TV-IP322WI - Surveillance Camera TRENDNET - Free user manual and instructions

Product Type	Outdoor 1.3 MP HD WiFi IR Network Camera
Model	TV-IP322WI
Resolution	1280 x 960 pixels (higher than 720p) at 30 fps
Video Compression	H.264 and MJPEG
Night Vision	Up to 30 meters (100 ft.) with Smart IR
Wireless	WiFi N (2.4 GHz)
Power over Ethernet	IEEE 802.3af PoE support
Power Adapter	12V DC 1A
Weather Rating	IP66
Operating Temperature	-30°C to 60°C (-22°F to 140°F)
Storage	MicroSD/SDHC/SDXC up to 64 GB, SMB/CIFS, NFS, FTP
Field of View	71.6° horizontal
Bracket	Adjustable integrated mounting bracket
D-WDR	Digital Wide Dynamic Range
Motion Detection	Up to 8 configurable areas with sensitivity
ONVIF	Profile S compliant
Mobile Apps	Free iOS and Android apps
Management Software	Complimentary TRENDnetVIEW Pro (up to 32 cameras)
IPv6 Support	Yes
Dimensions	Not specified in manual; estimated compact bullet design
Weight	Not specified; typical outdoor camera ~500g

Frequently Asked Questions - TV-IP322WI TRENDNET

How do I connect the camera to my wireless network manually?

Insert the installation CD and run the setup. Select 'Connect camera to your wireless network manually', connect the camera to your router via Ethernet temporarily, power on the camera, then follow the wizard to select your Wi-Fi SSID and enter the password. After configuration, disconnect the Ethernet cable.

What is the maximum SD card capacity supported?

The camera supports MicroSD, SDHC, and SDXC cards up to 64 GB. The card slot is located under a protective cover at the bottom of the camera.

Can I use the camera without an SD card?

Yes, you can record to network storage (SMB/CIFS, NFS) or an FTP server. The camera also supports continuous recording and motion-triggered recording to these destinations.

How do I reset the camera to factory defaults?

Locate the reset button under the bottom cover. Press and hold it while connecting power, continue holding for 10 seconds, then release. The camera will reboot with factory settings. You can also reset via the web interface under Advanced Settings > System > Maintenance.

Does the camera support PoE?

Yes, it supports IEEE 802.3af PoE. You can connect it directly to a PoE switch or injector, eliminating the need for a separate power adapter.

What is the night vision range?

The camera provides night vision up to 30 meters (100 feet) in complete darkness using Smart IR technology, which adjusts IR intensity to avoid overexposure.

How do I view the camera remotely?

Use the free iOS or Android app (scan QR code from the CD), or access via web browser using the camera's IP address. For remote access, you may need to set up DDNS or port forwarding on your router.

Why is the live view not working in Chrome?

Chrome may block the NPAPI plugin required for live view. To enable it, type chrome://flags in the address bar, find 'Enable NPAPI', click Enable, and relaunch Chrome. Alternatively, use the camera's MJPEG stream or a different browser.

What is the camera's weather rating?

The camera has an IP66 rating, meaning it is dust-tight and protected against heavy water jets. It can operate in temperatures from -30°C to 60°C.

How do I set up motion detection?

Go to Event > Motion Detection in the web interface. Enable motion detection, draw up to 8 detection areas, adjust sensitivity, and set an arming schedule. You can also configure actions like email notification or snapshot upload.

USER MANUAL TV-IP322WI TRENDNET

Outdoor 1.3 MP HD WiFi IR Network Camera

TV-IP322WI

TRENDnet User's Guide

Table of Contents

Contents

Contents ...... i

Product Overview 3

Package Contents 3

Features....3

Product Hardware Features 4

Warnings: 5

Cautions: 5

Plan for Installation.... 5

Setup Camera with CD....6

Option 1: Manually Connect Camera to Wireless Network 6

Option 2: Connect Camera to a Wireless Network by WPS Button 10

Option 3: Connect Camera by Using a Network Cable (PoE)....14

Install Web Browser Plug-In for Camera Management Interface ..... 17

WiFi Camera Mounting 19

Access Camera through the Web Browser 20

System Management and Default Settings 20

Logging-in to the Camera 20

Basic Settings.... 22

Live View....22

Playback....23

Log 26

System 27

Advanced Settings.... 27

System....27

Device Settings 27

User Accounts 28

Time Settings 29

Daylight Savings 29

Live View Settings 30

Maintenance....31

Network 32

TCP/IP 32

Port 33

DDNS....33

PPPoE (ADSL) 34

SNMP 34

802.1X....36

IP Address Filter 36

QoS (Quality of Service).... 37

UPnP 38

Wi-Fi 38

Video....39

Video Format 39

Display Settings 40

On Screen Display (OSD) Settings 43

Text Overlay....43

Privacy Mask....44

Video Recording....44

Event 45

Motion Detection....45

Exception 49

Snapshot 49

Email 50

TRENDnet User's Guide

Table of Contents

Storage 51

Storage Management 51

SD Card Slot 52

Network Storage....52

FTP Server 53

Troubleshooting....54

Product Overview

TV-IP322WI

Package Contents

TV-IP322Wi
• Quick Installation Guide
• CD-ROM (Utility, Software & User's guide)
- Camera Mounting hardware (Drill template, mounting screws, network cable waterproof cap)
• Network cable (6 ft / 2M)
• Power Adapter (12V 1A)

Features

TRENDnet's Outdoor 1.3 MP HD WiFi IR Network Camera, model TV-IP322WI, provides powerful 1.3 megapixel night vision (higher than 720p) in complete darkness for up to 30 meters (100 ft.). This ultra-compact camera is outdoor ready with an IP66 weather rated housing, embedded WiFi N, and a MicroSD card slot. It comes with a free iOS and Android™ mobile app and complimentary pro-grade software to manage up to 32 TRENDnet cameras.

1.3 Megapixel

Record up to 1280 x 960 pixel video (higher than 720p) at 30 fps in H.264 compression

Night Vision

Night vision up to 30 meters (100 ft.) in complete darkness

Adjustable Bracket

Adjustable integrated mounting bracket provides installation flexibility

WiFi N

Network the camera to an existing Wireless N (2.4 GHz) network

PoE

Supports a Power over Ethernet (IEEE 802.3af) network connection for an optional PoE installation

Outdoor Ready

Outdoor IP66 weather rated and an operating temperature range of -30 – 60 °C (-22 – 140 °F)

Storage

Store video to a MicroSD (SDHC, SDXC) card up to 64 GB (sold separately) or set up SMB or FTP Server storage

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TV-IP322WI

Smart IR

Dynamic IR adjustment optimizes night visibility

D-WDR

Digital Wide Dynamic Range improves video quality in high contrast lighting environments

Advanced Playback

Advanced in-camera archived video review functionality

Motion Detection

Create motion detection windows with separate sensitivity settings and event triggers

Recording Schedule

Define a weekly recording schedule with a mixture of continuous and motion detection recording

IPv6

IPv6 support

ONVIF

ONVIF Profile S compliant

Free Apps

See live video on a mobile device with free iOS and Android ^® apps

Complimentary Software

Complimentary pro-grade software to manage up to 32 TRENDnet cameras

Product Hardware Features
Camera Overview

• Power Connector: This model is designed to work on wireless or PoE. For wireless PoE user, please connects the power adapter to camera.
• Ethernet/PoE Port: Plug the network cable to connect to supply power to the camera if using PoE connection.
• Mounting Lock Ring: Loosen the lock ring to adjust and tighten the camera position.
  • IP66 Housing: Housing is rated with IP66.
  • IR Sensor: Detect the light source.
• IR LEDs: The IR LEDs will be on when the sensor detect low light source.
  • Sun Visor: Sun visor to prevent direct sun to the camera.

