KA7171 - Switch ATEN - Free user manual and instructions

Product Type	KVM Adapter Module with Local Console
Model	KA7171 (USB-PS/2)
Dimensions (L x W x H)	12.70 x 8.65 x 2.50 cm (5.0 x 3.41 x 0.98 in)
Weight	0.33 kg (0.73 lb)
Power Consumption	DC 5.3 V, 1.88 W, 13 BTU
Power Adapter	Included (AC to DC)
Video Resolution	Up to 1920 x 1200 @ 60 Hz (reduced blanking); supports DDC, DDC2, DDC2B
Connections	Cat 5e/6 cable to KVM switch; local console: VGA, USB keyboard/mouse, PS/2
Console Ports	2 x USB Type A (white), 1 x HDB-15 (blue)
KVM Port (to computer)	1 x SPHD-18 (yellow)
Operation Modes	Local (only local), Auto (local priority over remote)
LED Indicators	Local (green): active; Remote (green): link active, flashes during data transfer
Hot Plug Support	Yes – components can be removed/added without powering off
Keyboard/Mouse Emulation	PS/2 and USB
ESD Protection	Built-in ESD and surge protection
USB Over-Current Detection	Yes – detection and prevention
Package Contents	KA7171 module, power adapter, custom KVM cable (VGA, USB, PS/2), foot pad set (4 pcs), user instructions
Grounding	Grounding terminal provided; use STP cable for enhanced protection
Operating Temperature	0 - 50 °C
Storage Temperature	-20 - 60 °C
Humidity	0 - 80% RH, non-condensing
Housing Material	Metal
Maintenance	Unplug before cleaning; use damp cloth; no liquid cleaners
Safety Compliance	FCC Class A, ICES-003 (A), RoHS compliant; indoor use only

Frequently Asked Questions - KA7171 ATEN

How do I install the KA7171?

First, connect local console devices (monitor, USB keyboard/mouse) to the console ports on the rear. Then, connect the KVM cable from the unit's PC port to your computer. Use a Cat 5e/6 cable to link the unit's remote I/O port to the KVM switch. Finally, plug in the power adapter and turn on the computer. See Chapter 2 of the manual for detailed steps.

What is the difference between Local and Auto modes?

In Local mode, only the local console has KVM access; remote inputs are disabled. In Auto mode, both local and remote can access, but the local console always has priority. When local is used, remote is disabled until local becomes idle.

Can I hot-plug cables while the device is powered on?

Yes, the KA7171 supports hot plugging. You can remove and reconnect cables without shutting down the unit or connected computers.

What video resolutions does the KA7171 support?

It supports resolutions up to 1920 x 1200 @ 60 Hz with reduced blanking. It also supports VGA, SVGA, SXGA, UXGA, WUXGA and multisync monitors, and DDC/DDC2/DDC2B for local monitor detection.

What do the LED indicators mean?

The Local LED (green) lights when local console access is active. The Remote LED (green) lights when the link to the KVM switch is active; it flashes during data transmission.

Are PS/2 and USB keyboards/mice both supported?

Yes, the KA7171 supports both PS/2 and USB keyboards and mice. You can connect either type to the local console ports or to the computer via the KVM cable.

How do I clean the KA7171?

Always unplug the device from the power source before cleaning. Use a damp cloth – do not use liquid or aerosol cleaners. Avoid getting moisture into any openings.

What is the maximum cable length between the KA7171 and the KVM switch?

The Cat 5e/6 cable length can be up to the distance supported by your KVM switch. For optimal signal quality, keep the cable length within the switch's specified limit. ATEN recommends using shielded STP cable for better grounding.

Does the KA7171 require software installation?

No, the KA7171 is plug-and-play. No driver or software installation is required; simply connect the cables and power on.

What should I do if the mouse pointer is slow or dual pointers appear?

If the mouse is slow, lower the video quality setting in the remote session to reduce data transfer. If two pointers appear (local and remote), you can toggle the mouse display to hide the non-functioning pointer. Refer to the Troubleshooting section in the manual for more details.

USER MANUAL KA7171 ATEN

KVM Adapter Module with Local Console User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

Achtung

Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

CAN ICES-003 (A) / NMB-003 (A)

RoHS

This product is RoHS compliant.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-86	92-6959
China 86-400-810-0-8	10
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-	999-ATEN ext 4988
	1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Package Contents

Check to make sure that all components are in working order. If you encounter any problem, please contact your dealer.

