S814WMW13 - Washing machine Sandstrøm - Free user manual and instructions

Product Type	Freestanding Washing Machine
Loading Type	Front-Load
Capacity	8 kg
Maximum Spin Speed	1400 rpm
Dimensions (Height x Width x Depth)	85 cm x 60 cm x 55 cm
Weight	65 kg
Power Supply	220-240 V, 50 Hz, 10 A
Energy Efficiency Class	A+++
Washing Programs	Cotton, Synthetics, Delicates, Quick 30', Wool, Hand Wash, Rinse+Spin, Spin Only
Temperature Settings	Cold, 30°C, 40°C, 60°C, 90°C
Special Features	Child Lock, Delay Start, Extra Rinse, Eco Bubble, Vibration Reduction
Display	LED Digital Display
Drum Material	Stainless Steel
Noise Level (Wash/Spin)	52 dB / 73 dB
Water Consumption per Cycle	55 L
Annual Energy Consumption	175 kWh
Maintenance & Cleaning	Clean detergent drawer and door seal monthly; clean pump filter every 2 months; descale every 3 months
Safety Features	Overflow protection, foam control, unbalanced load detection, child lock
Spare Parts & Repairability	Door hinge, drum bearing, pump, motor, control board, belts available; repair service via customer support

Frequently Asked Questions - S814WMW13 Sandstrøm

How do I install the washing machine?

Remove all packaging including transit bolts. Level the machine using the adjustable feet. Connect the water inlet hose to a cold water tap with 3/4 inch thread. Connect the drain hose to a standpipe or sink outlet. Plug into a grounded outlet. Run a test cycle with no laundry.

What should I do if the machine doesn't start?

Check if the door is fully closed and the child lock is off. Ensure the machine is plugged in and the circuit breaker hasn't tripped. Verify the water supply is turned on. If the display shows an error code, refer to the manual.

How do I use the detergent drawer?

The drawer has three compartments: left for main wash detergent, right for fabric softener, and center for pre-wash (if needed). Use HE detergent for front-loaders. Do not overfill.

What does the 'Child Lock' do?

The child lock prevents changing settings or opening the door during a cycle. To activate, press and hold the Child Lock button for 3 seconds. A lock icon will appear on the display.

How can I clean the pump filter?

Unplug the machine. Open the lower access panel. Place a tray under the filter. Slowly unscrew the filter cap anticlockwise. Remove lint and debris. Clean with warm water. Screw back tightly. Run a rinse cycle to clear any residue.

Why is my laundry not drying properly?

This is a washing machine only, not a washer-dryer. Ensure you select a high spin speed to remove more water. For better drying, use a separate tumble dryer or hang clothes.

What does error code 'E10' mean?

E10 indicates a water supply issue. Check that the tap is fully open and the inlet hose is not kinked. Clean the inlet filter. If the error persists, contact support.

Can I use vinegar to clean the drum?

Yes, you can run a hot empty cycle with 500ml of white vinegar to remove limescale and odors. However, avoid using vinegar regularly as it may damage rubber seals. Use a dedicated washing machine cleaner monthly.

How do I activate the Delay Start function?

Press the Delay Start button repeatedly to set the delay in hours (up to 24). The selected delay will appear on the display. Then press Start/Pause. The machine will begin after the delay.

Where can I find the spare parts for this model?

Contact Sandstrøm customer service or visit the official website. Common parts like door seal, pump, and belts are available. Use the model number S814WMW13 to order.

USER MANUAL S814WMW13 Sandstrøm

Black front-loading washing machine with circular vent and control panel (no visible text or symbols on the device body)

