ELO E222782 - Office

E222782 - Office ELO - Free user manual and instructions

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Product Type Touchscreen Monitor
Model Number E222782
Brand Elo
Display Size 22 inches (diagonal)
Resolution 1920 x 1080 (Full HD)
Touch Technology PCAP (Projected Capacitive)
Brightness 250 cd/m²
Contrast Ratio 1000:1
Viewing Angle 178° / 178°
Connectivity HDMI, VGA, USB-B (touch), USB-A (pass-through)
Power Supply AC 100-240V, 50/60Hz, external adapter
Power Consumption (Typical) 30W
Stand Adjustability Tilt: -5° to +90°, VESA mount compatible (100x100mm)
Dimensions (with stand) 20.4" x 13.1" x 8.3" (518 x 333 x 211 mm)
Weight (with stand) 12.5 lbs (5.7 kg)
OS Compatibility Windows, macOS, Linux, Chrome OS
Certifications FCC, CE, UL, RoHS
Cleaning Instructions Use a soft, dry cloth; avoid abrasive cleaners or liquids directly on screen
Warranty 3 years limited

Frequently Asked Questions - E222782 ELO

How do I connect the E222782 monitor to my computer?
Use the included HDMI or VGA cable to connect the monitor to your computer. For touch functionality, connect the USB-B cable to your PC. Ensure drivers are installed if needed.
Does the monitor support multi-touch?
Yes, the PCAP touch technology supports up to 10-point multi-touch for gestures and interactive applications.
Can I mount the monitor on a wall or arm?
Yes, the monitor has a VESA 100x100mm mount pattern. Remove the stand and attach a compatible mount.
How do I clean the touch screen safely?
Power off the monitor and use a soft, lint-free cloth slightly dampened with water or a mild glass cleaner. Never spray liquid directly on the screen or use abrasive cleaners.
What is the recommended resolution for optimal display?
The native resolution is 1920 x 1080. For best image quality, set your computer's output to this resolution.
Why is the touch function not working?
Check that the USB cable is connected and the correct drivers are installed. Restart your computer or reconnect the USB. If using Linux, ensure the kernel supports HID multitouch.
Is the monitor compatible with both Windows and Mac?
Yes, the monitor works with Windows, macOS, Linux, and Chrome OS. Touch may require driver installation on some systems.
How do I adjust the screen tilt?
The stand allows tilt from -5° to +90°. Firmly hold the base and adjust the screen angle gently.
Does the monitor have built-in speakers?
This model does not include built-in speakers. Use external speakers via the audio jack on your computer.
What should I do if the monitor screen flickers?
Ensure the video cable is securely connected. Try a different cable or port. Update your graphics drivers. If the issue persists, contact Elo support.

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USER MANUAL E222782 ELO

natural_image Modern tablet with a blue abstract background and radial light effect (no text or symbols visible)

USER MANUAL

Elo Touch Solutions

ESY15i2 15.6" Windows I-Series AiO Interactive Signage

ESY22i2 21.5" Windows I-Series AiO Interactive Signage

ESY15i5 15.6" Windows I-Series AiO Interactive Signage

ESY22i5 21.5" Windows I-Series AiO Interactive Signage

UM600086 Rev. A

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.

Trademark Acknowledgments

Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and TouchPro are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.

Table of Contents

Read this first 5

Product Description 7

Precautions....7

I-Series Layout....8

Elo Expansion Module (optional for POS capability) Layout...... 9

Chapter 2: Getting Started....11

Unpacking the Windows I-Series AiO Interactive Signage .... 11

General Mounting Information 12

Rear VESA Mount 13

Chapter 3: Operation.... 14

General Information 14

Front OSD Control Buttons.... 14

L.E.D. Functionality – POWER LED 15

L.E.D. Functionality – Wireless LAN LED 15

L.E.D. Functionality – Ethernet LED (i2 product shown)...... 16

Using the Input/output Panel (i2 product shown) 16

Setting Up the Operating System 16

Creating the Recovery Flash Drive.... 19

Recovering the Operating System 23

Chapter 4: Options and Upgrades ...... 26

Optional Peripherals Kits 26

Magnetic Stripe Reader Kit (E001002) 26

Near Field Communication Kit (E001004) 28

Barcode Reader Kit (E093433) 30

I-Series 15.6" Stand Kit (E044162) 32

I-Series 21.5" Stand Kit (E044356) 33

I-Series Wall Mount Kit (E143088).... 34

Chapter 5: Technical Support.... 34

Trouble Shooting for Common Problems.... 35

Technical Assistance 35

Chapter 6: Safety & Maintenance .... 36

Safety....36

I-Series Care and Handling 37

Waste Electrical & Electronic Equipment 38

Chapter 7: Regulatory Information.... 39

Before using the I-Series for Windows, read the important safety and handling information (this section), Safety & Maintenance (Chapter 6), Regulatory Notice (Chapter 7), and the Warranty Information (Chapter 8) chapters in this user manual.