KA7171

1 KA7171 USB-PS/2 KVM Adapter Module
1 power adapter
1 custom KVM cable (VGA, USB, PS/2)
1 foot pad set (4 pcs)
1 user instructions

KA7171AK

1 KA7171AK USB-PS/2 KVM Adapter Module
1 2XRT-0015G KVM over IP Access Control Box
1 power adapter
1 custom KVM cable (VGA, USB, PS/2)
1 foot pad set (4 pcs)
1 user instructions

KA7174

1 KA7174 KVM Adapter Module with USB, PS/2 and RS-232 Local Console
1 power adapter
1 KVM cable (VGA, USB, PS/2)
1 console cable (VGA, USB, PS/2)
1 foot pad set (4 pcs)
1 user instructions

Contents

Compliance Statements ...... ii

User Information ....iii

Online Registration ....iii

Telephone Support ....iii

User Notice ....iv

Product Information ....iv

Package Contents ...... v

KA7171....v

KA7171AK....v

KA7174....v

Contents....vi

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Conventions ix

Chapter 1. Introduction

Overview....1

Features 2

KA7171 / KA7171AK / KA7174....2

2XRT-0015G KVM over IP Access Control Box 3

Requirement 3

Console....3

Components 4

KA7171 Front View 4

KA7171 Rear View 4

KA7171AK Front View 5

KA7171AK Rear View....6

KA7174 Front View....7

KA7174 Rear View 7

KA7171 / KA7171AK / KA7174 Side View 8

2XRT-0015G KVM over IP Access Control Box 9

Chapter 2.Hardware Setup

Overview....11

Before You Begin 11

Grounding 11

Installation....13

KA7171 / KA7171AK.... 13

KA7174....15

Hot Plugging....16

Chapter 3. Operation

Overview 17

KA7171 / KA7171AK....17

Operation Modes....17

LED Display....17

KA7174....18

Operation Modes....18

LED Display....18

2XRT-0015G Basic Function 19

Appendix

Safety Instructions....21

General 21

Technical Support....24

International....24

North America 24

Specifications 25

KA7171 / KA7171AK....25

KA7174 27

2XRT-0015G 28

Troubleshooting 29

General Operation....29

Mouse Problems 29

Limited Warranty....30

About This Manual

This User Manual is provided to help you get the most out of your KVM Adapter Module. It covers all aspects of the device, including installation, configuration, and operation.

Models covered in this manual include:

Models	Product Names
KA7171 USB-PS/2 KVM Adapter Module with Local Console
KA7171AK USB-PS/2 KVM Adapter Module with Local Console and Access Control Box Kit
KA7174 KVM Adapter Module with USB, PS/2, and RS-232 Local Console

An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM Adapter Module, its purpose, features, and benefits, with its front and back panel components described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your device, and explains some basic operation procedures.

Chapter 3, Operation, explains the fundamental concepts involved in operating the product, and provides operation-related descriptions and/or procedures.

Appendix, at the end of the manual, provides technical and troubleshooting information.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or connected devices.
• ATEN regularly updates its product documentation for new features and fixes. For an up-to-date KA7171 / KA7171AK / KA7174 documentation, visit
  http://www.aten.com/global/en/

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.

Indicates selecting consecutive options (such as on a menu or dialog box). For example, Start > Run means to open the Start menu, and then select Run.

Indicates critical information.

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Chapter 1

Introduction

Overview

For added convenience, ATEN's KA7171 / KA7171AK / KA7174 KVM Adapter Module with Local Console is designed to provide local console connectivity in a KVM over IP Switch or Matrix KVM installation.

KA7171 / KA7171AK / KA7174 allows a PS/2 or USB server to be connected to a KVM switch via Cat 5e/6 cable and provides local console ports, VGA, USB, PS/2, and RS-232 (inapplicable to KA7171), for convenient local operations. It also features an operation priority pushbutton for the local or remote operation to take priority over the other, in reducing conflicts and unwanted operations.

In addition, KA7171AK / KA7174 offers a Prioritized Control port, for connecting to ATEN's KVM over IP Access Control Box (2XRT-0015G), which delivers a pushbutton to disallow remote users from operating the device when a local administrator requires full control of the server.—

Setting up KA7171 / KA7171AK / KA7174 (and 2XRT-0015G) is fast and easy. Plugging in the cables for the required connection is all that is entailed.

