EX90 Touch - Exercise bike Cardiostrong - Free user manual and instructions
Find the device manual for free EX90 Touch Cardiostrong in PDF.
| Product Type | Elliptical Trainer |
| Brand | Cardiostrong |
| Model | EX90 Touch |
| Max User Weight | 150 kg (330 lbs) |
| Net Weight | 131 kg (289 lbs) |
| Product Dimensions (L x W x H) | 145 x 88 x 165 cm |
| Resistance System | Electronic magnetic brake |
| Resistance Levels | 16 |
| Flywheel Weight | 12 kg |
| Stride Length Adjustment | 18" to 26" (45 to 66 cm) in 2" increments |
| Display Type | 7" TFT touchscreen |
| Programs | Quick Start, Manual, 60 Pre-Set, Watt Constant, 4 Heart Rate Control |
| Heart Rate Monitoring | Hand pulse sensors & chest strap (not included) |
| Connectivity | Wi-Fi, USB port, 3.5 mm audio jack |
| Power Supply | 220-230 V, 50 Hz |
| Assembly Time | Approx. 90 minutes |
| Transport Wheels | Built-in for easy relocation |
| Frame Material | Steel |
| Use Class | S (semi-professional, home use) |
| Warranty | Refer to manual for details |
| Maintenance | Clean after each use; lubricate slide rails quarterly |
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USER MANUAL EX90 Touch Cardiostrong
Assembly and Operating Instructions

natural_image
Exterior view of a black EX90 PLUS stationary exercise bike (no signage or text beyond branding)
max. 150 kg

\~ 90 Min.



131 kg
L 145 | W 88 | H 165
FSCSTEX90PLUST.01.01
Art. No. CST-EX90-PLUS-T
Content
1 GENERAL INFORMATION 8
1.1 Technical Data 8
1.2 Personal Safety 9
1.3 Electrical Safety 10
1.4 Set-Up Place 11
2 ASSEMBLY 12
2.1 General Instructions 12
2.2 Scope of Delivery 13
2.3 Assembly 15
3 OPERATING INSTRUCTIONS 24
3.1 Console Display 24
3.2 Button Functions 25
3.3 Switching On and Initial Settings 26
3.4 Programmes 28
3.4.1 Quick-Start Programme 28
3.4.2 Manual Programme 29
3.4.3 Pre-Set Programmes 29
3.4.4 Watt Programme 30
3.4.5 Heart Rate Controlled Programmes 30
3.5 Recovery Function 31
3.6 Training Record 32
3.7 Multimedia and Software Updates 33
3.7.1 Retrieving Apps from the Main Menu 34
3.7.2 Access to Apps During Your Workout 34
4 STORAGE AND TRANSPORT 35
4.1 General Instructions 35
4.2 Transportation Wheels 35
5 TROUBLESHOOTING, CARE AND MAINTENANCE 36
5.1 General Instructions 36
5.2 Faults and Fault Diagnosis 36
5.3 Error Codes and Troubleshooting 37
5.4 Maintenance and Inspection Calendar 38
6 DISPOSAL 38
7 RECOMMENDED ACCESSORIES 39
8 ORDERING SPARE PARTS 40
8.1 Serial Number and Model Name 40
8.2 Parts List 41
8.3 Exploded Drawing 45
9 WARRANTY 47
10 CONTACT 49
Dear customer,
thank you for choosing fitness equipment from cardiostrong®. cardiostrong offers high-quality home fitness equipment that is optimally adapted to the conditions at home. Train at home no matter what the weather or time of the day. cardiostrong fitness equipment offers training programmes and a variety of equipment for all training levels and all training goals.
Further information can be found at www.fi tshop.com or www.cardiostrong.de.
We hope you enjoy your training!
Intended Use
The equipment may only be used for its intended purpose.
The equipment is suitable for home use and semi-professional use (e.g. hospitals, clubs, hotels, schools, etc.). The equipment is not suitable for commercial or professional use (e.g. fitness studio).
ATTENTION
The console of this fitness device uses software that is perfectly adapted to the equipment. Please do not make any unauthorised modifications, such as the installation of external apps. This can affect the functionality of the console or even make it unusable. Only install the necessary updates in the Software Updater.
Legal Notice
Fitshop GmbH
Europe's No. 1 for home fitness
International Headquarters
Flensburger Straße 55
24837 Schleswig
Germany
Management:
Christian Grau
Sebastian Campmann
Dr. Bernhard Schenkel
No. HRB 1000 SL
Local Court Flensburg
European VAT Number: DE813211547
Disclaimer
© cardiostrong is a registered brand of the company Fitshop GmbH. All rights reserved. Any use of this trademark without the explicit written permission of Fitshop is prohibited.
Product and manual are subject to change. Technical data can be changed without advance notice.
FITSHOP
Europe's No.1 for Home Fitness
ABOUT THIS MANUAL
Please carefully read the entire manual before installation and first use. The manual will help you to quickly set up the system and explains how to safely use it. Make sure that all persons exercising with the equipment (especially children and persons with physical, sensory, mental or motor disabilities) are informed about this manual and its contents in advance. In case of doubt, responsible persons must supervise the use of the equipment.
Due to ongoing changes and software optimisations, the manual may have to be updated. If you notice any discrepancies during assembly or use, please refer to the manual uploaded to the webshop. The latest manual is always available there.
This equipment has been manufactured according to the latest safety knowledge. As far as possible, potential safety hazards which could cause injury have been eliminated. Make sure to carefully follow

