Kramer KW-14 - Audio/video extender

KW-14 - Audio/video extender Kramer - Free user manual and instructions

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Product Type Wireless HD Extender (Transmitter + Receiver)
Model KW-14T (Transmitter), KW-14R (Receiver)
Video Resolution Up to 1080p @60Hz, Deep Color up to 12-bit
Maximum Data Rate 6.75 Gbps (2.25 Gbps per channel)
Transmission Range Up to 30 m (100 ft) unobstructed
Wireless Technology MIMO with AES-128 encryption
Audio Formats PCM, Dolby Digital 2/0/5.1, DTS 2-channel/5.1
Latency <1 ms (zero latency)
Number of Receivers per Transmitter Up to 4
IR Control Unidirectional, 38 kHz; IR emitter cable included
OSD Menu On-Screen Display for setup and source management
Dimensions (Transmitter) 8.0 cm x 10.2 cm x 3.6 cm (3.15" x 4.02" x 1.42")
Dimensions (Receiver) 9.5 cm x 9.5 cm x 3.4 cm (3.74" x 3.74" x 1.34")
Weight (each) 0.1 kg (0.22 lbs)
Power Supply (Transmitter) 5V DC, 1A
Power Supply (Receiver) 5V DC, 1.2A
Power Consumption 5W (transmitter), 6W (receiver) approx.
Operating Temperature 0° to 40°C (32° to 104°F)
Storage Temperature -40° to 70°C (-40° to 158°F)
Humidity 10% to 90% RH non-condensing
Enclosure Material Plastic
Cooling Convection, vented
Included Accessories 2x power adapters, 2x HDMI 0.9m cables, 1x IR emitter cable, 1x IR remote with battery, Quick Start Guide
Standards Compliance HDMI with Deep Color, HDCP 2.0, DVI 1.0
Regulatory Compliance CE, FCC Class B, RoHS, WEEE

Frequently Asked Questions - KW-14 Kramer

Why did my registration fail?
Ensure that both units are powered on and no other Kramer devices are active. Keep transmitter and receiver at least 2m (6ft) apart and minimize obstructions. If still failing, reduce distance or power cycle both devices.
Why is there no signal on my display?
Check that the receiver and display are powered on and properly connected via HDMI. Ensure the display is set to the correct HDMI input. Try disconnecting and reconnecting the HDMI cable, or replace it. Also verify that the video resolution is supported by the display.
Why is the OSD not displayed?
Set the display resolution to 1080p. Ensure the link is active (not in standby) and a valid video source is connected. If OSD still doesn't appear, power cycle the devices.
Why is there no audio?
Check the mute and volume settings on the display. Verify that the audio format from the source (e.g., PCM, Dolby) is compatible with the KW-14 system. The KW-14 supports PCM, Dolby Digital, and DTS formats.
Why does the IR remote control not work?
Remove the clear plastic film covering the battery contacts. Ensure batteries are fresh and installed correctly. Keep the remote within 9m (30ft) and within 40° angle of the receiver's IR sensor. Avoid interference from fluorescent lights.
Why do I get a "Searching..." message and the Link LED flashes?
The KW-14 can take up to 60 seconds to establish a wireless link. If it takes longer, verify the transmitter is powered on and not already connected to another receiver. Power cycle both units if needed.
Why does a connection failure message appear and "Wireless off" is displayed?
If multiple transmitters are registered and the receiver fails to connect within 1-2 minutes, it enters standby mode. Press the Source button on the IR remote and select the desired transmitter from the OSD menu.
Why is the audio or video quality poor?
Decrease the distance between transmitter and receiver (but keep at least 2m apart) and remove obstructions like walls or furniture. Ensure the units are not too close to other wireless devices operating in the 5GHz band.
Why is there abnormal color or noise on the display?
Disconnect and reconnect the HDMI cables at both ends. Move the transmitter and receiver closer together (but not less than 2m). Power cycle both units or reset the transmitter using the Reset button.
Can I connect multiple receivers to one transmitter?
Yes, you can register up to four receivers to a single transmitter. Registration can be done using the front panel buttons or the IR remote control. When registering multiple receivers, separate them by at least 2m.

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Download the instructions for your Audio/video extender in PDF format for free! Find your manual KW-14 - Kramer and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. KW-14 by Kramer.

USER MANUAL KW-14 Kramer

Wireless HD Transmitter

KW-14R

Wireless HD Receiver

Step 1: Check what's in the box

KW-14T, KW-14R Wireless HD Transmitter and Receiver

√ IR remote control transmitter with battery

2 Power adapters

1 Quick Start Guide

2 HDMI 0.9m cables

1 IR Emitter cable

Step 2: Connect the inputs and outputs

Always switch off the power on each device before connecting it to your KW-14T, KW-14R. For best results, always use Kramer high-performance cables to connect your AV equipment to the KW-14T, KW-14R.

