Valcom V-9970 - Telephone

V-9970 - Telephone Valcom - Free user manual and instructions

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Product Type Single Zone One-way Station Level Page Control
Dimensions 8.25" H x 4.50" W x 2.35" D (20.96 cm x 11.43 cm x 5.97 cm)
Weight 1.5 lbs (0.68 kg)
Power Supply -12VDC or -24VDC @ 165 mA; uses VP-412A power supply (Class 2)
Fusing 1/2 Amp resettable polyswitch
Automatic Gain Control Yes, makes quiet pages louder and loud pages quieter
Paging Source Standard analog PABX station, C.O. line, or analog Centrex line
Background Music Input Yes, with volume control (R13)
Relay Output 1 Amp internal relay for page notification
Disconnect Options Loop detect, dial tone disconnect, silence timeout (1-31 sec), absolute timeout (4-124 sec)
Voice Response 150 - 5000 Hz
Music Response 20 - 20,000 Hz
Operating Temperature 0 to +50°C
Storage Temperature -40 to +85°C
Humidity 10 - 90% (non-condensing)
FCC Compliance Part 68, Class A digital device
UL Listing UL Listed
Installation Requirements Restricted access areas per National Electrical Code
Repairability Not field repairable; fuses not user replaceable; send to Valcom for repairs
Warranty One year limited warranty from date of shipment

Frequently Asked Questions - V-9970 Valcom

What is the Valcom V-9970 used for?
The V-9970 is a Single Zone One-way Station Level Page Control that provides paging access from a standard analog PABX station, C.O. line, or analog Centrex line. It uses DSP technology to transfer only speech, eliminating unwanted noises, and includes Automatic Gain Control (AGC) and background music input.
How do I connect the V-9970 to a telephone line?
Connect a single line phone to connector J2 using an RJ11C jack. The Tip and Ring from the phone line are connected to the terminal screws labeled PAGE OUT (for amplified speakers) or to the appropriate input. For detailed wiring, refer to the manual's Figure 1.
What power supply is required for the V-9970?
The V-9970 requires a Class 2 listed power supply. It can operate on -12VDC (using Valcom VP-412A) or on -24VDC NEC Class 2 power source. The unit draws 165 mA average (1 Watt) and up to 2 Watts during paging.
How do I adjust the background music volume?
The background music volume is adjusted by rotating potentiometer R13 clockwise for increased volume. Connect the music source to the terminals labeled 'SIG MUSIC' and 'COM IN'.
How do I set the dip switches on the V-9970?
Dip switches control various options. SW1 selects Silence Timeout (OFF) or Absolute Timeout (ON). SW2 enables/disables dial tone disconnect. SW3-SW7 adjust timeout durations. SW8 enables loop detect. Default settings: SW1=OFF, SW2=ON, SW5=ON (4 sec silence), SW8=ON. Refer to the manual's DIP SWITCH SETTINGS table.
What is the silence timeout feature?
Silence timeout causes the page adapter to hang up when the caller does not speak for a set period (1-31 seconds, adjustable via dip switches SW3-SW7). Default is 4 seconds (SW5 ON). This is enabled when SW1 is OFF.
What is the absolute timeout feature?
Absolute timeout forces the page adapter to hang up after a set period (4-124 seconds) regardless of whether the caller is speaking. This is enabled when SW1 is ON. The timeout duration is set by dip switches SW3-SW7.
How do I troubleshoot if the V-9970 does not page?
First verify that all connections are secure: power supply, RJ11C jack, and speaker connections. Check that the unit is properly mounted and the dip switches are set correctly. If the issue persists, test with a known working phone line. Call Valcom technical support at (540) 563-2000 for assistance.
Is the V-9970 field repairable?
No, the V-9970 is not field repairable. Fuses are not user replaceable. If repairs are needed, tag the unit with company information and problem description, and send to: Repair and Return Dept., Valcom, Inc., 5614 Hollins Road, Roanoke, VA 24019-5056.
What are the disconnect options for the V-9970?
The V-9970 supports three disconnect methods: 1) Loop detect (default ON) - hangs up when caller goes on-hook; 2) Dial tone disconnect (default ON) - hangs up upon detecting dial tone frequencies (350/440, 440/480, etc.); 3) Silence timeout - hangs up after a period of silence. These can be configured via dip switches.