the instructions and that all parts are securely in place. If required, read through the instructions again to correct any mistakes.
Training devices must be classified according to accuracy and use. Accuracy classes are only applicable to devices that display training data.
Accuracy classes
Class A: high accuracy.
Class B: medium accuracy.
Class C: low accuracy.
The use classes explain the intended use of the training device.
Use classes
Class S (studio): professional and/or commercial use.
These training devices are intended for the use in training rooms of facilities such as sports clubs, school facilities, hotels, clubs and studios whose access and supervision is specifically regulated by the owner (person with legal responsibility).
Class H (home use): use at home.
These stationary training devices are intended for the use in private homes where access to the training device is regulated by the owner (person with legal responsibility).
Please pay close attention to the safety and maintenance instructions given here. The contract partner cannot be held liable for damage to health, accidents or damage to the equipment when it is not used in accordance with these instructions.
The following safety instructions may appear in this manual:
ATTENTION
This notice indicates potentially hazardous situations which, if not avoided, may result in property damage.
CAUTION
This notice indicates potentially hazardous situations which, if not avoided, may result in slight or minor injuries!
WARNING
This notice indicates potentially hazardous situations which, if not avoided, may result in death or serious injuries!
DANGER
This notice indicates potentially hazardous situations which, if not avoided, will result in death or serious injuries!
i NOTICE
This notice indicates further useful information.
Retain these instructions in a safe place for future reference, maintenance or when ordering replacement parts.
1.1 Technical Data
Check your TFT console regularly for possible software updates. If available, make sure to carry out the updates.
TFT display of
- speed in km/h
- training time in min
- training distance in km
- cadence (rotations per minute)
- calories burnt in kcal
- heart rate (when using the hand sensors or a chest strap)
- Watt
- resistance level
Resistance system: electronic magnetic brake system
Resistance level: 16
Min. and max. wattage at 60 RPM: 59-258 Watt
Min. and max. wattage at 100 RPM: 135 - 562 Watt
Adjustable range in the Watt programme: 30-400 Watt (adjustable in 5-Watt increments)
User memory: 4
Quick Start programmes: 1
Manual programmes: 3
Pre-set programmes: 60
Watt-controlled programmes: 1
Heart rate controlled programmes: 4
Balance mass: 12 kg
Step width: 11 cm
Electronic step length adjustment:
45 cm (18"), 50 cm (20"), 55 cm (22"), 60 cm (24"), 65 cm (26")
Weight and dimensions:
Article weight (gross, including packaging): 144 kg
Article weight (net, without packaging): 131 kg
Packaging dimensions (L x W x H) approx.: 140 cm x 115 cm x 49 cm
Set-up dimensions (L x W x H) approx.: 145 cm x 88 cm x 165 cm
Maximum user weight: 150 kg/330 lbs
Use class: S
1.2 Personal Safety

DANGER
- Before you start using the equipment, you should consult your physician that this type of exercise is suitable for you from a health perspective. Particularly affected are persons who: have a hereditary disposition to high blood pressure or heart disease, are over the age of 45, smoke, have high cholesterol values, are overweight and/or have not exercised regularly in the past year. If you are under medical treatment that affects your heart rate, medical advice is absolutely essential.
- Note that excessive training can seriously endanger your health. Please also note that heart rate monitoring systems can be inaccurate. If you notice any signs of weakness, nausea, dizziness, pain, shortness of breath, or other abnormal symptoms, stop exercising immediately and seek advice from your doctor if necessary.
- The owner must communicate all warnings and instructions to the user.

WARNING
- This equipment may not be used by children under the age of 14.
- Children should not be allowed unsupervised access to the equipment.
+ Persons with disabilities must have a medical license and must be under strict observation when using the equipment.
+ Remember that your device does not have a freewheel function. Therefore moving parts cannot be stopped immediately.
- Note that the individual physical power required to perform an exercise may differ from the displayed mechanical power.
- When ascending and descending, make sure that one of the treads is in the lowest position.
+ The equipment is strictly for use by one person at a time.
- Keep your hands, feet and other body parts, hair, clothing, jewellery and other objects well clear of moving parts.
- During use, wear suitable sports clothing rather than loose or baggy clothing. When wearing sports shoes, make sure they have suitable soles, preferably made of rubber or other non-slip materials. Shoes with heels, leather soles, studs or spikes are unsuitable. Never exercise barefoot.

CAUTION
- If your equipment needs to be connected to the power supply with a mains cable, make sure that the cable is not a potential tripping hazard.
- Make sure that nobody is within the range of motion of the equipment during training so as not to endanger you or other persons.
- Do not insert any objects of any kind into the openings of the device.
- Be aware that if adjustment devices are left protruding, they may impede the user's movement.
1.3 Electrical Safety

DANGER
+ In order to reduce the risk of an electric shock, always unplug the equipment from the mains socket immediately after your workout, before assembly or dismantling, and before maintenance or cleaning. Do not pull on the cable.

WARNING
Do not leave the equipment unattended while the mains cable is plugged into the mains socket. During your absence, the mains cable must be removed from the mains socket to prevent improper use by third parties or children.
+ If the mains cable or plug is damaged or defective, contact your contract partner. Until repair, the equipment must not be used.

ATTENTION
+ The equipment requires a mains connection of 220-230 V with 50 Hz mains voltage.
- The equipment may only be connected directly to an earthed socket using the supplied mains cable. Extension cables must conform to VDE guidelines. Always completely unwind the mains cable.
- The socket must be protected by a fuse with a minimum fuse rating of "16 A, slow blow".
+ Do not make any changes to the mains cable or the mains plug.
- Keep the mains cable away from water, heat, oil and sharp edges. Do not route the mains cable underneath the equipment or under a carpet or rug, and do not place any objects on top of it.
- If your purchased item is equipped with a TFT console, software updates must be carried out regularly. Follow the instructions on the console to perform the update(s).
- The software systems on gym equipment with TFT consoles are set up only for the pre-installed apps. Do not install any additional apps.
NOTICE
+ The pre-installed apps on TFT consoles are produced and provided by external manufacturers. Fitshop does not take any responsibility for the availability, functionality or contents of these apps.
1.4 Set-UpPlace
WARNING
+ Do not place the equipment in main corridors or escape routes.
CAUTION
- Choose a location in which to place the equipment such that there is enough free space/clearance to the front, the rear and to the sides of the equipment.
- The training room should be well ventilated during training and not be exposed to any draughts.
- Choose the place in which to set up the equipment such that there is enough free space/clearance to the front, the rear and to the sides of the equipment.
- The free area in the direction from which the exercise equipment is accessed must be at least 0.6 m larger than the exercise area.
- The set-up and mounting surface of the equipment should be flat, loadable and solid.
ATTENTION
- The device may only be used in one building, in sufficiently tempered and dry rooms (ambient temperatures between 10°C and 35°C). The equipment should not be used outdoors or in rooms with high humidity (over 70%) like swimming pools.
- A floor protective mat/equipment underlay can help to protect high-quality floor coverings (parquet, laminate, cork, carpets) from dents and sweat and can help to level out slight unevenness.
- For Class S equipment, the exercise equipment may only be used in areas where access, supervision and control are specifically regulated by the owner.
2.1 GeneralInstructions
DANGER
+ Do not leave any tools, packaging materials such as foils or small parts lying around, as otherwise there is a danger of suffocation for children. Keep children away from the equipment during assembly.
WARNING
+ Pay attention to the instructions attached to the equipment in order to reduce the risk of injuries.
CAUTION
- Ensure to have sufficient room for movement in each direction during assembly.
- The assembly of the equipment must be carried out by at least two adults. If in doubt, seek the help of a third technically skilled person.
ATTENTION
+ To prevent damage to the equipment and the floor, assemble the equipment on a mat or packaging board.
i NOTICE
- In order to make the assembly as simple as possible, some screws and nuts to be used can already be pre-assembled.
- Ideally, assemble the equipment at its later set-up place.
2.2 Scope of Delivery
The scope of delivery consist of the following parts. At the beginning, check whether all parts and tools belonging to the device are included in the scope of delivery and whether damage has occurred. In the event of complaints, the contractual partner must be contacted directly.

