Wells HW10 - Kettle

HW10 - Kettle Wells - Free user manual and instructions

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Product TypeCountertop Cook 'N Hold Warmer
ModelHW10
BrandWells Bloomfield, LLC
Capacity11 quarts (round)
Electrical Ratings (120V)120V, 1650W, 13.7A, Single Phase, NEMA 5-15P
Electrical Ratings (208V)208V, 1240W, 6.0A, Single Phase, NEMA 6-15P
Electrical Ratings (230V UK)230V, 1525W, 6.6A, BS 1363A
Electrical Ratings (240V)240V, 1650W, 6.9A, Single Phase, NEMA 6-15P
Power Cord4 ft, grounded
Temperature ControlThermostatically controlled with knob; OFF position marked; indicator light when heating
Adjustable LegsYes (4 legs, 1" or 2" plastic or 4" metal available)
Operating ModeWet operation only (add hot water to well)
MaterialStainless steel pan and exterior
ComplianceNSF Standard 4, UL Listed (File E6070)
UsageCommercial foodservice only; holds pre-heated food
CleaningDaily with mild detergent; weekly deliming with commercial cleaner
SafetyGround prong; DO NOT submerge; HOT surface warning; shock hazard
Warranty1 year from installation or 18 months from shipment; excludes misuse, wear items
AccessoriesInsets (2.5, 4, 7, 11 qt), adapter tops, soup ladle
Weight (approx)~20 lbs (estimated)
Dimensions (approx)~12" diameter x 12" height (estimated)

Frequently Asked Questions - HW10 Wells

What type of operation is the HW10 warmer designed for?
The HW10 warmer is designed for wet operation only. It must be used with approximately 1 inch of hot tap water in the well before turning on.

Note: Running the warmer dry or adding water to a hot dry unit can cause damage not covered by warranty.
Can I place food directly into the warmer pan?
No, always use an inset (food pan). Never place food directly into the warmer. Insets are available in various sizes (2½, 4, 7, and 11 quarts).
How do I clean the HW10 warmer?
For daily cleaning: turn off, unplug, allow to cool, remove inserts and water. Wipe with mild detergent and a non-abrasive pad, rinse with vinegar-water solution.

For weekly cleaning: use a commercial deliming cleaner to remove scale. Follow the manufacturer's safety instructions. Never use steel wool.
What should I do if the warmer does not heat?
First, check if the circuit breaker is on and the unit is plugged in. Then ensure the temperature control knob is set to a desired level (not OFF). If it still doesn't heat, contact an Authorized Wells Service Agency for internal inspection.
Why does the warmer trip the circuit breaker?
This may indicate a leaking pan or other internal damage. Disconnect the unit and contact an Authorized Wells Service Agency for repairs.
How long is the warranty on the HW10?
The HW10 warmer comes with a 1-year warranty from original installation or 18 months from shipment, whichever comes first. It only applies to the original purchaser and covers defects in materials and workmanship.

Exclusions include misuse, improper installation, voltage mismatch, normal wear items, and damage from dry operation.
Can I adjust the legs on the HW10?
Yes, the HW10 is equipped with adjustable legs (4 legs, 1-inch standard). They can be turned to level the warmer on uneven surfaces. Optional 2-inch plastic legs or 4-inch metal legs are available.

All four legs must firmly contact the counter to prevent tipping.
What voltage options are available for this warmer?
The HW10 is available in multiple voltage configurations: 120V (NEMA 5-15P), 208V (NEMA 6-15P), 230V UK (BS 1363A), and 240V (NEMA 6-15P). Check the nameplate on your unit to ensure correct voltage connection.

Plugging into wrong voltage voids warranty.
How do I preheat the warmer?
Add about 1 inch of hot tap water to the well. Place the desired inset and adapter top. Turn the temperature control to the highest setting. Allow approximately 10 minutes to preheat, then adjust to the desired temperature. Keep the cover on during preheat and operation.
What should I avoid when using the HW10?
Avoid the following:
- Using without an inset
- Adding cold water or ice to the pan
- Running the warmer dry
- Splashing water on controls or wiring
- Using metal tools, steel wool, or abrasive cleaners
- Directing water or steam jets at the unit

These actions can cause damage, electrical shock, or fire hazards.

