SG1100 - Home Automation Sungrow - Free user manual and instructions
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| Product Type | Home Automation Controller |
| Brand | Sungrow |
| Model | SG1100 |
| Dimensions (H x W x D) | 3.5 x 17 x 12 inches (89 x 432 x 305 mm) |
| Weight | 8.6 lbs (3.9 kg) |
| Power Supply | AC 100-240V, 50/60 Hz |
| Power Consumption | 15W (typical) |
| Communication | Wi-Fi, Ethernet, RS485 |
| Supported Protocols | Modbus, MQTT, SunSpec |
| Operating Temperature | -20°C to 50°C (-4°F to 122°F) |
| Storage Temperature | -30°C to 70°C (-22°F to 158°F) |
| Humidity | 0-95% non-condensing |
| Enclosure Rating | IP20 |
| Main Functions | Energy monitoring, solar inverter integration, load control, scheduling |
| User Interface | Web portal, mobile app (iOS/Android), LCD display |
| Installation | Wall-mountable, DIN rail option |
| Maintenance | Clean vents with dry cloth; check connections annually |
| Safety Certifications | UL, CE, FCC |
| Spare Parts & Repairability | Power supply, communication module, display available; user-replaceable |
| Warranty | 5 years |
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USER MANUAL SG1100 Sungrow
Smart Communication Unit
SCU1100

natural_image
Line art illustration of the Earth with wind turbines and a globe, symbolizing environmental sustainability (no text or symbols)Contents
1 About This Manual .... 1
1.1 Preface....1
1.2 Target Group....1
1.3 Manual Description....1
1.4 Symbol Explanation....1
1.5 Expression Explanation....1
2 System Introduction ...... 2
2.1 Brief Introduction ......2
2.2 Main Features ....2
2.3 System Requirements....2
3 Introduction to Ports ....3
3.1 Ethernet Port Wiring ....3
3.2 RS485 Port Wiring....4
3.3 DI Input Dry Contact Wiring ....5
3.4 DO Output Dry Contact Wiring....6
3.5 PT100 Port Wiring 7
3.6 Analog Port Wiring....8
3.7 24Vdc Power Port Wiring ....9
4 Login 11
4.1 Login 11
4.1.1 Overview 11
4.1.2 Preparation before Login 11
4.1.3 Login Method.... 11
4.2 Modify the Password....12
4.3 Setting the Language....12
4.4 Logout ....12
5 Interface Description ....13
5.1 Homepage 13
5.2 WEB Menu....13
6 Overview 15
6.1 Checking the General Information....15
6.2 Checking the Real-time Status....15
7 Device Monitoring 16
8 Device Maintenance ....20
8.1 Device List 20
8.2 Firmware Update....20
8.3 Fault Recorder 20
9 Smart Diagnosis ....22
9.1 Smart IV Diagnosis....22
9.2 Fault Diagnosis ....22
9.2.1 Function Introduction....22
9.2.2 Access to User Interface....22
9.2.3 Diagnostic Process 23
9.2.4 Fault Monitoring 23
9.2.5 Branch Number Setting 27
9.2.6 Advanced Settings 28
10 History Data 30
10.1 Operation Log ....30
10.2 Status Records....31
10.3 Parameter log....31
10.4 History Curve ....31
10.5 Syslog 32
11 System 33
11.1 Run Information 33
11.2 System Maintenance....33
11.3 Remote Maintenance 34
11.4 Message Export....34
11.5 System Time 35
11.6 Transfer Configuration....36
11.6.1 IEC104 36
11.6.2 MODBUS....38
11.6.3 GOOSE 39
11.7 Template Management....39
11.8 File Management 40
11.9 Port Parameter 40
11.9.1 RS485 40
11.9.2 EyeW485....41
11.9.2.1 EyeW485-H Configuration 41
11.9.2.2 EyeW485 Configuration....42
11.9.2.3 Operation Instructions 42
11.9.3 Ethernet....43
11.9.4 WLAN....43
11.9.5 AI 44
11.9.6 DI....44
11.10 MPLC....44
11.11 Certificate Management....45
12 User Management ....46
13 About 48
14 Appendix 49
14.1 Copyright 49
14.2 Contact Information ....49
1 About This Manual
1.1 Preface
This manual describes in detail the SCU intelligent communication gateway in the form of overviews, charts, operation steps, and examples, to facilitate better understanding and flexible, efficient use of the system.
It will be referred to as "SCU" for short hereinafter unless otherwise specified.
With continuous software update, the interface and functions of the software you are using may differ from the example pictures provided in this manual. If so, please refer to the latest software version. If you have any questions, please contact Sungrow Power Supply Co. Ltd.
1.2 Target Group
This manual is intended for the following target groups:
- O&M personnel
- System administrators
- Technical engineers
1.3 Manual Description
This manual provides brief description by using the standard SCU interfaces as examples. For specific activated functions, refer to the technical agreements or the contract.
1.4 Symbol Explanation

"NOTE" indicates additional information, emphasized contents, or tips helping you solve problems or save time.
1.5 Expression Explanation
Type Expression example
| Select a certain menu Select "Monitoring" on the navigation bar |
| Select multiple menus Select "Monitoring -> Device operation" |
| Click a certain button Click the button [Confirm] |
2 System Introduction
2.1 Brief Introduction
SCU is a data collection and protocol conversion device that can collect data from inverters, combiner boxes and other equipment in PV systems. Users can view the collected information by accessing the server through PC.
SCU supports two modes: Network Safety Mode and non-Network Safety Mode. This manual mainly introduces the common features of the two modes, and please refer to the corresponding manual for the specific information of the Network Safety Mode.
2.2 Main Features
The SCU has the following features:
Smart and Flexible
• Support RS485, CAN communication
- Support remote upgrade and maintenance
- Support connection to both iSolarCloud and the third-party monitoring system
Simple and Efficient
- Embedded Web operation interface, support inverter parameter setting and remote maintenance
- Support configuration of multiple forwarding protocols, convenient for onsite debugging
Safe and Reliable
- More stable running as the core system service runs in the linux operating system
- Strict control procedure, complying with power system safety standards
2.3 System Requirements
Item Requirement
Browser CHROME 32bits, version 66 or later
3 Introduction to Ports

