Antelope Audio Edge Note - Microphone

Edge Note - Microphone Antelope Audio - Free user manual and instructions

Find the device manual for free Edge Note Antelope Audio in PDF.

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Brand Antelope Audio
Model Edge Note
Product Type Instrumental Condenser Microphone
Microphone Type Back-electret Condenser
Polar Pattern Cardioid
Frequency Response 20Hz – 20kHz
Sensitivity -42dB (8mV/Pa) ±3dB
Self-Noise 25dB(A)
Signal-to-Noise Ratio 69dB(A)
Maximum Input SPL 146dB
Output Impedance 65 Ohms
Power Requirement 48V DC Phantom Power
Output Connector 3-pin Male XLR
Color Black Matte
Dimensions (Body) 4.5" x 0.8" (114mm x 20mm)
Included Accessories Shock mount holder
Pad Attenuation 0dB, -10dB, -20dB (switchable)
High-Pass Filter Neutral, 75Hz cut, 115Hz cut (switchable)
Compatible Interfaces Zen Go SC, Zen Q SC, Zen Tour SC, Orion Studio SC, Discrete 4/8 Pro SC (USB/Thunderbolt)
Mic Emulation Software Native plug-in via iLok v2/v3 dongle (sold separately)
Care Instructions Avoid mechanical stress, humidity, dust, smoke, and direct blowing. Use pop filter (min. 6" distance). Store in original box with silica gel.
Safety Use only with 48V phantom power. Do not expose to rain/moisture. No user-serviceable parts. Refer to qualified personnel for service.
Repairability No user-serviceable parts. Repairs by authorized Antelope Audio service only.
Warranty 1 year limited warranty (non-transferable)

Frequently Asked Questions - Edge Note Antelope Audio

What type of microphone is the Antelope Audio Edge Note?
The Edge Note is an instrumental back-electret condenser microphone designed for capturing a wide range of musical instruments.
How do I use the Pad attenuation and High-Pass Filter on the Edge Note?
The microphone has a Pad switch with settings 0dB, -10dB, and -20dB to reduce signal level, and a High-Pass Filter switch with Neutral, 75Hz cut, and 115Hz cut to remove low frequencies. These are adjusted via the Antelope interface control panel.
Does the Edge Note require an Antelope Audio interface to work?
Yes, the Edge Note requires a compatible Antelope Audio interface with Synergy Core (e.g., Zen Go SC, Zen Q SC, Zen Tour SC, Orion Studio SC, Discrete 4/8 Pro SC) to access mic modeling features. It works as a standard condenser mic with any 48V phantom power supply.
How do I install the native mic emulations for Edge Note?
Download and install the Antelope Launcher, go to the 'Plug-ins' tab, and install the Edge Note bundle. Then insert the emulation plug-in in your DAW and authorize it using a PACE iLok v2 or v3 dongle (sold separately) with an activation code.
What is the polar pattern of the Edge Note?
The Edge Note has a fixed cardioid polar pattern, ideal for capturing sound from the front while rejecting noise from the sides and rear.
How should I clean and maintain the Edge Note microphone?
Avoid direct contact with humidity, dust, and smoke. Use a pop filter and maintain at least 6 inches distance. Store in the original box with the moisture-absorbing silica gel when not in use.
What is the warranty period for the Edge Note?
The Edge Note comes with a 1-year limited warranty covering defects in materials and workmanship. The warranty is non-transferable and applies to the original purchaser.
How do I get support for my Antelope Audio Edge Note?
Contact Antelope Audio Customer Support via phone (US: (916) 238-1643, UK: +44 1925933423), live chat, or ticket system at support.antelopeaudio.com. Also check the Knowledge Base and YouTube tutorials.
Can I use the Edge Note without the mic modeling software?
Yes, the Edge Note can be used as a standard condenser microphone with any audio interface providing 48V phantom power. The modeling capabilities require an Antelope interface and the authorized plug-in.
What should I do if my Edge Note is not working?
First, check the power (48V phantom), cables, and connections. If the issue persists, contact Antelope Audio Support for troubleshooting. If a hardware problem is identified, they will issue an RMA number for repair or replacement.

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Download the instructions for your Microphone in PDF format for free! Find your manual Edge Note - Antelope Audio and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Edge Note by Antelope Audio.

USER MANUAL Edge Note Antelope Audio

natural_image Collection of various studio recording microphones and instruments against a black background, with a red logo featuring a white rhinoceros (no text or symbols on devices)

ANTELOPE AUDIO

MODELING CONDENSER MICROPHONES

USER MANUAL

CONTENTS

  1. BEFORE YOU BEGIN ....3

Instructions for proper microphone use:....3

  1. INSTALLING AND AUTHORIZING THE NATIVE MIC EMULATIONS ....4

  2. EDGE SOLO....4

  3. EDGE DUO....7

5.EDGE QUADRO 10

  1. EDGE NOTE....13

  2. VERGE 15

8.CUSTOMER SUPPORT INFORMATION....17

9.MY ANTELOPE AUDIO PRODUCT ISN'T WORKING. WHAT SHOULD I DO....18

How do I get an RMA number?......18

RMA shipping information....18

10.LIMITED WARRANTY POLICY 19

Warranty Coverage 19

Limited Factory Refurbished (B-stock) Warranty....19

Remedies....20

Obsolete or Discontinued Products ......20

Exclusions....21

Limitation of Liability....21

Data Recovery 21

No Other Warranties....22

How to Make a Warranty Claim....22

Returning Your Product....22

Request a Return Material Authorization Number (RMA#)....22

RMA Return Addresses....22

Products Lost or Damaged During Transit....23

Company information 23

  1. SAFETY NOTES 23

  2. TECHNICAL SPECIFICATIONS ...... 25

1. BEFORE YOU BEGIN

Congratulations on purchasing an Antelope Audio modeling microphone! This document will inform you how to setup and record your Edge and/or Verge microphone with your Antelope Audio interface.

