DENON HEOS HS2 - Hi-Fi System

HEOS HS2 - Hi-Fi System DENON - Free user manual and instructions

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Product Type Wireless Multi-Room Amplifier (HEOS Amp HS2)
Brand Denon
Model HEOS HS2
Dimensions (W x H x D) 8.7 x 3.4 x 6.2 in (221 x 87 x 157 mm)
Weight 6 lbs 3 oz (2.8 kg)
Power Supply AC 120 V, 60 Hz (NA) / AC 220-240 V, 50/60 Hz (EU)
Power Consumption 60 W (operating), 4.1 W (Quick Start Wi-Fi), 0.3 W (Deep Standby)
Amplifier Output 100 W + 100 W (6 Ω, 1 kHz, 0.7% THD)
Speaker Impedance 4 - 16 Ω
Wireless Connectivity Wi-Fi 802.11 a/b/g/n/ac (2.4/5 GHz), Bluetooth
Inputs Optical digital (TOSLINK), Analog RCA stereo, 3.5 mm AUX, USB (5V/1 A), Ethernet
Outputs Speaker terminals (L/R), Subwoofer out (RCA)
Supported Audio Formats WAV, MP3, AAC, WMA, FLAC, ALAC (up to 192 kHz/24 bit)
Multi-Room Up to 32 devices, group up to 16 rooms, party mode
Controller App Free HEOS app for iOS (8.0+) and Android (4.0+)
Streaming Services Internet radio (TuneIn), music services (varies by region)
Bluetooth Pairing Press and hold Bluetooth button for 3 seconds
Status LED Front and rear LEDs indicate power, network, updates, errors
Firmware Update Automatic or manual via HEOS app
Quick Start Mode Enters after 20 min of inactivity to save power

Frequently Asked Questions - HEOS HS2 DENON

How do I set up my HEOS Amp HS2 for the first time?
Download the HEOS app on your iOS or Android device. Make sure your mobile device is connected to your Wi-Fi network. Launch the app, tap 'Setup Now', and follow the in-app instructions. Use the included audio cable to copy Wi-Fi settings from your phone to the HEOS Amp.
Can I connect the HEOS Amp to a wired network?
Yes, connect an Ethernet cable from the NETWORK port on the back to your router. The device will automatically use the wired connection. To switch back to wireless, remove the Ethernet cable and reconfigure via the app.
What should I do if my HEOS Amp won't connect to Wi-Fi?
First, ensure your mobile device is on the same network. Try using the Ethernet cable temporarily to connect, then manually move it to Wi-Fi via Settings > My Devices > Device Name > Advanced > Network Settings. Also check that your router's password is correct.
How do I pair a Bluetooth device with my HEOS Amp?
Press and hold the Bluetooth button on the back for 3 seconds until the front LED flashes two green flashes. On your phone, enable Bluetooth and select 'HEOS Amp' from the list. The connection will be established automatically.
Why is the status LED flashing red?
A flashing red LED indicates the protection circuit has activated due to overheating or a short circuit. Turn off the power, let it cool for an hour, and check speaker connections. Ensure bare wires aren't touching each other or the rear panel.
Can I play different music in different rooms?
Yes, the HEOS system supports true multi-room audio. Use the Rooms tab in the app to select individual rooms. Each room can play a different source, or you can group rooms for synchronized playback.
How many HEOS devices can I add?
You can add up to 32 HEOS devices to your system. In a group (Party Mode), up to 16 devices can play the same music in perfect sync.
What audio formats does the HEOS Amp support?
It supports WAV, MP3, AAC, WMA, FLAC, and ALAC up to 192 kHz/24-bit. DRM-protected files are not supported. For optical input, 2-channel PCM up to 192 kHz/24-bit is supported.
How do I reset my HEOS Amp to factory defaults?
Unplug the power cord. Press and hold the Bluetooth button on the back, then reconnect the power cord while holding the button. Keep holding until the front LED flashes amber. This will erase all settings and restore original firmware.
What does Quick Start Mode do?
To save power, the HEOS Amp automatically enters Quick Start Mode after 20 minutes of inactivity. The front LED dims. It will wake instantly when you select the device in the app or press volume buttons. Deep Standby (<0.3W) engages after 60 minutes without network.

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Download the instructions for your Hi-Fi System in PDF format for free! Find your manual HEOS HS2 - DENON and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HEOS HS2 by DENON.

USER MANUAL HEOS HS2 DENON

Contents Setup Use Troubleshooting Status LED Appendix

DENON HEOS HS2 - 1

HEOS®

BY DENON

Wireless Amplifier

Owner's Manual

HEOS Amp HS2

DENON HEOS HS2 - Owner's Manual - 1

natural_image Line drawing of a rectangular air conditioner unit with ventilation slots and control panel (no text or symbols)

