MSTDP123DP - Computer Cable StarTech.com - Free user manual and instructions

Product Type	Multi Monitor DisplayPort MST Hub
Brand	StarTech.com
Model	MSTDP123DP
Video Signal	DisplayPort
Number of Ports	3 (3x DisplayPort Female Output)
Input Connector	1x DisplayPort Male (Integrated Cable)
Maximum Display Resolution	4K Ultra HD at 30Hz
Supported Video Card	DisplayPort 1.2 enabled
Bandwidth	10.2 Gbps shared across ports
Power Supply	Universal Power Adapter (NA/EU/UK/AUS)
Dimensions (Approx.)	4.5 x 2.5 x 1.0 in (11.4 x 6.4 x 2.5 cm)
Weight (Approx.)	0.3 lb (136 g)
Cable Length	Integrated DisplayPort cable (approx. 12 in)
Compatibility	Microsoft Windows (MST certified), DP 1.1/1.2
Special Features	SCAN button to resync displays
Supported Display Types	DisplayPort, HDMI, DVI, VGA (with adapters)
Adapter Requirements	For non-DP displays, use StarTech.com adapters (DP2HDMI, DP2VGA3, DP2DVI2) - not included
Warranty	3 Years
Technical Support	Lifetime (www.startech.com/support)
Cleaning Instructions	Wipe with a soft dry cloth; do not use liquids or solvents
Safety Note	Use only with provided power adapter; avoid moisture
Repairability	No user-serviceable parts; contact support for issues

Frequently Asked Questions - MSTDP123DP StarTech.com

What is the StarTech.com MSTDP123DP?

It is a 3-Port Multi Monitor DisplayPort MST Hub that allows you to connect up to three displays to a single DisplayPort output on your computer.

What are the system requirements?

A DisplayPort 1.2 enabled computer or video card is required for MST support. Also, you need up to three DisplayPort-enabled displays (or use adapters for HDMI, DVI, VGA).

Can I use this hub with a DisplayPort 1.1 video card?

Yes, but it will act as a splitter and mirror the video source across all displays, not extend the desktop.

What is the maximum resolution supported?

The maximum resolution is 4K at 30Hz. Note that higher resolutions consume more bandwidth; see bandwidth guidelines in the manual.

How do I set up the MST hub?

Connect the integrated DisplayPort cable to your computer, attach your displays to the DP #1-#3 ports, power on the displays and computer, then configure display settings in Windows.

What does the SCAN button do?

The SCAN button resyncs all attached displays. Use it if any of the displays are not detected.

Can I use HDMI or VGA monitors?

Yes, but you need appropriate DisplayPort adapters (e.g., DP2HDMI for HDMI), which are sold separately.

Why is only one display working?

Ensure your video card supports DisplayPort 1.2. For MST, the card must support it. Also check Windows display settings to extend the desktop.

Is this hub compatible with Mac?

The hub is certified for Windows. macOS support may vary; check your operating system vendor for MST compatibility.

How do I clean the hub?

Use a soft, dry cloth to wipe the exterior. Do not use liquids or abrasive cleaners.

USER MANUAL MSTDP123DP StarTech.com

3-Port Multi Monitor DisplayPort® MST Hub

MSTDP123DP

Black StarTech.com network device with USB port and connected cable (no visible text or symbols beyond branding)

*actual product may vary from photos

For the most up-to-date information, please visit: www.startech.com

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Table of Contents

Product Overview .... 1

Front View .... 1

Packaging Contents .... 1

System Requirements....1

Important operation notes....2

Installation 3

Microsoft® Windows® Operation 3

Specifications......6

Technical Support 7

Warranty Information......7

Product Overview

Front View

Packaging Contents

• 3-Port Multi Monitor DisplayPort® MST Hub
• 1x Universal Power Adapter (NA/EU/UK/AUS)
• 1x Instruction Manual

System Requirements

• DisplayPort 1.2 enabled computer system/video card
• Up to 3 DisplayPort enabled display devices (e.g. monitor) with cabling

Important operation notes

- Different types of displays, such as HDMI®, DVI, and VGA work with this MST hub, provided the appropriate DisplayPort adapter is used. DisplayPort adapters aren't included. The StarTech.com SKU for each adapter is listed below:

• DisplayPort to HDMI adapter (DP2HDMI)
• DisplayPort to VGA adapter (DP2VGA3)
• DisplayPort to DVI adapter (DP2DVI2)

- A DisplayPort 1.2 video card or source is required for MST support.

- When using a DisplayPort 1.1 video card, the MST hub acts as a splitter, automatically mirroring your video source across all of the displays.

- MST is certified for operation with Microsoft® Windows® devices. Other operating systems may adopt the technology; please check your operating system vendor to confirm support. Operating system support is subject to change. For the latest requirements, please visit www.startech.com/MSTDP123DP.

- After the MST hub is attached, it may be necessary to initiate the operation of additional displays from within your Display settings.

- The SCAN button resyncs all of the attached displays, and can be utilized if any of the displays aren't detected.

- Certain graphics adapters, such at the Intel® based chips found on the Microsoft Surface™ Pro 3, have limited MST support and will only output to three displays in total. If you attach more than three displays, all of the displays beyond that number will be disabled, including the touch screen on the Surface Pro 3.

- MST shares 10.2 Gbps of bandwidth across all of the attached displays. Higher resolutions can restrict the bandwidth available for the remaining ports. Please see the guidelines below to determine the ideal resolution for your setup.

Average resolution bandwidth allocation

1920 x 1080 (High-definition 1080p) @60hz - 22%

1920 x 1200 @60hz - 30%

2560 x 1440 @60hz - 35%

2560 x 1600 @60hz - 38%

3840 x 2160 (Ultra HD 4K) @30hz - 38%

Note: Exceeding 100% will reduce functionality.

Installation

1. Ensure your computer system and DisplayPort Displays are powered off.
2. Connect the integrated DisplayPort cable into the DisplayPort connector on the host computer system/video card.
3. Connect the DisplayPort monitor/display device(s) into the DisplayPort #1/#2/#3 connectors on the MSTDP123DP MST Hub.
4. Power on the monitor/display device(s).
5. Turn on the computer system.
6. The system will now detect the MST Hub, and add the attached displays to the Display Settings of the System.

Microsoft® Windows® Operation

With a DisplayPort 1.2 compatible video card, Microsoft Windows® will recognize the individual Displays (up to 3) and can either Extend or Duplicate the main Monitor.

Adjust video settings in Microsoft Windows®

1. Right click the Windows Desktop and select "Screen Resolution". The Display Settings window appears.

NOTE: Each monitor connected is represented by a number displayed under "Change the appearance of your displays". To determine which number corresponds with each display click the Identify button.

1. To adjust the Resolution, click on the number that corresponds with the monitor you wish to adjust, and select the drop down menu next to "Resolution":

1. To Choose whether the Monitor will Duplicate or Extend your main Monitor, select the number that corresponds with the Monitor you wish to adjust, and select the drop down menu next to "Multiple Displays": "Extend these displays" will extend your monitor main onto the selected monitor. "Duplicate these Displays" will show the same image as your main monitor on the selected monitor.

Specifications

Video Signal DisplayPort
Number of Ports 3
External Connectors	1x DisplayPort Male3x DP Female
Maximum Display Resolution 4K at 30 Hz

Technical Support

StarTech.com's lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads.

For the latest drivers/software, please visit www.startech.com/downloads

Warranty Information

This product is backed by a three-year warranty.

In addition, StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

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