CAUTION
If parts of the scope of delivery are missing or damaged, the assembly must not be carried out.

(J2)

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Six identical screw illustrations arranged horizontally (no text or symbols)(J3) Screws M4x6Screws M4x16

(J4) Screws M8x55

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Four identical line drawings of a bolt with threaded ends, shown in different angles (no text or symbols)(J5) Washers M8

(J6) Screws M8x20

(J7) Screws M12x73 Washers M12 (J8)

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Two identical line drawings of a bolt with threaded ends (no text or symbols)
(J9)

(J10) Screws M12x109 Screws M8x(1)uts M12

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Two identical cylindrical metal rods with threaded ends, shown in line drawing style (no text or symbols)
(J14) Screws M5

4m/m

5m/m

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Simple line drawing of a hammer (no text or symbols)6m/m*2

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Two identical L-shaped metal bars, no text or symbols present19

2.3 Assembly
Before assembly, take a close look at the individual assembly steps shown and carry out the assembly in the order given.
i NOTICE
- First loosely screw all parts together and check that they fit properly. Tighten the screws using the tool only when you are instructed to do so.
- If you have difficulty recognising the graphics, we recommend that you open and/or download the PDF instructions stored in the webshop on your end device (e.g. smartphone, tablet or PC). There you have the option of zooming in closer. Please note that the Adobe Acrobat Reader programme must be installed on your end device in order to open the file.
Step 1: Unpacking
- Remove the upper foam parts (1) and (2) and leave the main frame (A) and lower foam parts (3) and (4) in the box.
- Take out the console, console supporting tube, console mast, pedal supporting bars and hardware bag.

CAUTION
For safety reasons, the pedal bars are just to be released with the respective control knob once you are asked to do so at the end of the instructions.

Step 2: Assembly of the main mast (F1)
-
Loosen two screws (F5) from the main frame (A) and two screws from the main mast (F1).
-
Connect the main mast (F1) with the main frame (A) with the previously loosened four screws (J1).
-
Tighten the screws.
i NOTICE
Before you continue with step 3 of the assembly, make sure that the four screws (J1) are tightened.
Tool: 6mm Allen key

Step 3: Assembly of the side bar cover sets (L+R)
- Mount the right side bar cover (R1) with a screw (J2) on to the cover (R1).
- Follow steps 2.1 to 2.4 in order to tighten the side bar cover sets.
2.1. Connect the covers (R1 & R2) on the right connection bar (C2).
2.2. Connect the cover (R3) to the bar (C2).
2.3. Connect the cover (R4) to the bar (C2).
2.4. Secure the covers with the screw (J3) first and then with two screws (J2) as illustrated. - Repeat the same steps as described before in order to assemble the left side bar cover set.
- Tighten the screws.
Tool: 4mm (Phillips screwdriver)

Step 4: Assembly of the right side bar (C2)
- Mount the right side bar (C2) on the main frame (A) with a screw (J8) on top (figure A) and two screws (J5) including washers (J5) with the bracket (F2) on the bottom (figure B).

ATTENTION
Do not tighten the screws (J6 and J4) completely yet.
- Raise the main frame (A) with two people and remove the foam (see figure on the right).

Step 5: Assembly of the left side bar (C1) and covers
-
Connect the left side bar (C1) on the main frame (A) with a screw (J6) on top and two screws (J2) and the bracket (F2) on the bottom.
-
Now you can tighten all of the screws from the previous steps (J6, J4).

Step 6: Assembly of the pedal bars
-
Connect the right pedal bar (B2) on the top with the main frame (A) and mount it with the nuts (J9), washers (J8) and screws (J3) as in figure C.
-
Mount the pedal bar on the bottom of the main frame with a bolt (J5), a washer (J8) and a nut (J9) as in figure D.
-
Tighten the bolts (J5) and the nuts (J9); see figure E.
-
Repeat the process for the left pedal bar (B1).

Step 7: Assembly of the handles
-
Loosen the six pre-mounted screws (J12 and J11) from the left handle (E1).
-
Connect the left handle (E1) with the main frame (A) by tightening all screws (J12 and J11) with two 6mm Allen keys; see figure F.
-
Repeat the process for the right handle (E2).

Step 8: Assembly of the console mast and the bottle holder
- Connect the cable (D1 and D2) from the console mast (D) with the cables (A1 and A2) from the main frame (A).
ATTENTION
Pay attention to not pinch the cables.
-
Mount the console mast (D) on the main frame (A) with two screws (J3) and two pre-mounted screws (J13); see figure G.
-
Mount the bottle holder (H) on the main frame (A) with two screws (J14).
-
Tighten the screws.

Step 9: Assembly of the console
-
Loosen the four pre-mounted screws (G1) from the console (G).
-
Connect the console cables (D1, D2, D14 & D16) and the heart rate cable (D4) from the console mast with the console.
i NOTICE
Make sure that the cables are properly connected with each other. Slide the excess cable into the casing and the console mast (D).
ATTENTION
Pay attention to not pinch the cables.
-
Mount the console (G) on the console mast (D) with the four screws (G1).
-
Tighten the screws.

Step 10: Locking the pedal bars (B1 and B2)
CAUTION
+ The pedal bars should always be locked if the equipment is not being used.
+ Never lock the pedal bars if the equipment is still moving, but rather only when the equipment has come to a complete standstill.
To do this, turn the knob (A3) to the "LOCK" position in order to lock the pedal bars (B1 and B2) and avoid possible injuries.

Step 11: Function buttons to adjust the stride length:
-
There is a button on the left and right small handles of the console mast. The left button has the following function: The fine, infinitely variable reduction of the current stride length. The right button has the following function: The fine, infinitely variable increase of the current stride length.
-
If the stride length is reduced, the DOWN signal on the function button will light up in green. If the stride length is increased, the UP signal on the function button will light up in red.
i NOTICE
The button for adjustments will not react as long as the stride length is being changed through the button and the LED light is blinking. The button only works if the LED light is illuminated. If there are disruptions while training, simply press any stride length adjustment button and the training can be continued.

Step 12: Setting the stride length via the incline motor
Corresponding to personal requirements, the stride length, as shown on the LED display, can be set or changed to 18", 20", 22", 24" or 26". There are five quick selection buttons to set the stride length. Press one of the 18" - 26" buttons to set the desired stride length. You can change the stride length at any time during training. The selected stride length is displayed through the blue LED light.
There are different reasons for a user wanting to change the stride length. First because of the height. A user who is smaller than 1.65m could feel more comfortable with a stride length of 18" (approx. 46 cm) to 22" (approx. 56 cm), while a user who is taller than 1.65 cm could feel more comfortable with a stride length of 22"(approx. 56 cm) to 26" (approx. 66 cm), because they can compensate for their stride length.
Furthermore, a user must adjust the stride length with higher speeds in order to compensate for their normal stride length while jogging/running. Another reason why a user may want to change the stride length during training is so that different muscle groups can be worked; a short stride length is demanding for different muscles in the legs and body than a long stride length. A stride length of 18" (approx. 46 cm) can be compared with a shorter kick motion and a stride length of 26" (approx. 66 cm) with a lunge without high stress, which would cause the same movement on a flat surface.
During training, adjusting the resistance or doing squats while holding on to the handle bars helps to isolate these muscles.
i NOTICE
- There is no right or wrong stride length for every usage. Select the stride length where you feel the most comfortable.
- If the stride length motor is activated, you will hear how the motor unlocks and gets set. As soon as the motor has reached the desired stride length, you will hear a click and the motor will lock into the corresponding position.