DENON HEOS HS2 - Owner's Manual - 2

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Introduction 5

Before your begin 6

System requirements 6

Network requirements 6

Controller requirements 7

Getting to know your HEOS Amp 8

Front panel 9

Controls 10

Back panel 11

Placing your HEOS Amp 12

Connecting external devices 13

Connecting speakers 13

Connecting a subwoofer 14

Connecting an audio playback device 14

Connecting a USB storage device 15

Powering your HEOS Amp 16

Getting the HEOS app 16

Setting up your first HEOS Amp 17

Adding more HEOS devices 18

Adding wired HEOS devices 18

Adding wireless HEOS devices 18

Using your HEOS Amp 19

Selecting a room 19

Listening to radio 20

Playing music stored on your mobile device 20

Playing music from your networked PC or NAS 21

Playing music from an external audio device 22

Streaming an external audio device to any HEOS device 23

Playing music from a USB device 24

Playing music from Bluetooth device 25

Pairing the HEOS device with your Bluetooth devices 25

HEOS account 26

What is a HEOS account? 26

Why do I need a HEOS account? 26

Signing up for a HEOS account 26

Changing your HEOS account 26

Playing from streaming music services 27

Adding a music service 27

Changing music service settings 27

Managing inputs 28

Changing the name of the inputs 28

Hiding an input 28

Managing your phone 29

Listening to the same music in multiple rooms 30

Grouping rooms 30

Ungrouping rooms 31

Grouping all rooms (party mode) 32

Ungrouping all rooms 33

Using the now playing queue 34

Play Now 34

Play Now & Replace Queue 34

Play Next 34

Add to End of Queue 34

Rearranging the now playing queue 35

Deleting songs from the play queue 35

Deleting all songs from the play queue 36

Saving playlists 36

Performing repeat and shuffle playback 36

DENON HEOS HS2 - Appendix - 1

Contents Setup Use Troubleshooting Status LED Appendix

Using the favorite 37

Adding to HEOS favorite 37

Deleting station from the HEOS favorite 37

Making adjustments 38

Changing the name of a HEOS Amp 38

Changing the wireless network connection 38

Adjusting the equalizer 39

Adjusting the balance 39

Adjusting the audio quality 39

Adjusting the volume limit 40

Adjusting the status light brightness 40

Advanced settings 41

Network settings 41

About wireless power saving 41

Firmware upgrade 42

About 42

Contents Setup Use Troubleshooting Status LED Appendix

Updating your system 43

Advanced features 44

Sharing music from your mobile device 44

Wireless performance 44

Submit diagnostics 45

Resetting your controller app 45

Power management 46

Power modes 46

Quick Start Mode 46

Deep Standby 47

Off 47

Basic troubleshooting 48

My HEOS device won't connect to my network using the audio cable 48

Cannot pair a Bluetooth mobile device with the HEOS device 49

Cannot hear Bluetooth music 49

My HEOS device turns off and the status LED flashes in red 50

Music cuts out or delays sometimes 51

I hear a delay when using the external input with my TV 51

I hear distortion when using the AUX input 52

Connecting to a WPS network 52

Resetting your HEOS device 53

Restoring the HEOS device to factory defaults 53

Contact Denon 54

Status LED table 55

Supported file types and codecs 62

Supported audio formats (Optical) 62

Specifications 63

Information 65

Trademarks 65

Contents Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner's manual carefully before using the product.

NOTE

  • THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
    For latest information, please visit http://www.HEOSbyDenon.com

Introduction

The HEOS Amp is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from your own music library or from many online streaming music services.

  • True multi-room audio - play different songs in different rooms or the same song in every room
  • Utilizes your existing home wireless network for quick and easy setup
  • Industry leading microsecond audio synchronization between HEOS device
    • Legendary Denon audio quality

- If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).

HEOS® HEDS AMP QUICK START GUIDE HS2

Please continue reading this Owner's Manual for more detailed information about the features and benefits of your HEOS Amp.

Contents Setup Use Troubleshooting Status LED Appendix

Before your begin

NOTE

- If you have already installed at least one HEOS device, please skip to the section "Adding more HEOS devices". (r 5 p. 18)

System requirements

Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.

■ Network requirements

Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents Setup Use Troubleshooting Status LED Appendix

■ Controller requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements:

DENON HEOS HS2 - ■ Controller requirements - 1

Download on the

App Store

iOS Minimum Requirements

  • iOS version 8.0 or later
  • iPhone® 4S or newer
  • iPad® 2 or newer
  • iPod touch® (5th generation) or newer

DENON HEOS HS2 - iOS Minimum Requirements - 1

GET IT ON

Google Play

Android Minimum Requirements

  • Android OS version 4.0 or later
  • All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

Getting to know your HEOS Amp

Unpack your HEOS Amp from the box and verify that the following items are included:

① HEOS Amp

② Quick Start Guide

DENON HEOS HS2 - Getting to know your HEOS Amp - 1

DENON HEOS HS2 - Getting to know your HEOS Amp - 2

③ Safety Instructions

DENON HEOS HS2 - Getting to know your HEOS Amp - 3

④ Warranty (North America model only) ⑤ Extended Protection Plan

(North America model only)

⑥ Audio/Setup cable

DENON HEOS HS2 - Getting to know your HEOS Amp - 4

DENON HEOS HS2 - Getting to know your HEOS Amp - 5

DENON HEOS HS2 - Getting to know your HEOS Amp - 6

⑦ Ethernet cable ⑧ Power cord

DENON HEOS HS2 - Getting to know your HEOS Amp - 7

DENON HEOS HS2 - Getting to know your HEOS Amp - 8

NOTE

- Please use the power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

Front panel

DENON HEOS HS2 - Front panel - 1

natural_image Simple line drawing of a rectangular object with a diagonal line and a base, no text or symbols present.

① Status LED

Please refer to the "Status LED table" for LED color and state meaning. (17 p. 55)

Contents Setup Use Troubleshooting Status LED Appendix

Controls

Technical diagram of a vehicle rear panel with labeled components and indicator lights

① Volume up/down buttons (+, -) Adjusts the HEOS device's volume level up or down.
② Mute button (☑X) Mutes or unmutes the HEOS device's volume.

DENON HEOS HS2 - Controls - 2

flowchart
graph LR
    A["Contents"] --> B["Setup"]
    B --> C["Use"]
    C --> D["Troubleshooting"]
    D --> E["Status LED"]
    E --> F["Appendix"]

■ Back panel

1 2 3 4 5 AC IN SPEAKERS Close 2000 mg R LINE IN USB NETWORK 6 7 8 9 10 11

① AC inlet (AC IN)

Used to connect the power cord. (p. 16)

② Bluetooth button (*)

Used in the Bluetooth pairing settings. (p. 25)

③ Digital Audio Input (OPTICAL IN)

Used to connect audio devices with a digital optical cable. (19 p. 14)

④ USB Input (USB 5 V/1 A)

Used to connect USB storage devices. (p. 15)

5 NETWORK connector

Used to connect this unit to a wired Ethernet network. (p. 18)

⑥ Speaker terminals (SPEAKERS)

Used to connect speakers. (p. 13)

⑦ Subwoofer connector (SUBWOOFER)

Used to connect this unit to a powered subwoofer. (☐ p. 14)

⑧ Analog audio connectors (LINE IN)

Used to connect audio devices with a stereo RCA cable. (P. 14)

9 AUX jack (AUX IN)

Used to connect audio devices with a 1/8 inch (3.5 mm) cable. (☐ p. 14)

Used to add the HEOS device to your wireless network. (17) p. 17

⑩ CONNECT button

Used for Wi-Fi setup.

⑪ Connect in status LED

Indicates the status of this unit. (p. 55)

DENON HEOS HS2 - ■ Back panel - 2

Contents Setup Use Troubleshooting Status LED Appendix

Placing your HEOS Amp

The HEOS Amp is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Amp in a convenient location near the speakers you are connecting it to.

  • The HEOS Amp must be within range of your wireless network.
  • The HEOS Amp is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.

DENON HEOS HS2 - Placing your HEOS Amp - 1

natural_image Line drawing of a two-tiered audio setup with two speakers and a central monitor (no text or symbols)

Contents Setup Use Troubleshooting Status LED Appendix

Connecting external devices

■ Connecting speakers

Carefully check the left (L) and right (R) channels and + (red) and – (black) polarities on the speakers being connected to this unit, and be sure to connect the channels and polarities correctly.

1 Peel off about 3/8 inch (10 mm) of sheathing from the tip of the speaker cable, then either twist the core wire tightly or terminate it.

