ACPHP09K - Air conditioner Defy - Free user manual and instructions

Product Type	Portable Air Conditioner
Model	ACPHP09K
Brand	Defy
Cooling Capacity	9000 BTU/h
Power Supply	220-240 V ~ 50 Hz
Dimensions (H x W x D)	70.5 cm x 45.6 cm x 36.5 cm
Weight	28.5 kg
Refrigerant	R290
Energy Efficiency Class	A
Noise Level (Low/High)	52 / 56 dB(A)
Airflow Volume	350 m³/h
Operating Modes	Cooling, Fan, Dehumidification
Thermostat Range	16°C - 30°C
Remote Control	Yes, included
Timer	Yes, 0-24 hours
Auto Swing	Yes, horizontal louvres
Filter Type	Washable mesh filter
Filter Cleaning	Every 2 weeks, wash with water
Condensate Drainage	Continuous drain or manual bucket
Exhaust Hose Length	1.5 m
Spare Parts Availability	Remote, filter, hose, drain plug
Safety Features	Overheat protection, auto shut-off
Warranty	2 years

Frequently Asked Questions - ACPHP09K Defy

How do I install the exhaust hose?

Attach the exhaust hose to the back of the unit and extend it to a window or vent. Use the supplied window kit to seal the opening. Ensure the hose is as short and straight as possible for efficient cooling.

How often should I clean the air filter?

Clean the filter every two weeks under normal use. Remove it, wash with lukewarm water, let it dry completely before reinstalling. A dirty filter reduces cooling performance and increases energy consumption.

Why is the unit not cooling enough?

Check that the filter is clean, the exhaust hose is properly installed and not blocked, and the room is sealed from outside air. Also ensure the set temperature is lower than room temperature and the unit is the correct size for the room (up to 20-25 m² for 9000 BTU).

How do I drain the condensate water?

In humid conditions, water collects in the internal tank. You can either use the continuous drain by attaching a hose to the drain outlet, or empty the bucket manually when the full indicator lights up. Refer to the manual for your model.

Can I use the air conditioner without the exhaust hose?

No, the exhaust hose must always be vented to the outside to expel hot air. Using it without the hose will cause the unit to overheat and not cool effectively.

What does the timer function do?

The timer allows you to set the unit to turn on or off automatically up to 24 hours in advance. Use it to cool the room before you arrive or to save energy by turning off after you sleep.

The remote control is not working. What should I do?

First, check the batteries and replace them if needed. Ensure there are no obstacles between the remote and the unit, and that you are within range (about 7 meters). If still not working, point the remote at the unit and press the button firmly.

How to switch between cooling and fan only mode?

Press the Mode button on the remote or control panel until you see the desired mode icon. In fan mode, the compressor does not run, so it only circulates air without cooling.

What is the recommended temperature setting for optimal cooling?

For energy efficiency and comfort, set the thermostat to 24-26°C. This balances cooling performance with electricity consumption. Each degree lower increases energy use by about 10%.

The unit displays an error code E1/E2/E3. What does it mean?

Error codes indicate sensor or system faults. E1 usually means a room temperature sensor error, E2 indicates a coil sensor error, and E3 may be a refrigerant leak or compressor issue. If the error persists, contact Defy service center.

USER MANUAL ACPHP09K Defy

Abstract geometric pattern with four empty circles and a diagonal line (no text or symbols)

Simple line drawing of a kitchen range hood (no text or symbols)

Simple line drawing of a oven with three handles (no text or symbols)

Blank white image with no visible text, symbols, or discernible features

Simple line drawing of a washing machine with no text or symbols

Simple line drawing of a kitchen appliance outline (no text or symbols)

Customer Care Line
(after sales service)

086 100 3339

Air Conditioner

Remote control manual

Read this manual before initial installation and operation of the appliance!

Dear Customer, Your new Defy appliance was manufactured in a state of the art facility and has passed the strictest quality control procedures. Please read this manual carefully before using your appliance for the first time and then store it within easy reach for future reference. We trust you will enjoy years of trouble free use.

The user manual:

• This manual will provide you with information on how to safely operate and care for your appliance in order that you gain the maximum benefit from it.
• Pay particular attention to safety instructions.
• Read all additional documents supplied with your appliance.
• This manual may be used for several similar but different models. Please check for relevance regarding your particular model.

Explanation of symbols used in this manual

Important safety information. Warning for hazardous situations with regard to life and property.

Caution; Warning for supply voltage.

Caution; Warning for fire hazard.

Read the instructions.

Useful information. Important information or useful hints about usage.