Features

KA7171 / KA7171AK / KA7174

◆ Cat 5e/6 cable connects the device and KVM switch
◆ Supports computers with PS/2 or USB keyboards and mice
- Local console operation — control your system from the keyboard, mouse, and monitor connected via local console ports
◆ Operation priority pushbutton for the local or remote operation to take priority
◆ Built-in ASIC for greater reliability and compatibility
USB over-current detection and prevention
◆ Built-in ESD protection and surge protection
- Superior video quality — supports resolution up to 1920 x 1200 (reduced blanking*)
◆ Supports VGA, SVGA, SXGA, UXGA, WUXGA and multisync monitors; local monitor supports DDC, DDC2, DDC2B
◆ Supports RS-232 local console, including RS-232 mouse and touch panel (KA7174 only)
- Easy to install — no software required — connecting cables for the necessary device connections is all that is entailed

Note: This maximum resolution may vary depending on the transmission distance. For more details, please refer to the product pages of the connected KVM switches.

2XRT-0015G KVM over IP Access Control Box

Note: 2XRT-0015G KVM over IP Access Control Box only comes in the KA7171AK package.

• Local users can enable / disable remote control privilege by simply pressing a control button
  ◆ Plug and play — no software installation required on either side
• USB bus-powered design — no external power adapter required
  ◆ Easy to operate
  ♦ Cable length reaches 5 m for more flexible installation

Requirement

Console

A VGA monitor
◆ A USB / PS/2 mouse
♦ A USB / PS/2 keyboard

Components

KA7171 Front View

No. Component Description
1 PC port	Plug the appropriate	connectors on the USB-PS/2 KVM cables set to a local computer.
2 remote	LED Lights green to indicate that the local console access is active.
3 local LED	Lights green to indicate that the KA7171 link to the KVM switch is active. Flashing indicates that the KVM switch is sending/receiving data to/from the console.
4 operation	priority selection pushbutton	Push to toggle between Remote / Local modes.

KA7171 Rear View

No. Component Description
1 Console	Ports The unit's USB	keyboard, USB mouse, and Screen plug into these ports.
2 Power Jack	The power adapter	cable plugs in here.
3 Remote	I/O For Internet access to our KN Series.

KA7171AK Front View

No. Component Description
1 prioritized	control port	Connects the 2XRT-0015G for access control.
2 RS-232	serial port Currently not functional, reserved for future expansion.
3 PC port	Plug the appropriate connectors on the USB-PS/2 KVM cables set to a local computer.
4 remote LED	Lights green to indicate that the local console access is active.
5 local LED	Lights green to indicate that the KA7171AK link to the KVM switch is active. Flashing indicates that the KVM switch is sending/receiving data to/from the console.
6 operation	priority selection pushbutton	Push to toggle between Remote / Local modes.

KA7171AK Rear View

No. Component Description
1 console	ports Connect USB	keyboard, USB mouse, and monitor.
2 power jack	The power adapter	cable plugs in here.
3 remote I/O For Internet access to ATEN KN Series.
4 RS-232	serial port Currently not functional, reserved for future expansion.
5 prioritized control port		Currently not functional, reserved for future expansion.
6 5 V port	Provides bus power.

KA7174 Front View

No. Component Description
1 RS-232	serial port Connects to the server's RS-232 .
2 PC/KVM	port Plug the appropriate connectors on the USB-PS/2 KVM cables set to a local computer.
3 remote	LED Lights green to indicate that the local console access is active.
4 local LED	Lights green to indicate that the KA7171AK link to the KVM switch is active. Flashing indicates that the KVM switch is sending/receiving data to/from the console.
5 operation	priority selection pushbutton	Push to toggle between Remote / Local modes.

KA7174 Rear View

No. Component Description
1 power jack The power adapter cable plugs in here.
2 remote I/O For Internet access to ATEN KN Series.
3 console port Connects a keyboard, mouse, and monitor.
4 RS-232 serial port Connects to a RS-232 mouse or touch panel.
5 prioritized control port (RJ-11)	Connects to a 2XRT-0015G using RJ-11.

No. Component Description
6 USB port	Provides bus power	to 2XRT-0015G when it is connected via RJ-11.
7 prioritized control port (PS/2)		Connects to a 2XRT-0015G using PS/2.

KA7171 / KA7171AK / KA7174 Side View

Diagram of a cylindrical battery with a labeled component (no text or symbols beyond the number 1)

No. Component Description
1 Grounding Terminal The wire used to ground the unit connects here.

