ThinkVision T2364t - Television LENOVO - Free user manual and instructions

Product Type	23-inch LED-backlit LCD Monitor with Touch Screen
Brand	Lenovo
Model	ThinkVision T2364t
Display Size	23 inches (584.2 mm diagonal)
Native Resolution	1920 x 1080 at 60 Hz
Pixel Pitch	0.2652 mm
Brightness	Not specified (typical LCD)
Contrast Ratio	Not specified (DCR supported)
Viewing Angle	Not specified (typical 178°/178°)
Touch Screen	10-point multi-touch capacitive
Input Connectors	VGA (Analog), HDMI, DisplayPort, USB 3.0 (upstream + downstream)
Audio	Audio output via HDMI/DP
Power Supply	100-240 V AC, 0.75-0.3 A
Power Consumption (Typical)	45 W (Normal), <0.5 W (Standby), <0.3 W (Off)
Tilt Range	10° forward to 70° backward
VESA Mount	100 mm x 100 mm (M4 x 10 mm screws)
Dimensions (W x H x D)	522.2 mm x 318.17 mm x 72.7 mm (without stand)
Weight	Not specified (estimated ~5 kg)
Energy Star	Yes
OSD Languages	Multiple (including English)
Regulatory Approvals	UL, FCC, CE, etc.
What's in the Box	Monitor, stand, power cord, HDMI cable, DP cable, VGA cable, USB 3.0 cable, quick setup poster, safety flyer

Frequently Asked Questions - ThinkVision T2364t LENOVO

What should I do if the screen shows 'Out of Range'?

The monitor is set to a display mode it doesn't support. Reconnect an old monitor if possible and change the resolution to a supported mode (e.g., 1920x1080 @ 60 Hz). Alternatively, restart the computer in Safe Mode and adjust display settings.

Why is there no image and the power indicator is off?

Ensure the power cord is firmly connected and the outlet has power. Check that the monitor's power switch is turned on. Try a different power cord or outlet.

How do I clean the touch screen?

Turn off the monitor and unplug it. Lightly dampen a soft, lint-free cloth with water (or a mild detergent) and gently wipe the screen. Do not use solvents, abrasives, or apply liquid directly.

Can I mount this monitor on a wall?

Yes, it supports VESA 100x100 mm mounting. Use a UL-listed wall mount bracket rated for at least 8 kg. Remove the base and stand, then attach the bracket with M4 x 10 mm screws.

How do I enable the touch screen feature?

Connect the provided USB 3.0 cable from the monitor to your computer. The touch function works with Windows 7/10. No additional software is required. Supports up to 10 simultaneous touch points.

The power indicator is amber but the screen is blank. What's wrong?

The monitor is in Standby/Suspend mode. Press any key on the keyboard or move the mouse. Check your computer's power settings to ensure it isn't in sleep mode.

How do I manually install the monitor driver in Windows 10?

Download the driver from Lenovo support (lent2364ta.inf). Go to Display Settings > Advanced > Monitor tab > Properties > Driver > Update Driver > Browse my computer > Let me pick > Have Disk > select the .inf file. Choose 'LEN T2364tA' and complete installation. Restart your PC.

Why is the image blurry or have fuzzy lines?

Ensure the video cable is securely connected. Use the OSD to perform automatic image setup (for VGA) or adjust Clock/Phase manually. Also set the resolution to the native 1920x1080 @ 60 Hz.

What are the power management states?

Normal operation: green LED, 45W. Standby/Suspend: amber LED, <0.5W. Off: no LED, <0.3W. The monitor supports ENERGY STAR and can be switched off when not in use.

Where can I find technical support or service parts?

Visit Lenovo's support website at http://www.lenovo.com/support. For telephone support, refer to the country-specific numbers in the manual. Service parts include the stand, cables, and panel (FRU parts listed).

USER MANUAL ThinkVision T2364t LENOVO

First Edition (March 2016)

© Copyright Lenovo 2016.