Note that most of the information covered here can be found in the user manual for your Antelope Audio Synergy Core interface.

If you own Auto-Tune Synergy, the Auto-Tune Synergy user manual will explain everything about using the effect with an Antelope Audio modeling microphone.

Should you ever find yourself struggling, do not hesitate to contact our Customer Support team over phone, live chat and our ticket system. You can also visit Antelope Audio on YouTube and explore our video tutorials or join the Antelope Audio Users Facebook group and ask for advice. The Knowledge Base is also a good source of information.

Best wishes,

Team Antelope

Instructions for proper microphone use:

  1. Avoid any mechanical stress. Microphone drops, hits with other objects can detach the capsule from its body or hurt the thin membrane, thus making the microphone malfunction.
  2. Humidity can affect the microphone performance. If humid air/liquid/human saliva falls on the microphone, electronic components like the Field Effect Transistor the circuit boards inside the microphone can get damaged. To avoid direct contact with humidity. Using a pop filter and keeping distance of at least 6"/15cm is highly recommended.
  3. Avoid exposure to Dust or smoke – small particles can seep into through the headbasket and stick to the diaphragm which can cause malfunction
  4. Avoid blowing air directly into the capsule from close distance. Large condenser microphones have very high sensitivity and abnormally high pressure can damage the membrane and overload the capacitors inside, causing noise or malfunction.
  5. When the microphone is not in use, it is recommended to keep it packed in its original box to avoid any exposure to humidity, smoke, or dust. Keeping the moisture-absorbing silica together with the microphone is recommended.

2. INSTALLING AND AUTHORIZING THE NATIVE MIC EMULATION PLUG-INS

  1. Download and install the latest Antelope Launcher for your operating system:

Windows 10/11 | macOS 10.14 and later

*Edge Solo, Quadro & Verge native plug-in emulations are currently not compatible with OS Monterey.

  1. Open the Antelope Launcher and click the "Plugin-ins" tab. Navigate to the version of your modeling microphone and click "Install".

Devices Pug-ins System Edge Duo Bundle Version 2.4.0 (latest) Install Edge Note Bundle Version 1.4.1 (latest) Install Edge Quadro Bundle Version 1.3.1 (latest)

  1. Add the mic emulations plug-in to a track in your DAW and you will be prompted to enter your activation code and authorize the plug-in via a PACE iLok v2 or v3 dongle (sold separately).
  2. Visit www.ilok.com and create an account if you don't have one.
  3. Download and install the iLok License Manager Software.
  4. Insert the hardware dongle into a USB port on your computer.
  5. Launch the iLok License Manager Software. Click Sign In and enter your credentials. If you are asked whether you want to register your iLok dongle, click Yes.
  6. Click Licenses > Redeem Activation Code and enter your Activation Code to authorize the Native mic emulations.

Following are guides to using the mic emulations and recording for each Antelope Audio modeling microphone

3. EDGE SOLO

Antelope Audio Edge Note - EDGE SOLO - 1

natural_image Close-up of a black studio microphone with mesh grille and logo (no visible text or symbols)

Edge Solo Mic Emulations Window

To access the Mic emulations within your Antelope interface, you need to click on the "Mic" icon below the Pream

Mic 21 dB 48V ∅ CH 1 60

Channel 1 MIC MODELING Edge Solo OFF 48V PHASE INVERT OFF PHANTOM POWER Edge Solo

The Control panel microphone emulations are compatible with the following Antelope interfaces:

Zen Go SC USB, Zen Go SC TB, Zen Q SC USB, Zen Q SC TB, Zen Tour SC, Orion Studio SC, Orion Studio rev.2017, Discrete 4 Pro SC, Discrete 8 Pro SC, Discrete 4 SC, Discrete 8 SC, Discrete 4, Discrete 8, Goliath, Goliath HD, Goliath HD

The following functionality is available:

  • Choose mic emulations from the drop-down menu on the right.
  • Click and turn the 'Phase Invert' dial to flip the microphone's polarity. Click and drag the '48'V switch to activate or turn off phantom power.

Included Mic Emulations

  1. B erlin 47 FT

  2. Berlin 49T

  3. Berlin 57

  4. Berlin 87

  5. Berlin 67

  6. Berlin M103

  7. Vienna 12

  8. Vienna 414

  9. Tokyo 800T

  10. Berlin V563

  11. Illinois 57

  12. Illinois 7B

  13. Minnesota 20

  14. Vienna 112

  15. Berlin K86

  16. Berlin 47 TU

  17. Berlin M251

  18. Hamburg 441

Recording and Monitoring Edge Solo

Edge Solo is a single-membrane condenser microphone. This means the microphone will occupy one physical mic preamp input, one block in the Routing Matrix 'PREAMP' row, and one block in the 'MIC EMU' row.