Step 13: Alignment of the feet
If the floor is uneven, you can stabilize the equipment by turning the two setting screws under the main frame.
-
Lift the equipment on the desired side and rotate the setting screws under the main frame.
-
Rotate the screws clockwise in order to remove them and to raise the equipment.
-
Rotate them counterclockwise in order to lower the equipment.

natural_image
Technical line drawing of a mechanical device with a magnified inset showing a component detail (no text or symbols)Step 14: Connecting the equipment to the mains supply
ATTENTION
The equipment must not be connected to a multiple socket, otherwise it cannot be guaranteed that the equipment will be supplied with sufficient power. Technical errors can result.
-
Plug the cable into the socket on the main frame.
-
Plug the power plug into a wall outlet that complies with the instructions in the chapter on electrical safety.
i NOTICE
The overload switch protects from short circuits. The button jumps out in case of overload. Turn the power switch off and then on again to restart the equipment

Correctly Getting On and Off
-
To get on, grip the handles with both hands and first step onto the left pedal with your left foot or onto the right pedal with your right foot and then place your foot onto the other pedal.
-
To get off, grip the handles with both hands and place one foot next to the equipment and then the other foot.
3 OPERATING INSTRUCTIONS
i NOTICE
+ Familiarise yourself with all the functions and setting options of the device before starting training. Have the proper use of this product explained to you by a specialist.
+ Always start your training with low intensity and increase evenly and gently. End your training with a cool-down phase. If you are unsure, please consult your physician.
3.1 Console Display

| TIME | Display range: 0:00–99:59Setting range: 0–99 (Minuten) |
| SPEED Display range: 0.0–99.9 (km/ml) | |
| RPM Display range: 0–999 | |
| CALORIES | Display range: 0–999Setting range: 0–990 |
| PULSE | Display range: 0–230Setting range: 0–230 |
| WATT | Display range: 0–999Setting range: 30–400 |
| LOAD | Display range: 1–16Setting range: 1–16 |
| DISTANCE | Display range: 0–99.9Setting range: 0–99.0 |
3.2 Button Functions
| QUICK START | + This button is used to switch on the console.+ When the console is power saving mode, the Quick Start button can be used to activate the console+ The Quick Start programme can be started with this key. |
3.3 Switching On and Initial Settings
- Press the Quick Start button to turn on the console.
The main menu opens.
- Tap on the time and date.
- Turn on automatic time and date detection or select the appropriate time zone in which you are located.
i NOTICE
Make sure that the function for automatic time and date detection is switched off. If this function is switched on, it will light up turquoise.
- Enter the time and date manually. To do this, first select a city in your time zone in the fourth row and, if necessary, set the time in the row above. Then set the current date in the second row.
- Now connect the device to your Wi-Fi by returning to the settings and tapping Wi-Fi to connect to your network.
i NOTICE
If you receive the message "Connected, no Internet" although you are successfully connected to the Internet, this is no cause for concern. This is a translation issue and you should still be connected to the Internet. Then wait a few seconds until the message "This network has no Internet access. Stay connected?" appears, check the box "Don't ask again for this network" and confirm with "Yes".
- You can now activate automatic time and date detection.
- Finally, carry out an initial update for the console software.
- Return to the settings.
- Tap on "Software Update".
- To update the software, tap on "Update" for TFT.
i NOTICE
- The device must not be used or switched off during the update.
- Check at regular intervals whether another update is available and perform it as described above.
Open the factory settings. Here you can set the following functions:
- WIFI
- Screen brightness
- Volume
- Language
- Unit (metric or imperial)
- Update software and app updates
ATTENTION
The console of this fitness device uses software that is perfectly adapted to the equipment. Please do not make any unauthorised modifications, such as the installation of external apps. This can affect the functionality of the console or even make it unusable. Only install the necessary updates in the Software Updater.


3.4 Programmes
There is a wide range of different programmes available. These include:
- Quick Start Programme
- Manual Programmes
- Pre-set Programmes
- Watt Programme
- Heart Rate Controlled Programmes
i NOTICE
The user profile U0 acts as a guest profile. None of your training data is saved. If you use the guest profile U0, you must enter your data for age, height, weight and gender for each programme. The memory function is only available with the user profiles U1-U4. With the user profiles U1-U4, the set data is saved and must not be re-entered.
The programme starts.
- To increase or decrease resistance, tap the arrows.
- To pause the programme, tap pause.
- To resume the programme, tap continue.
- To end the programme and return to the main menu, tap home.

There are several setting options for the manual programme. You can decide whether you want to train with one or more values.
- To select the manual programme, tap "Manual" in the main menu.
- Select one of the user profi les (U0–U4).
- Set the desired values for time, distance and/or calories.
- To start the programme, tap start.

The programme starts. All set values will be counted down.
- To increase or decrease resistance, tap the arrows.
- To pause the programme, tap pause.
- To resume the programme, tap continue.
- To end the program and return to the main menu, tap home.
3.4.3 Pre-Set Programmes
- To select the profi le programmes, tap "Program" in the main menu.
- Select one of the user profiles (U0–U4).
- Select one of the 60 profi le programmes.
- Set the desired training time.
- To start the programme, tap start.
The programme starts.
- To increase or decrease resistance, tap the arrows.
- To pause the programme, tap pause.
- To resume programme, tap continue.
- To end the programme before the set training time has elapsed and return to the main menu, tap home.

3.4.4 Watt Programme
- To select the watt programme, tap "Watt constant" in the main menu.
- Select one of the user profi les (U0–U4).
- Set the desired training time and wattage.
- To start the programme, tap start.
The programme starts. At the bottom of the screen it is displayed whether you should pedal faster or slower to maintain the set wattage.
- To pause the programme, tap pause.
-
To resume the programme, tap continue.
-
To end the programme before the set training time has elapsed and return to the main menu, tap home.

