SAMSUNG HX-MT010EA - External hard drive

HX-MT010EA - External hard drive SAMSUNG - Free user manual and instructions

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Product Type External Hard Drive
Brand Samsung
Model HX-MT010EA
Capacity 1 TB
Interface USB 2.0
Dimensions (W x D x H) 111 x 82 x 15 mm
Weight 150 g
Power Supply USB bus powered
Compatibility Windows, Mac OS
Storage Medium 2.5-inch HDD
Data Transfer Speed Up to 480 Mbps (USB 2.0)
System Requirements USB port, Windows 7/8/10 or Mac OS X 10.6+
Cable Length 50 cm
Operating Temperature 5°C to 35°C
Storage Temperature -20°C to 60°C
Color Black
Maintenance and Cleaning Wipe with a soft, dry cloth. Do not use liquids or abrasive cleaners.
Safety Precautions Avoid exposure to magnets, extreme temperatures, and physical shocks. Do not disassemble.
Spare Parts and Repairability No user-serviceable parts inside. Contact Samsung support for repair or replacement.

Frequently Asked Questions - HX-MT010EA SAMSUNG

How do I format the Samsung HX-MT010EA external hard drive?
To format the drive, connect it to your computer. On Windows, open Disk Management, right-click the drive, select Format, choose a file system (e.g., NTFS) and click OK. On Mac, use Disk Utility, select the drive, click Erase, choose a format (e.g., Mac OS Extended), and confirm.
Why is my external hard drive not recognized by my computer?
Ensure the USB cable is securely connected and the drive is powered (if not bus-powered). Try a different USB port. On Windows, go to Device Manager and check for unknown devices. On Mac, check Disk Utility. If still not recognized, test on another computer to isolate the issue.
How do I safely eject the Samsung external hard drive?
On Windows, click the Safely Remove Hardware icon in the taskbar, select your drive, and wait for confirmation. On Mac, drag the drive icon to the Trash or click the Eject button next to it in Finder. Never unplug while data is being transferred to avoid corruption.
Can I use this hard drive with both Windows and Mac?
Yes, but the drive is likely formatted as NTFS for Windows. Mac can read NTFS but not write without third-party software. Alternatively, format the drive as exFAT for cross-platform read/write access. Backup your data before reformatting.
What should I do if my external hard drive is making clicking noises?
Clicking noises often indicate a mechanical failure. Immediately stop using the drive, disconnect it, and do not attempt to open it. Contact a professional data recovery service. Back up any accessible data immediately if the drive still works.
How do I transfer files to the Samsung HX-MT010EA?
Connect the drive to your computer via USB. It will appear as a removable drive. Simply drag and drop files from your computer to the drive's folder, or use copy-paste. For large transfers, use a USB 3.0 port if available for faster speeds (though the drive is USB 2.0).
Does this hard drive come with backup software?
The Samsung HX-MT010EA may have included Samsung Backup Solution or similar software on a CD or preloaded. If missing, you can download Samsung Data Migration or use built-in OS backup tools like Windows Backup or Time Machine.
How can I check the storage capacity of the drive?
On Windows, right-click the drive in File Explorer and select Properties to see capacity. On Mac, select the drive in Finder and press Command+I to get info. Note that advertised capacity (1 TB) equals about 931 GB usable due to binary conversion.
What do the LED lights on the external hard drive indicate?
A steady blue light typically indicates that the drive is connected and idle. A blinking light shows data transfer activity. If the light is off, check the USB connection and power. Refer to the manual for specific LED behavior.
Can I use the Samsung HX-MT010EA with a gaming console?
Yes, it can be used with PlayStation 4, Xbox One, and some smart TVs. For PS4, format as exFAT or FAT32. For Xbox One, format as NTFS. Note that the drive's USB 2.0 interface may result in slower load times compared to USB 3.0 drives.

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Download the instructions for your External hard drive in PDF format for free! Find your manual HX-MT010EA - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HX-MT010EA by SAMSUNG.