Kramer KW-14 - Step 2: Connect the inputs and outputs - 1

flowchart
graph TD
    A["Smart TV"] --> B["DigiTOOLS®"]
    B --> C["IR Emitter"]
    C --> D["Blu-ray Disk Player"]
    D --> E["IR Remote Control"]

    subgraph_A["Smart TV"]
        F["DigiTOOLS®"] --> G["LED System"]
        H["LED System"] --> I["LED System"]
        J["LED System"] --> K["LED System"]
        L["LED System"] --> M["LED System"]
        N["LED System"] --> O["LED System"]
        P["LED System"] --> Q["LED System"]
    end

    subgraph_B["DigiTOOLS®"]
        R["DigiTOOLS®"] --> S["LED System"]
        T["DigiTOOLS®"] --> U["LED System"]
        V["DigiTOOLS®"] --> W["LED System"]
        X["DigiTOOLS®"] --> Y["LED System"]
        Z["DigiTOOLS®"] --> AA["LED System"]
    end

    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#ffc,stroke:#333
    style F fill:#fcc,stroke:#333
    style G fill:#cff,stroke:#333
    style H fill:#ffc,stroke:#333
    style I fill:#cff,stroke:#333
    style J fill:#ffc,stroke:#333
    style K fill:#ffc,stroke:#333
    style L fill:#ffc,stroke:#333
    style M fill:#ffc,stroke:#333
    style N fill:#ffc,stroke:#333
    style O fill:#ffc,stroke:#333
    style Q fill:#ffc,stroke:#333
    style R fill:#fcc,stroke:#333
    style S fill:#fcc,stroke:#333
    style T fill:#fcc,stroke:#333
    style U fill:#fcc,stroke:#333
    style V fill:#fcc,stroke:#333
    style W fill:#fcc,stroke:#333
    style X fill:#fcc,stroke:#333
    style Y fill:#fcc,stroke:#333
    style Z fill:#fcc,stroke:#333

Step 3: Connect the power

Connect the 5V DC power adapters to the KW-14T and KW-14R and plug the adapters into the mains electricity.

Kramer KW-14 - Step 3: Connect the power - 1

Step 4: Register the Receiver with the Transmitter

When purchased as a pair, the KW-14T and the KW-14R are delivered pre-registered. Registration needs to be performed only when the transmitter or receiver is replaced or when adding additional receivers to a transmitter.

Note: You can register up to four receivers with a transmitter.

You can register a receiver with a transmitter using either the buttons on the units or via the IR remote control.

Note: Registration requires video disconnection

Front Panel Buttons

DigiTOOLS® Lux IR Out — Veld On HDMI In — Rearway App Wireless HD Trans-ter KW-14T Power SET/CL 5V DC

To register a receiver with a transmitter using the front panel buttons:

  1. Press and hold the Register button on the receiver until the following message is displayed on the OSD: "Please activate registration on Transmitter unit".
  2. Press and hold the Register button on the transmitter until the following message is displayed on the OSD: "Adding . Press OK to continue or EXIT to cancel".
  3. Press the Register button on the receiver to confirm. The message "Adding ..." and a progress bar is displayed on the OSD while the registration process completes.

Note: The registration process can take up to 60 seconds to complete.

IR Remote Control

MENU EDIT SOURCE OK DELETS ADD RESET INPUT DEVICES 1 2 3

To register a receiver with a transmitter using the IR remote control:

  1. Connect and apply power to the transmitter, input source, receiver, and output acceptor.
  2. Press the Add button on the IR remote control. The following message is displayed on the OSD: "Please activate registration on Transmitter unit".
  3. Press and hold the Register button on the transmitter until the following message is displayed on the OSD:
    "Adding . Press OK to continue or EXIT to cancel".

  4. Press the OK button on the IR remote control to confirm.
    The message *Adding ... and a progress bar is displayed on the OSD while the registration process is completing.
    Note: The registration process can take up to 60 seconds to complete. If the process takes longer than this, power cycle both devices and then start the registration process from the beginning. When the registration process is complete, the message and progress bar disappear from the display. The Link and Video LEDs light solid.

