HC3299 - Air-conditioner N'oveen - Free user manual and instructions

Brand	N'oveen
Model	HC3299
Product Type	Wall-mounted air conditioner/heater
Power Supply	220-240 V ~10 A
Heating Power	1000 W (low), 2000 W (high)
Operating Modes	Cold air, warm air, hot air
Temperature Range	10°C to 49°C
Timer	24-hour timer
Control	Touch panel, remote control, WiFi via Tuya Smart app
Remote Control Battery	Lithium CR2025 3V
WiFi Connectivity	Yes, via Tuya Smart app
Child Lock	Yes
Window Open Function	Smart energy saving mode
Swing (Louver)	Up and down oscillation
Overheat Protection	Automatic shut-off
Installation Height	At least 2 m above floor
Filter	Washable filter at back
Cleaning	Soft moist cloth and neutral detergent
Safety	For children aged 8+ with supervision; keep children under 3 away unless supervised
Warranty	Refer to warranty card (included)

Frequently Asked Questions - HC3299 N'oveen

How do I install the N'oveen HC3299 air conditioner?

The heater must be wall-mounted at least 2 m above the floor. Drill two holes near a corner (25 mm from edge), insert expanding pipes, and fix screws with 10 mm protruding. Then hang the unit on the screws. Ensure no electrical cables or pipes are behind the wall.

How can I set the current time and day on the device?

Press the Set button repeatedly: first to set the hour (00-24), then minutes (00-59), and then the day of the week (Mo-Su). Use the + and - buttons to adjust each value.

What are the different heating modes and how do I select them?

Press the MODE button on the remote control to cycle through: cold air, warm air (1000W), and hot air (2000W). The first press after turning on gives cold air, second warm, third hot, fourth cold again.

How do I use the 24-hour timer?

Press the 24H button repeatedly to set the timer from 00 (off) to 24 hours. The L indicator lights up when a timer is set. After the set time, the heater will turn off.

How does the thermostat work?

Use the + and - buttons to set the desired temperature (10°C-49°C). When room temperature drops 2°C below the set point, the heater runs at 1000W; if it drops 4°C below, it runs at 2000W. When the temperature reaches or exceeds the set point, the heater blows cold air.

What is the Window Open Function?

Press the AUTO button to activate this energy-saving feature. The appliance monitors the room temperature; if it drops 3°C or more within 1 minute (indicating an open window), the heater stops. Press AUTO again to deactivate.

How do I enable the child lock?

Press the LOCK button on the remote control. All lights except the power light turn off, and buttons become inactive. Press LOCK again to unlock.

How can I connect the unit to WiFi?

Download the Tuya Smart app, create an account, and ensure the unit is in WiFi coverage. Press and hold the One Start button for 5 seconds until the indicator rapidly blinks. In the app, tap Add Device, confirm the blinking indicator, enter your WiFi password, and wait for connection.

How do I clean and maintain the air conditioner?

Unplug the unit before cleaning. Use a soft, moist cloth and neutral detergent. Do not use abrasive materials. To clean the filter, press the top of the plastic net at the back to open it. Ensure the vents are free of dust.

What should I do if the heater overheats?

The heater has an overheat protection that automatically shuts it off. Unplug the unit, wait about 30 seconds for it to cool, and remove any obstructions from the vents. Plug it back in and turn it on. If the problem persists, contact customer service.

USER MANUAL HC3299 N'oveen

Exterior view of a modern stainless steel appliance with digital display (no visible text or symbols)

HC3299 WiFi

POLSKI....s. 2

ENGLISH....p. 8

WAŻNE ŚRODKI BEZPIECZEŃSTWA

Rys. 2

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Rys. 5 Rys.6

Obsługa przez WIFI

Pic 7

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Pic 10

Pic 11

Thank you for buying our product. Please read this instruction carefully before operating the heater. Keep this operating instruction for future reference.

