KX-TS85E - Phone Accessories PANASONIC - Free user manual and instructions
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| Product Type | Integrated Telephone System |
| Brand | Panasonic |
| Model | KX-TS85EXW / KX-TS85EXB |
| Dimensions (Approx.) | 220 × 180 × 100 mm |
| Weight (Approx.) | 0.5 kg |
| Power Supply | Via telephone line (no external power required) |
| Display | LCD with call duration, programming indicators, and status icons |
| Ringer Options | On/Off, 3 volume levels (Low/Medium/High), 5 tones |
| One-Touch Dial Memory | 16 numbers (8 upper + 8 lower locations) |
| Speed Dial Memory | 10 numbers (memory stations 0-9) |
| Speakerphone | Yes, with volume control (9 levels) and mute |
| Volume Control | Handset (5 levels), speaker (9 levels), headset (5 levels) |
| Mute Function | Yes, with display indicator |
| Recall Button | 100 or 600 msec recall time selectable |
| Dial Lock | Prevents dialing except emergency number; programmable 4-digit password option |
| Call Restriction | Restrict dialing numbers starting with specified 1 or 2 digits |
| Headset Jack | Yes, compatible with Panasonic KX-TCA87EXB |
| Data Port | For connecting modem, fax, or answering machine |
| Wall Mountable | Yes, with included wall mounting adaptor |
| Included Accessories | Handset, handset cord, telephone line cord, wall mounting adaptor |
| Optional Accessories | Panasonic KX-TCA87EXB headset |
| Cleaning | Wipe with a soft dry cloth; do not use liquids or chemicals |
| Safety Certifications | Designed for interworking with Belgium, Italy, and UK networks; built-in lightning protection |
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USER MANUAL KX-TS85E PANASONIC
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Microscopic view of a granular, dendritic-like structure with no visible text or symbolsPanasonic
Integrated Telephone System
Model No. KX-TS85EXW
KX-TS85EXB
Operating Instructions

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Black-and-white photo of a Panasonic 500 phone with a cord and keypad, no visible text or symbols on the device body.KX-TS85EXW
Data Port
PLEASE READ BEFORE USE AND SAVE.
PQQX12354YA-BM SM0200YE3090
Before Initial Use
Thank you for purchasing your new Panasonic integrated telephone.
For your future reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Accessories (Included)
| □ Handset (p. 6) | □ Handset Cord (p. 6) |
![]() | ![]() |
| one | one |
| □ Telephone Line Cord (p. 6) | □ Wall Mounting Adaptor (p. 11) |
![]() | ![]() |
| one | one |
Preparation
Location of Controls 4
Display 5
Settings 6
Connecting the Handset/Telephone Line Cord 6
Connecting a Communication Device 7
Turning the Ringer On/Off 8
Selecting the Ringer Volume 9
Selecting the Ringer Tone (5 Types).... 10
Wall Mounting 11
Basic Operation
Making Calls....12
Answering Calls.... 13
Advanced Operation
One-Touch Dialler.... 14
Storing Phone Numbers in Memory 14
Dialling a Stored Number 17
Speed Dialler 18
Storing Phone Numbers in Memory 18
Dialling a Stored Number 20
Special Features 20
How to Use the Pause Button (For Analogue PBX Line/Long Distance Service Users) ...... 20
Muting Your Conversation 21
RECALL Button 21
Dial Lock 22
Programmable Dial Lock 23
Call Restriction 25
Useful Information
Using an Optional Headset 27
Before Requesting Help 29
Safety Instructions 30