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TV-IP322WI

Warnings:

• For PoE user, it is recommended to use the PoE injector or an IEEE 802.3at compliant PoE switch.
• If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. Disassembling the product will void the warranty and may cause harm or injury.
• The installation should be done by a qualified service person and should conform to all construction and electric regulations and other local codes.

Cautions:

• Make sure the power supply voltage is correct before using the camera.
- Do not drop the camera or subject to physical shock.
- Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
- Do not aim the camera lens at the strong light such as the Sun or an incandescent lamp. Strong light can damage the camera sensor.
- The sensor may be burned out by a laser beam. When any laser equipment is being used, make sure that the surface of the sensor will not be exposed to the laser beam.
- Do not place the camera in extremely hot, cold temperatures (the operating temperature should be between -30°C to 65°C ), dusty or damp environment, and do not expose it to high electromagnetic radiation.
- To avoid heat accumulation, good ventilation is required for a proper operating environment.
• While shipping, the camera should be packed in its original packing.
- Use water proof tape to cover all the wires, cables which will be exposed outdoor after the camera installation.

There are a number of factors involved in successful camera installation. Follow the suggested installation steps and go through the check lists. This guide will help you to make your camera installation smooth and easy.

Plan for installation location

Setup Camera with CD

Hardware Installation

Plan for Installation

Viewing angle

The TV-IP322WI is a bullet camera with a focused viewing angle (71.6° horizontal) that provides non-distorted and detailed images. Choose the location where has good angle to shoot the image you expect to see. The motion detection area should also be considered when installing the camera.

Weather Conditions

The camera is an outdoor dome camera, which fits most installations indoor and outdoor. The camera can work under a wide range of weather conditions. For severe weather conditions. Using the camera in milder weather conditions will help extend the camera's life and preserve the quality of the camera image.

Moisture: Avoid damp or moist environments whenever you can. The camera is an IP66 grade water proof camera, and it will work in moist environments. However, rain may affect the picture quality, especially at night, water may reflect the light from the infrared illumination and degrade picture quality.

Temperature: Camera works within a specified temperature range. Areas with severe temperatures should be avoided when installing the camera. It's recommended that you use an enclosure with a heater and blower if you plan on using this camera outside of the specified temperature range.

TRENDnet User's Guide

TV-IP322WI

Sunlight: Avoid direct sun light exposure. Direct sun light will damage the image sensor. If sunlight is necessary for your viewing purposes, provide protection for the image sensor.

Lighting: Consider installing your camera faces the same direction of the light sources. Shooting images with top-down position outdoor or next to the existing light source are good choices. Avoid the light source if it creates a shade that darkens the viewing area.

Waterproof Cap

The TV-IP312PI is IP66 weather rated camera. There is a set of network cable waterproof cap that comes with the package. Run the network cable going through the cap and then using crimp the tool to crimp the cable with an RJ-45 modular. Plug in the network cable and then tighten the waterproof cap to prevent water running into the camera through the cable.

Setup Camera with CD

The autorun supports Windows operating system and included three types of network connection method. Select your desire connection method and follow the instruction.

• Option1: Manually Connect Camera to Wireless Network.
• Option2: Connect Cameras to a wireless Network by WPS Button
• Option3: Connect Camera by Using a Network Cable (PoE)

Option 1: Manually Connect Camera to Wireless Network

1. Insert the Installation CD into your computer's CD-ROM drive to initiate the Auto-Run program. Click the Install Camera.

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TV-IP322WI

2. Write down the MAC ID of the camera. Click Next.

3. Select "Connect camera to your wireless network manually".

1. Connect a network cable to the camera's network port and then to the router. Connect the power adapter to the camera. The IR LEDs will turn on dime red light. Allow 60 seconds for the camera to boot up. Click Next.

1. Wait while searching the cameras.

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TV-IP322WI

1. The founded cameras will show on the screen. The camera already selected by default if you have only one camera installed. If you have more than one camera in the same Network, you will need to identify the camera by the MAC ID. Click Next.

1. Select "DHCP" option to assign an IP by DHCP server or Select "Fixed IP" to set IP address manually. Click Next.

1. If you select "Fixed IP", fill out the IP address, subnet mask, default gateway, DNS server. Please ensure that the IP address of the camera and the computer must within the same network. Click Next.

1. Enter Password. The default password is "admin". You must change the default password of the camera. Enter the default password: admin and enter the new password. The password must be between 8 and 16 characters. (Alphanumeric: a-z, A-Z, 0-9, !, @, #, \$), and confirm the new password by entering the password twice.

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TV-IP322WI

1. Select your wireless network from the Available Wireless Network dropdown menu. If you don't see your wireless station on the list, click Rescan. Enter Wireless Network Password, then click Next.

1. Disconnect the network cable from the camera. Then click Next.

1. Enter "admin" on username and enter new password you just created.

1. Click the hyperlink to access to the camera's web page or click Next. It is recommended that you access the IP camera now if it was using a DHCP connection.

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1. Click Finish to exit the program or click Home to return to the main screen. This device also supports the Mobile App. Using your mobile device to scan the QR code to install the App.

Option 2: Connect Camera to a Wireless Network by WPS Button

1. Insert the Installation CD into your computer's CD-ROM drive to initiate the Auto-Run program. Click the Install Camera.

1. Write down the MAC ID of the camera. Click Next.

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TV-IP322WI

1. Select "Connect camera to your wireless network using Wi-Fi Protected Setup (WPS)".

1. Using the include security wrench to loosen the screws and remove the panel on the bottom of the camera. If you plan on using an SD card, insert an SD card into the SD card slot.

1. Connect the power adapter to the camera. The IR LEDs will turn on dime red light. Allow 60 seconds for the camera to boot up. Click Next.

1. Press the WPS button on your wireless router for 5 seconds. Within 2 minutes, press and hold the WPS button on the camera for 5 seconds.

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7. Wait while searching the cameras.

8. The founded cameras will show on the screen. The camera already selected by default if you have only one camera installed. If you have more than one camera in the same Network, you will need to identify the camera by the MAC ID. Click

Next.

9. Enter Password. The default password is "admin". You must change the default password of the camera. Enter the default password: admin and enter the new password. The password must be between 8 and 16 characters. (Alphanumeric: a-z, A-Z, 0-9, 1, @, #, \$), and confirm the new password by entering the password twice.

10. Enter "admin" on username and enter new password you just created.

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1. Click the hyperlink to access to the camera's web page or click Next. It is recommended that you access the IP camera now if it was using a DHCP connection.

1. Close the panel.

1. Click Finish to exit the program or click Home to return to the main screen. This device also supports the Mobile App. Using your mobile device to scan the QR code to install the App.

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TV-IP322WI

Option 3: Connect Camera by Using a Network Cable (PoE)

1. Insert the Installation CD into your computer's CD-ROM drive to initiate the Auto-Run program. Click the Install Camera.

1. Write down the MAC ID of the camera. Click Next.

1. Connect a network cable to the camera's network port to a PoE switch. The IR LED will be on. Allow 60 seconds for the camera to boot up. Click Next.

