SHX20HSKE2002F - Heating SHX - Free user manual and instructions

Product Type	Tower Heater (Fan Heater)
Model	SHX20HSKE2002F
Brand	SHX
Dimensions	300 x 300 x 858 mm
Weight	3.25 kg
Power Supply	220-240V, 50-60Hz
Nominal Heat Output	2000 W (2.0 kW)
Minimum Heat Output	1000 W (1.0 kW)
Heating Area Temperature Range	18°C – 45°C
Heating Levels	Low (fan only) and High (strong heating)
Control Type	Electronic with remote control and control panel
Safety Features	Overheating protection, tip-over protection, 1m safety distance
Oscillation	Yes (swing function)
Timer	Yes (adjustable shut-off timer)
Chimney Effect (Flame Display)	Yes (can be activated/deactivated)
Remote Control	Included, requires CR2032 battery (not included)
Standby Power Consumption	0.68 W (0.00068 kW)
Warranty	2 years (valid in Austria, flat rate 60€ for operating errors)
Cleaning	Wipe with soft damp cloth, do not immerse or use solvents
Room Volume Limitation	Not for rooms less than 4 m³
Intended Use	Household only, not for continuous operation

Frequently Asked Questions - SHX20HSKE2002F SHX

How do I install the base of the tower heater?

Slide the two halves of the stand into each other, place the base on the underside of the heater, pull the cable through the middle, then screw the base and tower together with the supplied fixing screws. Finally, lead the power cable through the side opening.

What should I do if the remote control does not work?

First, remove the plastic protection from the battery compartment. To change the battery, pull out the compartment, replace with a new CR2032 battery observing polarity, and reinsert. Always point the remote at the sensor on the device.

How do I set the heating level and temperature?

Press the heating level button to toggle between low (fan only) and high (strong heating). To set temperature, press the temperature button and use '+' or '-' keys on the remote or control panel to select 18-45°C. The device stops heating when room temperature meets or exceeds set value.

What safety features does this heater have?

The heater has overheating protection that switches off automatically if risk of overheating (e.g., covered) and tip-over protection that cuts power if tilted. Maintain at least 1m distance from flammable objects and do not use in rooms smaller than 4 m³.

How do I clean the tower heater?

Before cleaning, switch off, unplug, and let the device cool completely. Wipe the casing with a soft damp cloth and dry it. Do not immerse in water or use gasoline, alcohol, or solvents. Regularly vacuum dust from vents to prevent overheating.

Can I leave the heater unattended?

No, never leave the heater unattended while in use. Always turn it off when leaving the room. It is not suitable for continuous operation and must only be used in well-insulated rooms.

How do I activate the chimney effect (flame display)?

Press the chimney-effect button on the control panel or remote to activate or deactivate the simulated flame display on the device.

What does the timer function do?

The timer allows you to set a time after which the heater automatically turns off. Press the TIMER button repeatedly until the desired shutdown time (e.g., 2 hours) appears on the display.

What should I do if the heater overheats or shuts off unexpectedly?

If the overheating protection activates, unplug the device, let it cool, and check for blocked vents or dust. Clean with a vacuum cleaner if needed. The device will restart automatically once cooled. If problem persists, contact customer service.

Is the heater suitable for outdoor use?

No, the heater is for indoor household use only. Do not use outdoors or near water, such as bathrooms, pools, or showers. Keep away from flammable liquids and high humidity areas.

USER MANUAL SHX20HSKE2002F SHX

Black vertical digital temperature sensor with red flame inside, no visible text or symbols on the device itself.

HERZLICHEN GLÜCKWUNSCH!

VIELEN DANK, DASS SIE SICH FÜR EIN PRODUKT VON SHX ENTSCHIEDEN

HABEN.

Technical line drawing of a mechanical assembly with three stages: top, middle, and bottom (no text or symbols)

Important information on safety, location and electrical connection	13 – 15
Recycling, Disposal and Declaration of Conformity 15
Delivery content 15
Description of the device 16
Start Up 16 – 19
Safety Measurements 19
Cleaning Instructions 19
Activities at the beginning and end of the season 20
Technical informations 20
Required information on electrical individual room heaters 21
Warranty 22

Please note that the SHX tower fan is not suitable for continuous operation and may only be used in well-insulated rooms.

PLEASE READ THE INSTRUCTIONS CAREFULLY, BEFORE USING THE PRODUCT. PROTECT YOURSELF AND OTHERS BY FOLLOWING THE SAFETY INSTRUCTIONS. IF

YOU ARE NOT FOLLOWING THE INSTRUCTIONS, IT MAY CAUSE PERSONAL

AND/OR PROPERTY DAMAGE AND/OR LOSS OF WARRANTY!