(This display shows all of the possible configurations.)
015-30 During a conversation, the call duration is displayed. (Example: 15 minutes, 30 seconds)
The unit is in the programming mode (p. 8, 14, 18).
→• AUTO was pressed while dialling or storing phone numbers for the Speed Dialler (p. 18, 20).
LOWER was pressed (p. 15, 17).
The ringer is set to OFF (p. 8).
MUTE was pressed during a conversation (p. 21).
The dial lock mode is set. To cancel the mode, see page 23, 24.
F RECALL was pressed while storing phone numbers.
REDIAL/PAUSE was pressed while dialling or storing phone numbers.
^* was pressed while dialling or storing phone numbers.
- #was pressed while dialling or storing phone numbers.
While storing a phone number in an UPPER memory location for the One-Touch Dialer, “” will appear when you press a one-touch auto dial button (p. 14).
While storing a phone number in a LOWER memory location for the One-Touch Dialer, “” will appear when you press a one-touch auto dial button (p. 15).
[1-7] MUTE was pressed as a secret button while storing phone numbers (p. 16, 19).
While programming function items, such as the dialling mode, "will flash as a cursor.
Connecting the Handset/Telephone Line Cord
After connecting the handset and telephone line cord, lift the handset to confirm the dial tone.

- Use only a Panasonic Handset for the KX-TS85EXW/KX-TS85EXB.
Connecting a Communication Device
If you connect a communication device (computer, modem, fax, answering machine, etc.) to the telephone line, you can connect it through this unit using the DATA jack (—Data Port).
After connecting the handset and telephone line cord, connect the communication device telephone line cord to the DATA jack.

- Make sure the communication device is not in use before using this unit (making calls, storing phone numbers in memory etc.), or the communication device may not operate properly.
Turning the Ringer On/Off
When set to OFF, the unit will not ring. Your phone comes from the factory set to ON.
1 Lift the handset.
2 Press PROGRAM.

is displayed.

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Simple rectangular outline with a small arrow symbol in the top-left corner (no text or labels)3 Press ⑨.

4 To turn OFF, press ☐. OB
Ex. OFF is selected.
To turn ON, press ①.

5 Press PROGRAM.

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Simple black star symbol on white background, no text or labels present•A beep sounds on the handset.
- When set to OFF,

is displayed.
6 Replace the handset.

- To cancel during programming, replace the handset. Start again from step 1.
- If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
In the stand-by mode, the display is blank. When the ringer is set to OFF, “✗” will be displayed when you lift the handset or press SP-PHONE/HEADSET.
Selecting the Ringer Volume
You can select the ringer volume by programming. Set to HIGH, MEDIUM or LOW. Your phone comes from the factory set to HIGH.
1 Lift the handset.
2 Press PROGRAM.
•“ →” is displayed.

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Simple rectangular frame with a single arrow symbol pointing right (no text or labels)3 Press ⑥.

4 To select LOW, press ①. To select MEDIUM, press ②. OR
Ex. LOW is selected.
To select HIGH, press ③.

•Each time you press a button, the selected volume will ring.
5 Press PROGRAM.
•A beep sounds on the handset.
6 Replace the handset.

- To cancel during programming, replace the handset. Start again from step 1.
- If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
- If you change the ringer volume when the ringer is set to OFF (p. 8), the ringer will automatically turn ON.
Selecting the Ringer Tone (5 Types)
You can select one of 5 ringer tones. Your phone comes from the factory set to type 2.
1 Lift the handset.
2 Press PROGRAM.
•“ → ” is displayed.

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Simple rectangular outline with a small arrow symbol inside, no text or labels present.3 Press ⑦.

4 Press a dialling button ① to ④.
Ex. Type 4 is selected.
•Each time you press a button, the selected tone will ring.

5 Press PROGRAM.
•A beep sounds on the handset.
6 Replace the handset.

- To cancel during programming, replace the handset. Start again from step 1.
- If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
- If you change the ringer tone when the ringer is set to OFF (p. 8), the ringer will automatically turn ON.
This unit can be mounted on a wall.
1 Pull down the handset hook until it locks, so the tab holds the handset.

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Illustration of a hand pressing a button on an electronic device (no text or symbols visible)2 Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow.
- The word "UP" should face upward.

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Diagram showing cable installation with a connector and cable being inserted into a device (no text or symbols present)3 Install screws using the wall template below. Connect the telephone line cord. Mount the unit, then slide down.


