VIEWSONIC PD0521 - Tablet

PD0521 - Tablet VIEWSONIC - Free user manual and instructions

Find the device manual for free PD0521 VIEWSONIC in PDF.

📄 26 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
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Product Type Signature Pad
Model PD0521
Display Type 800 x 480 LCD, Anti-Glare, Hard-Coating (8H)
Display Resolution 800 x 480 (16:10)
Display Area 108 x 64.8 mm (4.25" x 2.55")
Pen Technology Electromagnetic resonance, battery-less
Pen Pressure Levels 2048
Pen Resolution 5080 LPI
Pen Report Rate Average 200 PPS
Pen Tilt Angle +/- 45°
Dimensions (W x D x H) 160 x 130 x 21.4 mm (6.3" x 5.12" x 0.84")
Weight 0.25 kg (0.55 lbs)
Power Supply USB 2.0: 5V/0.5A Max
Power Consumption (On) 2.06W (Typical)
Power Consumption (Standby) < 1W
Connectivity Micro USB port (USB 2.0)
Operating System Compatibility Windows 10/11 and later; Windows 7, Linux Ubuntu, Chrome OS by request
Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Operating Humidity 20% to 80%, non-condensing
Storage Humidity 10% to 90%, non-condensing
Included Accessories Pen, USB cable, replacement nibs (x3), pen tether, nib removal tool, quick start guide
Cleaning Use soft dry cloth; for screen, non-ammonia non-alcohol glass cleaner on cloth
Security Security lock slot, wall mounting holes

Frequently Asked Questions - PD0521 VIEWSONIC

How do I connect the PD0521 to my computer?
Use the included USB 2.0 cable. Connect the Micro USB end to the device and the other end to a USB port on your computer. Then install the drivers if needed.
What operating systems are supported?
Officially supports Windows 10/11 and later. Windows 7, Linux Ubuntu, and Chrome OS can be supported by request.
How do I replace the pen nib?
Use the included nib removal tool to pull the old nib straight out. Insert a new nib until it stops and is held firm. Spare nibs are included.
What is the optimal display resolution?
The native resolution is 800 x 480 (16:10). For best clarity, set your computer to this resolution.
Why is the pen not working?
Reinstall the pen driver (if applicable). Ensure the USB cable is connected properly. Try another USB port. Check the pen nib condition; replace if too short.
How do I clean the screen and case?
Turn off and unplug the device. Use a soft dry cloth for dust. For the screen, apply a small amount of non-ammonia, non-alcohol based glass cleaner to a cloth, then wipe. For the case, use a mild non-abrasive detergent on a cloth. Never spray liquid directly.
What is the power consumption?
Typical power consumption is 2.06W when on, and less than 1W in standby. It is powered via USB (5V/0.5A max).
Does the pad require a battery?
No, the pen is battery-less using electromagnetic resonance technology. The pad itself is powered via USB.
What is the warranty period?
ViewSonic displays are warranted for 1 to 3 years depending on the country of purchase, covering parts and labor from the first consumer purchase date.
Where can I find the ViewSign software?
The recommended software is ViewSign Standard. Visit https://manuals.viewsonic.com/Pen_Display_Software to learn more. For the full version, contact your local reseller.

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Download the instructions for your Tablet in PDF format for free! Find your manual PD0521 - VIEWSONIC and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PD0521 by VIEWSONIC.

USER MANUAL PD0521 VIEWSONIC

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.

Model No. VS17546

P/N: PD0521

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

> Safety Precautions

Please read the following Safety Precautions before you start using the device.

  • Keep this user guide in a safe place for later reference.
  • Read all warnings and follow all instructions.
  • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation.

- Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.

- Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.

- Avoid exposing the device to direct sunlight or other sources of sustained heat.

- Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.

- Use a soft, dry cloth to clean the external housing. Please see the "Maintenance" section for more information.

- Oil may collect on the screen if you touch it. Please see the "Maintenance" section for more information.

- Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen. Only use the supplied pen, or fingers for models that support touch input.

- When moving the device, be careful not to drop or bump the device on anything.

- Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.

- Do not place any heavy objects on the device or connection cables.

- If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.

- When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.

- Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.

- Only use attachments/accessories specified by the manufacturer.

- Disconnect the device if it is not going to be used for a long period of time.

> Contents

Safety Precautions....3

Introduction 5

Package Contents ....5

Product Overview....6

Making Connections....7

Installing Drivers and Software....7

Connecting the Pen Display....8

Using the Display....9

Using the Pen Tether....9

Appendix....10

Specifications....10

Display....10

Pen 10

Product Dimensions ....11

Troubleshooting 12

Maintenance....13

General Precautions.... 13

Cleaning the Screen.... 13

Cleaning the Case....13

Replacing a Pen Nib....14

Regulatory and Service Information 15

Compliance Information....15

FCC Compliance Statement.... 15

Industry Canada Statement.... 15

CE Conformity for European Countries 15

Declaration of RoHS2 Compliance.... 16

Indian Restriction of Hazardous Substances 17

Product Disposal at End of Product Life 17

Copyright Information....18

Customer Service 19

Limited Warranty 20

Mexico Limited Warranty.... 23

> Introduction

Package Contents

VIEWSONIC PD0521 - Package Contents - 1
PD0521 Signature Pad

VIEWSONIC PD0521 - Package Contents - 2
USB 2.0 cable (Type-A to Micro USB)

VIEWSONIC PD0521 - Package Contents - 3
Pen

VIEWSONIC PD0521 - Package Contents - 4
Replacement Pen nib x 3

VIEWSONIC PD0521 - Package Contents - 5

VIEWSONIC PD0521 - Package Contents - 6

VIEWSONIC PD0521 - Package Contents - 7
Pen tether Nib removal tool Quick Start Guide

NOTE: The contents included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

VIEWSONIC PD0521 - Product Overview - 1

VIEWSONIC PD0521 - Product Overview - 2

natural_image Simple line drawing of a pen with a red arrow pointing to the tip (no text or symbols)
  1. Pen Holder

  2. Display Screen

  3. Security Lock Slot

  4. Micro USB Port

  5. Wall Mounting Holes

  6. Pen

  7. Pen Tether Anchor Point

> Making Connections

Installing Drivers and Software

System Requirements:

Operating system: Windows 10/11 and Later (Windows 7, Linux Ubuntu, Chrome OS by request)

PC I/O: USB 2.0/above

ViewSign Standard software is the recommended software to use with PD0521

for PDF signing.

VIEW SIGN SIGNATURES ATTACHMENTS Click here to open a document VIEW SIGN

To learn more about the ViewSign Standard software, please visit:

https://manuals.viewsonic.com/Pen_Display_Software

NOTE: If you want to use the full version of the ViewSign Standard Software, please contact our local agent or sales window directly.

Connecting the Pen Display

  1. Turn the device over so the bottom side is facing up.

VIEWSONIC PD0521 - Connecting the Pen Display - 1
Top Bottom

  1. Connect the Micro USB end of the USB cable to the Micro USB Port on the device.

VIEWSONIC PD0521 - Connecting the Pen Display - 2

natural_image Diagram of a USB cable connected to a device with a red arrow indicating cable insertion (no text or symbols present)
  1. Connect the other end of the USB cable to a computer.

VIEWSONIC PD0521 - Connecting the Pen Display - 3

natural_image Line drawing of a laptop connected to a computer via USB cable (no text or symbols)

> Using the Display

Using the Pen Tether

The Pen Tether can be attached to the Pen and to the available anchor point.

Diagram illustrating the process of a device with a pen tip, showing how to change from a cable to a screen with a button.