2XRT-0015G KVM over IP Access Control Box

Note: 2XRT-0015G KVM over IP Access Control Box only comes in the KA7171AK package.

No.	Component Description Indication
1	control button / LED Press the	the button to enable or disable remote over IP control access.
2	USB connector Connects to	a USB port to power on the device.
3	PS/2 connector Connects to	the PS/2 port for control access.
4	RJ-11 connector Connects to	the RJ-11 port for control access.
5	RJ-232 connector Connects	to the RS-232 port for control access.

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Chapter 2

Hardware Setup

Overview

This chapter outlines different ways of mounting your KVM Adapter Module with Local Console as well as its detailed installation and hardware connection.

Before You Begin

1. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.
2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Grounding

To prevent damage to your installation, it is important that all connected devices are properly grounded.

1. Use a grounding wire to ground the KA7171 / KA7171AK / KA7174 by connecting one end of the wire to the grounding terminal and the other end to a suitable ground object.

Simple line drawing of a cylindrical tank with an electrical circuit and grounding symbol (no text or labels)

1. Make sure that the computer and the monitor that the KA7171 / KA7171AK / KA7174 connects to are also properly grounded.

2. For increased grounding protection, use STP (shielded twisted pair) cable to connect the local console to the KVM switch. There are two methods that can be used:

3. In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 connector as shown here:

Diagram of a cable being inserted into a connector, showing exposed wires and a plug (no text or symbols)

1. The second method is to use the STP cable shielding for grounding. In this case, make sure that the shielding makes tight contact with the inside of the RJ-45 connector, at its top, as shown here:

In either case, make sure that the sides of the RJ-45 connector make tight contact with the grounding contacts on the sides of the RJ-45 socket.

Pure mechanical assembly diagram showing a shaft and housing with an arrow indicating direction (no text or symbols)

Note: Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers with the Keyboard Power On function.

Installation

KA7171 / KA7171AK

To install KA7171 / KA7171AK, please refer to the installation diagram and procedures below:

Note: The numbers shown in the diagram correspond to the step numbers below.

1. Plug the cables from the local console devices (mouse, keyboard, monitor) into their ports on the console section on the rear of the unit.

Note: The KA7171 rear panel is similar to the KA7171AK, except that it does not have the (no.4) prioritized control port, (no.5) the RS-232 serial port, and the (no.6) 5-V port.

1. Plug the appropriate connectors on the USB-PS/2 KVM cables supplied with this unit into their ports on the KVM section on the front of the unit.

2. Plug the USB or PS/2 connectors on the other end of the KVM cable into the appropriate ports on the local computer.

Note: Plugging both the USB and PS/2 connectors into the computer at the same time may cause the installation to malfunction.

1. Plug one end of the Cat 5e cable into the unit's remote I/O port. Plug the other end of the Cat 5e cable into the port of the KVM switch.
2. (For KA7171AK only) Plug the PS/2 connector of the 2XRT-0015G to the purple control port on the front panel of the KA7171AK.
3. Plug the power adapter (supplied with this package) into an AC power source; plug the adapter's power cable into the unit's power jack.
4. Power on the local PC.

KA7174

To install KA7174, please refer to the installation diagram and procedures below:

Note: The numbers shown in the diagram correspond to the step numbers below.

1. Using the console cable provided, connect the local console devices (mouse, keyboard, monitor) into the PS/2-USB console port on the rear of the unit.
2. Using the KVM cable provided, connect its SPHD end to the unit's PC/KVM port at the front of the unit.
3. Plug the VGA, USB and/or PS/2 connectors on the other end of the KVM cable into the appropriate ports on the local computer.

Note: Plugging both the USB and PS/2 connectors into the computer at the same time may cause the installation to malfunction.

1. Plug one end of the Cat 5e cable into the unit's remote I/O port. Plug the other end of the Cat 5e cable into the KVM switch.
2. (Optional) To use an RS-232 console, connect a RS-232 touch panel or mouse into the unit's RS-232 port at the rear; then connect the unit's RS-232 port at the front to the local computer.
3. (Optional) To use a 2XRT-0015G, connect it to the unit's PS/2 control port or the RJ-11 control port + USB bus power.
4. Plug the power adapter (supplied with this package) into an AC power source; plug the adapter's power cable into the unit's power jack.
5. Power on the local PC.

Hot Plugging

KVM Adapter Module with Local Console supports hot plugging — components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down.

Chapter 3

Operation

Overview

The KVM Adapter Module with Local Console can be used as a central control station to monitor several KVM switches.