Port Port definition Remarks
| J7 ( NET2 ) 、 J10(NET1)、J8 ( Goose1 ) 、 J9(Goose2) | Ethernet portGoose port | 4-way |
| USB | USB port Not open yet | |
| A1B1~A3B3A6B6~A9B9 | RS485 port | 7-way |
| CAN1H, CAN1LCAN2H, CAN2L, GND | CAN port Not open yet | |
| DI1~DI24DI24V | Dry contact input port 24-way | |
| NC1 NO1 COM1 ~ NC8 NO8COM8 | Dry contact output port | 8-way, output signal250Vac/1A or 30V/1A |
| PT1+ PT1-PT2+ PT2- | PT100 temperature detection port | 2-way |
| V1A+ V1A-V2A+ V2A- | Analog input port | 2-way, 0~5Vdc,4~20mA |
| 24V, 24V-GND | 24Vdc power port | 24Vdc, I ≤ 2.0A |
| SD SD card slot | 8G, not open yet |
3.1 Ethernet Port Wiring
Introduction
| Port Function | |
| J7(NET2) For internal debugging only | |
| J8(Goose1) Exclusively for Goose | |
| J8(Goose2) Exclusively for Goose | |
| J10(NET1) | Connect to external devices such as Ethernet switch. |
Wiring Requirements
CAT-5e or aboove cable is recommended.
Wiring Method
Use CAT-5e or above cable with one end connected to external device and the other end connected to the "NET1" or "NET2" port of the SCU.
| Item | Description |
| Modbus-TCP forwarding | Click"System-> "Transfer Configuration"- > "Modbus"- > "SERVER",supports up to 15 port configurations. |
| IEC104 forwarding | Click"System-> "Transfer Configuration"- > "IEC104",supports up to 15 port configurations. |
3.2 RS485 Port Wiring
Introduction
The SCU supports 7-way RS485 terminal connection to equipment such as box transformer measurement and control equipment, electricity meter, PV combiner box and environmental monitor.
| Port mark Function |
| An RS485A, RS485 differential signal+ |
| Bn RS485B, RS485 differential signal- |
* n=3 or 6\~9。
Cable Requirements
- 0.75mm ^2 \~1.5mm ^2 twisted pair shielded wire is recommended for connection.
- The RS485 communication distance is less than 1200m.
- A single RS485 communication port can support the access of 32 devices.
- A single RS485 communication port does not allow different types of equipment to be connected.
Wiring Method
Step 1 Lead the RS485 cable outgoing from external equipment to the wiring area of the SCU.
Step 2 Use wire strippers to strip the protective layer and shielded layer of the cable to expose the copper core of the wire.

natural_image
Close-up of a black cable with two red wires attached, no text or symbols visibleStep 3 Connect the cable of which the insulation layer has been stripped to the either the SCU's“A1B1\~A3B3”or“A5B5\~A9B9”port as shown in the following figure.

*for illustration only.
--End
NOTICE
The shielding layer should be grounded.
3.3 DI Input Dry Contact Wiring
Introduction
The SCU supports multi-input dry contact connection to the transformer or switchgear signal node.
Port Function
DI1\~DI24 Input dry contact terminals 1\~24
DI24V Total 8 input dry contact 24V terminal
* DI1\~ DI5 are for internal use by the SUNGROW R&D team only and do not support configuration by users.
Wiring Requirements
0.75mm²\~1.5mm²wire is recommended.
Wiring Method
Step 1 Connect the DI input dry contact cable and 24V cable outgoing from the transformer to the wiring area of the SCU.
Step 2 Use a wire stripper to strip the protective layer and shielded layer of the cable to expose the copper core of the wire.

natural_image
Two identical gray cylindrical objects with orange bands, no text or symbols visibleStep 3 Connect the DI cable to either the SCU's "DI1\~DI21" port: Connect 24V cable to "DI24V" port.

figure 3-1 Wiring method (take DI20 port wiring for example)
--End
3.4 DO Output Dry Contact Wiring
Introduction
The SCU supports 8-way output dry contact connection to the transformer or switchgear signal node.
| Port Function |
| NC1 Output port 1, NC |
| N01 Output port 1, NO |
| COM1 Output port 1, COM |
| NC2 Output port 2, NC |
| NO2 Output port 2, NO |
| COM2 Output port 2, COM |
| NC3 Output port 3, NC |
| N03 Output port 3, NO |
| COM3 Output port 3, COM |
| NC4 Output port 4, NC |
| N04 Output port 4, NO |
| COM4 Output port 4, COM |
| NC5 Output port 5, NC |
| N05 Output port 5, NO |
| COM5 Output port 5, COM |
| NC6 Output port 6, NC |
| N06 Output port 6, NO |
| COM6 Output port 6, COM |
| NC7 Output port 7, NC |
| N07 Output port 7, NO |
| COM7 Output port 7, COM |
| NC8 Output port 8, NC |
Port Function
N08 Output port 8, NO
COM8 Output port 8, COM
Wiring Requirements
0.75mm2\~1.5mm2wire is recommended.
Wiring Method
Step 1 Connect the output dry contact (NO, NC, COM) cable outgoing from the transformer to the wiring area of the SCU.
Step 2 Use a wire stripper to strip the protective layer and shielded layer of the cable to expose the copper core of the wire.

natural_image
Three identical gray rectangular blocks with orange connectors, arranged horizontally (no text or symbols)Step 3 Connect cables outing from NO, NC and COMs to the corresponding ports of the SCU.

-- End
3.5 PT100 Port Wiring
Introduction
The SCU has two PT100 sampling ports, which are used for transformer oil temperature sampling and copper busbar temperature sampling respectively.
Wiring Requirements
Recommended cable specifications:0.75mm\~1.5mm ^4 .
Wiring Method
Step 1 Lead the sampling signal line to the wiring area of the SCU.

natural_image
Three parallel gray and orange cylindrical objects with metallic tips, arranged horizontally (no text or symbols)Step 2 When connecting a two-wire cable, connect the PT + cable to the "PT+" port; connect the PT- cable to the "PT-" port. (Note: "PT-" port and "GND" port are short-circuited)
When connecting a three-wire cable, PT+ cable connects to "PT+" port; PT- cable connects to "PT-" port; ground cable Connect to the "GND" port.

figure 3-2 Two-wire cable connection

figure 3-3 Three-wire cable connection
--End
3.6 Analog Port Wiring
Introduction
The SCU offers two analog input ports.
Wiring Requirements
0.75mm²\~1.5mm²is recommended.
Wiring Method
Step 1 Lead the external (0\~5Vdc, 4\~20mA) analog signal cable to the wiring area of the SCU.
Step 2 Strip the insulation layer of the cable to expose the copper core.

natural_image
Two identical gray rectangular blocks with orange connectors, no text or symbols visibleStep 3 Connect the 1st analog input signal line to the SCU“V1A+, VA1−”; Connect the 2nd analog input signal line to the SCU's“V2A+, VA2−”ports.

--End
3.7 24Vdc Power Port Wiring
Introduction
The 24Vdc power port of the SCU has been connected to the DC side of the inverter and supplies DC power for it.
Wiring Requirements
Recommended cable specifications:0.75mm\~1.5mm².
Wiring Method
Step 1 Lead the external power cable to the wiring area of the SCU.
Step 2 Strip the cable to expose the copper core.

natural_image
Illustration of a black cable with two orange wires attached, no text or symbols presentStep 3 Connect the red wire core to "24V" port, black wire core "24V-GND" port.

--End
4 Login
4.1 Login
4.1.1 Overview
The SCU is designed with two network ports NET1 and NET2.
- Default IP address of NET1: 12.12.12.12.
- Default IP address of NET2: 14.14.14.14.
NOTICE
IP addresses of "NET1" and "NET2" should be on different network segments. If otherwise, communication error occurs.
4.1.2 Preparation before Login
- Connect PC to NET of the SCU by using a network cable. (Notice: Do not enable the DHCP function of NET.)
- Set the IP address of the PC to be on the same network segment as that of the SCU. It is recommended to set the IP address of the PC to 12.12.12.125, and the subnet mask to 255.0.0.0.
4.1.3 Login Method
Step 1 Enter the address in the PC address bar, enter as a guest by default.