  5. Repeat steps 1 to 4 to register up to three more receivers to a transmitter.

Contents

1 Introduction 1

2 Getting Started 2

2.1 Achieving the Best Performance 2

2.2 Safety Instructions 2

2.3 Recycling Kramer Products 3

3 Overview 4

4 Defining the KW-14T Wireless HD Transmitter and Receiver 6

4.1 Defining the KW-14T Wireless HD Transmitter 6

4.2 Defining the KW-14R Wireless HD Receiver 8

5 Connecting the KW-14T and KW-14R 10

5.1 Connecting the KW-14T and KW-14R 10

5.2 Registering a Transmitter and Receiver 11

5.3 Standby Mode 13

6 Using IR Remote Control and OSD Menu 14

6.1 Using the Setup Menu 15

7 Mounting the KW-14T and the KW-14R 18

7.1 Mounting Locations Best Practices 18

7.2 Mounting the Transmitter and Receiver 18

8 Frequently Asked Questions 21

9 Technical Specifications 25

9.1 Country Certification 26

9.2 Supported Video Resolutions and Rates 27

9.3 KW-14T Mini USB Pinout 27

9.4 Operating Frequencies 28

10 FCC Radio Frequency Interference Statement 29

Figures

Figure 1: KW-14T Wireless HD Transmitter Top Panel 6

Figure 2: KW-14T Wireless HD Transmitter Side and Front Panels 7

Figure 3: KW-14R Wireless HD Receiver Top Panel 8

Figure 4: KW-14R Wireless HD Receiver Rear and Side Panels 9

Figure 5: Connecting the KW-14T and KW-14R 10

Figure 6: The IR Remote Control Buttons 14

Figure 7: Select Video Source Menu 15

Figure 8: Setup Menu 15

Figure 9: Choose Source to Remove Menu 16

Figure 10: Drilling Pilot Holes in the Center of the Mounting Holes. Not to scale 19

Figure 11: KW-14T Mini USB Pinout 27

1 Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront video, audio, presentation, and broadcasting professionals on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Our 1,000-plus different models now appear in 14 groups that are clearly defined by function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers; GROUP 3: Control Systems; GROUP 4: Format/Standards Converters; GROUP 5: Range Extenders and Repeaters; GROUP 6: Specialty AV Products; GROUP 7: Scan Converters and Scalers; GROUP 8: Cables and Connectors; GROUP 9: Room Connectivity; GROUP 10: Accessories and Rack Adapters; GROUP 11: Sierra Video Products; GROUP 12: Digital Signage; GROUP 13: Audio; and GROUP 14: Collaboration.

Thank you for purchasing the Kramer KW-14T Wireless HD Transmitter and KW-14R Wireless HD Receiver which are ideal for:

  • Meeting rooms
  • Presentation and multimedia applications
  • Short range video and audio distribution

2 Getting Started

We recommend that you:

  • Unpack the equipment carefully and save the original box and packaging materials for possible future shipment
  • Review the contents of this user manual

Kramer KW-14 - Getting Started - 1

Go to www.kramerav.com/downloads/KW-14 to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

2.1 Achieving the Best Performance

To achieve the best performance:

  • Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables)
  • Do not secure the cables in tight bundles or roll the slack into tight coils
  • Avoid interference from neighbouring electrical appliances that may adversely influence signal quality
  • Position your KW-14T and KW-14R away from moisture, excessive sunlight and dust

Kramer KW-14 - Achieving the Best Performance - 1

This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.

2.2 Safety Instructions

Kramer KW-14 - Safety Instructions - 1

Caution: There are no operator serviceable parts inside the unit

Warning: Use only the Kramer Electronics power supplies that are provided with the units

Warning: Disconnect the power and unplug the unit from the wall before installing

2.3 Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer's recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/support/recycling.

3 Overview

The KW-14T and KW-14R are a high-definition, wireless HDMI transmitter and receiver for use indoors over short ranges.

The KW-14T converts an HDMI signal into a wireless signal. The KW-14R converts the wireless signal back into HDMI.

The transmitter and receiver use MIMO (Multi-Input and Multi-Output) wireless communication technology to transfer HDMI, multi-channel embedded audio, and IR signals. AES-128 encryption provides a secure link. Multiple receivers can be associated with a single transmitter.

The KW-14T and KW-14R support:

  • Uncompressed video resolutions up to 1080p @60Hz
  • Embedded audio
  • Zero latency
  • Automatic sleep mode triggered when there with no input or link for three minutes
    • EDID
    • HDCP

Note: HDCP sources are supported only when all connected displays support HDCP

  • OSD (On Screen Display) for simplified setup and configuration
  • IR remote control which enables the OSD menu to be displayed on the output display
  • Up to four receivers associated with one transmitter
  • Up to three transmitters can be associated with one receiver
    • Transmission through walls and furniture
    • A secure link using AES-128 bit encryption
  • A data rate of 6.75Gbps, Deep Color up to 12 bit

  • A transmission range of up to 30m (100ft)

  • Automatic frequency selection which selects the most suitable frequencies and prevents RF interference

4 Defining the KW-14T Wireless HD Transmitter and Receiver

4.1 Defining the KW-14T Wireless HD Transmitter

Figure 1 defines the top panel of the KW-14T.
DigiTOOLS® KRAMER LINK ○ IR OUT — VIDEO ○ ON ○ HDMI IN — REGISTER RESET ○ ○ Wireless HD Transmitter KW-14T POWER SERVICE 5V DC ① ② ③ ④ ⑤