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Safety information....iii

General Safety guidelines....iii

Chapter 1. Getting started ..... 1-1

Shipping contents 1-1

Notice for use....1-2

Product overview 1-2

Types of adjustments.... 1-2

Tilt 1-2

Monitor controls.... 1-3

Cable lock slot....1-3

Setting up your monitor....1-4

Connecting and turning on your monitor 1-4

Chapter 2. Adjusting and using your monitor .... 2-1

Comfort and accessibility....2-1

Arranging your work area 2-1

Positioning your monitor 2-1

Quick tips for healthy work habits 2-2

Accessibility information 2-2

Adjusting your monitor image 2-3

Using the direct access controls....2-3

Using the On-Screen Display (OSD) controls 2-4

Touch Screen. 2-8

Selecting a supported display mode.... 2-9

Understanding power management 2-10

Caring for your monitor 2-11

Detaching the monitor base and stand. 2-11

Wall Mounting (Optional) 2-11

Chapter 3. Reference information....3-1

Monitor specifications 3-1

Troubleshooting....3-3

Manual image setup 3-4

Manually installing the monitor driver 3-5

Installing the monitor driver in Windows 7....3-5

Installing the monitor driver in Windows 10....3-6

Getting further help 3-6

Service information 3-7

Customer responsibilities 3-7

Service parts 3-7

3-7

Appendix A. Service and Support ...... A-1

Registering your option A-1

Online technical support A-1

Telephone technical support A-1

Appendix B. Notices ...... B-1

Recycling information B-2

Trademarks B-2

Power cords and power adapters.... B-3

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to:

http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

Chapter 1. Getting started

This User's Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information.

Shipping contents

The product package should include the following items:

• Information Flyer
- Flat Panel Monitor
• Power Cord
- USB 3.0 Cable
• HDMI Cable
- DP Cable

• Analog Cable(for VGA use)

Notice for use

To set up your monitor, please see the illustrations below.

Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.

Four-step diagram showing a hand pressing down on a screen, then to open the screen with a red cable (no text or symbols)

1. Place your monitor with the screen face down on a soft flat surface.
2. Tilt the stand up more than 36^ , then set up the monitor.

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.

Types of adjustments

Tilt

Please see the illustration below for an example of the tilt range.

Monitor controls

The keypad controls on the panel frame are accesses to various functions.

For information on how to utilize these keypad controls, please see "Adjusting your monitor image" on page 2-3.

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor.

Setting up your monitor

This section provides information on how to set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety information on page iii before carrying out this procedure.

1. Power off your computer and all attached devices, then unplug the computer power cord.

1. Connect the cables according to below icon indication.

1. Connect one end of the HDMI cable to the HDMI connector on the back of the computer, and the other end to the HDMI connector on the monitor. Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070”.

www.lenovo.com/support/monitoraccessories

HDMI

1. Connect one end of the DP cable to the DP connector on the back of the computer, and the other end to the DP connector on the monitor. Lenovo recommends that customers who require to use the Display Port input on their monitor purchase the "Lenovo Display Port to Display Port cable 0A36537".

www.lenovo.com/support/monitoraccessories

D

Black 3D connector icon with red arrow indicating direction (no text or symbols)

Diagram of a black electrical plug with a red arrow indicating direction (no text or symbols)

1. Connect one end of the analog signal cable to the monitor VGA (Analog) connector and the other end to the computer.

|||

1. Connect the speaker's audio cable and audio jack of monitor to transfer audio source from Display Port, or HDMI.

Note: The audio output in HDMI/DP modes.

1. Connect one end of the USB cable to the USB upstream terminal on the back of the monitor, and connect the other end of the USB cable to an appropriate USB port on your computer.

1. Connect one end of the USB cable to the USB downstream terminal on the side of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device.

Note: The USB downstream port does not provide power while the monitor switch is off.

1. Isnset the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.

Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm ^2 or H05VVH2-F2 3G 0.75mm ^2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm ^2 ) shall be used.

