Green - SSD Drive WESTERN DIGITAL - Free user manual and instructions

Product Type	Internal Solid State Drive (SSD)
Brand	Western Digital
Model	Green
Form Factor	2.5-inch SATA
Interface	SATA III (6 Gb/s)
Interface Speed	SSD Capability: 6 Gb/s; Connection: up to 6 Gb/s
Capacity	Various capacities available (e.g., 240GB, 480GB, 1TB)
Management Software	Western Digital SSD Dashboard
Supported Operating Systems	Windows 7, 8.1, 10 (32/64-bit)
Supported Languages	17 languages including English, French, German, etc.
Drive Health Monitoring	S.M.A.R.T. based; Life Remaining percentage; Temperature (color-coded)
TRIM Support	Yes, can be scheduled or run manually
Firmware Update	Via software, using downloaded file or bootable USB
Erase Functions	Secure Erase and Sanitize (permanently destroys data)
Diagnostic Tests	Short and Extended S.M.A.R.T. tests
Bootable USB Creation	For firmware update and erase operations
System Report	Generate CSV and MSINFO files for support
Security	Supports security protocols (e.g., TCG Opal 2.0) if drive compatible
Performance Monitoring	Real-time transfer speed (MB/s) and IOPS chart
Online Support	Access to support website, knowledge base, community forum

Frequently Asked Questions - Green WESTERN DIGITAL

How do I check the health of my WD Green SSD?

Open the Western Digital SSD Dashboard and go to the Status section. It displays Drive Health (Normal or Poor), Life Remaining percentage, and Temperature. You can also run S.M.A.R.T. diagnostic tests from the Tools tab.

How do I update the firmware on my WD Green SSD?

In the SSD Dashboard, go to the Tools tab and click Update SSD Firmware. You can check for updates online, use a downloaded file, or create a bootable USB drive. A full system shutdown is required after the update.

What is TRIM and how do I enable it?

TRIM cleans up deleted file blocks to maintain performance. In the Dashboard, go to the Performance tab and check the box to Enable Windows TRIM. You can schedule it weekly or run it manually with the 'Run TRIM Now' button.

Can I securely erase my WD Green SSD?

Yes. In the Tools tab, you can use Secure Erase or Sanitize. Both permanently destroy all user data. Secure Erase is faster (deletes mapping table), while Sanitize is slower but more thorough (erases all written blocks). For boot drives, create a bootable USB.

What operating systems are compatible with the WD Green SSD?

The Western Digital SSD Dashboard supports Windows 7 (with NVMe hotfix), Windows 8.1, and Windows 10 (both 32/64-bit). The SSD itself is compatible with any system that has a SATA III port.

How do I monitor the temperature of my SSD?

The SSD Dashboard displays the temperature in the Status section, updated every 30 seconds. The thermometer icon is green under normal operation and turns yellow if overheating.

What is the 'Life Remaining' percentage?

It represents the estimated remaining write endurance of your SSD based on usage. When it reaches 0%, the drive may become read-only or unreliable. The Dashboard shows this value in the Status section.

How do I generate a system report for support?

Go to the Help tab and click 'Generate Report'. This creates two files: SSD_Dashboard_Report.csv and SSD_Dashboard_Report_msinfo.txt. These contain detailed system and drive information needed for technical support.

Does the WD Green SSD support Gaming Mode?

No. Gaming Mode is exclusive to WD Black SSDs (SN750 and later). For the WD Green, you can use the standard performance monitoring and TRIM features to maintain optimal performance.

How do I get the Western Digital SSD Dashboard software?

Download the latest version from http://support.wdc.com. After downloading, double-click the WesternDigitalSSDDashboardSetup.exe file, select your language, and follow the installation steps. Administrative rights are required.