Unpacking

Remove all packaging. Ensure that packing material is disposed of in a responsible manner and that any plastic bags are cut up to prevent children playing with them and accidentally suffocating. If the appliance is damaged in any way do not use it. Report the damage to your dealer who will take the necessary corrective action.

Contents

1. Your Air Conditioner 4
2. Important Safety Information 5
   Warnings 5
3. Parts list 7

4. Placement 8
   Installation 8

5. Control panel 10
   Remote control 11
   Water drainage 12

6. Maintenance and cleaning 14
7. Trouble shooting 16
8. Branches 19
9. Warranty 20

ACPHP 09 K

White industrial air conditioner unit with black top and 'DEFY' logo, no visible text or symbols on body

	This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
	Children should be supervised to ensure that they do not play with the appliance.
	The manufacturer strives for continuous improvement. Thus technical specifications, text and illustrations in this manual are subject to change without notice.
	Figures represented in this instruction manual are schematic and may not correspond exactly with your appliance. If the parts are not included in the unit you have purchased, they may be model specific and only valid for some models.
	Values stated on the labels or in the documentation accompanying it are obtained in laboratory conditions in accordance with the relevant standards. Depending on operational and environmental conditions of the unit, these values may vary.
	Check the accessories of the appliance. Read the user manual before using the accessories.

2 Important safety information

Please review and observe the following information. Failure to do so may result in injuries or material damage and will render any warranty and reliability commitments void.

Warnings

• Hand this owners manual over to the new owner should ownership change.
• The appliance must only be used for its intended purpose: Room temperature regulation.
• The air conditioner is intended for domestic use only.
• Consult with your authorised DEFY service centre for all questions and problems relating to the appliance. Only authorised agents are to carry out repairs.

	Place the appliance in a dry environment. Do not spatter water or oil into the appliance. Use indoors only. Do not use outdoors.
	Do not unplug the power cord during operation. Doing so could cause a fire. To unplug the appliance, switch off the unit and remove the plug by pulling on the plug and not the cord!
	Do not attempt to extend the power cord by joining it to another cord, or by using an extension cord. Do not put any other loads on the power supply socket. Extension cables and multiway plugs must not be used for connection.
	Do not damage the power cord. Placing heavy objects on the power cord, having the power cord near objects that operate at high temperatures may cause electric shock and fire.
	Unplug the power plug or switch off the power supply when not using the appliance for a long time. (Accumulated dirt might cause fire).
	Ensure the supply voltage meet the requirements as per the specification table. Damages caused by incompatible connections are not covered by the warranty
	An earth leakage breaker with rated capacity must be installed to avoid possible electric shocks.
	Do not place burner type appliances where they will be exposed to the airflow of the air conditioner as this may cause incomplete combustion.
	Do not use the following for cleaning: Chemical solvents, insecticide or inflammable spraying materials. These will damage the appearance of the appliance. Do not spray or sprinkle water directly onto the appliance.
	Vapour and vaporized cleaning materials must never be used in cleaning the appliance. The vapour may come into contact with the electrical parts and cause a short circuit or electric shock.
	Close doors and windows while operating the appliance for a long time, if room air is quite turbid, open the door and window for a short period of time to allow for some fresh air circulation.
	If anything abnormal such as a burning smell occurs, stop the operation immediately and unplug the appliance.
	Do not place the appliance at locations where flammable gas may leak. If there is an electrical leakage from the appliance, it may cause a fire or explosion.
	Do not use the appliance other than for its intended purpose. Do not use your appliance for cooling medicine or academic research samples which require strict temperature control.
	Do not insert a finger, a rod or any other objects into the air outlet/inlet grille. The fan runs at a high speed and it will cause an injury if touched.
	Do not dispose of the appliance along with regular household waste. Contact your local authority for disposal information and facilities available. Never dispose of the appliance in a fire.
	Do not allow children to climb on the appliance. Never use the parts of your appliance as a means of a support or step.
	Young children or infirm persons are not to use the appliance without supervision.
	Keep ventilation openings clear of obstructions.
	Unplug the appliance when cleaning, during routine maintenance or if it will not be used for an extended period.
	Should the mains lead of the appliance become damaged or should it need replacing at any time, it must be replaced by a special purpose made mains lead which can only be obtained from a DEFY Authorised Service Agent.
	Never connect your appliance to electricity saving systems as they may damage the appliance. Do not pull the batteries apart or throw them into a fire, they will explode.
	Do not use explosive substances such as aerosol cans with a flammable propellant near the appliance. Do not use flammable gas, benzene, petrol or volatile substances near the appliance.
	In the event of a malfunction, disconnect the appliance from the power supply. Do not operate a damaged appliance. Consult with your nearest DEFY service centre should you have any concerns
	Never place objects on top of the appliance.
	Keep the appliance away from heat sources and out of direct sunlight.
	The electrical safety of the appliance is only guaranteed if the earth system of your home is compliant with national standards.
	Do not expose your body directly to the cool (or hot) air of the appliance for prolonged periods; do not cool (or heat) the room too much. This could effect your physical condition and cause health problems.
	Do not leave the appliance to run when there is no one around. If you are going to be away even for a short period turn the appliance off.
	The appliance must NOT be installed in the laundry. The appliance must be positioned so that the plug is accessible. Keep the appliance in the upright position, having it in any other position will compromise the compressor performance. Ensure the wall socket can be easily reached from the appliance location. Keep the appliance on flat level ground with a clearance of at least 50 cm from any objects. Ensure air inlet and air outlet are not obstructed. Ensure no damage to the plug. Insert plug into wall socket first, switch on at wall outlet and then press the “Power” button to run the appliance.