3.4.5 Heart Rate Controlled Programmes

WARNING
Your training equipment is not a medical device. The heart rate measurement of this equipment may be inaccurate. Various factors can affect the accuracy of the heart rate measurement. The heart rate measurement serves only as a training aid.
There are four heart rate programmes available. You can choose between three pre-set target heart rates (55%, 75% or 90% of your maximum heart rate) or TAG where you enter an individual target heart rate manually. Your maximum heart rate is determined by the console depending on your age. For these programmes we recommend using a compatible chest strap.
i NOTICE
If you do not use a chest strap, your hands must be placed on the hand pulse sensors permanently during the workout.
- To select the heart rate controlled programmes, tap "Target H. Rate" in the main menu.
- Select one of the user profiles (U0–U4).
- Select either 55%, 75%, 90% or TAG.
3.1. If you have selected TAG, now set your individual target value. - Set the desired training time.
- To start the programme, tap start.

The programme starts.
- To increase or decrease resistance, tap the arrows.
- To pause the programme, tap pause.
-
To resume the programme, tap continue.
-
To end the programme before the set training time has elapsed and return to the main menu, tap home.
3.5 Recovery Function
After a completed workout, you can use the recovery function to test your recovery heart rate and thus your fitness level.
- To test your recovery heart rate, tap recovery after training.
- Grasp the hand pulse sensors with both hands.
After 60 seconds, your result will be displayed as a score (F1 – F6) where F1 is the best and F6 is the worst result.
Exercise regularly to improve your fitness and recovery heart rate.

3.6 Training Record
The console offers you the possibility to use a training calendar and thus save your training sessions.
After the workout
When your training programme has finished, "workout" lights up in the display.
- To save the training data in the training calendar, first tap "save" and then tap "home" to exit.
- If you do not want to save the training data, tap "home" directly and return to the main menu.

Viewing the training calendar
To view your saved training sessions in the training calendar, swipe left and then tap "Training Record" at the bottom right of the main menu. A calendar of the current month is displayed.
i NOTICE
You can switch back and forth between the months by swiping your finger left and right.


Where the calendar is coloured orange, a training session has been saved on that day. Tap on the corresponding day to view the more detailed training details. You can also delete the saved training data by tapping on the bin icon.


3.7 Multimedia and Software Updates
ATTENTION
Check your TFT-console regularly for possible software updates. If available, make sure to carry out the updates soon. If the updates are not carried out over a longer period of time, this can lead to technical problems with the console.
To make sure the pre-installed apps are working correctly, they must be updated regularly as well. Follow the instructions on the screen to perform the updates.
Please note: The system is set up only for the pre-installed apps. Do not install any additional apps as their proper functionality can not be guaranteed. The installation of other apps might cause technical issues.
i NOTICE
- The pre-installed apps are produced and provided by external manufacturers. Changes and availability within these apps might occur. Fitshop does not take any responsibility and can not be held liable for the availability, functionality or contents of these apps.
- When the console is in MULTIMEDIA mode, it cannot enter power saving mode. If the console is not in use, please exit MULTIMEDIA mode and return to the main menu. Outside MULTIMEDIA mode, the console will enter power saving mode after 5 minutes.
In the media area you have access to various apps. These include:
- YouTube
- Netflix ix
- Spotify
- Chrome
- iRoute
- Kinomap
3.7.1 Retrieving Apps from the Main Menu
This way only the Quick-Start programme can be used
- Tap Communication Centre in the Main Menu.
- Select any app.
- Tap the arrow on the left side of the screen.
- Tap Quick Start and the programme starts.
3.7.2 Access to Apps During Your Workout
i NOTICE
The access to apps during the training is only possible within the manual programme or one of the profi le programmes.
- Start a desired programme.
- To use an app during your workout, pause the programme for a moment and tap the desired app at the top of the screen.
- Tap Continue and the app will open.
i NOTICE
It may take a moment for the app to open.
- To continue your workout, tap the arrow on the left side of the screen and press the Quick Start button.
The selected app now runs simultaneously with the running programme.


4.1 General Instructions

WARNING
+ The storage location should be chosen so that improper use by third parties or children can be prevented.
+ If your equipment does not have transportation wheels, the equipment must be disassembled before transportation.

ATTENTION
+ Make sure that the equipment is protected from moisture, dust and dirt in the selected storage location. The storage location should be dry and well ventilated and have a constant ambient temperature between 10°C and 35°C.
4.2 Transportation Wheels

ATTENTION
If you want to transport your equipment over particularly sensitive and soft floor coverings, such as parquet, planks or laminate, lay out the transport route with cardboard or similar to avoid possible floor damage.
-
Stand behind the equipment and lift it until the weight is transferred to the transportation wheels. After that, you easily can move the equipment to a new position. For long transport distances the equipment should be disassembled and safely packed.
-
Select the new location by following the instructions in the section 1.4 of this manual.

natural_image
Technical line drawing of a bicycle frame assembly, showing front and side views with no text or symbols5.1 General Instructions

WARNING
+ Do not make any improper changes to the equipment.

CAUTION
+ Damaged or worn components may affect your safety and the life of the equipment. Therefore, immediately replace damaged or worn components. In such a case, contact the contract partner. The equipment must not be used until it has been repaired. If necessary, use only original spare parts.

ATTENTION
+ In addition to the instructions and recommendations for maintenance and care given here, additional service and/or repair work may be necessary; this must only be carried out by authorised service technicians.
5.2 Faults and Fault Diagnosis
The equipment undergoes regular quality controls during production. Nevertheless, faults or malfunctions may occur. Frequently, individual parts are responsible for these disturbances, an exchange is usually sufficient. Please refer to the following overview for the most common errors and how to correct them. If the equipment still does not function properly, contact your contract partner.
| Fault | Cause | Solution |
| Drive disks wobble/ make noises | Drive disk loose | Tighten nut (pay attention to left-hand / right-hand thread) |
| Display is blank/is not working | Loose cable connections | Check cable connections |
| Equipment wobbles | Equipment is not level | Align the feet |
| Creaking noises on the stepping area | Loose screws on stepping area | Tighten the screws on the stepping area |
| Creaking noises | Screw connections loosened or too tight | Check screw connections |
| Squeaking noises on the guide rails | Guide rails or rollers dirty or guide rails dry | Clean the guide rails and then lubricate them with a suitable lubricant |
| Software problems | Software version not up to date | + Check whether there is an update for the software (TFT) and carry it out. + If the problems persist, contact your contract partner. |
| No pulse display | + Sources of interference in the room+ unsuitable chest strap+ Wrong position of chest strap+ Chest strap defective or battery empty+ Pulse display defective | + Eliminate sources of interference (e.g. mobile phone, WLAN, lawn mower and vacuum cleaner robot, etc. ...) + Use a suitable chest strap (see RECOMMENDED ACCESSORIES).+ Reposition chest strap and/or moisten electrodes+ Changing batteries+ Check if pulse display by hand pulse possible |
5.3 Error Codes and Troubleshooting
The electronics of the equipment continuously carries out tests. In case of deviations, an error code appears on the display and normal operation is stopped for your safety.
Please contact the contract partner for technical support
5.4 Maintenance and Inspection Calendar
To avoid damage from sweat, the equipment must be cleaned with a damp towel (no solvents!) after each training session.
The following routine tasks must be performed at the specified intervals:
| Part Weekly Monthly Quarterly | |||
| Display console C I | |||
| Slide rails* C | |||
| Lubrication of slide rails and moving parts* I | |||
| Plastic covers C I | |||
| Screws and cable connections I | |||
| Legend: C = clean; I = inspect | |||
*Make sure to always clean the slide rails and moving parts before re-lubricating.
6 DISPOSAL
At the end of its operational life, this equipment cannot be disposed of in normal household waste. Instead, it must be disposed of via an electricals recycling centre. Further information can be obtained from your local authority's recycling service.

