MAG342CQRV - Screen MSI - Free user manual and instructions
Find the device manual for free MAG342CQRV MSI in PDF.
| Product Type | 34-inch Curved Gaming Monitor |
| Model | MAG342CQRV |
| Panel Type | VA |
| Resolution | 3440 x 1440 (UWQHD) |
| Refresh Rate | 100Hz |
| Response Time | 1ms (MPRT) / 4ms (GTG) |
| Brightness (Typical) | 250 cd/m² |
| Contrast Ratio (Typical) | 3000:1 |
| Curvature | 1500R |
| Viewing Angles | 178°(H) / 178°(V) |
| Color Gamut | sRGB 112% / DCI-P3 89% |
| Display Colors | 16.7 million |
| Input Interfaces | HDMI 2.0 x1, HDMI 1.4 x1, DisplayPort 1.2 x1 |
| Audio | Headphone Jack (3.5mm) |
| Power Supply | External Adapter (19V, 3.42A) |
| Power Consumption | 100-240V, 50/60Hz, 1.5A |
| Ergonomic Adjustments | Tilt (-5° ~ 20°), Height (0 ~ 90mm), Swivel (-30° ~ 30°), Pivot (-5° ~ 5°) |
| VESA Mount | 75 x 75mm (M4 x 10mm screws) |
| Kensington Lock | Yes |
| Dimensions (W x H x D) | 808.6 x 514.2 x 270.0 mm (with stand) |
| Weight (Net / Gross) | 6.8 kg / 9.3 kg |
| Operating Temperature | 0°C to 40°C |
| Package Contents | Monitor, Stand, Stand Base, Screws, Power Adapter & Cord, HDMI Cable (opt.), DP Cable (opt.), Quick Start Guide, Warranty Card, Registration Card |
| Safety & Environmental | CE, FCC-B, WEEE, RoHS compliant; supports Adaptive-Sync (FreeSync) |
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USER MANUAL MAG342CQRV MSI
Copyright and Trademarks Notice
Revision
Technical Support
Safety Instructions
CE Conformity
FCC-B Radio Frequency Interference Statement
WEEE Statement
Chemical Substances Information
RoHS Statement
Getting Started
Package Contents
Installing the Monitor Stand
Adjusting the Monitor
Monitor Overview
Connecting the Monitor to PC
OSD Setup
OSD Key
OSD Setup Menu
Appendix
Specifications
Preset Display Modes
Troubleshooting
Copyright and Trademarks Notice
Copyright © Micro-Star Int'l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int'l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.
Revision
Revision Date
V1.0, 2020/07
Technical Support
If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.
Safety Instructions

Read the safety instructions carefully and thoroughly.
All cautions and warnings on the device or in the user's manual should be noted.
Refer servicing to qualified personnel only.

Keep the User's Guide that comes with the package for future reference.

To prevent fire or shock hazard, keep this device away from humidity and high temperature.

Lay this device on a reliable flat surface before setting it up.

Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating. Do not cover the ventilator.

Do not leave the device in an unconditioned environment with a storage temperature above 60°C or below -20°C, which may damage the device.
NOTE: The maximum operating temperature is around 40°C.

When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.


Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.

Always keep strong magnetic or electrical objects away from the device.

If any of the following situations arises, get the device checked by service personnel:
The power cord or plug is damaged - Liquid has penetrated into the device - The device has been exposed to moisture
The device does not work well or you cannot get it to work according to the user's manual
The device has dropped and damaged - The device has obvious signs of breakage