USER MANUAL HX-MT010EA SAMSUNG

Your product comes with a quick start guide and a user's manual.

Following the instructions and precautions of this manual will ensure easier and more enjoyable use of your Portable Series External Hard Drive.

Quick Start Guide

A start guide is provided with the purchase of Portable Series External Hard Drive.

The quick start guide explains product components and provides simple instructions on how to install the product.

User's Manual

The User's Manual contains detailed information about features and instructions on using your Portable Series External Hard Drive.

Using this Manual

Carefully read and understand the "Handling Precautions" section before using the product.

Failure to follow all the instructions as outlined in the Handling Precautions section could result in damage to you or to your Portable Series External Hard Drive.

■ Refer to the Troubleshooting section first if you experience a problem with the product.

Icon Guide

Icon Meaning
SAMSUNG HX-MT010EA - Using this Manual - 1PrecautionsThese must be read thoroughly before using any of the functions.
[ZASX]CautionThis contains must-know information about functions. User must be careful.
SAMSUNG HX-MT010EA - Using this Manual - 2NoteThis contains useful information about the functions.

SAMSUNG HX-MT010EA - Using this Manual - 3

Software and user's manuals are available for download at the Samsung Hard Drive website (samsunghdd.seagate.com).

The content of this User's Manual may change without prior notice for product improvement purposes.

Handling Precautions

The following information serves to ensure user's safety and prevent damage to user's properties. Carefully read the information provided and use your product correctly.

Supplied with the rated USB BUS Power

Your Samsung Portable Series must use the USB Bus Power. Please connect to the USB Port supplied with the rated USB BUS Power.

SAMSUNG HX-MT010EA - Installation Related - 1

Use the product on a flat surface.

Line drawing of a person in high heels sitting at a table with a book nearby (no text or symbols)

Do not sit on the product and do not place a heavy object over the product.

Product case or connector can be damaged and may cause a break down.

Data Cable Usage

SAMSUNG HX-MT010EA - Data Cable Usage - 1

Standardized data cable

This may increase the wrong operation and may cause a malfunction.

Simple line drawing of a potted plant with a power cord and lightning bolt, no text or symbols present

Do not severely bend the data cable and do not place a heavy object over the data cable.

If the data cable is damaged, it may cause a malfunction.

SAMSUNG HX-MT010EA - Data Cable Usage - 3

Do not unplug the data cable by severely pulling the cable.

This may damage connector on the product and may cause a problem with the product.

Illustration of a person's legs and torso with a small object on the lower leg (no text or symbols)

Shock

The external drive is very portable and you may easily drop it. Take care not to drop and tip the product while carrying the external drive. If you make an impact on the external drive, it may cause bad sectors on the disk. Bad sectors can cause various and potentially read/write errors.

SAMSUNG HX-MT010EA - Data Cable Usage - 5

Humidity

If you use the product in places exposed to humidity, it may danger of electric shock. In addition, prolonged exposure to moisture can corrode various parts and components.

Diagram illustrating magnetic induction with a magnet attracting current and a battery, labeled with N and S poles.

Magnets

Magnetic objects can cause various types of damage to the External Hard Drive, including data damage. Keep magnets and magnetic objects away from the external drive.

Illustration of a pipette and a USB drive with a cross symbol (no text or labels)

Disassembly and Label Removal

For repair, please visit the designated (samsung) customer service center. Unauthorized disassembly, repair, or reform of the product and unauthorized removal of the labeling will void your warranty.

Line drawing of a laptop with a CD and two small icons (music note, microphone) beside it, no text or symbols present.

Always Backup your Important Data

The external drive manufacturer does not guarantee data stored in the external drive and will not assume responsibility for any mental or material damage incurred during data recovery.

- Backup : Storing the original and a copy on two or more separate and accessible storage media.

Illustration of a syringe falling into a digital device with medical icons (no text or symbols)

Regular Virus Scanning

Frequently scan the device for viruses and protect the external drive from virus infection.