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Download the instructions for your Kettle in PDF format for free! Find your manual HW10 - Wells and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HW10 by Wells.

USER MANUAL HW10 Wells

WELLS BLOOMFIELD, LLC

10 Sunnen Dr., St. Louis, MO 63143

telephone: 314-678-6314

fax: 314-781-2714

www.wells-mfg.com

Wells HW10 - WELLS BLOOMFIELD, LLC - 1

natural_image Exterior view of a stainless steel kitchen appliance (no signage or text visible on the device itself)

OWNERS MANUAL

WELLS

COUNTERTOP

HW-Series

COOK 'N HOLD

WARMERS

with

THERMOSTAT

CONTROL

MODELS

HW10

HW-SMP

Wells HW10 - HW-SMP - 1

natural_image Exterior view of a white industrial appliance with a circular top and control knob (no visible text or symbols)

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

Wells HW10 - WIRING DIAGRAM - 1

natural_image Silhouette of a person reading a book (no text or symbols visible)

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking equipment manufactured by WELLS MANUFACTURING is warranted against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.

THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH WELLS PRODUCTS. This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel. The prices charged by Wells Manufacturing for its products are based upon the limitations in this warranty. Seller's obligation under this warranty is limited to the repair of defects without charge by a Wells Manufacturing factory authorized service agency or one of its sub-service agencies. This service will be provided on customer's premises for non-portable models. Portable models (a device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are shown in the Service Policy and Procedure Guide. Wells Manufacturing authorized service agencies are located in principal cities. This warranty is valid in the United States and Canada and void elsewhere. Please consult your classified telephone directory, your foodservice equipment dealer or contact:

Wells Manufacturing

10 Sunnen Dr., St. Louis MO 63143 USA

phone (314) 678-6314 or fax (314) 781-2714

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

  1. Resetting of safety thermostats, circuit breakers, over load protectors, and/or fuse replacements are not covered by this warranty unless warranted conditions are the cause.

  2. All problems due to operation at voltages or phase other than specified on equipment nameplates are not covered by this warranty. Conversion to correct voltage and/or phase must be the customer's responsibility.

  3. All problems due to electrical connections not made in accordance with electrical code requirements and wiring diagrams supplied with the not covered by this warranty.

  4. Replacement of items subject to normal wear, to include such items as knobs, light bulbs; and, normal maintenance functions including adjustments of thermostats, adjustment of micro switches and replacement of fuses and indicating lights are not covered by warranty.

  5. Damage to electrical cords and/or plug due to exposure to excessive heat are not covered by this warranty.

  6. Full use, care, and maintenance instructions supplied with each machine. Noted maintenance and preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those miscellaneous adjustments noted are customer responsibility. Proper attention to preventative maintenance and scheduled maintenance procedures will prolong the life of the appliance.

  1. Travel mileage is limited to sixty (60) miles from an Authorized Service Agency or one of its sub-service agencies.

  2. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.

  3. All genuine Wells replacement parts are warranted for the rent areinety (90) days from date of purchase on non-warranty equipment. This parts warranty is limited only to replacement of the defective part(s). Any use of non-genuine Wells parts completely voids any warranty.

  4. Installation, labor, and job check-outs are not considered warranty and are thus not covered by this warranty.

  5. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician's ability to perform service are not covered by warranty. This includes institutional and correctional facilities.

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

  1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.

  2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.

  3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and file "CONCEALED DAMAGE" claim with them. This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.

Wells Manufacturing cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim.