Green Product Features
Reduced energy consumption during use and stand-by; Limited use of substances harmful to the environment and health; Easily dismantled and recycled; Reduced use of natural resources by encouraging recycling; Extended product lifetime through easy upgrades; Reduced solid waste production through take-back policy
Environmental Policy
The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life. Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products. Visit the MSI website and locate a nearby distributor for further recycling information. Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.
Warning! Overuse of screens is likely to affect eyesight. Recommendations:
1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.
CE Conformity
This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:
Reorient or relocate the receiving antenna; Increase the separation between the equipment and receiver; Connect the equipment into an outlet on a circuit different from that to which the receiver is connected; Consult the dealer or an experienced radio/television technician for help
The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
(626) 913-0828
www.msi.com
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, which takes effect on August 13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at:
https://www.msi.com/html/popup/csr/evmtprtt_pcm.html
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.
https://storage-asset.msi.com/html/popup/csr/cemm_jp.html
India RoHS
This product complies with the "India E-waste (Management and Handling) Rule 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic of Turkey.
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.
Getting Started
This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.
IMPORTANT
• The illustrations are for reference only. Your monitor may vary in appearance. Do not use any sharp objects on the monitor.
Package Contents
1 Monitor 2 Stand 3 Stand Base with Screw 4 Stand Screws x4 5 Power Adapter & Power Cord 6 HDMI Cable (Optional) 7 DisplayPort Cable (Optional) 8 Quick Start Guide 9 Warranty Card 10 Registration Card
* Contact your place of purchase or local distributor if any of the items is damaged or missing.
* Package contents may vary by country.
Installing the Monitor Stand
IMPORTANT
Place the monitor on a soft, protected surface to avoid scratching the display panel.
The holes for installing the stand can also be used for wall mount. Please contact your dealer for a proper wall mount kit.
1. Align the latches of the stand to the monitor. 2. When the stand is secured to the monitor, a click sound will be heard. 3. Connect the base to the stand and tighten the base screw to secure the base.



Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment capabilities.
IMPORTANT
- Avoid touching the display panel when adjusting the monitor.
- The reserved pivot 5° is designed for adjusting the level imbalance of some tables.



Monitor Overview
1 Menu Key 2 Select Key 3 Select Key 4 Enter Key 5 Power Button 6 LED Indicator White: On Orange: Standby 7 HDMI 1.4 Port (Optional) HDMI 2.0 Port (Optional) 8 DisplayPort 1.2 (Optional) DisplayPort 1.4 (Optional) 9 Headphone Jack 10 Power Jack 11 Kensington Lock
Connecting the Monitor to PC
1. Turn off your computer. 2. Connect the HDMI/DisplayPort cable from the monitor to your computer. 3. Assemble the monitor power adapter & power cord (Figure A). 4. Connect the power adapter to the monitor power jack (Figure B). 5. Plug the power cord into the electrical outlet (Figure C). 6. Turn on the monitor (Figure D). 7. Power on the computer, then the monitor will auto detect the signal source.


2
OSD Setup
This chapter provides you with essential information on OSD Setup.
IMPORTANT
All information is subject to change without prior notice.
OSD Key
The monitor comes with a set of OSD keys that help to control the On-Screen Display (OSD) menu.