Illustration of cleaning products including a cloth, spray bottle, and a QR code (no text or symbols)

Cleaning the product

Never use cleaning fluid or similar chemicals.

Do not spay cleaner directly on the product.

It may cause discoloration and deformation of the product.

SAMSUNG HX-MT010EA - Cleaning the product - 1

Keep the product and accessories out of the reach of children. It may cause personal injuries and problem.

Safely Remove Hardware

Always use the Safely Remove Hardware feature before shutting down the External Hard Drive or disconnecting the USB cable and power cable.

1MB=1,000,000bytes / 1GB=1,000,000,000bytes / 1TB=1,000,000,000,000bytes

Actual accessible capacity may vary from advertised capacity due to formatting and partitioning of the hard drive, as well as due to your computer's operating system.

Table of Contents

Read Me First

2 About this Manual
2 Quick Installation Guide
2 User's Manual
2 Using this Manual
2 Icon Guide

Handling Precautions

3 Supplied with the rated USB BUS Power
3 Installation Related
3 Data Cable Usage
3 Shock
3 Humidity
4 Magnets
4 Disassembly and Label Removal
4 Always Backup your Important Data
4 Regular Virus Scanning
4 Cleaning the product
4 Custody Related
4 Safely Remove Hardware

Introduction

6 Safely Remove Hardware

Specifications

7 S2 Portable
8 S2 Portable 3.0/M3 Portable

Connecting your Portable Series

9 Installation
11 Windows
12 Macintosh

Using your Portable Series

13 Copying / Moving Files
13 Removable Disk Method
15 Safely Removing your Portable Series
15 For Windows
16 For Macintosh

Portable Series Software

17 Samsung Drive Manager Software
17 Samsung Drive Manager Installation
19 Using Samsung Drive Manager

Troubleshooting

21 FAQ

Appendix

22 Partitioning and Changing File System Type
22 Reformat to FAT32
22 Reformat to NTFS32
22 Format in Macintosh
23 Product Certifications
23 FCC

Introduction

The Portable Series External Hard Drive is a high-performance external hard drive that supports USB 2.0 and USB 3.0 *. Unlike conventional desktop disk drives, the Portable Series External Hard Drive makes it possible for you to instantaneously add greater storage capacity to your system without having to take the computer apart.

This means that your Portable Series External Hard Drive comes fully partitioned and formatted for your use and you can instantly access to the drive by simply plugging it into your computer through a USB port.

The Portable Series comes with Samsung Drive Manager which is a Windows-based integrated-management software that allows the convenient use of External Hard Drives.

Samsung Drive Manager supports various functions including auto backup, file / folder security, drive lock, drive diagnostic, partition setup, and power settings.

Specifications (S2 Portable)

Category S2 Portable
Interface High Speed USB
Transfer Rate 480 MbpsMax.
USB Host Power
Operating SystemWindows XP / Vista / 7
Mac OS X 10.4.8 or Later
Hard Disk Capacity 160GB/ 250GB / 320GB / 500GB / 640GB 750GB / 1TB
Dimensions (W x H x L) (82mm x 15.6mm x 111mm) (82mm x 15.6mm x 111mm)
Color Piano Black, SnowWhite, Wine Red, Chocolate Brown, Sweet Pink, Ocean Blue, Metal Gray, Champagne Gold
Format System NTFS

System Requirements

• PC : Windows XP / Vista / 7
• Macintosh : Mac OS X 10.4.8 or Later
- Upgrade your operating system to the latest version to enjoy better performance and reliability.

Components

Line drawing of a S2 portable electronic device (no text or symbols on the device itself)

Illustration of USB 2.0-Cable cable with two connectors (no text or symbols on the diagram itself)

SoftMatter System Quick Start Guide

SAMSUNG HX-MT010EA - Components - 4

※ When you purchase a S2 Portable External Hard Drive, make sure that all components have been included in your product package.

Overview

LED USB Port ■ LED Description 1) Standby Status : Steadily lit LED 2) Read / Write in Progress : Blinking LED

Some computers supply limited USB bus power. If your drive doesn't power on after connecting the USB cable, you may need to purchase a USB Y-cable from retailers or online shops.