This section provides guidance on the safe handling and use of your I-Series for Windows. Please read to understand all of the details.

ENERGY STAR Support information

Your touchcomputer is ENERGY STAR ^® qualified. Elo is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® Program and has designed the computer to meet the latest ENERGY STAR® guidelines for energy efficiency. Your touchcomputer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance.

ELO E222782 - ENERGY STAR Support information - 1

To conserve energy, your computer is set to dim the display after 5 minutes of inactivity, and enter the low-power Sleep mode which shuts down the system after 30 minutes of inactivity. We recommend that you leave this and other energy saving features active, so that your touchcomputer will operate at its maximum energy efficiency. You can wake the touchcomputer from Sleep mode by pressing the power button.

When considering additions to your business, purchase products that have earned the ENERGY STAR ^® for all your equipment needs, which can save your money, save energy, and help protect the climate.

Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.

Important safety and handling information

To avoid personal injury, property damage, or accidental damage to your Elo I-Series for Windows (hereafter referred to as the I-Series or touchcomputer), please read through all of the information provided in this section before using the I-Series.

For detailed operating instructions, refer to the I-Series User Manual (this publication).

Protect your data and software:

Do not delete or change the name of files or directories that were not created by you; as this may prevent the I-Series software from operating properly.

Be aware that accessing network resources can render your I-Series vulnerable to computer viruses, hackers, spyware, and other malicious activities that might damage your I-Series, software, or data. It is your responsibility to ensure that your I-Series has adequate protection in the form of firewalls, antivirus software, and anti-spyware software and keep them up to date.

Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and microwave oven away from your I-Series because the strong magnetic fields generated by these appliances can damage the screen and the data on the I-Series.

Take precautions with plastic bags:

The I-Series comes with plastic packaging material.

DANGER: Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

Chapter 1: Product Overview

This chapter provides an overview of the new Elo I-Series for Windows, including the locations of the connectors and controls, I-Series features, accessories, specifications, and operating environment.

Product Description

The new Elo I-Series for Windows combines Elo reliable performance with the latest developments in touchscreen technology and display design. This combination creates a natural flow of information between a user and the I-Series for Windows.

The I-Series for Windows provides a powerful, compact, and configurable interactive display in two screen sizes: 15.6-inch, and 21.5-inch. These models are ruggedized and available with our industry-leading Elo touch technology: TouchPro® PCAP (projective capacitive). Both 15" and 22" I-Series models integrate with 1920x1080 LCD panel to provide superior display performance for displaying images and running applications. The i2 models are fan-less — well-suited for environments where noise may be an issue. The i5 models with the 6^th generation Intel® Core™-i5 processor and HD530 graphics are fan-cooled and deliver superior performance when needed.

The I-Series for Windows have a compact, stylish design, with a choice of configuration and customer-installable peripheral options as well as ease of serviceability. These models support multiple memory and storage configurations as well as optional accessories for purchase from Elo.

Precautions

Follow all warnings, precautions and maintenance tips as recommended in this user manual to maximize the life of your unit and prevent risks to user safety. See Chapter 6 for more information on safety.

This manual contains information that is important for the proper setup and maintenance of the I-Series for Windows. Before setting up and powering on your new I-Series, please read through this manual in detail seriously and carefully.

ESY I-Series 15.6"/21.5" Models (i2 product shown)
ELO E222782 - Precautions - 1

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ELO E222782 - Precautions - 2

natural_image Front view of a server rack unit with multiple drive bays (no visible text or labels)

I-Series 15.6"/21.5" front view (left) and clerk right side view (right)
3 4 2 5 6 7 8 9 10 11 12

I-Series 15.6"/21.5" back view (top) and rear IO view (bottom)

1Camera 7 Power Connector (19V DC-IN)
2Peripheral Micro USB Ports 8 Ethernet LANPort
3OSD Control Buttons 9 Micro HDMI
4Power indicator LED (top) Wireless indicator LED (bottom)10 Elo GPIO Connector
5Kensington Lock 11 Audio Port (Line-out)
6Loops for Cable Ties 12 USB 3.0 Ports

Elo Expansion Module (optional for POS capability) Layout

1 2 3 4 5 6 7 8 9 10

Elo expansion module front side view (Top), rear view (bottom).