1. Wait while searching the cameras.

TRENDnet User's Guide

TV-IP322WI

1. The founded cameras will show on the screen. The camera already selected by default if you have only one camera installed. If you have more than one camera in the same Network, you will need to identify the camera by the MAC ID. Click

Next.

1. Select "DHCP" option to assign an IP by DHCP server or Select "Fixed IP" to set IP address manually. Click Next.

1. If you select "Fixed IP", fill out the IP address, subnet mask, default gateway, DNS server. Please ensure that the IP address of the camera and the computer must within the same network. Click Next.

1. Enter Password. The default password is "admin". You must change the default password of the camera. Enter the default password: admin and enter the new password. The password must be between 8 and 16 characters. (Alphanumeric: a-z, A-Z, 0-9, !, @, #, \$), and confirm the new password by entering the password twice.

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TV-IP322WI

1. Enter "admin" on username and enter new password you just created.

1. Click the hyperlink to access to the camera's web page or click Next. It is recommended that you access the IP camera now if it was using a DHCP connection.

1. Click Finish to exit the program or click Home to return to the main screen. This device also supports the Mobile App. Using your mobile device to scan the QR code to install the App.

Install Web Browser Plug-In for Camera Management Interface

Windows

1. Access the camera management interface.
2. Enter your username and password. Then press OK.

1. Click on the link to download the plug-in and follow the instructions to continue the installation.

1. Click Finish.

1. Restart the browser to live view.

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Mac OS X

1. Access the camera management interface.
2. Enter your username and password. Then press Login.

1. Click on the link to download the plug-in. (If you don't have the Internet access at the time you are setting up, please find the plug-in on the CD. Under /Mac directory.)

1. Double click on the WebComponents.pkg file and follow the instructions to proceed the installation.

1. Click Close.

1. Restart the browser to live view.

WiFi Camera Mounting

1. For a WiFi mounting, confirm your mobile device has at least 2 bars of WiFi connection to the WiFi Network.
2. Loosen the adjustable locking ring and and manually position the camera as desired.

1. Place the provided drill template on the wall or ceiling.

1. Drill holes for the provided screw anchors at each marked position on the template. Make sure the drill bit matches the size of the provided screw anchors.
2. You can run your cable from back of the camera, or route it through the side of the base. Skip to step 6 if you are doing so. Drill a hole in the wall for the cables.
3. Pass the camera's cables through the hole.
4. Connect the power adapter to the camera's power port.

5. Insert the provided screw anchors into the holes.

6. Align the mounting bracket with the screw anchors, and then use the provided screws to secure the camera to the mounting surface.

1. Seal edge of camera based with exterior grade caulking.
2. Loosen the lock ring to adjust the angle and tighten it to hold the position after adjustment.

Access Camera through the Web Browser

System Management and Default Settings

It is recommended that you install your camera with the CD that comes with the package and use accompanying TRENDnetVIEW Pro software for Windows computers. If you do not have the CD with you, please go to http://www.trendnet.com/support and enter the model number and download the software.

If you didn't go through the CD installation wizard or you have reset the camera, your camera has following settings:

Management IP :	192.168.10.30 or a dynamic assigned address if you connect the camera to your existing network
Administrator name :	admin
Administrator default password :	admin

If you want to access your camera directly instead of using software, you can follow the steps specified in this chapter to login to your camera. A web browser plug-in must be installed to view live image.

Logging-in to the Camera

1. Open the web browser on your computer. In the address bar, enter the IP address you setup through the setup CD or 192.168.10.30. (If you have a DHCP server on your network, the IP address will be assigned dynamically. For example, if you have a home gateway on your network and you plug-in the

camera on the same network, you can find the camera's IP address on your home gateway. If you are using 192.168.10.30, make sure your computer is in the same 192.168.10.x segment), and then press Enter.

1. Enter the user name, admin, and the password you setup through the setup CD or the default password, admin, and then click OK.

If the camera was not setup through the CD and you are accessing it the first time, you will be prompted to change password automatically.

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1. The camera management page will detect if you installed the camera video streaming plug-in or not. Click the link to download the plug-in from the camera.

Permission request depends on the Internet security settings of your computer. Click Allow to install the plug-in.

Note: for Mac systems, the plug-in file is stored on the CD or you can download the latest version from

http://www.trendnet.com/downloads/camera/mac/WebComponents.zip

1. Click Next to install the plug-in.

1. Click Finish to finish the installation.

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1. Open the browser and login again. Allow the plug-in from TRENDnet if prompted. The Live View page will show and begin streaming video.

Basic Settings

Live View

After you log-in into the camera management page, you'll see the Live View page.

Multi-Language	Change your preferred language anytime
Snapshot	Click this icon to take a video snapshot
Recording	Click once to start recording. Click it again to stop recording. The status bar will indicate if it is in recording state or not
Zoom	Click once to enable zoom. Then, click and drag the area on the picture to zoom in. Click once on picture for 100% zoom. Click the icon again to disable zoom. The zoom function works in full screen mode as well

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Video Stream	The camera has two video streams: H.264 and MJPEG. Switch to view the different video streams by clicking this icon
Full Screen Mode	Double click the picture to view in full screen mode. Double click again or press escape key on your keyboard to exit full screen mode
Status Bar	The status bar shows the status you are at, including enabled the zoom, recording video, and successfully taking a snapshotCapture succeeded.

Playback

You can playback the video recording on the network storage and download the video clip and snapshots to your local computer.

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Search for video recordings

Click the date selection, and then choose a date for the date range of your recording. Click Search to start searching.

Time line

There is a playback head in the center of the time line represented by a yellow vertical line. To look for a specific video recording, move the time line by clicking and dragging it.

If the recording is short, zoom in by clicking ⏻ button. Click ⏻ to zoom out the time scale. If you know the exact time of the day you are looking for, click → then enter the time you want to playback.

Different types of recordings are identified differently. The scheduled recordings are marked in blue, and the recordings triggered by motion detection are marked in red.

		Click and drag the time line to move your time manually
		Click this button to zoom in the scale
[7YAB]		Click this button to zoom out of the scale
		Click this button to specify a specific time of the day.And the click m selection and then click X to close this dialog box.

Play video

Use playback controls to play back the video recordings.

	Click this button to play the video
	Click this button to pause video playback
	Click this button to stop playback
	Click this button to increase playback speed*
	Click this button to decrease playback speed*
	Click to playback video frame by frame. Click again for the next frame.
	*There are 5 steps of playback speeds. You can choose from 1/8 , 1/2 , 1, 2, and 4 times of original speed.

Take Images from a video playback

You can take snapshots from playback video or make new video clips from the video you are playing back.

	Click this button to enable zoom. Then click and drag on the video to define the area you want to zoom in. Click again to get back to 100% zoom.Double click to show video in full screen and press ESC on keyboard to exit full screen mode
	Click this button to disable zoom
	Click this button to take a snapshot of current playback
	Click this button to start clipping a video from playback
	Click this button to stop clipping a video from playback

Download sections of a video

To save complete video sections or snapshots, you can download the files directly.

Click this button to download video sections

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Download snapshots

Click this button to download snapshots

Select the type of event that triggered the snapshots. Choose the Start Time and End Time. Then, click Search to find the snapshot list. Check the time of the snapshot, and then select the snapshots you want to download, then click Download.

Note: Where can I find saved files?

Videos and snapshots captured from Playback will save to your computer.