1. The heater should be hung on the wall and make the wind outlet down. You must not place it precipitantly or tipsily.
2. Please do not use the heater in the place where full of combustible or explosive gas. Don't cover the wind outlet.
3. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
4. The heater must not be located immediately below an electrical socket. The electrical socket must be equipped with earth wire, its capacity should be 220-240 V \~10A. The socket and the power plug should be in good connecting condition.
5. If nobody is in using or you are repairing the heater, please pull off the plug.
6. Please don't touch the heater by the wet hand or other conductor.
7. If motor is not working properly, please stop it immediately.
8. During using the heater, please do not open the door or window continually otherwise it will influence the heating effect.
9. If want to shut off the heater, press the on/off switch to off, then the heater will keep the fan working 30 seconds until it blowing out cool wind, then the heater will stop working, and you may pull off the plug.
10. Do not use this heater in bathroom.
11. Timer sets the heater working time.
12. Remote control, please use 1 battery.
13. The heater must be installed at least 2 m above the floor.
14. If the heater needs repair, please ask for special person or our company authorized maintenance department.
15. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
16. Children of less than 3 years should be kept away unless continuously supervised.
17. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8

years shall not plug in, regulate and clean the appliance or perform user maintenance.

1. CAUTION — some parts of this product can become very hot and cause burns.

Particular attention has to be given where children and vulnerable people are present.

INSTALLING THE DEVICE

The heater shall be installed and used according to the safe standard.

To avoid all dangers, follow the safety instructions.

• The installation must be done by the service agent or similarly qualified persons in order to avoid a hazard.
• Important! Make sure that there are no electric cables or other installations (for example water pipes) near the drill holes. Make sure that the appliance is securely and vertically fitted to the wall.

Get two holes on the wall 2 m above the floor and near the corner more 25 mm, be sure to make the diameter just as same as the expanding pipe.

Fix two screws on the expanding pipe, keep the tips of the screws out for 10mm, and hang up the machine after the screws are fixed enough

1. Before inserting the plug into an electrical outlet, make sure that the electrical supply in your area matches that on the rating label on the unit.
2. Carefully remove the heater from the plastic bag and the carton.
3. Place the heater on a firm level surface, setting the master button to “-”position. plug the cord set into a AC220-240V electrical outlet, with “BEE” sounds the “Power” light is on and the heater will shows the room temperature.

1. Set time

WEEK Press "Set" button again, "Mo" light twinkle, press "⊖⊕ two buttons set the week from Mo--Su (Mo=Monday...Su=Sunday ect.)

HOUR Press "Set" button one time, LED display front "00" twinkle, press "− + two buttons set the Hours from 01--00(01=1 o'clock,02=2 o'clock...00=24 o'clock ect.)

MINUTE Press "Set" button again, LED display behind "00" twinkle, press "○●+ two buttons set the minutes from 00--59(01=1 Minute,02=2 Minute ect.)

1. Turn the heater ON by pressing remote control the ON/OFF button, the unit will blow the cold air.
2. Pressing the "MODE" button on remote control, the unit will blow the warm air and will light on.
3. Pressing the "MODE" button second times on remote control, the unit will blow the hot air and the will light on
4. Pressing the "MODE" button Three times on remote control, the unit will blow the cold air
5. Pressing the "Swing" button, the heater will be swing the blade up and down

PS: For smart operate, customer only press the one start button near about master button, the heater will working with hot air and Swing function.

3) 24H Timer FUNCTION

1. Press “24H” button, set the timer up to 24 hours, keep press “24H” button to increase the hours from 00--24(00=close,01=1hour,02=2 hours...24=24 hours ect.) and the “L” light is on.

PS:set as "00" means no set timer, the "L" light is off.

4) THERMOSTAT INSTRUCTIONS

1. To adjust temperature, press the “- +” to set the desired temperature and the temperature set from 10^ C to 49^ C
2. When the air temperature drops 2 degree below the set temperature, the heater will start

heating with "I/W"(1000W).

1. When the air temperature drops 4 degree below the set temperature, the heater will start heating with "II/H"(2000W).
2. When the air temperature high 1 degree or ≤ the set temperature, the heater will blow the cold air.

