V500 Active - Wheelchair Vermeiren - Free user manual and instructions

Product Type	Manual Wheelchair
Brand	Vermeiren
Model	V500 Active
Seat Width Options	36 cm, 38 cm, 40 cm, 42 cm, 44 cm
Seat Depth	42 cm to 48 cm (adjustable)
Overall Width	Seat width + 18 cm (approx)
Overall Length	Approximately 100 cm
Overall Height	Approximately 90 cm
Folded Dimensions	Approximately 70 cm x 35 cm x 75 cm
Weight (without wheels)	Approximately 14 kg
Total Weight (with wheels)	Approximately 17 kg
Maximum User Weight	130 kg
Frame Material	Aluminum, rust-proof coated
Folding Mechanism	Cross-brace foldable
Rear Wheels	24 inch pneumatic tires, quick-release
Front Castors	6 inch, solid or pneumatic
Brakes	Push-to-lock hand brakes
Backrest Angle	Adjustable (e.g., 80° to 100°)
Footrest	Swing-away, height adjustable
Armrests	Height adjustable, flip-back
Seat Cushion	Supplied, breathable fabric
Cleaning Instructions	Wipe with damp cloth; mild detergent; dry thoroughly
Safety Features	Anti-tipper tubes (optional), reflective stickers
Spare Parts Availability	Through authorized Vermeiren dealers
Warranty	5 years on frame, 1 year on upholstery and tires

Frequently Asked Questions - V500 Active Vermeiren

What is the weight capacity of the Vermeiren V500 Active wheelchair?

The maximum user weight is 130 kg (286 lbs). Ensure you do not exceed this limit to maintain safety and performance.

How do I clean the wheelchair frame and upholstery?

Clean the frame with a damp cloth and mild detergent. Upholstery can be wiped with a damp cloth and allowed to air dry. Do not use abrasive cleaners or immerse the wheelchair in water.

Can the wheelchair be folded for transport?

Yes, the V500 Active features a cross-brace folding mechanism. Remove the quick-release rear wheels, fold the backrest, and collapse the frame. The folded size is approximately 70x35x75 cm.

How do I adjust the seat depth?

The seat depth can be adjusted by removing the seat sling and repositioning the backrest brackets. Refer to the manual for detailed steps. Seat depth range: 42 to 48 cm.

What type of brakes does it have?

It has push-to-lock hand brakes on the rear wheels. Squeeze the brake lever to engage the lock, and push forward to release.

Are spare parts available for the V500 Active?

Yes, spare parts such as wheels, castors, brakes, and upholstery are available through authorized Vermeiren dealers. Use only genuine parts to ensure compatibility and safety.

What is the warranty period?

Vermeiren offers a 5-year warranty on the frame and 1-year on upholstery and tires against manufacturing defects. Proof of purchase required.

Can I adjust the backrest angle?

Yes, the backrest angle is adjustable (typically between 80° and 100°). Loosen the adjustment knobs, set the desired angle, and tighten securely.

How do I maintain the pneumatic tires?

Check tire pressure regularly; recommended pressure is usually 30-45 psi (indicated on tire sidewall). Inflate as needed and inspect for cuts or wear.

Is the wheelchair suitable for outdoor use?

The V500 Active is designed for both indoor and outdoor use. The 24-inch pneumatic rear wheels and 6-inch front castors provide good maneuverability on paved surfaces, but avoid rough terrain.

USER MANUAL V500 Active Vermeiren

MANUEL D'UTILISATION

GEBRUIKSAANWIJZING

GEBRAUCHSANWEISUNG

Black wheelchair with visible seat, wheels, and mechanical brackets (no text or symbols)

Contents

Contents....1

Preface....2

1 Your product....3

2 Before use 4

2.1 Intended use 4
2.2 General safety instructions 4
2.3 Symbols on the wheelchair 4
2.4 Transport....5
2.5 Folding/Unfolding 5
2.6 Storage 5

3 Using your wheelchair....6

3.1 Mounting or removing the footrests 6
3.2 Operating the brakes 6
3.3 Mounting or removing the armrests (optional) 7
3.4 Adjusting anti-tipping (if applicable)....7
3.5 Backrest support 7
3.6 Transfer in and out of the wheelchair 8
3.7 Riding the wheelchair 8

4 Maintenance....9

4.1 Points of maintenance 9
4.2 Maintenance instructions 9
4.3 Troubleshooting 10
4.4 Expected lifespan 10
4.5 Reuse....10
4.6 End of use 10

5 Technical specifications....11

Preface

Congratulations! You are now owner of a Vermeiren wheelchair!