Log

The log of the camera will be saved on the network storage. You can search the relevant records and save to your local computer.

Search for logs

Click the type of log and then the Start Time and End Time. Click Search to start searching.

Click First Page, Prev Page, Next Page, and Last Page to show the logs. Click Save Log to save the logs to your computer.

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TV-IP322WI

System

System Information page shows the camera basic information. Click System then click System Info to show the page.

Basic Information
Device Name:	User defined device name
Firmware Version:	Firmware Version
MAC Address:	MAC address of the camera
System Time:	Display the system time
Network Information
IP Address:	IP address of the camera
Subnet Mask:	Network range of IP address
Default Gateway:	Gateway for the camera
Primary DNS:	Primary DNS server address
Secondary DNS:	Secondary DNS server address

Advanced Settings

System

Device Settings

Setup your camera name and location for easy identification. This camera name will also be recognized by other network camera software as the name of this camera.

OSD, On Screen Display, the camera name is setting up here as well.

Names
Camera Name:	Name of the camera. The camera name setup here can be discovered by other network camera software and OSD, On Screen Display. The default is the camera's model name:

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Location:	Label where you installed this camera
Authentication
RTSP:	Camera's video stream can be accessed with RTSP, Real Time Streaming Protocol. Only the administrator and users can view this video stream. Un-checking this box will allow everyone access to this video stream without authentication. Default: checked.
HTTP:	Camera can be accessed via password protected web management interface. Un-checking this box will allow anyone to access this camera and change its settings. Default: checked.
Service
Enable Telnet	Camera embedded Telnet service for multiple camera control for system developer. Default: disable.

User Accounts

You can setup up to 16 user accounts to access the camera's video stream with a web browser or real time video stream (RTSP). Only one administrator account can be setup to configure the camera and cannot be deleted.

User Accounts
Add:	Click Add button to add one user account. User account could view but could not change any setting.
Modify:	To change a user's name and password, highlight the user by clicking on it. Then, click Modify button. You can change the user's name and password. You can also change the administrator's password. The administrator's name is fixed, you cannot change it. Click OK to save the changes.

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Time Settings

The accuracy of the system clock is important for scheduling and accurate logging. You can synchronize the system time with your computer, or automatically check the time accuracy with a network time server (NTP server).

Time Zone	Select a time zone
Automatic Update
NTP Server:	Specify a time server (NTP server) to synchronize with. (e.g. time.windows.com)
Interval:	The time interval that the camera will synchronize the time with NTP server. Default: 1440 minutes (24 hours).
Click Save to save the changes
Manual Time Sync.
Device Time:	The system time of this camera.

Set Time:	Click the calendar icon and manually select the date.Check the Sync. with computer time to copy the time from your computer.
Click Save to save the changes

Daylight Savings

Setup daylight settings for the camera.

Daylight Saving
Enable DST:	Check this box if your time zone has daylight savings
Start Time:	Enter the Month and Date that daylight savings starts
End Time:	Enter the Month and Date that daylight savings ends

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DST Bias:	Enter how much time the daylight saving adjusted by daylight savings
Click Save to save the changes

Live View Settings

Setup the Live View buffer and the destination of record file or snap shot.

Live View Parameters
Live View Buffer:	Configure the buffer size for live view video stream. With low buffer size setting, you can get real-time video stream, but the video may be stop and go if the network is congested. With high buffer setting, you can have smooth video streaming, but the video is delayed from the time happening. Medium size can have moderate video stream smoothness and time delay.
Record File Settings

Record File Size:	This size of live view video recording. You can choose 256MB, 512MB, or 1GB a file. Smaller file size is good for many short recordings.
Save Record Files to:	By default, files will be saved under your user name, and under the TRENDnet/RecordFiles. ClickBrowseand choose a new destination if you want to save the file somewhere else.
Save Download Files to:	By default, files will be saved under your user name, and under the TRENDnet/DownloadFiles.ClickBrowseand choose a new destination if you want to save the file somewhere else.
Picture and Clip Settings
Save Snapshots in live view to:	By default, files will be saved under your user name, and under the TRENDnet/SnapshotFiles.ClickBrowseand choose a new destination if you want to save the file somewhere else.
Save snapshots when playback to:	By default, files will be saved under your user name, and under the TRENDnet/PlaybackPics. ClickBrowseand choose a new destination if you want to save the file somewhere else.
Save Clips to:	By default, files will be saved under your user name, and under the TRENDnet/PlaybackFiles. ClickBrowseand choose a new destination if you want to save the file somewhere else.
Click Save to save the changes

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Maintenance

You can do the camera system maintenance on this page.

Reboot
Reboot:	Click this button to reboot this camera.
Reset

Reset:	Reset all camera parameters except the IP parameters and user information.
Default:	Load complete factory default settings to the camera.
Import Config. File
Config File:	To load previously saved configurations, clickBrowse to find the configuration file and then click Import.
Status:	Shows the status in loading configuration file.
Export Config. File
Export:	Click Export to download configuration file. The file will be downloaded to the Download folder by default.
Remote Upgrade
Firmware:	Click Browse to find the latest firmware and then click Upgrade*.
Status:	Shows the status in firmware upgrade.
Click Save to save the changes

* TRENDnet may periodically release firmware upgrades that might add features or fix problems associated with your TRENDnet model and version. To find out if there is a firmware upgrade available for your device, please check your TRENDnet model and version using the link. http://www.trendnet.com/downloads/

Network

TCP/IP

Setup your basic IPv4 and IPv6 network settings on this page.

Network interface

MAC Address:	Click this button to reboot this camera.
Duplex and Speed:	Choose one of the Ethernet duplex and speed to match your network. Default: auto.
MTU:	Maximum transmission unit. The maximum byte size Ethernet data field.
Primary DNS:	Enter your first IPv4 or IPv6 DNS server address
Secondary DNS:	Enter your second IPv4 or IPv6 DNS server address
IPv4
DHCP:	Check this box if the IP address is assigned by DHCP server.
IPv4 Address:	Load complete factory default to the camera.
Subnet Mask:	Network range of the subnet
Default Gateway:	The default route going further from camera IPv4 subnet.
IPv6
IPv6 Mode:	Choose Manual, DHCP, or Route Advertisement.Click View Route Advertisement to find a route advertisement.ManualDHCRoute Advertisement
IPv6 Address:	IPv6 address of the camera.
Prefix Length:	Length of network prefix
Default Gateway:	The default route going further from camera IPv6 subnet.
Click Save to save the changes

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Port

You can change the service ports number of the camera or disable RTSP or HTTPS services.

Port Numbers
HTTP Port:	The default web access port. You can change the port number. However, you cannot disable the web service. The default port number is 80.
RTSP Port:	The Real-Time Streaming Protocol port for video streaming. You can change the port number or disable the service by uncheck the box. The default port number is 554.

HTTPS Port:	The secured web service port. You can change the port number, or you can disable the service by uncheck the box. The default port number is 443.
Click Save to save the changes

DDNS

Dynamic Domain Name Service, DDNS, allows you to find your camera from the Internet with an easy to remember domain name.

DDNS
Enable DDNS:	Check this box to enable DDNS Service.
DDNS Type:	Select a DDNS service provider.
Server Address:	Enter the DDNS server address.

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Domain:	Enter your registered domain name on selected DDNS service.
User Name:	Enter the account name.
Password:	Enter the password.
Click Save to save the changes

PPPoE (ADSL)

Setup PPPoE (ADSL) connection to connect your camera with your ISP, Internet Service Provider.