DENON HEOS HS2 - ■ Connecting speakers - 1

2 Turn the speaker terminal counterclockwise to loosen it.

DENON HEOS HS2 - ■ Connecting speakers - 2

3 Insert the speaker cable's core wire to the hilt into the speaker terminal.

DENON HEOS HS2 - ■ Connecting speakers - 3

4 Turn the speaker terminal clockwise to tighten it.

DENON HEOS HS2 - ■ Connecting speakers - 4

NOTE

  • Disconnect this unit's power plug from the power outlet before connecting the speakers. Also, turn off any connected powered subwoofers.
  • Connect so that the speaker cable core wires do not protrude from the speaker terminal. The protection circuit may be activated if the core wires touch the rear panel or if the + and - sides touch each other.
  • Never touch the speaker terminals while the power cord is connected. Doing so could result in electric shock.
  • Use speakers with an impedance of 4 – 16 Ω/ohms. The protection circuit may be activated if speakers with an impedance other than specified are used.
  • Depending on the speakers that are connected, the protection circuit may activate and the power may be turned off when music is played at a high volume (The Status indicator flashes in red). If this happens, configure the "Volume Limit" setting. (ICP p. 40)

(L) (R) 35N4.0 120V/120A UC(1) (GREEN, RGB)

DENON HEOS HS2 - NOTE - 2

Contents Setup Use Troubleshooting Status LED Appendix

■ Connecting a subwoofer

Connect the SUB WOOFER output to an input on your powered subwoofer or your subwoofer amplifier.

Subwoofer with built-in amplifier IN 18 0.5V 30-12.5V 18 0.5V

■ Connecting an audio playback device

Connect the LINE IN, AUX IN or OPTICAL IN input to an audio playback device (CD player, portable music player, etc...) using the appropriate cables.

Analog device AUDIO AUDIO OUT R L Digital device AUDIO OPTICAL OUT Portable audio HEADPHONE

DENON HEOS HS2 - ■ Connecting an audio playback device - 2

DENON HEOS HS2 - ■ Connecting an audio playback device - 3

flowchart
graph LR
    A["Contents"] --> B["Setup"]
    B --> C["Use"]
    C --> D["Troubleshooting"]
    D --> E["Status LED"]
    E --> F["Appendix"]

■ Connecting a USB storage device

Connect a FAT32 formatted USB storage device containing digital music files to any available USB port.

USB memory device

DENON HEOS HS2 - ■ Connecting a USB storage device - 2

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Powering your HEOS Amp

Connect the power cord included in the box to the back of the HEOS Amp and the plug to a wall outlet.

for North America (AC 120 V, 60 Hz) for Europe (AC 220 - 240 V, 50/60 Hz)

Getting the HEOS app

The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home.

Download the HEOS app for iOS or Android by searching App Store ^® , Google Play ^™ store or Amazon App Store for “HEOS”.

DENON HEOS HS2 - Getting the HEOS app - 1

DENON HEOS HS2 - Getting the HEOS app - 2

DENON HEOS HS2 - Getting the HEOS app - 3

DENON HEOS HS2 - Getting the HEOS app - 4

For the purpose of improvement, the specifications and design are subject to change without notice.

DENON HEOS HS2 - Getting the HEOS app - 5

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Setting up your first HEOS Amp

Once you have placed your HEOS Amp in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Amp for music playback. This involves following a few simple steps to get the HEOS Amp connected to your existing home network:

Caution

- DO NOT connect the Ethernet cable if you are connecting your HEOS Amp to a wireless network. If you are connecting the HEOS Amp to a wired network, use an Ethernet cable to connect the HEOS Amp to your network or router.

1 Make sure your mobile device is connected to your wireless network (the same network you want your HEOS Amp connected to).

You can check this in the Settings - Wi-Fi menu of your iOS or Android device.

NOTE

- If your wireless network is secure, make sure you know the password to join your network.

2 Make sure you have the included Audio/Setup cable handy.

DENON HEOS HS2 - NOTE - 1

3 Launch the HEOS app on your mobile device.

DENON HEOS HS2 - NOTE - 2

natural_image Illustration of a smartphone displaying a red audio jack with a hand interacting with it (no text or symbols present)

4 Tap the "Setup Now" button at the top of the screen.
5 Follow the instructions to add the HEOS Amp to your wireless network.

The Wi-Fi settings from your mobile device will be copied to the HEOS Amp via the audio cable.

NOTE

- If you have any problems connecting your HEOS device, jump to the Troubleshooting section. (139 p. 48)

Contents

Troubleshooting Status LED Appendix

Adding more HEOS devices

The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.

Adding wired HEOS devices

Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in the "Rooms" screen.

At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.

DENON HEOS HS2 - Adding wired HEOS devices - 1

  • Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
  • Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.

Adding wireless HEOS devices

You can add additional wireless HEOS devices to your HEOS system by selecting "Add Device" from the HEOS app's settings menu and follow the instructions:

DENON HEOS HS2 - Adding wireless HEOS devices - 1

natural_image Hand pointing at a button with a small icon, no text or symbols present

SettingsMusic Add Device

DENON HEOS HS2 - Adding wireless HEOS devices - 3

Contents Setup

Troubleshooting

Use

dix

Using your HEOS Amp

Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it's easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It's up to you!

Selecting a room

If you have more than one HEOS device, you must tell the HEOS system which one you want to control:

1 Tap the "Rooms" tab.
2 Select the Room you want to control.
3 Select the "Music" tab to select a music source or the "Now Playing" tab to control what is currently playing in the selected room.

Rooms Drag one room into another to group them Kitchen Song Name 1 Living Song Name 2 Dining Song Name 3 Bedroom Song Name 4 Outside Song Name 5 1 2 3

Contents Setup

Troubleshooting

Status LED Appendix

Listening to radio

The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the Tuneln radio service. Just select the Tuneln logo from the main "Music" menu and browse among the 100,000 stations neatly organized into popular categories and select a station that appeals to your mood.

NOTE

- If you have a Tuneln account, you can sign into the Tuneln service under "Settings" - "Music Sources" - Tuneln, and access all of your "My Favorites" Tuneln stations.

Audio signal

DENON HEOS HS2 - NOTE - 1

flowchart
graph TD
    A["Smartphone"] -->|Wireless Signal| B["Satellite"]
    B --> C["Network Device"]
    C -->|Signal| D["Speaker"]
    D -->|Audio Signal| E["Global"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#ffc,stroke:#333

Playing music stored on your mobile device

1 Tap the "Music" tab.
2 Select "This iPhone/iPod/iPad/Phone".
3 Browse the local music on your phone and select something to play.

Audio signal

DENON HEOS HS2 - Playing music stored on your mobile device - 1

flowchart
graph TD
    A["Smartphone"] -->|Wireless Signal| B["Router"]
    B -->|Wireless Signal| C["Device"]
    C -->|Wireless Signal| D["Speaker"]
    D -->|Wireless Signal| E["Speaker"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#ffc,stroke:#333

DENON HEOS HS2 - Playing music stored on your mobile device - 2

Contents Setup

Troubleshooting

Status LED Appendix

Playing music from your networked PC or NAS

1 Select "Music Servers" from the "Music" tab.
2 Select the name of your networked PC or NAS (Network Attached Storage) server.
3 Browse the music on your PC/NAS and select something to play.