> Appendix

Specifications

Display

Item Category Specifications
LCDType800 x 480 LCD,0.135 mm x 0.135 mm pixel pitch
Surface Treatment Anti-Glare, Hard-Coating (8H)
ResolutionSupported800 x 480 (16:10)
PowerUSBUSB 2.0: 5V/0.5A Max
Display AreaFull Scan (H x V)108 x 64.8 mm (4.25" x 2.55")
Operating conditionsTemperature 0°C to 50°C (32°F to 122°F)
Humidity 20% to 80%, non-condensing
Storage conditionsTemperature -20°C to 60°C (-4°F to 140°F)
Humidity 10% to 90%, non-condensing
DimensionsPhysical(W x D x H)160 x 130 x 21.4 mm(6.3" x 5.12" x 0.84")
WeightPhysical0.25 kg (0.55 lbs)
Power ConsumptionOn 2.06W (Typical)
Standby < 1W

Pen

Item Specifications
Model EMP-001
Type Electromagnetic resonance
Power SupplyBattery-less
Resolution5080 LPI (lines per inch)
Pressure Levels2048
Report RateAverage 200 PPS (points per second)
Pen Tilt Angle+/- 45°
OS SupportedWindows 10, 11 and Later (Win 7, Linux Ubuntu, Chrome OS by request)

Product Dimensions
VIEWSONIC PD0521 - Specifications - 1

9.2 mm 129.95 mm

Troubleshooting

This section describes some common problems that you may experience when using the monitor.

Problem or Issue Possible Solutions
No picture on the display·Ensure the USB cable is connected properly at both ends.·Try another USB port on the computer.·Ensure the computer is powered on.·Ensure all drivers are installed and updated (if applicable).
Display interference·Check if other nearby electrical devices are causing interference.
The display is not clear·The optimal resolution is 800 x 480 (16:10).·Use a soft, dry cloth to remove any fingerprints or skin oil.

Pen

Problem or Issue Possible Solutions
The pen is not working• Reinstall the pen driver (if applicable).
The pen nib is too short, or not making proper contact with the display• Check the condition of the pen nib. If it is too short, please replace the pen nib.

Maintenance

General Precautions

  • Make sure the display is turned off and unplugged.
  • Never spray or pour any liquid directly onto the screen or case.
  • Handle the display with care.

Cleaning the Screen

  • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

  • Use a soft, dry cloth.
  • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

  • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
  • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

Replacing a Pen Nib

When the pen nib gets too short or develops a sharp edge, it can be replaced with spare nibs. To replace a pen nib:

  1. Use the nib removal tool to pull the old nib straight out of the pen.

VIEWSONIC PD0521 - Replacing a Pen Nib - 1

natural_image Two pen tips with red arrows indicating tip positions (no text or symbols)
  1. Insert a new pen nib into the pen and push the nib in until it stops and is held firm.

VIEWSONIC PD0521 - Replacing a Pen Nib - 2

natural_image Illustration of two pen tips with a red arrow pointing to a looped cable (no text or symbols)

> Regulatory and Service Information

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

CE Conformity for European Countries

VIEWSONIC PD0521 - CE Conformity for European Countries - 1

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

VIEWSONIC PD0521 - The following information is only for EU-member states: - 1

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

SubstanceProposed Maximum ConcentrationActual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6+) 0.1%< 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE)0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP)0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1%< 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

- Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

» Short length (500 mm): maximum 3.5 mg per lamp.
» Medium length (> 500 mm and 1,500 mm): maximum 5 mg per lamp.
» Long length (> 1,500 mm): maximum 13 mg per lamp.

  • Lead in glass of cathode ray tubes.
  • Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
  • Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
    • Copper alloy containing up to 4% lead by weight.

  • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

  • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic ^® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic ^® website to learn more.

USA & Canada:

http://www.viewsonic.com/company/green/recycle-program/

Europe:

http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan:

Copyright© ViewSonic® Corporation, 2021. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic ^® , the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic ^® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR ^® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

Customer Service

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product's serial number.

