SUNBEAM Origins Slimline EMM4500 - Coffee maker

Origins Slimline EMM4500 - Coffee maker SUNBEAM - Free user manual and instructions

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Product Type Espresso Machine
Brand Sunbeam
Model Origins Slimline EMM4500
Dimensions (approx.) Compact slimline design; fits standard countertop
Water Reservoir Capacity 1.1 Liters (removable)
Pump Pressure 15 BAR (with pressure relief system)
Heating System Thermoblock with PID controller for precise temperature
Group Head Size 58 mm (commercial size)
Filter Baskets Included Dual Wall: one cup (13-14g) and two cup (19-20g)
Volumetric Control Auto Shot: one cup (30 mL) and two cup (60 mL) presets
Steam Wand Ball joint with silicone cover; hot water function included
Warming Plate Yes, with integrated tamper home
Pre-Infusion Yes, releases small water amount before full flow
Power Requirements 230-240V AC, 50Hz (Australia/New Zealand)
Safety Features Auto shut-off after 20 min; over-pressure relief; child safety
Cleaning Cycle Programmed clean cycle using Sunbeam cleaning tablets (EMA0025CL)
Descaling Program Built-in 10-minute descaling cycle; uses tablets, liquid descaler, or vinegar
Warranty 12 months replacement or repair (Australia/New Zealand)
Accessories Included Stainless steel milk jug, tamper, cleaning pin, cleaning disc, drip tray with level indicator
Repairability Group head seal replaceable; steam wand tip removable; Sunbeam service centers available

Frequently Asked Questions - Origins Slimline EMM4500 SUNBEAM

Why does my espresso have no crema?
This is often due to old coffee beans or grinds that are too coarse. Use fresh beans and a finer grind. Also ensure you tamp firmly (10-15 kg for fresh grounds, 15-20 kg for pre-ground) and use the dual wall filter baskets.
How do I descale the machine?
Use the built-in descaling program. Fill the water reservoir with 1 liter of warm water mixed with a Sunbeam descaling tablet, liquid descaler, or 1.5 tbsp white vinegar. Follow the steps in the manual: press and hold the Clean button for 3 seconds, then the machine will cycle solution through the group head and steam wand. After completion, rinse the reservoir and run fresh water through a purge cycle.
Why is my coffee tasting burnt?
Burnt taste can result from over-extraction (too fine grind, too much coffee, or tamping too hard) or using the steam function just before brewing. Allow the machine to cool down after steaming until the READY light is fully on. Also try a different brand of coffee.
How often should I clean the machine?
Clean the group handle and filter basket after each use. Descale every 4-6 months. Run a cleaning cycle with cleaning tablets every 2-3 months. Purge the steam wand after each milk texturing and wipe it clean.
What does the flashing CLEAN light mean?
The CLEAN light illuminates when the machine detects that a cleaning cycle is needed. To run it, place the cleaning disc and one cleaning tablet in the group handle, insert into group head, and press the Clean button twice within 3 seconds. The cycle takes about 5 minutes.
Why is the steam wand not producing steam?
First, check that the water reservoir is filled and correctly positioned. The steam wand tip may be blocked; use the cleaning pin to unblock the tip hole. If still blocked, unscrew the tip and soak it in warm water with a cleaning tablet overnight.
Can I use single wall filter baskets?
Yes, they are available for purchase separately. Single wall baskets require freshly ground coffee (not pre-ground) as they do not create back pressure. They allow more control over extraction.
How do I achieve proper milk texture?
Use cold milk (4°C) in a chilled stainless steel jug. Position the steam wand tip just below the surface at 3 o'clock. Listen for a gentle hissing sound; adjust jug height to keep tip just beneath surface. Heat until the jug becomes too hot to hold for 3 seconds (60-65°C). Tap and swirl to remove large bubbles.
Why is water leaking from around the group head?
This may indicate the group head rubber seal is worn or the group handle is not inserted correctly. Ensure all three tabs of the handle are fully rotated to the center. If leaking continues, the seal may need replacement; contact Sunbeam service.
What is the warranty and how do I claim?
Sunbeam offers a 12-month replacement or repair warranty in Australia and New Zealand. Retain your original proof of purchase. Register your product online. Contact Sunbeam Customer Care at 1300 881 861 (Australia) or 0800 786 232 (New Zealand) for assistance.

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Download the instructions for your Coffee maker in PDF format for free! Find your manual Origins Slimline EMM4500 - SUNBEAM and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Origins Slimline EMM4500 by SUNBEAM.

USER MANUAL Origins Slimline EMM4500 SUNBEAM

natural_image Black espresso machine with dual cups of dark liquid, labeled 'THERMOBLOCK MINNE CAPE GROUP HEAD' and 'Sunbeam', no visible text or symbols on the device itself.

Contents

2 - 3 Sunbeam's Safety Precautions
4 - 6 Features of your Origins Slimline Espresso Machine
7 Before First Use of the Origins Slimline Espresso Machine
8 - 11 Coffee Making Guide for the Origins Slimline Espresso Machine
12 - 13 Tips for Making the Perfect Cup
14 - 15 Tips for Milk Texturing
16 - 17 Coffee Styles to Try
18 - 20 Care & Cleaning
21 - 22 Descaling: Group Head & Steam Wand
23 - 24 Troubleshooting Guide
25 Notes
26 Warranty
27 Espresso Machine Accessories Available for Purchase

Sunbeam's Safety Precautions

SAFETY PRECAUTIONS FOR YOUR SUNBEAM ORIGINS SLIMLINE MACHINE

  • Read carefully and save all the instructions provided with an appliance.
  • Do not remove the Group Handle during the espresso pour or water flow as the unit is under pressure. Removing the Group Handle during either of these operations can lead to a scalding or injury.
  • The Steam & Hot Water Wand becomes very hot during texturing milk and water flow. This may cause burns in case of contact, therefore avoid any direct contact with the wand.

  • Always disconnect the plug from the power outlet prior to cleaning the espresso machine or if there is any problem during the coffee making process.

  • Do not place hands directly under the steam, hot water or espresso pour as this can lead to a scalding or injury.
  • The temperature of accessible surfaces may be high when the appliance is operating. Even after use, the heating element surface is subject to residual heat after use.
  • Do not use an appliance for any purpose other than its intended use. Injury could occur from misuse.

Sunbeam's Safety Precautions

  • CAUTION: To prevent damage to the appliance do not use alkaline cleaning agents when cleaning, use a soft cloth and mild detergent.
  • Do not immerse the appliance or power cord and plug in water or any other liquid. Wash the following 10 parts in warm water with a mild detergent; milk jug, drip tray grill, one cup and two cup filter baskets, group handle, drip tray, tamper and water reservoir. Rinse and dry each part thoroughly before replacing. Wipe the steam wand with a damp cloth. See Care & Cleaning section for full details.
  • This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
  • This appliance shall not be used by children.
  • Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand

the hazards involved.

