quality
Blue Good
Yellow Fair
Red Poor

Features of your air purifier Getting started

Pre-Filter

The pre-filter captures large particles from the air such as dust, hair, pet dander to help extend the filter's efficiency and life.

True HEPA filter

Your air purifier features a True HEPA filter which removes up to 99.97% of airborne dust and pollen as small as 0.3 microns and helps reduce smoke, mould spores and pet dander from the air passing through the filter.

Activated Carbon Filter

This porous filter is specifically designed to absorb and neutralise odours, vapours and gases from cooking, smoke, chemicals, pets, and other unwanted scents.

loniser

This appliance has an ioniser feature which releases negative ions into outgoing filtered air to help the air purification process.

What are lons?

Ions are tiny particles that carry a positive or negative charge. They exist naturally around us in the air, water, and ground. Both positive and negative ions are colourless, odourless, and completely harmless.

How does the ioniser work?

Negative ions help air purification by attaching themselves to very small airborne particles in the room. These particles take on a negative charge and may join with positively charged particles such as dust, pollen, smoke, and pet dander to form larger particles. The larger particles are then more easily captured by the filter system.

Important notes:

Your ioniser may produce an occasional popping or cracking sound. This is normal and occurs when a small buildup of ions is discharged.

After extended use, you may notice dust around the grilles or panels.

• This is caused by negative ions exiting the air outlet, evidence of the ioniser's air cleaning effectiveness.
• You can remove the dust with a soft brush or clean, damp cloth. Larger particles may be attracted to positively charged surfaces throughout the home, like walls or floors.
  • This may occur more frequently when the filter is nearing the end of its useful product life and unable to capture as many charged particles.
• Excessive amounts of pet dander, dust, or smoke may decrease the life expectancy of the filters and interfere with the ionisation process.

Installing the True HEPA filter

1. Turn OFF and unplug the air purifier.
2. Locate the filter cover at the bottom of the unit.
3. Rotate the knob counterclockwise to remove the cover and expose the filter (Figure 1-2).
4. Remove the plastic bag from the filter and re-insert the filter (Figure 3).
5. Re-align the filter cover and turn the knob clockwise to close.
6. Your unit is equipped with a 3-in-1 True HEPA filter that lasts up to 12 months, depending on usage.

Figure 1

Figure 2

Figure 3

Operating instructions

1. Place the unit on a dry, stable, and firm surface. Make sure not to block the top air outlet vent and air intake grill.
2. Plug unit into appropriate electrical outlet. Note: The display lights and air quality indicator will initially flash on and then turn off. The power button ⏻ will remain illuminated when the unit is plugged in.
3. Tap the power button to turn the unit ON.
4. When starting up, the appliance will operate in Auto mode by default.
5. To select a desired fan speed, tap the fan button to cycle through the speeds AUTO, III (high), II, I (low) until the desired speed setting is illuminated.

6. To set the timer for 2, 4 or 8 hours, tap the timer button until the desired setting is illuminated. When the set time has elapsed, the appliance will automatically switch off. To deactivate the timer, press and hold the timer button for 3 seconds or tap the timer button repeatedly until the timer setting lights are turned off.

7. To turn the ioniser ON, press the ION button once until the white LED light next to the button is illuminated. Press the ION button again to turn the ioniser OFF.

8. To turn the air quality indicator light ON, press the button. To turn the air quality indicator light OFF, press the button once more.
9. Important: Always turn OFF and unplug the unit when not in use.

Care and maintenance

• Before cleaning the air purifier, always turn OFF and unplug the unit.
• Clean the exterior surface with a clean, damp cloth.
  • The top air outlet vent can be cleaned of dust with a small, soft brush.
• If you would like to clean the inside of your filter compartment, ONLY use a dry, soft cloth to wipe it down.

WARNING: Do not allow moisture to come into contact with the main housing of the air purifier. NEVER use detergents, gasoline, glass cleaner, furniture polish, paint thinner, or other household solvents to clean any part of the appliance.

Air quality sensor maintenance

Open the small door compartment and use a vacuum cleaner for about 10 seconds at the lowest speed setting.

It is recommended to do this once every two months.

Illustration of a cylindrical container with a perforated surface and a small inset showing a mechanical component (no text or symbols)

Step 1. Open the air quality sensor cover.

Illustration of a cylindrical container with granular material and a small labeled component (no text or symbols)

Step 2. Clean air quality sensor, air inlet, air outlet and lens with vacuum cleaner.

Illustration of a cylindrical container with granular pattern and a small rectangular object on top (no text or symbols)

Step 3. Reattach the air quality sensor cover.