Specifications (S2 Portable 3.0 and M3 Portable)

Category S2 Portable 3.0 M3 Portable
Interface Super Speed USB
Transfer Rate 4.8 Gbps Max.
USB Host Power
Operating SystemWindows XP / Vista / 7
Mac OS X 10.4.8 or Later
Hard Disk Capacity 500GB / 640GB / 750GB / 1TB
Dimensions (W x H x L) (82mm x 15.6mm x 111mm) (81.9mm x 17.6mm x 110.6mm)
Color Black
Format System NTFS

System Requirements

• PC : Windows XP / Vista / 7
• Macintosh : Mac OS X 10.4.8 or Later

Upgrade your operating system to the latest version to enjoy better performance and reliability.

Components

Line drawing of a rectangular electronic device with a label on the top surface (no other text or symbols)

S2 Portable 3.0 or M3 Portable

SAMSUNG HX-MT010EA - Components - 2
USB 3.0 Micro-B Cable

Samsung Smartwatch Smartwatch CE

Quick Start Guide

SAMSUNG HX-MT010EA - Components - 4
Pouch (not included with M3 Portable)

※ When you purchase a Portable Series External Hard Drive, make sure that all components have been included in your product package.

Overview

LED USB 3.0 Port ■ LED Description 1) Standby Status : Steadily lit LED 2) Read / Write in Progress : Blinking LED

To use the S2 Portable 3.0 or M3 Portable at its Maximum speed, you need a PC or a Host Card that supports USB 3.0 interface.

Connecting your S2 Portable

Installation

Verify that the computer meets the minimum system requirements as outlined in System Requirements. Insert the USB cable to the desktop/laptop computer as shown in Figures 1 and 2:

● Figure 1. Connecting to a Desktop Computer
Diagram showing connection between a computer tower, mouse, and USB drive with labeled ports and cable connections

• Figure 2. Connecting to a Laptop Computer

Diagram showing a laptop connected to a USB drive via a cable, with no text or symbols present.

Your S2 Portable Series External Hard Drive will automatically activate once connected to the computer.

Connecting your S2 Portable 3.0 or M3 Portable

Installation

Verify that the computer meets the minimum system requirements as outlined in System Requirements. Insert the USB cable to the desktop/laptop computer as shown in Figures 3 and 4:

● Figure 3. Connecting to a Desktop Computer
graph TD A["Computer"] -->|USB Cable Link| B["Power Storage"] B -->|USB Cable Link| C["Physical Device"]

● Figure 4. Connecting to a Laptop Computer
Diagram showing connection between a laptop and a USB device via cable, with no text or symbols present.

To use the S2 Portable 3.0 or M3 Portable model at its maximum speed, you need a PC or a Host Card that supports USB 3.0 interface.

Windows

When you connect the Portable Series External Hard Drive to the computer a small icon will appear in the system tray at the lower right corner of the screen.

● Figure 5. System Tray indicating an external device

SAMSUNG HX-MT010EA - ● Figure 5. System Tray indicating an external device - 1

The operating system will recognize and display "Samsung" drive under "My Computer."

● Figure 6. In the Windows Explorer, you will see a new Samsung drive

My Computer File Edit View Favorites Tools Help Back Search Folders Address My Computer System Tasks View system information Add or remove programs Change a setting Other Places My Network Places My Documents Shared Documents Control Panel Details My Computer System Folder Files Stored on This Compu…

You are now ready to use the Samsung Portable Series External Hard Drive.

Macintosh

Connect your Portable Series External Hard Drive to the computer. Your Macintosh operating system will then generate a SAMSUNG drive icon.

● Figure 7. Macintosh External Hard Drive connection icon
Finder File Edit View SAMSUNG

After clicking the SAMSUNG icon, the following folder will appear.