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Download the instructions for your Telephone in PDF format for free! Find your manual V-9970 - Valcom and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. V-9970 by Valcom.

USER MANUAL V-9970 Valcom

The V-9970 is a Single Zone One-way Station Level Page Control designed to provide ring trip and page access circuitry for use on standard telephone lines (PABX, Centrex or C. O. line connections). These instructions contain the specifications and information necessary to install, operate and maintain the Single Zone One-way Station Level Page Control.

Regulatory Information

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

• FCC Registration #: BAFUSA-21973-PA-N
• Ringer Equivalence #: AC 0.6B/DC 0.1B

This equipment is to be installed only in restricted access areas (Such as dedicated equipment rooms or equipment closets) in accordance with Articles 110-16, 110-17 and 110-18 of the National Electrical Code, ANSI/NFPA 70.

Valcom V-9970 - Regulatory Information - 1

natural_image White rectangular electronic device with a black panel and indicator lights, no visible text or symbols on the body.

SPECIFICATIONS

Features

• Automatic Gain Control
• Paging from standard phone lines
• Suppression of unwanted sounds (Pops and tones)
• Page tone verification
• Page disconnect on tones or C.O. open loop
- Feedback reduction
- Power on LED
• Page in progress LED
- User contacts provided
- -12VDC or -24VDC operation
• Background music input
• VOX silence disconnect, user selectable
• Absolute timeout, user selectable
- Connects to telephone line via standard RJ11C jack
- CMOS DSP power efficient green technology (Uses only 1 Watt average @ 12 Volts when utilizing a VP-412A - 2 Watts during page)
• FCC Part 68 Compliant
- UL Listed

Nominal Specifications

Technical

DC Voltage Input: -12VDC or -24VDC @ 165mA

Fusing: 1/2 Amp resettable polyswitch

Voice Paging

Ringing Detection: 38 - 130 Volts AC

Tip/Ring Input Level: -20dBm - 0dBm

S/N Ratio: 55dBm

Tip/Ring Tone Out: -6dBm (1.09Vp-p)

Noise Rejection: 1.5Vp-p common mode tip/ring

60Hz Rejection: 2.0Vp-p common mode tip/ring

Paging Voice Out: -10dBm (0.693Vp-p)

Voice Response: 150 - 5000Hz

Tip/Ring Impedance: 600 Ohms

with loop current 20 - 80mA

REN: 0.2A

Silence Timeout: Adjustable from 1 - 31 seconds

Absolute Timeout: Adjustable 4 - 124 seconds

Dial Tone Disconnect Frequencies: 350/440,

440/480, 440/620, 480/620, 525/660Hz

Background Music

Music Response:20 - 20kHz
Music Input Level:-23 - 0dBm (0.15 - 2.2Vp-p)
S/N Ratio: 75dBm
PS Rejection:52dBm
Music Out:-17dBm (0.311Vp-p) nominal(User adjustable)
Music Adjustment:0.1 - 1.1X

Environmental

Dimensions:8.25" H x 4.50" W x 2.35" D(20.96cm H x 11.43cm W x 5.97cm D)
Weight:1.5 lbs. (.68 kg)
Operating Temperature:0 to +50°C
Storage Temperature:-40 to +85°C
Cooling:Free Air Convection
Humidity:10 - 90% (Non-condensing)
Shock:10G

DESIGN

The Valcom V-9970 is designed to provide paging access from a standard analog PABX station number, a C. O. line or analog Centrex line. The Page Control incorporates the latest technology Digital Signal Processor (DSP) to recognize and transfer speech only, thus eliminating unwanted noises such as pops and tones. A discriminating Automatic Gain Control (AGC) is provided to make quiet pages louder and loud pages quieter.

The Single Zone One-way Station Level Page Control provides a music input with volume control for background music and an additional 1 Amp internal relay output (This input closes during a page to provide user page notification if desired).