Available interfaces are described in the sections that follow.

KA7171 / KA7171AK

Operation Modes

The KA7171 / KA7171AK USB-PS/2 KVM Adapter Module has two operating modes: Local, and Auto, as described below:

Mode Description
Local Only the local	console has KVM access. The remote console's keyboard and mouse inputs are disabled.
Auto Both the local	and remote consoles can have KVM access, but not at the same time. The local console will always have priority access over the remote console, meaning that anytime the local console is used, the remote console will be disabled. The remote console will be able to regain access once the local console is no longer being used.

LED Display

KA7171 / KA7171AK has two LEDs to indicate its operating mode and status, as described below:

LED Indication

Local (Green) Lights to indicate that the local console access is active.

Remote (Green) Lights to indicate that the KA7171 / KA7171AK's link to the KVM switch is active. Flashing indicates that the KVM switch is sending / receiving data to / from the console.

KA7174

Operation Modes

The KA7174 USB-PS/2 KVM Adapter Module has three operating modes: Local, Remote, and Auto, as described below:

Mode Description

Local The local console has KVM access priority over the remote console. The remote console can only operate when the local console has not operated for over 3 seconds and is prohibited to operate whenever the local console starts operating.

Remote The remote console has KVM access priority over the local consoles. The local console can only operate when the remote console has not operated for over 3 seconds and is prohibited to operate whenever the remote console starts operating.

Auto Both the local and remote consoles can have KVM access, but not at the same time. When the local or remote console operates, the other is prohibited to operate until the KVM has not been operated for over 3 seconds..

LED Display

KA7174 has two LEDs to indicate its operating mode and status, as described below:

LED Indication
Local (Green)	♦ Lights to indicate that the local console has access priority.♦ Flashes to indicate active operation.
Remote (Green)	♦ Lights to indicate that the remote console has access priority.♦ Flashes to indicate active operation.

2XRT-0015G Basic Function

Note: 2XRT-0015G KVM over IP Access Control Box only comes in the KA7171AK package.

2XRT-0015G is a control button accessory to enable / disable remote KVM over IP access.

Two statuses:

Button Status LED Function
Pressed Red Light	Disable remote access
Released Dim Enable	remote access

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Safety Instructions

General

• This product is for indoor use only.
• Read all of these instructions. Save them for future reference.
  ◆ Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  ♦ Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• To prevent damage to your installation it is important that all devices are properly grounded.
• The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your

electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.

• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
• If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

- To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).

- Position system cables and power cables carefully; Be sure that nothing rests on any cables.

- When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines:

- Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. - If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. - To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). - Position system cables and power cables carefully; Be sure that nothing rests on any cables. - When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines:

• Install the power supply before connecting the power cable to the power supply.
• Unplug the power cable before removing the power supply.
• If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.

- Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

- Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.

- If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.

• The power cord or plug has become damaged or frayed.
  ♦ Liquid has been spilled into the device.
• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet has been damaged.
• The device exhibits a distinct change in performance, indicating a need for service.

• The device does not operate normally when the operating instructions are followed.

• Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
  Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking; by locking it to the rack, screwing it to the frame, or other similar methods.

• Keep the Cat 5e/6 cable as far away as possible from potential sources of EMI, such as electrical cables, transformers, and light fixtures. Do not tie the cables to electrical conduits or lay the cables on electrical fixtures.

Technical Support

International

• For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com
• For telephone support, see Telephone Support on page iii.

North America

Email Support [e-mail]
Online Technical Support	Troubleshooting Documentation Software Updates	http://eservice.aten.com
Telephone Support 1-888-999-ATEN		ext 49881-949-428-1111

When you contact us, please have the following information ready beforehand:

◆ Product model number, serial number, and date of purchase.
- Your computer configuration, including operating system, revision level, expansion cards, and software.
◆ Any error messages displayed at the time the error occurred.
◆ The sequence of operations that led up to the error.
◆ Any other information you feel may be of help.