Exhaust Pipe Assembly

The manufacturer strives for continuous improvement. For this reason, the text and illustrations in this manual are subject to change without notice.

4 Placement

Place the appliance on a flat dry area, and keep it at least 50cm away from other objects.

Warning: before using the mobile air conditioning, keep it upright for at least two hours.

The air conditioning can be easily moved in the room. In the moving process, ensure that the air conditioning is in the upright position and the air conditioning should be placed on a flat surface. Do not install and use the air conditioning in the bathroom or other humid environments.

Installation

Install the heat pipe assembly (as shown in Fig.1): screw the heat pipe assembly (exhaust fitting end) into the exhaust port on the rear panel.

Fig.1

Fig.2

Fig.3

Install the window sealing plate assembly

1) Half open the window, and mount the window sealing plate assembly to the window (as shown in Fig.2 and Fig.3); the assembly can be placed in a horizontal or vertical direction.
2) Pull the window sealing plate assembly open, adjust the opening distance to bring both ends of the assembly into contact with the window frame, and fix the assembly to the frame. Install the window sealing plate assembly

Install the body

1) Move the machine with installed heat pipe and fittings to the window, the distance between the body and walls or other objects must be least 50 cm (as shown in Fig.4).

The manufacturer strives for continuous improvement. For this reason, the text and illustrations in this manual are subject to change without notice.

Fig.4

2) Elongate the exhaust pipe and snap the flat end of the exhaust pipe joints into the hole of the window sealing plate assembly (as shown in Fig.5 and Fig.6).

Note: The flat end of the exhaust pipe joints must be snapped into place. The pipe must not be distorted or have substantial bends (greater than 45°). Keep the ventilation of the exhaust pipe open without any obstructions.

Line drawing of an air conditioner unit connected to a door, showing airflow direction (no text or symbols)

Line drawing of a portable air conditioner unit connected to a wall-mounted hose, with no text or symbols present.

Warning: The length of the exhaust pipe has been calculated to suit the appliance, do not replace or lengthen the exhaust pipe as this will adversely affect the performance of the appliance.

Note: The maximum length of the exhaust pipe is 280 -1500mm. Keep the length as short as possible. Keep the exhaust pipe as level as possible so as not to restrict air flow. Do not use extension tubes or replace with different pipes, this may lead to a malfunction. Exhaust pipe must not be blocked; this may cause overheating.

1. Power Key 2. Mode Selection Key 3. Sleep Key 4. Down Key 5. Up Key 6. Fan Speed Selection Key 7. Timer Key

1: When the machine is powered on for the first time, the buzzer will sound, the machine will go into standby status.
2: Power Key: Press this key to switch the machine on and off.
3: Mode Selection Key: In the case of power on, press the key to switch between cooling → dehumidification → fan → heating → cooling → mode.
4: Up Key and Down Key: Press these keys to change the temperature setting or setting time, operate as follows:

While setting temperature, press the up or down key to select the required temperature (not available in fan or dehumidifying mode).

While setting time, press the up or down key to select the required time.

5: Fan Speed Selection Key:

In cooling and fan mode, press this key to select high or low fan speed. Under anti freeze conditions, the unit may not run according to the set fan speed.

In the dehumidifying mode, this key is non functional and the fan will default to low fan speed operation.

6: Timing Key:

In the case of power on, press the key to end timing; in the case of power off, press the key to start timing. When the timing symbol flashes, press the up and down key to select the required timing value.

Timing values can be set from 1-24 hours. The timing value is adjusted in hourly increments.

7: Sleep Mode:

In the cooling Mode, Press the UP and Fan Key to switch on sleep mode, the unit will then operate in energy saving and quiet mode.