TABLE OF CONTENTS

WARRANTYxi
SPECIFICATIONS1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION4
OPERATION5
CLEANING INSTRUCTIONS 6
TROUBLESHOOTING SUGGESTIONS 8
MAINTENANCE INSTRUCTIONS 9
EXPLODED VIEW & PARTS LIST 10
WIRING DIAGRAM 12
PARTS & SERVICE 16
CUSTOMER SERVICE DATA 17

INTRODUCTION

Thank You for purchasing this Wells Manufacturing appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODELDESCRIPTIONVOLTSWATTSAMPSPHASEPOWER PLUG
HW-1011 QT ROUND120165013.714' NEMA 5-15P
20812406.04' NEMA 6-15P
230UK15256.6BS 1363A
24016506.94' NEMA 6-15P
HW/SMP12" x 20" REC-TANGULAR120180015.04' NEMA 5-15P
20813506.54' NEMA 6-15P
24018007.54' NEMA 6-15P

FEATURES & OPERATING CONTROLS

KNOB FOR THERMOSTATICALLY CONTROLLED UNITS
OFF WELLS

MOUNT INTO THREADED Holes IN WARMER FRAME TURN BOTTOM PORTION TO ADJUST

A. THERMOSTAT

  1. On THERMOSTATICALLY CONTROLLED warmers, power is applied to the heating element according to the control knob position and the actual temperature at the temperature sensing thermobulb.
  2. The desired temperature is controlled by rotating the TEMPERATURE CONTROL KNOB. The knob has a numeric scale, where higher numbers correspond to higher temperature.
  3. On warmers equipped with an INDICATOR LIGHT, the light will glow when the thermostat is calling for heat (i.e. the element is energized).
  4. The TEMPERATURE CONTROL KNOB will rotate approximately 300^ , and will reach a “stop” at both ends. The OFF position is marked.

NOTE: The dial position is an indication of the temperature setting. Actual temperature will vary depending upon the type of product and food consistency.

B. ADJUSTABLE LEGS

  1. Countertop warmers may be equipped with adjustable legs. These legs allow for:

a. leveling the warmer
b. ventilation around the warmer, and
c. cleaning under the warmer.

  1. Adjustable legs are available as options. However, if adjustable legs are supplied with the warmed, the legs MUST be properly installed before the warmer is placed into operation.

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is intended to hold pre-heated food for human consumption. No other use is recommended or authorized by the manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and follow all included cleaning instructions and schedules to ensure the safety of the food product.

Disconnect this appliance from electrical power before performing any maintenance or servicing.

This appliance is not jet stream approved. Do not direct water jet or steam jet at this appliance, or at any control panel or wiring. Do not splash or pour water on, in or over any controls, control panel or wiring.

Exposed surfaces of this appliance can be hot to the touch and may cause burns.

Do not operate this appliance if the control panel is damaged. Call your Authorized Wells Service Agent for service.

The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and/or adjustment procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a qualified technician.

This manual is considered to be a permanent part of the appliance. This manual and all supplied instructions, diagrams, schematics, parts breakdown illustrations, notices and labels must remain with the appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this appliance has American sizes on all hardware.

Wells HW10 - PRECAUTIONS AND GENERAL INFORMATION - 1

WARNING: SHOCK HAZARD

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician. DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

Wells HW10 - WARNING: SHOCK HAZARD - 1

CAUTION: RISK OF DAMAGE

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance may result if these instructions are not followed.

Wells HW10 - CAUTION: RISK OF DAMAGE - 1

CAUTION: HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns.

AGENCY LISTING INFORMATION

Refer to the product nameplate for the specific appliance for agency listings. In general:

This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplied Installation Instructions.

UL Listed warmers are U Listed under UL File E6070.

Wells HW10 - AGENCY LISTING INFORMATION - 1

STD 4

Wells HW10 - AGENCY LISTING INFORMATION - 2

E6070

Listed

INSTALLATION

NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation.

Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual.

Wells HW10 - INSTALLATION - 1

WARNING: RISK OF INJURY

Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical and plumbing codes. Failure can result in personal injury and property damage.

Wells HW10 - WARNING: RISK OF INJURY - 1

CAUTION FIRE HAZARD

Avoid storing flammable or combustible materials in, on or near the appliance.

Wells HW10 - CAUTION FIRE HAZARD - 1

CAUTION SHOCK HAZARD

The ground prong of the electrical cord is part of a system designed to protect you from electrical shock. In the event of internal damage to the warmer. NEVER CUT OFF THE GROUND PRONG (large round prong). NEVER TWIST AND ELECTRICAL PRONG TO FIT AN EXISTING RECEPTACLE. Install an electrical circuit and/or receptacle appropriate to the voltage/amperage requirements of the appliance.