1USB to Serial COM Ports 6 +24V Powered USB Port (Red)
212V/24V Cash Drawer Power Switch 719VDC Input
3Ethernet LAN & USB Ports 8 Power LED
4RJ11 Cash Drawer Port 9 USB Port to Host PC
5+12V Powered USB Ports (Green)10 USB Connection LED

• 12V/24V Cash Drawer Power Switch

The user can switch the input power to the cash drawer with either 12V or 24V input.

• RJ11 Cash Drawer Port

The cash drawer port is a RJ-11 connector and the default setting is set to +24V. The pinouts is defined by the table below.

Pin #Signal NamePin #Signal Name
1GND2Channel1
3DETECT4POWER
5Channel26

GND

Chapter 2: Getting Started

Unpacking the Windows I-Series AiO Interactive Signage

To unpack the I-Series:

  1. Open the box.

  2. Check that the following items are present and in good condition:

  3. I-Series system unit.

  4. Quick Install Guide
  5. AC/DC Power adapter.
    •Power cable for North America, Europe, and U.K.

  6. Remove the protection bag/cover from the unit and film on display, desiccant packs, and other packaging materials appropriately. Please take extra caution to ensure they are not accessible by small children.

  7. Press the power button to start using the I-Series.

ēlo

Windows I-Series

← AND →

Power cable US/Canada Power cable Europe

ELO E222782 - Unpacking the Windows I-Series AiO Interactive Signage - 3

ELO E222782 - Unpacking the Windows I-Series AiO Interactive Signage - 4
Quick Install Guide Power Adapter

The I-Series for Windows system material package.

The system following the VESA pattern described in the following section.

The following three mounting orientations are supported: Landscape, portrait and table top (except i2 models) mode. For optimal touch performance, ensure that the system is supported fully and is as flat as possible.

ELO E222782 - Unpacking the Windows I-Series AiO Interactive Signage - 5

natural_image Blank rectangular frame with hatched border, no text or symbols present

Portrait

ELO E222782 - Unpacking the Windows I-Series AiO Interactive Signage - 6

natural_image Blank rectangular frame with hatched border and small circular mark at top (no text or symbols)

Landscape

ELO E222782 - Unpacking the Windows I-Series AiO Interactive Signage - 7

natural_image Technical line drawing of a mechanical component or bracket (no text or symbols)

Table Top

Rear VESA Mount

A four-hole 75x75mm and 100x100mm mounting pattern for M4 screws is provided on the rear of the system. The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C.

Chapter 3: Operation

General Information

This chapter describes how to utilize the front OSD control buttons, I/O panel, and other unique features that I-Series for Windows provide.

All adjustments made to the brightness and volume controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure.

Front OSD Control Buttons

ELO E222782 - Front OSD Control Buttons - 1

ELO E222782 - Front OSD Control Buttons - 2

ELO E222782 - Front OSD Control Buttons - 3

ELO E222782 - Front OSD Control Buttons - 4

ELO E222782 - Front OSD Control Buttons - 5

ELO E222782 - Front OSD Control Buttons - 6

The control buttons provide the following functions (from right to left).

Feature Description
Brightness -Decrease brightness
Brightness +Increase brightness
Volume -Decrease speaker volume
Volume +Increase speaker volume
Power Power on/off the system
Key LockTo Lock, press “Brightness +” and “Brightness -” buttonstogether for 3 seconds. To unlock, perform the same procedurefor another 3 seconds.

ELO E222782 - Front OSD Control Buttons - 7

ELO E222782 - Front OSD Control Buttons - 8

ELO E222782 - Front OSD Control Buttons - 9

ELO E222782 - Front OSD Control Buttons - 10

ELO E222782 - Front OSD Control Buttons - 11

ELO E222782 - Front OSD Control Buttons - 12

The I-Series has a Power LED indicating the state of the touchcomputer. The table below shows LED state and corresponding color.