IMPORTANT INFORMATION ON SAFETY, LOCATION AND ELECTRICAL CONNECTION.

1. Only use this device in accordance with the guidelines in the instructions. Any other use that is not recommended by the manufacturer could cause fire, electric shocks or personal injuries.

•

1. This appliance is intended for households only.
2. This appliance is not intended for continuous and precision operation.
3. Remove the packaging and make sure that the device isn't damaged. If it is damaged, do not use it and bring it to the manufacturer.
4. If the supply cord is damaged, it must be repaired by the manufacturer. It's service has to be carried out by a qualified person to avoid any risk.
5. Before connecting to the mains, you must check whether the type of current and the mains voltage match the specifications on the device rating plate.

6. Only connect the heater to a single-phase socket with a main voltage as specified on the rating plate.

7. The socket in which you plug the device must not be defective or loose and must be suitable for the required current load and above, and it must be reliably grounded.

8. Do not use an extension cord.

9. It is forbidden to adapt or modify the properties of this device in any way and only use spare parts and accessories recommended by the manufacturer (failure to do so will invalidate the warranty).

10. If the device is damaged, switch it off and contact the customer hotline.

11. Always contact the manufacturer's authorized service centre for any repairs to the device, the power plug or the cable. You can access the customer service centres online at www.shx.at.

12. Only Adults may use this device.

13. This appliance is not intended for use by children or people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person that is responsible for their safety.

14. Do not leave this appliance unattended whilst in use. Always turn it off when you leave the room.

15. Young children should be supervised to make sure that they don't play with the appliance.

16. Keep children away from packaging material. If they are swallowed there is a risk of suffocation

17. Do not use this heater in small rooms when they are occupied by people who are not capable of leaving the room on their own, unless they are supervised.

18. Do not operate the appliance with wet hands.

19. Do not use the appliance outdoors.

20. Do not install the device behind a door.

21. The heater must not be located immediately below a socket-outlet.

22. Do not use this device in immediate surroundings of gasoline, gas, oil, alcohol or other flammable and explosive liquids.

23. Do not use this heater in immediate surroundings of water or strong humidity, e.g. next to a swimming pool, a bath or a shower. Make sure that no water enters the heater.

24. Do not place anything on top of the device or cover it.

25. Make sure that the device is placed on a stable, flat surface.

26. Do not insert or allow any object to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the appliance.

27. When turning on the appliance there is a slight sound, which is normal due to the material that is expanding when it's heated and contracting when it's cooled, do not be worried.

28. Allow the appliance to cool down, before moving or cleaning it.

29. Always turn off the appliance, before unplugging it.

30. Do not remove the plug by pulling the cord, grip the plug instead.

31. Do not touch the plug with wet hands, to avoid electric shocks.

32. Always unplug the device, before cleaning, maintaining, moving it to another location or not using it for a long time.

33. Only carry the device by the handle.

34. Keep the heater in good condition by maintaining and cleaning it regularly. If you have any questions about the maintenance or cleaning, you can contact the customer hotline/service centre that is authorized by the manufacturer.

35. Store the device in a room without any ignition sources in operation (e.g. open fire, an operating gas device or an electric heater with an open heat source).

36. Store the device at a safe dry and for children inaccessible place when not in use. Do not cover the device with plastic packaging.

37. The packaging materials can be recycled. Therefore it is recommended to dispose them in the sorted waste.

ATTENTION

RISK OF INJURY

The fan heater and the exiting are rare very hot!

Therefore, never touch the fan heater during operation this could otherwise lead to serious burns.

ATTENTION

ATTENTION

RISK OF FIRE

The fan heater must not be covered during operation!

SAFETY DISTANCE:

Hold min. 1m safety distance to easily inflammable objects such as furniture, curtains, paper, etc.!

LOCATION:

Always set up the device so that the air can flow in and out freely. RISK OF BURNING:

The fan heater gets very hot during use and can cause burns. Particular caution is required when children and vulnerable people are present.

RISK OF OVERHEATING:

Do not heat rooms with a volume of less than 4m^3 .

RECYCLING

The packaging materials can be recycled. It is therefore recommended to dispose of them in the sorted waste.

DISPOSAL

The symbol "crossed-out garbage can" requires the separate disposal of waste electrical and electronic equipment (WEEE). Electrical and electronic devices can contain dangerous and environmentally hazardous substances. Therefore, do not dispose of it in unsorted residual waste, but at a designated collection point for used electrical and electronic equipment. In this way you contribute to the protection of resources and the environment.

For more information, please contact your dealer or local authorities.