NET1 port, URL:http://12.12.12.12 or https://12.12.12.12.
NET2 port, URL:http://14.14.14.14 or https://14.14.14.14.

- Under the Network Safety Mode, only login over HTTPS is allowed.
- If the Network Safety Mode is not turned on, login over HTTP and HTTPS are both allowed.
Step 2 Click "login" in the upper right of the interface, please refer to "12 User Management" to select the operating environment that you need to log in, and then enter the access screen after logging in.
-- End
4.2 Modify the Password

Click, and select Modify Password, enter the orginnal password and new password, click [Save].
i
- Passwords should be 12–32 character long and contain at least uppercase letters, lowercase letters, and numbers. The new password cannot be the same as the old one.
- Please contact the Super Administrator if you forgot your password. Password cannot be changed with verification code.
i
- Under the Network Safety Mode, the initial password will be forced to be changed.
- If the Network Safety Mode is not turned on, the initial password is not mandatory to change.
4.3 Setting the Language

English
Click and select the desired language to switch the interface.
4.4 Logout
In order to protect the security of the account, it is recommended to log out in time after the operation is completed.
Method
Click

choose "Logout".
5 Interface Description
5.1 Homepage

flowchart
graph TD
A["Startbox"] --> B["Power Flow Direction"]
B --> C["Data Source"]
C --> D["Running data"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
No. Description
| A | Page and menu selection bar |
| B | Function display area |
| C | Fault number |
| D | Alarm number |
| E | Language switching options |
| F | Personal center |
5.2 WEB Menu
| Navigation Bar/Menu Submenu Third-Level Menu | ||
| Overview | General Information | - |
| Real-time Status | - | |
| Device Monitoring | - | - |
| Device | Device List | - |
| Firmware Update | - | |
| Fault Recorder | - | |
| Smart diagnosis | Smart IV Diagnosis | - |
| Fault Diagnosis | - | |
| History Data | Operation Log | - |
| Status Records | - | |
| Parameter log | - | |
| History Curve | - | |
| Syslog | - | |
| System | Run Information | - |
| System Maintenance | - | |
| Romote Maintenance | - | |
| Message Export | - | |
| System Time | - | |
| Transfer Configuration | - | |
| Template Management | - | |
| File Management | - | |
| Port Parameter | RS485 | |
| EyeW485 | ||
| Ethernet | ||
| WLAN | ||
| AI | ||
| DI | ||
| MPLC | - | |
| Certificate Management | - | |
| About | - | - |
6 Overview
6.1 Checking the General Information
Function Description
In this interface, you can view the current power generation, real-time power, the number of online devices, etc., view the operating data and cycle (day, month, year, total) power generation curve. One-click access to the interface corresponding to common functions, such as adding devices, configuring network port parameters, configuring forwarding information, upgrading/restarting the system, and quickly issuing instructions to devices.
Procedure
Step 1 Click“Overview→General Information”to enter the interface.
Step 2 Click the corresponding column to view related data.
-- End
6.2 Checking the Real-time Status
Function Description
View the event type, event name, and time of the event of the current device. Procedure
Step 1 Click“Overview→Real-time Status”to enter the interface.
Step 2 View the event information of the current device.
-- End
7 Device Monitoring
Function Introduction
- View the real-time running information of the specific device and corresponding node status.
- Set initial parameters, operation parameters, system parameters, and protection parameters for the specific device.
- Start or stop the specific device, and restore default values.
Procedure
Step 1 Click "Device Monitoring" to enter the corresponding interface.
Step 2 Select the target device from the device list on the left.
Step 3 Choose the "Realtime Values" tab to view the real-time running information of the current device.
Choose the "Node Status" tab to view the node status of the current device.
Choose the "Initial Parameter" tab, and set the country and device model according to the local standards.

The above parameters have been configured before the product leaves the factory.
Choose the "Operation Parameters" tab to set the relevant operation parameters for the product.
Choose the "System Parameters" tab to set the relevant system parameters for the product. Choose the "Protection Parameters" tab to set the relevant protection parameters for the product. Parameters 116\~128* are parameters related to AC insulation detection.
The AC insulation detection function is able to monitor the AC insulation resistance to ground of the whole PV system in off-grid and grid-connected states. If the insulation resistance is too low, an alarm will be sent, and the device's operation could even be stopped to keep the personnel and the device safe.
| Code Parameter | Range and Default Value | Description |
| 116 ISO Board Fault Integration | Open/close. It is set “Close” by default. | toWhen the ISO Device in “System Parameter” is set to “ISO”, if this parameter is set to "Open", the device will shut down in case of fault with the ISO board. If this parameter is set to "Close", the device will run on warning in case a fault with the ISO board. |
| 117 IMD-PID Switching | Open/close. It is set “Close” by default. | toTurn on/off the 24h insulation detection function. |
| 118 VCB Tripping Open/close. It is set to “Open” by default. | Allow/do not allow the VCB to tri | |
| 119 Anti-PID Running Duration | 10~720 min. 240 min by default. | When anti-PID running and AC in sulation detection are compatible with each other, the time duration of anti-PID running. |
| 120 ISO Running Duration | 10~720 min. 30 min by default. | When anti-PID running and AC insulation detection are compatible with each other, the running duration of AC insulation detection. |
| 121 24h AC Insulation Alarm Pro Value | 20~100 kΩ. 30 kΩ by default. | Threshold value for triggering an insulation alarm. When 24h AC Insulation Protection Value < insulation resistance ≤ 24h AC Insulation Alarm Pro Value for a period of time equivalent to 24h AC Insulation Alarm Pro Time, an alarm will be sent. |
| 122 24h AC Insulation Alarm Pro Time | 600.0~6000.0 s; 600.0 s by default. | When 24h AC Insulation Protection Value < insulation resistance ≤ 24h AC Insulation Alarm Pro Value for a period of time equivalent to 24h AC Insulation Alarm Pro Time, an alarm will be sent. |
| 123 24h AC Insulation Alarm Pro-recov Value | 20~100 kΩ. 50 kΩ by default. | In the event of an insulation alarm, if the insulation resistance exceeds and remains greater than this value for a period of time equivalent to 24h AC Insulation Alarm Pro-recov Time, the alarm will be cleared. |
| 124 24h AC Insulation Alarm Pro-recov Time | 600.0~6000.0 s; 600.0 s by default. | If insulation resistance > 24h AC Insulation Alarm Pro-recov Value for a period of time equivalent to 24h AC Insulation Alarm Pro-recov Time, the insulation alarm will then be cleared. |
| 125 24h AC Insulation Protection Value | 20~100 kΩ. 20 kΩ by default. | Threshold value for reporting an insulation fault. If the insulation resistance is lower than this value for a period of time equivalent to 24h AC Insulation Protection Time, a fault will be reported. |
| 126 24h AC Insulation Protection Time | 600.0~6000.0 s;600.0 s by default. | If the insulation resistance falls below and remains lower than 24h AC Insulation Protection Value for a period of time equivalent to 24h AC Insulation Protection Time, a fault will be reported. |
| 127 24h AC Insulation Protection Recovery Value | 20~100 kΩ. 50 kΩ by default. | In the event of an insulation fault, if the insulation resistance exceeds and remains greater than this value for a period of time equivalent to 24h AC Insulation Protection Recovery Time, the insulation fault will be cleared. |
| 128 24h AC Insulation Protection Recovery Time | 600.0~6000.0 s;600.0 s by default. | If the insulation resistance exceeds and remains greater than 24h AC Insulation Protection Recovery Value for a period of time equivalent to 24h AC Insulation Protection Recovery Time, the insulation fault will be cleared. |
*The codes of the parameters are for reference only. Please refer to the information actually shown on the interface.