  • Cleaning and maintenance shall not be made by children. Keep the appliance and its cord out of the reach of children. Children shall not play with the appliance.
    • Always place the unit on a flat, level surface.
  • Do not operate without water in reservoir. Fill reservoir with only clean and cold water. Observe the maximum filling volume is 1.1 litres.
  • Do not allow the Power Cord to come into contact with the hot parts of the espresso machine, including the Cup Warming Plate and the Steam and Hot Water Wand.
  • Do not operate this appliance with a damaged cord or plug or if the appliance has been damaged in any manner. If the supply cord is damaged it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Appliances are not intended to be operated by means of an external timer or separate remote control system.
  • This appliance incorporates an earth connection for functional purposes only.

Sunbeam is very safety conscious when designing and manufacturing consumer products, but it is essential that the product user also exercise care when using an electrical appliance. Listed below are precautions which are essential for the safe use of an electrical appliance

  • Always turn the power off at the power outlet before you insert or remove a plug. Remove by grasping the plug - do not pull on the cord.
  • Turn the power off and remove the plug when the appliance is not in use and before assembling, disassembling or cleaning.
  • Always use your appliance from a power outlet of the voltage (A.C. only) marked on the appliance.
  • Never leave an appliance unattended while in use.
  • Do not use an appliance for any purpose other than its intended use.
  • Do not place an appliance on or near a hot gas flame, electric element or on a heated oven.
  • Do not place on top of any other appliance.

  • Do not let the power cord of an appliance hang over the edge of a table or bench top or touch any hot surface.

  • The coffee-maker shall not be placed in a cabinet when in use.
  • If you have any concerns regarding the performance and use of your appliance, please visit the Sunbeam Website or contact Sunbeam Consumer Care - details are on the back page. Ensure the above safety precautions are understood.
  • Do not use any accessory not recommended by the manufacturer as this may result in injury or damage to the appliance.

Features of your Origins Slimline Espresso Machine
A I J K B C D E F G H POWER STEAM HOT WATER MANUAL SHOT

Steam Wand Pin Dual Wall Filter Basket Pin 58mm Dual Wall Filter Baskets Two CupsOne Cup Cleaning Pin 58mm Tamper 460mL Milk

Features of your Origins Slimline Espresso Machine

A. Warming Plate with Tamper Home

Preheat cups and glasses which helps retain the essential characteristics of true espresso; aroma and a rich, sweet taste.

B. ON/OFF Button & Light

The ON/OFF LIGHT will illuminate & pulse to indicate it is warming up. The ON/OFF LIGHT stays fully illuminated when ready. The machine will go to sleep after 20 mins, the ON/OFF LIGHT is off.

C. Manual Shot Button

For manual extraction, press the MANUAL button to start extraction. When desired volume is reached, press button again to stop.

D. Group Head - 58mm Commercial Size

The larger size accepts more grinds, so you can have a true café tasting coffee at home.

E. Group Handle - 58mm Commercial Size

The wide size used in cafés for a more even water flow & improved extraction taste.

F. Steam and Hot Water Wand

Ball joint movement with silicone cover, so you can move the wand to your desired position without burning your fingers.

G. Accessories Storage Home

Area behind the Drip Tray, for storing the Cleaning Pin.

H. Removable Drip Tray & Grill

Includes a Water Level Indicator which floats through the Grill indicating when the tray is full and requires emptying.

I. Removable 1.1L Water Reservoir

Push back the Lid & fill with room temperature water, or remove the Water Reservoir by opening the Lid, & lifting upwards using the Handle located inside.

J. Clean Button

Clean icon illuminates when the cleaning cycle needs to be performed.

K. Dial with Auto Shot Control

STEAM HOT WATER

SUNBEAM Origins Slimline EMM4500 - Dial with Auto Shot Control - 2

Ready Light

Fully illuminated when ready.

SUNBEAM Origins Slimline EMM4500 - Ready Light - 1

Flashes when DIAL needs to be returned to the vertical position.

SUNBEAM Origins Slimline EMM4500 - Ready Light - 2

One Cup

Pours 1 Shot Espresso - 30mL then automatically stops.

SUNBEAM Origins Slimline EMM4500 - One Cup - 1

Two Cup

Pours 2 Shots Espresso - 60mL then automatically stops.

SUNBEAM Origins Slimline EMM4500 - Two Cup - 1

Steam Light

Fully illuminated when ready to steam. Flashes when warming up to steam temperature & when cooling down (purging water) to coffee temperature.

SUNBEAM Origins Slimline EMM4500 - Steam Light - 1

STEAM

Steam

Use to steam & texture milk.

SUNBEAM Origins Slimline EMM4500 - Steam - 1

HOT WATER

Hot Water

Use manually for long black coffee & hot drinks such as tea, instant soups & to heat your cups prior to making espresso.

Features of your Origins Slimline Espresso Machine

Thermoblock Fast Heating System

SUNBEAM Origins Slimline EMM4500 - Thermoblock Fast Heating System - 1

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The thermoblock ensures quick heat up, and a precise water temperature for the best coffee extraction, and milk texturing.

The thermoblock is fitted with a

PID controller which continually monitors the water temperature to ensure water is always delivered to the coffee grinds at the precise temperature needed.

An espresso is made with hot rather than boiling water. The thermoblock heats the water so that the espresso extracts at 92^ C (just below boiling point) for optimum extraction of oils from the coffee grinds. Temperatures above this will burn the grinds resulting in a bitter taste.

15 BAR Pump

15 BAR

The thermoblock works in conjunction with the pump to deliver the correct water temperature at the correct pressure for complete extraction of oils, coffee solids and aroma.

The 15 BAR pump is fitted with a pressure relief system, to limit the pressure to 15 bar (for protection from over-pressure). After extraction, when the DIAL is returned to the vertical READY position, any remaining pressure will be released (purged) into the Drip Tray.

Pre-Infusion

Small amounts of water are released onto the tamped coffee grinds prior to the steady flow of water, for a richer flavoured espresso.

Italian Crema System

DUAL WALL

Dual Wall Filter Baskets create additional back pressure creating a subtle aeration for a great espresso extraction and steady pour. They ensure a rich velvety espresso with a signature layer of golden crema.

Dual Wall Filter Baskets are designed for use with pre-ground grinds, however they can also be used with freshly ground grinds.

Auto Shot Volumetric Control

SUNBEAM Origins Slimline EMM4500 - Auto Shot Volumetric Control - 1

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Auto Shot is the easiest way to create a great espresso. Just select ONE or TWO CUP on the DIAL, and it pours just the right amount, then automatically stops.

Café 58mm Group Head & Handle

58

The Group Head and the Group Handle are commercial sized, 58mm, just like your local café.

The larger 58mm Group Handle holds more coffee grinds, resulting in a true café tasting coffee. The wider size ensures the grinds are more evenly spread and easier to fill, for improved flavour extraction.

The larger 58mm Filter Baskets allow a more consistent grind compaction, resulting in a better tasting coffee, and an easier to empty spent coffee cake.