This wheelchair is made by qualified and committed personnel. It is designed and produced according to high quality standards, guarded by Vermeiren.

Please read this manual carefully; it will help you to get familiar with the operation, capabilities and limitations of your wheelchair.

If you still have questions after reading this manual, do not hesitate to contact your specialist dealer. He/she will be glad to help you.

Important note

To ensure your safety, and to prolong the lifetime of your product, please take good care of it and have it checked and serviced on a regular basis.

This manual reflects the latest product developments. Vermeiren has the right to implement changes to this type of product without any obligation to adapt or replace similar products previously delivered.

Pictures are used to clarify the instructions in this manual. Details of the depicted product may deviate from your product.

Information available

On our website http://www.vermeiren.com/ you will always find the most recent version of the information in this manual. Please consult this website regularly for possible updates.

Visually impaired people can download the electronic version of this manual and have it read out by means of a text-to-speech software application.

	User manual For user and specialist dealer
	Installation instructions For specialist dealer
	Service manual for wheelchairs For specialist dealer
	EC declaration of conformity

1 Your product

1. Backrest
2. Seat
3. Footrests
4. Footplates
5. Steering wheels (front wheels)
6. Brakes
7. Driving wheels (rear wheels)
8. Hand rims
9. Tip cap
10. Cross
11. Identification plate

2 Before use

2.1 Intended use

• Indications and contraindications: This wheelchair is meant to be operated by the user sitting in the wheelchair. The wheelchair is intended for elderly people or people with walking difficulties or no walking abilities, such as paralysis, loss of limbs, limb defects or deformations, stiff or damaged joints, heart insufficiencies and poor blood circulation, balance disturbances, cachexia (decrease in muscle), ... You should NOT use this wheelchair if you suffer from physical or mental impairments that may put you, or other people, in danger when driving the wheelchair. For this reason, consult your doctor first and make sure that your specialist dealer is informed about his advice.
  • This wheelchair is suitable for indoor and outdoor use.
• This wheelchair is designed and produced solely to transport/transfer one (1) person with a maximum weight of 130kg. It is not designed for transportation of goods or objects, nor for any use other than previously described.
• Only use accessories and spare parts approved by Vermeiren.
• Please read all technical details and limits of your wheelchair in chapter 5.
• The warranty on this product is based on normal use and maintenance as described in this manual. Damage to your product caused by improper use or lack of maintenance will cause the warranty to lapse.

2.2 General safety instructions

CAUTION

Risk of injuries and/or damage

Carefully read and follow the instructions in this manual. Otherwise you may get injured or your wheelchair may get damaged.

Keep the following general warnings in mind during use:

• Do not use your wheelchair if you are under influence of alcohol, medicines or other substances that may influence your riding abilities.
• Be aware that some parts of your wheelchair may get very hot or cold due to ambient temperature, solar radiation or heating devices. Be careful when touching. Wear protective clothing if the weather is cold. When going outdoors, riding gloves can be used to improve the grip on the hand rims.
• Do not modify your wheelchair in any way.

Be aware that your wheelchair may interfere with some types of anti-theft systems, depending on the settings used. This may cause the shop's alarm to go off.

In case a serious incident has occurred involving your product, notify Vermeiren or your specialist dealer as well as the competent authority in your country.

2.3 Symbols on the wheelchair

Maximum weight of the user in kg

Indoor/outdoor use

Maximum safe slope in ° (degrees).

Type designation

2.4 Transport

2.4.1 Transport by vehicle, as luggage

WARNING

Risk of injuries

• Do NOT use your wheelchair as a seat in a vehicle, see the following symbol.
• Make sure that the wheelchair is attached properly to avoid injury from the passengers during collision or sudden braking.

• NEVER use the same seatbelt to secure the wheelchair and passenger.

• Remove footrests, armrests and accessories.