PPPoE (ADSL)

Enable PPPoE: Check this box to enable PPPoE connection.

Dynamic IP:	The IP address provided by ISP
User Name:	Enter the account name.
Password:	Enter the password.
Confirm:	Enter the password again.
Click Save to save the changes

SNMP

SNMP Settings allows you to assign the contact details, location, community name and trap settings for SNMP. This is a networking management protocol used to monitor network-attached devices. SNMP allows messages (called protocol data units) to be sent to various parts of a network. Upon receiving these messages, SNMP compatible devices (called agents) return data stored in their Management Information Bases.

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SNMP V1/V2
Enable SNMPv1:	Check this box to enable SNMP v1 management.
Enable SNMPv2c:	Check this box to enable SNMP v2c management.

Read SNMP Community:	Specify the password for access the SNMP community for read only access
Write SNMP Community:	Specify the password for access to the SNMP community with read/write access
Trap Address:	Specify the IP address for the SNMP trap community
Trap Port:	Specify the port number for the SNMP trap community
Trap Community:	Specify the name of SNMP trap community
SNMP V3
Enable SNMPv3:	Check this box to enable SNMP v3 management.
Read User Name:	SNMP v3 member user name
Security Level:	Choose one of the security levels. Authentication and Privacy Authentication only Privacy only
Authentication Algorithm:	Choose the authentication method to verify the source of information: MD5 or SHA.
Authentication Password:	Specify the authentication password between 8 to 32 letters.
Private-key Algorithm:	Choose the privacy key to encrypt SNMP messages: DES or AES.
Private-key Password:	Specify the privacy key between 8 to 32 letters.
Write User Name:	SNMP v3 manager user name
Security Level:	Choose one of the security levels.
Authentication Algorithm:	Choose the authentication method to verify the source of information: MD5 or SHA.
Authentication Password:	Specify the authentication password between 8 to 32 letters.
Private-key Algorithm:	Choose the privacy key to encrypt SNMP messages: DES or AES.
Private-key Password:	Specify the privacy key between 8 to 32 letters.

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SNMP Other Settings
SNMP Port:	SNMP service port number.
Click Save to save the changes

802.1X

Setup 802.1X for remote authentication service.

802.1X Authentication
Enable IEEE 802.1X:	Check this box to enable 802.1X authentication service.

EAPOL version:	Extensible Authentication Protocol (EAP) over LAN (EAPoL). Choose version 1 or 2. This version number must matches to your 802.1X service EAPOL version.
User Name:	Enter the account name.
Password:	Enter the password.
Confirm:	Enter the password again.
Click Save to save the changes

IP Address Filter

Set up a list of clients allow only the clients on the list to access this camera or to reject clients on the list from access this camera.

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IP Address Filter
Enable IP Address Filter:	Check this box to enable IP address filtering service.
IP Address Filter Type:	Choose deny to ban the listed IP addresses or Allow to allow listed host to access this camera.
Add:	Click Add to add a user account
Modify:	To modify an entry on the list, highlight the entry by clicking on it. Then, click the Modify button.Enter the IP address then click OK.
Delete:	To delete an entry on the list, highlight the entry by clicking on it. Then, click Delete.
Click Save to save the changes

QoS (Quality of Service)

Setup traffic prioritization to help smooth out the video stream. You can set the Differentiated Services Code Point (DSCP) bits on outgoing data streams. The QoS capable network device will forward different data in different priorities. The meaning of the value is different in different DiffServ domains. Consult your network manager for the setup details.

QoS
Video/Audio DSCP:	Enter Video/Audio DSCP. Default: 0.
Event/Alarm DSCP:	Enter Event/Alarm DSCP. Default: 0.
Management DSCP:	Enter Management DSCP. Default: 0.
Click Save to save the changes

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UPnP

Universal Plug-and-Play is a device discovery protocol set. It allows your camera to easily be found, for example, on a Windows operation system.

UPnP
Enable UPnP:	Check this box to enable UPnP connection.
Friendly Name:	The name that will be appeared when searched.
Port Mapping
Enable Port Mapping:	Check this box to enable UPnP connection.
Port Mapping Mode:	Choose Manual or Auto port mapping.
External Port:	Choose the port number for mapping.
Click Save to save the changes

Wi-Fi

Connect the camera via wirelessly.

Wireless list
Click Search button to search the wireless network
No.	The sequential number of the wireless network.

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SSID:	Display network name (SSID) in the same network
Working mode:	Display the SSID that using the infrastructure or ad-hoc encryption method
Security mode:	Display the wireless encryption type.
Channel	Display wireless channel.
Signal	Display the signal strength
Speed (mbps)	Display the maximum wireless connection speed
Wi-Fi
SSID:	Display the selected SSID
Network Mode:	Select Manage or Ad-Hoc mode. The Manage mode will optimal the best solution for the SSID.
Security Mode:	Supports fiv security keys. WEP, WPA-PSK, WPA-Enterprise (Radius), WPA2-PSK, WPA2-Enterprise (Radius).
Encryption Type:	Select the encryption type that match to the router.
Key:	Enter the encryption key.
WPS
Enable WPS:	Check this box to enable WPS
PIN Code:	Click Generate button to generate a pin code.
PBC Connection:	Using Push button configuration method to connect wireless network. Make sure your router has WPS button. Click Connect button, within two minutes, press the WPS button on the router to establish the wireless connection.
User router PIN code:	Select this method if the PIN code is generated from the router side. Eenter router's pin code and then click Connect button.
SSID:	If you have select the SSID from the list, the SSID will display here.
Router Pin Code:	Enter router's pin code here

Click Save to save the changes

Video

Video Format

Adjust the format of video.

Video Format
Stream Type:	Select Main Stream (Normal) or Sub Stream
Video Encoding:	Choose the video stream you want to modify. Main stream supports H.264 only. Sub Stream supports H.264 and MJPEG.
	Main Stream	Sub Stream

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Resolution:	H.264	H.264/MJPEG
Bitrate Type:	Choose between variable bit rate or constant bit rate for video compression. The default is variable rate.
Video Quality:	The default is medium quality.
Frame Rate:	Choose the capturing frame rate. The default value is 30 frames per second. Reduce the frame rate to reduce the capture file size.
Max. Bitrate:	Choose the maximum video sampling bit rate. Default: 2048

I Frame Interval	An I Frame is a frame that records a complete picture. Frames between I frames, (P frame or B frame) only records the image differences between two frames. Choose the I Frame Interval here. The default is 60.
Click Save to save the changes

Display Settings

Adjust video image quality, lightness, and color settings here.