USER MANUAL Green WESTERN DIGITAL

Western Digital SSD Dashboard™

SSD Dashboard

User Manual

Western Digital ^® SSD Dashboard

Western Digital.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

■ Downloads — Download software and updates for your Western Digital product
■ Registration — Register your Western Digital product to get the latest updates and special offers at http://register.wdc.com
■ Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery information
■ Knowledge Base — Search by keyword, phrase, or Answer ID
■ Installation — Get online installation help for your Western Digital product or software
■ Western Digital Community — Share your thoughts and connect with other Western Digital users at http://community.wdc.com

Table of Contents

Accessing Online Support....ii

1 Introduction ....1

Minimum System Requirements....1

Supported Operating Systems....1

Supported Languages....1

Installation....2

Usage 3

WD Black Gaming SSD....3

Gaming Mode....4

2 Status....5

Status Section 5

Capacity....6

Volumes....6

Life Remaining....6

Temperature....6

Interface Speed....6

3 Performance....8

Performance Chart....8

Transfer Speed MB/s 8

Transfer IOPS....8

TRIM....9

4 Tools....10

Firmware Update....10

Check for Updates....12

Update Using Bootable USB Drive....13

Update Using File on My Computer....14

Erase Drive—Secure Erase....14

Delete User Data with Secure Erase.... 15

Create a Bootable USB Drive for Secure Erase....15

Sanitize....16

Delete User Data with Sanitize....16

Create a Bootable USB Drive with Sanitize.... 17

Erase Drive (WD Black)....18

Bootable USB Drive for Erase Drive (WD Black).... 19

S.M.A.R.T....20

Diagnostic Short Test....21

Diagnostic Extended Test....21

Drive Details....22

System Details....22

5 Settings....24

Application Update....24

Starting Western Digital SSD Dashboard with Windows Startup....25

Select Language.... 25

6 Help....27

Online Support....27

Generate Report....27

About Western Digital SSD Dashboard.... 28

1

Introduction

This chapter contains the following sections.

■ Minimum System Requirements

■ Usage

■ Supported Operating Systems

■ WD Black Gaming SSD

■ Supported Languages

■ Gaming Mode

■ Installation

Minimum System Requirements

The Western Digital SSD Dashboard is a Microsoft Windows application. Administrative rights are required for installation and execution of the application.

Supported Operating Systems

■ Windows 7 (32/64 bit; requires a KB hotfix to support NVMe, see https://support.microsoft.com/en-us/help/2990941/update-to-add-native-driver-support-in-nvm-express-in-windows-7-and-wi)
■ Windows 8.1 (32/64 bit)
■ Windows 10 (32/64 bit)

Supported Languages

Seventeen languages are supported:

■ Czech
■ Danish
■ Dutch
■ English
■ French
■ German
■ Italian
■ Japanese
■ Korean
■ Polish
■ Portuguese
■ Russian
■ Simplified Chinese
■ Spanish
■ Swedish
■ Traditional Chinese
■ Turkish

Installation

You can download the current version of the Western Digital SSD Dashboard software from http://support.wdc.com.

After the file has been downloaded, follow these steps to install the application.

1. Double-click on the WesternDigitalSSDDashboardSetup.exe file icon to launch the installation.

Note: To cancel the installation, click on the X in the upper-right corner of the dialog box.

1. Select your language and click Install to proceed with the installation.

When the installation has completed successfully, click on the Finish button. This will automatically launch the Western Digital SSD Dashboard and load the Status section.

Usage

Upon launching the Western Digital SSD Dashboard, the software automatically scans your computer for Western Digital SSDs, including WD and SanDisk products.

If a Western Digital SSD is connected to the system after Dashboard is launched, the Dashboard will automatically detect the drive. It will add the drive as the current model if this is the only Western Digital drive in the system, or add it to the list of drives in the Select Drive drop-down. If for some reason you do not see the drive, click the Refresh icon in the upper right corner of the screen to rescan the system for Western Digital SSDs.

When all SSD drives have been detected, you can select a specific drive by clicking on the Select drive drop-down menu.

WD Black Gaming SSD

The Western Digital SSD Dashboard automatically changes its appearance (often called a "skin") when a WD Black Gaming SSD is selected. This enhanced, product-specific skin includes gaming-related features, including Gaming Mode.

Gaming Mode

Gaming Mode is a feature exclusive to the SN750 model of WD Black SSD and beyond.

Turning Gaming Mode on will disable low power mode and keep the SSD running at peak levels for longer sustained execution when you want non-stop, consistent high performance.

A system restart is required for the SSD to take effect after changing mode.

2

Status

This chapter contains the following sections.