Edge Solo mic emulations work on a single input audio channel. Recording and monitoring both 'dry' and 'mic emulation' audio means dealing with two mono tracks.

  • Route the 'PREAMP' input for Edge Solo to your desired outputs to monitor 'dry' audio. Route to a 'COMP REC' block to record from the corresponding input in your DAW.
  • Route the 'EMU MIC' output for Edge Solo (same number as the 'PREAMP' input) to your desired outputs to monitor 'mic emulation' audio. Route to a 'COMP REC' block to record from the corresponding input in your DAW.
  • Route 'PREAMP' and 'EMU MIC' blocks to your desired outputs and 'COMP REC' channels to monitor and record both 'dry' and 'mic emulation' audio.

For more information about Edge Solo, visit its product page.

4. EDGE DUO

Antelope Audio Edge Note - EDGE DUO - 1

Notes:

  • To owners of the legacy 'Edge' modeling microphone: 'Edge' and 'Edge Duo' have nearly identical hardware, so feel free to use the 'Edge Duo' emulations with your legacy 'Edge' mic.
  • Later Edge Duo revisions ship with a red and blue Y-cable instead of the old red and white Y-cable. The difference is purely cosmetic. The blue connector is analogous to the white connector referred to in this manual.

To access the Mic emulations within your Antelope interface, you need to click on the "Mic" icon below the Preamp:

Mic 21 dB 48V CH 1

CH 1 MIC MODELING EDGE DUO OFF OFF PHYNE HYERT PHANTOM POWER EDGE DUO CHANNEL SWIP PATTERN

The Control panel microphone emulations are compatible with the following Antelope interfaces:

Zen Go SC USB, Zen Go SC TB, Zen Q SC USB, Zen Q SC TB, Zen Tour SC, Orion Studio SC, Orion Studio rev.2017, Discrete 4 Pro SC, Discrete 8 Pro SC, Discrete 4 SC, Discrete 8 SC, Discrete 4, Discrete 8, Goliath, Goliath HD, Goliath HD

The following functionality is available:

  • Choose mic emulations from the drop-down menu in the middle.
  • Click and turn the 'Phase Invert' dial to flip the microphone's polarity.

- Click and drag the '48V' switch to activate or turn off phantom power.

- Click and turn the 'Channel Swap' dial to swap the Edge Duo inputs.

- Click and turn the 'Pattern' knob to adjust the polar pattern. Note that some mic models have fixed or limited polar pattern adjustment.

Included Mic Emulations

  1. Berlin 47 FT
  2. Berlin 47 TU
  3. Berlin 49T
  4. Berlin 57
  5. Berlin 67
  6. Berlin 87
  7. Berlin K86
  8. Berlin M103
  9. Berlin M251
  10. Berlin V563
  11. Berlin/Halske M25
  12. Illinois 7B
  13. Minnesota 20
  14. Oxford 4038
  15. Sacramento 121R
  16. Tokyo 800T
  17. Vienna 12
  18. Vienna 414

Recording and Monitoring Edge Duo

Edge Duo is a dual-membrane condenser microphone – it has one capsule with dual membranes and connects with an Y-XLR cable (included), one XLR connector for each membrane. The Left (white/blue) connector is the front membrane, the Right (red) is for the rear membrane.

The microphone occupies two physical mic preamp inputs, two blocks in the Routing Matrix 'PREAMP' row, and two blocks in the 'EMU MIC' row.

Note: You can use Edge Duo as a single-membrane condenser mic by disconnecting one of the XLR connectors. In this case, the mic emulations will be visible, but they won't function correctly, you cannot swap inputs and you cannot adjust polar pattern.

Route the 'PREAMP' input for Edge Duo to your desired outputs to monitor 'dry' audio. Route to a 'COMP REC' block to record from the corresponding input in your DAW.

Recording and monitoring Edge Duo as a dual-membrane condenser mic

In this case, you will record and monitor two concurrent mono inputs, one coming from each membrane. They will sound slightly different in tone and volume, due to the physical distance between the membranes and the performer. You may have to compensate with individual gain adjustments for each membrane.

Route the 'PREAMP' inputs occupied by Edge Duo to your desired outputs to monitor 'dry' audio. Route them to 'COMP REC' blocks to record from the corresponding inputs in your DAW.

Recording and monitoring Edge Duo as a modeling microphone

Make sure that 'Edge Duo' mic emulations are enabled. Route the 'MIC EMU' inputs corresponding to the 'PREAMP' inputs occupied by Edge Duo to your desired outputs for monitoring and the 'COMP REC' blocks for DAW recording.

Recording and monitoring 'dry' and 'mic emulation' audio simultaneously

With the Edge Duo, monitoring and recording 'dry' and 'mic emulation' audio simultaneously means handling four concurrent mono signals – two 'dry' tracks and two 'mic emulation' tracks. 'Dry' audio comes from the 'PREAMP' inputs, and 'Mic Emulation' audio comes from the 'MIC EMU' outputs. Route them anywhere you want in the Routing Matrix.