LED Color to Observer State
Off No input power — Off mode
Red Input power present —Off mode or hibernation
Orange Input power present— Standby
Green Input power present —Power On

L.E.D. Functionality – Wireless LAN LED

ELO E222782 - L.E.D. Functionality – Wireless LAN LED - 1

ELO E222782 - L.E.D. Functionality – Wireless LAN LED - 2

ELO E222782 - L.E.D. Functionality – Wireless LAN LED - 3

ELO E222782 - L.E.D. Functionality – Wireless LAN LED - 4

ELO E222782 - L.E.D. Functionality – Wireless LAN LED - 5

ELO E222782 - L.E.D. Functionality – Wireless LAN LED - 6

The I-Series has a Wireless LAN LED indicating the wireless connection of the touchcomputer. The table below shows Wireless LAN LED state and corresponding color.

Wireless State Wireless LED Status
ONBlue
OFFN/A

L.E.D. Functionality – Ethernet LED (i2 product shown)

ELO E222782 - L.E.D. Functionality – Ethernet LED (i2 product shown) - 1

natural_image Technical line drawing of a device rear panel with internal components and a highlighted ports (no text or symbols)
LAN Speed State LAN LED Status
10MbpsNo
100MbpsOrange
1GbpsGreen
Activity State ACT LED Status
No Link No Color
Linked Solid (Green Color)
Data Activity Blinking (Green Color)

Color Color Color

Using the Input/output Panel (i2 product shown)

To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. Two security screws need to be removed before accessing the I/O ports.

ELO E222782 - Using the Input/output Panel (i2 product shown) - 1

natural_image Technical line drawing of a device rear panel with internal components and connectors (no text or symbols)

Note: As a safety precaution, always leave the cable cover door attached when the system is powered on.

Setting Up the Operating System

If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configurations and connected devices.

To set up the Microsoft ^® Windows ^® Operating System for the touchcomputer, turn on the

touchcomputer by pressing the power button, and then follow the on-screen instructions.

Injecting a new language

Windows 7 only allows the use of only one language at one time. So you have to use the Elo language injection feature to modify your language preference. English is set as the default language, but you can change the language to suit your preferences.

  1. Power off your system completely.
  2. Power on your system.
  3. After the Elo splash screen (shown below), press “↑” or “↓” repeatedly to pause on Windows Boot Manager.

ēlo

  1. Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment.

Windows Boot Manager Choose an operating system to start, or press TAB to select a tool: (Use the arrow keys to highlight your choice, then press ENTER.) windows Embedded Standard > Restore OS 32bit To specify an advanced option for this choice, press F& Tools: windows Memory Diagnostic ENTER=Choose TAB=Menu ESC=Cancel

  1. The following User Interface (UI) will be presented:

Elo OS Recovery Solution (32-bit) Actions Restore OS Capture OS Console Inject Language (Win 7 only) Exit Status Welcome to the Elo OS Recovery Solution! Please select one of the following actions: - Press [Restore OS] to apply an existing OS image to the device. - Press [Capture OS] to create an image of your current OS. © 2012 BSQUARE Corporation. All rights reserved. v4.0.00.0713

  1. Select Inject Language and the following UI will be presented.

OS Recovery Solution (32-bit) Inject Language Select Language to Inject Arabic (AR) Selected Language Arabic (AR) Injected Language Inject Selected Language Show Injected Languages Cancel

  1. Click the drop-down list and select the preference language.
  2. Click Inject Selected Language
  3. While the injecting process is performing, DO NOT use your keyboard or mouse during this time. It may cause an error in the language injection process.

A subdirectory or file D:\scratch already exists. Deployment Image Servicing and Management tool Version: 6.1.7600.16385 Image Version: 6.1.7600.16385 Processing 1 of 1 - Adding package Microsoft-Windows-Cli ~31bf3856ad364e35~x86~zh-TW~6.1.7600.16385 [==================== 33.3%

  1. After the language package is installed correctly, press any key to exit the window.
  2. You should see the new injected language in both "Selected Language" and "Injected Language".
  3. Click Cancel → Exit. The system will reboot and new language UI should be presented when the system enters the Desktop.

Creating the Recovery Flash Drive

All Windows 7 and Windows 10 touchcomputers come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.

The following procedures demonstrate how to use the utility to create a recovery flash drive.

  1. Right-click the EloRestoreUtility icon on the Desktop and select "Run as administrator".

  2. Click "Start" button to begin the process.

Elo Restore Utility Status: Press [Start] Button to begin ... Message: Set default Operating System Start Exit

  1. Once completed, you shall see a pop-up window to ask to insert a blank flash drive to any of available USB ports on your system.

