StruxureWare - Uncategorized APC - Free user manual and instructions

Type de produit	Data Center Infrastructure Management Software Service
Modèle	StruxureWare Device Identification
Marque	APC by Schneider Electric
Fonctions principales	Name each device monitored by StruxureWare Central, assign name and location for quick alert identification
Service inclus	On-site device naming, naming convention creation, cooperation with customer
Expertise requise	Schneider Electric Certified Engineers with several years of industry experience
Prérequis	StruxureWare Central configured per Basic Administration service, all devices installed and on private LAN
Horaires de service	Monday to Friday, 8 AM to 5 PM local time
Durée du service	Discussed and approved with customer, typically one day
Livrables	Pre-assessment phone meeting, on-site review, named devices in StruxureWare Central
Exclusions	Project management, firmware upgrades, network configuration, training
Responsabilités client	Provide schedule, point of contact, access to data center, site-specific policies
Responsabilités Schneider	Schedule engineer, manage service, ensure manufacturer specs, document issues
Entretien et maintenance	Not included; additional services available (alarm threshold/action, remote monitoring, NMS, BMS, surveillance)
Sécurité	Customer must indicate security clearance requirements; site-specific policies adhered to
Pièces détachées et réparabilité	N/A (software service); hardware not covered
Informations générales	Service part of StruxureWare Management Software Configuration Suite (WNSC01)

Frequently Asked Questions - StruxureWare APC

What is StruxureWare Device Identification?

It is a service where a Schneider Electric Certified Engineer names all devices monitored in StruxureWare Central, assigning name and location to quickly identify alerts in the data center.

Who performs the service?

The service is performed by Schneider Electric Certified Engineers with several years of industry experience.

What are the prerequisites for this service?

StruxureWare Central must be configured per the StruxureWare Central Basic Administration service or equivalent. All devices must be installed and connected to the Schneider Electric private LAN network.

Is on-site work required?

Yes, the configuration service is performed on-site at the location indicated by the customer.

What are the hours of service?

Service is performed during Schneider Electric business hours: Monday through Friday, 8:00 AM to 5:00 PM local time.

What deliverables does the customer receive?

Deliverables include a pre-assessment phone meeting, an on-site review, and the devices being named in StruxureWare Central.

What is excluded from this service?

Exclusions include project management, firmware upgrades, configuration of the customer’s network, and training. These can be provided via alternative Schneider Electric services.

What are the customer's responsibilities?

The customer must provide dates and times, a point of contact, access to the data center, site-specific policies, and ensure cable runs are completed prior to arrival.

Can additional services be added?

Yes, additional services such as alarm threshold configuration, remote monitoring, NMS/BMS configuration, and surveillance configuration are available as natural expansions.

How is pricing determined?

The service is a component of the StruxureWare Management Software Configuration Suite (WNSC01) with fixed-fee pricing. Contact your Schneider Electric sales representative for details.

USER MANUAL StruxureWare APC

1.0 Executive Summary

Table of Contents

1.0 Executive Summary
2.0 Features & Benefits
3.0 Details of Service
4.0 Assumptions
5.0 Deliverables
6.0 Exclusions
7.0 Scope of Responsibility
8.0 Project Work Details
9.0 Pricing
10. Terms & Conditions

The StruxureWare™ Device Identification provides the Certified Engineer to name all devices monitored in StruxureWare Central. This will allow the data center manager to quickly identify where there is a problem in the data center, Contact a Schneider Electric sales representative for more information on services designed to manage the data center from installation and configuration, to training and software maintenance, as well as customizable services that meet unique software integration or enhancement needs.

2.0 Features & Benefits

Features	Benefits
Name each device monitored by StruxureWare Central	Assigns name and location making it easy for the data center manager to quickly identify where in the data center there is an alert.
Professional expertise	Ensures quality by using only the Schneider Electric Certified Engineers with several years of industry experience.

3.0 Details of Service

The specific activities of this service are listed below. For each item, Schneider Electric will perform the work described.

StruxureWare Device Identification
Activities	Description
Name Devices	Schneider Electric will in co-operation with the customer create a naming convention and associate each device monitored in StruxureWare Central with a name and a location.