Audio signal
DENON HEOS HS2 - Playing music from your networked PC or NAS - 1

flowchart
graph TD
    A["Smartphone"] -->|Wireless Signal| B["Router"]
    B --> C["PC"]
    C --> D["NAS (Network Attached PC Storage)"]
    D --> E["Server"]
    E --> F["Audio Signal"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#ffc,stroke:#333
    style F fill:#cfc,stroke:#333

DENON HEOS HS2 - Playing music from your networked PC or NAS - 2

Contents Setup

Troubleshooting

Status LED Appendix

Playing music from an external audio device

1 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5mm stereo input on the back of the HEOS Amp.
2 Select "Inputs" from the "Music" tab.
3 Select the name of the HEOS Amp and which input to which you connected the audio device in step 1.
4 Initiate playback on the audio device.

NOTE

- When a stereo audio cable is connected to AUX IN, the source automatically switches to Inputs.

DENON HEOS HS2 - NOTE - 1

flowchart
graph TD
    A["Mobile Device"] -->|Wireless Signal| B["Central Device"]
    C["Radio Station"] -->|Wireless Signal| B
    D["Speaker System"] -->|Audio Signal| B
    E["Smart Speaker"] -->|Audio Signal| B
    F["Display Module"] -->|Audio Signal| B
    B --> G["Output Signal"]
    style B fill:#f9f,stroke:#333

Contents Setup

Troubleshooting

Status LED Appendix

Streaming an external audio device to any HEOS device

The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices.

1 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5mm stereo inputs on the back of the HEOS Amp.
2 Select "Inputs" from the "Music" tab.
3 Select the name of the HEOS Amp and which input to which you connected the audio device in step 1.
4 Initiate playback on the audio device.

NOTE

- When a stereo audio cable is connected to AUX IN, the source automatically switches to Inputs.

DENON HEOS HS2 - NOTE - 1

flowchart
graph TD
    A["Smart TV"] -->|Wireless Signal| B["Video Unit"]
    B -->|Audio Signal| C["Mobile Device"]
    C -->|Wireless Signal| D["Audio Output"]
    D -->|Audio Signal| E["Smart Display"]
    E -->|Wireless Signal| F["Video Module"]
    F -->|Audio Signal| G["Smart Speaker"]
    G -->|Wireless Signal| H["Audio Output"]
    H -->|Audio Signal| I["Smart Display"]
    I -->|Wireless Signal| J["Video Module"]
    J -->|Audio Signal| K["Smart Display"]
    K -->|Wireless Signal| L["Audio Output"]
    L -->|Audio Signal| M["Smart Display"]
    M -->|Wireless Signal| N["Video Module"]
    N -->|Audio Signal| O["Smart Display"]
    O -->|Wireless Signal| P["Audio Output"]
    P -->|Audio Signal| Q["Smart Display"]

Contents Setup

Troubleshooting

Status LED Appendix

Playing music from a USB device

1 Insert a FAT32 formatted USB device into the USB port on the back of the HEOS Amp.
2 Select "USB Music" from the "Music" tab.
3 Select the name of your HEOS device.
4 Browse the music on your USB device and select something to play.

NOTE

  • It may take several minutes for the name of your IIEOS device to appear in the "USB Music" list if you have a large number of files on your USB device.
  • It is not possible to connect and use a computer via the USB port of this unit using a USB cable.

Audio signal
DENON HEOS HS2 - NOTE - 1

flowchart
graph TD
    A["Mobile Device"] -->|Wireless Signal| B["USB"]
    C["Radio Station"] -->|Wireless Signal| B
    D["Audio Signal"] -->|Wireless Signal| B
    B --> E["Device"]
    E --> F["Speaker 1"]
    E --> G["Speaker 2"]
    E --> H["Speaker 3"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#cfc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#cfc,stroke:#333

Contents Setup

Troubleshooting

Status LED Appendix

Playing music from Bluetooth device

■ Pairing the HEOS device with your Bluetooth devices

1 Activate the Bluetooth setting on your mobile device.
2 Press and hold the Bluetooth button (✗) located on the back of the HEOS Amp for 3 seconds and release the button when you see a pattern of two green flashes on the status LED.
3 Select "HEOS Amp" from the list of available Bluetooth devices.

In a few seconds your mobile device will indicate that it is connected to your HEOS Amp.

4 Play music using any app on your device. The sound will now play from the HEOS Amp.

NOTE

- Disconnect and reconnect Bluetooth connections from your Bluetooth device.

Audio signal

DENON HEOS HS2 - NOTE - 1

DENON HEOS HS2 - NOTE - 2

DENON HEOS HS2 - NOTE - 3

flowchart
graph TD
    A["Device"] -->|Wireless Signal| B["Server"]
    B --> C["Speaker 1"]
    B --> D["Speaker 2"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333

DENON HEOS HS2 - NOTE - 4

Contents Setup

Troubleshooting

Status LED Appendix

HEOS account

■ What is a HEOS account?

A HEOS account is master account or "keychain" for managing all of your HEOS music services with one single username and password.

■ Why do I need a HEOS account?

With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices. You just log into your HEOS account on any device and you will have access to all of your associated music services, play history and custom playlists, even if you are at a friend's house listening to music on their HEOS system.

■ Signing up for a HEOS account

You will be instructed to signup for a HEOS account the first time you try to access any music service from the main "Music" menu of the HEOS app.

■ Changing your HEOS account

1 Tap the "Music" tab.
2 Select the Settings 📋 icon in the upper left corner of the screen.
3 Select "HEOS Account".
4 Change your location, change your password, delete your account or sign out of your account.

Contents Setup

Troubleshooting

Status LED Appendix

Playing from streaming music services

A music service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit http://www.HEOSbyDenon.com

■ Adding a music service

Once you've setup your HEOS account, you can add supported music services to your HEOS system by tapping on the music service logo in the "Music" tab.

Follow the instructions on the screen to add your username and password for the selected music service. You only have to enter your account information once as the HEOS account service will securely remember your login information so you don't have to enter it each time you want to play music from the music service.

Additional music services may be available under "Settings" - "Music Sources" - "Online Music".

■ Changing music service settings

1 Tap the "Music" tab.
2 Select the Settings 📋 icon in the upper left corner of the screen.
3 Select "Music Sources".
4 Select "Online Music".
5 Select the name of the online music service you want to edit.
6 Sign out, then sign in again to associate your username and password with your HEOS account.
7 Select "Hide for Now" to prevent the service logo from appearing on the main "Music" menu.

Contents Setup

Troubleshooting

Status LED Appendix

Managing inputs

If you connected external audio source components to any of your HEOS devices inputs, you can rename the default input names to describe the actual source or hide any inputs that are not being used.

1 Select the Settings 📋 icon located in the upper left corner of the main "Music" menu to display the Settings menu.
2 Select "Music Sources".
3 Select "Inputs".
4 Select the HEOS devices which you connect your external audio source device to.