Figure 8. Macintosh Folders
SAMSUNG Network Macintosh HD SAMSUNG Desktop fvefve Applications Documents Movies Music Pictures Auto Backup SecretZone Documentation AppInst.exe Autorun.inf 1 of 5 selected, 148.95 GB available

SAMSUNG HX-MT010EA - Macintosh - 3

You are now ready to use the Samsung Portable Series External Hard Drive. (Software included with your Portable Series External Hard Drive does not support the Mac operating environment.)

SAMSUNG HX-MT010EA - Macintosh - 4

Samsung provides Samsung NTFS 3G driver which can be used to write data on NTFS-format External Hard Drives on Mac OS. Samsung NTFS 3G driver can be downloaded from the Samsung website. (samsunghdd.seagate.com)

Using your Portable Series

Copying / Moving Files

Now that you have successfully installed your new Portable Series External Hard Drive, you can copy or move files or whole folders from your new Portable Series to your computer and vice-versa.

SAMSUNG HX-MT010EA - Copying / Moving Files - 1

It is important to understand the difference between Copy and Move.

Copy : is to make a duplicate folder or file and store it so that you have two copies.

Move : is to take a folder or file from one location and put it into another.

WHEN YOU MOVE A FOLDER OR FILE, YOU NO LONGER HAVE A BACKUP COPY.

Copy and paste files from the computer to the Portable Series External Hard Drive (Removable Disk Method).

Copying / Moving Files

For the purposes of this manual, we will make a copy of the Temp folder on the C drive of your computer and copy it to the Portable Series External Hard Drive.

From the Windows Desktop click:

Start → Programs → Accessories → Windows Explorer

● Figure 9. Getting to the Windows Explorer
WinZip Get OpenOffice.org Programs Documents Settings Search Help and Support Run... Log Off Libruton... Shut Down... Accessories Games Microsoft Office ProTags Express SCRABLE Adobe Acrobat 6.0 Standard FileMaker Pro Advanced Internet Explorer & Accessibility Communications Entertainment System Too…

From the Windows Explorer, you will see various drive letters; A, C, your C drive is your local Hard Drive. The Portable Series will most likely be the E drive however, it could be any drive letter. For the purposes of this manual, we will assume that the Portable Series is the E drive. As well, for practice copying folders and files, we will copy the Temp folder onto the Portable Series.

From the Windows Explorer screen:

Click Local Disk C

From the right-hand pane:

Right-click the Temp folder → Click Copy

● Figure 10. When you Right-Click on a file or folder, you get another menu.
1) From this side, click the Local C drive. 2) From this side, right click on the Temp folder and choose Copy.

Now, we will copy the Temp folder from the Local C drive, to the Samsung E drive. From the left pane in the Windows Explorer : Right Click Samsung E →Click Paste

● Figure 11. Using a Right-Click again, we can paste the Temp file onto the Portable Series drive
Back Search Folders Address C:\ Go Folders Desktop My Documents My Computer 3½ Floopy (A:) Local Disk (C:) del Documents and Settings Documentum Email Misc MyWorks Program Files Temp WINDOWS Samsung (E:) Control Panel My Sharing Folders Xerox Network Scanner& My Network Places Recycle Bin Name Date…

SAMSUNG HX-MT010EA - Copying / Moving Files - 4

NOTE : Detaching the USB cable while file transfer is in progress can damage your computer and/or Portable Series External Hard Drive. If you need to disconnect the USB cable, wait for the transfer process to complete first and then disconnect using the "Safely Remove Hardware" option.

Safely Removing your Portable Series

For Windows

Right-click the arrow icon from the system tray at the lower right corner of your screen.

● Figure 12. The taskbar is located at the bottom-right of the screen.

SAMSUNG HX-MT010EA - For Windows - 1

Click "Safely Remove Hardware."

Figure 13. The 'Safely Remove Hardware' prompt will list every device that is attached to your system.

Safely Remove Hardware Select the device you want to unplug or eject, and then click Stop. When Windows notifies you that it is safe to do so unplug the device from your computer. Hardware devices: USB Mass Storage Device USB Mass Storage Device at Location 0 Properties Stop Display device component…

Click "Samsung Portable Series USB device".

