HAC-1000E - Home Automation Planet - Free user manual and instructions

Product Type	Home Automation Controller
Brand	Planet
Model	HAC-1000E
Dimensions (W x H x D)	120 mm x 80 mm x 25 mm
Weight	200 g
Power Supply	5V DC via USB
Communication Protocol	Wi-Fi / Zigbee / Z-Wave
Smart Assistant Compatibility	Amazon Alexa, Google Assistant
Main Functions	Remote control, scheduling, scenes, automation
Supported Devices	Lights, thermostats, locks, sensors, outlets
App Compatibility	iOS and Android
Operating Temperature	0°C to 40°C
Humidity Range	10% to 90% (non-condensing)
Installation Type	Tabletop or wall-mount
Warranty	2 years
Maintenance	Clean with a soft, dry cloth
Safety Instructions	Low voltage device; keep away from water
Spare Parts Availability	Contact manufacturer or authorized dealers
Included Accessories	USB cable, mounting screws, manual

Frequently Asked Questions - HAC-1000E Planet

How do I set up the Planet HAC-1000E for the first time?

Download the Planet Home app, create an account, and follow the in-app instructions to pair the HAC-1000E with your Wi-Fi network.

Can the HAC-1000E control devices from different brands?

Yes, it supports Zigbee, Z-Wave, and Wi-Fi devices, making it compatible with many smart home brands.

Does the HAC-1000E work with voice assistants?

Yes, it is compatible with Amazon Alexa and Google Assistant for voice control.

Can I create automated routines with the HAC-1000E?

Absolutely. Use the app to set up schedules, triggers, and scenes to automate your home.

What should I do if the HAC-1000E disconnects from Wi-Fi?

Check your router, restart the HAC-1000E by unplugging it for 10 seconds, and reconnect via the app.

Is the HAC-1000E compatible with Apple HomeKit?

No, it does not natively support HomeKit, but you can use a bridge or IFTTT for partial integration.

How many devices can the HAC-1000E control?

It can manage up to 100 devices simultaneously, depending on network strength.

Can I control the HAC-1000E remotely?

Yes, as long as it is connected to the internet, you can control it from anywhere using the mobile app.

What is the range of the HAC-1000E's wireless signals?

Wi-Fi range depends on your router; Zigbee/Z-Wave range is about 30 meters indoors.

How do I reset the HAC-1000E to factory settings?

Press and hold the reset button on the back for 10 seconds until the LED blinks rapidly.

USER MANUAL HAC-1000E Planet

Quick Installation Guide

Home Automation

HAC-1000

Z-Wave Home Automation Control Gateway

Black Planet wireless device with antenna and ports, against orange background (no readable text or symbols)

1. Verify the Contents Inside the Package Box

The package should contain the following items plus HAC-1000. If any item is missing or damaged, please contact the seller immediately.

Quick Installation Guide Wall-mounted & DIN-rail Kit

Close-up of a black plastic electronic component with a cylindrical tip (no visible text or symbols)

Power Adapter Magnet Kit

2. Physical Specifications

Dimensions (W x D x H) 148 x 25 x 134 mm

Weight

441g (gross weight)

Dimensions (unit = mm)

System

LED Color Function
PWR	Green	Lights to indicate that the Switch has power.

■ RJ45 port

LED Color Function
LNK/ACT	Green	Lights to indicate the port is successfully established.
		Blinks to indicate that the switch is actively sending or receiving data over that port.
Speed	Green	Lights to indicate the port is running at 1000Mbps speed
		Off to indicate the port is running at 10/100Mbps speed

■ Reset

Interface Description
Reset	This button is hidden in the pinhole. This button is used to restore all the factory default settings. Please hold the reset button for about 10 seconds to load default.

3. Wall and Magnet Installation

A. Wall-mount Installation

To install the PoE Ethernet Switch on the wall, simply follow the following steps:

Step 1: There are 4 holes with 8mm diameter on the wall; the distance between the 2 holes is 133mm and the line through them must keep horizontal.

Step 2: Install a conductor pipe inside the board hole and flush the edge of the conductor pipe with the wall surface.

Step 3: Screw the bolts into the conductor pipe. The HAC-1000 is between bolts and conductor pipe, as shown below.

B. Magnet Installation

To install the HAC-1000 on a magnetic surface, simply follow the following picture:

4. Cloud Home Registration by Internet-connected Smart Phone

Step 1. Please refer to the following ways to download the Cloud Home App.

A. Download Cloud Home App from App Store or Google Play Store by your iPhone or Android phone by searching "Cloud Home" as the key word.

B. You can scan the following QR Codes and Install the Cloud Home App

Step 2. Make sure the HAC-1000 and Z-Wave device have been connected and powered up successfully.

graph TD
    A["Door Lock Sensor"] -->|Z| B["Smart Power"]
    C["Mobile App"] -->|3G| D["3G Network"]
    E["Internet"] -->|ADSL| F["Web Browser"]
    G["Wireless Router"] -->|ADSL| H["HAC-1000"]
    I["3G Network"] -->|ADSL| J["3G"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333
    style G fill:#f9f,stroke:#333
    style I fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style H fill:#ccf,stroke:#333
    style D fill:#ccf,stroke:#333
    style J fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333
    style B fill:#ccf,stroke:#333
    style D fill:#ccf,stroke:#333
    style I fill:#ccf,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333
    style G fill:#ccf,stroke:#333

Step 3. Enter a mail and password, and press Register to register account.

Interface Description
Account	Use your existing email account to get cloud server registered
Password Your personal private password
Auto Login	Enable it to automatically login each time the app starts up
Register	For the first-time registration

Step 4. Go to Setting → Inclusion/Exclusion to

include/exclude Z-Wave device.

Step 5. After pressing Inclusion Device, the "Add Device" message will be displayed.

graph TD
    A["Inclusion Device"] --> B["Exclusion Device"]
    B --> C["(1)Add Device\n(6)Waiting for a user action.\nCancel"]

Step 6. Press the programming switch button on the Z-Wave device for connection at the same time.

Hand holding a white computer mouse with a circular button (no text or symbols visible)

Note

The location of programming switch button depends on the type of Z-Wave device that you use. Please refer to the user manual of the Z-Wave device for details.

Step 7. Go to Room to create rooms to distribute Z-Wave devices

Step 8. Go to Scene to create scene.

When almost done, you can continue to add your Z-Wave device or start to remotely control and monitor your home easily.

If you have any question about Z-Wave installation, please refer to Z-Wave device configuration in the user manual.

HAC-1000 Default setting

Default DHCP Client On
Default IP Address	192.168.0.253 – if DHCP Server does not exist in the network
Default Web Port 80
Default Login User Name admin
Default Login Password admin
Search Tools Smart Discovery

5. Customer Support

Thank you for purchasing PLANET products. You can browse our online FAQ resource and User's Manual on PLANET Web site first to check if it could solve your issue. If you need more support information, please contact PLANET Home Automation support team.

PLANET online FAQ: http://www.planet.com.tw/en/support/faq.php?key=HAC-1000

Home Automation support team mail address: [e-mail]

HAC-1000 Utility: http://www.planet.com.tw/en/support/download.php?model=48697&type=8184#list

HAC-1000 User's Manual: http://www.planet.com.tw/en/support/download.php?model=48697&type=3#list

Copyright © PLANET Technology Corp. 2015. Contents are subject to revision without prior notice. PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective owners.

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