■ Changing the name of the inputs

1 Select the name of the input you want to edit.
2 Select "Name".
3 Select or enter a new name to describe the source that you connected.
4 Select the Save button to save your changes.

■ Hiding an input

1 Select the name of the input you want to edit.
2 Toggle "Hide Input" to ON to prevent this input from appearing under the Inputs tile on the main "Music" menu.

Contents Setup

Troubleshooting

Status LED Appendix

Managing your phone

Your smartphone or tablet can be hidden if it does not need to be in the "Music Sources" menu.

1 Select the Settings 📋 icon located in the upper left corner of the main "Music" menu to display the Settings menu.
2 Select "Music Sources".
3 Select "This iPhone/iPod/iPad/Phone".
4 Toggle "This iPhone/iPod/iPad/Phone" to OFF to prevent the service logo from appearing on the main "Music" menu.

Contents Setup

Troubleshooting

Status LED Appendix

Listening to the same music in multiple rooms

The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing!

You can easily add up to 32 devices to your HEOS system.

You can join or group up to 16 individual HEOS devices into a group of HEOS devices that function as if they were a single HEOS device.

■ Grouping rooms

1 Tap the "Rooms" tab.
2 Press and hold your finger on room that is not playing music.
3 Drag it into the room that is playing music (indicated by the red outline) and lift your finger.

The two rooms will be grouped together into a single device group and both rooms will be playing the same music in perfect sync.

Rooms Drag one room into another to group them Dining ||Song Name 1 Living Kitchen ||Song Name Bedroom Song Name 3 1 2 3 Rooms Drag one room into another to group them Dining ||Song Name 1 Living+Kitchen Song Name 2 Living Kitchen Drag a room out of this group to group it Bedroom Song Name 3

Contents Setup

Troubleshooting

Status LED Appendix

■ Ungrouping rooms

1 Tap the "Rooms" tab.
2 Press and hold your finger on room that you want to remove from the group.

NOTE

- You can not remove the first room that started playing the music before grouping.

3 Drag it out of the group and lift your finger.

Music will stop playing in the room you dragged out of the group but will continue playing in any remaining rooms.

Rooms Drag one room into another to group them Dining Song Name 1 Living Song Name 2 Living Kitchen Bedroom Song Name 3 Rooms Drag one room into another to group them Dining Song Name 1 LMing Song Name 2 Kitchen Song Name 4 Bedroom Song Name 3

Contents Setup

Troubleshooting

Status LED Appendix

■ Grouping all rooms (party mode)

You can easily group 16 rooms together into Party Mode by using a "pinch" gesture.

1 Tap the "Rooms" tab.
2 Place two fingers on the screen over the list of rooms.
3 Quickly pinch your two fingers together and release.

All of your rooms will be joined together and begin playing the same music in perfect sync.

Rooms Drag one room into another to group them Dining Song Name 1 Living Song Name 2 Kitchen Song Name 3 Bedroom Song Name 4 Rooms Drag one room into another to group them Dining+Living+... Song Name 1 Dining Living Kitchen Bedroom Drag a room out of this group to singout it

Contents Setup

Troubleshooting

Status LED Appendix

■ Ungrouping all rooms

You can easily ungroup all of your rooms and exit Party Mode by using a "spread" gesture.

1 Tap the "Rooms" tab.
2 Place two fingers close together on the screen over list of rooms.
3 Quickly spread your two fingers apart from each other and release.

All of your rooms will be ungrouped and music will stop playing in every room (except the original "master" room that was playing before you grouped the rooms together).

Rooms Drag one room into another to group them Dining Song Name 1 Dining Living Kitchen Bedroom Drag a room out at this group and put it 1 2 3 Rooms Drag one room into another to group them Dining Song Name 1 Living Song Name 2 Kitchen Song Name 3 Bedroom Song Name 4

Contents Setup

Troubleshooting

Status LED Appendix

Using the now playing queue

HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to how a jukebox works. You select something to play (a song, album, playlist or even your entire music collection) and add it to the “Queue”. When you select something to play you will be asked how you want to queue up your music.

Album Play Album 1 Track 1 0:20 2 Track 2 0:20 Track 1 HBOB Queue Play Now Play Now & Replace Queue Play Next Add to End of Queue Cancel Queue Track 1 New Playing 3 4 5 6 2 3 4 5 6

① Queue Menu

When you select something to play you will be asked how you want to queue up your music.

② Queue icon

③ Pencil icon

④ Delete icon

⑤ Save icon

⑥ Cover art or HEOS icon

You can return to the "Now Playing" screen display by tapping the cover art or the HEOS icon.

■ Play Now

Inserts the item into the queue after the currently playing track and plays the selected item immediately.

■ Play Now & Replace Queue

Clears the queue and plays the selected item immediately.

■ Play Next

Inserts the item into the queue after the current song and plays it when the current song ends.

■ Add to End of Queue

Adds the item to the end of the queue.

Contents Setup

Troubleshooting

Status LED Appendix

Rearranging the now playing queue

Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs:

1 Tap the "Now Playing" tab.
2 Tap the Queue 📋 icon in the upper right corner of the screen.
3 Tap the Pencil 📋 icon to enter Edit mode.
4 Rearrange the order of your queue by dragging the list icon (on the right side of each track row) up or down.

Deleting songs from the play queue

You can remove songs one at a time from the Now Playing Queue:

1 Tap the "Now Playing" tab.
2 Tap the Queue 📁 icon in the upper right corner of the screen.
3 Tap the Pencil 📋 icon to enter Edit mode.
4 Tap the track(s) that you want to delete.
5 Tap the Delete 📂 icon to delete all of the selected tracks from the play queue.

Contents Setup

Troubleshooting

Status LED Appendix

Deleting all songs from the play queue

You can remove all of the songs from the Now Playing Queue:

1 Tap the "Now Playing" tab.
2 Tap the Queue 📁 icon in the upper right corner of the screen.
3 Tap the Delete 📋 icon to confirm that you want to delete all songs from the queue.

Saving playlists

You can save the Now Playing Queue as a HEOS Playlist that you can recall later. The new playlist will be available from the Playlists button on the "Music" tab on every controller app connected to your HEOS system.

1 Tap the "Now Playing" tab.
2 Tap the Queue 🎨 icon in the upper right corner of the screen.
3 Tap on the Save ☆ icon.
4 Enter a name for your Playlist and tap the √ icon.

Performing repeat and shuffle playback

The playback controls are visible on the "Now Playing" screen.

1 Tap the "Now Playing" tab.
2 Tap the repeat ☑ and shuffle ✗ controls.

Contents Setup

Troubleshooting

Status LED Appendix

Using the favorite

HEOS uses a "HEOS Favorites" to line up station you want to start play quickly the favorite stations.

Station can be selected from online music sources such as "Radio" or "Station" type streams. "HEOS Favorites" will display a list of the stations of various services.

■ Adding to HEOS favorite

Select a station of an online music source. When the action menu screen is displayed, select "Add Station to HEOS Favorites".