Elio Restore Utility Status: Initialization Information Message: Required Information: Please insert your flash drive at this moment! OK Set default Operating System Format Drive Exit

  1. After the flash drive is inserted, you shall see a window as shown below. Click "Format Drive" to continue the process. PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS.

Elo Restore Utility Status: Found Drive - D:\ Message: Press [Format Drive] Button to start format process ... Set default Operating System Format Drive Exit

  1. Click "Create Restore Media" to proceed. This step will take 10-20 minutes depending on your system configurations and flash drive performance.

Elo Restore Utility Status: Creating directory structures ... Message: Creation directories success. please press [Create Restore Media] to start restore media creation ... Set default Operating System Create Restore Media Exit

  1. Once the message shows "Creation Restore Media success...", please remove the flash drive and click "Exit" to exit the program.

Elo Restore Utility Status: Creation Restore Media finished. Please refer to manual for additional steps ... Message: Creation Restore Media success ... Set default Operating System Create Restore Media Exit

  1. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter Device Boot Menu. Then, choose boot from flash drive.

  2. When the following UI is presented, click "Install Recovery Solution" button.

Elo OS Recovery Solution (64-bit) Actions Install Recovery Solution Capture OS Console Inject Language (Win 7 only) Exit Status Welcome to the Elo OS Recovery Solution! If you previously captured an OS image file (*.wim), press [Install Recovery Solution]. Otherwise, press [Capture OS] to create an image of your current operating system. © 2012 BSQUARE Corporation. All rights reserved. v4.0.01.0713

  1. Follow the on-screen instructions to complete the installation process and then exit the program.

Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.

Note: The end user must adhere to Microsoft's Licensing Agreement

If for any reason the touchcomputer's operating system needs to be recovered TO FACTORY SETTINGS, you can recover your system by following procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS.

Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding.

  1. Power off your system completely.
  2. Power on your system.
  3. After the Elo splash screen (shown below), press “↑” or “↓” repeatedly to pause on Windows Boot Manager.

ELO E222782 - Creating the Recovery Flash Drive - 7

natural_image Blue abstract background with light streaks and a central logo featuring the word 'ēlo' (no additional text or symbols)
  1. Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment.

Windows Boot Manager Choose an operating system to start, or press TAB to select a tool: (use the arrow keys to highlight your choice, then press ENTER.) windows Embedded Standard > Restore OS 32bit To specify an advanced option for this choice, press F8. Tools: windows Memory Diagnostic ENTER=Choose TAB=Menu ESC=Cancel

  1. The following User Interface (UI) will be presented:

Elo OS Recovery Solution (32-bit) Actions Restore OS Capture OS Console Inject Language (Win 7 only) Exit Status Welcome to the Elo OS Recovery Solution! Please select one of the following actions: - Press [Restore OS] to apply an existing OS image to the device. - Press [Capture OS] to create an image of your current OS. © 2012 BSQUARE Corporation. All rights reserved. v4.0.00.0713

  1. Select Restore OS. System will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function.

OS Recovery Solution (32-bit) Restore OS Close Recovery Status Ready to Restore OS Current Progress: Overall Progress: Time Elapsed: Start Information This utility will restore the operating system. Please verify the Recovery OS Image file and press [Start] to restore the OS or press [Exit] to return to the main screen: OS Image File: aa32_boot.wim OS Family: Windows 7 WARNING! All data on the OS partition will be lost. © 2012 BSQUARE Corporation. All rights reserved. v3.1.00.0312

  1. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process.

Confirm Disk Format The OS Recovery Solution will reformat the primary hard drive, then apply the OS image to the clean drive. WARNING: All existing data on the primary drive and any of its partitions will be destroyed. Please ensure you have backed up your data before continuing. Are you sure you want to continue? Yes No

  1. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system.

NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.

NOTE: The end user must adhere to Microsoft's Licensing Agreement.

Chapter 4: Options and Upgrades

Optional Peripherals Kits

The following optional accessories have been qualified with this system and are available for purchase from Elo. Shown in parenthesis are the Elo orderable part number.

• Magnetic Stripe Reader Kit (E001002)
-MSR with USB interface for all I-Series configurations.
• Near Field Communication Kit (E001004)
-NFC reader with USB interface for all I-Series configurations.
- Barcode Reader Kit (E093433)
-The Barcode Reader Kit is designed with USB interface for all I-Series configurations.