For more information about Edge Duo, visit its product page

5. EDGE QUADRO

Antelope Audio Edge Note - EDGE QUADRO - 1

natural_image Black studio microphone with textured grille and metallic head (no visible text or symbols)

Edge Quadro is a quad-membrane condenser microphone – it has two heads, each with dual membranes. The Top head rotates 360-degrees, enabling stereo recording techniques such as M/S, X/Y, Blumlein, and even 3D sound. Therefore, the microphone is bundled with a pair of Y-XLR cables. Their Left (White or Blue *) connectors are for the front membranes, and their Right (red) connectors are for the rear membranes.

* Later Edge Quadro revisions ship with Red and Blue Y-cables instead of Red and White Y-cables. The difference is purely cosmetic. Thus, the Blue connector corresponds to the older White connector.

However, each cable is designated for either the Top or Bottom head, and labeled accordingly – T (Top) or B (Bottom). The inputs on the microphone are labeled too, letting you know where each cable needs to be connected.

There's a bevy of options for connecting Edge Quadro

As a single-membrane (rotatable) condenser mic. Connect just one XLR from the Top (rotatable) or Bottom head using the corresponding cable. The possible configurations are:

  1. Top Head- Front Membrane.
  2. Top Head - Rear Membrane.
  3. Bottom Head - Front Membrane.
  4. Bottom Head- Rear Membrane.

As a dual-membrane (rotatable) condenser mic. Connect two XLRs from either (or both) the Top and Bottom heads with the corresponding cables. The possible configurations are:

  1. Top Head - Front and Rear Membranes.
  2. B ottom Head - Front and Rear Membranes.
  3. Top Head - Front Membrane. Bottom Head - Front Membrane.
  4. Top Head - Front Membrane. Bottom Head - Rear Membrane.
  5. Top Head - Rear Membrane. Bottom Head - Front Membrane.
  6. Top Head - Rear Membrane. Bottom Head - Rear Membrane.

As a quad-membrane rotatable condenser microphone. Connect all XLRs from both heads with the corresponding cables. This is the only option for using the Edge Quadromic emulations.

To access the Mic emulations within your Antelope interface, you need to click on the "Mic" icon below the Preamp:

Mic 21 dB 48V CH 1

CH 1 MIC MODELING EDGE QUADRO OFF PHASE INVERT OFF PHANTOM POWER EDGE QUADRO PATTERN TOP OUT PATTERN BOTTOM

The Control panel microphone emulations are compatible with the following Antelope interfaces:

Zen Go SC USB, Zen Go SC TB, Zen Q SC USB, Zen Q SC TB, Zen Tour SC, Orion Studio SC,

Orion Studio rev.2017, Discrete 4 Pro SC, Discrete 8 Pro SC, Discrete 4 SC, Discrete 8 SC, Discrete 4, Discrete 8, Goliath, Goliath HD, Goliath HD

Edge Quadro Mic Emulations Window

Edge Quadro and Edge Duo mic emulations are identical, except for the ability to apply two different mic emulations in unison - one for each head - complete with two different polar patterns that are also swappable. All in all, the functionality is the same, but with two mic emulation selectors and two polar pattern changers.

Included Mic Emulations

  1. Berlin 47 FT
  2. Berlin 47 TU
  3. Berlin 49T
  4. Berlin 57
  5. Berlin 67
  6. Berlin 87
  7. Berlin K86
  8. Berlin M103
  9. Berlin M251
  10. Berlin V563
  11. Berlin/Halske M25
  12. Illinois 7B
  13. Minnesota 20
  14. Oxford 4038
  15. Sacramento 121R
  16. Tokyo 800T
  17. Vienna 12
  18. Vienna 414

Advanced Recording Techniques

  • XY-stereo – set both capsules to Cardioid, offset 90°
  • Mid-side stereo – set the top capsule to Cardioid, and the bottom capsule to figure-8
  • Blumlein – Set both capsules to Figure-8, offset 90°

Monitoring and recording Edge Quadro

Taking full advantage of the Edge Quadro's 360-degree recording and dual-emulation capabilities means the microphone will occupy four physical mic preamp inputs, four blocks in the Routing Matrix/Input selector 'PREAMP' row, and four blocks in the 'MIC EMU' row.

Monitoring and recording 'dry' and 'mic emulation' audio simultaneously with the Edge Quadro means handling eight concurrent mono tracks – two 'dry' tracks from its Top head, two 'dry' tracks from its Bottom head, two 'mic emulation 1' tracks and two 'mic emulation 2' tracks.

With so many signals available, the routing and processing possibilities are extensive. Put the manual down and explore your skills and creativity.

For more information about Edge Quadro, visit its product page.

6. EDGE NOTE

Antelope Audio Edge Note - EDGE NOTE - 1

natural_image Black cylindrical device with a white silhouette of a running figure, no visible text or symbols on the body.

The Edge Note microphone is a perfect studio solution for capturing a wide range of musical instruments.

Extra features like the Pad attenuation allow you to reduce the input signal with -10 or -20dB, thus avoiding any unnecessary clipping or distortion. Also, a High-pass filter is added, allowing you to remove unnecessary low frequencies in the recording.