Specifications

KA7171 / KA7171AK

Function KA7171 KA7171AK
Connectors
Console Ports 2 x USB Type A Female(White)1 x HDB-15 Female(Blue)		2 x USB Type A Female(White)1 x HDB-15 Female(Blue)
KVM Ports 1 x SPHD-18 Female(Yellow)		1 x SPHD-18 Female(Yellow)
USB Port 1 x USB Type A Female		(White)
Control Port 1 x PS/2		1 x RJ-11 Female(Reserved)
RS-232 1 x DB-9 Male		(Reserved)1 x DB-9 Female(Reserved)
Power 1 x DC Jack (Black)	1 x DC Jack (Black)
Pushbuttons
Operating Mode Selection 1	x Pushbutton 1 x Pushbutton
LEDs
Local 1 (Green) 1 (Green)
Remote	1 (Green) 1 (Green)
Emulation
Keyboard / Mouse	PS/2, USB	PS/2, USB
Video	Up to 1920 x 1200 @ 60 Hz; DDC2B	Up to 1920 x 1200 @ 60 Hz; DDC2B
Power Consumption	DC 5.3 V : 1.88 W : 13 BTU	DC 5.3 V : 1.96 W : 16 BTU
Environmental
Humidity 0 - 80% RH, Non-	Condensing	0 - 80% RH, Non-Condensing
Operating Temperature 0 - 50 °C 0 - 50 °C
Storage Temperature -20 - 60 °C -20 - 60 °C
Physical Properties
Housing Metal Metal
Weight 0.33 kg (0.73 lb) 0.49 kg (1.08 lb)
Dimensions (L x W x H)	12.70 x 8.65 x 2.50 cm ^3 (5 x 3.41 x 0.98 in. ^3 )	20.3 x 8.64 x 2.50 cm ^3 (8 x 3.40 x 0.98 in. ^3 )

Note: For some of rack mount products, please note that the standard physical dimensions of WxDxH are expressed using a LxWxH format.

KA7174

Function KA7174
Connectors
Console Port 1 x SPHD Male (Yellow)
KVM Port 1 x SPHD Female (Yellow)
USB Port 1 x USB Type A Female (White)
Control Port 1 x PS/2	1 x RJ-11 Female
RS-232 1 x DB-9 Male	1 x DB-9 Female
Power 1 x DC Jack (Black)
Pushbuttons
Operation Priority Selection	1 x Pushbutton
LEDs
Local 1 (Green)
Remote 1 (Green)
Emulation
Keyboard / Mouse PS/2, USB
Video Up to 1920 x 1200 @	60 Hz; DDC2B
Power Consumption DC 5	V: 1.57 W: 30 BTU
Environmental
Humidity 0 - 95% RH, Non-Condensing
Operating Temperature 0 - 50 °C (KA7174)	0 - 25 °C (power adapter)
Storage Temperature	-20 - 60 °C
Physical Properties
Housing	Metal
Weight	0.49 (1.08 lbs)
Dimensions (L x W x H) 20.30 x 8.64 x 2.50 cm(7.99 x 3.40 x 0.98 in.)

Note: For some of rack mount products, please note that the standard physical dimensions of WxDxH are expressed using a LxWxH format.

2XRT-0015G

Function 2XRT-0015G
Connectors
Link USB, PS/2, RJ-11, RS-232
LEDs
Status Pressed: Red Light	Released: Dim
Physical Properties
Housing Plastic
Weight 0.43 kg (0.95 lb)
Dimensions (L x W x H)	7.2 × 10.39 × 11.00 cm^3 (2.83 × 4.09 × 4.33 in. ^3)

Note: 2XRT-0015G KVM over IP Access Control Box only comes in the KA7171AK package.

Troubleshooting

General Operation

Problem Resolution
Sudden loss of network connection.	Close your connection to the KVM over IP console station. Wait approximately 30 seconds, and log in again.
The display on the client computer is distorted and performing an Autosync doesn’t resolve the problem.	Switch ports to a port with a different resolution, then switch back.If the above didn’t resolve the problem, change the resolution and refresh rate for the system running on the port. Afterward, you can either run at the new resolution, or switch back to the original resolution.

Mouse Problems

Problem Resolution
Mouse and/or Keyboard not responding.	Unplug the cable(s) from the console port(s), then plug it/ them back in.
Mouse movement extremely slow	There is too much data being transferred for your connection to keep up with. Lower the video quality so that less video data is transmitted.
There are two mouse pointers after the remote server is accessed.	You can select another pointer type..
Why is there a Dual Pointer mode?	When you are not in Mouse Sync Mode, you need the two pointers so that you know the remote server pointer is actually at the location you think it is at. Otherwise, you might perform a mouse operation and, because of net lag, the remote server pointer may not be at the location that your client computer pointer is at.
Mouse pointer confusion If you find the display of two mouse pointers (local and remote) to be confusing or annoying, you can use the Toggle Mouse Display function to shrink the non-functioning pointer..

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

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