1. Assembled Line Cleaner as shown below.

1. Power on the monitor and the computer.

Two-panel image showing a flat-screen monitor with a small circular annotation highlighting the front portion of the screen (no text or symbols present)

Two circular diagrams showing a finger pressing a button with red arrows indicating direction (no text or symbols)

1. User is able to manage the on-screen configurations including applications, menu items and so on with the touch screen. For information on how to utilize touch screen, please see: "Touch Screen" on page 2-7.

Two hand gestures: one with a red circle on a screen, the other showing hands with a face mask (no text or symbols)

Chapter 2. Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/healthycomputing/.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in comfort.

Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach.

Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following items:

• Viewing distance: Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20 in to 30 in) and can vary depending on ambient light and time of day. You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position. Use a viewing distance that is most comfortable for you.
• Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
• General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing.
• Use the monitor brightness, contrast controls, if equipped to optimize the image on your screen to meet your visual preferences.
• Keep your monitor screen clean so you can focus on the screen's contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.

• Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in "Arranging your work area" on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.
• Minor changes in posture can help avoid discomfort: The longer you sit and work with your computer, the more important it is to observe your working posture. Avoid assuming any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture.
• Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at:

https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

Adjusting your monitor image

This section describes the control features to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On-Screen Display (OSD) is not displayed.

	Icon Control Description
1		Input Source	Switches the video input sourceShift back to previous level when in OSD mode
		DDC-CI	Press and hold for 10 seconds to enable or disable the DDC-CI function
		Exit Exit and return to previous level
2		Auto Adjustment	Optimizes image (size, position, phase and clock) (For analog [VGA] source only)
		Decrease/Down	Left browsing keyFor decreasing the value on adjustment bar/tune inPress to move to previous item
3		Brightness Direct access to Brightness adjustment
		Increase/Up	Right browsing keyFor increasing the value on adjustment bar/tune inPress to move to next item
4	[5Y12]	Menu	To access OSD menuPress to confirm selectionPress and hold for 10 seconds will lock menu/un-lock menu
	[02WX]	Enter	Press to enter next level on main menu/sub menu status or enter previous level on adjustment bar

Using the On-Screen Display (OSD) controls

To adjust the settings, the user controls can be viewed through the OSD.

To use the controls:

1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access the selected function. If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjustments then press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold for 10 seconds to disable / enable DDC/CI function. A message "DDC/CI disable" is shown on the screen.

Table 2-1. OSD functions

OSD Icon on Main Menu	Submenu Description	Controls and Adjustments
^[674T] Brightness/Contrast/DCR	Brightness Adjusts overall screen brightness.	All input ports
	Contrast Adjusts difference between light and dark areas.
	DCR Enable dynamic contrast ratio.
Image Position	Horizontal Position Moves image left or right. VGA(Analog) only
	Vertical Position Moves image up or down.
Image Setup	Automatic Optimizes image (size, position, phase and clock).
	Manual Manually optimizes image. See "Manual image setup" on page 3-4.• Clock• Phase

Table 2-1. OSD functions

OSD Icon on Main Menu	Submenu Description	Controls and Adjustments
Image Properties	Color Adjusts intensity of red, green, and blue.Preset modeNeutralsRGBReddishBluishCustomRed: Increases or decreases the saturation of Red in the image.Green: Increases or decreases the saturation of Green in the image.Blue: Increases or decreases the saturation of Blue in the image.	All input ports
	Input Signal This monitor can accept video signals through three different connectors. Most desktop computers use a analog connector. Select digital among OSD Controls when you use DP / HDMI connector.- Select 1-VGA (Analog)- Select 2-HDMI (digital)- Select 3-DP (digital)	All input ports
	Scaling Selects type of scaled image.Original ARSame Aspect Ratio with input signal.Full screenExpand image to full screen.
	Over Drive • On• Off
Options	Information Shows resolution, refresh rate, and product details.Note: This screen offers information only, and (does) not allow for setting changes.	All input ports