Contents

Safety Warnings....4

Unpacking....6

Installing Your Washing Machine ....7

Choosing the Right Location for Your Washing Machine ....7

Moving and Installing 8

Removing the Transit Bolts 8

Moving the Washing Machine from One Location to Another....8

Hose and Cable Lengths....9

Levelling the Washing Machine ....9

Water Supply Hose....9

Water Drain Hose....10

Connecting to the Mains Supply 10

Product Overview....11

The unit 11

Control Panel 12

Preparation 13

Preparing Laundry 13

Adding Detergent and Softener 13

Selecting the Programme....14

Which Detergent to Use....15

Wash Setting 15

Standard Washing 15

Manual Soaking 15

Optional Functions 16

Removing Laundry....16

Cotton is Automatically Selected Upon Power On....16

How to Set the Key Lock 17

Maintenance - Cleaning the Washing Machine 18

Cleaning the Drum....18

Cleaning the Exterior of your Washing Machine....18

Cleaning the Detergent Drawer....18

Cleaning the Door Seal and Window 18

Cleaning the Drain Filter 19

Cleaning the Water Inlet Filter 19

Troubleshooting 20

Specifications....22

Product Fiche 23

Safety Warnings

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

General Use

• This washing machine is for household (domestic) use only.
• Do not install your washing machine anywhere that is damp or exposed to the weather. If you do, it may cause an electric shock, fire, failure or deterioration.
• Keep flammable substances well away from the washing machine. They may cause an explosion or a fire.
• Before you start using the washing machine, turn the tap on to check that the hose is properly connected. If it's not, there may be a water leak.
• Do not put too much laundry or detergent into the washing machine. It may cause issues with the washing machine or laundry.

Power Source and Cable

• Make sure your home voltage matches the voltage displayed on the washing machine. If you are not sure, contact an electrician.
• Use an independent household dedicated mains socket, rated at 13 Amp 220V to 240V AC. If the washing machine is plugged in with other appliances, it may overheat and cause a fire.
• Make sure the mains plug is pushed firmly into the socket. A loose connection may overheat and cause electrical shock or a fire.
• Do not use a mains plug adaptor or extension cable. It may overheat and cause a fire.
• The mains plug must remain accessible to allow disconnection or an all pole switch must be incorporated in the fixed wiring in accordance with the wiring rules.
• Check the mains lead and mains plug for any damage. If the mains cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Unplug the mains lead when cleaning the washing machine.

• Do not touch the mains lead or mains plug with wet hands. It may cause an electric shock.

• Check the mains plug regularly for dirt. If dirt accumulates on the mains plug, it could cause a fire. To prevent this, unplug the cable and clean the mains plug with a dry rag.

• If you disconnect the mains plug, hold onto the mains plug not the cable. Pulling the cable may cause an electric shock or a fire.

To Prevent Injury / Damage

• When opening and closing the door ensure you keep fingers away from the door hinge.
• Do not wash, rinse or spin water-proof sheets or clothing. These may cause vibration or washing machine failure during spin-drying, which could lead to injury, damage to the washing machine or damage due to water leaking.
• Be careful when draining hot water or any detergent from the washing machine.
• Do not dismantle, repair or modify the washing machine. The washing machine could malfunction and cause a fire or injury.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
• Children should be supervised to ensure that they do not play with the appliance.
• The appliance is to be connected to the water mains using the new hose-set supplied. Old hose-sets should not be reused.
• The ventilation openings in the base of the washing machine must not be obstructed by a carpet.

IT IS HAZARDOUS FOR ANYONE OTHER THAN AUTHORISED SERVICE PERSONNEL TO CARRY OUT SERVICING OF REPAIRS WHICH INVOLVE THE REMOVAL OF COVERS.

TO AVOID THE RISK OF AN ELECTRICAL SHOCK DO NOT ATTEMPT REPAIRS YOURSELF.

Thank you for purchasing your new Sandstrøm Washing Machine.

We recommend that you spend some time to read this installation/instruction manual in order to fully understand how to install and operate it.

Read all the safety instructions carefully before use and keep this installation/instruction manual for future reference.

Unpacking

Remove all items from the packaging. Retain the packaging. If you dispose of it please do so according to local regulations.

The following items are included:

Line drawing of a Sunbeam washing machine with control panel and door (no text or symbols on the device itself)

The Main Unit

Cover Cap x 3

Line drawing of a flexible hose with two connectors (no text or symbols)

Water Supply Hose x 1

Simple line drawing of a U-shaped mechanical component (no text or symbols)

U-Shape Holder

If items are missing, or damaged please contact Partmaster (UK only). Tel: [phone] for assistance.

Installing Your Washing Machine

Please read and follow the instructions carefully.