• Store footrests, armrests and accessories safely.
• If possible, fold the wheelchair and remove the rear wheels.
• Place the wheelchair in the luggage compartment.
• If the luggage and passenger compartments are NOT separated, attach the frame of the wheelchair securely to the vehicle. You can use the available safety belts in the vehicle.

2.5 Folding/Unfolding

CAUTION

Risk of injuries

Keep fingers away from moving parts of the wheelchair.

2.5.1 Unfolding the wheelchair

1. Position yourself at the front of the wheelchair.
2. Pull the seat frame tubes outwards.
3. Push both seating tubes down till they are fixed in their position.

2.5.2 Folding the wheelchair

1. Fold the footplates or remove the footrests (see § 3.1).
2. Take the seat on the front side and backside and pull it up.

2.5.3 Mounting the rear wheels

1. Take the rear wheel and push button ①.
2. Keep the button pushed in and mount the rear wheel axle until it stops.
3. Release the button.
4. Check that the wheel is secured.

2.5.4 Taking off the wheels

1. Make sure the brakes stand in the off position.
2. Take the wheelchair to the side frame where you want to remove the wheel.
3. Press the button ① in the center of the wheel hub.
4. Pull the wheel away from the frame.

2.6 Storage

i Make sure that your wheelchair is stored in a dry environment to prevent mould fro growing and the upholstery from being damaged, see also chapter 5.

3 Using your wheelchair

WARNING

Risk of injuries

• First read previous chapters and inform yourself about the intended use. Do NOT use your wheelchair unless you have read and fully understood all instructions.
• In case of doubts or questions, do not hesitate to contact your local specialist dealer, your care provider or technical adviser to help you with this.

3.1 Mounting or removing the footrests

Mounting the footrests is done as follows:

1. Hold the footrest sideways at the outside of the wheelchair's frame and mount the tube hood ① into the frame.
2. Swing the footrest inwards until it clicks in position.
3. Swing the footplate downwards.

To take off the footrests:

1. Pull lever ②.
2. Swing the footrest to the outside of the wheelchair until it comes loose from the guidance.
3. Pull the footrest from the tube hood ①.

3.2 Operating the brakes

CAUTION

Risk of injuries

• The brakes are not used to slow down the wheelchair during movements. Use the brake only to prevent the wheelchair from unintended movements.
• Good operation of the brakes is influenced by wear and contamination of the tires (water, oil, mud, ...). Check the condition of the tires before each use.
• The brakes are adjustable and can wear. Check the operation of the brakes before each use.
• Make sure the wheelchair is on a flat horizontal surface before releasing the brakes. Never release both brakes simultaneously.

The sport brakes are located under the seat.

Releasing brakes :

1. With one hand, hold one of the hand rims.
2. Pull the handle of the OTHER wheel FORWARD.
3. Repeat this for the second wheel and parking brake.

Applying brakes :

1. With one hand, hold on of the hand rims.
2. Push the brake handle of the OTHER wheel BACKWARD until you feel a distinctive lock.
3. Repeat this for the second wheel and parking brake.

Close-up of a bicycle suspension system with black wheels and levers (no visible text or symbols)

3.3 Mounting or removing the armrests (optional)

The armrests of the wheelchair can be mounted by following instructions.

1. Mount the armrest ① in the armrest support ② until the screw ③ fits in the sleeve ④.
2. Make sure the armrest ① is firmly fixated.

Technical line drawing of a mechanical assembly with a hand operating a component (no text or symbols visible)

To remove the armrest:

1. Grasp the arm pad and pull the armrest gently out of the armrest support.

3.4 Adjusting anti-tipping (if applicable)

Adjust the height of the anti-tipping in 7 positions (range 120 mm: steps 20 mm):

1. Loosen the star knob ① a little bit.
2. Move the tube of the anti-tipping in the desired height.
3. Secure the star knob ①.
4. Make sure that the anti-tipping is firmly secured.

3.5 Backrest support

The backrest of the wheelchair has a suspension system with adjustable Velcro straps, to adjust the flexibility of the backrest.