Figure 1: KW-14T Wireless HD Transmitter Top Panel

#FeatureFunction
1LINK LEDFlashes blue while the receiver is searching for a link to register with the transmitter. Lights green when the link to the receiver is established
2VIDEO LEDLights blue when a valid video signal is present and transmitted, (only when a link is established)
3ON LEDLights green when the device is powered on
4REGISTER ButtonHold this button after starting the registration process on the receiver
5RESET ButtonPress to reset the device

Figure 2 defines the side and front panels of the KW-14T.
Technical diagram of a device rear panel with labeled components and exploded view

Figure 2: KW-14T Wireless HD Transmitter Side and Front Panels

#FeatureFunction
6HDMI IN ConnectorConnect the HDMI source
73.5mm Mini Jack IR Output ConnectorConnect to the IR emitter
8POWER ConnectorConnect to the power supply provided with the device
9Mini USB ConnectorFor the use of Kramer service personnel only

4.2 Defining the KW-14R Wireless HD Receiver

Figure 3 defines the top panel of the KW-14R.
HDMI OUT POWER 5V DC ON REGISTER LINK VIDEO 1 2 3 4 DigiTOOLS® Wireless HD Receiver KW-14R

Figure 3: KW-14R Wireless HD Receiver Top Panel

#FeatureFunction
1ON ButtonPress to turn on the device. Lights blue when the device is turned on.
2SOURCE ButtonPress to initiate the registration process with a transmitter
3LINK LEDFlashes blue while the receiver is searching for a transmitter. Lights blue when a link is established
4VIDEO LEDLights blue when a valid video signal is present and transmitted, (only when a link is established)

Figure 4 defines the rear and side panels of the KW-14R.
Technical diagram of a device rear panel with labeled ports and internal components

Figure 4: KW-14R Wireless HD Receiver Rear and Side Panels

#FeatureFunction
3Mini USB Power ConnectorConnect to the USB power supply provided
4HDMI OUT ConnectorConnect the HDMI acceptor
5IR WindowSensor for receiving IR commands from the IR remote control

5 Connecting the KW-14T and KW-14R

Kramer KW-14 - Connecting the KW-14T and KW-14R - 1

Always switch off the power to all devices before connecting your KW-14T and KW-14T.

5.1 Connecting the KW-14T and KW-14R

Kramer KW-14 - Connecting the KW-14T and KW-14R - 1

flowchart
graph TD
    A["DPITODLS®"] -->|HDMI| B["Screen"]
    B -->|HDMI| C["HDMI"]
    C -->|HDMI| D["DPITODLS®"]
    D -->|HDMI| E["HDMI"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333

Figure 5: Connecting the KW-14T and KW-14R

Note: The HDCP status of the KW-14R follows the combination of all outputs.

To connect the KW-14T and the KW-14R as illustrated in the example in

Figure 5:

  1. On the KW-14T connect the HDMI source, (for example, a VP-553) to the HDMI connector.
  2. On the KW-14R connect the HDMI Out connector to the HDMI acceptor, (for example, a smart TV).

5.2 Registering a Transmitter and Receiver

A transmitter can be registered with either one or multiple, (up to four) receivers. A receiver can be associated with up to three transmitters. Registration of one or more receivers to a transmitter is performed using either the buttons on the devices or the remote IR control in conjunction with the OSD. Registration of more than one transmitter to a receiver can only be done using the IR remote control and the OSD.

When purchased as a pair, the KW-14T and the KW-14R are delivered pre-registered. Registration needs to be performed only when:

- The transmitter or receiver is replaced

—OR—

- Adding additional receivers to a transmitter or additional transmitters to a receiver

Note: Registration is not lost when the devices are powered off.

When registering multiple receivers separate them by at least 2m (6.5ft). When employing multiple transmitters at the same site, separate them by at least 2m (6.5ft).

Note: The video link must be off when registering additional transmitters.

5.2.1 Registering by Using the Buttons on the Devices

To register a transmitter with a receiver by using the panel buttons:

  1. Connect and apply power to the transmitter, input source, receiver, and output acceptor.
  2. Press and hold the Register button on the receiver until the following message is displayed on the OSD:
    "Please activate registration on Transmitter unit".
  3. Press and hold the Register button on the transmitter until the following message is displayed on the OSD:
    "Adding . Press OK to continue or EXIT to cancel".

  4. Press the Register button on the receiver to confirm.

The message "Adding ... and a progress bar is displayed on the OSD while the registration process completes.

Note: The registration process can take up to 60 seconds to complete. If the process takes longer than this, power cycle both devices and then start the registration process from the beginning.

When the registration process is complete, the message and progress bar disappear from the display. The Link and Video LEDs light solid.

  1. Repeat steps 1 to 4 to register up to three transmitters to a receiver.

5.2.2 Registering Using the IR Remote Control

Note: The IR remote control must be pointed at the front panel of the receiver from a distance of no more than 9m (30ft) and no more than 40° from center.