Without entering the OSD menu, you can use these OSD keys as hot keys for quick settings.
| OSD Key Function Basic Operations | ||
Game Mode![]() | Press button to enter this settingPress or button to selectPress E button to confirm and exit. | |
Screen Assistance![]() | Press button to enter this settingPress or button to selectPress E button to confirm and exit. | |
| E | Input Source![]() | Press E button to enter this settingPress or button to selectPress E button to confirm and exit. |
OSD Setup Menu
Press the M button to launch the On-Screen Display (OSD) main menu. In the OSD screen, use the M ◀ ▶ E buttons to tune the desired function to suit your personal preferences.
These OSD key operations are as follows:
| OSD Key Basic Operations | |
![]() | ■ Exiting the current menu |
![]() | ■ Selecting function menus and items■ Allowing upward adjustment in function values |
![]() | ■ Selecting function menus and items■ Allowing downward adjustment in function values |
![]() | ■ Entering the submenus■ Confirming a selection or setting |
Optix MAG342CQR
Optix MAG342CQRV
Gaming
| 1st Level Menu 2nd/3rd Level Menu Description | |
| Game Mode User User mode | |
| FPS First person shooting game mode | |
| Racing Racing game mode | |
| RTS Strategic game mode | |
| RPG RPG game mode | |
| 1st Level Menu 2nd/3rd Level Menu Description | ||
| Night Vision OFF ■ This function optimizes background | ||
| Normal | brightness and is recommended for FPS games | |
| Strong | ||
| Strongest | ||
| A I | ||
| Response Time Normal ■ Users can adjust Response Time in any | ||
| Fast | Mode | |
| Fastest | ||
| Anti Motion Blur | ![]() | ■ Brightness cannot be adjusted when Anti Motion Blur is set to ON■ When Screen Refresh Rate is lower than 85HZ, Anti Motion Blur cannot be enabled■ When Anti Motion Blur is enabled, HDCR cannot be enabled and will be grayed out■ This function is recommended for cinema, FPS and Racing games |
| Zero Latency | ![]() | ■ Users can adjust this item in any mode, any input source, any resolution and any screen refresh rate■ While FreeSync is enabled, Zero Latency have to set to ON |
| Refresh Rate | ![]() | ■ Users can adjust Refresh Rate in any Mode■ Default Refresh Rate Location is Left Top Location is adjustable in OSD Menu■ Customize: PressM button to go up;▲button to go left;▼button to go right;Ebutton to go down; pressM +▼buttons to save setting and exit |
| OFF | ||
| ON | ||
| Alarm Clock Location I | ![]() | ■ Default Alarm Clock Location is Left Top Users can select their own location■ Customize: PressM button to go up;▲button to go left;▼button to go right;Ebutton to go down; pressM +▼buttons to save setting and exit |
| OFF | ||
| 15:00 00:01~99:59 | ||
| 30:00 | ||
| 45:00 | ||
| 60:00 | ||
| Screen Assistance No | ![]() | ■ Position: PressM button to go up;▲button to go left;▼button to go right;Ebutton to go down; pressM +▼buttons to save setting and exit |
| Adaptive-Sync | ![]() | Adaptive-Sync prevents screen tearingDisplayPort or HDMI default is OFF and can be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rateAnti Motion Blur will be disabled, if Adaptive-Sync is enabled |
▶ Professional
| 1st Level Menu 2nd Level Menu Description | ||
| Pro Mode User ■ | Pro Mode default is User | |
| Reader | ■ All items can be adjusted by users | |
| Cinema | ||
| Designer | ||
| sRGB | ||
| Eye Saver | ![]() | ■ Eye Saver protects your eyes against blue lightWhen enabled, Eye Saver adjusts the screen color temperature to a more yellow glow■ Users can adjust Eye Saver in any Mode■ When Pro Mode is set to Reader, it is mandatory to enable Eye Saver |
| HDCR | ![]() | ■ Users can adjust HDCR in any Mode■ HDCR enhances image quality by increasing the contrast of images■ When HDCR is set to ON, Brightness will be grayed out |
| Anti Motion Blur | ![]() | ■ Brightness cannot be adjusted when Anti Motion Blur is set to ON■ When Screen Refresh Rate is lower than 85HZ, Anti Motion Blur cannot be enabled■ When Anti Motion Blur is enabled, HDCR cannot be enabled and will be grayed out■ This function is recommended for cinema, FPS and Racing games |
| Image Enhancement | OFF ■ Image Enhancement enhances image edges to | |
| Weak | improve their acutance■ Users can adjust Image Enhancement in any Mode | |
| Medium | ||
| Strong | ||
| Strongest | ||
Image
| 1st Level Menu | 2nd/3rd Level Menu Description | |
| Brightness 0-100 | ■ Users can adjust Brightness in User, RTS,RPG and Reader mode | |
| Contrast 0-100 | ■ Users can adjust Contrast in any Mode | |
| Sharpness 0-5 | ■ Users can adjust Sharpness in any Mode■ Sharpness improves clarity and details of images | |
| Color Temperature | Cool ■ Color Temperature default is Normal | |
| Normal | ||
| Warm | ||
| Customization R (0-100) | ||
| Screen Size Auto | ■ Users can adjust Screen Size in any mode,any resolution and any screen refresh rate | |
| 1:1 | ||
| 4:3 | ||
| 16:9 | ||
| 21:9 | ||
Input Source
| 1st Level Menu | Description |
| HDMI1 Users can adjust Input Source in any Mode | |
| HDMI2 | |
| DP | |
PIP/PBP
| 1st Level Menu 2nd/3rd Level Menu Description | |||
| OFF ■ PIP (Picture in Picture) allows users to | simultaneously display multiple video sources on one screen One program is displayed on the full screen at the same time as one or more other programs are displayed in inset windows■ PBP (Picture by Picture) is a similar feature that displays two input sources side-by-side on the screen■ PIP/PBP default is OFF■ Display Switch allows users to switch between primary and secondary input sources■ Audio Switch allows users to switch between primary and secondary digital audio sources■ Customize: PressM button to go up; ▶ button to go left; ▶ button to go right; E button to go down; press M + ▶ buttons to save setting and exit | ||
| PIP Source DP | |||
| HDMI1 | |||
| HDMI2 | |||
| PIP Size Small | |||
| Medium | |||
| Large | |||
| Location Left Top | |||
| Right Top | |||
| Left Bottom | |||
| Right Bottom | |||
| Customize | |||
| Display Switch | |||
| Audio Switch | |||
| PBP (X2) Source1 | DP | ||
| HDMI1 | |||
| HDMI2 | |||
| Source2 DP | |||
| HDMI1 | |||
| HDMI2 | |||
| Display Switch | |||
| Audio Switch | |||
Navi Key
| 1st Level Menu | 2nd Level Menu Description | |
| LeftRightEnter | OFF■ Left Button default is Game Mode | |
| Brightness | ■ Right Button default is Screen Assistance■ Enter Button default is Input Source | |
| Game Mode | ||
| Screen Assistance | ||
| Alarm Clock | ||
| Input Source | ||
| PIP/PBP Mode | ||
| Refresh Rate | ||
| Night Vision | ||
| Information on Screen | ||