• I-Series 15.6" Stand Kit (E044162)
• I-Series 21.5" Stand Kit (E044356)
• I-Series Wall Mount Kit (E143088)
• I-Series Floor Stand Kit (E048069)
• I-Series Shelf Mount Kit (E043382)
• I-Series GPIO Cable for I-Series (E211544)
• Elo USB Expansion Module (E990645)

Magnetic Stripe Reader Kit (E001002)

You can add a magnetic stripe reader (MSR) to the I-Series in any of the three mounting locations located on the display head bottom, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com

C:\EloTouchSolutions\Peripherals

The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver's licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The credit card is read by sliding the credit card forward or backward through the MSR, stripe side toward the display. The MSR is powered from the USB port; no external power is needed.

The MSR specifications are shown in below table.

Feature Spec Description
Swipe Speed 4~60 ips (10.1~152.4 cm/sec), Bi-direction
Card Width 0.025 ~0.035 inches
Number of Tracks 3 Tracks
EncryptionTriple DES encryption Device & Host Authentication Tokenization
Power supply 5.0VDC +/- 0.25V
Power consumption < 2.0 W
Current draw < 40 mA
Current draw - Suspend mode< 500 uA
Interface type Compatible with USB, HID specification
Encrypts security Level 2
Operating temperature-20°C to 80°C
Encoded data complianceANSI/ISO/AAMVA standards
Reliability>1000K times swipes

MSR allocation on I-Series

MSR, P/N E001002 119.9 20.4 55.5 75 1D BAR CODE SCANNER, P/N E267080

Testing the MSR

Testing in USB MSR Keyboard (KB) Emulation Mode

  1. Open the Notepad application (click Start > Accessories > Notepad).
  2. Slide the card through the MSR and verify that the data is displayed in the application window.

File Edit Format View Help R81234123412341234*DOC/30HN ^090210126449007420000007;1234123412341234=090210126449742;

Near Field Communication Kit (E001004)

You can add a NFC Kit to the I-Series in any of the three mounting locations located on the display head bottom, left, and right of the touchcomputer

The NFC Kit is a USB 2.0 device and compatible design for I-Series all configurations. The NFC Kit is powered by the USB port; no external power is needed.

The NFC Kit specifications are shown in below table.

Feature Spec Description
StandardsISO 14443 TYPE A and B compliantISO 18092 compliant
EncryptionEncrypted card data (AES or Triple DES)DUKPT key management with more than 2M keys (model selectable)Authentication with RSA 2048 bit key
Payment applicationsAmerican Express ExpressPayDiscover ZIPMasterCard PayPass/MCHIPVisa MSD/qVSDCGoogle wallet (optional)Apple PayISIS wallet
Contact smart cardContactless communication at 13.56MHzSupports 2-SAM or 4-SAM board (optional)
AntennasBuild-in direct matching antennaRemote 50 ohm matching antenna (optional)
Interface typeUSB2.0 compliant / HID supportStandard RS-232 signal level
Power supply 5.0VDC +/- 0.25V
Power consumption< 330mA (idle mode)< 430mA (operation mode)
Temperature-20°C to 70°C (Operating)-30°C to 70°C (Storage)
Humidity10 to 85% (Operating)10 to 90% (Storage)

NFC KIT allocation on I-Series

NFC KIT, P/N E001004 74.6 103.9

You can optionally add a barcode reader (BCR) Kit to the I-Series in any of the three mounting locations located on the display head bottom, left, and right of the touchcomputer

The barcode reader peripheral shall consist of a mechanical housing, which encloses a barcode reader electrical module. The barcode reader peripheral shall have a USB connection to interface with the I-Series system.

Feature Spec Description
Light Source 660nm visible LED
Optical sensor 2500 pixels Toshiba CCD sensor
Resolution 3 mil
Depth of Field 35 – 320mm
PCS 30% or more
Interface type USB HID / RS-232 (TTL) / KBW
Voltage + 5V DC ± 5%
Power 120mA @ 5VDC (typ.)
Standby currents 20 ~ 30 mA
Scanning Speed Up to 270 scans/sec
Operating temperature0 °C to 55 °C
Storage temperature-20 °C to 60 °C
Humidity10% ~90% RH (non-condensing)
Ambient LightWorks in any lighting conditions, from 0 to 10,000 lux

BCR allocation on I-Series

MSR, P/N E001002 119.9 20.4 55.5 75 1D BAR CODE SCANNER, P/N E267080

You can add a 15.6" Stand Kit to the I-Series to turn the device into a desktop setup. The maximum tilt angle is 70^ from vertical position.