Note: The OSD is best displayed when the resolution is set to 1080p.

To register a transmitter with a receiver with the IR remote control:

  1. Connect and apply power to the transmitter, input source, receiver, and output acceptor.
  2. Press the Add button on the IR remote control. The following message is displayed on the OSD:
    "Please activate registration on Transmitter unit".

  3. Press and hold the Register button on the transmitter until the following message is displayed on the OSD:

"Adding . Press OK to continue or EXIT to cancel".

  1. Press the OK button on the IR remote control to confirm.

The message "Adding ... and a progress bar is displayed on the OSD while the registration process is in progress.

Note: The registration process can take up to 60 seconds to complete. If the process takes longer than this, power cycle both devices and then start the registration process from the beginning.

When the registration process is complete, the message and progress bar disappear from the display. The Link and Video LEDs light solid.

  1. Repeat steps 1 to 4 to register up to three transmitters to a receiver.

5.2.3 Registering Multiple Receivers

Note: Registration cannot be performed if the transmitter is currently broadcasting a signal.

To register an additional receiver with a transmitter:

  1. Power down all receivers except the one you want to register.
  2. Perform steps 2 through 4 of the registration procedures, (see Section 5.2.1 or Section 5.2.2) depending on the method of registration).
  3. When registration is complete, power-on the other receivers.

5.3 Standby Mode

The KW-14R automatically enters a sleep mode when any of the following occurs:

  • No input is connected
  • No valid input (resolution) is connected
  • When the link is lost or not established

When entering sleep mode, the OSD is displayed for three minutes and the video output is muted. When the valid video link is restored the signal is automatically transmitted.

6 Using IR Remote Control and OSD Menu

Note: The OSD is best displayed when the resolution is set to 1080p.

Note: You can only send IR commands to one receiver at a time.

Kramer KW-14 - Using IR Remote Control and OSD Menu - 1

flowchart
graph TD
    1["INPUT DEVICES"] --> 2["DELETE"]
    2 --> 3["MENU"]
    3 --> 4["EXIT"]
    4 --> 5["SOURCE"]
    5 --> 6["OK"]
    6 --> 7["GUEST"]
    7 --> 8["ADD"]
    8 --> 9["INPUT DEVICES"]

Figure 6: The IR Remote Control Buttons

#FeatureFunction
1SourceDisplays the Select Video Source menu, which lists the transmitter that is registered to the receiver, (see Figure 7)
2ExitReturns to the previous menu. If the Setup menu is displayed, pressing this button closes the OSD
3MenuDisplays the OSD menu
4ArrowsThe up and down arrow buttons scroll through the menu items. The right and left arrow buttons select characters when changing a video source name.Note: In the OSD screen, the yellow arrows on the right indicate that there are additional items to scroll through
5OKSelects the currently selected menu item
6GuestNot used
7AddBegins the registration process
8DeleteDisplays the Choose Source to Remove submenu. This menu may also be accessed from the Setup menu by selecting Remove Video Source.
9Input DevicesPress to select the required transmitter if more than one transmitter is registered with the receiver

Select Video Source Setup

Figure 7: Select Video Source Menu

6.1 Using the Setup Menu

Setup Add new Video Source Remove Video Source Modify Video Source Name Disconnect Wireless Link

Figure 8: Setup Menu

The Setup menu enables you to set up the KW-14T and the KW-14R and includes the following options:

  • Add new Video Source—Select this option to register a transmitter with a receiver. The message “Please Activate Registration on Transmitter Unit” appears
  • Remove Video Source—Select this option to unregister a transmitter
  • Modify Video Source Name—Select this option to edit the name of an existing video source

- Disconnect Wireless Link—This appears on the menu only if the source is displayed. Select this option to remove the connection between the source and the display

6.1.1 Unregistering a Transmitter

To unregister a transmitter from a receiver:

  1. Power the receiver on.
  2. From the Setup menu, select Remove Video Source.
    This displays the Choose Source to Remove menu. Alternatively, press Delete on the IR remote control to access this menu.

  3. From the Choose Source to Remove menu, select the name of the source to be unregistered.

The message "Removing transmitter name. Press OK to continue or EXIT to Cancel" is displayed.

Choose Source to Remove

Figure 9: Choose Source to Remove Menu

Press OK again to delete the source.

While the transmitter is being unregistered, the message “Removing ... is displayed. After approximately 30 seconds, the OSD closes, indicating that the source has been removed and the transmitter unregistered.

6.1.2 Modifying a Video Source Name

To modify a video source name:

  1. Press Menu on the IR remote control to display the Setup menu.
  2. From the Setup menu, select Modify Video Source Name.
  3. From the Choose Source to Rename menu, select the source to be renamed.
    The Rename Video Source Name screen appears, displaying only the name to be changed.