5) WINDOW OPEN FUNCTION

1. Press “AUTO” button, the “☐” light is on. The appliance is working as smart saving energy models. (In this function, the appliance is check and record environment temperature in immediately. It will stop working, when the appliance check the environment are drop ≥3 ^ within 1 minute. The user should restart the appliance with “ON/OFF” button)

2. Press “AUTO” button again, the “☐” light is off. Window Open Function is closed.

6) CHILD-LOCK FUNCTION

1. Press “LOCK” button, the heater light is off (except power light), he child lock function is activated. Press “” button again, the heater light is on, the child lock function is cancelled.

7) WIFI FUNCTION

Connection by WIFI

1. Use your phone to scan the QR code below or search "Tuya Smart" in
   Application on market to download and install the App.
2. Select your country code, enter the cellphone number and tap "Get" to get a message containing verification on code.
3. Select The product category "Small Home Appliance" then select "Heater" symbol.

4. Enter the verification on code in the message and tap "Login" to login the App.

5. Switch on the product and make sure the product is in WIFI covered environment. The indicator light will rapidly blinks. If the indicator light do not rapidly blinks, please press "One start Button" for 5 seconds and the product will have "bi" sound, then go to the App, tap "add device", as shown in the picture 1,

Pic 1

A) Press "Add Device", as shown in pic 2
B) Choose "All Devices" as shown in pic 3
C) Press the "confirm indicator rapidly blinks" when the indicating light on device rapidly blinks, as shown in pic 4
D) Input password of WIFI and then confirm, as shown in pic 5
E) Wait for the APP to connect with the device until it is connected successfully .as shown in pic 6

Pic 5

Pic 6

Operation by WIFI

1.U can operate the device by mobile under WIFI or 4G LTE environment, as shown in the picture 8,

Pic 7

Pic 8

Pic 10

Pic 11

1. Select "Weekly timer" button to operation:

A) Press the "Add schedule", as shown in pic 9
B) U can choose the weekly and timer what u want, pls note that u must keep the set temperature higher the currently temperate when ON the power, as shown in pic 10
C) Press the "Save" button in top right corner, to save this during "stop or start" weekly timer operation, as shown in pic 11.
D) Once again operation to set the next during "stop or start" weekly timer.
E) Press the "back" button in top left corner, to check the record what u set.
F) Long time touch the record, u can make choice to cancel.

Operating sound

The appliance emits a beep upon each operation setting.

CONTROL PANEL VIEW

REMOTE CONTROL VIEW:

1. Remote control, please use Lithium battery CR2025 3V.
2. The remote control power button is labeled as such

1." "Main power button
2. "24H" Setting timer from 1-24 hours
3. "MODE" COLD, WARM, HOT 3 setting for selection
4. "Swing" Louver swing up and down
5. "LOCK" Child-Lock function for heater
6."AUTO" Window Open Function
7. "Set" Set real time
8. “+” Increase
9. “-” Decrease

PS: After the machine is started up, when the heating function is not turned on, it will be shut down directly. The product will not go into the process of shutdown waiting for 30 seconds, but will go into the standby state directly

OVERHEAT PROTECTION

This heater is protected with an overheat protection that switches off the appliance automatically in case of overheating. For example: due to the total or partial obstruction of the vents. In this case, unplug the appliance, wait about 30 seconds for it to cool and remove the object which is obstructing the vents. Then switch it back on as described above. The appliance should now operate normally. If the problem persist, please contact Customer Service for assistance.

CLEANING & MAINTENANCE

• Before undertaking any cleaning or maintenance on the appliance, disconnect it from the power supply.
• For cleaning it is recommended to use a soft moist rag and neutral detergent. Do not use an abrasive cloth or devices which could affect the appearance of the appliance. Check that the hot air outlet and the ventilation inlet are free of dust and dirt.

During cleaning, be careful not to touch the heating elements.

• To open the filter on the back for cleaning, press the top of plastic net at back.
• In case of breakdown and/or poor functioning of the appliance, disconnect the appliance from the power supply and contact an authorised repairer.

NOTE: As a result of continual improvements, the design and specifications of the product within may differ slightly to the unit illustrated on the packaging.

Environment

Meaning of the crossed-out wheeled dustbin:

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local council for information regarding the collection systems available.

If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

KARTA GWARANCYJNA

IMPORTER / GWARANT :