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Diagram of a mechanical device with a hose and attached bracket, showing no text or symbolsTo temporarily set the handset down during a conversation, place it as shown here.
Wall Template

You can make a call by simply lifting the handset. To hang up, place the handset on the cradle.
Using the speakerphone
1 Press SP-PHONE/HEADSET.
•The indicator lights.
2 Dial a phone number.
•The dialled number is displayed.
•After a few seconds, the display will show the length of the call.
- If you misdial, hang up and start again from step 1.
3 When the other party answers, talk into the MIC (microphone).
4 To hang up, press SP-PHONE/HEADSET.
•The indicator light goes out.

To adjust the handset volume (5 levels) or speaker volume (9 levels) while talking
To increase, press VOLUME ↗
To decrease, press VOLUME √
•“ □” shows the volume level.
•After hanging up, the handset volume will return to the middle level.
Ex. Handset volume level: 4

Ex. Speaker volume level: 4

To redial the last number dialled
Lift the handset or press SP-PHONE/HEADSET → press REDIAL/PAUSE.
While a call is being received, the unit rings and the ringer indicator flashes. You can answer it by simply lifting the handset.
Using the speakerphone
1 Press SP-PHONE/HEADSET.
•The indicator lights.
2 Talk into the MIC (microphone).
3 To hang up, press SP-PHONE/HEADSET.
•The indicator light goes out.

- When the ringer volume is set to OFF (p. 8), the unit will not ring.
During speakerphone operation:
- For best speakerphone performance, talk alternately with the other party in a quiet room.
- If the other party complains that your voice is hard to hear, press VOLUME to decrease the speaker volume.
- You can switch to the handset by lifting it up. To switch back to the speakerphone, press SP-PHONE/HEADSET.
You can store up to 16 phone numbers in the one-touch auto dial buttons (8 numbers in UPPER memory locations, 8 numbers in LOWER memory locations).
Storing Phone Numbers in Memory
To prevent possible errors, do not press any one-touch auto dial buttons before storing.
To store in an UPPER memory location
It is recommended that you program an emergency number in the top left one-touch auto dial button.
1 Lift the handset.
2 Press PROGRAM.
• “ ” is displayed.

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Simple rectangular frame with a single right-pointing arrow in the center (no text or symbols)3 Press one of the one-touch auto dial buttons.

- " "ds displayed.
4 Enter a phone number up to 21 digits.

•The entered number is displayed.
5 Press PROGRAM.
•A beep sounds on the handset.
6 Replace the handset.
• To store other numbers, repeat steps 1 through 6.

To store in a LOWER memory location
1 Lift the handset.
2 Press PROGRAM.
•“ → ” is displayed.

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Simple rectangular outline with a single right-pointing arrow symbol inside (no text or labels)3 Press LOWER to select a lower memory location.
- “—” is displayed.

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Simple diagram with two arrows pointing right and a separate arrow with a downward line, no text or symbols present.4 Press one of the one-touch auto dial buttons.
- “ ^- ” is displayed.

5 Enter a phone number up to 21 digits.
•The entered number is displayed.

6 Press PROGRAM.
•A beep sounds on the handset.
7 Replace the handset.
•To store other numbers, repeat steps 1 through 7.

- If a pause is required for dialling, REDIAL/PAUSE can be stored in a phone number counting as one digit (p. 20).
•To cancel during programming, replace the handset. Start again from step 1. - If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
- You can keep the stored numbers confidential. See page 16.
To erase a stored number
- Lift the handset.
- Press PROGRAM.
- If the phone number is in an UPPER memory location, press the one-touch auto dial button for the phone number to be erased.
OR
If the phone number is in a LOWER memory location, press LOWER, then press the one-touch auto dial button for the phone number to be erased.
- Press PROGRAM and replace the handset.
To store confidential numbers (Secret button feature)
Confidential numbers stored in a one-touch auto dial button using this feature will not be displayed when dialling. The MUTE button functions as a secret button when storing. Press MUTE before and after the number(s) to be concealed. Pressing MUTE once counts as one digit.
Example: To conceal all digits of the phone number "4445555" in an UPPER memory location
1 Lift the handset.
2 Press PROGRAM.
3 Press one of the one-touch auto dial buttons.
4 Press MUTE.
5 Press "4445555".
6 Press MUTE.
7 Press PROGRAM.
8 Replace the handset.