The materials can be recycled as per their symbols. Through the reuse, recycling of materials or other forms of recovery of old equipment, you make an important contribution to the protection of the environment.
7 RECOMMENDEDACCESSORIES
To make your training experience even more efficient and pleasant, we recommend that you add suiting accessories to your fitness equipment. For elliptical cross trainers this could for example be a floor mat, which makes your fitness equipment stand more securely and also protects the floor from sweat or silicone spray to keep moving parts in good shape.
If you have purchased a fitness machine with pulse training and want to train your heart rate, we strongly recommend that you use a compatible chest strap, as this ensures optimum transmission of the heart rate.
Our range of accessories offers the highest quality and makes training even better. If you would like to find out more about compatible accessories, please go to the detail page of the product in our webshop (the easiest way is to enter the article number in the search field above) and go to the recommended accessories on this page. Alternatively, you

can use the QR-code provided. Of course, you can also contact our customer service: by telephone, e-mail, in one of our branches or via our social media channels. We will be happy to advise you!

8.1 Serial Number and Model Name
In order to provide you with the best possible service, please have the model name, article number, serial number, exploded drawing and parts list ready. The corresponding contact options can be found in chapter 10 of this operating manual.
i NOTICE
The serial number of your equipment is unique. It's located on a white sticker. The exact position of this sticker is shown in the following illustration.