ELO E222782 - BCR allocation on I-Series - 2

I-Series 21.5" Stand Kit (E044356)

You can add a 21.5" Stand Kit to the I-Series device to turn the system into a desktop setup. The maximum tilt angle is 70^ from vertical position.

ELO E222782 - I-Series 21.5" Stand Kit (E044356) - 1

natural_image Line drawing of a flat-screen monitor with a small tray base and dimension label (274.5) at the base (no text or symbols on the device itself)

M4 THREAD, MAX. SCREW LENGTH 7mm FROM MOUNTING SURFACE, X3 Ø5.5 THRU HOLE UNDER FRONT COVER FOR SCREW, X3 41.7 12 136.7 12 200

5° 70° 358.2 52.8 263.3

DISPLAY ANGLE RANGE IN HIGH POSITION

70° 40° 107.3

DISPLAY ANGLE RANGE IN LOW POSITION

I-Series Wall Mount Kit (E143088)

You can add a Wall Mount Kit to the I-Series device onto the wall. Basic installation steps show as below.

ELO E222782 - I-Series Wall Mount Kit (E143088) - 1
-SCREWS NOT INCLUDED. CHOOSE APPROPRIATE SCREW TYPE FOR WALL MATERIAL (X6); MAX. SCREW 5.5mm, MAX. HEAD /WASHER 18mm, MAX. HEAD HEIGHT INCLUDING WASHER 9mm
-M4X6L PHILIPS PAN HEAD SCREWS, (X4) INCLUDED IN WALL MOUNT KIT

Chapter 5: Technical Support

If you are experiencing trouble with your I-Series, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Customer Service.

Trouble Shooting for Common Problems

Problem Troubleshooting
No Power(The I-Series unit can’t power on)1. Check that the AC/DC power adapter is properly connected.2. Verify the AC power source is functioning.3. Make sure the power button is not broken
No Display(Display is black)1. If the Power Status LED is orange/red, the I-Series may be in SLEEP/HIBERNATE mode. Press the power button to see if the display comes back.2. Internal cable or electrical part damage. Check another cable or component is cracked or burned.
No Bootable Device Found1. Confirm the product has loaded the OS.2. Storage device damage. Try to swap with another new blank drive.
Abnormal/No Touch function1. Check the touch device presents in Windows Device Manager.2. Power off the system and power on again.3. Make sure there is no damage on the touch screen

Technical Assistance

Visit http://www.elotouch.com/Support/TechnicalSupport/default.asp for technical support.

Refer to the last page of this user manual for Elo contact information worldwide.

Chapter 6: Safety & Maintenance

Safety

To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo I-Series. The Elo I-Series is not user-serviceable.

Do not block or insert anything into any of the ventilation slots.

The Elo I-Series is equipped with an AC/DC power adapter. Do not use a damaged AC/DC power adapter. Use only the AC/DC power adapter supplied by Elo for the I-Series. Use of an unauthorized AC/DC power adapter may invalidate your warranty.

Ensure that the system is maintained and runs within the specified environmental conditions listed below.

Environmental conditions for operating and storage

Temperature:

Operating0°C to 35°C
Storage-30°C to 60°C

Humidity (non-condensing):

Operating20% to 80%

Storage

5% to 95%

Altitude:

Operating0 to 3,048 m

Storage

0 to 12,192 m

The following tips will help maintain optimal performance of your Elo I-Series:

  • Disconnect the power cable before cleaning.
  • To clean the I-Series (except touchscreen), use soft cotton or microfiber cloth lightly dampened with a mild detergent.
  • It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again.
  • Do not wipe the screen with a cloth or sponge that could scratch the surface.
  • When cleaning the touchscreen, use window or glass cleaner applied to a clean cloth. Never apply the cleaner directly on the touchscreen or Elo I-Series. Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.

Waste Electrical & Electronic Equipment

ELO E222782 - Waste Electrical &amp; Electronic Equipment - 1

This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations.

Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit http://www.elotouch.com/AboutElo/ewaste-program/.