Before First Use of the Origins Slimline Espresso Machine

Step 1. Remove Packaging

Ensure all packaging has been removed.

Important: Remove the red Plug found at the base of the Water Reservoir.

Step 2. Position Machine

Ensure the espresso machine is always positioned onto a dry, stable, flat horizontal bench top.

Step 3. Wash Parts

Wash the 8 parts listed below in warm water with a mild detergent.

  • Stainless Steel Milk Jug
  • Stainless Steel Drip Tray Grill
  • Stainless Steel One Cup Filter Basket
  • Stainless Steel Two Cup Filter Basket

Important: Below 4 parts are NOT DISHWASHER SAFE:

  • Group Handle
  • Drip Tray
  • Tamper
  • Water Reservoir

Rinse and dry each part thoroughly then place on the machine.

Step 4. Prime the Machine

Important: Priming must be completed prior to first use.

- Fill Water Reservoir

  • Push back the Lid to open.
  • Fill with room temperature water. or
  • Remove the reservoir by opening the Lid, & lifting upwards using the Handle inside.
  • Fill with room temperature water from the tap.
  • Replace the Water Reservoir firmly into position & close the Lid.

Note: Make sure that the Water Reservoir is clean and free of any debris, as any fine particles can block the water flow.

- Power

Ensure that:

  • DIAL is in the vertical READY position.
  • Insert the Power Plug into a 230-240V AC power outlet & turn the power on.
  • Press the ON/OFF BUTTON to start the machine.

The ON/OFF LIGHT will illuminate & pulse to indicate it is warming up.

When both the ON/OFF & READY LIGHTS are fully illuminated, the machine is ready.

POWER STEAM HOT WATER

- Insert Group Handle

  • Place the Two Cup Filter Basket in the Group Handle.
  • Insert the Group Handle into the Group Head.

To ensure that the Group Handle is in the correct position, align the Group Handle with the 'INSERT' position located on the left of the Group Head.

Insert the Group Handle flat against the Group Head, then turn the Group Handle right all the way to the centre position.

- Prime the Machine

  • Press the MANUAL button and allow the water to run through.
  • Press the MANUAL button to stop.
  • Repeat once more.

Now the machine should be thoroughly primed and ready to use.

If water does not run through the Group Head, contact Sunbeam Customer Care. Details are on the back page.

Coffee Making Guide for the Origins Slimline Espresso Machine

1. Start Up

SUNBEAM Origins Slimline EMM4500 - Start Up - 1

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Check for water in reservoir.

POWER

Turn on.

POWER 30 sec

ON/OFF LIGHT pulses = Heating up.

POWER STEAM HOT WATER

ON/OFF & READY LIGHTS are both fully illuminated = Ready.

2. Warm Cup

SUNBEAM Origins Slimline EMM4500 - Warm Cup - 1

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Warm cup & Tamper on top Warming Plate.

SUNBEAM Origins Slimline EMM4500 - Warm Cup - 2

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Place cup on benchtop & position Steam Wand.

STEAM HOT WATER

Turn DIAL to HOT WATER.

SUNBEAM Origins Slimline EMM4500 - Warm Cup - 4

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Half fill cup with hot water.

STEAM HOT WATER

Return DIAL to vertical position.

3. Select Filter Baskets 4. Warm Group Head, Handle & Filter Basket

ONE CUP TWO CUP

Select either:

- One Cup Filter Basket.

- Two Cup Filter Basket.

MANUAL SHOT

Place Group Handle under Group Head and press the MANUAL button.

SUNBEAM Origins Slimline EMM4500 - Select Filter Baskets 4. Warm Group Head, Handle & Filter Basket - 3

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Hold Group Handle under Group Head while water flows.

0 STREAM HOT WATER DRINK

Press Manual button again when finished.

Coffee Making Guide for the Origins Slimline Espresso Machine

5. Dry Basket 6. Dose & Tamp

SUNBEAM Origins Slimline EMM4500 - Dry Basket 6. Dose & Tamp - 1

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Wipe Filter Basket with a dry cloth.

SUNBEAM Origins Slimline EMM4500 - Dry Basket 6. Dose & Tamp - 2

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Dose the Filter Basket with grinds.

SUNBEAM Origins Slimline EMM4500 - Dry Basket 6. Dose & Tamp - 3

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Evenly tamp (press) grinds to level indicated.

SUNBEAM Origins Slimline EMM4500 - Dry Basket 6. Dose & Tamp - 4

natural_image Diagram of a mechanical component with a downward arrow indicating force or direction (no text or symbols)

s) grinds to

SUNBEAM Origins Slimline EMM4500 - Dry Basket 6. Dose & Tamp - 5

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Wipe edges to clear any excess grinds.

ALIGN & INSERT Keep Group Handle flat, insert into Group Head. TURN CENTRE Turn Group Handle. Group Handle should be in the centre position.

8. Position Cup7. Insert Group Handle in

Empty hot water from cup. Position cup on Drip Tray, under Group Handle.

9. Extraction

ONE CUP TWO CUP OR

Turn DIAL to either:

natural_image Illustration of a hand pouring liquid into a beaker (no text or symbols)

Extraction begins & will automatically stop.

SUNBEAM Origins Slimline EMM4500 - Extraction - 2

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READY LIGHT flashes

= Pour finished. Return DIAL to centre position,

SUNBEAM Origins Slimline EMM4500 - Extraction - 3

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Leave Group Handle in Group Head, until after milk texturing.

Coffee Making Guide for the Origins Slimline Espresso Machine

10. Prep Milk Jug 11. Before Texturing Milk

FILL MAX

Fill Jug with cold milk to just below the bottom of the spout.

STEAM HOT WATER

Turn DIAL to STEAM. STEAM LIGHT flashes = Warming up.

SUNBEAM Origins Slimline EMM4500 - Prep Milk Jug 11. Before Texturing Milk - 3

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Some water may come out of Steam Wand.

STEAM HOT WATER

STEAM LIGHT is ON = Steam Ready. Pause steam by returning DIAL. Note: Unit will pause at steam temp for 10 seconds, otherwise will return to coffee temp.

Pro Tip:

For best milk texturing results, ensure steam has first warmed up (STEAM LIGHT fully ON). You will hear the Pump start.

12. Start Texturing Milk

SUNBEAM Origins Slimline EMM4500 - Start Texturing Milk - 1

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Insert Steam Wand Tip just below the surface of the milk.

12 O'CLOCK 3 O'CLOCK

Steam Wand position: - Arm at 12 o'clock. - Tip at 3 o'clock.

STEAM HOT WATER

Turn DIAL back to STEAM position to start texturing milk.

SUNBEAM Origins Slimline EMM4500 - Start Texturing Milk - 4

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Texturing makes a smooth hissing noise.

SUNBEAM Origins Slimline EMM4500 - Start Texturing Milk - 5

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Check milk is moving in a whirlpool action.

13. Milk Texturing

SUNBEAM Origins Slimline EMM4500 - Milk Texturing - 1

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As milk level rises, lower Jug to keep Tip just below surface.