• In addition to the instructions mentioned here, special regulations of the relevant water and power supply companies may apply. If in doubt, have the washing machine connected by a qualified technician.
• The washing machine is heavy - caution when lifting it. Do not lift by projecting components (e.g. washing machine door).
• Warning: Frozen hoses may tear/burst. Do not install washing machine in outdoor areas or where there is a risk of frost.
• Lay hoses and cables in such a way that there is no risk of trapping or kinking.

Additional space (100mm) is required for the rear side of the washing machine. This is to allow enough space for the water hose and drain hose connections.

Choosing the Right Location for Your Washing Machine

• Make sure there's enough space for your washing machine.
  • Install your washing machine on a flat, stable surface to avoid excessive vibration and noise.
• Don't install your washing machine in direct sunlight or in a place where temperatures reach freezing.

× Sloping surface

Unstable Bumpy s

surface

Two or more people are required to carry the washing machine.

• Start by tilting the washing machine backwards.
• One person should stand behind it, holding the rear of the top panel. The other person should grip the bottom feet at the front.
• Don't touch the door opening button while holding.
  • We recommend that you entrust the installation of the washing machine to a qualified technician.

Moving and Installing

Removing the Transit Bolts

Three transit bolts keep the interior of the washing machine in place while it's being moved.

They need to be removed before installation. Use a spanner (not supplied) and follow the instructions detailed below.

Don't run the washing machine without removing the transit bolts, as this can cause excessive vibrations.

To remove the transit bolts:

1. Use a spanner to loosen the 3 bolts. They are located at the rear side of the washing machine.
2. Pull the bolts out horizontally. Make sure the entire bolt is removed.
3. Push the four cover caps (included with your accessories) into the respective bolt holes.

You'll need the anchor bolts again if you move the washing machine, so make sure you keep them in a safe place.

Moving the Washing Machine from One Location to Another

Before you move the washing machine:

• Shut off the tap and run the washing machine to drain the water. Drain any remaining water from the pump hose.
• Disconnect the mains cable.
• Attach the transit bolts.

Make sure the anchor bolts are fixed prior to moving the washing machine.

Hose and Cable Lengths

How to connect from the left side

How to connect from the right side

Levelling the Washing Machine

There are 4 levelling feet on the underside. They must be adjusted to make sure the washing machine is level.

1. On each stand, loosen the lock nut by turning it clockwise with a spanner.
2. Adjust all four feet by rotating upwards or downwards.
3. Use a spirit level to ensure the washing machine is level.
4. Tighten each lock nut by turning them anti-clockwise (towards the washing machine body), again using a spanner.

Ensure all four lock nuts are tightened securely. Check the feet are still bolted to the washing machine - if they're unbolted, the washing machine will move around.

Water Supply Hose

Points to remember

• Follow the instructions in this section to avoid water leaks.
• Don't connect the hose to a combination tap.
• Don't twist, squash, modify or cut the hose.

- Optimum water pressure in the water mains pipe is 0.03 MPa - 0.8 MPa. If the water pressure is set higher than this, you will need to install a depressurising valve. Water-flow from the tap should be more than 5 litres per minute. If you're unsure, ask a qualified technician to connect the hose.

• This unit must only be connected to cold water mains using the new water inlet hose provided.

- If your washing machine is delivered in freezing weather conditions, leave it at room temperature for 24 hours after you've set it up before using it. This ensures there's no ice blocking the water supply hose. If your water supply hose freezes, add 2 or 3 litres of warm water to the drum. Then run a "Drain" only programme.

Connecting the Water Supply Hose

1. Attach the hose to a tap, and tighten the plastic joint by hand.
2. Open the tap slowly and check that there are no leaks around the joint.

The joint is subject to water pressure.

Water Drain Hose

Points to remember:

• Don't twist, pull out or bend the drain hose.
• Your washing machine should be no more than 85cm from the drain outlet.

Draining to a sink or wash-basin

• Secure the drain hose in position, so it can't drop out of the basin.
• Don't block the basin's drain outlet, and make sure that the drainage through it is sufficient.
• Don't let the tip of the drain hose dip into the drained water, as this can cause the water to flow back into the washing machine.