NOTE

- This can also be done by selecting "Add Station to HEOS Favorites" from the station menu of the station being played.

■ Deleting station from the HEOS favorite

1 Tap the "Music" tab.
2 Select "Favorites".
3 Tap the Pencil 📋 icon to enter Edit mode.
4 Tap the "Delete" that you want to delete station.

Contents Setup

Troubleshooting

Status LED Appendix

Making adjustments

You can adjust specific settings for each of your HEOS Amps in your system:

1 Select the Settings 📋 icon located in the upper left corner of the main "Music" menu to display the Settings menu.
2 Select "My Devices" to display a list of your HEOS devices.
3 Select the HEOS Amp you want to adjust.

Changing the name of a HEOS Amp

1 Select "Name".
2 Select or enter a new name for your HEOS Amp.
3 Tap the √ icon to save your changes.

Changing the wireless network connection

1 Select "Network".
2 A list of wireless networks that your HEOS Amp can access is displayed.
3 Select the network you want your HEOS Amp to join.
4 Wait as the HEOS Amp's network connection is changed.

NOTE

- Wired networking is automatically selected when the device is connected to a wired Ethernet network. To switch back to using a wireless network you must remove the Ethernet cable from the back of the device.

Contents Setup

Troubleshooting

Status LED Appendix

Adjusting the equalizer

1 Select "EQ".
2 Adjust the "Treble" or "Bass" up or down.

DENON HEOS HS2 - Adjusting the equalizer - 1

- Select the Reset button to restore the default settings.

Adjusting the balance

1 Select "Balance".
2 Adjust the Balance to the left or right.

Adjusting the audio quality

Selects the transcoding option for rebroadcasting audio from one HEOS device to another HEOS device (or group of devices) across the network. When set to high bit rate audio sources originating from the first device (such as Analog input, WAV, FLAC and PCM) will be transcoded to ensure the highest level of reliability for the audio stream. (17 p. 23)

1 Select "Quality".
2 Select "Normal" (default) or "High".

DENON HEOS HS2 - Adjusting the audio quality - 1

- If you have selected High and you experience audio dropouts when streaming sources from one device to other devices, please select Normal (default).

Contents Setup

Troubleshooting

Status LED Appendix

Adjusting the volume limit

You can set the maximum volume of the HEOS amplifiers to prevent sudden loud volume.

1 Select "Volume Limit".
2 Select the maximum volume percentage (95, 90, 85, 80).

NOTE

- Depending on the speakers that are connected, the protection circuit may activate and the power may be turned off when music is played at a high volume. (The Status indicator flashes in red.) If this happens, configure the "Volume Limit" setting.

Adjusting the status light brightness

1 Select "Status Light".
2 Adjust the brightness up or down or set the slider to the OFF position to completely disable the status light.

Contents Setup

Troubleshooting

Status LED Appendix

Advanced settings

Caution

- Adjusting these settings may disconnect your device from your network and possibly render your device unusable. Do not use these features unless you are comfortable making advanced adjustments.

■ Network settings

1 Select "Advanced".
2 Select "NETWORK SETTINGS" tab.
3 Scroll down to see all of the options for

a. Network Interface (Ethernet or Wireless)
b. Wireless Settings
c. IP Address Settings (Automatic or Manual)
d. Wireless Power Saving

4 Select "Save Settings" to apply the new settings or "Cancel Changes" to revert to the previous settings.

■ About wireless power saving

The Wireless Power Saving feature saves power by turning off power to the wireless radio inside the HEOS device when the device is connected to an Ethernet network. If you disconnect the Ethernet cable from the HEOS device, Wireless Power Saving will automatically turn off and the wireless radio will turn on so that the HEOS device can be discovered over your wireless network.

NOTE

- If Wireless Power Savings is ON, Wi-Fi power will be temporarily turned on when accessing the My Devices - (My Devices) - Network screen in the HEOS app or whenever the Connect button on the device is pressed.

Contents Setup

Troubleshooting

Status LED Appendix

■ Firmware upgrade

1 Select "Advanced".
2 Select "FIRMWARE UPDATE" tab.

Update status

Manually check for a firmware upgrade.

□ Allow updates

ON

Allows updates

(Default):

OFF: Does not allow updates

3 Select "Save Settings" to apply the new settings or "Cancel Changes" to revert to the previous settings.

About

Viewing technical details about the HEOS device.

1 Select "Advanced".
2 Select "ABOUT" tab.
3 Scroll down to see information about the device's

a. Hardware
b. Software
c. Device

Contents Setup

Troubleshooting

Status LED Appendix

Updating your system

HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to update the HEOS device and/or your controller App.

1 Select the Settings 📋 icon located in the upper left corner of the main "Music" menu to display the Settings menu.

2 Select "Software Update".

□ Check for Update

Follow the instructions on screen to install any available updates to your HEOS system.

Auto-Update

ON(Default):Valid updates are performed automatically.
OFF:You will be notified of valid updates on the HEOS app.

Contents Setup

Troubleshooting

Status LED Appendix

Advanced features

There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps:

1 Select the Settings 📋 icon located in the upper left corner of the main "Music" menu to display the Settings menu.
2 Select "Advanced Settings" to display a list the available settings.

Sharing music from your mobile device

The HEOS app has a feature called “Music Sharing” which can share the local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select “Music Sharing”, and set it on “ON”.

The name of the device you are sharing from will appear as a music server allowing other HEOS controller apps to browse and play music from the your device.

Wireless performance

You can check the wireless connection status of your HEOS device.

Quality

Excellent / Good / Poor

NOTE

- If the quality level of your HEOS device is "Poor", make sure your HEOS devices are not located near other electronic devices that could interfere with it's wireless connectivity (like microwave ovens, cordless phones, TVs, etc...)

Signal

Excellent / Good / Poor

NOTE

- If the signal level of your HEOS device is "Poor", make sure your HEOS devices are within range of your wireless network.

Contents Setup

Troubleshooting

Status LED Appendix

Submit diagnostics

If you are having trouble with your network or HEOS system, you may be asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic information about your HEOS system.

NOTE

- No personal information is sent and your information will never be shared with anyone.

Resetting your controller app

This feature will reset the control app to its original state when you first installed it on your mobile device without requiring you to remove, download, and reinstall it from the app store.

Contents Setup

Troubleshooting

Status LED Appendix

Power management

Power modes

■ Quick Start Mode

HEOS device automatically enters "Quick Start Mode" to save power in the following cases. This unit will automatically resume to full power whenever the device is selected and playing music.

The status LED dims when the mode is switched to Quick Start Mode.

Ethernet

After around 20 minutes of no operation and no network access after playing music via Ethernet.

Wi-Fi

After around 20 minutes of no operation and no network access after playing music via Wi-Fi.

USB

After around 20 minutes of no operation and no network access after playing music from a USB memory device.

Bluetooth

After the Bluetooth connection is disconnected and there is around 20 minutes of no operation and no network access after playing music via Bluetooth.