SUNBEAM Origins Slimline EMM4500 - Milk Texturing - 2

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When desired micro-foam achieved, immerse Steam Wand half way.

60-65°C

Milk ready when Jug is too hot to touch for 3 secs.

STEAM HOT WATER

Return DIAL to vertical position.

SUNBEAM Origins Slimline EMM4500 - Milk Texturing - 5

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Remove Jug from Steam Wand.

Coffee Making Guide for the Origins Slimline Espresso Machine

14. Purge and Clean Steam Wand

STEAM HOT WATER

Position steam wand over drip tray. Turn DIAL to HOT WATER.

SUNBEAM Origins Slimline EMM4500 - Purge and Clean Steam Wand - 2

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Milky water will come out of Steam Wand.

STEAM HOT WATER

Return DIAL to the vertical position.

SUNBEAM Origins Slimline EMM4500 - Purge and Clean Steam Wand - 4

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Wipe Steam Wand & Tip with a damp cloth.

Pro Tip:

To keep optimum Steam Wand performance, always purge & clean the Steam Wand after texturing milk.

15. Milk Finishing Touches 16. Thermoblock Auto Purge

SUNBEAM Origins Slimline EMM4500 - Milk Finishing Touches 16. Thermoblock Auto Purge - 1

natural_image Illustration of a container with liquid and arrows indicating flow direction (no text or symbols)

Tap Jug to release larger air bubbles.

SUNBEAM Origins Slimline EMM4500 - Milk Finishing Touches 16. Thermoblock Auto Purge - 2

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Swirl Jug to blend milk & create a silky texture.

SUNBEAM Origins Slimline EMM4500 - Milk Finishing Touches 16. Thermoblock Auto Purge - 3

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Pour milk in one steady stream.

STEAM HOT WATER

When cooling to espresso temp, STEAM LIGHT flashes & water purges into Drip Tray. Keep Drip Tray in place. You will see steam coming from drip tray during cooling.
SUNBEAM Origins Slimline EMM4500 - Milk Finishing Touches 16. Thermoblock Auto Purge - 5

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17. Cleaning Up

TURN

Turn Group Handle & remove from Group Head.

REMOVE

remove from

BANG

Remove spent cake from Group Handle.

PLEASE EMPTY TRAY REMOVE

Check if the Drip Tray needs emptying.

SUNBEAM Origins Slimline EMM4500 - Cleaning Up - 5

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Wash parts with warm water.

Tips for Making the Perfect Cup

The way the espresso pours will tell you everything. Look out for:

1. Extraction Time

Extraction time provides a good indicator of the quality of the pour. The optimum time per shot varies between different bean types and between freshly & pre-ground coffee grinds. However, in general, the time will be between 20-30 seconds for both One & Two Cup shots.

2. Type of Extraction

- Optimum Extraction

A quality pour has a steady flow with a consistency similar to that of warm honey. The resulting crema is dark golden. The sweetest flavours and oils have been extracted creating a rich tasting espresso.

- Under Extraction

The pour is quick and light in colour, the resulting crema is thin with a creamy light brown colour which quickly dissipates. This occurs when too little of the essential oils, flavours and colours from the coffee grinds have been extracted. This creates a sour tasting espresso.

• Over Extraction

There may be no pour, or it may be slow and drip throughout the entire pour. The resulting crema is very dark. This occurs when too much of the essential oils, flavours and colours from the coffee grinds have been extracted. This creates a bitter tasting espresso.

3. Look for Colour Change

The optimum shot contains 3 elements:

Heart: At the base - starts out dark brown.

Body: Blends with the heart - becomes a rich caramel with reddish reflections.

Crema: The layer on top of the body - dark golden.

Crema - Body - Heart -

SUNBEAM Origins Slimline EMM4500 - Look for Colour Change - 1

4. Grinds

You may need to vary the coffee grind size when using different beans.

Important: Ensure beans or pre-ground grinds are fresh. Old pre-ground grinds and old beans, no matter the grind size, will not produce a good tasting espresso.

5. Grind Dosage

For best results, grind dosage should remain consistent:

One Cup: 13-14g - about 2 Tbsp.

Two Cups: 19-20g - about 1/4 metric cup.

One Cup 13-14g

Two Cups 19-20g

Note: When using pre-ground bagged grinds, try using a 2 step dose & tamp method: Dose in half the grinds then tamp & repeat.

6. Tamp Force

For best results, evenly tamp (press) grinds to the level indicated.

Freshly Ground Tamp Force 10-15kg

Pre-ground Tamp Force 15-20kg

SUNBEAM Origins Slimline EMM4500 - Tamp Force - 1

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SUNBEAM Origins Slimline EMM4500 - Tamp Force - 2

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Note: Isolating changes to Grind Size & Tamp Force will assist in producing a consistent taste every time.

Tips for Making the Perfect Cup

7. Filter Baskets

• Dual Wall Filter Baskets

Supplied with the Origins Slimline, these work well with both pre-ground bagged grinds & freshly ground grinds.

SUNBEAM Origins Slimline EMM4500 - • Dual Wall Filter Baskets - 1

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One Cup

SUNBEAM Origins Slimline EMM4500 - • Dual Wall Filter Baskets - 2

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Two Cups

- Single Wall Filter Baskets

Are available for purchase from Sunbeam. Details are on the back page.

SUNBEAM Origins Slimline EMM4500 - - Single Wall Filter Baskets - 1

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One Cup

SUNBEAM Origins Slimline EMM4500 - - Single Wall Filter Baskets - 2

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Two Cups

Note: If using Single Wall Filter Baskets (not supplied with the Origins Slimline), pre-ground bagged grinds are too coarse.

Extraction Guide

There are extraction variations from bean to bean, and everyone's taste is different. Use the below as a guide to improve your espresso technique, so it's just right for you.

UNDER EXTRACTIONSUNBEAM Origins Slimline EMM4500 - Extraction Guide - 1OPTIMUM EXTRACTIONSUNBEAM Origins Slimline EMM4500 - Extraction Guide - 2OVER EXTRACTIONSUNBEAM Origins Slimline EMM4500 - Extraction Guide - 3
Pour ^Quick flowUnder 15 secSteady flow20-30 secNo flow-dripsOver 35 sec
ColourPale brownCrema-light brownRich caramelCrema-dark goldenVery dark brownCrema-dark brown
TasteSour, Acidic, WateryRich, Sweet, VibrantBitter, Dry, Grainy
Grind ^^Too coarseUse a finer grindJust rightToo fineUse a coarser grind
DosageNot enough grindsUse more grindsOne Cup: 13-14gTwo Cups: 19-20gToo many grindsUse less grinds
TampNot enough tamp forceTamp firmer*Just right-firm pressure10-15Kg of force**Too much tamp forceTamp lighter

^ When using pre-ground bagged grinds, use the Dual Wall Filter Baskets.
^^ Ensure beans or pre-ground grinds are fresh. Old pre-ground grinds & old beans, no matter the grind size, will not produce a good tasting espresso.
* When using pre-ground bagged grinds, try using a 2 step dose & tamp method: Dose in half the grinds then tamp & repeat.
** When using pre-ground bagged grinds try tamping a little harder, 15-20Kg of force.