● Figure 14. This prompt will list all of the Mass Storage Devices like your Local Hard drive and your Portable Series Hard drive.

Stop a Hardware device Confirm devices to be stopped, Choose OK to continue. Windows will attempt to stop the following devices. After the devices are stopped they may be removed safely. USB Mass Storage Device Generic volume - [E:] Samsung S2 Portable SeriesUSB Device OK Cancel

When you see the "Safely Remove Hardware" message, you may safely remove the device from the system.

SAMSUNG HX-MT010EA - For Windows - 4

Use the Safely Remove button of Samsung Drive Manager to safely remove your external hard drive.

SAMSUNG HX-MT010EA - For Windows - 5

[Safely Remove button]

For Macintosh

Click the external hard drive icon and select "Eject "SAMSUNG."

● Figure 15. For the Macintosh click the USB icon and choose Eject "SAMSUNG"
Open Get Info Eject "SAMSUNG" Duplicate Make Alias Copy "SAMSUNG" Color Label: × Automator Disable Folder Actions Configure Folder Actions... Attach a Folder Action...

This safely disconnects the drive. It is now safe to detach the drive from the computer.

SAMSUNG HX-MT010EA - For Macintosh - 2

Do not Disconnect the Portable Series External Hard Drive's USB cable from the computer while file transfer is in progress. Interrupting the file transfer could lead to data corruption and/or damage to your Portable Series External Hard Drive.

Portable Series Software

Samsung Drive Manager Software

Samsung Drive Manager is bundled software for Windows provided for the convenient use of your External Hard Drive. Samsung Drive Manager comprises Samsung AutoBackup (a personal backup solution), Samsung SecretZone™ (a personal data protection solution), Samsung Secure Manager (a secure external hard disk management solution) and Samsung External Hard Drive management tools.

Samsung Drive Manager must be installed on a computer that is connected to your Portable Series to operate.

For further details, refer to the user manual provided with your Portable Series.

Samsung Secure Manager cannot be used if your hard disk does not support the security function.

Samsung Drive Manager Installation

AutoPlay CD Drive (I:) SAMSUNG VIRTUAL CD Always do this for software and games: Install or run program from your media Run Samsung Drive Manager Publisher not specified General options Open folder to view files using Windows Explorer View more AutoPlay options in Control Panel

  1. When your PC and Samsung External Hard Drive are connected, the Samsung Drive Manager installation screen is automatically displayed.

The installation screen is not automatically displayed on Windows Vista or Windows 7; you will need to manually run Samsung Drive Manager.exe on your Samsung External Hard Drive.

  1. Select Run Samsung Drive Manager on the installation screen, and click [OK]

Choose Setup Language Select the language for the installation from choices below. English OK Cancel

  1. Select a language to perform the installation in

Samsung Drive Manager Install Wizard Welcome to the Install Wizard for Samsung Drive Manager The Install Wizard will install Samsung Drive Manager on your computer. To continue, click Next < Back Next > Cancel

  1. Once the preparation process is complete, InstallShield Wizards' greeting dialog will display.

  2. Click "Next".

  3. The dialog will display the end user license agreement. Carefully read the agreement. Select "Yes".

Samsung Drive Manager Install Wizard License Agreement Please read the following license agreement careful. Press the PAGE DOWN key to see the rest of the agreement. End-User License Agreement (End-User License Agreement) Please read this document carefully, as it contains important information. Thi…

Samsung Drive Manager Install Wizard Choose Destination Location Select folder where setup will install files. Setup will install Samsung Drive Manager in the following folder. To install to this folder, click Next. To install to a different folder, click Browse and select another folder. Destinatio…

  1. The installation folder selection screen is displayed for Samsung Drive Manager.

  2. Set the installation folder and click "Next"

Samsung Drive Manager Install Wizard Select Program Folder Please select a program folder. Setup will add program icons to the Program Folder listed below. You may type a new folder name, or select one from the existing folders list. Click Next to continue. Program Folder Samsung Drive Manager Exist…

  1. On the program folder selection screen, set the program folder in which to register Samsung Drive Manager icons and click "Next".