■ Status Section
■ Capacity
■ Volumes

■ Life Remaining
■ Temperature
■ Interface Speed

Status Section

The Status section displays the overall state and health of the selected drive.

Note: To select an SSD drive, click the Select drive drop-down menu.

The following information is listed at the top of the Status screen:

■ Model - The product model name of the selected Western Digital SSD.
■ Firmware Version - The version number of the firmware installed on the selected Western Digital SSD.
■ Drive Health - Drive Health summarizes the current condition of the selected SSD based on Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) attributes.

Normal: The drive is in good condition. Poor: The number of spare blocks has reached the minimum threshold or the drive is overheating. In the case of low spare-block count, replace this drive with a new Western Digital SSD.

- Notifications - Notifications, such as software or firmware updates available or S.M.A.R.T. attribute warnings, will be displayed in this area.

■ Security - If the selected drive supports security, this area will be visible.

- "Not Activated" displays if the security protocol is not active.

If the security protocol is active, the name of the active security protocol displays, for example, "TCG Opal 2.0."

Capacity

As used for storage capacity on our packaging and device label, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. On the Western Digital SSD Dashboard and within Windows folders, total accessible capacity varies depending on operating environment and the capacity displayed is based on the Windows operating system's calculation method for total-reported capacity.

■ Green - Free space
■ Blue - Used space
■ Gray - Unallocated space
■ Yellow - Other
■ Red - Full

Volumes

The chart displays any drive volumes recognized by Windows.

■ Green - Free space
■ Blue - Used space
■ Red - No free space

Life Remaining

The Life Remaining percentage represents the remaining writes the selected drive can perform in its lifetime.

Note: If this feature is not supported by the drive, a "Not Supported" message will be displayed.

Temperature

The temperature reported by the SSD is updated every 30 seconds. The thermometer graphic displays one of two colors, as follows.

■ Green - Normal operation
■ Yellow - The SSD is currently overheating

Interface Speed

■ SSD Capability - The fastest speed supported by the drive.
■ Connection - The port connecting the SSD to the system.

Note: For SATA SSD, the connection speed is the actual speed negotiated with the system. If the connection speed is lower than the SSD Capability

speed, the following message appears in red: For best performance, connect your SSD to a 6.0 Gb/s-capable port.

Performance

This chapter contains the following sections.

■ Performance Chart
■ Transfer Speed MB/s

■ Transfer IOPS

■ TRIM

Performance Chart

The Performance chart provides two different real time performance metrics: transfer speed MB/s (megabytes per second) and transfer IOPS (I/O operation count per second).

The chart scrolls from right to left and shows moving, 5-minute time line increments on the horizontal axis. The vertical axis of the chart will show either Transfer Speed MB/s or Transfer IOPS.

Transfer Speed MB/s

The SSD MB/s write and read speeds are shown in the chart with blue and green indicators, respectively.

Transfer IOPS

The SSD I/O write and read speeds are shown in the chart with purple and red indicators, respectively.

TRIM

(This feature will be displayed if the operating system supports it.) The TRIM function frees up space on the SSD that was used by files that have been deleted.

Note: Western Digital recommends that TRIM be run on a weekly basis.

• Click the Enable Windows TRIM checkbox to automatically run TRIM.
  ■ Select Weekly, for the frequency, if available.
  ■ Click Run TRIM Now to manually run TRIM.

4

Tools

Firmware Update

Check for Updates

Update Using File on My Computer

Erase Drive—Secure Erase

Delete User Data with Secure Erase

Create a Bootable USB Drive for Secure Erase

Sanitize

Delete User Data with Sanitize

Create a Bootable USB Drive with Sanitize

Erase Drive (WD Black)

Bootable USB Drive for Erase Drive (WD Black)

S.M.A.R.T.

Diagnostic Short Test

Diagnostic Extended Test

Drive Details

System Details

Firmware Update

Note: To avoid data loss, it is strongly recommended that you backup your data before updating the firmware.

Click Update SSD Firmware to initiate a firmware update, or click on the Show More Options drop-down menu to choose from additional firmware update methods.

When you click the Update SSD Firmware button, a confirmation dialog box appears.