Remember practice makes perfect.

Visit our Coffee Hub to see more - sunbeam.com.au/coffeehub

Tips for Milk Texturing

Milk texturing is the steaming of milk.

Key Elements to Textured Milk

The steam only heats the milk. The milk also needs to be aerated (add air) to create the micro-foam, and needs to be blended well together. Milk that has been textured correctly has been heated to between 60-65°C, and has a thick, rich micro-foam with a silky sheen. It's all about the temperature, positioning of the Steam Wand and when you move the Milk Jug.

1. Fill Milk Jug

Add cold milk around 4°C into a chilled clean Stainless Steel Jug. Fill to the bottom of the spout.

Note: The volume of milk will increase or 'stretch' during texturing, so don't overfill the Jug.

FILL MAX FINISHED MAX

A larger capacity Milk Jug is available for purchase from Sunbeam. Details are on the back page.

2. Steam Warm Up

For best milk texturing results every time, ensure steam has warmed up before texturing milk. Steam is ready when STEAM LIGHT is fully ON. You will also hear the Pump start.

STEAM HOT WATER STEAM HOT WATER

3. Position

Place the Steam Wand Arm in the Jug spout at the 12 o'clock position, with the Steam Wand Tip in the milk at the 3 o'clock position. Keep the Steam Wand Tip just under the surface of the milk. This will create a whirlpool action.

12 O'CLOCK 3 O'CLOCK

4. Sound

How air is introduced to the milk determines the consistency of the foam. If large gulps of air are added to the milk, the foam will have large bubbles. Introducing air to the milk in a controlled, gentle fashion indicated by a gentle hissing sound, will ensure the milk has fine aerated micro-foam.

Pro Tip: Milk Texturing Sounds

  • Screeching - Tip too deep, lower Jug.
  • Smooth Hissing - Just right for latte.
    • Gurgling - Tip not deep enough, raise Jug.

5. Keeping Steam Tip Position

As the steam heats and textures the milk, the milk will stretch causing the level of the milk in the Jug to rise. As this happens follow the level of the milk by lowering the

Jug, keeping the Steam Wand Tip just below the surface.

SUNBEAM Origins Slimline EMM4500 - Keeping Steam Tip Position - 1

natural_image Illustration of a hand holding a glass mug with a pen and arrow indicating liquid level (no text or symbols)

6. Amount of Foam

Create the amount of micro-foam you want. Cappuccinos traditionally have more micro-foam than a flat white.

(See Coffee Styles on the next page)

Tips for Milk Texturing

7. Immerse Tip

After you have created the amount of foam you want, immerse the Steam Wand half way down the milk level. This heats all the milk and pulls in milk instead of air.

This ensures the milk and foam is blended together, making it denser and smoother.

SUNBEAM Origins Slimline EMM4500 - Immerse Tip - 1

natural_image Illustration of a hand holding a glass mug with a pipette and upward arrow, no text or symbols present.

8. Correct Temperature

An indication of reaching correct milk temperature is when the Milk Jug base can only be touched comfortably for approximately 3 seconds.

Barista Tip: Milk Temperature

Under - If not heated long enough, it will be warm with little texture.

Optimum - See below table.

Over - If heated for too long it will start to boil around 72°C and will have a burnt taste with all texture lost.

MilkTemperature
Plant based and alternative milks60°C
Dairy based milks 65°C

9. Tap & Swirl the Jug

Gently tapping the Jug on the benchtop helps release larger trapped air bubbles.

Swirling helps the milk and froth to combine for an even consistency and a silky appearance.

SUNBEAM Origins Slimline EMM4500 - Tap & Swirl the Jug - 1

natural_image Illustration showing a container with liquid and directional arrows, next to a circular diagram with curved arrows (no text or symbols)

10. The Finishing Touches

Pour from the Milk Jug into your cup in one steady motion.

11. Purging the Steam Wand

After turning the DIAL to the vertical READY position and removing the Jug from the Steam Wand, place the Steam Wand over the Drip Tray and purge the Steam Wand to remove any milk that has been sucked up.

To purge turn the DIAL to the HOT WATER position and run hot water for a few seconds, then return the DIAL to the vertical READY position.

STEAM HOT WATER STEAM HOT WATER

12. Wipe Steam Wand

Wipe the Steam Wand Arm and Tip with a clean damp cloth to remove any milk residue.

SUNBEAM Origins Slimline EMM4500 - Wipe Steam Wand - 1

natural_image Illustration of a hand holding a paintbrush with sparkles (no text or symbols)

Remember practice makes perfect. Visit our Coffee Hub to see more - sunbeam.com.au/coffeehub

Coffee Styles to Try

SUNBEAM Origins Slimline EMM4500 - Coffee Styles to Try - 1

natural_image Simple line drawing of a beaker with liquid inside (no text or symbols)

Espresso (Short Black)

Espresso is a concentrated, full bodied coffee with a stable layer of 'crema' on top. An espresso is the foundation of all café coffee.

  • Espresso glass (90mL)
  • Single or double shot of espresso (30mL-60mL)

SUNBEAM Origins Slimline EMM4500 - Espresso (Short Black) - 1

natural_image Simple line drawing of a beaker with liquid inside (no text or symbols)

Ristretto

A ristretto is an extremely short espresso, distinguished by its intense flavour and aftertaste.

  • Espresso cup (30mL)
    • Half a single shot of espresso (15mL)

SUNBEAM Origins Slimline EMM4500 - Ristretto - 1

natural_image Simple diagram of a container with wavy liquid and a curved handle (no text or symbols)

Long Black (Americano)

A standard espresso with hot water added. The hot water is added first so that the 'crema' is maintained.

  • Cup (190mL)
    • Hot Water (to preference)
  • Single or double shot of espresso (30mL-60mL)

SUNBEAM Origins Slimline EMM4500 - Long Black (Americano) - 1

natural_image Simple line drawing of a container with granular substance inside, no text or symbols present

Con Panna

Con Panna, Italian for 'with cream', made up of an espresso topped with lightly whipped cream. It can also be dusted with cinnamon or drinking chocolate.

  • Cup (190mL)
  • Single or double shot of espresso (30mL-60mL)
  • Lightly whipped cream - dusted cinnamon.

SUNBEAM Origins Slimline EMM4500 - Con Panna - 1

natural_image Simple line drawing of a container with liquid inside, no text or symbols present

Macchiato

Macchiato, Italian for 'to stain or mark'. Traditionally served as a standard espresso with a dash of cold or textured milk and a small dollop of textured foam into the middle of the 'crema'.

  • Espresso glass (90mL)
  • Single or double shot of espresso (30mL-60mL)
  • Dash of cold or textured milk & small dollop of textured foam.