Sleep mode cannot be activated in the dehumidifying or fan mode.

The compressor will switch off when the inner unit chassis is full of water. The water full Lamp will turn on and buzzer will alarm for several second,

1. Power: Press key to switch the machine on or off.
2. Timer: Press key to set timing.
3. Down: Press key to reduce temperature and timing set value.
4. Mode: Press key to switch between cooling, dehumidifying, fan or heating mode.
5. Up: press key to increase temperature and timing set value.
6. Fan: press key to select high, low wind speed.
7. Sleep Mode: Press key to turn on the sleep mode.

Protection Functions

Frost Protection Function

In cooling, dehumidifying or economic power saving mode, if the temperature of the exhaust pipe is too low, the machine will automatically enter protection status; if the temperature of the exhaust pipe reaches a certain temperature, it automatically reverts to normal operation.

Overflow Protection Function

When water in the water pan exceeds the warning level, the machine will automatically sound an alarm, and the "FULL" indicator light will flash. At this point, you need to move the drainage pipe connecting the machine or the water outlet to sewer or other drainage area to empty the water (See drainage instructions). After the water is emptied, the machine will automatically return to the original setting.

Automatic Defrosting ( Only cooling models have this function)

The machine has automatic defrosting function.

Protection Function of the Compressor

To increase the service life of the compressor, it has a 3-minute delay booting protection function after the compressor is turned off

Water drainage

Manual drainage:

1) When the machine stops after the water is full, turn off the machine power and unplug the power plug. Note: Please move the machine carefully, so as not to spill the water in the water pan at the bottom of the body.

2) Place the water container below the side water outlet behind the body. 3) Unscrew the drainage cover and unplug the water plug, the water will automatically flow into the water container.

1. Keep the drainage cover and the water plug in a safe place.
2. During drainage, the body can be tilted backwards slightly.
3. If the water container gets too full, plug the water outlet with the water plug as soon as possible to prevent water from flowing onto the floor or the carpet.
   4 When the water has completely drained refit the water plug, and tighten the drainage cover. Note. Restart the machine only after the water plug and drainage cover are installed, or condensate water from the machine will flow onto the floor or the carpet.

Line drawing of a multi-tiered industrial air purifier unit with cooling fans and wheels (no text or symbols)

Water drainage

Continuous drainage (Optional) (only applicable to dehumidifying mode), as shown in figure:

1) Unscrew the drainage cover, and unplug the water plug.
2) Fit the drainage pipe into the water outlet.
3) Connect the drainage pipe to the bucket.

Line drawings of two industrial air purifiers with cooling fans and a bucket, no text or symbols present

Warning: In order to avoid an electric shock, always power off the air conditioner and pull out the plug from the wall socket before cleaning, maintenance or repairs.

Warning: Do not attempt to maintain or repair the appliance yourself. Only authorised agents are to carry out repairs.

Cleaning the appliance

1. Wipe the surface of the appliance with a soft moist cloth and then wipe it again with a soft dry cloth. (Do not use benzene, solvent or any other chemical products).
2. Don't spatter water into the appliance.

Cleaning the air filters

1. Clean the air filters at least once in every two weeks. Before cleaning, be sure to stop the operation of the appliance and pull out the plug from the wall socket.
2. If the filters are blocked and are not cleaned then the efficiency of the air conditioner will be reduced.
3. Wash the filters in clean water and leave them to dry in the shade.

Note: Do not run the appliance without filters.

Clean the filter screen

If the filter screen is clogged with dust, and the effectiveness of the air conditioning is reduced, be sure to clean the filter screen once every two weeks.

Clean the upper filter screen frame

1) Clasp the wedging block of the EVA filter screen frame with hands. Push down from the outside to remove the EVA filter screen frame. Unscrew four screws fixing the EVA filter screen and the rear housing to remove the EVA filter screen (as shown in the above figure).
2) Put the EVA filter screen into warm water with neutral detergent (about 40°C) and dry it in the shade after rinsing clean.

Page 14

If you will not be using the appliance for a long period of time

1: Unscrew the drainage cover, unplug the water plug, and discharge the water in the water pan into other water containers or directly tilt the body to discharge the water into other containers.
2: Turn on the machine, adjust it to low-wind ventilation mode, and maintain this state until the drainage pipe becomes dry, so as to keep the inside of the body in a dry state and prevent it from mildewing.
3: Turn off the machine, unplug the power plug, and wrap the power cord around the wrapping post; install the water plug and the drainage cover.
4: Remove the exhaust pipe and keep it properly.
5: Cover the air conditioning with a plastic bag. Put the air conditioning in a dry place, keep it out of the reach of children, and take dust control measures.
6: Remove batteries of the remote control and keep them properly.
Note: ensure that the body is placed in a dry place and keep all machine components properly.