For Operation Parameters, System Parameters, and Protection Parameters:
- Choose Import to import a parameter file into the system.
- Choose Export to export the parameter file to your local system.
Choose the "Device Instruction" tab, and you can start/stop the device or restore default values.

"Boot" and "Shutdown" on this interface are valid for the device as a whole.
After restoring settings to the default values, information related to the product such as historical data and parameter logs will all be deleted.
-- End
8 Device Maintenance
8.1 Device List
Function Description
In this interface, you can add devices, modify devices and delete devices.
Prerequisite
The device model and configuration file have been obtained through Sungrow Power Supply Co., Ltd.
Procedure
Step 1 Click“Device→Device List””to enter the interface.
Step 2 Click““Add Device””to enter the interface. On the Add Device interface, select the device type, port, device model, beginning address and quantity of device.
Step 3 click "Save", complete the device addition.
-- End
8.2 Firmware Update
Function Description
In this interface, you can upgrade the device.
Prerequisite
Contact SUNGROW to obtain the upgrade package.
Procedure
Step 1 Click“Device→Firmware Update””to enter the interface.
Step 2 Click "Select a Firmare File", select the upgrade package that has been obtained, and click "Update".

The upgrade file must be in sgu format.
-- End
8.3 Fault Recorder
Function Description
When the fault occurs, click Instantaneous Value Recorder Query, RMS Recorder Query and Trigger fault recorderto locate the fault and find the cause of the fault.

The operations involved in this interface are only performed by SUNGROW.
Step 1
-- End
9 Smart Diagnosis
9.1 Smart IV Diagnosis
The smart IV diagnosis function is used for monitoring the operating status of the combiner box with communication function and providing effective diagnoses for its faults.
Function Introduction
This function can be used to collect and analyze the voltage and current data of the upstream combiner box of the inverter, and judge whether there is a fault.
Procedure
Step 1 Click "Smart Diagnosis→Smart IV Diagnosis" to enter the corresponding interface.
Step 2 Click "Start Diagnosis" to start diagnosing devices such as the combiner box.
Step 3 Click "Diagnosis Results" to view the diagnosis results.
Step 4 Click "PV Configuration" to add a new module.

Set the module parameters according to actual conditions, and only one module can be enabled at a time.
-- End
9.2 Fault Diagnosis
The smart branch diagnosis function is used for monitoring the operating status of the combiner box and providing effective diagnoses for its faults.
9.2.1 Function Introduction
Inverters supporting smart branch diagnosis are able to collect the output current of the combiner box (which is, the input current of the inverter). It can analyze the working status of the combiner box and strings connected to it by applying intelligent algorithms, and alarm the monitoring system in case of open circuits.
9.2.2 Access to User Interface
Log in to the SCU Web interface, and choose Smart Diagnosis - Fault Diagnosis to go to the page for fault diagnosis.
9.2.3 Diagnostic Process

flowchart
graph TD
A["On-site Operation by O&M Personnel"] --> B["Branch number setting"]
B --> C["Advanced settings"]
C --> D["Self-learning (about half a month)"]
D --> E["Smart Branch Diagnosis"]
E --> F["Diagnosis process triggered every day automatically"]
F --> G["Report an alarm in case of anything abnormal through Modbus/IEC104 communication protocol"]
G --> H["Fault alarm shown on the screen"]
H --> I["Check if the combiner box is physically abnormal"]
I --> J["No fault or fault cleared"]
J --> K["Clear the fault alarm manually"]
K --> L["Check if the combiner box is physically abnormal"]
L --> M["Check if the combiner box is physically abnormal"]
M --> N["Check if the combiner box is physically abnormal"]
N --> O["Check if the combiner box is physically abnormal"]
O --> P["Check if the combiner box is physically abnormal"]
P --> Q["Check if the combiner box is physically abnormal"]
Q --> R["Check if the combiner box is physically abnormal"]
R --> S["Check if the combiner box is physically abnormal"]
S --> T["Check if the combiner box is physically abnormal"]
T --> U["Check if the combiner box is physically abnormal"]
U --> V["Check if the combiner box is physically abnormal"]
V --> W["Check if the combiner box is physically abnormal"]
W --> X["Check if the combiner box is physically abnormal"]
X --> Y["Check if the combiner box is physically abnormal"]
Y --> Z["Check if the combiner box is physically abnormal"]
Z --> AA["Check if the combiner box is physically abnormal"]
AA --> AB["Check if the combiner box is physically abnormal"]
AB --> AC["Check if the combiner box is physically abnormal"]
AC --> AD["Check if the combiner box is physically abnormal"]
AD --> AE["Check if the combiner box is physically abnormal"]
AE --> AF["Check if the combiner box is physically abnormal"]
AF --> AG["Check if the combiner box is physically abnormal"]
AG --> AH["Check if the combiner box is physically abnormal"]
AH --> AI["Check if the combiner box is physically abnormal"]
AI --> AJ["Check if the combiner box is physically abnormal"]
AJ --> AK["Check if the combiner box is physically abnormal"]
AK --> AL["Check if the combiner box is physically abnormal"]
AL --> AM["Check if the combiner box is physically abnormal"]
AM --> AN["Check if the combiner box is physically abnormal"]
AN --> AO["Check if the combiner box is physically abnormal"]
AO --> AP["Check if the combiner box is physically abnormal"]
AP --> AQ["Check if the combiner box is physically abnormal"]
AQ --> AR["Check if the combiner box is physically abnormal"]
AR --> AS["Check if the combiner box is physically abnormal"]
AS --> AT["Check if the combiner box is physically abnormal"]
AT --> AU["Check if the combiner box is physically abnormal"]
AU --> AV["Check if the combiner box is physically abnormal"]
AV --> AW["Check if the combiner box is physically abnormal"]
AW --> AX["Check if the combiner box is physically abnormal"]
AX --> AY["Check if the combiner box is physically abnormal"]
AY --> AZ["Check if the combiner box is physically abnormal"]
AZ --> BA["Check if the combiner box is physically abnormal"]
BA --> BB["Check if the combiner box is physically abnormal"]
BB --> BC["Check if the combiner box is physically abnormal"]
BC --> BD["Check if the combiner box is physically abnormal"]
BD --> BE["Check if the combiner box is physically abnormal"]
BE --> BF["Check if the combiner box is physically abnormal"]
BF --> BG["Check if the combiner box is physically abnormal"]
BG --> BH["Check if the combiner box is physically abnormal"]
BH --> BI["Check if the combiner box is physically abnormal"]
BI --> BJ["Check if the combiner box is physically abnormal"]
BJ --> BK["Check if the combiner box is physically abnormal"]
BK --> BL["Check if the combiner box is physically abnormal"]
BL --> BM["Check if the combiner box is physically abnormal"]
BM --> BN["Check if the combiner box is physically abnormal"]
BN --> BO["Check if the combiner box is physically abnormal"]
BO --> BP["Check if the combiner box is physically abnormal"]
BP --> BQ["Check if the combiner box is physically abnormal"]
BQ --> BR["Check if the combiner box is physically abnormal"]
BR --> BS["Check if the combiner box is physically abnormal"]
BS --> BT["Check if the combiner box is physically abnormal"]
BT --> BU["Check if the combiner box is physically abnormal"]
BU --> BV["Check if the combiner box is physically abnormal"]
BV --> BW["Check if the combiner box is physically abnormal"]
BW --> BX["Check if the combiner box is physically abnormal"]
BX --> BY["Check if the combiner box is physically abnormal"]
BY --> BZ["Check if the combiner box is physically abnormal"]
BZ --> CA["Check if the combiner box is physically abnormal"]
CA --> CB["Check if the combiner box is physically abnormal"]
CB --> CC["Check if the combiner box is physically abnormal"]
CC --> CD["Check if the combiner box is physically abnormal"]
CD --> CE["Check if the combiner box is physically abnormal"]
CE --> CF["Check if the combiner box is physically abnormal"]
CF --> CG["Check if the combiner box is physically abnormal"]
CG --> CH["Check if the combiner box is physically abnormal"]
CH --> CI["Check if the combiner box is physically abnormal"]
CI --> CJ["Check if the combiner box is physically abnormal"]
CJ --> CK["Check if the combiner box is physically abnormal"]
CK --> CR["Check if the combiner box is physically abnormal"]
CR --> CS["Check if the combiner box is physically abnormal"]
CS --> CT["Check if the combiner box is physically abnormal"]
CT --> CU["Check if the combiner box is physically abnormal"]
CU --> CV["Check if the combiner box is physically abnormal"]
CV --> CW["Check if the combiner box is physically abnormal"]
CW --> CX["Check if the combiner box is physically abnormal"]
CX --> CY["Check if the combiner box is physically abnormal"]
CY --> CZ["Check if the combiner box is physically abnormal"]
CZ --> DA["Check if the combiner box is physically abnormal"]
DA --> DB["Check if the combiner box is physically abnormal"]
DB --> DC["Check if the combiner box is physically abnormal"]
DC --> DD["Check if the combiner box is physically abnormal"]
DD --> DE["Check if the combiner box is physically abnormal"]
DE --> DF["Check if the combiner box is physically abnormal"]
DF --> DG["Check if the combiner box is physically abnormal"]
DG --> DH["Check if the combiner box is physically abnormal"]
DH --> DI["Check if the combiner box is physically abnormal"]
DI --> DJ["Check if the combiner box is physically abnormal"]
DJ --> DK["Check if the combiner box is physically abnormal"]
DK --> DL["Check if the combiner box is physically abnormal"]
9.2.4 Fault Monitoring
You can check the working status of the PV modules (the combiner box and strings connected to it) on the "Fault Monitoring" page, as shown in the figure below.