Table 2-1. OSD functions

OSD Icon on Main Menu	Submenu Description	Controls and Adjustments
Options	Menu Language Changes languages of menu. Note: The selected language only affects the language of the OSD. It has no effect on any software running on the computer.	All input ports
	Menu Position Adjusts menu location. Default The menu position to the default settings. Custom Horizontal: Changes the horizontal position of the OSD. Vertical: Changes the vertical position of the OSD.
	Factory default Reset all settings to the default settings. Cancel Reset
	Accessibility Changes button repeat rate and menu time-out settings. Button repeat rate Off Default Slow Menu time out Set the duration of time that the OSD will remain active when no operation is performed( )
	DP Select Select DP 1.1 or 1.2. DP 1.1 DP 1.2

Touch Screen

Touch screen will optimize your monitor experience. Please use with OS like Windows 7/10.

• You can use either single finger touch, or multi-finger touch up to maximum simultaneous 10 touch points.
• To activate touch functionality, you need to connect the display with the provided USB cable to your computer.
• You do not need to install any other software.

Procedures Descriptions
Left edge swipe Swipe from the left edge of the screen to shuffle your running apps.
Right edge swipe Swipe from the right edge of the screen to launch the Charm bar.
Finger slide Slide your finger to scroll up and down and slide your finger to pan the screen left or right.
Single Tap/Double Tap Touch the target on the screen with one finger tip for one/two quick taps, then release.

Note:

• Do not touch the screen with sharp objects, it may result in damage, and void warranty.
• Do not push hard, or rest anything on the glass surface (if in horizontal position) as it will damage the screen and void warranty.
• Please keep your hands clean and dry before touching the screen to ensure fluid touch operation.
• The touch function works only on OS and applications which can support touch function.

Selecting a supported display mode

The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes.

The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-configured the system; preferably to 1920 x 1080 at 60 Hz, which is a common display mode.

The display modes shown below have been optimized at the factory.

Table 2-2. Factory set display modes

Timing Refresh rate(Hz)
PAL 50 Hz
640x350 70 Hz
720x400 70 Hz
640x480 60Hz
640x480 72 Hz
640x480 75 Hz
800x600 56 Hz
800x600 60 Hz
800x600 72 Hz
800x600 75 Hz
832x624 75 Hz
1024x768 60 Hz
1024x768 70 Hz
1024x768 75 Hz
1152x864 75 Hz
1280x1024 60 Hz
1280x1024 70 Hz
1280x1024 75 Hz
1366x768 60 Hz
1440x900 60 Hz
1600x900 60 Hz
1600x900 75 Hz
1680x1050 60 Hz
1920x1080 60 Hz

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below.

For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

Table 2-3. Power indicator

State Power Indicator Screen		Restoring Operation	Compliance
On Green Normal
Standby/Suspend Amber Blank Press a key or		move the mouseThere may be a slight delay before the image reappears.Note: Standby also occurs if there is no image output to the monitor.	ENERGY STAR
Off Off Blank Press the power		buttonThere may be a slight delay before the image reappears.	ENERGY STAR

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

• Apply water or liquid directly to your monitor.
• Use solvents or abrasives.
• Use flammable cleaning materials to clean your monitor or any other electrical equipment.
• Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen.
• Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area.

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
• Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor base and stand

Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the base and stand from the monitor.

Sequence of five-step diagram showing a hand pressing a button on a device, then moving to a screen with an arrow (no text or symbols)

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned Off, then disconnect the power cord.

Step 2: Lay the LCD display face down on a towel or blanket.

3D rendered model of a rectangular electronic device with a central slot and mounting holes (no text or symbols visible)

Step 3: Remove the base and stand from the monitor, refer to "Detaching the monitor base and stand" on page 2-11".

3D rendered diagram of a mechanical or electronic component with no visible text, numbers, or symbols

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x 100mm distance), the type of VESA mounting screw is M4 x 10 mm.

Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit.

For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Chapter 3. Reference information

This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.