□ AUX IN

After around 20 minutes of no operation after AUX cable is disconnected.

OPT IN

After around 20 minutes of no operation after optical device playback is stopped in the HEOS app.

Contents Setup

Troubleshooting

Status LED Appendix

■ Deep Standby

The device also has the ability to automatically enter "Deep Standby" whenever the wired or wireless network connection is removed for more than 60 minutes in "Quick Start Mode". The front panel LED will turn off during Deep Standby.

To "wake" a HEOS device from Deep Standby, you must press the volume or mute buttons which will immediately turn on the front panel LED.

DENON HEOS HS2 - ■ Deep Standby - 1

- You also push the mute button for 3 seconds, the device enters the Deep Standby.

Off

To completely turn off the power to the device you must remove the mains plug from the power outlet.

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Basic troubleshooting

My HEOS device won't connect to my network using the audio cable

Solution Refer to Page
Make sure your mobile device is connected to your wireless network before setting up your device.Alternatively, you can connect your device to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS App should recognize the device and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.1718

Contents Setup Use

Status LED Appendi

Cannot pair a Bluetooth mobile device with the HEOS device

Solution Refer to Page
• The connection from the Bluetooth mobile device is malfunctioning. Power cycle the mobile device, remove the pairing information and re-pair the HEOS Amp to the mobile device.-

Cannot hear Bluetooth music

Solution Refer to Page
Your Bluetooth mobile device is not paired with HEOS device. Re-pair the HEOS device to the mobile device.The HEOS device is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS device.The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS device.The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the HEOS device.25———

Contents Setup Use

Status LED Appendi

My HEOS device turns off and the status LED flashes in red

Solution Refer to Page
·The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about an hour until this device cools down sufficiently, and then turn the power on again.-
·Check the speaker connections. The protection circuit may have been activated because speaker cable core wires came in contact with each other or a core wire was disconnected from the connector and came in contact with the rear panel of this device. After unplugging the power cord, take corrective action such as firmly re-twisting the core wire or taking care of the connector, and then reconnect the wire.13

Contents Setup Use

Status LED Appendi

Music cuts out or delays sometimes

Solution Refer to Page
Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video).Make sure your HEOS devices are within range of your wireless network.Make sure your HEOS devices are not located near other electronic devices that could interfere with it's wireless connectivity (like microwave ovens, cordless phones, TVs, etc...).64444

I hear a delay when using the external input with my TV

Solution Refer to Page
If you are connecting the External input with your cable or satellite box for enjoying TV audio through multiple HEOS devices, you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must buffer the audio before it sends it out to the HEOS devices so that it arrives at all devices at the same time.You can avoid this delay by listening only to the device which is directly connected to the set top box.

Contents Setup Use

Status LED Appendi

I hear distortion when using the AUX input

Solution Refer to Page
The analog output signals from some sources can be fairly strong. If the input level of the source device is turned up high, it could overload the inputs of the HEOS device. This is unlikely to cause damage, but can cause distorted sound. Initially, set the volume of the source to a medium – low level, then turn it up as needed. If you hear distortion, turn down the device’s volume control.

Connecting to a WPS network

Solution Refer to Page
If your wireless router support WPS (Wi-Fi Protected SetupTM) your HEOS wireless device can optionally connect to your network using the “Push Button” method by following these steps:Wi-Fi Protected SetupTM is trademarks of Wi-Fi Alliance.1. Press the WPS button on your router.2. Within 2 minutes, press and hold the Connect button on the rear panel of the HEOS device for 3 seconds.3. The LED on the front of the device will flash green for several seconds as it connects to your WPS router.4. When the connection is complete, the LED on the front of the device will turn solid blue.6

Contents Setup Use

Status LED Appendi

Resetting your HEOS device

Solution Refer to Page
Resetting your HEOS device will clear out the wireless network info, EQ, and name but retain it's current software. You will have to use Settings - Add Device to reconnect the HEOS device to your home network before it can be used.To reset your HEOS device, press and hold the Connect and Bluetooth buttons located on the back of the HEOS device for 5 seconds until the front LED begins to flash amber.-

Restoring the HEOS device to factory defaults

Solution Refer to Page
Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory.-
Caution• All settings will be erased and the software will likely be downgraded!To restore your HEOS device to the factory defaults, unplug the power cable from the power outlet. Press and hold the Bluetooth button located on the back of the HEOS device, reconnect the power cable, and hold it in until the front LED begins to flash amber.

* For further information, please visit http://www.HEOSbyDenon.com

Contents Setup Use

Status LED Appendi

Contact Denon

For U.S. & Canada only:

If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below:

Website: www.HEOSbyDenon.com/Support

Email: Support@HEOSbyDenon.com

Live Chat: www.HEOSbyDenon.com/LiveChat

Telephone: Toll Free (855) 499 2820

(M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)

For the other region:

If you need additional help in solving problems, please contact Denon customer service in your area or visit http://www.HEOSbyDenon.com

ContentsSetupUseTroubleshootingStatus LEDAppendix

Status LED table

Device Operation Description Front LED Action Rear LED Action
Off No AC power or Deep StandbyDENON HEOS HS2 - For the other region: - 1(off)DENON HEOS HS2 - For the other region: - 2(off)
Plug in BootingDENON HEOS HS2 - For the other region: - 3(blink)DENON HEOS HS2 - For the other region: - 4(off)
On Ready-Configured and connected to your networkDENON HEOS HS2 - For the other region: - 5(solid)DENON HEOS HS2 - For the other region: - 6(off)
On Not Connected to your networkDENON HEOS HS2 - For the other region: - 7(solid)DENON HEOS HS2 - For the other region: - 8(solid)
Change Network Connecting to your networkDENON HEOS HS2 - For the other region: - 9(blink)DENON HEOS HS2 - For the other region: - 10(off)

Contents Setup Use Troubleshooting

Appendix

Device Operation Description Front LED Action Rear LED Action
SetupNot connectedDENON HEOS HS2 - For the other region: - 11(solid)DENON HEOS HS2 - For the other region: - 12(solid)
Connect button was pressedDENON HEOS HS2 - For the other region: - 13(blink)DENON HEOS HS2 - For the other region: - 14(blink)
Cable connection is OKDENON HEOS HS2 - For the other region: - 15(solid)DENON HEOS HS2 - For the other region: - 16(solid)
Connecting to your networkDENON HEOS HS2 - For the other region: - 17(blink)DENON HEOS HS2 - For the other region: - 18(off)

Contents Setup Use Troubleshooting

Appendix

Device Operation Description Front LED Action Rear LED Action
SetupConfigured and connected to your networkDENON HEOS HS2 - For the other region: - 19(solid)DENON HEOS HS2 - For the other region: - 20(off)
ErrorDENON HEOS HS2 - For the other region: - 21(solid)DENON HEOS HS2 - For the other region: - 22(solid)
UpdateUpdatingDENON HEOS HS2 - For the other region: - 23(blink)DENON HEOS HS2 - For the other region: - 24(blink)
RebootingDENON HEOS HS2 - For the other region: - 25(blink)DENON HEOS HS2 - For the other region: - 26(off)
Ready-Configured and connected to your networkDENON HEOS HS2 - For the other region: - 27(solid)DENON HEOS HS2 - For the other region: - 28(off)