Setting
| 1st Level Menu 2nd Level Menu Description | ||
| Language | 繁體中文 | ■ Language factory default is English■ Users have to press the Middle Button to confirm and apply the Language setting■ Language is an independent setting Users' own language setting will override the factory default When users set Reset to Yes, Language will not be changed |
| English | ||
| Français | ||
| Deutsch | ||
| Italiano | ||
| Español | ||
| 한국어 | ||
| 日本語 | ||
| Русский | ||
| Português | ||
| 简体中文 | ||
| ไทย | ||
| Bahasa Indonesia | ||
| हिन्दी | ||
| Türkçe | ||
| (More languages coming soon) | ||
| Transparency 0~5 | Users can adjust Transparency in any Mode | |
| OSD Time Out 5~30 Users can adjust OSD Time Out in any Mode | ||
| RGB LED Red ■ RGB LED default is Rainbow mode | ||
| Power Button OFF ■ Set to OFF, the monitor will be turned off totally. | ||
| Information on Screen | [ННТ7] (OFF) | ■ The information of the monitor status will be showed on the right side of the screen■ Users can enable or disable the Information on Screen Default is OFF |
| [ВТАК] (ON) | ||
| Reset | YES Users can Reset and restore settings to original OSD | |
| NO | Default in any Mode | |
A
Appendix
IMPORTANT
All information is subject to change without prior notice
Specifications
| Model Optix MAG342CQR (3DB6) Optix MAG342CQRV (3DB6) | ||
| Size 34 inch | ||
| Curvature 1500R | ||
| Panel Type VA | ||
| Resolution 3440x1440 @144hz 3440x1440 @100hz | ||
| Aspect Ratio 21:9 | ||
| Brightness (nits) 300 nits (typ ) 250 nits (typ ) | ||
| Contrast Ratio 4000:1 (typ ) 3000:1 (typ ) | ||
| Refresh Rate 144Hz 100Hz | ||
| Response Time ■ 1ms (MPRT)■ 4ms (GTG)■ 14ms | ■ 1ms (MPRT)■ 4ms (GTG)■ 16ms | |
| Input Interface | ■ HDMI 2 0 x2■ DisplayPort 1 4 x1 | ■ HDMI 2 0 x1■ HDMI 1 4 x1■ DisplayPort 1 2 x1 |
| I/O | ■ HDMI 2 0 x2■ DisplayPort 1 4 x1■ Headphone Out x1 | ■ HDMI 2 0 x1■ HDMI 1 4 x1■ DisplayPort 1 2 x1■ Headphone Out x1 |
| View Angles | 178°(H), 178°(V) | |
| DCI-P3/ sRGB | 89%/ 112% | |
| Surface Treatment | Anti-glare | |
| Display Colors | 1 07b | 16 7M |
| Power Type | External Power | |
| Adapter Spec | Model: ADS-65HI-19A-1 19065E | |
| Power Input | 100~240Vac, 50~60Hz, 1.5A | |
| Power Output | 19V, 3 42A | |
| Adjustment (Tilt) -5° ~ 20° | ||
| Adjustment (Height) | 0 ~ 90mm | |
| Adjustment (Swivel) | -30° ~ 30° | |
| Adjustment (Pivot) | -5° ~ 5° | |
| Kensington Lock Yes | ||
| VESA Mounting ■ Plate Type: 75 x 75 mm■ Screw Type: M4 x 10 mm► Thread Diameter: 7 mm► Thread Pitch: 7 9 mm► Thread Length: 35 mm | ||
| Model Optix MAG342CQR (3DB6) Optix MAG342CQRV (3DB6) | |
| Dimension (W x H x D) 808 | 6 x 270 0 x 514 2 mm |
| Weight 6 8 kg (net) / 9 3 kg (gross) | |
| Environment Operating Temperature: 0°C to 40°CHumidity: 10% to 85%, non-condensingAltitude: 0 ~ 5000m | |
| Storage Temperature: -20°C to 60°CHumidity: 5% to 95%, non-condensing | |
Preset Display Modes
| Standard Resolution Optix M | MAG342CQR (3DB6) | |||
| HDMI1 HDMI2 DP | ||||
| VGA 640x480 @60Hz V V V | ||||
| 640x480 @75Hz V V V | ||||
| Dos-Mode 720x400 @70Hz V | V V | |||