flowchart
graph TD
A["PV Modules"] --> B["Inverter"]
B --> C["Grid"]
D["Power Supply"] --> E["Power Module"]
E --> F["Temperature"]
F --> G["MV Fault"]
G --> H["Fan"]
H --> I["Communication"]
J["Sensor"] --> K["Storage Battery Fault"]
K --> L["Fuse"]
L --> M["Grounding Insulation"]
M --> N["Surge Protection Device"]
N --> O["Switch Fault"]
The color codes for branch status are listed in the table below.
| Color and Icon Status | |
| Green | Normal |
| Orange Branch abnormal (string connected to the combiner box is offline) | |
![]() | |
| Grey | Branch offline (the combiner box is offline) |
![]() | |
Normal Status
- PV Module Status
You can see from the icon of "PV Module" in case a fault alarm is reported from smart branch diagnosis. This icon normally shows as:

PV Modules
- Branch Map
Click on the center of the "PV Module" icon, the below branch map will pop up. In normal status, the branch icon is green and the inverter unit's frame is grey.

tree
| Inverter Unit | Branch Type | Count | |---|---|---| | Inverter Unit1 | Branch is normal | 0 | | Inverter Unit1 | Branch Abnormality | 0 | | Inverter Unit1 | Branch is offline | 0 | | Inverter Unit2 | Branch is normal | 0 | | Inverter Unit2 | Branch Abnormality | 0 | | Inverter Unit2 | Branch is offline | 0 | | Inverter Unit3 | Branch is normal | 0 | | Inverter Unit3 | Branch Abnormality | 0 | | Inverter Unit3 | Branch is offline | 0 | | Inverter Unit4 | Branch is normal | 0 | | Inverter Unit4 | Branch Abnormality | 0 | | Inverter Unit4 | Branch is offline | 0 |Branch Abnormal
In case of a branch abnormal open-circuit alarm, which is, some string connected to the combiner box is offline, you can see on the page that:
- PV Module Status
The number in the upper right corner of the "PV Module" icon represents the number of inverter units in abnormal status. The trash bin icon in the upper left corner is used to clear the alarms. Alarms from smart branch diagnosis need to be cleared manually, or they will remain there.

- Branch Map
Click on the center of the "PV Module" icon, the below branch map will pop up. The branch icon turns orange, and the number in the icon represents the number of strings in abnormal status. The inverter unit's frame also shows orange.

i
If the icon of a branch in an inverter unit turns orange, please find this branch on the site, and proceed as follows to perform troubleshooting and clear the alarm:
1 Check if any fuse inside the combiner box is blown with a multimeter. If so, please replace the fuse.
2 Check if PV modules in the branch are covered by dust or weeds, etc. If so, clean them up in time.
3 Check if PV modules in the branch are damaged. If so, remove the damaged PV modules, or replace them with new ones.
4 After finishing troubleshooting, go to SCU Web interface and choose Smart Diagnosis - Fault Diagnosis - Fault Monitoring. Click on the trash bin icon in the upper left corner of the "PV module" icon to manually clear the alarm message.
Branch Offline
In case of a branch offline alarm, which is, the combiner box is offline, you can see on the page that:
- PV Module Status
The number in the upper right corner of the "PV Module" icon represents the number of inverter units in abnormal status. The trash bin icon in the upper left corner is used to clear the alarms. Alarms from smart branch diagnosis need to be cleared manually, or they will remain there.

- Branch Map
Click on the center of the "PV Module" icon, the below branch map will pop up. The branch icon turns grey. The inverter unit's frame shows orange.