Display Settings
Brightness:	Use the slider or enter a number (0-100) to adjust the image brightness. Default: 50

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Contrast:	Use the slider or enter a number (0-100) to adjust the image contrast. Default: 50
Saturation:	Use the slider or enter a number (0-100) to adjust the color saturation. The greater number means the color will be more saturated. Default: 50
Sharpness:	Use the slider or enter a number (0-100) to adjust the image sharpness. Default: 50

Smart IR :	Enable	✓
Max. Exposure Time :	1/30	✓
Video Standard :	60Hz	✓
Day/Night Switch :	Auto	✓
Sensitivity :	Normal	✓
Switch Time :	5
Mirror :	Default	✓
D-WDR :	Enabled	✓
D-WDR Level :	20
White Balance :	Automatic	✓
Digital Noise Reduction :	Normal Mode	✓
Noise Reduction Level :	100

Display Settings

Smart IR:	Smart IR can adjust the strength of infrared lights at night depending on the distance of an object to maintain the maximum IR light distance and while maintaining a clear picture when object is close by. Default: On.
Max. Exposure Time:	Adjust this value for exposure time for each picture. You can choose a value between 1/3 second to 1/100,000 second. The default value is 1/30 second exposure time for each picture.1/31/61/121/301/601/1201/1501/2001/2501/5001/7501/10001/20001/40001/100001/100000
Video Standard:	This is the base frequency for the video refresh rate. It is recommended to set to the same frequency of your local video standard (NTSC: 60, PAL: 50). Default: 60Hz.50hz60hz
Day/Night Switch:	Choose whether you want the camera to be set to the day mode (color video) or night mode (IR enhanced black/white video). You can manually set it to day mode or night mode, adjust by lighting (Auto), or pre-define schedule.Day:The speed dome displays color image. It is used for normal lighting conditions.

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	Night:The image will be black and white. Night mode can increase the sensitivity in low light conditions.Auto:In Auto mode, the day mode and night mode can switch automatically according to the light condition of environment.Schedule:Use quick selection or enter the time down below.Click OK to confirm the time you want to set.
Sensitivity:	Adjust the light sensor sensitivity.
Switch Time:	The time delayed to switch between Day/Night modes. Longer switch time can prevent unnecessary mode flipping if an object is blocking the light source temporarily. Range: 5-120 seconds, default: 5 seconds.
Mirror:	Select from OFF or ON option to set the correct direction of the camera view.
D-WDR:D-WDR Level	This Digital Wide Dynamic Range feature helps to improve the image quality under limited light source. Higher value brings brighter images.

White Balance:	Choose a corresponding light source to fit the environment.
	AutomaticLockedIncandescent Lamp(3000K)Warm Light Lamp(4000K)Natural Light(5500K)Fluorescent Lamp(6500K)
Digital Noise Reduction:	Enable or disable noise reduction.
Noise Reduction Level:	Noise Reduction Level: Adjust the effect of digital noise reduction. Range: 0-100%, default : 100%

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On Screen Display (OSD) Settings

You can display the camera name and the time the video is shooting on the screen.

OSD Display
Display Name:	Check this box to display the product name that was setup in the device settings (refer to page 25 to change the device name.)
Display Date:	Check this box to display system time.
Display Week:	Check this box to display time of the week.
Time Format:	Select 12 or 24 hours' time format.
Data Format:	Select different date format.
Display Mode:	Select transparent/flashing format.

OSD Size:	Select different size format. (Auto, 16*16, 32*32, 48*48, 64*64)
Click Save to save the changes

Text Overlay

Display extra information on the screen over the image.

Text Overlay
Check Box:	Check this box to enable text overlay.
Text Field:	Enter the text you want to display. You can enter your local language if you want. The text field allows maximum 44 English letters or 20 non-English characters.
Click Save to save the changes

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Privacy Mask

Create a masking area to keep your privacy. You can create up to four independent masking areas by clicking and dragging on the screen.

Privacy Mask
Enable Privacy Mask:	Check this box to enable privacy masking.
Drawing Area:	Click this button to start drawing privacy area.
Stop Drawing:	Click this button to stop drawing.
Clear All:	Click this button to clear all the mask areas.
Click Save to save the changes

Video Recording

Video Recording
Pre-record:	Recording time before trigger event.
Post-record:	Recording time after trigger event.
Overwrite:	Select Yes to allow older recordings to be overwritten.
Enable Record Schedule:	Check this box and then click Save to enable video recording.
Edit:	Click Edit to edit the recording schedule.

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1. Select day of the week you want to edit the schedule.
2. Select All Day or Customized schedule of the day.
3. Set the time period and the event you want to trigger the video recording continuous (always recording) or motion detection.
4. Click Copy to Week if you want the same daily schedule every day. Or, you can select other day of the week and click Copy to copy the schedule of the day to other days.
5. Click another day of the week by clicking on its tab to set the next schedule. Click OK when you have finished your settings.

Click Save to save the changes

Event

Motion Detection

Set up how the motion detection event will be triggered and what actions will be triggered.

Motion Detection
Enable Motion Detection:	Check this box to enable motion detection. Click Save to save the choice.
Enable Motion Tracking:	Check this box to enable motion tracking. Motion tracking is a dynamic display that shows the current status of motion detection. The motion tracking is displayed by a green grid. The grid area represents

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	that the camera detects motion in this area. Click Save to save the choices.
Draw Area:	Click Draw Area button to start drawing. Click and drag on the area you want to set up the motion detection. You can draw up to 8 different areas. Click Stop Drawing to stop drawing motion detection areas.The red grids represent the detection area.
Sensitivity:	Move the slider to adjust detection sensitivity.
Clear All:	Click this button to clear all the set up areas.

ARMING SCHEDULE

Arming Schedule
Edit:	Click Edit to define when you want the motion detection works.1. Select day of the week you want to edit the schedule.2. Set the time period you want to enable motion detection. (Default is 0-24 hours, all day).3. Click Copy to Week if you want the same daily schedule every day or you can select other day of the week and click Copy to copy the schedule of the day to other days.4. Select another day of the week by clicking on its tab to set next schedule. Click OK when you finished your setting.
Notification
Send Email:	Check this box to send an e-mail notification when motion is detected. Go to Events / Email to setup email account information.
Upload Snapshot:	Check this box to send snapshots to an FTP server or configured Network Storage when motion is detected. Go to Network Storage or FTP to setup server information

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Network Storage	Check this box to send video clip to network storage when motion is detected. Go to Storage > Network Storage to setup Storage server information
Click Save to save the changes

Video Tamper

This is to detect if the camera has been tampered with and surveillance is compromised. You can set up tamper proof notifications to alert the system manager to check the camera.

Tampering Event
Enable Tamper Detection:	Check this box to enable tamper detection. Click Save to save the settings.
Draw Area:	Click Draw Area button to start drawing. Click and drag on the area you want to set up the tamper detection. You can setup only one area for tamper detection. Click Stop Drawing to stop drawing motion detection areas. The gray block represent the detection area.
Sensitivity:	Move the slider to adjust detection sensitivity.
Clear All:	Click this button to clear all the set up areas.
Click Save to save the settings.

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ARMING SCHEDULE

NOTIFICATION

Send Email :

Save

Arming Schedule

Edit:

Click Edit to define when you want the tamper detection works.

1. Select the day of the week you want to edit the schedule.
2. Set the time period you want to enable tamper detection. (Default is 0-24 hours, all day).
3. Click Copy to Week if you want the same daily schedule every day. Or, you can select other day of the week and click Copy to copy the schedule of the day to other days.
4. Select another day of the week by clicking on its tab to set the next schedule. Click OK when you have finished your settings.

Notification

Send Email:	Check this box to send an e-mail notification when motion is detected. Go to Events / Email to setup email account information.
Click Save to save the changes

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Exception

Provides notifications for other system events, set up your notifications here.

Notification
Exception Type:	First choose the exception type, then choose the corresponding action.
Send Email:	Check this box to send an e-mail notification when motion is detected. Go to Events / Email to setup email account information.
Click Save to save the changes

Snapshot

You can set up your camera to continuously take snapshots or take snapshots when an event happens.