natural_image
Exterior view of a black EX90 PLUS stationary exercise bike (no text or symbols on the device itself)Enter the serial number in the appropriate fi eld.
Serial number:
Brand / Category:
cardiostrong / crosstrainer
Model Name:
EX90 Touch
Article Number:
CST-EX90-PLUS-T
8.2 Parts List
| No. | Name | Qty. | No. | Name | Qty. |
| A MAIN | FRAME 1 | A28 SCREW M3x10 2 | |||
| A1 SENSOR WIRE 900mm 1 | A29 SCREW M8x10 2 | ||||
| A2 CON | TROLLER WIRE 500mm 1 | A30 TRANSPORTATION WHEEL | 2 | ||
| A3 KON | B 1 | A31 SCREW M12x53 | 4 | ||
| A4 CON | NECTION SLICE 40 (4T) 4 | A32 PRESSING PIPE | 1 | ||
| A5 INCL | LINE MOTOR SENSOR WIRE 2 | A33 WASHER Φ10xΦ23x2T | 3 | ||
| A8 INCL | LINE MOTOR CONTROL BOX | 1 | A34 BEARING 6200 (MRB) | 2 | |
| A35 SCREW M10x30 | 1 | ||||
| A9 SCREW M5x10 2 | A36 JSHAPE SCREW M6 | 1 | |||
| A10 AD | APTOR 1 | A37 WIRE (AC POWER SWITCH TO PO-WER CORD) | 1 | ||
| A11 DC | WIRE600mm 1 | ||||
| A12 SOCKET 2 | A38 WASHER M6x Φ16xΦ29.2x2T 1 | ||||
| A13 NUT 1 | A39 GROUND WIRE | 1 | |||
| A14 SCREW M3x8 4 | A40 POWER CORD | 1 | |||
| A15 SEN | NSOR WIRE 100mm 1 | A41 FLYWHEEL Φ327 | 1 | ||
| A15-1 | SENSOR WIRE HOUSING | 1 | A42 NUT3/8" | 2 | |
| A15-2 | SENSOR WIRE HOUSING SCREW | 1 | A43 TENSION CABLE 400mm | 1 | |
| A44 SCREW M5x10 4 | |||||
| A16 MOTOR | 1 | A45 TURING PLATE 2 | |||
| A17 WIRE (OVERLOAD SWITCH TO AC POWER SWITCH) | 1 | A46 CRANK | 2 | ||
| A47 BEARING NUT | 1 | ||||
| A18 BEARING 6005zz (TPX) | 2 | A47-1 | BUSH Φ25.2xΦ29.2x54.5mm | 1 | |
| A19 BRAKE DEVICE (3T) | 1 | A47-2 | BUSH Φ25.2xΦ29.2x5mm | 1 | |
| A20 SCREW M6x43 1 | A48 SCREW M8x25 4 | ||||
| A21 SCREW M8x16 1 | A49 AXLE Φ25x160mm | 1 | |||
| A22 WASHER M10 | 2 | A50 MAGNETIC Φ15x7 | 1 | ||
| A23 OVERLOAD SWITCH | 1 | A51 BELT WHEEL Φ360 (J10) | 1 | ||
| A24 "WIRE (OVERLOAD SWITCH TO AC POWER SWITCH)" | 1 | A52 BELT 530 (1355mm)Xj8 | 1 | ||
| A53 NUT M8 | 14 | ||||
| A25 POWER CONNECTION WIRE | 1 | A54 OSCILLATING AXLE BASE (R) | 1 | ||
| A26 SWITCH AC POWER | 1 | A55 OSCILLATING AXLE BASE (L) | 1 | ||
| A27 POWER CORD SOCKET | 1 | ||||
| A56 HANDBLEBAR SUPPORTING CO-VER | 2 | A95 SCREW 5/32"x3/4" (M4x19mm) 12 | |
| A96 NUT M6 2 | |||
| A57 BEARING 6905 (TPX) 2 | A97 SIDE DECORATION HOUSING SET (L) | 2 | |
| A58 END CAP Φ 4" 2 | |||
| A59 FIX CUSHION Φ50TPR 2 | A98 SIDE DECORATION HOUSING SET (R) | 2 | |
| A60 WASHER M6x2TxΦ19 2 | |||
| A61 SCREW3/16"x5/8 2 | A99 FRONTSIDE DECORATION COVER | 2 | |
| A62 FRONT CONNECTING SHAFT 2 | A100 SCREW M4x20 8 | ||
| A63 END CAP 1 | A101 END CAP 4 | ||
| A64 BUSH Φ12.1xΦ16x20mm 4 | A102 SMALL CHAIN COVER (L) | 1 | |
| A65 CLIP (36) 8 | A103 MAIN CHAIN COVER (L) | 1 | |
| A66 BEARING 6004 (TPX) 2 | A104 UPPER DECORATION HOUSING | 1 | |
| A67 BEARING SLEEVEΦ42x3T 8 | A105 SMALL CHAIN COVER (R) | 1 | |
| A68 SCREW M8x45 2 | A106 MAIN CHAIN COVER (R) | 1 | |
| A69 NUT M4 10 | A107 SCREW M4x12 8 | ||
| A71 CRANK CONNECTING SHAFT 2 | A108 MOTOR SENSOR WIRE HOUSING | 2 | |
| A72 BEARING 2203 (MRB) 2 | |||
| A73 NUT M10 2 | A109 MOTOR SENSOR WIRE HOUSING SCREW | 2 | |
| A74 CLIP (R40) 2 | |||
| A75 BUSH Φ12.1xΦ16x10.5mm 4 | A110 END CAP 2 | ||
| A76 SCREW M4x38mm 4 | A111 CRANK HOUSING | 2 | |
| A77 FLAT KEY 7x7x20mm 2 | A112 SCREW | 2 | |
| A80 FRONT PEDAL SUPPORTING TUBE | 2 | A113 SIDE DECORATION HOUSING SCREW | 4 |
| A81 WASHER M10xΦ27x2T 2 | B1 PEDAL SUPPORTING TUBE (L) | 1 | |
| A82 SCREW M10x40mm 2 | B2 PEDAL SUPPORTING TUBE (R) | 1 | |
| A84 BRAKE 1 | B3 BEARING SLEEVE | 4 | |
| A85 SPRING 1 | B4 BEARING 6201 (TPX) 8 | ||
| A87 AXLE FOR MOTOR PUSH ROD 2 | B5 LOWER PEDAL SUPPORTING TUBE | 2 | |
| A89 NYLON SLEEVE 8 | |||
| A90 PUSH ROD BRACKET (FRONT) 2 | B7 PEDAL BRACKET (L) | 1 | |
| A91 END CAP 1 | B8 PEDAL BRACKET (R) | 1 | |
| A93 PUSH ROD BRACKET (REAR) 2 | B9 PEDAL REST (L) | 1 | |
| A94 SCREW M8x20 8 | B10 PEDAL REST (R) | 1 | |
| B11 FRONT COVER PEDAL (L) | 1 | ||
| B12 CUSHION PAD (L) 1 | D3 | SENSOR WIRE 300mm | 1 | |
| B13 PEDAL (L) 1 | D4 | HANDLE PULSE WIRE | 2 | |
| B14 SCREW 5/32"x5/8" (M4x15mm) 6 | D5 | HANDLE PULSE RING 31.8x0.9Tx19.5mm | 2 | |
| B15 SCREW M6x10mm 8 | ||||
| B16 PEDAL (R) 1 | D6 | SPACER RING 32x30.4 | 2 | |
| B17 CUSHION PAD (R) 1 | D7 | HANDLE PULSE | 4 | |
| B18 FRONT COVER PEDAL (R) 1 | D8 | UPPER HANDLE PULSE HOUSING | 2 | |
| B19 UPPER CAP FOR PEDAL SUPPOR-TING 20x60 | 2 | D9 | LOWER HANDLE PULSE HOUSING | 2 |
| B20 LOWER CAP FOR PEDAL SUPPOR-TING 20x60 | 2 | D10 | HANDLE PULSE RING 31.8x0.9Tx30.5mm | 2 |
| B21 SCREW5/32"x1/2" 8 | D11 | PLASTIC PIPE | 2 | |
| B22 MIDDLE PEDAL SUPPORTING ROD | 2 | D12 | "FOAM SPACER RING 32x 25.8x-10mm " | 2 |
| B23 NUT M8 4 | ||||
| B24 BUSH 8x( 12+ 15) 8 | D13 | SPONG HDR 23x3Tx150mm | 2 | |
| B25 BEARING 6001 (TPX) 4 | D14 | SENSOR WIRE | 1 | |
| B27 SCREW M8x45 4 | D15 | SCREW M3x8 | 4 | |
| B30 SCREW M12x133 2 | D16 | SENSOR WIRE | 1 | |
| B31 BUSH 15x 12.35x90mm 2 | D25 | SCREW | 4 | |
| B32 BEARING 6003zz 16 | E1 | HANDLE BAR (L) | 1 | |
| B33 BUSH 2 | E2 | HANDLE BAR (R) | 1 | |
| B34 PEDAL HOUSING (R) 2 | F1 | CENTRAL SUPPORTING TUBE | 1 | |
| B35 PEDAL HOUSING (L) 2 | F2 | IRON BRACKET | 1 | |
| B36 SCREW 4 | G | CONSOLE | 1 | |
| B37 PEDAL REINFORCEMENT STRIP 4 | G1 | CONSOLE SCREW M5x10 | 4 | |
| B38 SCREW 8 | G2 | STRIDE LED SENSOR BOARD | 1 | |
| C1 SIDE CONNECTING TUBE (L) 1 | H | WATER BOTTLE HOLDER | 1 | |
| C2 SIDE CONNECTING TUBE (R) | 1 | J1 | SCREW M10x16 | 4 |
| C3 END CAP | 2 | J2 | SCREW M4x16 6 | |
| C4 ADJUSTED NUT | 2 | J3 | SCREW M4x6 | 2 |
| C5 ADJUSTED END 50 2 | J4 | SCREW M8x55 4 | ||
| D CONSOLE SUPPORTING TUBE | 1 | J5 | WASHER M8x18 | 4 |
| D1 SENSOR WIRE 350mm | 1 | J6 | SCREW M8x20 2 | |
| D2 SENSOR WIRE 200mm | 1 | J7 | SCREW M12x73 | 6 |
| J8 WASHER M12x20 16 | |
| J9 NUT M12 16 | |
| J10 SCREW M12x109 4 | |
| J11 HANDLE BAR SCREW 6 | |
| J12 HANDLE BAR SCREW 6 | |
| J13 SCREW M8x16 4 | |
| J14 WATER BOTTLE HOLDER SCREW | 2 |
| L1 SIDE TUBE COVER SET (L1) 1 | |
| L2 SIDE TUBE COVER SET (L2) 1 | |
| L3 SIDE TUBE COVER SET (L3) 1 | |
| L4 SIDE TUBE COVER SET (L4) 1 | |
| M4 SCREW 2 | |
| N1 BUSH Φ12.05*17*21.2mm 4 | |
| N2 CLIP (R40) 2 | |
| N3 BEARING 2203(MRB) 2 | |
| N4 SPACER RING (L) 4 | |
| N5 SPACER RING (R) 4 | |
| N6 SCREW 8 | |
| M1 BUSH 6 | |
| M2 CLIP R32 8 | |
| M3 MOTOR 2 | |
| P1 SPRING WASHER M8 | 4 |
| P2 TOGGLE LOAD - | 1 |
| P3 TOGGLE LOAD + | 1 |
| R1 SIDE TUBE COVER SET (R1) | 1 |
| R2 SIDE TUBE COVER SET (R2) | 1 |
| R3 SIDE TUBE COVER SET (R3) | 1 |
| R4 SIDE TUBE COVER SET (R4) | 1 |
8.3 Exploded Drawing