  4. Use the left and right arrow buttons on the IR remote control to highlight the first character that you want to change.

  5. Press the up or down arrow buttons repeatedly until the desired replacement letter or number is displayed.

- To step through the alphabet in ascending (A to Z) order, use the up arrow. The down arrow moves through the alphabet in descending (Z to A) order.

- When you scroll through the characters in ascending order, the OSD displays the letters of the uppercase alphabet, followed by the lowercase alphabet, then a space, then digits 0 through 9, after which the display cycles back through, starting with the uppercase letters. In descending order, this sequence is reversed.

  1. Press OK.

The Select a Video Source menu is displayed.

  1. Select a source from the menu to display or press the Exit button to close the OSD.

Note: The name is valid only for this specific receiver and does not affect the actual name of the transmitter.

7 Mounting the KW-14T and the KW-14R

The KW-14T and the KW-14R can be mounted to a wall or furniture and should not be more than 30m (100ft) apart.

7.1 Mounting Locations Best Practices

For single transmitter installations:

  • Ensure that the receiver(s) is within 30m (100ft) of the transmitter, (the distance is reduced if transmission is not line-of-sight).
  • Maintain a distance of at least 2m (6.5ft) between the transmitter and the receiver(s). Be mindful of units located beyond walls in adjacent rooms.

For multiple transmitter installations:

  • Up to four transmitters can operate in the same room or environment depending on local regulations. When installing more than four transmitters in the same environment, the next group of units must be separated to prevent interference. Ensure that there is at least a 45m (150 feet) radius around the outermost units in each group.
  • Maintain a distance of at least 2m (6.5ft) between individual transmitters and receivers. Be mindful of units located beyond walls in adjacent rooms.

7.2 Mounting the Transmitter and Receiver

To mount the transmitter or receiver to a wall or furniture:

  1. Print and cut out the mounting templates for the devices. Templates can be downloaded from www.kramerav.com.

Note: The diagrams shown below in Figure 10 are not to scale and you should download the scale drawings from our Web site.

  1. Tape the template in the required location.
  2. Drill pilot holes into the wall or furniture through each of the mounting-hole centers on the template, (see Figure 10).

Mounting holes (2) 6.2cm (2.44in) 10.23cm (4.03in) 8.06cm (3.17in) 9.5cm (3.74in) 4.75cm (1.87in) Mounting holes (2) 9.5cm (3.74in) Cut along this line. Cut along this line.

Figure 10: Drilling Pilot Holes in the Center of the Mounting Holes. Not to scale

  1. Remove the template.
  2. Insert two screws (the type of screw depends on the surface on which you are mounting the units) into the mounting holes and tighten them until the screw heads protrude from the wall at the following distances:

• Transmitter—approximately 4.7mm (3/16 inch)

- Receiver—approximately 6.4mm (1/4 inch)

  1. Align the mounting holes on the back panel of the device with the two screws protruding from the wall.

  2. Slide the device downward until both screws are seated in the narrow parts of the two keyholes.

8 Frequently Asked Questions

Q: Why did my registration fail?

A: Ensure that both the paired units are the only Kramer devices currently powered on.

A: Ensure that the transmitter and receiver are no closer than 2m (6ft) to each other.

A: Keep the number of walls and obstructions between the transmitter and receiver to a minimum.

A: Reduce the distance between the transmitter and receiver.

Q: Why is the OSD not displayed?

A: Ensure that the resolution on the display is set to 1080p.

A: Ensure that the link is not in standby mode, that is, there is a valid video link and a valid source is connected.

Q: Why is there no signal on my display?

A: Ensure that the receiver is powered on.

A: Ensure that the display is powered on.

A: Ensure that the receiver is properly connected to the display.

A: Ensure that the display is set to display video from the correct source, (HDMI 1, HDMI 2, and so on).

A: Disconnect then reconnect the HDMI cable between the receiver and the display.

A: Replace the HDMI cable.

A: Ensure that the video resolution is supported by the display.

A: Power-cycle the receiver and transmitter. You can also reset the transmitter by pressing the Reset button.

Q: Why is there no video over the wireless link?

A: Ensure that the transmitter is properly connected to the video source.

A: Ensure that the Link LED is lit.

A: Ensure that the source device is powered on.

A: Disconnect then reconnect the HDMI cable between the source device and the transmitter.

Q: Why is there abnormal color or noise on the display?

A: Disconnect then reconnect the HDMI cable between the receiver and the display.

A: Disconnect then reconnect the HDMI cable between the transmitter and the source.

A: Place the transmitter and receiver closer together, but no closer than 2m (6ft).

A: Keep the number of walls and obstructions between the transmitter and receiver to a minimum.

A: Power-cycle the receiver and transmitter. You can also reset the transmitter by pressing the Reset button.

Q: Why is there no audio?