1. Pull the backrest cushion from the Velcro straps of the backrest.
2. Loosen the Velcro straps.
3. Pull the respective strap to the desired position. The tension of the individual belts can be varied and the desired support of the back can be set.
4. Place the back cushion back over the backrest starting at the front and ending at the back.
5. Secure the Velcro connections by pressing the cushion against the backrest with your hand.
6. Make sure that all straps are secured with Velcro.

Technical line drawing of a mechanical assembly with no visible text or symbols

3.6 Transfer in and out of the wheelchair

CAUTION

Risk of injuries

• In case you cannot perform the transfer in a safe manner, ask someone to assist you.

• Do not stand on the footplates.

• Position the wheelchair as close as possible to the chair, couch or bed to/from you wish to transfer.

• Make sure that both brakes of the wheelchair are activated.

• Fold the foot plates up to prevent standing on them.

• If the transfer is on the side of the wheelchair, remove the armrest on that side (see § 3.3) and fold the brake lever down.

• Transfer to/from the wheelchair.

Line drawing of a wheeled wheelchair with wheels and mechanical components (no text or symbols)

3.6.1 Correct position in the wheelchair

Some recommendations for a comfortable use of the wheelchair:

• Position your backside as close as possible to the backrest.
• Make sure your upper legs are horizontal. If needed adjust the length of the footrests (see installation manual).

3.7 Riding the wheelchair

CAUTION

Risk of injuries and damage

o parking brakes are working properly.
- tires are in good condition, see §4.

• Before every usage, make sure that:
- Prevent your fingers from being caught by the wheel spokes.
- Do not operate the hand rims with wet hands.
- Prevent entrapment of your hands on the hand rims when you pass small passages.
- Do NOT drive on slopes, obstacles, steps or kerbs larger than specified in §5.
- When you stop on a (small) slope, use your brakes.
- Make sure all four wheels touch the ground while riding up or down a slope.
• Take slopes as slow as possible.
• Always stay on the pavement when riding on public roads.
- Pay attention if the road has holes or gaps that may cause entrapment of the wheels.
- Avoid stones and other objects that may block the wheels.
- Make sure that the footplates do not touch ground while taking an obstacle.
- Do not use your wheelchair on an escalator.
- If available, wear your safety belt.
- Always keep the swing range of the footplate in mind to prevent bystanders from being injured or objects from being damaged.
- If you don't have enough experience riding your wheelchair, ask assistance of an attendant. Keep your arms away from the wheels and keep your feet on the footplate.
• Stairs should always be negotiated with the help of two attendants.
- Never try to use stairs that are not appropriate for wheelchairs.

3.7.1 Riding your wheelchair:

1. Release the brakes.
2. Take both hand rims at their highest position.
3. Lean forward and push the hand rims forward until your arms are straight.
4. Move your hands back to the top of the hand rims and repeat the movement.

4 Maintenance

4.1 Points of maintenance

CAUTION

Risk of injuries and damage

Repairs and replacements may only be undertaken by trained persons and only genuine replacement parts of Vermeiren should be used.

i The service frequency depends on the frequency and intensity of use. Contact your deal to agree to a common timetable for inspection/maintenance/repair.

For the maintenance manual, refer to the Vermeiren website: www.vermeiren.com.

Before each use

Inspect the following points:

• All parts: Present and undamaged or unworn.
  • All parts: Clean, see § 4.2.2.
• Wheels, backrest, seat, calf rests, arm rests, footplates: Well secured.
  • Condition of wheels/tyres, see § 4.2.1;
• Condition of frame parts: No deformation, instability, weakness or loose connections
• Brakes: Undamaged and functioning.

- Seat, backrest, arm pads, calf pads and head rest (if applied): No excessive wear (like dented spots, damage or tears).

Contact your specialist dealer for possible repairs or part replacements.

Yearly or more often

Have your wheelchair inspected and serviced by your specialist dealer, at least once a year, or more often. The minimum maintenance frequency depends on use and should therefore be commonly agreed upon with your specialist dealer.

4.2 Maintenance instructions

4.2.1 Wheels and tyres

i Proper working of the brakes depends on the state of the tyres, and can change due to wear and contamination (water, oil, mud, ...).

Keep your wheels free of wires, hair, sand and fibres.

Check the profile of the tyres. If the tread depth is less than 1 mm, the tyres need to be replaced. Contact your specialist dealer for this matter.