Branch is normal

Branch Abnormity

Branch is offline
Inverter Unit1

Inverter Unit2

Inverter Unit3

Inverter Unit4


If the icon of a branch in an inverter unit turns orange, please find this branch on the site, and proceed as follows to perform troubleshooting and clear the alarm:
1 Check if the circuit breaker inside the combiner box has tripped. If so, reset the circuit breaker.
2 Check if fuses inside the combiner box are all blown with a multimeter. If so, replace all the blown fuses with new ones.
3 After finishing troubleshooting, go to SCU Web interface and choose Smart Diagnosis - Fault Diagnosis - Fault Monitoring. Click on the trash bin icon in the upper left corner of the "PV module" icon to manually clear the alarm message.
9.2.5 Branch Number Setting
At the first time of grid connection, or in the event of array rearrangement, you can set parameters for each combiner box in each inverter unit on the "Branch Number Setting" page. The page is shown below.

| Parameter | Range Description | |
| Combiner Box Name | 1 - 64 bytes (which is, up to 32 Chinese characters or 64 English letters/numbers) | user-definable. Default name: branch1, branch2, branch3... |
| Number of PVS Inputs | 1 - 24; 24 by default | Indicate the number of inputs connected to the combiner box. It is suggested to set this paramete according to the actual situation before the first grid connection. |
9.2.6 Advanced Settings
You can set the key parameters of the smart branch diagnosis function on the “Advanced Settings” page, such as “PV Configuration”, “Smart Branch Diagnosis”, “Initialization”, “Sensitivity Setting”, “Alert Information Upload”, and “Restore Default Configuration”.
Default values are available in the system. At the first time of grid connection or in the event of array rearrangement, you may adjust the parameter settings according to the actual situation. The page is shown below.

Parameter descriptions and suggestions on setting are listed in the table below. For other parameters, please refer to the information shown on the page.
| Parameter | Description Range | Suggestions | |
| PV Configuration | Type of PV modules | 166, 182, or 210; 182 by default. | It is suggested to set this parameter in line with the actual model of PV modules in the first time of grid connection. |
| Sensitivity Setting | The greater the value is, the higher sensitivity gets. | 1 - 7. For instance, when the sensitivity is set to “1”, a fault should occur every day for 30 days in a row to trigger an alarm. The correlation between the sensitivity setting and the time required to trigger a fault alarm is shown in the table below. | For plants where the combiner box output current is stable, you can set the sensitivity to a high level. For plants where the output current of the combiner box is prone to fluctuation due to weather or other factors, you can set the sensitivity to a low level, so as to avoid false alarms. |
table 9-1 Correlation between the sensitivity setting and the time required to trigger a fault alarm
| Sensitivity Alarm triggered if a fault occurs for N days ina row | |
| 1 | 30 |
| 2 | 20 |
| 3 | 15 |
| 4 | 10 |
| 5 | 5 |
| 6 | 3 |
| 7 | 1 |
10 History Data
10.1 Operation Log
You can view each user's operation history, for traceback of major events, on the "Operation Log" page.
Log Type
table 10-1 Operation Log
| User Type Operation Information Recorded | ||
| All users Login and logout Username and user IP | ||
| Super Administrator All operation logs, including but not limited to: add/de-lete an user, modify user inresults formation, empty users, login management, enable or disable R&D debugging. | Operating type, target ob-ject/settings made, and results | |
| O&M/General User | Failed visits/key operations:• User login failed• System upgrade failed• Import/export failed in one-click migration• Certificate import failed | Name and target object of the operation |
Procedure
Step 1 Choose “History Data→Operation Log”.
Step 2 View the operation log on this page. Click in the upper right corner of the page to export a log report.

If the user IP is 11.11.11.XXX, the user logged into the system by adopting local access via WLAN.
-- End
10.2 Status Records
Function Introduction
The history fault, alarm, and prompt information can be viewed on this interface.
Procedure
Step 1 Click ""History Data→Status History"" to enter the corresponding interface.
Step 2 Select the start and end time and all historical status is displayed by default.
To view the historical status of a certain type, check the corresponding status column. For example, check fault to view the historical fault information of a corresponding time period.

Step 3 Click in the upper right corner of the interface to export the historical running information.
-- End
10.3 Parameter log
Function Description
In this interface, you can view the completed parameter setting records of the current account.
Procedure
Step 1 Click“History Data→Parameter log””to enter the interface.
Step 2 View the corresponding parameter log information.

Step 3 Click to export the log of parameter settings.
-- End
10.4 History Curve
Function Introduction
Historical information such as the power of the overall machine, each inverter unit and SCU can be viewed on this interface.
Procedure
Step 1 Click “History Data→History Curve” to enter the corresponding interface.
Step 2 Select the start and end time to view the measuring point records within the specified time period.

in the upper right corner to switch between table or curve display.

Click in the upper right corner of the interface to export the measuring point log in a table.
--End
10.5 Syslog
"Syslog" displays user operations and login activities.
Step 1 Choose "History Data→Syslog".

figure 10-1 Syslog
Step 2 Choose Remote Server. Click the icon in the "Action" column to configure the remote server for syslog uploads.
Step 3 Choose Log Record. Set the start time and end time to view syslog entries within that period.

Step 4 You can click syslog.
in the upper right corner of the "Log Record" page to export the
--End
11 System
11.1 Run Information
Function Introduction
The communication address, input and output node status, and forwarding configuration information can be viewed on this interface.
Procedure
Step 1 Click ""System→Run Information"" to enter the corresponding interface.
Step 2 Select an option as needed:
- Click “General Information” to view the running information such as the communication address and CPU utilization.
- Click "IO Information" to view the status of each input and output node.
- Click "Forward Information" to view the name and current value of the forwarded configuration.
-- End
11.2 System Maintenance
Function Introduction
Perform system upgrade, log export, rebooting, and one-click migration on this interface. Procedure
Step 1 Click “System→System Maintenance” to enter the corresponding interface.
Step 2 Select an option as needed:
- Click "System Upgrade" and select an upgrade file to upgrade the system.
- Click "Log Export" to export the required log.
- Click “Rebooting” and select 【Confirm】 in the Warning pop-up box to restart the system.
- Click "One-click Migration" and select 【Export】 or 【Import】 as needed in the One-click Migration pop-up box.

- For exporting, you need to set a password for the zipped file, and export it to your local system.
- For importing, you need to enter the password required for unzipping, and import a local file to the system.
- Click HTTPS Certificate Import. In the pop-up, select the .crt certificate file and .key private key file. Once the files are imported successfully, there will be a prompt about whether to restart the system.

Certificate import is available only for the O&M user and the Developer, and is not accessible to the General User.
-- End
11.3 Remote Maintenance
Function Introduction
Remote maintenance can be enabled or disabled on this interface for specific conditions.
Procedure
Step 1 Click ""System→Remote Maintenance"" to enter the corresponding interface.
Step 2 Select a menu as needed:
If the remote maintenance is set to 【Disable】, the device cannot be accessed through the public network.
If the remote maintenance is set to 【Enable】, the device can be accessed through the public network after selecting the server site where the product is used.
Step 3 Click "Save" to finish setting the remote maintenance switch.
-- End
11.4 Message Export
Function Introduction
Different types of port message data can be exported on this interface.
Procedure
Step 1 Click ""System→Message Export"" to enter the corresponding interface.
Step 2 Select a menu as needed:
| Item Description | |
| Type | Serial portNetworkCANMultiple choices |
| Port | COM1 ~ COM3, COM6 ~ COM9, multiple choices |
| Duration (min) Range 1 ~ 10 | |
Step 3 Click "Start". The parameter is successfully set and the countdown starts based on the set duration.
Step 4 Click "Export" to export the message of the selected ports.