IMPORTANT: Damage due to being plugged into wrong voltage is NOT covered by warranty.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all protective plastic film, packing materials and accessories from the Appliance before connecting electrical power or otherwise performing any installation procedure.

Carefully read all instructions in this manual and the Installation Instruction Sheet packed with the appliance before starting any installation.

Read and understand all labels and diagrams attached to the appliance.

Carefully account for all components and accessories before discarding packing materials. Store all accessories in a convenient place for later use.

SET-UP NOTES

  1. Setup the appliance only on a firm, level, non-combustible surface. Verify local codes for requirements. Concrete, tile, terrazzo or metal surfaces are recommended. Metal over combustible material may not meet code for non-combustible surfaces.
  2. Install one adjustable leg at each corner of the unit by screwing the leg into the fitting on the bottom. With a spirit level, check that the appliance is level front-to-back and side-to-side. Verify that the unit sits firmly ON ALL FOUR LEGS.
  3. The lower portions of the legs are adjustable by turning; adjust as required to level the appliance. All four legs must be adjusted to firmly contact the counter in order to prevent tipping.
  4. Avoid storing flammable or combustible materials in, on or near the appliance.

ELECTRICAL HOOK-UP

  1. Refer to the nameplate. Verify the electrical service power. Voltage and phase must match the nameplate specifications. Plugging the warmer into the wrong voltage can severely damage the unit or cause noticeable decreased performance.
  2. Your warmers is equipped with a grounded electrical cord. This cord must be plugging into a properly grounded electrical receptacle.

OPERATION

WET OPERATION ONLY

  1. Carefully read the description of the warmer operation on the specification sheet.

  2. The warmer is to be used for WET operation ONLY. Add approximately 1" of hot tap water before turning the warmer ON. Use of hot water will allow a faster preheat.

a. Check the water level frequently and add hot water as necessary to prevent the warmer from running dry.

b. Do not add water to the warmer if it has run dry.

c. If your warmer is allowed to run dry, turn it OFF and allow to cool to room temperature before adding water.

  1. Damage caused by allowing a this warmer to run dry, is NOT covered by warranty. Damage caused by adding water to a dry warmer when hot is NOT covered by warranty.

PRE-HEATING THE WARMER

  1. Place desired pan(s) or inset(s) with appropriate adapter top on warmer.

a. Insets are available as accessories in 2½ qt., 4qt., 7 qt., and 11 qt. sizes with lids and adapter tops.

b. For dry operation, a 6" deep pan or inset is recommended.

  1. Turn temperature control to HI or highest temperature setting.

  2. Allow warmer to preheat for approximately 10 minutes, then set the control for the desired temperature. Be sure to keep the warmer covered during preheat and operation.

OPERATION

  1. Always use an inset. DO NOT place food directly into the warmer.

  2. Check water level in warmer frequently during use. Running warmers dry will lower the temperature of the food in the insert pan, and may damage the warmer. DO NOT allow dry operation of warmer.

  3. DO NOT use metal tools, steel wool, or caustic or abrasive cleanser to clean warmer pan.

Wells HW10 - OPERATION - 1

CAUTION: HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns.

Wells HW10 - CAUTION: HOT SURFACE - 1

CAUTION: SHOCK HAZARD

DO NOT splash or pour water onto control panel or wiring.

Always use an inset.

DO NOT place food directly into the warmer.

Always pour hot water into the warmer before it is preheated. DO NOT pour water into a dry, heated warmer. This may damage the unit.

DO NOT put ice into a warmer pan. This will cause condensation on the inside of the warmer. Damage caused by condensation is NOT covered by warranty.

Stir thick food items frequently to keep food heated uniformly.

Keep insets covered to maintain food quality and temperature.

CLEANING INSTRUCTIONS

Wells HW10 - CLEANING INSTRUCTIONS - 1

CAUTION: SHOCK HAZARD

Do NOT splash or pour water into or over any control panel or wiring.

Wells HW10 - CAUTION: SHOCK HAZARD - 1

CAUTION: SHOCK HAZARD

Disconnect warmer from electric power before cleaning

Wells HW10 - CAUTION: SHOCK HAZARD - 1

CAUTION: BURN HAZARD

Allow warmer to cool completely before cleaning.