Country/ Region Website Country/ Region Website
Asia Pacific & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China)www.viewsonic.com.cn香港(繁體中文)www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israelwww.viewsonic.com/il/
日本 (Japan)www.viewsonic.com/jp/ Koreawww.viewsonic.com/kr/
Malaysiawww.viewsonic.com/my/Middle Eastwww.viewsonic.com/me/
Myanmarwww.viewsonic.com/mm/Nepalwww.viewsonic.com/np/
New Zealandwww.viewsonic.com/nz/Pakistanwww.viewsonic.com/pk/
Philippineswww.viewsonic.com/ph/Singaporewww.viewsonic.com/sg/
臺灣 (Taiwan)www.viewsonic.com/tw/ประเทศไทยwww.viewsonic.com/th/
Việt Namwww.viewsonic.com/vn/South Africa & Mauritiuswww.viewsonic.com/za/
Americas
United Stateswww.viewsonic.com/usCanadawww.viewsonic.com/us
Latin Americawww.viewsonic.com/la
Europe
Europewww.viewsonic.com/eu/Francewww.viewsonic.com/fr/
Deutschlandwww.viewsonic.com/de/Қазақстанwww.viewsonic.com/kz/
Россияwww.viewsonic.com/ru/Españawww.viewsonic.com/es/
Türkiyewww.viewsonic.com/tr/Українаwww.viewsonic.com/ua/
United Kingdomwww.viewsonic.com/uk/

Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts (e.g. system board, display panel, power board) may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer's original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: "What the warranty excludes and does not cover" section).

How long the warranty is effective:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:

» Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

» Repair or attempted repair by anyone not authorized by ViewSonic®.

» Damage to or loss of any programs, data, or removable storage media.

» Normal wear and tear.
» Removal or installation of the product.

  • Software or data loss occurring during repair or replacement.
  • Any damage of the product due to shipment.

  • Causes external to the product, such as electric power fluctuations or failure.

  • Use of supplies or parts not meeting ViewSonic's specifications.
  • Failure of owner to perform periodic product maintenance as stated in the User Guide.
  • Any other cause which does not relate to a product defect.
  • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
  • Software - Any third-party software included with the product or installed by the customer.
  • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
  • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
  • Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
  • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under "Support/Warranty Information".

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration, or malfunction resulting from:

» Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
» Causes external to the product, such as electrical power fluctuations or failure.
» Use of supplies or parts not meeting ViewSonic®'s specifications.
» Normal wear and tear.
» Any other cause which does not relate to a product defect.

- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

- Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name: Model Number:

Document Number: Serial Number:

Purchase Date: Extended Warranty Purchase? (Y/N)

If so, what date does warranty expire?

  • To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2Col. Bugambilas C.P: 83140Tel: 01-66-22-14-9005E-Mail: disc2@hmo.megared.net.mxVillahermosa:Compumantenimietnos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: 01(52).222.891.55.77 CON 10 LINEASE-Mail: datos@puebla.megared.net.mxVeracruz, Ver.:CONEXION Y DESARROLLO, S.A DE C.V. Av.Americas # 419ENTRE PINZÓN Y ALVARADOFracc. Reforma C.P. 91919Tel: 01-22-91-00-31-67E-Mail: gacosta@qplus.com.mx
Chihuahua:Soluciones Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: 4136954E-Mail: Cefeo@soluglobales.comCuernavaca:Compusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: aquevedo@compusupportcva.com
Distrito Federal:QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: 01(52)55-50-00-27-35E-Mail : gacosta@qplus.com.mxGuadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: mmiranda@servicrece.com
Guerrero Acapulco:GS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PérsicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: aydeem@gps1.com.mx
MERIDA:ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México CP97000Tel: (52) 999-925-1916E-Mail: rrrb@sureste.comOaxaca, Oax.:CENTRO DE DISTRIBUCION YSERVICIO, S.A. de C.V.Murguía # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: 01(52)95-15-13-67-00E-Mail. gpotai2001@hotmail.com
Tijuana:STDAv Ferrocarril Sonora #3780 L-CCol 20 de NoviembrTijuana, MexicoFOR USA SUPPORT:ViewSonic® Corporation381 Brea Canyon Road, Walnut, CA. 91789 USATel: 800-688-6688E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG

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VIEWSONIC PD0521 - Exclusion of damages: - 1

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ViewSonic®

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Brand : VIEWSONIC

Model : PD0521

Category : Tablet