If you have not used the air conditioner for a long period of time

• Clean the filters and refit them to their original position. Clean the appliance with a piece of soft cloth.
• Insert the power plug (ensure the earth wire is not loose).
• Refit the batteries into the remote controller.

7 Trouble shooting

Please review this list before calling a service centre. It could save you time and money. This list includes frequent complaints that do not arise from defective workmanship or material usage. Some of the features described here may not apply to your model.

Problem Reason Solution
The air conditioning does not work.	There is no electricity.	Turn it on after connecting it to a socket with electricity.
	The overflow indicator displays "FL".	Discharge the water inside.
	The ambient temperature is too low or too high	Recommend to use the machine in at the temperature of 7-35 °C
	In cooling mode, the room temperature is lower than the set temperature; in heating mode, the room temperature is higher than the set temperature.	Change the set temperature.
	In dehumidification mode, the ambient temperature is low.	The machine is placed in a room with an ambient temperature of greater than 17°C
The cooling effect is not good	There is direct sunlight. Pull the Curtain.
	Doors or windows are open; there are a lot of people; or in cooling mode, there are other sources of heat.	Close doors and windows, and add new air conditioning.
	The filter screen is dirty. Clean or replace the filter screen.
	The air inlet or outlet is blocked. Clear obstructions.
Big Noise	The air conditioning is not placed on a flat surface.	Put the air conditioning on a flat and hard place (to reduce noise).
compressor does not work.	Overheat protection starts.	Wait for 3 minutes until the temperature is lowered, and then restart the machine.
The remote control does not work.	The distance between the machine and the remote control is too far.	Let the remote control get close to the air conditioning, and make sure that the remote control directly faces to the direction of the remote control receiver.
	The remote control is not aligned with the direction of the remote control receiver.
	Batteries are dead. Replace batteries.
Displays 'E1'. The pipe temperature sensor is abnormal.		Check the pipe temperature sensor and related circuitry.
Displays 'E2' The room temperature sensor is abnormal.		Check the room temperature sensor and related circuitry.

If an abnormal operating condition occurs, switch off the air conditioner and unplug the plug from the wall socket. Contact the customer care line on 086 100 3339 for all questions and problems relating to the air conditioner. Only authorised agents are to carry out repairs.

Since the following are not factory faults they are the owners responsibility:

• Damage to the exterior finish and breakage of components.
• Damage caused through improper use of the appliance.
• Damage caused by moving the appliance.

If you find one of the following symptoms, please switch the circuit breaker off immediately and call the nearest authorised Defy service centre for help.

• The power cord has overheated or is damaged.
• An abnormal sound is heard during operation.
• The circuit breaker, fuse or the earth leakage breaker often cuts off the operation.
• One of the switches or buttons often fails to work normally.
• The air conditioner emits a burning smell during operation.
  • Water leaks from the unit.

	Warning: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
	Note: Due to a policy of continuous improvement, we reserve the right to modify technical data without notice. While errors and omissions are a possibility, every reasonable effort has been made to ensure that the information in this manual is correct.

Schematic Diagram for Cooling & Heating model

graph TD
    A["Condenser"] --> B["Capillary"]
    B --> C["Compressor Evaporator"]
    C --> A

South African Branches:

BLOEMFONTEIN

Unit Number 5

Monument Business Park

50 Monument Road

Oranjesig, Bloemfontein

[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441

[e-mail]

DURBAN

135 Teakwood Road, Jacobs,

Durban, 4052

[e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,

East London, 5201

[e-mail]

GAUTENG, MIDRAND

127 15th Road, Cnr Pharmaceutical & 15th Rd,

Midrand, Gauteng

[e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699

[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth 6001

[e-mail]

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road

P.O. Box 33681

Lusaka, 10101, Zambia

Tel: [phone]

Fax: [phone]

[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD

10 Tienie Louw Street, Northern Industrial Area

P.O. Box 21158, Windhoek, Namibia

Tel: [phone]

Fax: [phone]

[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent

Msasa, Harare, Zimbabwe

Tel: [phone]

Cell: [phone]

Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate

Gaborone International Commerce Park

Kgale View, Gaborone

Botswana

Tel: [phone]

Fax: [phone]

Cell: [phone]

[e-mail]; [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100

Tel: [phone]

Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

Please register your product at

www.defy.co.za

DEFY APPLIANCES (PTY) LTD

P.O.BOX 12004

JACOBS

DURBAN

4026

SOUTH AFRICA

This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic use, both in workmanship and material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the right to effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.