Coffee Styles to Try

SUNBEAM Origins Slimline EMM4500 - Coffee Styles to Try - 1

natural_image Simple illustration of a U-shaped container filled with liquid, no text or symbols present

Flat White

An espresso with textured milk and a thin layer of textured foam milk on top. The wider cup will create the slim layer of foam, the signature of the flat white.

  • Wide cup (190mL)
  • Single or double shot of espresso (30mL-60mL)
  • Textured milk & foam.

SUNBEAM Origins Slimline EMM4500 - Flat White - 1

natural_image Simple illustration of a beaker with liquid, no text or symbols present

Latte

An espresso with textured milk and a finger width layer of textured foam milk on top. The narrower cup will create the thicker layer of foam.

  • Glass or Cup (220mL)
  • Single or double shot of espresso (30mL-60mL)
  • Textured milk & foam.

SUNBEAM Origins Slimline EMM4500 - Latte - 1

natural_image Simple illustration of a U-shaped container filled with liquid, no text or symbols present

Cappuccino

An espresso with 13 steamed textured milk, topped with 13 creamy foam and a dusting of chocolate.

  • Cup (190-240mL)
  • Single or double shot of espresso (30mL-60mL)
  • 1/3 Textured milk, 1/3 textured foam - dusted with chocolate.

SUNBEAM Origins Slimline EMM4500 - Cappuccino - 1

natural_image Simple illustration of a U-shaped container filled with liquid, no text or symbols present

Mocha

Made in a similar way to a cappuccino but with the addition of drinking chocolate. Simply stir the chocolate into the espresso prior to adding the steamed textured milk and foam.

  • Cup or tall glass (190-240mL)
  • Single or double shot of espresso (30mL-60mL)
  • Drinking chocolate (to preference)
  • 1/3 Textured milk, 1/3 textured foam.

SUNBEAM Origins Slimline EMM4500 - Mocha - 1

natural_image Simple line drawing of a beaker with liquid inside, no text or symbols present

Babyccino

Steamed textured milk with a layer of foamed milk. It can also be dusted with chocolate.

  • Small cup (90mL)
  • No shot of espresso
  • Textured milk & textured foam - dusted with chocolate.

Care & Cleaning

The espresso making process involves extracting oils out of coffee grinds. Deposits of grinds and oils build up over time affecting the taste of the coffee and operation of the espresso machine.

Purging water through the Group Head and Steam Wand, before and after making each coffee, is the easiest way to keep your machine clean.

(See Operating Guide page 7)

Important: Below parts are NOT DISHWASHER SAFE:

  • Group Handle
  • Drip Tray
  • Tamper
  • Water Reservoir

CAUTION: To prevent damage to the appliance do not use alkaline cleaning agents when cleaning the exterior. Use a soft cloth and a mild detergent.

Cleaning Tablets

Sunbeam Espresso Machine Cleaning Tablets (EMA0025CL) are available for purchase from Sunbeam. Details are on the back page.

Cleaning Drip Tray

Empty the Drip Tray when required, if the red Water Level Indicator appears through the Grill, empty the Drip Tray immediately.

- Weekly

Clean the Drip Tray and Grill with warm water and a little non-abrasive washing up liquid, rinse and dry.

Note: Over time it is normal for the inside of the Drip Tray to be stained by the oils in the coffee grinds.

Cleaning Warming Plate & Exterior

Wipe over the machine with a damp cloth and wipe dry. Do not use alkaline cleaning agents, abrasives or metal scourers, as these will scratch the exterior surface.

Important: Do not immerse the machine in water.

Cleaning Group Handle & Filter Basket

- Every Time

Wash after each use by rinsing them with warm water under the tap.

- Regular Intervals

In warm soapy water using a mild detergent.

Cleaning Group Head

- Every Time

Run water through before making an espresso. (See Operating Guide page 11)

- Weekly

  • Purge water through by turning the DIAL to the ONE CUP setting.
  • Return DIAL when it has finished running.
  • Wipe around the inside rim with a damp cloth & brush.

SUNBEAM Origins Slimline EMM4500 - - Weekly - 1

natural_image Illustration of a hand holding a circular object with a textured interior, partially covered by a curved pipe (no text or symbols)

Cleaning Filter Baskets

• 2-3 Months

- Soak the Filter Basket overnight in the Milk Jug with warm water & add one Sunbeam Cleaning Tablet.

ESPRESSO MACHINE CLEANING TABLETS

  • In the morning rinse the Jug & Filter Basket under running water ensuring all traces of the cleaning tablet has been removed.
  • Place Filter Basket into Group Handle (without coffee) & insert into Group Head.
    -Turn the DIAL to the ONE CUP setting. Water will pour through.
  • Return DIAL to the vertical position.

- Unblocking Filter Baskets

If the Dual Wall Filter Basket becomes clogged with coffee grinds:

- Insert the 'Filter' Cleaning Pin in the exit hole. (Cleaning Pin located in the 'Accessories' storage area behind the Drip Tray).

Care & Cleaning

INSERT 0.12L WAL

  • Place Filter Basket into Group Handle (without coffee) & insert into Group Head.
  • Turn the DIAL to the ONE CUP setting. Water will pour through.
  • Return DIAL when finished.
  • Repeat if needed.

Cleaning Steam Wand

- Every time

  • After texturing milk purge the Steam Wand by turning the DIAL to HOT WATER for just 1-2 secs.
  • Wipe the Steam Wand with a damp cloth. (See Operating Guide page 9)

• 2-3 Months

- Soak the Steam Wand overnight in the Milk Jug with warm water & add one Sunbeam Cleaning Tablet.

ESPRSSO MACHINE CLEANING TABLETS

  • In the morning remove the Jug & rinse ensuring that all traces of the solution have been removed.
  • Wipe Steam Wand & Tip with a damp cloth ensuring that all traces of the cleaning tablet have been removed.
  • Run Hot Water through the Steam Wand for 40 secs.

- Unblocking Steam Wand

  • Insert the 'Steam' Cleaning Pin up the Steam Wand Tip hole. (Cleaning Pin located in the 'Accessories' storage area behind the Drip Tray).
  • Run Hot Water through the Steam Wand.

INSERT STEAM

- Steam Wand Remains Blocked:

- Unscrew the Steam Wand Tip & soak overnight in the Milk Jug with warm water & add one Sunbeam Cleaning Tablet.

UNSCREW

- In the morning rinse the Jug & Steam Wand Tip under running water ensuring all traces of the cleaning tablet have been removed.

  • Use the Cleaning Pin to clean the Steam Tip.
  • Screw the Steam Wand Tip back into the Steam Wand Arm.
  • Run Hot Water through the Steam Wand for 40 secs.

Group Head Rubber Seal

A rubber seal is located in the Group Head and creates a seal against the Filter Basket when making an espresso.

Important: When your espresso machine is not being used, we recommend that you do not leave the Group Handle inserted into the Group Head, as this will reduce the life of the seal.

Over time this seal loses its elasticity and may require replacement. The seal may need replacing when watery espresso leaks from around the Group Head, or if the Group Handle feels loose when fully rotated to the centre position.