9 WARRANTY
Products from cardiostrong ^® are subject to strict quality control. However, if a fitness equipment purchased from us does not work perfectly, we take it very seriously and ask you to contact our customer service as indicated. We are happy to help you by phone via our service hotline.
Error Descriptions
Your fitness equipment is developed for long-term, high-quality training. However, should a problem arise, please first read the operating instructions. For further assistance, please contact your contract partner or call our service hotline. To ensure your problem is solved as quickly as possible, please describe the defect as exactly as possible.
In addition to the statutory warranty, we provide a warranty for every fitness equipment purchased from us according to the following provisions.
Your statutory rights are not aff ected.
Warrantee
The warrantee is the first/original buyer and/or any person who received a newly purchased product as a gift from the original buyer.
Warranty period
The warranty periods, shown on our web shop, begin on delivery of the fitness equipment. The respective warranty periods for your equipment can be found on its product website.
Repair Costs
According to our choice, there will either be a repair, a replacement of individual damaged parts or a complete replacement. Spare parts, that have to be mounted while assembling the equipment, have to be replaced by the warrantee personally and are not a part of repair. After the expiration of the warranty period, the responsibility for parts costs, repair costs, installation costs and delivery costs lies with the warranty holder.
The terms of use are defined as follows:
- Home use: solely for private use in private households up to 3 hours per day
- Semi-professional use: up to 6 hours per day (e. g. rehabilitation centres, hotels, clubs, company gyms)
- Professional use: more than 6 hours per day (e.g. commercial gyms)
Warranty Service
Within the warranty period, equipment which develops faults as a result of material or manufacturing defects, will be repaired or replaced at our discretion. Ownership of equipment or parts of equipment which have been replaced is transferred to us. The warranty period is not extended nor does a new warranty period begin following repair or replacement under the warranty.
Warranty Conditions
For the warranty to be valid, the following steps must be taken:
Please contact our customer service by email or phone. If the product under warranty has to be sent in for repair, the seller bears costs. After expiry of the warranty, the buyer bears the costs of transport and insurance. If the fault is covered by our warranty, you will receive a new or repaired equipment in return.
Warranty claims are invalid in case of damage resulting from:
- misuse or improper handling
- environmental influences (moisture, heat, electrical surge, dust, etc.)
- failure to follow the current safety measures for the equipment
- failure to follow the operating instructions
- use of force (e. g. hitting, kicking, falling)
- interventions which were not carried out by one of our authorized service centres
- unauthorised repair attempts
Proof of Purchase and Serial Number
Please make sure that you are able to provide the appropriate receipt when claiming on your warranty. So that we can clearly identify the model of your equipment, and for the purposes of our quality control, you will need to give the serial number of your equipment, when contacting the service team. Where possible please have your serial number and your customer number ready when you call our service hotline. It will help us to deal with your request swiftly.
If you cannot find the serial number on your fitness equipment, our service team is at your disposal to offer further information.
Service outside of the Warranty Period
We are also happy to issue an individual cost estimate if there is a problem with your fitness equipment after the warranty has expired, or in cases which do not fall under the terms of the warranty, e. g. normal wear and tear. Please contact our customer service team to find a quick and cost-effective solution to your problem. In such a case you will be responsible for the delivery costs.
Communication
Many problems can be solved just by speaking to us as your specialist supplier. We know how important it is to you as a user of the fitness equipment to have problems solved quickly and simply, so you can enjoy working out with minimal interruption. For that reason, we also want to resolve your queries quickly and in a straightforward manner. Thus, please always keep your customer number and the serial number of the faulty equipment handy.
DE DK UK
| TECHNIK TEKNIK OG SERVICE CUSTOMER SUPPORT | ||
| 80 90 16 50+49 4621 4210-945info@fi tshop.dk | 00800 2020 2772+494621 4210 944info@fi tshop.co.uk | |
| SERVICE0800 20 20277(kostenlos)04621 4210 - 0info@fi tshop.de | Åbningstider kan findes pähjemmesiden:https://stg.fi t/statit7 | You can fi nd the openinghours on our homepage:https://stg.fi t/statitc |
| FR | BE | |
| TECHNIQUE & SERVICE+33 (0) 189 530984+49 4621 42 10 933info@fi tshop.frVous trouverez les heured'ouverture sur notre siteInternet:https://stg.fi t/statit4 | TECHNIQUE & SERVICE02 732 46 77+49 4621 4210 933info@fi tshop.beVous trouverez les heured'ouverture sur notre siteInternet:https://stg.fi t/statit8 | |
| ES | NL | INT |
| TECNOLOGÍA Y SERVICIOS911 238 029info@fi tshop.esConsulta nuestro horario de apertura en la página web:https://stg.fi t/statit5 | TECHNISCHE DIENST & SERVICE+31 172 619961service@fitshop.nlDe openingstijden vindt onze homepage:https://stg.fi t/statit3 | TECHNICAL SUPPORT & SERVICE+49 4621 4210-944service-int@fitshop.deYou can find the opening hours on our homepage:https://stg.fi t/statita |
Please find a detailed overview including address and opening hours for all stores of the Fitshop Group in Germany and abroad on the following website:
www.fi tshop.com/en/stores
WE LIVE FITNESS
WEBSHOP AND SOCIAL MEDIA
Fitshop is Europe's largest specialist store for home fitness equipment with currently over 70 stores and one of the world's most renowned online mail order companies for fitness equipment. Private customers order via the 25 web shops in the respective national language or have their desired equipment assembled on site. In addition, the company supplies fitness studios, hotels, sports clubs, companies and physio practices with professional equipment for endurance and strength training.
Fitshop offers a wide range of fi tness equipment from renowned manufacturers, high-quality in-house developments and comprehensive services, such as a build-up service and sports scientific advice before and after the purchase. The company employs numerous sports scientists, fi tness trainers and competitive athletes.
Visit us also on our social media platforms or our blog!

flowchart
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A["FIT SHOP"] --> B["www.fi tshop.co.uk"]
A --> C["www.fi tshop.de/blog"]
D["f"] --> E["www.facebook.com/fi tshop.co.uk"]
F["Instagram"] --> G["www.instagram.com/fi tshop_uk"]
H["YouTube"] --> I["www.youtube.com/@fi tshop_uk"]
J["TAURUS"] --> K["cardiostrong"]
L["BODYCRAFT"] --> M["cardiojump"]
N["DUKEFITNESS"] --> O["DARWIN"]