INSTALLATION

The V-9970 Page Control must be powered by a Class 2 Listed, -12VDC output transformer or by -24VDC NEC Class 2 power source.

When using this equipment, basic safety precautions should be followed to reduce the risk of fire, electric shock and injury to persons:

  1. Never install telephone wiring during a lightning storm.
  2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
  3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network.
  4. Use caution when installing or modifying telephone lines.

Mounting/Connections

  1. Remove the metal mounting plate from the rear of the V-9970 enclosure. Using two #6 3/4" wood screws, mount the plate in a vacant space on the backboard with the telephone system common equipment. Both mounting holes must be utilized to insure secure mounting of the unit.
  2. Open the V-9970 enclosure to allow access to connections and option switches. Slide the rear of the unit (Contains the board) onto the mounting plate.
  3. Using a 1/8" blade screwdriver, connect Tip and Ring from the Valcom amplified speakers to PAGE OUT on the V-9970 screw terminals.
  4. Attach two wires from a music source output to the terminal screws labeled SIG MUSIC and COM IN. Volume is adjusted by rotating R13 clockwise.
  5. A 1 Amp internal relay input is supplied to provide user page notification. Attach two wires from the notification equipment to the V-9970 if this feature is to be used.
  6. Plug the RJ11C jack from a single line phone to connector J2 on the V-9970.
  7. Connect 12V power supply (VP-412A) to connector J1 (If using the 24V option, connect the power supply to the terminals marked COM and 24V).
  8. Set dip switches for desired options. (See chart following for settings).

Note: Dip switches for user options should be set for desired functions prior to replacing the enclosure cover and plugging in the power supply.

  1. Replace cover and plug in power supply.

OPERATION

To make a page from a remote location, dial the phone number the page adapter is connected to and issue page. The background music will fade and the page will be heard through the amplified speakers. When the page ends, the music will resume.

Note: For most efficient operation, use Valcom VP-412A, 120VAC plug-in power supply.

TECHNICAL ASSISTANCE

When trouble is reported, verify the unit is properly connected and there are no broken connections leading to this unit.

Assistance in troubleshooting is available from the factory. When calling, you should have a VOM and a test set and be calling from the job site. Call (540)

767-1555 for Valcom 24-hour Faxback System or visit our website at http://www.valcom.com.

Valcom equipment is not field repairable and fuses are not user replaceable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating company name, address, phone number, contact person and the nature of the problem. Send the unit to:

Repair and Return Dept.

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019-5056

563-2000 and ask for Technical Support or call (540)

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:

  1. inspection by Valcom, Inc. indicates the validity of the claim;
  2. the defect is not the result of damage, misuse or negligence after the original shipment;
  3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (A service charge plus parts and labor will be applied to units defaced or physically damaged);
  4. freight charges for the return of products to Valcom are prepaid;
  5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (Major repairs will be subject to additional charges for parts and labor).

This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or use of the product.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

Headquarters: In Canada

Valcom, Inc. CMX Corporation

5614 Hollins Road 35 Van Kirk Drive #11 and 12

Roanoke, VA 24019-5056

Phone: (540) 563-2000

FAX: (540) 362-9800

Brampton, Ontario L7A 1A5

Phone: (905) 456-1072

FAX: (905) 456-2269

DIP SWITCH SETTINGS

SW OFF ON
1Silence Timeout Enable, DefaultAbsolute Timeout Enable
2No Disconnect on Dial ToneDisconnect on Dial Tone*, Default
TIMING OPTIONS
Silence Timeout or [Absolute Timeout]Silence Timeout or [Absolute Timeout]
3 Off, Default 16 [64] Seconds
4Off, Default8 [32] Seconds
5Off4 [16] Seconds, Default
6 Off, Default 2 [8] Seconds
7 Off, Default 1 [4] Seconds
(Selected timing options will be added to determine total time)
8Loop Detect DisableLoop Detect Enable, Default

Changes in dip switch settings will take effect when an idle unit first senses ringing.