Note: Contact Sunbeam should you think that the Group Head seal needs replacing. Do not attempt to change the seal without first consulting Sunbeam.

Clean Cycle

Sunbeam Cleaning Tablets

Sunbeam Espresso Machine Cleaning Tablets (EMA0025CL) are available for purchase from Sunbeam. Details are on the back page.

CLEAN Cleaning The CLEAN LIGHT will illuminate to indicate a Cleaning Cycle is required.

Cycle

The cleaning cycle takes approximately 5 minutes to complete.

• Preparing for cleaning cycle

Ensure the:

  • Machine is plugged in and switched on at the power outlet.
  • Machine is on and in the READY state.
  • Water tank is full and the drip tray is empty.
  • Place the 2 CUP filter basket and the cleaning disc into the group handle.
  • Place one Sunbeam Cleaning Tablet in the middle of the cleaning disc in the space provided.

ESPRESSO MACHINE CLEANING TABLETS

- Insert group handle into the group head.

- Place a large container under the group head.

SUNBEAM Origins Slimline EMM4500 - • Preparing for cleaning cycle - 2

natural_image Illustration of a coffee maker with a labeled glass and handle (no text or symbols on the device itself)

- Start the Cleaning Cycle

  1. Press and Release the Clean Button Two times within 3 seconds.

POWER CLEAN PRESS & RELEASE CLEAN BUTTON TWICE

  1. The CLEAN LIGHT will begin to pulse.
  2. The machine will beep 1 Time and the cleaning cycle will start.
  3. Water will purge into the drip tray and small amounts of water will pour from the group handle spout.

Note:

  • During the cleaning cycle, all other functions will be locked until the cleaning cycle is completed.
  • The cleaning cycle can be stopped at any point by pressing the MANUAL button.

- Cleaning cycle complete

  • When the cleaning cycle is completed, the clean light will stop pulsing and the machine will beep 3 times.
  • The machine will now be in the READY state.
  • Remove the group handle from the group head.
  • Check tablet has fully dissolved.
  • If the tablet has not been dissolved, repeat the cleaning cycle.

- Cleaning cycle clean up

  • Empty the container from under the group handle.
  • Refill water tank.
  • Purge the group head by turning the dial to the ONE CUP setting.
  • Allow water to run through until it stops.
  • The machine is now ready for use.

Descaling: Group Head & Steam Wand

After continued use, your espresso machine may develop a build-up of mineral deposits, and therefore require occasional 'descaling'.

We recommend descaling your machine every 4-6 months, although this period will depend on the hardness of water and frequency of use.

Descaling Solution

You have 3 options:

A. Sunbeam Espresso Machine Descaling Tablets (EMA0015CL).

or

B. Sunbeam Liquid Descaler (KE0100).

A & B Descaling options are available for purchase from Sunbeam. Details are on the back page.

or

C. White vinegar & warm water.

Descaling Program

The Descaling Program takes approximately 10 minutes to complete.

Important: If the Descaling Program is not completed or stopped part way through any of the Descaling Steps, then you will need to start the Descaling Program again from the beginning.

Preparing for Descaling

• Fill Water Reservoir with Solution

A. Fill Water Reservoir with 1 Litre of warm water add one Sunbeam Descaling Tablet. Allow tablet to fully dissolve.

or

B. In an empty Water Reservoir add half a cap full of Sunbeam Liquid Descaler. Fill Water Reservoir with 1 Litre of warm water. Allow solution to mix thoroughly.

or

C. In an empty Water Reservoir add 1½ tablespoons of white vinegar. Fill Water Reservoir with 1 Litre of warm water. Allow solution to mix thoroughly.

- Place the Water Reservoir into position.

- Place Containers

Place a 1 Litre container under Group Head and another 1 Litre container under the Steam Wand.

1L 1L

- Power

Ensure that:

- Operating DIAL is in the vertical READY position.

- The Power Plug is inserted into the outlet and turned on.

- The machine is ON and in the Ready state.

POWER STEAM HOT WATER

- Access the Descaling Program

- Press and hold the clean button for 3 seconds, the unit will beep 3 times and the clean light will begin to pulse.

- The clean light will Pulse throughout the duration of the Descaling cycle.

SUNBEAM Origins Slimline EMM4500 - - Power - 2
PRESS & HOLD FOR 3 SEC

Important: Descale cycle will start automatically after "Clean" button has been pressed for 3 seconds

Important: The Descaling Program can be exited at any point by pressing the MANUAL button

Descaling: Group Head & Steam Wand

Step 1. Unit will start automatically after Clean button pressed for 3 seconds

  1. 250ml of Hot water/Descale solution will flow through group head,
  2. Next 250ml of Hot water/Descale solution will flow through steam wand
  3. Unit will beep once and Pause for 2 minutes
  4. Unit will repeat steps 1, 2 and 3, then 3 beeps will be heard when finished.

- Move to Preparing for Purge section.

Preparing for Purge

The Steam Wand and Group Head now need to be purged clean with fresh water to remove descaling solution.

- Rinse Water Reservoir

Remove the Water Reservoir & rinse thoroughly under running water, ensuring that all traces of the descaling solution have been removed.

- Fill Water Reservoir

Fill the Water Reservoir to the 'MAX' line with clean water and replace.

- Empty Containers

Empty water from the containers and replace.

- Move to Step 2.

Step 2. Start Purge

Fill Tank with clean water and empty the collecting containers.

- Press "Clean" button once. Unit will now purge Espresso machine with clean water.

  1. 500ml of Hot water/Descale solution will flow through group head,
  2. Next 500ml of Hot water/Descale solution will flow through steam wand
  3. Unit will beep once and descale is complete.

Descaling Cycle Complete

- To indicate the completion of the Descaling Cycle the machine will beep and the CLEAN LIGHT will stop flashing.

Descaling Cycle Clean Up

- Empty water from the containers and clean, ensuring that all traces of the descaling solution have been removed.

- Reinstall the water reservoir.