Contents Setup Use Troubleshooting

Appendix

Device Operation Description Front LED Action Rear LED Action
ResetSoft reset - Clear user settingsDENON HEOS HS2 - For the other region: - 29(fast blink)DENON HEOS HS2 - For the other region: - 30(solid)
Hard reset - Factory restoreDENON HEOS HS2 - For the other region: - 31(blink)DENON HEOS HS2 - For the other region: - 32(solid)
RebootingDENON HEOS HS2 - For the other region: - 33(blink)DENON HEOS HS2 - For the other region: - 34(off)
Ready-Not ConfiguredDENON HEOS HS2 - For the other region: - 35(solid)DENON HEOS HS2 - For the other region: - 36(solid)

Contents Setup Use Troubleshooting

Appendix

Device Operation Description Front LED Action Rear LED Action
ErrorsFirmware ErrorDENON HEOS HS2 - For the other region: - 37(slow blink (NOT fade))DENON HEOS HS2 - For the other region: - 38(off)
Hardware ErrorDENON HEOS HS2 - For the other region: - 39(fast blink)DENON HEOS HS2 - For the other region: - 40(off)
Network ErrorDENON HEOS HS2 - For the other region: - 41(solid)DENON HEOS HS2 - For the other region: - 42(solid)
Volume ChangeDENON HEOS HS2 - For the other region: - 43(quick blink)DENON HEOS HS2 - For the other region: - 44(off)
MuteDENON HEOS HS2 - For the other region: - 45(slow blink)DENON HEOS HS2 - For the other region: - 46(off)

Contents Setup Use Troubleshooting

Appendix

Device Operation Description Front LED Action Rear LED Action
WPSa WPS session is activeDENON HEOS HS2 - For the other region: - 47(fast blink)DENON HEOS HS2 - For the other region: - 48(fast blink)
WPS connectedDENON HEOS HS2 - For the other region: - 49(for 3 sec. solid)DENON HEOS HS2 - For the other region: - 50(solid)
WPS time-outDENON HEOS HS2 - For the other region: - 51(for 3 sec. solid)DENON HEOS HS2 - For the other region: - 52(solid)
Power ManagementQuick Start ModeDENON HEOS HS2 - For the other region: - 53(dimmed solid)DENON HEOS HS2 - For the other region: - 54(off)
Deep StandbyDENON HEOS HS2 - For the other region: - 55(off)DENON HEOS HS2 - For the other region: - 56(off)

Contents Setup Use Troubleshooting

Appendix

Device Operation Description Front LED Action Rear LED Action
BluetoothBluetooth pairing is activeDENON HEOS HS2 - For the other region: - 57(two blinks)DENON HEOS HS2 - For the other region: - 58(two blinks)
Connected (No Network)DENON HEOS HS2 - For the other region: - 59(one blink)DENON HEOS HS2 - For the other region: - 60(off)
Bluetooth pairing is failedDENON HEOS HS2 - For the other region: - 61(for 3sec. solid)DENON HEOS HS2 - For the other region: - 62(for 3sec. solid)

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Supported file types and codecs

Frequency Sample Rate File Extension Codec Bit Rates
32/44.1/4888.2/96/176.4192 kHz16/24 bit wav PCM ---
32 kHz44.1 kHz48 kHz16 bit mp3MPEG-1 Audio Layer 3 CBR/VBR32 - 320 kbps
32 kHz44.1 kHz48 kHz16 bitm4a aacAAC-LC 48 - 320 kbps
32 kHz44.1 kHz48 kHz16 bit wmawma9 CBRCBR:48 - 192 kbps
44.1/4888.2/96/176.4192 kHz16/24 bit flac flac ---
44.1/4888.2/96/176.4192 kHz16/24 bit m4a ALAC ---

NOTE

  • Files protected by DRM such as Apple's Fairplay DRM, are not supported.
  • The ALAC decoder is distributed under the Apache License, Version 2.0 (http://www.apache.org/licenses/LICENSE-2.0)

Supported audio formats (Optical)

2-channel Linear PCM:2-channel, 32 kHz – 192 kHz, 16/20/24 bit

Contents Setup Use Troubleshooting Status LED

Specifications

■ Audio section

Power amplifier Rated output: 2-channel driving

100 W+100 W (6 Ω/ohms, 1 kHz, T.H.D. 0.7 %)

Output connectors: 4 - 16 Ω/ohms

THD+N: ANALOG IN: 0.5 % (1 kHz)

S/N ratio (10 W, 6 Ω/ohms, IHF-A): ANALOG IN: 86 dB(IHF-A weighted)

Frequency response: 10 Hz to 40 kHz: +1, -3 dB

■ Wireless LAN section

Network type: Conforming to IEEE 802.11a/b/g/n/ac

Used frequency range: 2.4 GHz, 5 GHz

General

Operating temperature: 41 °F - 95 °F (5 °C - 35 °C)

Power supply: AC 120 V, 60 Hz (for North America)

AC 220 - 240 V, 50/60 Hz (for Europe)

Power consumption: 60 W

Power consumption in Quick Start Mode: * 4.1 W (Wi-Fi)

3.5 W (Ethernet)

4.2 W (USB)

3.8 W (Bluetooth)

Power consumption in Deep Standby Mode: * 0.3 W

*Cable to AUX IN must be disconnected to enter Quick Start Mode and Deep Standby Mode.

Contents Setup Use Troubleshooting Status LED

■ Dimensions (Unit : in. (mm))

DENCY 8.5*6 (211) 8.2764 (214)

DENON HEOS HS2 - ■ Dimensions (Unit : in. (mm)) - 2

natural_image Technical line drawing of a mechanical component with no visible text or symbols

8 45/64 (221) 3 27/64 (87) 3 21/32 (93) 6 3/16 (157) 15/64 (6)

■ Weight : 6 lbs 3 oz (2.8 kg)

For the purpose of improvement, the specifications and design are subject to change without notice.

Contents Setup Use Troubleshooting Status LED

Information

Trademarks

DENON HEOS HS2 - Trademarks - 1

Google Play and the Google Play logo are trademarks of Google LLC.

DENON HEOS HS2 - Trademarks - 2

Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

DENON HEOS HS2 - Trademarks - 3

Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

DENON HEOS HS2 - Trademarks - 4

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. is under license. Other trademarks and trade names are those of their respective owners.

DENON®

HEOSbyDenon.com

3520 10430 00ADE

Copyright © 2016 D&M Holdings Inc. All Rights Reserved.

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Product information

Brand : DENON

Model : HEOS HS2

Category : Hi-Fi System