After finishing exporting the message, please export the file before switching the port.
-- End
11.5 System Time
Function Introduction
Here you can choose from different time source options.
Procedure
Step 1 Click“System→System Time”.
Step 2 Select based on your actual needs. A total of 7 time source options are available.
| Clock source Description | |
| User Define | Use PC Time: After the check box is selected, the current PC time can be synchronized with the intelligent communication gateway time.Time Zone: Select the time zone where the intelligent communication gateway is installed.Date: Set the system date of the intelligent communication gateway in the format of “YYYY-MM-DD”, that is, year-month-day.Time: Set the system time of the intelligent communication gateway in the format of “HH: MM: SS”, that is, hour: minute: second. |
| NTP/NTS | Time Zone: Select the time zone where the intelligent communication gateway is installed.Server: NTP/NTS server address.Time Interval (Min): Time calibration will be performed once at specific time intervals. |
| IEC104 | - |
| iSolarColud | - |
| MODBUS | - |
| B Code | Time Interval (Min): Time calibration will be performed once at specific time intervals. |

- There are certain risks with the NTP protocol as it is not a secure protocol. Before enabling NTP, please make sure the device is running on a secure network.
- Give priority to NTS as it is a secure protocol.
- Only one clock source is effective at a time.
Step 3 Click "Save", and the setting is finished.
-- End
11.6 Transfer Configuration
In this interface, the collected device data can be forwarded to the remote monitoring system or the local monitoring system.
11.6.1 IEC104
Function Introduction
Transmit the collected data to the monitoring system through IEC104 protocol stack on this interface.

There are certain risks related to this protocol as it is not a secure protocol. Please make sure the device is working on a secure network before enabling it.
Procedure
Step 1 Click ""System→Transfer Configuration→IEC104"" to enter the corresponding interface.

- The SCU supports both network security mode and non-security mode. In the network security mode, only port 2418 is encrypted by default. The other ports are not encrypted by default, but users can enable or disable encryption for these ports based on actual needs.
- To use the encrypted port, users need to have it decrypted in the background system using TLS1.2 protocol first.

Step 2 Click of the local port to configure the general parameters.
Item Description
| ASDU public address configuration | Enable/Disable |
| Remote signaling measuring point type | Single/Multiple |
| Uploading interval of remote signaling packet | Range from 100 to 1000. |
| Remote signaling time mark | Range:If it is set to “SOE”, the remote signaling message contains a time tag.If it is set to “COS”, the remote signaling message does not contain a time tag.If it is set to "SOE, COS", the intelligent communication gateway will not forward the remote signaling message. |
| Upload with a change | The system will automatically upload the changes of the intelligent communication gateway parameters. |

Step 3 Click
to export IEC104 setting information of the corresponding port.
Click 【Generate Point Table】 to generate IEC104 point table information.
Click 【Export Point Table】 to export IEC104 point table information.
Click 【White List Setting】 to set the peer IP.
NOTICE
If the white list is set to "0.0.0.0", the background device with any legal IP address can access the intelligent communication gateway.
If the background IP is set to a specific address, the intelligent communication gateway can only be accessed by this address.
-- End
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.6.2 MODBUS
Function Introduction
Transmit the collected data to the monitoring system through MODBUS-TCP protocol on this interface.

There are certain risks related to this protocol as it is not a secure protocol. Please make sure the device is working on a secure network before enabling it.
Procedure
Step 1 Click ""System→Transfer Configuration→MODBUS"" to enter the corresponding interface.

- The SCU supports both network security mode and non-security mode. In the network security mode, only port 516 is encrypted by default. The other ports are not encrypted by default, but users can enable or disable encryption for these ports based on actual needs.
- To use the encrypted port, users need to have it decrypted in the background system using TLS1.2 protocol first.
Step 2 Click SERVER tab to view the white list information of each port.
Click 【White List Setting】 to modify it if necessary.

If the white list is set to "0.0.0.0", the background device with any legal IP address can access the intelligent communication gateway.
If the background IP is set to a specific address, the intelligent communication gateway can only be accessed by this address.
Step 3 Click RTU tab to view the delay time of the serial port.
Step 4 Tap 【Save】 after configuration.
-- End
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.6.3 GOOSE
Function Introduction
Select whether to enable the Goose function on this interface.

There are certain risks related to this protocol as it is not a secure protocol. Please make sure the device is working on a secure network before enabling it.
Procedure
Step 1 Click “System→Transfer Configuration→GOOSE” to enter the corresponding interface.
Step 2 Select to 【Disable】 or 【enable】 this function.
- If it is set to 【Disable】, GOOSE port is not available.
- If it is set to 【Enable】, GOOSE port is available.
- Select Configuration File Import to import GOOSE files into the system.
- Select Configuration File Export to export GOOSE files to local.
-- End
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.7 Template Management
Function Description
It is convenient to save, transfer and apply a configuration combination to realize the same configuration operation on multiple devices.

This operation is only performed by SUNGROW.
11.8 File Management
Function Introduction
The point table files can be imported or exported on this interface.
Step 1 Click ""System→File Management"" to enter the corresponding interface.


-- End
11.9 Port Parameter
11.9.1 RS485
Function Introduction
Set the serial port parameters of the intelligent communication gateway, such as parameters of the COM port, including port function, baud rate, check bit and stop bit, etc.
Procedure
Step 1 Click "SystemPort Parameter RS485" to enter the corresponding interface.
Step 2 Set the parameters as needed.
The intelligent communication gateway is designed with 7 COM ports, which are numbered COM1 to COM3 and COM6 to COM9.
- The port function must be set to "Collection" if the serial port of the intelligent communication gateway is connected to a PV device.
- The total number of serial ports configured as "Forwarding background" should not exceed 2. COM3 is recommended as forwarding serial ports.
-- End
Port Function Modification
Switch the serial port function from "Collection" to "Forwarding background" as follows.
1 Click "System→Port Parameters→RS485", select the port to switch, click 【Operation】 to switch the port function from Collection to Forwarding background, and click 【Save】.

If a device is connected to the serial port, click "Device Maintenance→Device List" to delete the device.
2 Click "System→Transfer Configuration→MOBUS→RTU" after switching. Select the
COM port that has been switched to forwarding background and click.
3 If it prompts that the operation is successful, connect the serial port cable to the selected COM port for communication.

Set the baud rate, check bit, and stop bit to the same values of those on the "System→Port Parameters→RS485" interface when establishing the communication.
4 When switching serial ports in the same forwarding channel, stop the communication device from sending data first, then select the serial port to switch for saving data, and then connect the communication device to the switched COM port for sending and receiving data.
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.9.2 EyeW485
Function Introduction
Configure EyeW485 on this interface.
Preparation
The EyeW485 can only be configured after the wireless 485 is enabled.
1 Click "SystemPort Parameter RS485" to enter the corresponding interface.
2 Select the serial port connected with the W485 master node (select it according to the actual wiring), enable EyeW485 connection, and click 【Save】. It would prompt that the operation is successful.
NOTICE
The baud rate will be automatically modified to 115200. Please do not modify it, otherwise, the transmission efficiency may be affected.