After the firmware has been downloaded to the SSD, a full-system shutdown is required to complete the firmware update process for SATA SSDs. This is typically done by shutting the computer down, and then turning it back on.

A dialog box appears that provides the option to shut the computer down now, or later.

Please Note

The firmware has successfully been downloaded to the drive. The new firmware will take affect once the power to the drive has been turned off and then turned on again. A simple way to do this is to do a Windows System Shutdown and then turn it back on.

Important: The Firmware update will not take affect on a system restart. A full system shutdown is required.

Shutdown Later

Shutdown Now

Check for Updates

Click Check for Updates to manually check if a firmware update is available for the selected drive.

If a firmware update is found, the status message will change to "There is new firmware available for this drive," and the update options will be displayed.

Update Using Bootable USB Drive

Note: The USB must be formatted in order for the Dashboard to recognize it. During USB creation, it will automatically be re-formatted to FAT32. All data will be permanently erased from the USB device.

1. Insert a formatted USB drive. Click the refresh icon next to the "No USB Drive Found" drop-down.
2. Before proceeding, backup any existing data on the USB drive.
3. Click the drop-down list to select the USB drive.

Note: If the USB drive is not listed, click the Refresh icon next to the drop-down list to scan for the USB drive.

1. Click Create USB Drive.

Update Using File on My Computer

Note: Only use compatible firmware update files for this process.

If you have already downloaded the specific firmware file that should be used for the update, click Select File.

A confirmation dialog box appears.

Erase Drive—Secure Erase

Secure Erase permanently destroys all user data on the selected SSD.

Note: Secure Erase deletes the mapping table on the selected SSD, but it does not erase all blocks that have been written to. This makes Secure Erase a faster "erase" option than the Sanitize function (also see Sanitize).

Secure Erase can only be performed on an SSD that is not the boot drive. However, if the SSD is the boot drive, the Secure Erase function can be performed from a formatted USB. See Create a Bootable USB Drive for Secure Erase.

Delete User Data with Secure Erase

Note: Ensure that the correct SSD is selected on a system with more than one SSD. The Secure Erase function permanently destroys all user data on the selected SSD.

1. At the top of the Dashboard, click the Select drive drop-down menu to select the SSD on which all user data will be permanently deleted.

Note: If the SSD to be deleted is not listed, click the Refresh icon next to the Select drive drop-down menu to scan for the SSD.

The name of the selected SSD appears next to Model.

1. Click Erase Now next to Secure Erase to delete all user data and leave the drive in an unformatted state.

Create a Bootable USB Drive for Secure Erase

Note: The USB drive must be formatted as a FAT or FAT32 file system.

1. Insert a formatted USB drive.

2. Before proceeding, backup any existing data on the USB drive.

3. Click the drop-down list to select the USB drive.

Note: If the USB drive is not listed, click the Refresh icon next to the drop-down list to scan for the USB drive.

1. Click Create USB Drive.

Sanitize

Sanitize permanently destroys all user data on the SSD.

Note: Sanitize deletes the mapping table and erases all blocks that have been written to on the selected SSD. This makes Sanitize a slower "erase" option than the Secure Erase function (also see Secure Erase).

Sanitize can only be performed on an SSD that is not the boot drive. However, if the SSD is the boot drive, the Sanitize function can be performed from a formatted USB. See Create a Bootable USB Drive for Secure Erase.

Delete User Data with Sanitize

Note: Ensure that the correct SSD is selected on a system with more than one SSD. The Sanitize function permanently destroys all user data on the selected SSD.

1. At the top of the Dashboard, click the Select drive drop-down menu to select the SSD on which all user data will be permanently deleted.

Note: If the SSD to be deleted is not listed, click the Refresh icon next to the Select drive drop-down menu to scan for the SSD.

The name of the selected SSD appears next to Model.

1. Click Erase Now next to Sanitize to delete all user data and leave the drive in an unformatted state.

Create a Bootable USB Drive with Sanitize

1. Insert a formatted USB drive.
2. Before proceeding, backup any existing data on the USB drive.
3. Click the drop-down list to select the USB drive.

Note: If the USB drive is not listed, click the Refresh icon next to the drop-down list to scan for the USB drive.