Monitor specifications

Table 3-1. Monitor specifications for type-model 60E9-MAR1-WW

Dimensions Depth	HeightWidth	72.7 mm (2.86 in.)318.17 mm (12.53 in.)522.2 mm (20.56 in.)
Stand Tilt Range: 10° ~ 70°
VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)
Image Viewable image size	Maximum heightMaximum widthPixel pitch	584.2 mm (23 in.)286.4 mm (11.28 in.)509.2 mm (20.05 in.)0.2652 mm (0.01 in.)
Power input Supply voltage	Max supply current	100-240V AC0.75-0.3 A
Power consumptionNote: Power consumption figures are for the monitor and the power supply combined	Normal operationStandby/SuspendOffNote: without USB/Webcam/external speaker	45W<0.5W (Analog), <0.5W (Digital)<0.3W at 100VAC and 240VAC
Video input (Analog) Interface	Input signalHorizontal addressabilityVertical addressabilityClock frequency	VGAAnalog Direct Drive, 75 ohm 0.7V1920 pixels (max)1080 lines (max)205 MHz

Table 3-1. Monitor specifications for type-model 60E9-MAR1-WW

Video input DP (Digital) Interface		DP
		VESA TMDS (Panel LinkTM)/DP
		1920 pixels (max)
		1080 lines (max)
		165 MHz
Video input HDMI (Digital) Interface		HDMI
		VESA TMDS (Panel LinkTM)/HDMI
		1920 pixels (max)
		1080 lines (max)
		165 MHz
Communications VESA DDC/CI
Supported display modes Horizontal frequency		30 KHz - 83 KHz
		50 Hz - 75 Hz
		1080 at 60 Hz
Temperature Operating		0° to 45°C (32° to 113°F)
		-20° to 60°C (-4° to 140°F)
		-20° to 60°C (-4° to 140°F)
Humidity Operating		10% to 80% non-condensing
		5% to 95% non-condensing
		5% to 95% non-condensing

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference
The words "Out of Range" are shown on the screen, and the power indicator is flashing green.	The system is set to a display mode which is not supported by the monitor.	If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.If these options do not work, contact the Support Center.	"Selecting a supported display mode"on page 2-9
The image quality is unacceptable.	The video signal cable is not connected with the monitor or system completely.	Be sure the signal cable is firmly plugged into the system and monitor.	"Connecting and turning on your monitor"on page 1-4
	The color settings may be incorrect.	Select another color setting from the OSD menu.	"Adjusting your monitor image"on page 2-3
	The automatic image setup function was not performed.	Perform automatic image setup.	"Adjusting your monitor image"on page 2-3
The power indicator is not lit and there is no image.	· The monitor's power switch is not switched on.· The power cord is loose or disconnected.· There is no power at the outlet.	· Be sure the power cord is connected properly.· Be sure the outlet has power.· Power on the monitor.· Try using another power cord.· Try using another electrical outlet.	"Connecting and turning on your monitor"on page 1-4
Screen is blank and power indicator is amber.	The monitor is in Standby/Suspend mode.	· Press any key on the keyboard or move the mouse to restore operation.· Check the Power Options settings on your computer.	"Understanding power management"on page 2-10

Table 3-2. Troubleshooting

Problem Possible cause Suggested action		Reference
The power indicator is amber, but there is no image.	The video signal cable is loose or disconnected from the system or monitor.	Be sure the video cable is connected with the system properly.	"Connecting and turning on your monitor"on page 1-4
	The monitor brightness and contrast are at the lowest setting.	Adjust the brightness and contrast setting on the OSD menu.	"Adjusting your monitor image"on page 2-3
One or more of the pixels appear discolored.	This is a characteristic of the LCD technology and is not an LCD defect.	If there are more than five pixels missing, contact the Support Center.	Appendix A."Service and Support"on page A-1
• Fuzzy lines in text or a blurry image.• Horizontal or vertical lines through the image.	• Image setup has not been optimized.• Your system Display Properties setting have not been optimized.	Adjust the resolution settings on your system to match the native resolution for this monitor: 1920 x 1080 at 60 Hz.	"Adjusting your monitor image"on page 2-3
		Perform automatic image setup. If automatic image setup does not help, perform manual image setup.	"Selecting a supported display mode"on page 2-9
		When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system.	See the Advanced section of your system's display properties.