DECLARATION OF CONFIRMITY

We hereby confirm that this article complies with the essential requirements, regulations and guidelines of the EU. You can view the detailed declaration of conformity at any time under the following link: www.shx.at/downloads

Subject to errors and technical changes.

www.shx.at

DELIVERY CONTENT

The scope of delivery of the SHX tower heater includes

• 1x Towerheater
• 1x Base
• 4x Fixing screws
• 1x Remote control
  • 1x Instruction manual

DESCRIPTION OF THE DEVICE

START UP

INSTALLATION

1. Remove the tower heater from the packaging and remove all packaging materials.
2. Check the device for possible damage.

3. Unwind the power cord and also check it for damage.

4. Slide the two halves of the stand into each other as shown in the illustration.

Technical line drawing of a mechanical component with an arrow indicating a downward motion (no text or symbols present)

1. Now place the base on the underside of the tower heater and pull the cable through the middle of the base.

Technical line drawing of a mechanical assembly with a downward arrow indicating motion (no text or symbols)

1. Now fix the heating tower by screwing the base and the tower together with the supplied fixing screws.

Technical line drawing of a mechanical component with labeled points (b, b', b_p) and no readable text or symbols beyond labels

1. Finally, lead the power cable on the underside of the base through the opening provided on the side of the base to the outside.
2. This ensures a secure position of the heating tower and strain relief for the power cable.
3. Place the heating tower on a stable, level and heat-insensitive surface.
4. Now insert the mains plug into a suitable socket.

WARNING

Please pay attention to the information on setting up the device in the safety instructions.

DESCRIPTION OF THE CONTROL PANEL AND THE REMOTE CONTROL

You can either use the remote control or use the buttons on the control panel of the device to operate it.

When operating with the remote control, the remote must be pointed at the sensor on the device, that proper function is guaranteed.

Remote control

Please follow instructions below.

1. To operate the remote control, please pull the plastic protection out of the battery compartment.
2. How to change the battery: Pull out the battery compartment, remove the old battery and then insert a new one:

graph LR
    A["Top Left Panel"] --> B["Side Panel"]
    B --> C["Internal Component 1"]
    C --> D["Bottom Left Panel"]
    D --> E["External Component 2"]
    E --> F["Bottom Right Panel"]

1. Always pay attention to the polarity marking (+/-).

1. Afterwards put the battery compartment back into the remote.

5.

SET FUNCTIONS

Operation	Indicator on display
Press the main switch on the back of the device. The device is in Stand-By mode. The display shows the room temperature.
ON/OFFPress “on the control panel to turn the device on or off:c. ON (only fan is working)d. OFF → If the device was heating, it keeps working for 30 seconds to cool down.
SET HEATING LEVELPress “to set the heating level:c. Low heatingd. Strong/high heating
SET TEMPERATUREPress “to set the temperature. (18-45°C)c. Set on control panel → Press , until the desired temperature shows up on the display.d. Set with remote control → Press and afterwards set the temperature by pressing „+“ or „-“.	e.g. 35°C
OSCILLATIONPress “, once to turn on the oscillation/swing. Press another time to turn it off.
TIMERPress “to turn off the device in a time-controlled manner. Press the TIMER-button until the desired time appears on the display.	e.g. 2 hours
CHIMNEY-EFFECTPress “to activate or deactivate the flame.

Please note:

• When the set temperature is equal or below the room temperature, the device stops heating automatically.
• When the set temperature is 1-2°C higher than the room temperature, the device is heating on a low level.
• When the set temperature is 3^ C (or more) higher than the room temperature, the device is heating on a high/strong level.
  • Note: If a function is ON, the according indicator lights up.

SAFETY MEASURMENTS

The SHX fan heater is equipped with protective devices that protect the device and are designed to prevent a fire.

Please note that neither mechanism is an auto stop or other comfort function. Always switch the device off, pull out the mains plug and wait until the heater cools down before you move, clean or store the device.

OVERHEATING PROTECTION

If there is any risk of overheating (e.g. cover of the device, mains overload ... ..), the built-in overheating protection switches the device off.

As soon as the device cools down, the device automatically switches on and continues as before.

WARNING

A common cause of overheating are deposits of dust or lint in the device. Therefore, clean the device regularly and remove these deposits with a vacuum cleaner.

TIP PROTECTION

As soon as the device is tilted a few degrees from its vertical position, if you lift the device or accidentally knock it over, the anti-tip device releases and the device switches off.

CLEANING INSTRUCTIONS

Before cleaning the device, switch off the heater, pull out the mains plug and then wait until the device has completely cooled down.

Cleaning the casing:

- Clean the device by wiping it with a soft, damp cloth and afterwards wipe it dry.

WARNING

• Do not dip the device in water or splash it with any other liquid.
• Do not use gasoline, alcohol or solvents for cleaning the device.
• Do not spray insecticides or similar means on the device.
• Do not use the device in rooms with high humidity.
• DO NOT COVER THE DEVICE – RISK OF FIRE!