To access the Mic emulations within your Antelope interface, you need to click on the "Mic" icon below the Preamp gain knob:

Mic 21 dB 48V CH 1 60

Channel 1 MIC MODELING Edge Note OFF PHASE INVERT OFF PHANTOM POWER

Edge Note

The Control panel microphone emulations are compatible with the following Antelope interfaces:

Zen Go SC USB, Zen Go SC TB, Zen Q SC USB, Zen Q SC TB, Zen Tour SC, Orion Studio SC, Discrete 4 Pro SC, Discrete 8 Pro SC.

Use the Pad attenuation switch to reduce the level of the signal.

There are 3 settings:

  1. 0dB (no attenuation)
  2. -10dB
  3. -20dB

0 -10 -20

Pad attenuation

Use the High-pass filter switch to cut the low frequency signal. There are 3 settings:

  1. N eutral, no cut has been applied

Antelope Audio Edge Note - There are 3 settings: - 2

  1. 75Hz cut

Antelope Audio Edge Note - There are 3 settings: - 3

  1. 115Hz cut

Antelope Audio Edge Note - There are 3 settings: - 4

Antelope Audio Edge Note - There are 3 settings: - 5

natural_image Circular icon with a black car silhouette and three white line symbols (no text or labels)

High-pass filter

Recording and Monitoring Edge Note

Edge Note is a single-membrane, small-diaphragm condenser microphone. This means the microphone will occupy one physical mic preamp input, one block in the Routing Matrix/Input Selector 'PREAMP' row

  • Route the "PREAMP" input for Edge Note to your Desired outputs to monitor "dry" audio.
  • Route the "EMU MIC" input to your Desired outputs to monitor "dry" audio (with applied emulation).
  • Route to "EMU MIC or "PREAMP" to "COMP REC" block to record from the corresponding input with our without applied emulation in your DAW.

For more information about Edge Note, visit its product page.

7. VERGE

Antelope Audio Edge Note - VERGE - 1

natural_image Black handheld microphone device with adjustable neck and support base (no visible text or symbols)

Verge is a small-diaphragm condenser microphone that's as simple to use as the Edge Solo. Its dimensions and ability to handle high sound pressure levels make it a better fit for positioning in tight spaces and recording very loud sources, such as drum kits.

To access the Mic emulations within your Antelope interface, you need to click on the "Mic" icon below the Preamp gain knob:

Mic 21 dB 48V ∅ CH 1 60

CH-1 MIC MODELING VERGE OFF 48V OFF PHASE INVERT PHANTOM POWER

VERGE

The Control panel microphone emulations are compatible with the following Antelope interfaces:

Zen Go SC USB, Zen Go SC TB, Zen Q SC USB, Zen Q SC TB, Zen Tour SC, Orion Studio SC, Orion Studio rev.2017, Discrete 4 Pro SC, Discrete 8 Pro SC, Discrete 4 SC, Discrete 8 SC, Discrete 4, Discrete 8, Goliath, Goliath HD, Goliath HD

Verge Mic Emulations Window

The following functionality is available:

  • Choose mic emulations from the drop-down menu on the right.
  • Click and turn the 'Phase Invert' dial to flip the microphone's polarity.
  • Click and drag the '48'V switch to activate or turn off phantom power.

Included Mic Emulations

  1. Berlin 184
  2. Perth 55
  3. Freiburg 6
  4. Aalborg 4006
  5. Hamburg 40
  6. Berlin K53
  7. Berlin K54
  8. Berlin K86
  9. Illinois 57
  10. Hamburg 21
  11. Illinois 7B
  12. Hamburg 441

Recording and Monitoring Verge

Verge is a single-membrane, small-diaphragm condenser microphone. This means the microphone will occupy one physical mic preamp input, one block in the Routing Matrix/Input Selector 'PREAMP' row and one block in the 'MIC EMU' row.

Verge mic emulations work on a single input audio channel. Recording and monitoring both 'dry' and 'mic emulation' audio means dealing with two mono tracks simultaneously.

  • Route the 'PREAMP' input for Verge to your desired outputs to monitor 'dry' audio. Route to a 'COMP REC' block to record from the corresponding input in your DAW.
  • Route the 'EMU MIC' output for Verge (same number as the 'PREAMP' input) to your desired outputs to monitor 'mic emulation' audio. Route to a 'COMP REC' row to record from the corresponding input in your DAW.
  • Route 'PREAMP' and 'EMU MIC' blocks to your desired outputs and 'COMP REC' inputs to monitor and record both 'dry' and 'mic emulation' audio.

For more information about Verge, visit its product page.

8. CUSTOMER SUPPORT INFORMATION

Phone

US time: 12AM (midnight) – 8PM (CST), Monday – Friday US Phone Number: (916) 238-1643

European time: 6AM – 2AM (GMT), Monday – Friday. UK Phone Number: +44 1925933423

Live Chat

US time: 12AM (midnight) – 2PM (CST), Monday – Friday European time: 6AM – 8PM (GMT), Monday – Friday.

Note: If you're trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.

Additional Resources

  • The Antelope Audio YouTube channel is home to various tutorial videos and endorser content which you may find helpful and inspiring.
  • The Antelope Audio Users Facebook group lets you interact with fellow users and some of our employees. Note, however, that it is not meant to be a support group. Please contact our customer support team for such inquiries.
  • The Knowledge Base in our Customer Support section is an often-overlooked source of troubleshooting information, answers to commonly asked questions and Antelope know-how.