Manual image setup

If automatic image setup does not establish the image that you prefer, perform manual image setup.(For VGA [analog] only)

Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.

1. Press to open the OSD menu.
2. Use or to select and press to access.
3. Use or to select Manual and press to access.
4. Use or to select Clock or Phase adjustment.

- Clock: (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width.

- Phase: adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the picture has horizontal disturbances in light picture.

1. When the image no longer looks distorted, press Enter to save the adjustments of Clock and Phase.
2. Press to leave the OSD menu.

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft Windows 10.

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 7 operating system.

4. From the Lenovo website http://support.lenovo.com/T2364tA, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).

5. Open the Display Properties window by clicking Start, Control Panel, Hardware and Sound icon, and then click the Display icon.

6. Click the Change the display settings tab.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Hard Disk button. By clicking the Browse button, browse and point to the following path:

X:\Monitor Drivers\Windows 7

(where X indicates "the folder in which the downloaded driver is located" (such as a desktop)).

1. Select the "lent2364ta.inf" file and click the Open button. Click the OK button.

2. In the new window, select LEN T2364tA and click Next.

3. After the installation is complete, delete all downloaded files and close all windows.

4. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 10 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/T2364tA, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).

5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display.

6. Click the Change the display settings tab.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Have Disk button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows 10 (where X indicates "the folder in which the downloaded driver is located" (such as a desktop)).

14. Select the "lent2364ta.inf" file and click the Open button. Click the OK button.

15. In the new window, select LEN T2364tA and click Next.

16. After the installation is complete, delete all downloaded files and close all windows.

17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

Getting further help

If you still can't solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A. "Service and Support" on page A-1

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The following are examples of misuse or abuse and not covered by warranty:

• Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management.
  • Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.

Service parts

The following parts are for use by Lenovo service, or Lenovo authorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model 60E9-MAR1-WW.

Table 3-3. List of service parts

FRU (FIELD REPLACEABLE UNIT) PART NUMBER	DESCRIPTION	Machine Type/Model(MTM)	COLOR
00PC073 T2364t - 23" FRU	Monitor (HDMI)	60E9 Raven Black
00PC074 T2364t - HDMI	cable(1.8m, RoHS)	60E9 Raven Black
00PC075 T2364t - DP cable	(1.8m, RoHS)	60E9 Raven Black
00PC005 (pick up T2454 VGA Cable)	T2364t - Analog cable (1.8m, RoHS)	60E9 Raven Black
00PC006 (pick up from T2454)	T2364t - USB 3.0 cable (1.8m, RoHS)	60E9 Raven Black
00PC076 T2364t - FRU Stand and Base		60E9 Raven Black

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at: http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo's discretion. Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://consumersupport.lenovo.com