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Simple diagram with a right-pointing arrow inside a rectangular border (no text or symbols)


![0-[4445555]](/content/2026/05/796637/images/cf807fdc974aa253e78afc3c4774cb638ba171fc1cf7fb1b9ca5dd271eccb198.jpg)
When dialling, the display will show “[----]”
Memory card
Remove the memory card and use it as a name or phone number index for the stored numbers.

Dialling a Stored Number
From an UPPER memory location:
1 Lift the handset or press SP-PHONE/HEADSET.
2 Press the desired one-touch auto dial button.
- The stored number is displayed and dialled.
OR
From a LOWER memory location:
1 Lift the handset or press SP-PHONE/HEADSET.
2 Press LOWER.
3 Press the desired one-touch auto dial button.
- The stored number is displayed and dialled.


Storing Phone Numbers in Memory
You can store up to 10 phone numbers in memory. The dialling buttons (☐ to ☹) function as memory stations. To prevent possible errors, do not press any memory stations before storing.
1 Lift the handset.
2 Press PROGRAM.

is displayed.

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Simple rectangular frame with a small arrow symbol in the top-left corner (no text or labels)3 Press AUTO.

is displayed.

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Simple diagram with two arrows pointing right, no text or symbols present4 Press a memory station number (0 to 9).
Ex. ①is pressed.
5 Enter a phone number up to 21 digits.

•The entered number is displayed.

6 Press PROGRAM.
•A beep sounds on the handset.
7 Replace the handset.
•To store other numbers, repeat steps 1 through 7.

- If a pause is required for dialling, REDIAL/PAUSE can be stored in a phone number counting as one digit (p. 20).
•To cancel during programming, replace the handset. Start again from step 1.
- If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
- You can keep the stored numbers confidential. See page 19.
To erase a stored number
- Lift the handset.
- Press PROGRAM.
- Press AUTO.
- Press the memory station number (0 to 9) for the phone number to be erased.
- Press PROGRAM and replace the handset.
To store confidential numbers (Secret button feature)
Confidential numbers stored in a memory station using this feature will not be displayed when dialling. The MUTE button functions as a secret button when storing. Press MUTE before and after the number(s) to be concealed. Pressing MUTE once counts as one digit.
Example: To conceal all digits of the phone number "0987654"
1 Lift the handset.
2 Press PROGRAM.
3 Press AUTO.
4 Press a memory station number (0 to 9).
5 Press MUTE.
6 Press "0987654".
7 Press MUTE.
8 Press PROGRAM.
9 Replace the handset.

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Simple rectangular frame with a single right-pointing arrow symbol in the center (no text or labels)
flowchart
graph LR
A["→"] --> B["→"]
Ex. ② is pressed.



![2-[0987654]](/content/2026/05/796637/images/2c19661fb05265edf2fe7c3c53dbe1e4fd993a8298c3675a8a6b215543c897fa.jpg)
When dialling, the display will show “[----]”
Dialling a Stored Number
1 Lift the handset or press SP-PHONE/HEADSET.
2 Press AUTO.
3 Press the desired memory station number (0 to 9).
•The stored number is displayed and dialled.

Special Features

How to Use the Pause Button
(For Analogue PBX Line/Long Distance Service Users)
We recommend you press REDIAL/PAUSE if a pause is required for dialling with a PBX or to access a long distance service.
Ex: Line access number ⑨(PBX)
9 → REDIAL/PAUSE → Phone number
- Pressing REDIAL/PAUSE once creates a pause.
This prevents misdialling when you redial or dial a stored number. - Pressing REDIAL/PAUSE more than once increases the length of the pause between numbers.
Muting Your Conversation
Press MUTE while talking. " ✉" is displayed.
- The other party cannot hear your voice but you can hear them.
- To resume the conversation, press MUTE again.
RECALL Button
Pressing [RECALL] allows you to use special features of your host PBX such as transferring an extension call or accessing a special telephone service (optional) such as call waiting.
Selecting the recall time
The recall time depends on your telephone exchange or host PBX.
You can select the recall times 100 or 600 msec (milliseconds). Your phone comes from the factory set to 100 msec.
- Lift the handset.
- Press PROGRAM.
- Press ②.
- To select 600 msec, press ①.
OR
To select 100 msec, press ☐. -
Press PROGRAM.
-
Replace the handset.