9.MY ANTELOPE AUDIO PRODUCT ISN'T WORKING. WHAT SHOULD I DO?

If you can't find a solution on your own, please get in touch with us so we check if you are having a hardware-related issue. If this is the case, we'll guide you through the repair process. If the product should be returned, a RMA number will be issued so we can begin the procedure.

What's an RMA number?

Issuing a RMA (Return Merchandise Authorization) number is required for any factory service or repair procedure. Please, don't attempt to send us your device without receiving a RMA number first, as the device will be returned and not serviced.

How do I get an RMA number?

The Antelope Audio Customer Support team is in charge of issuing RMA numbers. Visit support.antelopeaudio.com and get in touch.

After your RMA has been issued, you will receive an email with instructions on how to proceed.

RMA shipping information

Alongside the product you are returning please, include a letter containing your full name, shipping address, RMA number issued by our technical support team and a note with a short information about the technical issue.

Please use the original box if possible, because a worn out one will surely not protect your product sufficiently on its way to the Antelope Audio HQ. Additional cushioning materials in multiple layers between the unit and the box walls to prevent from shock, vibration and various tears and scratches.

Please remove any labels or old shipment markings it may have and ensure you add your shipping address inside the box in case the original shipment label becomes illegible during transportation.

The shipping costs are covered by the owner of the product. Antelope Audio will not cover any local customs charges.

We recommend using a courier service of your choice (e.g. OHL, UPS, FedEx). The package should be insured for its real value, marked as fragile and a tracking number should be provided. We do not recommend using standard mail delivery services.

Please, don't forget to add the RMA number, issued by the Antelope Audio technical

support, on all shipping paperwork.

Antelope Audio cannot be held responsible for undelivered packages - lost or damaged on the way to the Antelope Audio HQ. For damage claims, please contact your shipping service provider of choice.

Antelope Audio cannot cover any repair costs for product damages due to poor packaging.

10. LIMITED WARRANTY POLICY

This is a non-transferable voluntary Limited Product Warranty provided to end-customers who have purchased Antelope Audio-branded hardware product (hereinafter referred to as "Product") from an authorized Antelope Audio re-seller.

For customers covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Antelope Audio's Limited Warranty are in addition to, and not instead of, rights and remedies convened by such consumer protection laws and regulations and it does not exclude, limit or suspend buyer's rights arising from consumer law. Consumers have the right to choose whether to claim service under the Antelope Audio Limited Warranty or under their consumer law rights.

All claims made under the Antelope Audio Limited Warranty will be governed by the terms set out in this warranty document.

Warranty Coverage

Antelope Audio warrants that the Product will be free from defects in material and workmanship for the period of 1 (one) year commencing on the date of purchase of Product by end-customer from authorized Antelope Audio's re-seller.

Except where explicitly prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable. This warranty provides you with specific legal rights, and you may have additional rights that vary under local laws.

In general, this warranty means your Antelope Audio hardware product will operate in accordance with published technical specifications, as specified by its data-sheet, and in the operating environment for which it was intended for the length of the warranty period.

This version of the warranty applies to products purchased on or after January 1, 2018. For prior versions of the Antelope Audio limited warranty, please contact customer service.

Limited Factory Refurbished (B-stock) Warranty

Antelope Audio warrants products sold as "B-stock, Factory Refurbished or Open Box"

to be free from defects in materials (unless otherwise stated in product description) and workmanship. Only products purchased from an authorized dealer or directly from Antelope Audio are covered by this Warranty.

The Limited Factory Refurbished CB-stock) Warranty is valid for the period of 6 (six) months, commencing on the date of purchase of Product, if local regulations do not require otherwise.

All warranty terms contained hereunder apply also to the B-stock Warranty, unless otherwise specified.

Remedies

Antelope Audio's entire liability and your exclusive remedy for any Antelope Audio Product that is not operating in accordance with its published technical specifications is at Antelope Audio's discretion:

1) to repair the Product at Antelope Audio's expense using new or equivalent-to new refurbished parts in good working condition; or
2) to replace the Product at Antelope Audio's expense with a product with equivalent functionality formed from new and/or equivalent-to new refurbished parts in good working condition, or
3) to refund the price paid. Should Antelope Audio decide to refund the price paid, it may deduct from the paid Product's price any damages caused to the Product; where, within fourteen (14) days of the expiration of the warranty period,(i) Antelope Audio has received written notice of any nonconformity;(ii) after Antelope Audio's written authorization, customer has returned the nonconforming product to the designated place; and (iii)Antelope Audio has determined that the Product is nonconforming and that such non conformity is not the result of any of the exclusions designated below.

These warranty obligations are conditioned upon the hardware being returned to the original place of purchase, or another place as directed by Antelope Audio, with the original sales receipt attached. You will be required to pay shipping and handling charges for returning the product. You may be required to pay any other applicable tariffs, duties, taxes, or other fees with regard to returning the products.

Any repaired or replacement Product will be warranted for the remainder of the original warranty period.