Continuous
Enable:	Check this box to continuously take snapshots.
Format:	Save snapshots in JPEG format
Resolution:	Uses the same resolution set in Video Format for the snapshot resolution.
Quality:	Choose a compression quality for snapshots.
Interval:	State the time interval between snapshots. The default interval is 10 seconds.

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Click Save to save the changes
Event Triggered
Enable:	Check this box to take snapshots when an event is occurred.
Format:	Save snapshots in JPEG format
Resolution:	Uses the same resolution set in Video Format for the snapshot resolution.
Quality:	Choose a compression quality for snapshot.
Interval:	State the time interval between this series of snapshots. The default interval is 1 second.
Capture Number:	State how many snapshots you want to take in a single triggered event. Default: 3 pictures.
Click Save to save the changes

Click Save to save the changes
Event Triggered
Enable:	Check this box to take snapshots when an event is occurred.
Format:	Save snapshots in JPEG format
Resolution:	Uses the same resolution set in Video Format for the snapshot resolution.
Quality:	Choose a compression quality for snapshot.
Interval:	State the time interval between this series of snapshots. The default interval is 1 second.
Capture Number:	State how many snapshots you want to take in a single triggered event. Default: 3 pictures.
Click Save to save the changes

Email

Set up email accounts for notifications.

Sender
Sender:	Enter the name to appear as the email sender.
Sender's Address:	Enter sender's email address.

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SMTP Server:	Simple Mail Transportation Protocol Server address, the outgoing email server address. Please ask your email service provider for details.
SMTP Port:	Service port number for outgoing email.*
Enable SSL:	Check this box if your service provider requires a SSL secured connection.
Attach Image/Interval:	Check Attach Image if you want to send a snapshot image with the email notification and select the interval of snapshots in seconds.
Authentication:	Check this box if your server requires a password in order to send email. Most email servers require authentication when sending an email.
User name:	Enter the user name of outgoing email account
Password:	Enter the password
Confirm:	Enter the password again to confirm that the password was entered correctly.
Click Save to save the changes
Receiver
Receiver 1:	The first receiver's name.
Receiver 1's Address:	The first receiver's email address.
Receiver 2:	The second receiver's name.
Receiver 2's Address:	The second receiver's email address.
Receiver 3:	The third receiver's name.
Click Save to save the changes

* Many ISPs do not allow service port 25 going through their network. Other popular ports are 587 and 465. Please consult your email service provider and ISP for details.

Storage

Storage Management

* Micro SD card or Network storage device must be setup / formatted before it can be managed / stored. Camera will save to SD card only when there is no additional NAS device setup.

SD Card Slot

Micro SD slot is located at the bottom of the camera under a protective cover. Using the included security wrench to loosen the screws and remove the panel. Insert a SD card into SD card slot. Put the protective cover back to camera.

Network Storage

* Network Storage must be setup before it can be managed. For storage management, please refer to the next section.

The camera supports two formats of network storage file systems: NFS and SMB/CIFS. NFS, Network File System, is natively supported by Linux computers and most NAS, Network Attached Storage. SMB/CIFS, Common Internet File System, is natively supported by Windows ^® systems and now is generally supported by Linux and OS X ^® .

You can add up to 8 network storages for your camera. The recordings will subsequently be stored in these spaces. Save video from the first storage and then the next when the first one is full. Click on the entry to change the settings and click Save to save the settings.

Network Storage
No:	The sequential number of the network storage.
Type:	The type of storage.
Server Address:	Enter the IP address of your network storage.
File Path:	Enter the file path on the server for network storage.
Capacity:	Enter the size of the disk space you want to assign for this storage. The minimum disk space requirement is 8GB. If you do not want to limit the size and use the full physical disk space, enter 0 in this field.
File System:	Choose between NFS or CIFS for file system. If you assign the network storage on a Windows® computer, set it to SMB/CIFS. (if you use an anonymous account, please still enter a random user ID and password before saving)

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User Name:	Enter the user name if the network storage requires authentication. Leave it blank if no authentication is required.
Password:	Enter the password to access the network storage.
	Tip: To create network storage on your Windows® based system, create a shared folder and then test your set up with another computer. Enter the IP address of the computer here and enter the shared folder name with a leading forward slash. For example, if you have a shared folder named “SMB”, enter “\SMB” in the File Path.
Click Save to save the changes

FTP Server

FTP

Enable Snapshot to FTP:	Check this box if you want to store snapshots on the FTP.
Server Address:	Enter the FTP server IP address.
Port:	Enter the service port number of the FTP server.
User Name/Anonymous:	Check Anonymous if the FTP server does not require authentication. Enter the User Name if the FTP server requires authentication.
Password:	Enter the password of the FTP account.
Confirm:	Enter the password again to make sure the password was entered correctly.
Directory Structure:	When saving snapshots on an FTP server, they can be saved in a single place or organized with meaningful directory names.Save in root directory: You can choose to store all files in the same folder of FTP login.Save in directory: Structure your folders with camera name or IP address.
Directory:	Use Camera Name: Use the camera name to organize the saved files.Use Camera IP: Use the camera IP address to organize the saved files.
Click Save to save the changes

Troubleshooting

1. The camera can't be accessed or access is slow

There might be a problem with the network cable. To confirm that the cables are working, ping the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (...bytes = 32 time = 2 ms).

Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly. Please confirm the power for the devices are well connected and functioning properly.

2. The camera can be accessed locally but not remotely

This might be caused by a firewall. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the Network Camera to be accessible outside your local LAN. For more information, please refer to the section about installing your camera behind a router.

Make sure that the Network Camera isn't conflicting with any Web server you may have running on your network.

The default router setting might be a possible reason. Check that the configuration of the router settings allow the Network Camera to be accessed outside your local LAN.

3. White vertical lines appear on the image from the camera

It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Network Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.

4. The camera images are 'noisy'

Often if the camera is in a low-light environment, the images can contain a lot of noise. Try enabling Night mode and see if that improves the image quality. Otherwise, try to use the camera in a location where there is a bit more light source.

5. Video can't be viewed through the web browser interface.

ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX plugin to be installed.

If you are using Internet Explorer with a version number lower than 6, then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera. Try also viewing the video using Java. Ensure that you have the latest version of Java installed before you do. Go to www.java.com for more information.

6. How to hardware reset the camera to factory default setting?

The reset button is located at the bottom of the camera under a protective cover. Using the included security wrench to loosen the screws and remove the panel. Press and hold the reset button and connected the power adapter to the camera; continue hold the reset button for 10 seconds then release it. Wait for 60 seconds for camera to boot up. The camera will restore to factory default setting. You can also do factory reset via Web GUI under Advance Setting >> System >> Maintenance.

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7. The camera plugins does not work with Chrome.

Due to security updates, Chrome might block the NPAPI plugin, which prevents live view from the camera. To temporarily enable the NPAPI plugin, open Chrome and in the address bar enter chrome://flags. Scroll down the page and look for the "Enable NPAPI" flag and click Enable. And in the left corner of the page, click "RELAUNCH NOW".

8. The camera isn't sending email notifications from my gmail account.

Google's security settings may prevent the TV-IP312PI from accessing your gmail account to send notifications. To change the security settings, log into your account, then click on your account settings. Under the Signing in section, locate the Access for less secure apps setting, and click on it. Under the options, select Turn on. This should allow the camera to send notifications from your gmail account.