A: Check the mute and volume settings on the display.

A: Check if the audio format setting on the source is compatible with the KW-14 system.

Q: Why does the IR remote control not work?

A: Ensure that the clear plastic film covering the battery contacts is removed before using the IR remote control.

A: Ensure that the IR remote control batteries are fully charged.

A: Ensure that there is enough distance between the receiver IR sensor and any fluorescent lights or radiation that could interfere with the IR signal.

Q: Why do I get a "Searching ..." message and the Link LED is flashing?

A: The KW-14 can take up to 60 seconds to establish a wireless link. If the wireless link is not established within 60 seconds, verify that the transmitter is powered on and not connected to another receiver.

Q: Why do I get a "Connected to source name, please check video source" message?

A: Check the HDMI connection between the transmitter and the video source.

Q: Why is the message "Please wait, this action may take up to 60 seconds" displayed for more than 60 seconds?

A: This message may appear during the registration process. If the message appears for more than 60 seconds, power-cycle both units, then restart the registration process.

A: Power-cycle the receiver and transmitter. You can also reset the transmitter by pressing the Reset button.

Q: Why does the Link LED flash rapidly and there is no video on the display?

A: Power-cycle the receiver. If the problem persists, contact Kramer technical support.

A: Power-cycle the receiver and transmitter. You can also reset the transmitter by pressing the Reset button.

Q: Why does a connection failure message appear and the message "Wireless off" is displayed?

A: If more than one registered transmitter is present and the receiver fails to connect with a transmitter within one to two minutes, the receiver goes into standby mode and shuts down the radio frequency transmission. To connect to the required source, press the Source button on the IR remote control and select the required source from the OSD menu.

Q: Why can my devices not establish a link, or the audio or video quality is poor?

A: Decrease the distance between the transmitter and receiver units, but not to less than 2m (6ft), and remove any obstructions between them.

9 Technical Specifications

KW-14TKW-14R
INPUT:1 HDMI on an HDMI type A female connectorInternal antenna
OUTPUT:1 IR on a 3.5mm mini jack Internal antenna1 HDMI on an HDMI type A female connector
VIDEO RESOLUTION:Up to 1080p @60Hz; 8, 10, or 12 bit color depth and VESA up to 1920 x 1080 @60Hz
FORMATS:RGB and YCbCr digital video
MAXIMUM DATA RATE:6.75Gbps (2.25Gbps per channel)
MAXIMUM PIXEL CLOCK:148.5MHz
AUDIO FORMATS:PCM, Dolby Digital 2/0Dolby Digital 2/0 SurroundDolby Digital 5.1Dolby Digital Surround EXDTS 2-channelDTS Digital Surround 5.1DTS 96/24
AUDIO RATE:Digital audio from the HDMI input up to 6Mb/s
IR COMMUNICATION:Unidirectional, 38 kHz
TRANSMISSION POWER:<18dBm conducted<12dBm per channel conducted
RECEIVING SENSITIVITY:-75dBm-65dBm
SYSTEM LATENCY:<1ms
STANDARDS:HDMI with Deep Color, x.v.ColorTM and 3DHDCP 2.0—works with sources that support HDCP repeater mode DVI 1.0
RF COMMUNICATION FREQUENCY:5.19 to 5.795GHz(In Israel operation is limited to 5.15 to 5.35GHz)
UNOBSTRUCTED TRANSMISSION RANGE:30m (100ft)30m (100ft)
POWER CONSUMPTION:5V DC 1A5V DC 1.2A
OPERATING TEMPERATURE:0° to +40°C (32° to 104°F)
STORAGE TEMPERATURE:-40° to +70°C (-40° to 158°F)
HUMIDITY:10% to 90%, RHL non-condensing
COOLING:Convection, vented
ENCLOSURE TYPE:Plastic
DIMENSIONS:8.0cm x 10.2cm x 3.6cm (3.15" x 4.02" x 1.42") W, D, H9.5cm x 9.5cm x 3.4cm (3.74" x 3.747" x 1.34") W, D, H
WEIGHT:0.1 kg (0.22lbs.) approx.0.1 kg (0.22lbs.) approx.
SHIPPING WEIGHT:0.45kg (1.0lbs) approx.
ENVIRONMENTAL REGULATORY COMPLIANCE:Complies with appropriate requirements of RoHs and WEEE
VIBRATION:ISTA 1A in carton (International Safe Transit Association)
COMPLIANCE STANDARDS:CE, c-UL, UL
EMMISSION STANDARDS:CE, C-tick, FCC Class B, ICES, VCCI, KC
INCLUDED ACCESSORIES:1 Power supply 5V DC 2A2 HDMI cables 0.9m (2.95ft) C-HM/HM-31 IR Emitter cable KW-14

Note: when multiple displays are connected, the name of the manufacturer in the EDID is shown as "@@@@".