* Frequencies of Disconnect Tones:

350 / 440Hz

440 / 480Hz

440 / 620Hz

480 / 620Hz

525 / 660Hz

DIP SWITCH TERMINOLOGY

The word "default" refers to the factory dip switch setting. Dip switches 2, 5 and 8 are set "ON" at the factory enabling silence timeout, dial tone disconnect and loop detect enable. The pager will "disconnect" after a page is made when the caller places the receiver on-hook thus dropping the current loop (Loop detect) OR by dial tone if the current loop detect is not passed through the telephone switching system (Dial tone disconnect) OR if silence is detected on the line for 4 seconds (Silence timeout).

Dip switch 1 OFF, "Silence Timeout Enable" means the Page Adapter will hang up when the caller does not speak for a period of time as selected by dip switches 3 through 7 (Dip switch 5 is default set to 4 seconds). Note the times can be added on the dip

switch settings. If dip switches 3 through 7 are set to OFF for no timeout, dip switch 1 has no effect and the timeout option does not occur. Dip switch 1 is default set to "OFF".

Dip switch 1 ON, "Absolute Timeout Enable" means the Page Adapter will hang up after a period of time as set by dip switches 3 through 7 regardless of silence from the person paging.

Loop Detect is factory set to the default setting of ON or enable which causes the V-9970 to "hang-up" when loop current is no longer detected signifying that the caller has hung-up. Sometimes the local telephone switch internal to the building does not pass this signal and then it becomes necessary to utilize other disconnect options.

Valcom V-9970 - DIP SWITCH TERMINOLOGY - 1

flowchart
graph TD
    A["VP-412A Power Supply"] --> B["OP"]
    C["-24VDC Power Supply"] --> D["+"]
    B --> E["24V Option (If used)"]
    D --> E
    E --> F["COM 24V"]
    F --> G["8 7 6 5 4 3 2 1 OFF"]
    G --> H["SW1"]
    H --> I["SW2"]
    I --> J["LED designates page in process"]
    I --> K["Power On LED"]
    L["Line Level Music Source"] --> M["Com SIG"]
    M --> N["USER CONTACT"]
    N --> O["J2"]
    P["OR"] --> Q["Up to 150 Valcom Amplified Speakers"]
    Q --> R["PAGE OUT MUSIC IN"]
    R --> S["Connection made via an RJ11C jack"]
    T["R13"] --> U["Music Volume"]

FIGURE 1 - ONE ZONE CONNECTIONS LOCATION OF SCREW TERMINALS, OPTION SWITCHES AND MUSIC VOLUME CONTROL

Valcom V-9970 - DIP SWITCH TERMINOLOGY - 2

flowchart
graph TD
    A["24V Option (If used)"] --> B["J1"]
    A --> C["COM 24V"]
    A --> D["Page OUT"]
    A --> E["MUSIC IN"]
    A --> F["USER CONTACT"]
    A --> G["J2"]
    H["VP-412A Power Supply"] --> I["OR"]
    J["-24VDC Power Supply*"] --> K["+"]
    L["W-BL BL-W W-O O-W"] --> M["V-2003A SW2 Must be OFF"]
    N["Connection made via an RJ11C jack"] --> O["J2"]
    P["Incoming Telephone Line or PABX Station"] --> Q["W-BL BL-W W-O O-W"]
    R["^ May be provided by V-2003A"] --> S["+"]
    T["OR"] --> U["+"]

FIGURE 2 CONNECTIONS TO A V-2003A FOR 3 ZONES

Valcom V-9970 - DIP SWITCH TERMINOLOGY - 3

flowchart
graph TD
    A["VP-412A Power Supply"] --> B["OR"]
    C["-24VDC Power Supply*"] --> D["+"]
    E["24V Option (If used)"] --> F["J1 12V IN"]
    F --> G["COM 24V"]
    G --> H["PAGE OUT MUSIC IN"]
    H --> I["COM SIG"]
    I --> J["USER CONTACT"]
    J --> K["J2 Connection made via an RJ11C jack"]
    L["W-BL BL-W W-BR O-W V-2006A SW6 Must be OFF"] --> M["Incoming Telephone Line or PABX Station"]

FIGURE 3 CONNECTIONS TO A V-2006A FOR 6 ZONES

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Product information

Brand : Valcom

Model : V-9970

Category : Telephone