1. Click Create USB Drive.

Erase Drive (WD Black)

Erase Drive permanently destroys all user data on the selected SSD. This function currently only supports WD Black PCIe SSD, and it will not be visible unless a WD Black PCIe SSD is connected and detected by the Western Digital SSD Dashboard software.

Note: Erase Drive deletes the mapping table on the selected SSD, but it does not erase all blocks that have been written to.

Bootable USB Drive for Erase Drive (WD Black)

Note: The USB drive will be formatted as a FAT32 system.

1. Insert a formatted USB drive.
2. Before proceeding, backup any existing data on the USB drive.
3. Click the drop-down list to select the USB drive. Note: If the USB drive is not listed, click the Refresh icon next to the drop-down list to scan for the USB drive.
4. Click Create USB Drive.

S.M.A.R.T.

S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is an industry-standard drive monitoring system. The Western Digital SSD Dashboard application automatically obtains S.M.A.R.T information from the drive upon drive selection.

Diagnostic Short Test

The S.M.A.R.T. Diagnostic Short Test is a quick drive health test as defined by the S.M.A.R.T. specification.

Note: For Western Digital-branded NVMe SSD in systems running certain iRST driver versions, S.M.A.R.T. Diagnostic Short and Extended Tests are not supported due to driver limitations.

Diagnostic Extended Test

The S.M.A.R.T. Diagnostic Extended Test is an extended drive health test as defined by the S.M.A.R.T. specification. The Western Digital SSD Dashboard cannot be used while the test is running. However, you can cancel the test at any time.

If the test is successful, the progress status changes to a green, test complete message.

If the test is unsuccessful, click the provided link to go to the test details.

Drive Details

Drive Details displays the following information for the selected drive:

■ Model Name
■ Model String
■ NVMe Revision / SATA Revision
■ NVMe Link Speed / SATA Link Speed
■ Serial Number
■ Maximum LBA
■ World Wide Name (a unique identifier used for storage technologies)
■ 4K Alignment

For additional information, click Show Advanced Details.

System Details

System Details displays information about the operating system, computer hardware, and ATA controller(s) used in the system on which Western Digital SSD Dashboard is installed.

5

Settings

This chapter contains the following sections.

■ Application Update

■ Select Language

■ Starting Western Digital SSD Dashboard with Windows Startup

Application Update

If a newer version of the application is available, a message will be displayed in the Notifications area.

Clicking on the New Application Available link will take you to the Settings section, which will display the number of the new version available. Click on Update Western Digital SSD Dashboard to initiate the update.

Click OK to confirm and proceed with the application update. After the update has finished downloading, the installation process will begin.

Starting Western Digital SSD Dashboard with Windows Startup

To launch the Western Digital SSD Dashboard at Windows startup, check Start SSD Dashboard with Windows startup.

To open the Western Digital SSD Dashboard in Windows' system tray on the taskbar, check Start minimized.

Select Language

Click the Select Language drop-down menu to select the display language of the Western Digital SSD Dashboard.

Help

This chapter contains the following sections.

■ Online Support
■ Generate Report
■ About WD SSD Dashboard

Online Support

The Online Support section contains links to the Western Digital Support website, where you'll find product-specific information and user guides, a searchable Knowledge Base, and the Western Digital Community forum.

The Software & Downloads link takes you to the latest product and application software and firmware versions, and when specialized support is required, use the Get Help - Create a Support Case form.

Generate Report

Click Generate Report to create and save a full system report that provides the detailed information required for certain support cases.

The Generate Report function generates two files:

■ SSD_Dashboard_Report.csv
■ SSD_Dashboard_Report_msinfo.txt.

About Western Digital SSD Dashboard

The About SSD Dashboard section contains the current version number of the Western Digital SSD Dashboard software, as well as links to the End User License Agreement (EULA), Third Party Notices, and the Western Digital Privacy Statement.

Western Digital, WD, the Western Digital logo, WD Black, WD Blue and WD Green are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other marks that may be mentioned herein are the property of their respective owners. As used for storage capacity, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. Total accessible capacity varies depending on operating environment. Pictures shown may vary from actual products. Not all products are available in all regions of the world.

© 2019 Western Digital Corporation or its affiliates.

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