Draining to a wash-basin Draining to a drain hose

Connecting to the Mains Supply

For your safety:

• Do not use a mains plug adapter or extension cable.
• If the mains cable or mains plug are damaged, stop using them and call a qualified technician for assistance.
• Mains cord of your washing machine is equipped with an Earthed plug. This plug should always be inserted to an earthed socket capable of supplying 13 Amps. If you don't have such a socket and fuses in your house, please call a qualified electrician.

Product Overview

The unit

Control Panel

graph TD
    A["LED Display"] --> B["Programme Dial"]
    B --> C["Sandstrom 8kg"]
    B --> D["Power Press to turn on/off the machine."]
    A --> E["Spin This button is used to adjust the spin speed during the drying stage. You can change the spin speed by pressing this button repeatedly."]
    A --> F["Option You can select from 4 functions. Reduced Creases, Rinse+, Pre-Wash or Water+ to get a better wash for your clothes."]
    A --> G["Time Save This button is used to choose ECO Wash function."]
    A --> H["Time Delay This button is used to delay the wash. Press continuously to select the time you want to start the wash."]
    A --> I["Start / Pause Press to start your wash. Press while in operation to pause your wash."]
    A --> J["Water Temperature Selection This button is used to adjust the water temperature. You can select different water temperatures or no heating by pressing the button repeatedly."]
    A --> K["Child Lock This machine incorporates a special child safety lock, which can prevent children from pressing the keys and changing the setting."]

• If you need to change a setting after the wash has started, turn the dial to OFF. Re-select the programme, spin speed and optional functions, and then press the Start / Pause button.
• Water is poured into the washing machine to perform an inspection at the time of shipment from the factory, so there may be drops of water or condensation in the washing machine. This is not an indication of a malfunction.

Preparation

Read the following to understand how best to prepare your laundry for washing.

Preparing Laundry

• Check that pockets do not contain any objects which may damage your clothes and the washing machine.
• To prevent any large, heavy objects (e.g., buckles, large buttons, etc.) from hitting the glass door, turn your clothing inside out, or remove the heavy objects. These could damage your laundry or the washing machine.

Line drawing of two women's apparel items: a jacket with a small object and a button, next to a matching sleeve (no text or symbols)

Adding Detergent and Softener

• Add detergent into the appropriate dispenser.
• Apply softener before you start washing to prevent static.
• Apply detergent and softener according to the washing amount, the soiling level, the water hardness in your area and the manufacturer's instructions of these products.
• For slightly dirty clothes, do not pre-wash and put a small amount of detergent in comparment 2 (II) of the detergent drawer.
• For excessively dirty clothes, select a programme including pre-washing, use 14 of the detergent to be used in the detergent drawer in compartment 1 (I) of the detergent drawer and the remaining amount in compartment 2 (II).

Dilute viscous fabric softener and fabric conditioner with water. Prevent blockage of the overflow. Maximum level is 40ml.

• Do not use washing machine when the detergent drawer is removed. It may cause a water leak or it may not work normally.
• If you forget to add detergent, you can drain the washing machine by running a spin only programme. Then you can add detergent and start the programme again. Detergent only reaches the drum when water flushes through the detergent drawer.
• To prevent powered detergent staying in the drawer, dry the inside of the drawer with a cloth. Make sure the powder isn't lumpy when you add it into the drawer.
• If the rinse cycle isn't removing all the detergent from your wash, use less detergent.
• Softener should not exceed the MAX level in the compartment.
• Wash out unused softener with a splash of water or a damp cloth after the programme has finished.

Selecting the Programme

Here are the available programmes, additional functions and option settings.

Spin speed can be selected separately for certain programmes.

Programme Description		Max Temperature	Max Load (kg)	Preset Setting Optional Function
				Default Spin (rpm)	Approximate Time (Min)	Pre Wash	Rinse+	Crease Care	Water+	Delay
Cotton	Cold	-8.0 800 70				√√	√√√
	20°C 20°C 8.0 800 80For average soiled cottons, household linens and work / play clothes.					√√	√√√
	40°C 40°C 8.0					√√	√√√
	60°C 60°C 8.0 800 100					√√	√√√
	95°C 95°C 8.0 800 130					√√	√√√
ECO	60°C	Laundry type is the same as Cotton.	60°C 8.0 800 100			X√	√√√
Synthetics	Cold	-2.0 800 70				√√	√√√
	20°C 20°C 2.0 800 80Average or lightly soiled garments for mixed cotton, linen					√√	√√√
	40°C 40°C 2.0 800 80Bran-made fabrics.					√√	√√√
	60°C 60°C 2.0 800 100					√√	√√√
Wool	Cold	For machine washable woollens and other items marked with hand wash care label.	-2.0 400 56			XX	√√√
Quick 30		For lightly soiled cottons, household linens and work / play clothes.	20°C 2.0 800 33			√X	√√√