4.0 Assumptions

The successful performance of the activities defined is based on the following key assumptions:

• Schneider Electric will perform all services during the Schneider Electric business hours (Monday through Friday from 8:00 AM to 5:00 PM weekly, local time).
• The scheduled on-site work time will be discussed and approved between Schneider Electric and the customer.

• The customer will ensure that all Schneider Electric, NetBotz, and third-party devices are installed and can be connected to the Schneider Electric private LAN network.

• The customer will ensure that all cable runs between rooms and/or floors are run prior to arrival.

• The customer will ensure that the StruxureWare Central has been configured according to the StruxureWare Central Basic Administration service or equivalent.

Additional services are offered as a natural expansion to this Statement of Work:

• StruxureWare Central Alarm Threshold Configuration
• StruxureWare Central Alarm Action Configuration
- StruxureWare Central Remote Monitoring System Configuration
• StruxureWare Central Network Management System Configuration
• StruxureWare Central Building Management System Configuration
• StruxureWare Central Surveillance Configuration

5.0 Deliverables

Configuration deliverables to include:

• Schneider Electric will arrange a pre-assessment phone meeting.
- Schneider Electric will meet with the customer on the morning of the service to review the deliverables.
- Schneider Electric will name the devices being monitored by StruxureWare Central.

6.0 Exclusions

The following items are outside the scope of this service offering. They can be provided through an alternative Schneider Electric service. Please contact a Schneider Electric sales representative for further details.

• Project management
• Firmware upgrades
• Configuration of the customers network for the use of the application
• Training

7.0 Scope of Responsibility

The items stated here are responsibilities of both Schneider Electric and the customer.

7.1 SCHNEIDER ELECTRIC RESPONSIBILITIES

• Schedule an Schneider Electric Certified Engineer to perform service.
• Manage and coordinate scheduling of StruxureWare Device Identification Service.
• Ensure installation is performed to manufacturer specifications.
• Identify and document open Schneider Electric and/or customer issues.

7.2 CUSTOMER RESPONSIBILITIES

• Identify dates and times when the StruxureWare Device Identification service can be conducted.

• Schedule the attendance of minimum one person for the duration of the service that will interact with the StruxureWare Central on a regular basis.

• Indicate to Schneider Electric any security clearance requirements when ordering service.

• Provide a point of contact during time of service.
• Provide access to the data center

Provide Schneider Electric with site-specific policies that need to be adhered to during the visit. Provide a point of contact at the completion of service to sign off on completed work.

8.0 Project Work Details

The following details of the project specify the schedule, location and successful completion criteria.

8.1 SCHEDULE

Actual set dates will be discussed and approved between Schneider Electric and the customer.

8.2 LOCATION

The configuration service will be performed on-site at the location indicated to Schneider Electric by the customer by the time of ordering the service.

8.3 COMPLETION CRITERIA

Schneider Electric is expected to have finished its written duties when any of the following occurs:

1. Schneider Electric completes all the tasks described in the Details of Service of this Statement of Work.
2. This service and Statement of Work are terminated for other reasons, within the Schneider Electric Customer Agreement.

9.0 Pricing

The StruxureWare Device Identification service (WNSC010111) is a component of the standard fixed-fee StruxureWare Management Software Configuration Suite. Pricing for the service components contained within a solution will be aggregated under StruxureWare Management Software Configuration Suite (WNSC01). Please contact your Schneider Electric sales representative for further details.

10.0 Terms and Conditions

Schneider Electric standard Terms and Conditions apply. All Schneider Electric trademarks are property of American Power Conversion. Other trademarks are property of their respective owners. The information provided in this Statement of Work cannot be used or duplicated, in full or in part. Other uses for this document are prohibited without written consent from Schneider Electric.

All documentation, photographs, thermal imaging or other information provided by the customer, or gathered at the customer site, will be for internal Schneider Electric use only and used solely for the purpose of report generation, analysis and recommendations. Disclaimer: This information is reliable at the point of creation and may be subject to change without notice. All Schneider Electric standard Terms and Conditions apply.

© 2011 Schneider Electric. All rights reserved. All Schneider trademarks are property of Schneider Electric and its subsidiaries and affiliates. Other trademarks are property of their respective owners. Specifications are subject to change without notice. Disclaimer: This information is reliable at the point of creation and may be subject to change.