Ex. 100 msec is selected.

- To cancel during programming, replace the handset. Start again from step 1.
- If 4 beeps sound during programming, a wrong key was pressed. Start again from step 1.
- If you are connected via a PBX, a longer recall time may be necessary to use PBX functions (transferring a call etc.). Consult your PBX installer for the correct setting.
Dial Lock
You can prevent others from making a call to any number except the one pre-programmed in the UPPER memory location at the top left one-touch auto dial button. Only incoming calls are accepted until the dial lock is cancelled.
Before using this feature, we recommend storing an emergency number in the UPPER memory location in the top left one-touch auto dial button (p. 14). Even if the dialling buttons are locked, the number stored in this button can be dialled.

NOTE: If you choose not to program an emergency number, but plan to use the dial lock, any number programmed in the UPPER memory location in the top left one-touch auto dial button can be accessed.
To set the dial lock
- Program the desired emergency number as mentioned above. Mark the button accordingly.
- Lift the handset.
- Press PROGRAM.
- Press ⑤, ③ and then ⑨.
- Press PROGRAM.

is displayed.

- Replace the handset.
In the stand-by mode, the display is blank. “-○” will be displayed when you lift the handset or press SP-PHONE/HEADSET.
You can use the following features while the dialling buttons are locked.
- Dialling a number you programmed in the UPPER memory location at the top left one-touch auto dial button (p. 22)
- Turning the ringer on/off (p. 8)
- Selecting the ringer volume (p. 9)
- Selecting the ringer tone (p. 10)
- Adjusting the handset, speaker and headset volumes (p. 12, 28)
- Muting the conversation (p. 21)
To cancel the dial lock
Repeat steps 2 through 6 on page 22.

will disappear.
Programmable Dial Lock
You can also lock the dialling buttons using a 4-digit password. First program your password. The factory preset password is "1111".
To set the password
- Lift the handset.
-
Press PROGRAM.
-
Press ①.
-
Enter the current password. •The factory preset is "1111".
-
Press 0.
-
Enter the new password using a 4-digit number.
-
Enter the 4-digit number entered in step 6 again.
-
Press PROGRAM.
-
Replace the handset.

Please write down your password. If you forget your password, consult your nearest Panasonic service centre.
To set the programmable dial lock
- Lift the handset.
- Press PROGRAM.
- Press ①.
-
Enter the password (p. 23).
-
Press #, then 6.
-
Press ①.
-
Press PROGRAM.
•“-O”
is displayed.
- Replace the handset.

To cancel the programmable dial lock
Follow steps 1 through 5.
In step 6, press Ⓞ.
Press PROGRAM.
•“-O”
will disappear.

Call Restriction
You can prevent the unit from dialling phone numbers beginning with specified digit(s) (1 digit or 2 digits). All phone numbers with the restricted leading digits cannot be dialled out.
Setting the call restriction
To restrict the first digit of phone numbers:
- Lift the handset.
-
Press PROGRAM.
-
Press ①.
-
Enter the password (p. 23).
-
Press ☒.
-
Press ①.
-
Enter the first number you want to restrict (0 to 9).
-
Press PROGRAM.
-
Replace the handset.

Ex. 0 is pressed.