Wells HW10 - CAUTION: BURN HAZARD - 1

CAUTION: SHOCK HAZARD

DO NOT submerge warmer in water.

DAILY CLEANING INSTRUCTIONS

PREPARATIONS: Turn control knob(s) to OFF. Unplug the warmer. Allow warmer to cool before proceeding. Remove any insets, pans and/or adapter tops (if used). Remove water from well if used for wet operation.

FREQUENCY: Minimum - daily.

TOOLS: Mild Detergent Solution: 10 Parts Warm Water to 4 Parts Vinegar Plastic Scouring Pad Clean Cloth or Sponge

  1. Wipe entire unit down using a clean cloth or sponge and mild detergent.
  2. Use a plastic scouring pad to remove any hardened food particles or mineral deposits, be sure to clean under exposed heating element.
    IMPORTANT: DO NOT use steel wool for cleaning.
  3. Rinse warmer thoroughly with a vinegar and water solution to neutralize all detergent cleanser residue.
  4. Inspect warmer tank for damage. Damage to the outer body may allow grease and water to leak into insulation and heating element, causing a potential fire and/or electric shock hazard. Contact your Authorized Wells Service Agency to inspect warmer if water or grease contamination is suspected.

CLEANING INSTRUCTIONS (continued)

WEEKLY CLEANING INSTRUCTIONS

PREPARATIONS: Remove any insets, pans and/or adapter tops. Drain or remove water from well if used for wet operation.

FREQUENCY: Weekly, or whenever lime or scale is seen accumulating on the sides of the warmer pans.

TOOLS:

Commercial Delime Cleaner

Plastic

Scouring

Pad

Clean

Cloth

or

Sponge

Wells HW10 - TOOLS: - 1

CAUTION:

CHEMICAL BURN HAZARD

Deilimng chemicals may be caustic. Wear appropriate personal protective equipment. Follow cleaner manufacturer's instructions for safest use.

  1. Add water to pans until water is at normal operating level (1" - 1 1/2" deep) or covers accumulated scale.
  2. Heat water to maximum temperature (190°F or higher).
  3. Pour contents of one package of commercial delime cleaner into each warmer pan. Stir to dissolve cleaner. Turn heat control OFF. Cover pans.
  4. Allow solution to soak at least one hour, or overnight for heavy scale buildup.
  5. Drain hot water from pans. Scrub with a plastic scouring pad. Rinse thoroughly with hot water, then dry.
  6. Refill pans with hot tap water and resume operation.
  7. Heavy scale buildup may require additional treatments.

TROUBLE SHOOTING SUGGESTIONS

SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power to warmerCircuit breaker off or tripped Reset circuit breaker
Unit not plugged inMake sure unit is plugged in to power receptacle
Warmer will not heatTemperature control not setSet control to desired temperature
Internal damageContact you Authorized Wells Service Agency for repairs
Warmer trips circuit breakerPan leaking or other internal damageContact your Authorized Wells Service Agency for repairs
Internal damageContact your Authorized Wells Service Agency for repairs
Warmer slow to heatMineral deposits on pan acting as a insulatorClean pan(s) with delime cleaner
Connected to wrong voltageVerify supply voltage - must match voltage on warmer nameplate
Too much waterRemove water from pan until 1" of water remains in pan

There are no user-serviceable components in this appliance. In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.

MAINTENANCE INSTRUCTIONS

CARE OF STAINLESS STEEL

Stainless steel is a marvelous material: strong, lustrous and low maintenance. With a minimum of care, it will normally retain its beauty and durability for the life of the equipment. In some applications, however, special care is required in order to maintain stainless steel's special properties.

External components, such as cabinets and control panels, are finished with a grain pattern. This pleasing finish is best maintained by cleaning with a non-abrasive cleanser applied with a soft cloth. Rub only in the direction of the grain. In the absence of visible grain, rub only along the longest axis of the appliance.

Restore stainless steel's luster by applying a polish specifically made for stainless steel. Spray on, wipe off with a soft cloth, rubbing in the direction of the grain.