Obsolete or Discontinued Products

An obsolete or discontinued product will be repaired or replaced with the same product if available. If Antelope Audio is unable to replace your obsolete or discontinued product with the same product, Antelope Audio will replace the obsolete or discontinued

product, in its sole discretion, with a product having similar function and capacity.

Exclusions

This warranty does not cover problems or damage resulting from, but not limited to, any of the following: (i)Wear and tear associated with normal use; (ii)Any modification, abuse, accident, disassembly, misapplication, misuse, negligence, acts of God, accident; (iii)Unauthorized repair or attempted repair by anyone other than Antelope Audio or someone authorized by Antelope Audio to do warranty work; any unauthorized repairs will void this warranty(iv)Any improper operation, maintenance or installation, including any use not in accordance with any supplied product instructions; (v)Connection to any improper voltage supply; (vi)Use of consumables or spare parts not supplied by

Antelope Audio, except where such restriction is prohibited by applicable local law; (vii) Any other cause which does not relate to a Product defect in materials or workmanship.

The warranty does not apply to any Products which have been subject to misuse, neglect, accident or modification or which have been soldered or altered such that they are not capable of being tested under normal test conditions.

This warranty does not cover (i) any counterfeit products, i.e. Products that Antelope Audio, at its sole discretion, determines were not manufactured by Antelope Audio or any of its authorized manufacturing partners; (ii) Products purchased from a person or entity which is not an authorized dealer or re-seller of Antelope Audio; (iii) Product sold "as is" or "with all faults", to the extend permitted by local law.

This warranty is not valid in case any manufacturer label(s), serial numbers, date stamp(s) or warranty sticker(s) has been altered or removed from the Product.

Limitation of Liability

ANTELOPE AUDIO SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF Antelope Audio HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

ANTELOPE AUDIO WILL NOT ASSUME OR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH ITS PRODUCTS.

Data Recovery

In the event of data loss using Antelope Audio storage devices, Antelope Audio is not responsible for backing up or recovering any data that you may have lost.

No Other Warranties

No Antelope Audio employee, dealer, re-seller, or other agent is authorized to make any modification, extension, or addition to this warranty.

How to Make a Warranty Claim

Valid warranty claims should be processed through your point of purchase. Please also verify the return policy directly with the retailer where you purchased your product. Any warranty claims that cannot reprocessed through your original point of purchase should be addressed directly to Antelope Audio. Our customer service contact information can be found on the web or in the documentation included with your Product.

Returning Your Product

In the event that you need to return your Antelope Audio products for repair or replacement, Antelope Audio will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your product without prior approval from Antelope Audio. Any product returned without a valid unique RMA# will be refused and returned to the sender at the sender's expense. To avoid problems at the time of receipt, clearly write your RMA# on the outside of the package and include a copy of your RMA confirmation-mail within the package.

In certain situations, for in-warranty units, we may (entirely at our opinion) offer you a temporary replacement unit, provided that we have such on stock in your state. To request a temporary replacement unit, a valid credit card must be provided to secure the new replacement unit for shipping prior to Antelope Audio receiving the defective one.

Request a Return Material Authorization Number (RMA#)

Please follow these steps to obtain an RMA number:

(I) For end user customers, submit a claim online at: support.antelopeaudio.com. For business to business (B2B) / Direct customers of Antelope Audio please email us at techsupport@antelopeaudio.com

(ii) A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, etc). Antelope Audio will provide you with the RMA number within 2 working days as of the claim submission date.

RMA Return Addresses

We have multiple RMA receiving locations worldwide. Your RMA confirmation will specify the specific return address you must use when sending your RMA package. Any packages received at an unauthorized location may be refused and returned to the sender at the sender's expense.

Products Lost or Damaged During Transit

The original packaging material should be used to pack the product for return; if the original packaging is not available, you should use such materials that provide the same or greater protection to the product. All packages that arrive with any external damage or appear inadequately packed will be refused and returned to the sender at the sender's expense. We are not responsible for damage incurred during shipping to our RMA receiving locations or for lost or stolen products.

Company information

Antelope Audio is the trade name, under which the company Elektrosfera ltd., registered under the legislation of the Republic of Bulgaria with UIN: 131052590, is doing business and is worldwide known. Elsewhere in this document where the trade name Antelope Audio is used shall refer to Elektrosfera ltd., with address of management: Tsarigradsko Shose Blvd., 7th km, Building of BIC IZOT, floor 6, Mladost region, Sofia, Bulgaria.

If any term hereunder is held to be illegal or unenforceable, it shall be severed from this warranty and the legality or enforce ability of the remaining terms shall not be affected.

11. SAFETY NOTES

To reduce the risk of electrical shocks, fire, and related hazards:

  • Do not remove screws, cover, or cabinet. There are no user serviceable parts inside. Refer servicing to qualified service personnel.
  • Do not expose this device to rain, moisture or spillover of liquid of any kind.
  • Should any form of liquid or a foreign object enter the device, do not use it. Switch off the device and then unplug it from the power source. Do not operate the device again until the foreign object is removed or the liquid has completely dried and its residues fully cleaned up. If in doubt, please consult the manufacturer.
  • Do not handle the power cables with wet hands!
  • Make sure the device is switched off when plugging/unplugging it to/from the power source.
  • Avoid placing things on the cabinet or using the device in a narrow and poorly ventilated place which could affect its operation or the operation of other closely located components.
  • If anything goes wrong, turn off the device first and then unplug the power. Do not attempt to repair the device yourself. Consult authorized service personnel or your dealer instead.