• You'll hear the buttons sound when you press them. This is to help make sure you've chosen the right settings.
• Washing times depend on the programme and temperature settings selected.
• Washing times will be longer if the laundry in the drum needs to be balanced.
• For all washing programmes, please following the detergent recommendations on the garment label or on the detergent's packaging.
• Depending on the programme, you may not be able to add optional functions, or change the wash temperature when the programme is running.
• Energy and water consumption will vary according to wash load and type, extra functions, tap water and ambient temperatures.
• The duration of 2 minutes required to open the door of your machine is not included in the washing period.

Which Detergent to Use

The care label is crucial to ensure correct detergent selection, temperature and laundry treatment.

Washing and type of textile Washing temperature Detergent
Boil washable white washing made of linen or cotton	30°C - 90°C (Max)	Standard detergent containing bleach and optical brighteners
Coloured washing made of linen or cotton	30°C - 60°C (Max)	Colour detergent without bleach and optical brighteners
Coloured washing made of easy-care fibres, synthetic materials	30°C - 60°C (Max)	Colour/mild detergent without optical brighteners
Delicate fine textiles, silk or viscose	30°C - 40°C (Max) Mild detergent
Wool 30°C - 40°C (Max) Detergent for woolens

Wash Setting

Standard Washing

1. Pull the door handle and put the laundry in the drum. Make sure no laundry gets caught in the door.
2. Close the door and turn the Programme Dial to select your wash programme.
3. Select the temperature and Spin Speed by pressing the corresponding buttons.
4. Select any Optional Function.
5. Add detergent into the detergent drawer. The quantity of detergent will depend on the amount of laundry, the degree of soiling and the water hardness. Use the amount of detergent suggested on the packaging.
6. Press the Start / Pause button to start the washing.
7. The washing machine will beep when the programme is complete.

If the door is locked and you have switched the washing machine off - or if there's a power cut - it will stay locked for 1 minute.

Manual Soaking

To manually soak your laundry, press the Start / Pause button after the wash programme has run for 10 minutes. The washing machine will suspend the wash programme and let the laundry soak. After your desired soaking time, press the Start / Pause button, the machine will continue the previous wash.

When you start the washing machine, the Programme Selector's LED flashes to confirm the programme is in progress.

Cotton is Automatically Selected Upon Power On

• Press the Power button to start.
• Press the Start/Pause button.

• Initial or default wash programme:

• Program : Cotton

• Wash : main wash
• Rinse : 3 times
• Spin : 800 rpm
• Water temperature : 40°C

Optional Functions

Depending on the programme you select, you can combine different optional functions. You may need to press the function buttons more than once to get all the functions you want.

Optional Function When you want to
Cotton Wash(Turn the Dial to “Cotton”)	Wash colourfast apparel and lightly soiled white cottons
ECO Wash(Turn the Dial to “Eco”)	Save energy by reducing the water temperature and quantity and wash garments as for the Cotton programme.
Synthetic Wash(Turn the Dial to “Synthetic”)	Wash man-made fibres, e.g., polyamide, acrylic, polyester.
Delicate(Turn the Dial to “Sports Wear”)	Wash lightly soiled fast and thin laundry
Wool(Turn the Dial to “Wool”)	Wash machine washable woollens with pure new wool only.
Hand Wash(Turn the Dial to “Hand Wash”)	Wash “hand wash”, delicate and wool garments.
Quick 30(Turn the Dial to “Quick 30”)	Wash coloured laundry which is lightly soiled fast.
Rinse + Spin(Turn the Dial to “Rinse+Spin”)	Add an additional rinse to remove traces of detergent residue before spinning.
Drain(Turn the Dial to “Drain”)	Stop the machine in mid-programme, drain the water and remove the laundry.