ACTIVITIES AT THE BEGINNING / END OF THE SEASON

At the end of the season

• Turn off the device and unplug it afterwards.
  • Empty the water tank.
• Pack up the appliance and store it in a cool, dry place.

At the beginning of the season

• Check that the power supply cable is OK and that the socket is working properly.
• Follow the installation and safety instructions carefully.

TECHNICAL INFORMATIONS

Technical information
Item no.	SHX20HSKE2002F
Current	2000 W
Heating area	18 – 45°C
Input voltage	220-240V
Frequency	50-60Hz
Weight	3,25 kg
Measurements	300 x 300 x 858 mm
Contact addresses for further information	Schuss Home Electronic GmbHScheringgasse 3, A-1140 WienTel: [phone] – 0Serviceline: [phone] – 502www.shx.atFB-Nr: 236974 t / FB-Gericht: Wien

REQUIRED INFORMATION ON ELECTRICAL INDIVIDUAL ROOM HEATERS

Model identifier(s): SHX20HSKE2002F
Item Symbol Value Unit Item Unit
Heat output				Type of heat input, for electric storage local space heaters only (select one):
Nominal heat output	P_nom 2,0 kW			manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	P_min 1,0 kW			manual heat charge control with room and/or outdoor temperature feedback	No
Maximum continuous heat output	P_max,c	2,0	kW	electronic heat charge control with room and/or outdoor temperature feedback	No
				Fan assisted heat output	No
Auxiliary electricity consumption				Type of heat output/room temperature control (select one)
At nominal heat output	el_max	N/A	kW	single stage heat output and no room temperature control	No
At minimum heat output	el_min	N/A	kW	Two or more manual stages, no room temperature control	No
In standby mode	el_sb	0,00068 kW
				with mechanic thermostat room temperature control	No
				with electronic room temperature control	Yes
				electronic room temperature control plus day timer	No
				electronic room temperature control plus week timer	No
				Other control options (multiple selections possible)
				room temperature control, with presence detection	No
				room temperature control, with open window detection	No
			with distance control option No
			with adaptive start control No
			with working time limitation Yes
			with black bulb sensor No
Contact details	Schuss Home Electronic GmbH Scheringgasse 3 1140 Vienna Austria

WARRANTY

By purchasing a SHX quality product you have acquired an innovative, long lasting and reliable item.

For this SHE device we grant a warranty of 2 years from the date of purchase, valid in Austria only.

In the unlikely event that service work is required on your device in this period we warrant free repair (spare parts and labour) or (subject to Schuss's decision) to replace the product. In the event that neither repair nor exchange make sense from an economical perspective we reserve the right to issue a credit based on current value. When dealing with air conditioning devices you should always contact the customer hotline first (see label on the device or the title page of the instruction manual), in case of fans contact your dealer or us directly. Please note that repair not performed by the authorised workshop in Austria immediately renders this warranty void.

This warranty does not include:

• Repair of replacement of parts due to normal wear
- Damage due to non-compliance with the instruction manual
• Devices that are used commercially – even in part
• Devices damaged by external forces (falling, impact, cracking, improper use etc.) as well as aesthetic wear
• Devices that have been used improperly
• Devices that were not opened by our authorised workshop.
- Unfulfilled customer expectations.
- Damage caused by force majeure, water, lightning and overvoltage.
- Devices on which type denomination and/or serial number on the device have been erased, rendered illegible or removed.
- Service work not performed by our authorised workshops, transport costs to an authorised workshop or us and back as well as associated risks.

Please note that within the warranty period we charge a flat rate of 60 € (indexed as per consumer price index 2010, June 2015) in case of operating errors or if no fault can be found.

The total warranty period of 2 years is not extended if warranty service is performed (repair or device replacement).

The 2 year warranty is only valid if the original invoice (must contain name and address of the dealer as well as full device name) and the respective warranty certificate are produced, on which the device type and serial number (can be found on the box and the device's rear or bottom) are to be noted! Only the statutory warranty coverage applies if the warranty certificate cannot be produced!

Please note that the statutory warranty coverage is not altered by this warranty and that it applies in full regardless.

Schuss Home Electronic GmbH and its vicarious agents are only liable for damages in case of gross negligence or intent. Liability for loss of profit, expected but not incurred savings, consequential damages and damages from third party claims is excluded in any case. Damages to or for recorded data are always excluded from the liability for damages.

Congratulations on your choice. We hope you will enjoy using your SHX device!

ADDRESS

SHX Sales

Schuss Home Electronic GmbH

A-1140 Vienna, Scheringgasse 3

Tel.: [phone]

Type designation:

Serial number:

Together with the device, this warranty certificate must be handed to the authorised workshop or dealer you bought the device from in the event of a warranty claim!