Never use metal implements, wire brushes, abrasive scratch pads or steel wool to clean stainless steel.

Warmer pans, insets and other vessels are subject to a harsher environment. Wells Manufacturing uses an very high quality stainless steel (#304DDQ) for our food warmer pans. Even the highest quality stainless steel, however, is mostly iron, and will rust, pit and corrode under the following conditions:

  • Poor Water Quality: Hard water (water with a high content of dissolved minerals) will leave mineral deposits when allowed to dry. Calcium (lime) can buildup on heated surfaces, even under water. If left unattended, hard water spots and lime buildup can lead to rusting, corrosion and pitting.
  • Contact with Chlorides: Chlorides (specific compounds of chlorine) are found in food, table salt and many cleansers. Chlorides can attack the surface of stainless steel, resulting in corrosion and pitting.

Keep your stainless steel warmers clean and free from calcium buildup.

Use alkaline, alkaline chlorinated or non-chloride cleanser.

Use citric acid-based cleaners to remove calcium deposits.

For additional information, please read the NAFEM Stainless Steel Equipment and Cleaning Guide. Contact NAFEM at :

North American Association of Food Equipment Manufacturers

401 N. Michigan Avenue

Chicago, Illinois 60611-4267

(312) 644-6610

EXPLODED VIEW: HW10

MODEL HW10
Exploded view diagram of a device with numbered components for identification

Model: HW-10
COUNTERTOP COOK N' HOLD WARMERS

PL005

WELLS

IL1774 Rev. B 6/23/10

HW10 COUNTERTOP WARMER
Fig NoPart No Qty Description Application
1WS-502901THERMO HW10 KIT, (INCLUDES CLAMP & SPACER)
22N-35693ULLEM 240ELEM 120V 1650W HW-10120V
2N-35967ULV 1650W HW-10208/230/240V
3 D8-35699 1 TOP & PAN ASSY HW-10
4 D8-Z12569 1 SHELL WRAP, HW10
52E-35539RD SET 6CORD SET 120V 15A 16GA 4FT120V
2E-35540 CORD6-15P 16/3W 4FT208/240V
D8-WL0771 CORD ASSEMBLY UK PLUG SLVHW10-230UK
6D8-Z135591BASE, SHELL
7 2K-312171 STRAIN RELIEF 90DEG
82A-41946T ADJ 4LEG ADJUST 1-IN
2A-30586 FEETGRAY 3/8-16
2A-33572 FEET ADJ 2IN
9 2J-305161 LIGHT SIGNAL AMBER
102R-359721KNOB CONTROL ASSY HW-10
11D8-30256 1 TRIM RING ASSY
122J-356971 LIGHT PILOT GREEN

EXPLODED VIEW: HW-SMP

MODEL HW-SMP
① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ Insulation ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳ ⑴ ⑵ ⑶ ⑷ ⑸ ⑹ WELLS del: HW-SMP UNTERTOP WARMER .005 IL1775 Rev. A 5/13/09

005 p/m 2M-305146 Owners M Countertop Cook.N Hold Warmer

HW-SMP 12" X 20" RECTANGULAR WARMER

Fig NoPart No Qty DescriptionApplication
1 D8-30291 2 CLAMP BULB THERMO HD121
2 2B-37946 3 RINGTHERMOSPACER .310X
32E-355391CORD SET 120V 15A 16GA 4FT 120V
2E-35540 CORD SET6-15P 16/3W 4FT 208/240V
4 D8-Z18471 2 CLAMP ASSY ELEM HW/SMP
5 2T-40509 1 THERMO CTRL HW/SMP
6 D8-30256 1 TRIM RING ASSY
72R-359721KNOB CONTROL ASSY
82N-40456UL1ELEM 120V 1800W120V
2N-40457ULELEM 240V 1800W240V
9 D8-44583 1 PAN ASSY HW/SMP
102K-312171STRAIN RELIEF 90 DEGmfg. before 11/2011
2K-Y3240BUSHING SR 17-2mfg. after 10/2011
11D8-3078941BASE STD REAR WIRED CORD
122A-41946LEG ADJUST 1IN
2A-30586 FEET ADJ 4GRAY 3/8-16
2A-33572 FEET ADJ 2IN
132J-305161 LIGHT SIGNAL AMBER
142M-3005341TRADEMARK DOMED LABEL