Removing Laundry

1. Open the washing machine door and remove your laundry.
2. Remove any foreign objects to avoid risk of rusting.
3. Leave the door and detergent drawer open so that residual water can evaporate.

Be careful not to burn yourself while handling your clothes or touching the inside of the drum after a high temperature wash.

How to Set the Key Lock

The Key Lock prevents children stopping programmes accidentally. It only locks the control buttons not the Programme Dial.

1. Switch the washing machine on.
2. During a washing programme, press the Time Save and Time Delay buttons simultaneously. The Key Lock is now set. In Key Lock mode, no button, except the Power button will function.
3. Press the buttons in the same way to unlock. You will hear a beep and 😊 will disappear from the display.
4. To change to the desired programme, while in Key Lock mode:
5. Press both the Time Save and Time Delay buttons together once again.
6. Press the Start/Pause button.
7. Select the desired program and press the Start/Pause button again.
8. * The Key Lock will be cancelled when the unit is switched off.

Maintenance - Cleaning the Washing Machine

Cleaning the Drum

Rust left inside the drum by metal articles should be removed immediately with a chlorine-free detergent. Never use steel wool.

Don't put laundry in the washing machine during drum cleaning.

Cleaning the Exterior of your Washing Machine

• Clean the outside of your washing machine with a soft cloth and mild detergent such as kitchen detergent.
• Don't splash water over the washing machine.
• Do not use cream cleansers, thinners or products containing alcohol or kerosene.

Cleaning the Detergent Drawer

1. Remove the detergent drawer by pressing the catch downwards and pulling it out.
2. Wash out old detergent from the drawer with water. (Use a cloth)

Residue detergent soon builds up if you don't clean the drawer regularly, and can develop mould.

1. To facilitate cleaning, the upper part of the fabric softener compartment can be removed.

Line drawing of a hand holding a tool inside a mechanical frame (no text or symbols)

Cleaning the Door Seal and Window

• Wipe the window and seal after each wash to remove lint and stains. If lint builds up, it can cause leaks.
- Remove any coins, buttons and other objects from the door seal after each wash.

Cleaning the Drain Filter

Before cleaning the drain filter, start the Drain programme, then switch off and unplug the washing machine.

1. Use a small, flat bladed screwdriver to open the Service Flap.
2. Carefully loosen the drain filter. Turn anti clockwise until the water gentle begins to run, this is normal.
3. Remove the filter once the water has stopped (turn anti clockwise to loosen and remove).

1. Remove any lint and debris before carefully replacing the filter.

2. Turn the filter clockwise and screw the filter back. Return the hose and hose cap to their original places.

3. Close the service flap.

Cleaning the Water Inlet Filter

Clean the filter when water leaks from the water inlet.

1. Pull the power plug out before cleaning it.
2. Turn off the water supply to the washer and separate the inlet hose.
3. Remove the dirt from the inlet hose's wire filter with a brush.

Troubleshooting

In error mode, first turn off the power to the washing machine and then turn on the power again by pressing the Power button.

In PFE error mode, first turn off the power to the washing machine, second turn on the power by pressing the Power button, third press the SPIN button and last press the Start/Pause button.

When the error code is displayed, the washing machine will beep. If a fault cannot be rectified or a repair is required, then:

• Set Programme Dial to OFF and pull out the mains plug.
• Turn off the tap and call for service.