Note: Due to security updates, some features may not function properly. Please check our website at www.trendnet.com/support for the latest firmware.

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Country Code selection feature to be disabled for products marketed to the US/CANADA

Industry Canada Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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Europe – EU Declaration of Conformity

TRENDnet hereby declare that the product is in compliance with the essential requirements and other relevant provisions under our sole responsibility.

Safety

EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

EMC

EN 301 489-1 V1.9.2: 09-2011

EN 301 489-17 V2.2.1: 09-2012

EN 55022: 2010+ AC 2011

EN 55024: 2010

Radio Spectrum & Health

EN 300 328 V1.8.1: 06-2012 Class B

EN 62311: 2008

Energy Efficiency

Regulation (CE) No. 278/2009

This product is herewith confirmed to comply with the Directives.

Directives

Low Voltage Directive 2006/95/EC

EMC Directive 2004/108/EC

R&TTE Directive 1999/5/EC

EMF Directive 1999/519/EC

Ecodesign Directive 2009/125/EC

RoHS Directive 2011/65/EU

REACH Regulation (EC) No. 1907/2006

This device is a 2.4GHz Wideband transmission system (transceiver), intended for use in all EU member state and EFTA countries, except in France and Italy where restrictive use applies.

In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services.

This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France.

This device is designed to provide uninterrupted monitoring and/or recording. This device does not offer power management functionality such as Off mode or Standby mode or network standby mode.

TRENDnet User's Guide

TV-IP322WI

cs Česky [Czech]	TRENDnet tímto prohlašuje, že tento TV-IP562WI je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES, 2006/95/ES, a 2009/125/ES.
da Dansk [Danish]	Undertegnede TRENDnet erklærer herved, at følgende udstyr TV-IP562WI overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF, 2006/95/EF, og 2009/125/EF.
de Deutsch [German]	Hiermit erklärt TRENDnet, dass sich das Gerät TV-IP562WI in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG, 2006/95/EG und 2009/125/EG befindet.
et Eestl [Estonian]	Käesolevaga kinnitab TRENDnet seadme TV-IP562WI vastavust direktivi 1999/5/EÜ, 2006/95/EÜ ja 2009/125/EÜ põhinõuetele ja nimetatud direktlivist tulenevatele teistele asjakohastele sätetele.
en English	Hereby, TRENDnet, declares that this TV-IP562WI is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC, 2006/95/EC, and 2009/125/EC.
es Español [Spanish]	Por medio de la presente TRENDnet declara que el TV-IP562WI cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE, 2006/95/CE, 2009/125/CE y.
el Eλληνική [Greek]	ME THN ΠΑΡΟΥΣΑΤRENDnet ΔΗΛΩΝΕΙ OTI TV-IP562WI ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/EK, 2006/95/EK, 2009/125/EK και.
fr Français [French]	Par la présente TRENDnet déclare que l'appareil TV-IP562WI est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE, 2006/95/CE, 2009/125/CE et.
it Italiano[Italian]	Con la presente TRENDnet dichiara che questo TV-IP562WI è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE, 2006/95/CE e 2009/125/CE.
lv Latviski [Latvian]	AršoTRENDnetdeklarē, ka TV-IP562WI atbilstDirektīvas 1999/5/EK, 2006/95/EK, un 2009/125/EK bútiskajämprasibām un citiemar to saistītajiemnoteikumiem.

it Lietuvliy[Lithuanian]	Šiuo TRENDnet deklaruoja, kad šis TV-IP562WI atitinka esminius reikalavimus ir kitas 1999/5/EB, 2006/95/EB ir 2009/125/EB Direktyvos nuostatas.
nl Nederlands[Dutch]	Hierbij verklaart TRENDnet dat het toestel TV-IP562WI in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG, 2006/95/EG, en 2009/125/EG.
nt Malti [Maltese]	Hawnhekk, TRENDnet, jiddikjara li dan TV-IP562WI jikkonforma mal- htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid- Dirrettiva 1999/5/KE, 2006/95/KE, u 2009/125/KE.
hu Magyar[Hungarian]	Alulírott, TRENDnet nyilatkozom, hogy a TV-IP562WI megfelel a vonatkozó alapvető követelményeknek és az 1999/5/EK irányelv, a 2006/95/EK és a 2009/125/EK irányelv egyéb elöírásainak.
pl Polski [Polish]	Niniejszym TRENDnet oświadcza, że TV-IP562WI jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/WE, 2006/95/WE i 2009/125/WE.
pt Português[Portuguese]	TRENDnet declara que este TV-IP562WI está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE, 2006/95/CE e 2009/125/CE.
sl Slovensko[Slovenian]	TRENDnet izjavlja, da je ta TV-IP562WI v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES, 2006/95/ES in 2009/125/ES.
ek Slovensky[Slovak]	TRENDnettýmtovyhlasuje, że TV-IP562WI spíñazákladnépožiadavky a všetkypríslušnéustanoveniaSmernice 1999/5/ES, 2006/95/ES, a 2009/125/ES.
fi Suomi [Finnish]	TRENDnet vakuuttaa täten että TV-IP562WI tyyppinen laite on direktiivin 1999/5/EY, 2006/95/EY ja 2009/125/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
sv Svenska[Swedish]	Härmed Intygar TRENDnet att denna TV-IP562WI står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG, 2006/95/EG och 2009/125/EG.

TRENDnet User's Guide

Limited Warranty

TRENDnet warrants only to the original purchaser of this product from a TRENDnet authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service. This limited warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by TRENDnet, including but not limited to purchases from Internet auction sites.

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal use and service. Specific warranty periods are listed on each of the respective product pages on the TRENDnet website.

- AC/DC Power Adapter, Cooling Fan, and Power Supply carry a one-year warranty.

Limited Lifetime Warranty

TRENDnet offers a limited lifetime warranty for all of its metal-enclosed network switches that have been purchased in the United States/Canada on or after 1/1/2015.

• Cooling fan and internal power supply carry a one-year warranty

To obtain an RMA, the ORIGINAL PURCHASER must show Proof of Purchase and return the unit to the address provided. The customer is responsible for any shipping-related costs that may occur. Replacement goods will be shipped back to the customer at TRENDnet's expense.

Upon receiving the RMA unit, TRENDnet may repair the unit using refurbished parts. In the event that the RMA unit needs to be replaced, TRENDnet may replace it with a refurbished product of the same or comparable model.

In the event that, after evaluation, TRENDnet cannot replace the defective product or there is no comparable model available, we will refund the depreciated value of the product.

If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit's warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use, or (iii) the product was subject to conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation, a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. International customers

TRENDnet User's Guide

Limited Warranty

shipping from outside of the USA and Canada are responsible for any return shipping and/or customs charges, including but not limited to, duty, tax, and other fees.

Refurbished product: Refurbished products carry a 90-day warranty after date of purchase. Please retain the dated sales receipt with purchase price clearly visible as evidence of the original purchaser's date of purchase. Replacement products may be refurbished or contain refurbished materials. If TRENDnet, by its sole determination, is unable to replace the defective product, we will offer a refund for the depreciated value of the product.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF TRENDNET'S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

Visit http://www.trendnet.com/gpl or the support section on http://www.trendnet.com and search for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please visit http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for specific terms of each license.

PWP07172015v3

V1.0R 07.31.2015

TRENDNET®

Product Warranty Registration

Please take a moment to register your product online. Go to TRENDnet's website at http://www.trendnet.com/register

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