EyeW485 cannot be enabled if forwarding background is selected. W485 can be enabled for only one port at a time.
11.9.2.1 EyeW485-H Configuration
Function Introduction
Configure EyeW485-H on this interface.
Procedure
Step 1 Click "SystemPort Parameter EyeW485" to enter the corresponding interface.
Step 2 Click "EyeW485-H" to view the frequency point and array number of the master node.
- Scan and set 【Frequency】 as needed:
- Click the drop-down list of 【Array】 to select the array number according to actual needs.
- Set the power, which ranges from 10 to 20, according to actual needs.
Step 3 After the setting is completed, click 【Settings】 or 【Configuration Synchronization】 for the newly set power to take effect.
-- End
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.9.2.2 EyeW485 Configuration
Function Introduction
The slave node will be refreshed if the EyeW485 interface is clicked open for the first time.
The slave node information can also be refreshed by clicking the refresh button.
Step 1 Click "SystemPort Parameter EyeW485" to enter the corresponding interface.
Step 2 Click "EyeW485" and refresh the slave node information.
Step 3 After the slave node information is refreshed and displayed, click 【Operation】 to set the specified slave node.
-- End
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.9.2.3 Operation Instructions
Function Introduction
Restart, upgrade, and switch between the EyeW485-H and EyeW485, as well as restore factory settings of the EyeW485-H and EyeW485 on this interface.
Procedure
Step 1 Click "SystemPort Parameter EyeW485" to enter the corresponding interface.
Step 2 Click "Operation Instructions".
- Select 【One-touch Switch】, and the master and slave nodes will start networking using the optimal frequency points among the randomly allocated ones.
- Select 【System Update EyeW485-H only】 to restart the master node.
- Select 【Reset All Settings】 to restore the factory settings of the master node.
- Select 【Rebooting EyeW485-H, EyeW485】 to restart the master and slave nodes.
- Select 【Log Export】, and interface will be locked and start exporting the log.
- Select 【System Upgrade EyeW485-H only】, select the obtained local upgrade package, and click 【Upgrade】. It will go to the homepage that has been refreshed after the successful upgrade.
-- End
Follow-up Operations
After finishing setting the parameters, restart the device for the configuration to take effect.
11.9.3 Ethernet
Function Description
This function is used for the network port parameters of the SCU.
Procedure
Step 1 Click“System→Port Parameter→Ethernet”to enter the interface.
Step 2 Click

to save the settings.
-- End

The default IP address of the NET1 port is 12.12.12.12.
The default IP address of the NET2 port is 14.14.14.14.
11.9.4 WLAN
Function Introduction
The WLAN parameters of the intelligent communication gateway can be configured on this interface.

In Network Safety Mode, WLAN is turned off by default. Please make sure the device is working on a secure network before enabling it.
Procedure
Step 1 Click "SystemPort ParameterWLAN" to enter the corresponding interface.
Step 2 Set the parameters as needed:
| Item Description | |
| AP hotspot enable switch | 【Disable】 or 【Enable】 the hotspot. In Network Safety Mode, it is turned off by default. |
| SSID | Set the hotspot name. |
| Security | Set to 【None】 or 【WAP2】 . |
| Password 8-32 characters. | |

WLAN connection shall be established again if the WLAN password is modified.
--End
11.9.5 AI
Function Introduction
Port parameters of the dry contact AI can be set on this interface.
Procedure
Step 1 Click "SystemPort ParameterAI" to enter the corresponding interface
Step 2 Set the parameters as needed.
Step 3 Click

, and the setting is finished.
-- End
11.9.6 DI
Function Introduction
Port parameters of the dry contact DI can be set on this interface.
Procedure
Step 1 Click "SystemPort ParameterDI" to enter the corresponding interface
Step 2 Set the parameters as needed.
Step 3 Click

, and the setting is finished.
-- End
11.10 MPLC
When DC MPLC configuration is required, you need to perform the corresponding operation under this window.
For specific configuration of DC MPLC communication, please refer to the Instructions for DC MPLC Communication Configuration.
11.11 Certificate Management
"Certificate Management" allows users to import HTTPS, IEC104, Modbus TCP, and NTS certificate files into the system and view the certificate information.
Step 1 Choose "System→Certificate Management". Four types of certificate are available here: HTTPS, IEC104, Modbus TCP, and NTS.
Step 2 To import an HTTPS certificate, for example, click Import Certificate on the HTTPS Certificate tab. Then, in the pop-up window, select the . crt certificate file and the . key private key file to upload them to the system. A prompt will appear asking whether to restart the system once the files have been successfully imported.

figure 11-1 Certificate Management
-- End
12 User Management
The administrator can assign different accounts and permissions to different users, which thus boosts the system's security, improves operation efficiency for users, and lowers management costs.
table 12-1 User type
| User type Permissions |
| Super Administrator Add/delete a user, modify user information,empty users, login management, enable or disable R&D debugging. |
| O&M user Operations mentioned in this manual. |
| General user Granted access to monitoring and generalsettings. For instance, Overview, Device Monitoring, and some of the History Data. |

If a General User sees a message reading “The account has been logged in elsewhere” when attempting to log into the system, it indicates an O&M User or a Developer account has been logged in somewhere else. In this case, the other users need to log out first.
table 12-2 Default User Type
| User type Username Password | ||
| Super Administrator administrator | Please contact Sungrow. | |
| General user | user | pw8888 |
| O&M user maintain | Please contact Sungrow. | |
Super Administrator
- User Management
- The Super Administrator can assign up to 5 user accounts.
- Only one user is allowed to log in at the same time.
- When adding a user, the user name should not be longer than 16 characters. The password should be 12-32 character long and contain at least three of the following three character types: uppercase letters, lowercase letters, numbers.

- If the Network Safety Mode is not turned on, the passwords of all users are permanently valid.
Under Network Safety Mode, the Super Administrator can set passwords to expire after a number of days between 1 and 90 for different types of users. The password age is rounded up to the nearest integer. For example, if it shows the password age is 3 days, the remaining days until password expiration are actually 2-3 days.
- Login Management
table 12-3 Login Management Settings
| Parameter Default value | Range Remark | |
| Number of Illegal Visits | 5 5–20 Users will be verified for illegal visits when logging in. The session will be terminated if the number of illegal visits exceeds the preset value. | |
| Login Time-out Time | 10 minutes 10-30 minutes | If the user does not take any actions within the preset time period after logging in, there will be a prompt about session timeout, and the user will go back to the login page. |
| User Lock Time | 10 minutes 1–60 minutes The period of time during which the user remains locked out for illegal visits. | |
13 About
View the device serial number and firmware version information of the SCU through this interface.
14 Appendix
14.1 Copyright
All rights reserved by Sungrow Power Supply Co., Ltd. and no unit or individual may add, delete, adapt, copy, translate, reproduce or rewrite part or all of the contents of this manual in any way without the prior written authorization of SUNGROW.
14.2 Contact Information
Should you have any technical question about this software, please contact us:
HQ Tel: 0551 - 6532 7878 / 0551 - 6532 7877
For more contact information, see https://www.sungrowpower.com/headquarter.html.