Antelope Audio Edge Note - SAFETY NOTES - 1

  • Do not install near any heat sources such as radiators, stoves, or other apparatus (including amplifiers) that produce heat.
  • Do not use harsh chemicals to clean your unit. Clean only with specialized cleaners for electronics equipment.
  • Connect all your devices before powering your unit.

• This unit is connected via its power cord to the mains safety earth.
• Never operate the unit without this earth connection.
- DC power supply cable should be routed so that it is not likely to be walked on or squeezed by items placed upon or against it.
- To completely turn off the device, unplug the power cable first from the outlet and then from the rear panel of the unit.
- Both occasional and continued exposure to high sound pressure levels can cause permanent ear damage via headphones and monitors.
- Your unit should always be un-racked when traveling or in a flight case.
- The device is designed to operate in a temperate environment, with a correct Operating Temperature of 0-50°C, 32-122°F.

12. TECHNICAL SPECIFICATIONS

EDGE SOLO

Microphone typeLarge Diaphragm Condenser Mic
DiaphragmLarge, 6u gold-sputtered membranes
Diaphragm diameter34mm
Polar patternCardioid
Frequency response20HZ ~ 20kHz
Sensitivity-35dB | 18mV/Pa (-1 to +3dB)
THD+N-116dB
19dB(A)
SNR75dB(A)
Output impedance50 Ohms @ 1kHz
Power requirements48V DC phantom power
Output connector3-pin male XLR
ColorBlack matte
Weight (mic body)0.705 lbs (320 grams)
Dimensions (mic body)5,3" x 2,04 (134mm x 52mm)
In the boxMount: Hard mount includedCase: Standard small suitcase

EDGE DUO

Microphone typeLarge Diaphragm Condenser Mic
DiaphragmLarge, double-sided 6u gold-sputtered membranes
Diaphragm diameter34mm
Polar patternMulti-pattern (cardioid, figure-8, omnidirectional)
Frequency response20HZ ~ 20kHz
Sensitivity-35dB | 18mV/Pa (-1 to +3dB)
THD+N-116dB
Self-noise19dB(A)
SNR75dB(A)
Output impedance50 Ohms @ 1kHz
Power requirements48V DC phantom power
Output connector5-pin male XLR
ColorBlack matte
Weight (mic body)1.23 lbs (560 grams)
Dimensions (mic body)8.6" x 2.1 (219mm x 53mm)
In the boxBreakout cable: 16.4" (5 meters) 5-pin female XLR to dual 3-pin male XLR (high grade oxygen-free copper Y-cable)Mount: Shock absorber mount with pop filterCase: Standard mid-size road case with handle and custom-fit foam inserts

EDGE QUADRO

Microphone typeQuadrosonic condenser microphone
DiaphragmTwo large condenser capsules with double-sided 6u-gold sputtered membranes. Top head is fully rotatable.
Diaphragm diameter34mm
Polar patternMulti-pattern (cardioid, figure-8, omnidirectional, Blumlein, M/S, X/Y)
Frequency response20HZ ~ 20kHz
Sensitivity-35dB | 18mV/Pa (-1 to +3dB)
THD+N-116dB
Self-noise19dB(A)
SNR75dB(A)
Output impedance50 Ohms @ 1kHz
Power requirements48V DC phantom power
Output connector5-pin male XLR
ColorBlack matte
Weight (mic body)1.697 lbs (770 grams)
Dimensions (mic body)11.9" x 2,1" (303mm x 53mm)
In the boxBreakout cable: Two 16.4-inch (5 meters) 5-pin female XLR to dual 3-pin male XLR (high grade oxygen-free copper Y-cables)Mount: Custom luxury shock absorber typeCase: Custom handmade wood case

EDGE NOTE

TypeInstrumental microphone
DiaphragmBack-electret Condenser
Polar patternCardioid
Freq. response20Hz ~ 20kHz
Sensitivity-42dB | 8mV/Pa (+/-3dB)
Self-noise25dB(A)
SNR69dB(A)
Max Input SPL146dB
Output impedance65 Ohms
Power requirements48V DC Phantom Power
Output Connector3-pin male XLR
ColorBlack matte
Dimensions (mic body)4.5" x 0.8" (114mm x 20mm)
In the boxShock mount holder

VERGE

Microphone typeInstrumental Electret Condenser Microphone
DiaphragmBack-electret condenser
Polar patternCardoid
Frequency response40Hz ~ 20kHz
Sensitivity-40dB | 10mV/Pa (+/-3dB)
THD+N-116dB
Self-noise25dB(A)
Max. Input SPL146dB
SNR69dB(A)
Output impedance65 Ohms
Power requirements48V DC phantom power
Output connector3-pin male XLR
ColorBlack matte
Weight (mic body)0.34 lbs. (155 grams)
Dimensions (mic body)6.1" x 0.87 (155mm x 22mm)
In the boxMount: Shock absorber type

Antelope Audio Edge Note - TECHNICAL SPECIFICATIONS - 1

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Product information

Brand : Antelope Audio

Model : Edge Note

Category : Microphone