To restrict the second digit of phone numbers:
- After restricting a first digit, follow steps 1 through 5 above.
- Press ②.
- Enter the second number you want to restrict (0 to 9).
-
Follow steps 8 to 9 above.
-
Even if calls are restricted, the dialled number will be displayed but not dialled out.
- If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
- If your unit is connected to a PBX, this function may not operate. Contact your PBX supplier for more information.
Cancelling the call restriction
To cancel the first digit of phone numbers:
- Lift the handset and press PROGRAM.
- Press ①.
- Enter the password (p. 23).
- Press ☒, then ①.
- Press MUTE, then PROGRAM.
- Replace the handset.
To cancel the second digit of phone numbers:
Press ☒ and ☑ in step 4.
- If 4 beeps sound during programming, a wrong key was pressed. Replace the handset and start again from step 1.
Plugging an optional headset into the unit provides a hands-free phone conversation.
Please use only a Panasonic KX-TCA87EXB headset.
If an optional headset is connected to the unit, be sure to use the headset to talk with the caller. If you want to have a normal phone conversation, disconnect the headset.
Connecting an Optional Headset to the Unit
Connect an optional headset to the headset jack as shown below.

Making/Answering Calls
1 Press SP-PHONE/HEADSET to make or answer a call.
•The SP-PHONE/HEADSET indicator lights.
- If you misdial when making a call, press SP-PHONE/HEADSET twice and dial again.
2 To hang up, press SP-PHONE/HEADSET.
•The indicator light goes out.

To adjust the headset receiver volume (5 levels):
While using the headset, press VOLUME ☑.
- After hanging up, the volume will return to the middle level.
- During a conversation using the headset, you cannot switch the call to the handset by lifting it off the cradle.
- If you disconnect the optional headset during a conversation, you can continue the conversation with the handset by lifting it up. However, the call cannot be switched to the speakerphone.
- During a conversation using the speakerphone, you cannot switch the call to the headset by connecting the headset.
Before Requesting Help
| Problem | Remedy |
| The unit does not work. | •Check the settings (p. 6–10). |
| You cannot dial. | •Dial lock mode is set. To cancel the mode, see page 22–24.•The dialled number is restricted. To cancel, see page 26. |
| The unit does not ring. | •The ringer is set to OFF. Set to ON (p. 8). |
| The other party suddenly cannot hear your voice during a conversation. | •MUTE may have been pressed during the conversation. If “&s displayed, press MUTE. |
| You cannot store a phone number in memory. | •Check that the handset is off the cradle.•Do not enter a phone number more than 21 digits long, or the entered number will be erased. |
| REDIAL/PAUSE does not function properly. | •The button has a double function as either redial or pause. It will redial the last number dialled if pressed at the outset of a call (p. 12). If another number has been dialled first, it will operate as a pause button (p. 20). |
| You cannot have a conversation using the optional headset. | •Make sure that the optional headset is connected properly (p. 27).•Press SP-PHONE/HEADSET to make or answer a call.•If you lift the handset and put it back on the cradle, the call will be disconnected. |
| You cannot have a conversation using the handset or speakerphone. | •When the optional headset is plugged into the unit (p. 27), you must use the headset to talk with the caller. To have a normal phone conversation, disconnect the optional headset before making or answering a call. |
Take special care to follow the safety suggestions listed below.
Installations
Environment
1) Do not use this unit near water—for example, near a bath tub, washbowl, sink, etc. Damp basements should also be avoided.
2) The unit should be kept away from heat sources such as radiators, kitchen range, etc. It also should not be placed in rooms where the temperature is less than 5^ C or greater than 40^ C.
Placement
1) Do not place heavy objects on top of this unit.
2) Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, mechanical vibration, or shock.
3) Place the unit on a flat surface.
Lightning surge
This unit has already been equipped with a built-in lightning protection circuit. However, we recommend that you install lightning protection on the telephone line, if your area has a high incidence of lightning strikes. To install the above option, please contact your local sales shop.
- Lightning damage is not covered in the warranty even if lightning protection is installed.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, do not reconnect the unit to the telephone line until the trouble has been repaired. If the known working phone does not operate properly, consult with your telephone company.

1999/5/EC
This product designed to interworking with Belgium, Italy, and United Kingdom Network.
In the event of problems, you should contact your equipment supplier in the first instance.
Kyushu Matsushita Electric Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Printed in Malaysia