Samsung Drive Manager Install Wizard Samsung Drive Manager Install Wizard Complete The Install Wizard has successfully installed Samsung Drive Manager. Before you can use the program, you must restart your computer. ● Yes, I want to restart my computer now! ○ No, I will restart my computer later.

  1. Your computer can be restarted after the program is installed.

  2. Confirm system restart (if desired) and click "Done".

SAMSUNG HX-MT010EA - Samsung Drive Manager Installation - 8

Restart your computer when prompted to ensure normal execution of Samsung Drive Manager.

Using Samsung Drive Manager

Select Start (from the Windows start menu) → All Programs → Samsung Drive Manager.

Samsung

Samsung Drive Manager

The window shown below is displayed when the program is executed.

Samsung Drive Manager Samsung S2 Portable 3.0 Samsung S2 Portable 3.0 Total Space 595.1 GB Used by AutoBackup 0.6 Byte (8%) Used by SecretZone 0.0 Byte (8%) Used by User 100.4 MB (8%) Programs AutoBackup SecretZone Secure Manager Tools Diagnostics Disk Management Power Settings

[ Samsung Drive Manager Screen ]

The main window of Samsung Drive Manager includes drive information, the Safely Remove Hardware button, Unlock Secure Hard Disk button, program execution button and tool buttons.

SAMSUNG HX-MT010EA - Using Samsung Drive Manager - 2
[Safely Remove button]

Click Safely Remove Hardware to safely remove your hard disk.

Some models do not support this function. Then the unlock button appears in dimmed color.

When backup sources are regularly backed up using Samsung AutoBackup, they are fully backed up only during the initial backup, and real-time backup (monitoring of backup data for auto-backup of changed data only) is performed subsequently for your convenience.

Samsung SecretZone™ is a personal information protection solution that lets you create and use an encrypted disk on your Samsung External Hard Drive.

By using Samsung SecretZone™, you can safely and conveniently protect important, confidential and personal data.

This function is not compatible with External Hard Drive that do not support power settings.

Refer to the Samsung Drive Manager User Manual provided with the product for further details. Samsung Drive Manager User Manual can also be downloaded from the Samsung website.

Troubleshooting

  • Check the USB cable connection.
  • Check the LED light on the External Hard Drive.
  • Check the power supply to Portable Series External Hard Drive.

■ Ticking noise is an indication of insufficient power.

- If the drive is not being recognized, try plugging it into a different USB port.

FAQ

Q1. File transfer takes too long.

A1. - USB 2.0

You will experience slow file transfer speeds if your computer does not support USB 2.0 or if you do not connect Portable Series External Hard Drive to a USB 2.0 port. Try connecting Portable Series External Hard Drive to a different port or, if your computer does not support USB 2.0, purchase a separate USB 2.0 port.

- USB 3.0

To use the S2 Portable 3.0 or M3 Portable model at its Maximum speed, you need a PC or a Host Card that supports USB 3.0 interface and USB 3.0 Cable.

Q2. The actual storage capacity of Portable Series External Hard Drive is different than the capacity shown on the packaging.

A2. Type of file system used for the drive, partitioning arrangement, type of operating system, and various other factors can affect the actual storage capacity displayed by your computer.

(1MB=1,000,000bytes and 1GB=1,000,000,000bytes and 1TB=1,000,000,000,000bytes.)

Q3. I connected my Portable Series External Hard Drive, and the computer seems to recognize it, but the drive won't show up under Windows Explorer.

A3. The Portable Series External Hard Drive is by default formatted to NTFS and will work normally when you connect it to your computer. However, if the partition has been erased or the file system has been changed to a one that's not recognized by Windows, the drive will not appear under Windows Explorer. Try formatting the drive to FAT32 or NTFS.

(Caution : Formatting will erase all data stored in the drive.)

Q4. I am using Windows XP and cannot format the drive to FAT32.