Troubleshooting Guide

PROBLEM Possible Cause What To Do
Group Handle comes off during espresso pour.Group Handle is not attached correctly, or has not been tightened sufficiently.Ensure all three tabs of the Group Handle are fully inserted into the Group Head, & rotated to the centre position. See Operating Guide Section, page 7.
Espresso squirts out of the Group Head during pourCoffee grind is too fine. Changeto a coarser grind.
Coffee grinds tamped too hard.Tamp the grinds more lightly.
Top edge of filter is not free of coffee grinds.Clean around the top edge of the filter and wipe the Group Head clean.
Espresso trickles down the side of the Group HandleThe Group Head is dirty. Wipe with a damp cloth. Clean the seal including the bayonet corner areas with a brush to remove grinds.
Group Head rubber seal is damaged or worn.Contact Sunbeam Customer Care. Details are on the back page.
No coffee pours No water in the Water Reservoir.Fill reservoir with water. Run water through the machine without a Filter Basket to ensure it is fully primed.
See Descaling Section, pages 20-21.
Use the Cleaning Pin to unblock the Filter Basket.
Empty the Filter Basket and rinse under water to clean. Wipe the group head with a cloth. Refill the filter with grinds and tamp.
Coffee pours out in drips (Over Extracted)Grinds are too fine. Change to a coarser grind.
Coffee tamped too hard. Tamp the grinds more lightly.
Machine has scale build up.See Descaling Section, pages 20-21.
Espresso does not have any Crema (Under Extracted)Beans are old or pre-ground grinds are dry.Use fresh beans and grinds. Be sure to store pre-ground grinds in an airtight container.
Grinds not compacted enough.Tamp more firmly.
Grinds too coarse. Use a finer grind coffee.
Uneven cup fillingUneven tamping or obstruction in the pouring spouts.Ensure coffee is tamped evenly and check there is nothing obstructing the pouring spouts.
Spent Coffee Cake is wetDual Wall Filter Baskets can keep the Coffee Cake wet.Keep Group Handle in Group Head until milk texturing is finished. This will give more time for the water to dissipate.

Troubleshooting Guide

PROBLEM Possible Cause What To Do
Espresso tastes burntType of coffee being used. Try different brands of coffee.
Using steam function just before pouring an espresso shot.Allow time for the thermoblock to purge steam and cool down before pouring a shot of espresso.The STEAM LIGHT should have finished flashing & the READY LIGHT should be fully illuminated.
Coffee is too coldMilk may not be heated enough.Ensure that milk is heated properly during texturing, but be sure not to heat too much and boil the milk.See Milk Texturing Section pages 12-13.
No steam from the Steam WandSteam Wand Tip is blocked. See Care & Cleaning, pages 18-19.
No water in the Water Reservoir.Fill reservoir with water. Run Hot Water through the Steam Wand to ensure water flows.
Not enough froth when texturingMilk may not be fresh. Ensure the milk being used is fresh.
Milk temperature is too warm.Ensure you start texturing with milk that is around 4°C.
Type of Jug being used. For best texturing results use a chilled Stainless Steel Milk Jug.
Milk has been boiled. Start again with fresh, chilled milk.Heat till the Jug can only be held for approximately 3 second, 60-65°C.
The milk is making bubbles rather than micro-foam.Ensure the Steam Wand Tip is positioned correctly. It should be just below the surface of the milk.Tap the Jug on the benchtop when finished to release larger trapped air bubbles.
Milk is not taking in enough air.Keep the Steam Wand Tip just under the surface of the milk. This will help to introduce air to the milk to create micro-foam.
Pump makes an unusual noiseNo water in reservoir. Fill the Water Reservoir.
Water Reservoir not correctly positioned.Place the Water Reservoir firmly into the back of the unit.
Red Plug from the packaging may still be inserted.Remove the red Plug found at the base of the Water Reservoir.

Troubleshooting Guide

PROBLEM Possible Cause What To Do
All the control panel lights are flashing slowly, unit is not working.Unit has stopped heating due to excess use. This is a safety feature, which is normal. May be due to no water in the water tank.Turn off unit for 5min to let unit cool down. Make sure there is water in the water tank.

If this guide does not solve your query, contact Sunbeam Customer Care. Details are on the back page.

12 Month Guarantee

This Sunbeam product is covered by a 12 month replacement or repair warranty, which is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia) or New Zealand Consumer Guarantees Act (if your product was purchased in New Zealand).

Should you experience any difficulties with your product during the warranty period, please contact our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.

Australia

www.sunbeam.com.au 1300 881 861

New Zealand

www.sunbeam.co.nz 0800 786 232

Upon receipt of your claim, Sunbeam will seek to resolve your difficulties or, if the product is defective, advise you on how to obtain a replacement or refund.

To assist us in managing warranty claims, we recommend you register your product as soon as practicable after purchase, on our Sunbeam website and uploading a copy of your original receipt. View the Support section of the Sunbeam website.

In order to make a claim under our warranty, you must have the original proof of purchase documentation for the product and present it when requested (if not already uploaded to our website).

Under our warranty, should your product develop any defect within 12 months of purchase because of faulty materials or workmanship, we will replace or repair it, at our discretion, free of charge. A product presented for repair may be replaced by a refurbished product of the same type rather than being repaired. Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workmanship during the warranty period. Our warranty does not cover misuse or negligent handling (including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, or normal wear and tear.

Our warranty does not:

• cover freight or any other costs incurred in making a claim, consumable items, accessories that by their nature and limited lifespan require periodic renewal (such as filters and seals) or any consequential loss or damage; or

• cover damage caused by: - power surges, power dips, voltage supply problems, or use of the product on incorrect voltage;

  • servicing or modification of the product other than by Sunbeam or an authorised Sunbeam service centre;
  • use of the product with other accessories, attachments, product supplies, parts or devices that do not conform to Sunbeam specifications; or
  • exposure of the product to abnormally corrosive conditions; or

- extend beyond 3 months if the product is used in commercial, industrial, educational or applications (other than for internal or own use in an office environment).

The benefits given to you by our warranty are in addition to other rights and remedies under law in relation to the product.

In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.

If your warranty claim is not accepted, we will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.

Should your product require repair or service after the warranty period, contact your nearest Sunbeam service centre. For a complete list of Sunbeam's service centres, visit our website or call our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.

SPARES
58mm filter baskets Single wall Dual wall 1 CUP 2 CUP DUALW A L 1 CUP 2 CUP EM6910101 EM6910102 DUALW A L

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EM43006
Premium TamperMilk JugGroup Handle

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natural_image Simple line drawing of a mug with handle and side rim (no text or symbols)

22030552199000

SUNBEAM Origins Slimline EMM4500 - Our warranty does not: - 6
2198996
ACCESSORIES

Mini Bang Bang
Coffee grinds disposal bin
SUNBEAM Origins Slimline EMM4500 - Our warranty does not: - 7

natural_image Simple illustration of a sunbeam container (no text or symbols on the container itself)

EMA0900

Descaling Sachets
SUNBEAM Origins Slimline EMM4500 - Our warranty does not: - 8
EMA0015CL

Cleaning Tablets
SUNBEAM Origins Slimline EMM4500 - Our warranty does not: - 9
EMA0025CL

Need help with your appliance?

Contact our customer service team or visit our website for information and tips on getting the most from your appliance.

Australia | visit www.sunbeam.com.au

phone 1300 881 861

New Zealand | visit www.sunbeam.co.nz

phone 0800 786 232

Newell Australia Pty Ltd. ABN 68 075 071 233

Sunbeam is a registered trade mark.

Ellise is a registered trade mark.

Made in China to Sunbeam's specification.

Due to minor changes in design or otherwise,

the product you buy may differ slightly from the one shown here.

Approved by the appropriate electrical regulatory authorities.

©Copyright Sunbeam 2025.

02/25

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Product information

Brand : SUNBEAM

Model : Origins Slimline EMM4500

Category : Coffee maker