Troubles Reason Solution
Washing machine cannot start up		·Check that the door is closed tightly.·Check that the power is on.·Check that the water supply tap is open.·Check that the Start/Pause button is pressed.
Water leakage	·The connection between inlet pipe or outlet hose and tap or washing machine is not tight.·Drain pipe in the room is blocked.	·Check and fasten water pipes.·Clean up outlet hose and ask a qualified technician to repair it if necessary.
Water is overflowed from the bottom of the machine	·The inlet pipe is not connected firmly.·Outlet hose has water leakage.	·Fix the inlet pipe.·Replace the drain hose.
Indicator or display does not light	Power is disconnected or the unit is turned off.	·Check that the power is shut off and the power plug is connected correctly.·Check the mains plug and fuse.·Check that the washing machine is turned on.
Washing effects are not good	·The clothes are too dirty.·Insufficient detergent quantity.	·Select a proper wash programme.·Add the proper detergent quantity according to the instructions on your detergent packaging.
Water is not supplied. Error display	Did you connect the inlet hose and open the water tap?Is the inlet hose or the water tap frozen?Is the water supply shut off?Is there any foreign matter blocking up the inlet hose filter?	Check possible reasons and take appropriate action.
The washer will not drain. Error display	Is the drain hose frozen or blocked up by dirt?Is the drain hose kinked or deformed?Is the end of the drain hose immersed in water?Is there excessive dirt inside the drain filter?	Check possible reasons and take appropriate action.
The washer will not spin. Error display	Is the clothes in the drum collected on one side?Is the washer installed on an uneven floor or is the vibration serious?Is the door open? (The lamp will light up in this case.)	Check possible reasons and take appropriate action.
The washer will stop during spinning.Spinning is insufficient. Error display	Is the filter of the drain pump clogged?Is the drain pump operated?Did you use the proper amount of detergent?Is the drain hose placed higher than 1m above floor?	Check possible reasons and take appropriate action.

The following is a malfunction:
The "wing" sound heard during water supply is the operating sound made by the water inlet valve.

Specifications

Model S814WMB13 / S814WMW13
Rated Voltage 230V~
Rated Frequency 50 Hz
Maximum Energy Rated Power Input 2200 W
Heating Energy Rated Power Input 2200 W
Dimensions of the Product 595mm (W) x 610mm (D) x 850mm (H)
Weight of the Product 54 kg
Maximum Mass of Dry Cloth 8 kg
Pressure of Tap Water 0.03 MPa - 0.8 MPa
Energy Rated Programme According To Regulation EN60456	Program Cotton 60°C

Features and specifications are subject to change without prior notice.

Product Fiche

Model: S814WMB13 / S814WMW13

Rated capacity: 8 kg

Energy efficiency class: A++

Energy consumption is 221 kWh per year based on 220 standard washing cycles for cotton programmes set at 60^ C and 40^ C, with full and partial loads, and set at low-power modes.

Actual energy consumption will depend on how the appliance is used.

Energy consumption of:

• Standard Cotton programme, 60^ C , with a full load: 1.14 kwh
• Standard Cotton programme, 60^ C , with a partial load: 1.03 kwh
• Standard Cotton programme, 40^ C , with a partial load: 0.71 kwh

Power consumption when appliance is:

• Turned off: 0.48 W
• Left on: 0.48 W

Water consumption is 10780 litres per year based on 220 standard washing cycles for cotton programmes set at 60°C and 40°C, with full and partial loads, and set at low-power modes.

Actual water consumption will depend on how the appliance is used.

Spin-drying efficiency class is "B", on a scale of A (most efficient) to G (least efficient).

Maximum spin speed: 1400 rpm

Average remaining moisture content: 53%

Standard washing cycle programmes are the Standard 60°C Cotton Programme and the Standard 40°C Cotton Programme. These cycles are suitable for cleaning naturally-soiled laundry and are the most efficient washing cycles in terms of combined energy and water consumption.

Time required:

• Standard Cotton programme, 60^ C , with a full load: 220 mins
• Standard Cotton programme, 60^ , with a partial load: 220 mins
• Standard Cotton programme, 40° C: 160 mins

Airborne acoustical noise (spinning): 79 dB

Airborne acoustical noise (standard 60°C): 55 dB

For general information about this appliance and handy hints and tips, please visit

www.knowhow.com/knowledgebank or call 0844 5611234.

Visit Partmaster.co.uk today for the easiest way to buy electrical spares and accessories. With over 1 million spares and accessories available we can deliver direct

to your door the very next day. Visit www.partmaster.co.uk or call 0844 800 3456 (UK customers only) Calls charged at National Rate.

This symbol on the product or in the instructions means that your electrical and electronic equipment should be disposed at the end of its life separately from your household waste. There are separate collection systems for recycling in the EU.

For more information, please contact the local authority or your retailer where you purchased the product.

DSG Retail Ltd. (co. no. 504877)

Maylands Avenue, Hemel Hempstead, Herts., HP2 7TG, UK.