UL Directive

The I-Series touchcomputer has a lithium battery included on the motherboard. There is a risk of explosion if battery is replaced by an incorrect type. Please dispose of used batteries according to the region instructions.

Warning

  • It is important that your touchcomputer remains dry. Do not pour liquid into or onto your touchcomputer. If your touchcomputer becomes wet, do not attempt to repair it yourself. Contact Elo Customer Service for instructions.
  • This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Chapter 7: Regulatory Information

I. Electrical Safety Information

Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.

There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.

Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

Notice to Users in the United States:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A/Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications not expressly approved by the party responsible for

compliance to this equipment would void the user's authority to operate this device.

Canada Compliance Statement:

This Class A/Class B digital apparatus complies with Canadian ICES-003.

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Notice to Users in Canada:

This equipment complies with the Class A/Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada.

Notice to Users in the European Union:

Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:

This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturers label which means that the equipment has been tested to the following

Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class A/Class B and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950.

General Information to all Users:

This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

  1. In order to meet emission and immunity requirements, the user must observe the following:

a. Use only the provided I/O cables to connect this digital device with any computer.

b. To ensure compliance, use only the provided manufacturers approved line cord.
c. The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  1. If this equipment appears to cause interference with radio or television reception, or any other device:

a. Verify an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

I. Move the digital device away from the affected receiver.
II. Reposition (turn) the digital device with respect to the affected receiver.
III. Reorient the affected receiver's antenna.
IV. Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
V. Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)
VI. Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

CE Radiation Exposure Statement:

This equipment complies with CE radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

III. EC R&TTE Directive

This equipment conforms to all the essential requirements of Directive 1999/5/EC. The conformity assessment procedure referred to in Article 10 and detailed in Annex [IV] of Directive 1999/5/EC has been with the involvement of the following notified body:

Identification mark: 0700 (Notified body number)

ELO E222782 - EC R&amp;TTE Directive - 1

The relevant technical documentation is held at:

Elo Touch Solutions, Inc.

USA

IV. Agency Certifications

The following certifications and marks have been issued or declared for the I-Series:

  • Europe Union CE
  • United States FCC
  • United States and Canada UL
  • TUV
  • CB
  • Japan VCCI
  • Energy Star

V. China RoHS

In accordance to Chinese law (Administration on the Control of Pollution Caused by Electronic Information Products), the section below lists out the name and amount of the toxic and/or hazardous materials that this product may contain.

Component NameToxic or Hazardous Substances and Elements
Lead(Pb)Mercury(Hg)Cadmium(Cd)Hexavalent Chromium (Cr6+)Polybrominated Biphenyls (PBB)Polybrominated Diphenyl Ethers (PBDE)
Plastic PartsOOOOO
Metal PartsXOOOOO
Wire and Cable AssemblyXOOOOO
LCD PanelXXOOOO
Touch Screen PanelXOOOOO
PCBAXOOOOO
Software (CD, etc.)OOOOO
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this component is below the limit requirement in SJ/T11363-2006.X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this component is above the limit requirement in SJ/T11363-2006. For items marked with X, exemptions were taken according to EU RoHS.

Explanation of Markings

(1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.

Operating Temperature: 0-35°C / Humidity: 20%-80% (non-condensing).

Storage Temperature: -30\~60 °C / Humidity: 5%\~95% (non-condensing).

ELO E222782 - Explanation of Markings - 1

(2). It is encouraged and recommended that this product be recycled and reused according to local laws. The product should not be thrown away casually.

ELO E222782 - Explanation of Markings - 2

Chapter 8: Warranty Information

For warranty information, go to http://www.elotouch.com/Support/warranty.asp

Visit our website for the latest

  • Product Information
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  • Upcoming Events
  • Press Releases
  • Software Drivers
  • Touch Display Newsletter

To find out more about the extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you.

North America

Tel 800-ELO-TOUCH

Tel 1-408-597-8000

Fax 1-408-597-8050

customerservice@elotouch.com

Europe

Tel +32 (0) 16 70 45 00

Fax +32 (0) 16 70 45 49

elosales@elotouch.com

Asia-Pacific

Tel +86 (21) 3329 1385

Fax +86 (21) 3329 1400

www.elotouch.com.cn

Latin America

Tel 786-923-0251

Fax 305-931-0124

www.elotouch.com

© Copyright 2016 Elo Touch Solutions, Inc. All rights reserved.

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Brand : ELO

Model : E222782

Category : Office