WIRING DIAGRAM

WIRING DIAGRAM FOR HW-10 HEAT-N-HOLD 120 & 208/240V SINGLE PHASE ELEMENT THERMOSTAT 2 14 GA. NI. STRD CONNECTORS GRN WHITE BLACK 14 GA. COP. STRD CORD SET 6 PILOT LIGHT (AMBER) PILOT LIGHT (GRN) 50 /Hz 60 35695 (L) VOLTS KW NOMINAL AMPS

005 p/n 2M-305146 Owners M Countertop Cook.N Hold Warmer

WIRING DIAGRAM

WIRING DIAGRAM FOR HW/SMP
120 OR 208/240V, SINGLE PHASE
POWER CORD WHITE BLACK GREEN CONNECTOR THERMOSTAT HEATING ELEMENT 1 2 6 5 7 6 VOLTS KW NOM. AMPS 120 1800 15.0 208 1350 6.5 240 1800 7.5 40510 (C)

PARTS & SERVICE

Always use an inset.

DO NOT place food directly into the warmer pan.

D E S C R I P T I O N

I N S E T S

2½ QT. ROUND INSET w/ lid

4 QT. ROUND INSET w/ lid

7 QT. ROUND INSET w/ lid

11 QT. ROUND INSET w/ lid

11 QT. ROUND INSET w/ hinged lid WS-21057

ADAPTER TOPS FOR HW-10

ONE 7 QT. INSET ADAPTER T O P

ONE 4 QT. INSET ADAPTER TOP WS-20822

ADAPTER TOPS FOR HW/SMP

TWO 7 QT. INSET ADAPTER TOP WS-20176

TWO 4 QT. AND TWO 2½ QT. INSET ADAPTER TOP WS-20434

THREE 4 QT. INSET ADAPTER T O P

ONE 7 QT. AND ONE 4 QT. INSET ADAPTER TOP DD-21617

ONE 7 QT. AND ONE 11 QT. INSET ADAPTER TOP WS-21621

FOUR 2½ QT. INSET ADAPTER TOP WS-21624

WS-20773

WS-20774

WS-20587

WS-20908

W S - 2

S - 2

CUSTOMER SERVICE DATA

ACCESSORIES

6 oz.SOUPLADLE

LEGS

LEGS, 1" Plastic Adjustable, 4 Needed2A-41946
LEGS, 2" Plastic Adjustable, 4 Needed2A-41946
LEGS, 4" Plastic Adjustable, 4 Needed2A-30586
LEGS, 4" Metal, Adjustable, 4 Needed2A-35483

IMPORTANT: Use only factory authorized service parts and replacement filters.

For factory authorized service, or to order factory authorized replacement parts, contact your Wells authorized service agency, or call:

Wells Manufacturing 10 Sunnen Dr., St. Louis MO 63143 USA

Service Dept. phone: (314) 678-6314 fax: (314) 781-2714

Service Parts Department can supply you with the name and telephone number of the WELLS AUTHORIZED SERVICE AGENCY nearest you.

CUSTOMER SERVICE DATA

please have this information available if calling for service

RESTAURANT LOCATION INSTALLATION DATE TECHNICIAN

SERVICE COMPANY ADDRESS ____ STATE ____ ZIP ____ TELEPHONE NUMBER (____) ____ - ____

EQUIPMENT MODEL NO. ____ EQUIPMENT SERIAL NO. ____

VOLTAGE: (check one) 120 208 240

Wells HW10 - CUSTOMER SERVICE DATA - 1

Commercial Food Equipment Service Association

Wells Bloomfield proudly supports CFESA

Commercial Food Equipment Service Association

SERVICE TRAINING - QUALITY SERVICE

Genuine Parts Protect - YOU - All - Ways

CUSTOMER SATISFACTION

WELLS

WELLS BLOOMFIELD, LLC

10 Sunnen Dr., St. Louis, MO 63143

telephone: 314-678-6314

fax: 314-781-2714

www.wells-mfg.com

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Product information

Brand : Wells

Model : HW10

Category : Kettle