9.1 Country Certification

The KW-14T and KW-14R are wireless devices and are subject to wireless certification restrictions. They are currently certified for use in various countries including the US and EU. Consult your local sales office for details regarding certification in your country.

The KW-14T and KW-14R are certified in the countries listed in the following table.

Country Certification
AustraliaLiechtenstein
AustriaLithuania
BelgiumLuxembourg
BulgariaMalta
CroatiaNetherlands
CyprusNew Zealand
Czech RepublicNorway
DenmarkPoland
EstoniaPortugal
FinlandRomania
FranceSlovakia
GermanySlovenia
GreeceSpain
HungarySweden
IcelandSwitzerland
IrelandTurkey
ItalyUnited Kingdom
JapanUnited States
Latvia

9.2 Supported Video Resolutions and Rates

Note: The Connected/Link LED flashes to indicate that the input video rate being received is not supported.

FormatResolutionRefresh Rates (Hz)
50Hz60Hz72Hz23.96Hz24Hz25Hz59.94Hz29.97Hz30Hz70Hz
480i720 (1440) x 480XX
480p640 x 480XX
720 x 480XX
576i720 (1440) x 576X
576p720 x 576X
720p1280 x 720XXX
1080i1920 x1080XXX
1080p1920 x 1080XXXXXXXX
VGA640 x 480XX
SVGA800 x 600XX
XGA1024 x 768XX
WXGA1280 x 800X
WXGA1366 x 768X
WXGA+1440 x 900X
SXGA+1400 x 1050X
1600 x 900X
WSXGA+1680 x 1050X
3D Rates
720p1280 x 720XXXXXXX
1080i1920 x 1080XXX
1080p1920 x 1080XXXXXXX

9.3 KW-14T Mini USB Pinout

Kramer KW-14 - KW-14T Mini USB Pinout - 1
Figure 11: KW-14T Mini USB Pinout

USB Pin NumberDescription
1+5V
2Do not connect
3Do not connect
4Do not connect
50V Ground

9.4 Operating Frequencies

The KW-14T and KW-14R employ the DFS (Dynamic Frequency Selection) technology which actively monitors the RF spectrum to select the most appropriate operating frequencies. The table below lists the operating frequencies and their range, (DFS or non-DFS).

Regions
Frequency (MHz)RangeUSEurope
5190Non-DFSXX
5230XX
5270DFSXX
5310XX
5510XX
5550XX
5590X
5630X
5670XX
5755Non-DFSX
5795X

Notes:

  • Up to four transmitters can operate in the same room or environment. Each transmitter occupies one of the frequencies listed in the above table
  • Some Wi-Fi routers and access points also use the 5GHz frequency band. Monitor the 5GHz frequency usage between these products and multiple KW-14T and KW-14R units and plan systems to avoid interference.

10 FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help

Kramer Electronics is not responsible for any radio or communication interference caused by using other than specified or recommended cables and battery or by unauthorized changes or modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference,
    —and—
  2. This device must accept any interference received, including interference that may cause undesired operation.

The warranty obligations of Kramer Electronics Inc. ("Kramer Electronics") for this product are limited to the terms set forth below:

What is Covered

This limited warranty covers defects in materials and workmanship in this product.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.

Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

How Long this Coverage Lasts

The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:

  1. All Kramer VIA products are covered by a standard three (3) year warranty for VIA hardware and a standard one (1) year warranty for firmware and software updates. (An extended software warranty plan for an additional 2 years can be purchased separately).
  2. All Kramer fiber optic cables and adapters, all Kramer speakers and Kramer touch panels are covered by a standard one (1) year warranty.
  3. All Kramer Cobra products, all Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
  4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
  5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
  6. K-Touch software is covered by a standard one (1) year warranty for software updates.
  7. All Kramer passive cables are covered by a ten (10) year warranty.

Who is Covered

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

What Kramer Electronics Will Do

Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
  2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product.
  3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What Kramer Electronics Will Not Do Under This Limited Warranty

If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

How to Obtain a Remedy Under This Limited Warranty

To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product. If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.

Limitation of Liability

THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

Exclusive Remedy

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT. INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A "CONSUMER PRODUCT" UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction

Kramer KW-14 - Other Conditions - 1

Kramer KW-14 - Other Conditions - 2

Kramer KW-14 - Other Conditions - 3

Kramer KW-14 - Other Conditions - 4

P/N:

Kramer KW-14 - Other Conditions - 5

Rev:

Kramer KW-14 - Other Conditions - 6

Kramer KW-14 - Other Conditions - 7

SAFETY WARNING

Disconnect the unit from the power supply before opening and servicing

For the latest information on our products and a list of Kramer distributors, visit our Web site to find updates to this user manual.

We welcome your questions, comments, and feedback.

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Product information

Brand : Kramer

Model : KW-14

Category : Audio/video extender