Inflate each pneumatic tyre to the correct pressure (see pressure indication on the tyres).

4.2.2 Cleaning

CAUTION

Risk of damage by moisture

Never use a hose or high-pressure cleaner to clean the wheelchair.

Wipe all rigid parts of the wheelchair with a damp cloth (not drenched).

If necessary, use a mild soap, suitable for varnishes and synthetics.

The upholstery can be cleaned with lukewarm water and a mild soap. Do not use abrasive cleaning agents to clean.

4.2.3 Disinfection

CAUTION

Risk of damage

Disinfections may only be undertaken by trained persons. Consult your specialist dealer.

4.3 Troubleshooting

Even if you use your wheelchair properly, a technical problem may occur. In this case, contact your local specialist dealer.

Risk of injuries and damage to the wheelchair

NEVER repair your wheelchair yourself attempting to solve the problem.

The following symptoms may indicate a serious problem. Therefore always contact your specialist dealer if you spot any of the following deviations:

• Strange sound;
• Uneven tread wear on one of the tyres;
• Jerky movements;
• Wheelchair deflects to one side;
• Damaged or broken wheel assemblies.

4.4 Expected lifespan

The average lifespan of your wheelchair is 5 years. Depending on the frequency of use, driving circumstances and maintenance, the lifespan of your wheelchair will increase or decrease.

4.5 Reuse

Before each reuse, have the wheelchair disinfected, inspected and serviced according to the instructions in §4.1 and §4.2.

4.6 End of use

At end of life, you need to dispose your wheelchair according to the local environmental legislation. The best way to do so, is to disassemble the wheelchair to facilitate the transport of recyclable parts.

5 Technical specifications

Technical terms below are valid for the wheelchair in standard settings. If other footrests / armrests or other accessories are used, the tabulated values will change.

Make	Vermeiren
Type	Manual wheelchair
Model	V500 Active
Maximum occupant mass	130 kg

Description	Min. dimensions			Max. dimensions
Overall length with footrest 975 mm 1035 mm
Effective seat width 390 mm 420 mm 440 mm	460 mm	480 mm	500 mm
Overall width (depends on the seat width) 590	mm 620 mm	640 mm	660 mm	680 mm	700 mm
Folded length (without footrest) 790 mm
Folded width 310 mm
Folded height (depends on seat height) 740 mm	840 mm
Total mass 11,9 kg
Mass of heaviest part 7,5 kg
Masses of parts that can be dismantled or removed	Footrests: 1,45 kg;Rear wheels: 2,6 kg
Static stability downhill	10° (in standard configuration)
Static stability uphill	7° (in standard configuration)2°
Static stability sideways	18° (in standard configuration)
Obstacle climbing	60 mm
Seat plane angle	0°			10°
Effective seat depth	420 mm	480 mm
Seat surface height at front edge	470 mm	530 mm
Backrest angle	5°5° - 35°
Backrest height	300 mm350 mm400 mm
Distance between footrest and seat	400 mm	520 mm
Angle between seat and footplate	5°			25°
Angle between seat and leg footrest	105°
Angle between leg footrest and footplate	80°
Distance between arm pad and seat	120 mm	180 mm
Handrim diameter	535 mm
Horizontal location of axle (deflection)	1,27 mm			61,04 mm
Minimum turning radius	1500 mm
Diameter PU Rear wheels	22"			24"
Tyre pressure, rear (driving) wheels	Max. 10 bar
Diameter PU steering wheels	5"
Tyre pressure, steering wheels	Not applicable
Storage and use temperature	+5 °C			+41 °C
Storage and use humidity 30% 70%
We reserve the right to introduce technical changes. Measurement tolerance ±15 mm / 1,5 kg / 1,5°

Service registration form

This product (name): ....

was inspected (I), serviced (S), repaired (R) or disinfected (D):

By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of world: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S /R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:

Vermeiren GROUP

Vermeirenplein 1 / 15

2920 Kalmthout

BE

website: www.vermeiren.com

Instructions for specialist dealer

This instruction manual is part and parcel of the product and must accompany every product sold.

Version: B, 2024-02

Basic UDI: 5415174V500ActiveLG

All rights reserved, including translation.