How to replace the True HEPA filter

It is recommended to replace the 3-in-

1 True HEPA filter every 12 months depending on usage.

1. The filter replacement indicator light and air quality indicator will flash when it's time to replace the filter.
2. Turn OFF and unplug the air purifier.
3. Locate the filter cover on the bottom of the unit.
4. Rotate the knob counterclockwise to remove the cover and expose the filter (Figure 1-2 on the previous page).

5. Remove and discard the filter and re-insert a new filter (Figure 3 on the previous page).

6. Re-align the filter cover and turn the knob clockwise to close.

7. Plug the unit and turn the power ON.
8. To reset the filter status on the air purifier, press & hold the filter replacement button for 3 seconds. The filter icon will Flash 3 times and then go off.
   Information on where to purchase replacement filters can be found on our website at www.sunbeam.com.au.
   WARNING: Only use the original Sunbeam filter model SAPF360D specially intended for this appliance. Do not use any other filters.

Troubleshooting and support

For troubleshooting and FAQs visit www.sunbeam.com.au.

Problem Cause	Solution
The air purifier is not working.	The appliance is not plugged in.	Check if unit is properly plugged in and outlet is working.
	The appliance is not switched on.	Make sure unit is turned ON.
	The filter is not properly installed.	Make sure filters are properly installed.
	The filter cover is not fully assembled.	Check that the filter cover is correctly assembled by re-aligning the filter cover and turn the knob clockwise to close.
The air flow has decreased.	The air intake grille and filtered air outlet may be obstructed.	Turn OFF and unplug the appliance. Remove any obstructions blocking the air intake grille, fabric pre-filter and filtered air outlet.
	The filter is nearing the end of its useful product life.	Check the condition of the filters and replace if necessary.
	Pre-installed filter is covered by a protective plastic packaging.	Check filter to remove any plastic packaging and re-install the filter.
The air purifier is making a loud noise.	Pre-installed filter is covered by a protective plastic packaging.	Check filter to remove any plastic packaging and re-install the filter.
	The ioniser may produce an occasional popping or cracking sound.	This is normal and occurs when a small buildup of ions is discharged.

This product is covered by a 12 month replacement or repair warranty, which is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia) or New Zealand Consumer Guarantees Act (if your product was purchased in New Zealand).

Should you experience any difficulties with your product during the warranty period, please contact our customer service line for advice on 1300881861 in Australia, or 0800786232 in New Zealand.

Australia

www.sunbeam.com.au 1300 881 861

New Zealand

www.sunbeam.co.nz 0800 786 232

Upon receipt of your claim, Sunbeam will seek to resolve your difficulties or, if the product is defective, advise you on how to obtain a replacement or refund.

To assist us in managing warranty claims, we recommend you register your product as soon as practicable after purchase, on our Sunbeam website and uploading a copy of your original receipt. View the Support section of the Sunbeam website.

In order to make a claim under our warranty, you must have the original proof of purchase documentation for the product and present it when requested (if not already uploaded to our website).

Should your product develop any defect within 12 months of purchase because of faulty materials or workmanship, we will replace or repair it, at our discretion, free of charge. A product presented for repair may be replaced by a refurbished product of the same type rather than being repaired. Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workmanship during the warranty period. Your warranty does not cover misuse or negligent handling

(Including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, or normal wear and tear.

Your warranty does not:

- cover freight or any other costs incurred in making a claim, consumable items, accessories that by their nature and limited lifespan require periodic renewal (such as filters and seals) or any consequential loss or damage; or

• cover damage caused by: -power surges, power dips, voltage supply problems, or use of the product on incorrect voltage;

-servicing or modification of the product other than by Sunbeam or an authorised service centre; -use of the product with other accessories, attachments, product supplies, parts or devices that do not conform to Sunbeam specifications; or -exposure of the product to abnormally corrosive conditions; or

- extend beyond 3 months if the product is used in commercial, industrial, educational or rental applications.

The benefits given to you by our warranty are in addition to other rights and remedies under law in relation to the product.

In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.

If your warranty claim is not accepted, we will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.

Should your product require repair or service after the warranty period, contact your nearest service centre. For a complete list of service centres, visit our website or call our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.

Need help with your appliance?

Contact our customer service team or visit our website for information and tips on getting the most from your appliance.

Australia I visit www.sunbeam.com.au

phone [phone]

New Zealand | visit www.sunbeam.co.nz

phone [phone]

Newell Australia Pty Ltd. ABN 68 075 071 233

Sunbeam is a registered trade mark.

Made in China to Sunbeam's specification.

Due to minor changes in design or otherwise,

the product you buy may differ slightly from the one shown here.

Approved by the appropriate electrical regulatory authorities.

©Copyright Sunbeam 2022.

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