| 720x480 @60Hz V V V | ||||
| 720x576 @50Hz V V V | ||||
| SVGA 800x600 @60Hz V V V | ||||
| 800x600 @72Hz V V V | ||||
| 800x600 @75Hz V V V | ||||
| XVGA 1024x768 @60Hz V V | V | |||
| 1024x768 @75Hz V V V | ||||
| SXVGA 1280x720 @50Hz V V | V V | |||
| 1280x1024 @60Hz V V V | ||||
| 1280x1024 @75Hz V V V | ||||
| 1280x1024 @100Hz V V V | ||||
| WXGA+ 1440x900 @60Hz V | V V | |||
| 1440x900 @100Hz V V V | ||||
| WSXGA+ 1680x1050 @60Hz | V V V | |||
| 1680x1050 @100Hz V V V | ||||
| Full HD 1920x1080 @50Hz V | V V | |||
| 1920x1080 @60Hz V V V | ||||
| 1920x1080 @100Hz V V V | ||||
| QHD 2560x1440 @60Hz V V | V | |||
| 2560x1440 @100Hz V V V | ||||
| WQHD 3440x1440 @50Hz V | V V | |||
| 3440x1440 @60Hz V V V | ||||
| 3440x1440 @100Hz V V V | ||||
| 3440x1440 @144Hz | V | |||
| Video Timing Resolution | 480P | V V V | ||
| 576P | V V V | |||
| 720P | V V V | |||
| 1080P | V V V | |||
| 1080P @120Hz | V | |||
| Speical EDID for PBP | 1720x1440 @60Hz V | V V | ||
| Standard Resolution Optix | MAG342CQRV (3DB6) | |||
| HDMI1 HDMI2 DP | ||||
| VGA 640x480 @60Hz V V V | ||||
| 640x480 @75Hz V V V | ||||
| Dos-Mode 720x400 @70Hz V | V V | |||
| 720x480 @60Hz V V V | ||||
| 720x576 @50Hz V V V | ||||
| SVGA 800x600 @60Hz V V V | ||||
| 800x600 @72Hz V V V | ||||
| 800x600 @75Hz V V V | ||||
| XVGA 1024x768 @60Hz V V | V | |||
| 1024x768 @75Hz V V V | ||||
| SXVGA 1280x720 @50Hz V V | V | |||
| 1280x1024 @60Hz V V V | ||||
| 1280x1024 @75Hz V V V | ||||
| 1280x1024 @100Hz V V V | ||||
| WXGA+ 1440x900 @60Hz V | V V | |||
| 1440x900 @100Hz V V V | ||||
| WSXGA+ 1680x1050 @60Hz | V V V | |||
| 1680x1050 @100Hz V V V | ||||
| Full HD 1920x1080 @50Hz V | V V | |||
| 1920x1080 @60Hz V V V | ||||
| 1920x1080 @100Hz V V V | ||||
| QHD 2560x1440 @60Hz V V | V | |||
| 2560x1440 @100Hz V V | ||||
| WQHD | 3440x1440 @50Hz V V V | |||
| 3440x1440 @60Hz V V V | ||||
| 3440x1440 @100Hz V V | ||||
| Video Timing Resolution | 480P | V V V | ||
| 576P | V V V | |||
| 720P | V V V | |||
| 1080P | V V V | |||
| Speical EDID for PBP | 1720x1440 @60Hz V V V | |||
Troubleshooting
The power LED is off.
Press the monitor power button again. Check if the monitor power cable is properly connected.
No image.
Check if the computer graphics card is properly installed. Check if the computer and monitor are connected to electrical outlets and are turned on. Check if the monitor signal cable is properly connected. The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.
No Plug & Play.
Check if the monitor power cable is properly connected. Check if the monitor signal cable is properly connected. Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
Avoid using any video extension cables. Adjust brightness and contrast. Adjust RGB color or tune color temperature. Check if the monitor signal cable is properly connected. Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
Change the refresh rate to match the capabilities of your monitor. Update your graphics card drivers. Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).