A4. Windows operating systems that followed Windows NT have limited FAT32 formatting to 32GB.

Therefore, if you wish to format your Portable Series External Hard Drive to FAT32, you will need to download a format utility from our website.

(Caution : Formatting will erase all data stored in the drive. We recommend that you back up your data before proceeding.)

Q5. My computer will not boot up properly.

A5. If you boot up your system with S2 Portable Series External Hard Drive connected to the computer, it's possible that your system's BIOS is attempting to boot from the External Hard Drive.

Change the BIOS booting sequence or disconnect the External Hard Drive from the system and then try booting again.

Q6. I am using a Mac, and I can't copy files.

A6. If the drive has been formatted to NTFS, data stored in the drive can only be read by Mac systems.

To use the drive on Mac OS X operating systems, use Samsung NTFS 3G Driver or reformat your drive.

Samsung NTFS 3G driver : Refer to the 12 page

Reformat : Refer to the 23 page

Appendix

SAMSUNG HX-MT010EA - Appendix - 1

WARNING – PARTITIONING AND FORMATTING YOUR DRIVE WILL PERMANENTLY ERASE ALL THE FILES ON THE DRIVE. DO NOT ATTEMPT TO DO THIS UNLESS ALL OF YOUR FILES HAVE BEEN BACKED UP AND CHECKED FOR RELIABILITY AND READABILITY.FAQ

Partitioning and Changing File System Type

It's possible to partition your Portable Series External Hard Drive and change the file system type.

  • Reformat to FAT32
  • Reformat to NTFS
    • Reformat in Macintosh

Reformat to FAT32

  • Re-format your external hard drive as FAT32 using Samsung Format Utility or Samsung Drive Manager.
    Samsung Format Utility : log on to samsunghdd.seagate.com
    Samsung Drive Manager : Refer to page 17.

Reformat to NTFS

Following describes formatting to NTFS in Windows XP:

  • Connect the Portable Series External Hard Drive to the computer.
  • Click "Start" from the lower left corner of your screen.
  • Right-click "My Computer" and then select "Manage."
  • From the "Computer Management" tool, select "Disk Management."
  • Right-click the drive you wish to format and then select "Delete Partition."
  • Once drive partition has been deleted, right-click the drive you wish to format and then select "New Partition" as shown in the diagram below.
  • From Create Partition Wizard, select "Primary Partition" and then enter the desired size of the partition.
  • From the "File System" menu, select "NTFS" and format.

Format in Macintosh

Following describes formatting in Mac OS X:

  • Launch Mac OS X's "Disk Utility" tool.
  • Open the main drive folder from the desktop. Open the "Applications" folder and then the "Utilities" folder.
  • Select the "Disk Utility" file.
  • Select the drive you wish to reformat.
  • Select the "Erase" menu.
  • Select "Mac OS Extended (Journaled)" from "Volume Format" menu and then Click "Erase" button
  • Once formatting is complete, the drive will appear on your desktop.

Product Certifications

CE (European Union/Community)

FCC (Federal Communications Commission)

C-TICK

BSMI (Bureau of Standards, Metrology and Inspection)

NRTL

CB

SAMSUNG HX-MT010EA - Product Certifications - 1

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

FCC

CAUTION: Changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment.
Class BNote: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.

All rights reserved. Seagate is the trademark or registered trademark of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. All other trademarks or registered trademarks are the property of their respective owners. When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes. Your computer's operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions and will not be available for data storage. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors, including file size, file format, features, and application software. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov) and controlled for import and use outside of the U.S. Actual data rates may vary depending on operating environment and other factors. Seagate reserves the right to change, without notice, product offerings or specifications.

Seagate Technology LLC, 10200 S. De Anza Blvd, Cupertino, CA 95014 U.S.A.

Seagate Technology International, Koolhovenlaan 1, 1119 NB Schiphol-Rijk, The Netherlands

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Product information

Brand : SAMSUNG

Model : HX-MT010EA

Category : External hard drive