Country or Region Telephone Number
Argentina	0800-666-0011(Spanish, English)
Australia	1-800-041-267(English)
Austria 0810-100-654 (For local rate)(German)
Belgium Warranty service and support: 02-339-36-11(Dutch, French)
Bolivia	0800-10-0189(Spanish)
Country or Region	Telephone Number
Brazil Calls made from within the Sao Paulo region: 11-3889-8986Calls made from outside the Sao Paulo region: 0800-701-4815(Portuguese)
Brunei Darussalam Dial 800-1111(English)
Canada	1-800-565-3344(English, French)
Chile	800-361-213(Spanish)
China Technical Support Line: 400-100-6000(Mandarin)
China(Hong Kong S.A.R.)	(852) 3516-8977(Cantonese, English, Mandarin)
China(Macau S.A.R.)	0800-807 / (852) 3071-3559(Cantonese, English, Mandarin)
Colombia	1-800-912-3021(Spanish)
Costa Rica 0-800-011-1029(Spanish)
Croatia	385-1-3033-120(Croatian)
Cyprus	800-92537(Greek)
Czech Republic 800-353-637(Czech)
Denmark Warranty service and support: 7010-5150(Danish)
Dominican Republic 1-866-434-2080(Spanish)
Ecuador	1-800-426911-OPCION 4(Spanish)
Egypt	Primary: 0800-0000-850Secondary: 0800-0000-744(Arabic,English)
El Salvador 800-6264(Spanish)
Estonia	372-66-0-800(Estonian, Russian, English)
Finland Warranty service and support: [phone](Finnish)
France Warranty service and support: 0810-631-213 (hardware)(French)
Germany Warranty service and support: 0800-500-4618 (toll-free)(German)
Greece Lenovo Business Partner(Greek)
Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish)
Honduras	Dial 800-0123 (Spanish)
Hungary [phone]	(English, Hungarian)
India Primary: 1800-419-4666 (Tata)Secondary: 1800-3000-8465 (Reliance)Email: [e-mail] (English and Hindi)
Indonesia	1-803-442-42562 213-002-1090 (Standard Charges Apply)(English, Bahasa Indonesia)
Ireland Warranty service and support: 01-881-1444 (English)
Israel Givat Shmucl Service Center: [phone] (Hebrew, English)
Italy Warranty service and support: [phone] (Italian)
Japan	0120-000-817(Japanese, English)
Kazakhstan 77-273-231-427 (Standard Charges Apply)(Russian, English)
Korea 080-513-0880 (Collect call)02-3483-2829 (Toll Call)(Korean)
Latvia	371-6707-360(Latvian, Russian, English)
Lithuania 370 5278 6602	(Italian, Russian, English)
Luxembourg ThinkServer and ThinkStation: 352-360-385-343ThinkCentre and ThinkPad: 352-360-385-222(French)
Malaysia 1-800-88-0013	03-7724-8023 (Standard Charges Apply)(English)
Malta	356-21-445-566(English, Italian, Maltese Arabic)
Mexico 001-866-434-2080	(Spanish)
Netherlands	020-513-3939(Dutch)
New Zealand	0508-770-506(English)
Nicaragua	001-800-220-2282(Spanish)
Norway	8152-1550(Norwegian)
Country or Region Telephone Number
Panama Lenovo Customer Support Center: 001-866-434 (toll-free)(Spanish)
Peru 0-800-50-866 OPCION 2(Spanish)
Philippines 1-800-8908-6454 (GLOBE subscribers)1-800-1441-0719 (PLDT subscribers)(Tagalog, English)
Poland Laptops and tablets branded with logo Think: 48-22-273-9777ThinkStation and ThinkServer: 48-22-878-6999(Polish, English )
Portugal 808-225-115 (Standard Charges Apply)(Portuguese)
Romania	4-021-224-4015(Romanian)
Russia	[phone]+7-495-240-8558 (Standard Charges Apply)(Russian)
Singapore	1-800-415-55296818-5315 (Standard Charges Apply)(English, Mandarin, Bahasa Malaysia)
Slovakia ThinkStation and ThinkServer: 421-2-4954-5555
Slovenia	386-1-2005-60(Slovenian)
Spain	34-917-147-833(Spanish)
Sri Lanka 9477-7357-123 (Sumathi Information systems)(English)
Sweden Warranty service and support: 077-117-1040(Swedish)
Switzerland Warranty service and support: 0800-55-54-54(German, French, Italian)
Taiwan	0800-000-702(Mandarin)
Thailand	001-800-4415-734([phone] (Standard Charges Apply)(Thai, English)
Turkey	444-04-26(Turkish)
United Kingdom Standard warranty support: 03705-500-900 (local rate)Standard warranty support: 08705-500-900(English)
United States 1-800-426-7378(English)
Uruguay	000-411-005-6649(Spanish)
Venezuela	0-800-100-2011(Spanish)
Vietnam 120-11072 (Toll Free)	84-8-4458-1042 (Standard Charges Apply)(Vietnamese, English)

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents.

You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:

http://www.lenovo.com/lenovo/environment/recycling

環境配慮に関して

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCenter

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.

Other company, product, or service names may be trademarks or service marks of others.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac power cord for other devices.